Hearing Help Express APOLLO-6670 User manual

PO Box 586 • DeKalb, IL 60115 • HearingHelp.com
an IntriCon company
1-800-221-2099
APOLLO-6670
USER GUIDE
My eartip size:
My battery size: 312 (brown tab)

Table of contents
Parts identified
How to insert battery
Slim-tubing / Removing & Attaching
Eartips / Removing & Attaching
Which is Left and Right
Inserting & removing Apollo-6670
Volume control
Program settings
Cleaning & care instructions
Troubleshooting/Service
Service Plans
Technical data
Additional information
Accessories
Warranty
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3
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5
6
7
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8
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10
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12
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14-15
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21-800-221-2099 • HearingHelp.com
table oF contents
an Intricon company
WELCOME TO HEARING HELP EXPRESS!
Congratulations on your choice of the Apollo-6670 hearing aid to help
you on your journey to improved hearing. We’re confident you’ll enjoy
all the benefits the Apollo® has to offer, especially knowing you saved
thousands of dollars without sacrificing hearing improvement.
Put yourApollo®-6670to the test and find out if it’s right for you.
We only askthat you read these instructions to help you get the most
hearing improvement and to make the most of your 45 day home trial.
For your better hearing.
Remember, we’re here to help. If you have
questions or need help with your Apollo-6670
hearing aid, call toll-free.
Call: 1-800-221-2099 (Mon - Fri • 7:30 am - 5 pm CST)
or email us at: suppor[email protected]om
For your better hearing.
Yr Hearing Sut Team

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1-800-221-2099 • HearingHelp.com
1. Microphone and Receiver
2. Program button
3. Rocker volume Control
4. Battery Holder
5. Slim-tube
6. Eartip
7. Sure-lock
Serial number: located on the
outer casing of hearing aid
parts iDentiFieD
Get to know your Apollo-6670
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Your Apollo-6670 uses a size 312 (brown tab) zinc-air battery
• Long-lasting power! • Guaranteed fresh! • Free shipping!
Hearing Help Express offers a
variety of premium battery brands.
battery inForMation
ECO-GOLD MAX – Budget friendly favorite
POWER ONE – Longer tabs - easier to insert
RAYOVAC – Trusted Brand since 1930
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5
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On: With a battery installed, close the battery door to turn the Apollo on.
Off: Open the battery door to turn the Apollo-6670 off.
eartips anD tubing
The fit of your hearing aid is very important. See pages 5-6 for full details
on eartip sizes and proper tubing length.

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inserting the battery
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2
Remove the brown colored tab from the flat, (+)
positive side of the size 312 battery. Wait one
minute for battery to reach full power before using
(or testing) battery.
Open battery holder gently, using your fingernail or
thumbnail. Pull out on the small lip of the battery
holder located on the lower part of the Apollo-6670.
3Locate the + symbol on the inside top rim of the
battery holder. This indicates that the flat, positive
side of the battery should face up in the same
direction as the + symbol.
4Place the battery in the battery holder –
NOT directly inside the Apollo. Fit the battery in
the holder with the flat, positive (+) side facing up.
5Close the battery holder. NEVER force the battery holder closed.
If the holder does not close easily then the battery is probably
upside down.
HEARING AID BATTERY TIPS
– Never store batteries in the refrigerator. Store them in a dry place at room temperature.
– Keep your batteries in the packaging until you’re ready to use one. Loose batteries can
short out if they come in contact to anything metallic, like another battery or your keys.
– When removing the tab from a new battery, simply stick the tab on your calendar for an easy
way to keep track of how long your batteries are lasting!
the holder with the flat, positive (+) side facing up.
Try using the battery magnet located on the end of
the enclosed cleaning tool.
LOW BATTERY INDICATOR – When the battery is no longer strong
enough to power your Apollo-6670, you will hear a voice prompt say “low
battery” (repeating every 8 minutes). Your Apollo-6670 will shut down
after you hear a voice prompt say “replace battery”.
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sliM-tube choices
You can try your Apollo-6670 right away just as it is.
We’ve selected the slim-tubing that works the best for
most people and encourage you to try this size first.
You will find size 1 slim-tubing attached to your
Apollo-6670.
We have included an additional size slim-tubing to try if the size 1
does not fit properly.
Extra slim-tubing for Men: Extra slim-tubing for Women:
Size 2 Left and/or size 2 Right Size 0 Left and/or size 0 Right
It’s important for the slim-tubing to fit correctly: slim-tubing should
fit snugly against your ear once the Apollo-6670 and eartip are in place.
If not, the slim-tubing may be too short or too long. Try a different
slim-tubing length.
Slim-tubing sizes/lengths:
There are four sizes of slim-tubing available for the right and left ear.
Right slim-tubing: 0 R, 1 R, 2 R, 3 R
Left slim-tubing: 0 L, 1 L, 2 L, 3 L
1 2 3
REMOVING slim-tubing from the Apollo-6670:
Grasp the thicker base of
the slim-tubing near the
top of the Apollo-6670.
Twist the tubing 90
to the le or right.
Pull the thicker base
of the tubing away
from the Apollo.
Line up the top of the Apollo and the thicker tubing
base and gently push the end of the slim-tube onto
the Apollo until it snaps into position.
Attention: Please make sure eartips and slim-tubing are securely
attached before using so they do not come off in your ear.
reMoving anD attaching sliM-tube
ATTACHING slim-tubing to the Apollo-6670:

