Phonak Naida S IX SP User manual

User Guide
Naída S
UltraPower, SuperPower and CRT
hearing aids

2
1. Welcome 5
2. Important safety information:
Please read before operating your hearing
aid for the rst time 6
Hazard warnings 6
Information on product safety 9
3. Hearing aid description 12
4. Step-by-step instructions for using
the hearing aid 16
Step 1. Getting to know your hearing aid 16
Step 2. Battery preparation 19
Step 3. Inserting the battery 20
Step 4. Turning on the hearing aid 21
Step 5. Inserting the hearing aid 22
Step 6. Adjusting the volume control
behind the ear 28
Step 7. Selecting the hearing program
behind the ear 30
Step 8. Removing the hearing aid 32
Step 9. Turning off the hearing aid 34
Contents

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Step 10. Changing the battery 35
Step 11. Changing the battery in hearing aid
with a secured battery compartment 36
5. Care and maintenance 42
6. Troubleshooting 46
7. Wireless accessories and FM systems 48
Wireless accessories 48
FM systems 49
FM system description 51
Design-integrated FM receiver 51
Audio shoe with universal FM receiver 53
8. Service and warranty 57
9. Compliance information 59
10. Information and explanation of symbols 62

This user guide is valid for:
Wireless models CE mark applied
Naída S IX SP 2011
Naída S IX UP 2011
Naída S V SP 2011
Naída S V UP 2011
Naída S III SP 2011
Naída S III UP 2011
Naída S CRT IX SP 2011
Naída S CRT IX UP 2011
Naída S CRT V SP 2011
Naída S CRT V UP 2011
Naída S CRT III SP 2011
Naída S CRT III UP 2011
Non wireless models CE mark applied
Naída S I SP 2012
Naída S I UP 2012
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Your new hearing aid is a premium Swiss quality product.
It was developed by Phonak, one of the world‘s leading
companies in hearing technology. Your hearing aid offers
the most modern digital hearing technology currently
available on the market.
Please read these user instructions thoroughly in order to
benefit from all the possibilities your new hearing aid has
to offer. With proper use and care, you will be able to
enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.com
1. Welcome
0459

6
Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing and
will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing aid does not permit a user to attain full
benet from it. The use of a hearing aid is only
part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1Hazard warnings
!The intended use of hearing aids is to amplify and
transmit sound to the ears and hereby compensate
for impaired hearing. The hearing aids (specially
programmed for