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How to Remove dome tips:
1. Hold the ear tip tightly and grasp the tubing
directly behind the ear tip. Pull firmly.
How to Attach dome tips:
1. Line up the narrow tubing nozzle with the opening on the inside
of the ear tip.
2. Push together firmly until the ear tip is securely attached. Wiggle
the ear tip to be certain it stays in place.
reMoving anD attaching DoMe tips
We offer a variety of eartip options. We have attached the eartip style that
we feel works best for most. Also included are several other eartip options.
If you have trouble with the fit of the eartip or if you experience feedback
(squeal), give the other eartips a try.
eartip choices
Tulip dome eartip: Designed to help reduce feedback while allowing for
better speech clarity. Provides a great fit for a wide variety of ear canal
shapes and sizes. Available in one size.
Open dome eartips: Helpful for those with a mild hearing loss and
can provide you with better speech clarity. Available in sizes small,
medium and large.
Closed dome eartips: Designed to reduce feedback (squeal) if you
have more of a moderate hearing loss. Available in sizes small, medium
and large.
Double dome eartips: Designed for those that struggle with feedback
(squeal) due to having a moderate to severe hearing loss or using the
hearing aid on a higher volume level. Available in sizes small, medium
and large.

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Which is leFt anD right
Apollo-6670 hearing aids can be used in either ear by
selecting a right slim-tubing or a left slim-tubing. Each
slim-tubing is preformed to “point” into either the right or
left ear. Right slim-tubing has red lettering on it and left slim-tubing has
blue lettering (printed near the eartip).
If you’re not sure of the color, hold the Apollo-6670
with the tubing attached and the volume control facing
towards you. Left tubing will point to the right and
right tubing will point to the left.
Set for
left ear.
Set for
right ear.
How to insert the Apollo-6670:
1. Grasp the slim-tubing behind the eartip and gently
push the eartip into your ear canal.
2. Place your Apollo-6670 over the top of your ear.
3. The slim-tubing will probably bulge slightly near the ear
canal. Point at the bend in the tubing and push gently.
The eartip should slip a little further into the ear canal for
proper placement. The tubing should fit snugly against
your ear.
Note: If pushing on the slim-tubing causes discomfort, STOP.
Call for assistance. 1-800-221-2099
4. Place the sure-lock into the bowl of your ear. The sure-lock
is the thin filament attached to the tubing. Use your finger
to secure the sure-lock into the most comfortable position.
To Remove Apollo-6670:
1. Grasp hold of the slim-tubing against your ear and gently
pull. The eartip will slip out of your ear.
2. Remove the Apollo-6670 from behind your ear.
NOTE: Tubing should not bulge away from the ear or pull the
Apollo down or the eartip out of the ear. If this occurs, try a
different length tubing.
into the ear canal for
ATTENTION: Confirm the eartip is attached to the slim-tubing each time you remove it
from your ear. If the eartip remains in your ear, seek medical assistance.
insert anD reMove hearing aiD
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Volume Control: Your Apollo-6670 is equipped with a
rocker control that allows you to select your listening volume.
Increase the volume: Each time you press the top
end of the rocker control, you’ll increase one volume
level and hear a single beep. There are 10 volume
levels to choose from. Once you reach the highest
volume you will hear a voice say “maximum volume”.
Decrease the volume: Press the bottom of the rocker control to decrease
the volume. You will hear a single beep at each level. Once you reach the
lowest volume you will hear a voice say “minimum volume”.
aDJusting the voluMe control
Program Control: Your Apollo-6670 is equipped with a push
button program control (located above the rocker control).
Easily choose between four program settings by pressing the
program button. When you press the program button you
will hear a voice prompt say “program 1”, “program 2”,
“program 3” or “program 4”.
Program Setting 1: Normal setting – use in most listening situations.
Program Setting 2: Noise setting – reduces the amount of low
frequency amplification. Often helpful in noisy situations.
Program Setting 3: Whistle reduction setting – Use if your
Apollo-6670 whistles or if sounds seem too sharp or tinny.
optional telephone setting
This can be installed in addition to any of the program settings listed above.
Program Setting 4: Telephone setting – Use when talking on the
telephone or with a loop system. Hold the receiver near the hearing aid
a little above your ear. You will only hear sounds from the telephone or
loop system.
choosing your prograM setting
You have a "smart" Apollo – Each time you turn your Apollo on, it will
be on the volume level you were using when you turned it off.
VOLUME DOWN
VOLUME UP
PROGRAM
CONTROL
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iMportant care instructions
BEGINNING THE DAY: After showering, apply all
lotions, creams, hairspray, perfume and cologne
BEFORE putting on your Apollo-6670s. Water and
such sprays can damage hearing aids. And please remember, your hearing aids
are sensitive and don’t like extreme heat or cold. Never place your Apollo-6670
in water. If it becomes wet, immediately remove the battery and let your Apollo
stand in a dry place or DryAid dehumidifier for several hours. NEVER use heat
(blowdryer, oven, microwave, etc.) to dry your Apollo.
AT THE END OF THE DAY: Open the battery door when not wearing your hearing
aid. Any moisture inside your hearing aid can then evaporate, extending the life of
your Apollo-6670. With the battery door open, you can be assured your hearing aid
is off and not squealing. A squealing hearing aid can attract pets which have been
known to chew on hearing aids and damage them beyond repair. Even better,
remove the battery and store your Apollo-6670 overnight in a DryAid dehumidifier.
Maintaining your Device
It’s important to clean your Apollo hearing aid regularly. Without
regular cleaning, wax and moisture can build up and prevent the
hearing aid from working properly. It’s best to clean your Apollo-6670
in the morning before you use it.
Cleaning your hearing device:
1. Wipe off the outside of the hearing aid and eartip with a soft cloth or
hearing aid cleaning wipes (call to order).
2. Use the included cleaning brush and tube cleaning tool to gently
remove wax and dirt from the hearing aid sound openings.
How to clean the thin tube:
1. REMOVE the THIN TUBE from the device (see pg. 5).
2. REMOVE the EAR TIP from the TUBING (see pg. 6 ).
3. Insert the cleaning tool into the triangular base at the
end of the thin tube and thread it all the way through
so it comes out the other end of the tubing.
4. Wipe off any debris on the end of the cleaning
tool before pulling it back through the tubing.
Wipe off any debris on the end of the
cleaning
tool before pulling it back through the tubing.
Purchase replacement slim-tubing cleaning tools by calling 1-800-221-2099.
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3

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If your hearing aid is: WHISTLING (FEEDBACK)
1Your Apollo-6670 may briefly whistle when a hand, hat or other
object is near it or when inserting and removing.
2 Turn the volume down, it may be set too high (pg. 8).
3 Check that your eartip is inserted correctly (pg. 7).
4 Try a different size eartip (pg. 6) or call customer service for
other options.
5 Verify that the tubing is attached correctly and is in good condition.
If the tubing is damaged, it should be replaced (pg. 5).
6 Try a fresh battery.
1 Check that the battery is inserted correctly (pg. 4).
2 Try a fresh battery.
3 Clean your Apollo-6670, microphone ports, and
eartip (pg. 9).
4 If your Apollo-6670 goes dead periodically, but comes on
after several hours of rest, the problem may be a build-up of
humidity. Try storing it in a DryAid dehumidifier when not in use.
troubleshooting your apollo-6670
If your hearing aid is: WEAK, DISTORTED, DEAD
If your Apollo-6670 requires service, send it to:
Hearing Help Express • PO Box 586 • DeKalb, IL 60115-0586
service
1Call 1-800-221-2099 for authorization before returning your
hearing aid for repair.
2 Enclose a note with your name, address, phone number and a
description of what is wrong with your device.
3 Pack your device securely in a sturdy box. Do not mail your
hearing aid in an envelope, it could be destroyed during
shipment. We recommend insured mail for your protection.

protect your hearing investMent
•Get PROTECTED - If your hearing aid gets wet, is dropped or even
stepped on, we’ll  x or replace it free of charge for the term of the
plan (loss or theft are not covered).
•Act Now! - The optional Protection Plan is available for purchase
for up to 90 days from the shipment date of your hearing aid(s).
•Comprehensive Coverage - This plan goes above and beyond the
limited manufacturer’s warranty. We will repair any damage or
send a replacement hearing aid if we can’t  x it at no charge to you.
•Simple Process -Call ahead to get authorization to send us your
broken aid. Once received, we will diagnose, repair or replace it in
just a few days. Loaner hearing aids are available for $15 each.
Protection Plan – worry-free hearing aid
repairs or replacements!
One and two year plans available (call for pricing).
Cleaning Care Plan – Get the MOST
out of your Hearing Aids ($149.99 each)
•Maintain Optimal Hearing Performance - Today’s hearing aids are
 lled with sensitive electronics to give you the best experience
possible. Over time, earwax and moisture can tamper with those
electronics and the performance of your aids may suffer. Choose
this plan to have your aids cleaned and serviced by our team of
in-house technicians.
•Extend the Lifetime of Your Aids - This plan covers you for one year
and offers up to four cleaning services. Our customers who have
their hearing aids cleaned by our technicians replace their hearing
aids less frequently than those who do not.
•Our Process - Up to 4 times per year we’ll send you loaner hearing aids
with prepaid postage to send your aids to us for service. Your hearing
aids will be professionally cleaned, tips and tubing will be replaced
if necessary. Once the service is complete we’ll return your hearing
aids in another prepaid box and you mail the loaner aids back to us.
It’s that simple.
1-800-221-2099 • HearingHelp.com 11

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apollo-6670 technical inForMation
Maximum SSPL90
HFA SSPL90
HFA full-on gain
Reference test gain
Frequency range
Equivalent input noise
Total harmonic distortion
Attack time (msec)
Release time (msec)
Induction coil sensitivity (with optional t-coil)
Battery type and current
Battery life
Dimensions
122.9 dB
112.2 dB
40.5 dB
34.3 dB
200 Hz to 7521.1 Hz
26.5 dB SPL
500 Hz: .3%, 800 Hz: 1%, 1600 Hz: .2%
2
38
97.7 dB SPL
size 312 (brown), .89 mA
approx. 202 hours
1.25 x .57 x .29 inch
testing DiagraM
Saturation Output Curve
Full-on Gain Curve
Frequency Response Curve
Telecoil Frequency Response
Frequency Response Input-Output Curve

Precautions: A hearing aid is a precision electronic device and
as such, it requires the care in use and handling that you would
afford any fine piece of equipment. The following precautions
are not meant to discourage normal use of your hearing aid, but
are suggested to insure quality performance and long life from
your hearing aid.
Do not drop or throw your hearing aid, as this may damage
internal components. Do not expose your hearing aid or batteries
to excessive heat, such as from stove tops, hair dryers, heat
lamps or your automobile rear shelf or glove compartment. Do
not immerse your hearing aid in water or other liquids, or wear it
while bathing, showering or swimming. If your hearing aid is to
be stored for any length of time, be sure to remove the battery
and store both in a cool, dry place. Your hearing aid has been
constructed from the finest materials, using the latest engineering
technology; however, in rare instances, an individual may exhibit
signs of skin irritation, allergic reaction, or accelerated accumulation
of cerumen (earwax). If this occurs, consult your physician.
Keep new and used batteries out of reach of children
and those with diminished mental capacity. Batteries, if
consumed, can be harmful. Consult your physician
immediately and call the National Battery Hotline
collect [phone].
Important notice for prospective hearing device users
Good health practice requires that a person with a hearing loss
have a medical evaluation by a licensed physician (preferably
a physician who specializes in diseases of the ear) before
purchasing a hearing device. Licensed physicians who specialize
in diseases of the ear are often referred to as otolaryngologists,
otologists or otorhinolaryngologists.
The purpose of medical evaluation is to assure that all medically
treatable conditions that may aect hearing are identied
and treated before the hearing device is purchased. Following
the medical evaluation, the physician will give you a written
statement that states that your hearing loss has been medically
evaluated and that you may be considered a candidate for a
hearing device.The physician will refer you to an audiologist or
a hearing device dispenser, as appropriate, for a hearing device
evaluation.The audiologist or hearing device dispenser will
conduct a hearing device evaluation to assess your ability to hear
with and without a hearing device.The hearing device evaluation
will enable the audiologist or dispenser to select and t a hearing
device to your individual needs.
If you have reservations about your ability to adapt to ampli-
cation, you should inquire about the availability of a trial-rental
or purchase-option program. Many hearing device dispensers
now oer programs that permit you to wear a hearing device for
a period of time for a nominal fee after which you may decide if
you want to purchase the hearing device. Federal law restricts the
sale of hearing device to those individuals who have obtained a
medical evaluation from a licensed physician.
Federal law permits a fully informed adult to sign a waiver
statement declining the medical evaluation for religious or
personal beliefs that preclude consultation with a physician. The
exercise of such a waiver is not in your best health interest and
its use is strongly discouraged.
Children with Hearing Loss: In addition to seeing a physician
for a medical evaluation, a child with a hearing loss should be
directed to an audiologist for evaluation and rehabilitation since
hearing loss may cause problems in language development and
the educational and social growth of a child. An audiologist is
qualified by training and experience to assist in the evaluation
and rehabilitation of a child with a hearing loss.
Warning to Hearing Aid Dispensers: A hearing aid dispenser
should advise a prospective hearing aid user to consult promptly
with a licensed physician (preferably an ear specialist) before
dispensing a hearing aid if the hearing aid dispenser determines
through inquiry, actual observation, or review of any other
available information concerning the prospective user, that the
prospective user has any of the following conditions:
Warning Signs:
1. Visible congenital or traumatic deformity of the ear.
2. History of active drainage from the ear within the previous
90 days.
3. History of sudden or rapidly progressive hearing loss
within the previous 90 days.
4. Acute or chronic dizziness.
5. Unilateral hearing loss of sudden or recent onset within
the previous 90 days.
6. Audiometric air-bone gap equal to or greater than
15 decibels at 500 Hz, 1,000 Hz and 2,000 Hz.
7. Visible evidence of significant cerumen accumulation or
a foreign body in the ear canal.
8. Pain or discomfort in the ear.
NOTE: Special care should be exercised in selecting and fitting a
hearing aid whose maximum sound pressure level exceeds 132
decibels because there may be a risk of impairing the remaining
hearing of the hearing aid user.
Hearing with Your New Amplification The world will seem
noisier at first, but in time, you should become accustomed to your
new listening experiences, learn to hear speech more clearly, and
enjoy many of the special sounds you may have been missing.
Obtaining maximum benefit from your new hearing aid(s)
requires effort and practice on your part. Your new hearing aid(s)
will not restore normal hearing and will not prevent or improve
hearing impairment resulting from organic conditions. In most
cases, infrequent use of the hearing aid(s) will not permit you to
obtain full benefit from it. Follow the program recommended by
your hearing professional. The use of your hearing instrument(s)
is only part of your hearing rehabilitation, and you may need
supplemental auditory training and instructions in lipreading.

1-800-221-2099 • HearingHelp.com
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helpFul accessories All prices subject
to change.
sliM-tubing
eartips
Right Ear Slim-tubing
Size 0R Right #86285 $5.95
Size 1R Right #86286 $5.95
Size 2R Right #86287 $5.95
Size 3R Right #86288 $5.95
Left Ear Slim-tubing
Size 0L Left #86280 $5.95
Size 1L Left #86281 $5.95
Size 2L Left #86282 $5.95
Size 3L Left #86283 $5.95
Blue writing on slim-tube
indicates left ear tubing size.
Red writing on slim-tube
indicates right ear tubing size.
Open Dome Eartips
Small Open Dome #86251
Medium Open Dome #86252
Large Open Dome #86253
Double Dome Eartips
Small Double Dome #86231
Medium Double Dome #86232
Large Double Dome #86233
Closed Dome Eartips
Small Closed Dome #89121
Medium Closed Dome #89122
Large Closed Dome #89123
Tulip Dome Eartip – $4.95 each or 3 for $11.97
Tulip Dome #89115
Open, Closed, and Double Dome Eartips– $2.50 each or 3 of any size for $5.95
Order Risk-free! Try any Hearing Help Express accessory for 30 days
risk-free. If you’re not 100% satis ed, return all materials within 30 days
from the date of delivery, and we’ll refund 100% of your purchase price.

1-800-221-2099 • HearingHelp.com 15
helpFul accessories
Itchy ears? Here’s the solution! ProEar by MiraCell
helps relieve itchy, irritated ears! It has mild antibacterial,
anti-fungal and anti-yeast properties. MiraCell is a safe,
all-natural solution. Use it without worry to maintain
healthy, itch-free ears. (1/2 ounce bottle)
ProEar by MiraCell Ear Solution, item #88851 $14.99
It has mild antibacterial,
Protect your hearing aid – Remove harmful moisture
from your hearing aid with the Best Value DryAid dehumidifier.
Even a little moisture can attack sensitive electronics in
hearing aids and needlessly shorten their life. Prevent damage.
Store your hearing aid in a dehumidifier overnight.
Best Value DryAid, item #88742 $16.95
Battery Care Kit – This helpful kit includes
a digital keychain battery tester, a battery
caddie so you can carry extra batteries with
you, and a magnet stick that makes inserting
and removing tiny hearing aid batteries
much easier.
Battery Care Kit, item #25101 $21.95
This helpful kit includes
Easiest-to-Use Battery Tester
Put your mind at ease... test your hearing
aid battery and you’ll know for sure if it has
enough power to run your hearing aid. Simply
place your battery in the appropriate size slot,
squeeze the blue bar and color coding indicates
the remaining power.
Activair Battery Tester, item #88776 $27.99

1
45-Day, Risk-Free Trial Money-Back Guarantee
Try your Hearing Help Express® Apollo®-6670 hearing aid
for 45 days risk-free. If you are not 100% satisfied, simply
return all materials within 45 days from the date of delivery,
and we will refund any money paid towards the purchase
price. You are responsible for the safe return of all materials
in their original condition. Ship insured mail.
YOUR MONEY-BACK GUARANTEE
FROM HEARING HELP EXPRESS®
Your 2-way assurance of complete satisfaction
PROVEN QUALITY
100% Digital American-Made Technology
MEDICAL GRADE HEARING AID
FDA-Listed • Doctor Designed • Audiologist Approved
2
One Year Limited Manufacturer’s Warranty
Your Apollo-6670 hearing aid is warranteed for one year
against defects in manufacturer's materials and workmanship.
That means if they didn't do a good job making your
hearing aids then we're going to fix them. For service, you
must send your Apollo-6670 to Hearing Help Express for
this warranty to apply. Ship insured mail.
*466210716*
HH.466-210719 © Hearing Help Express®, Inc.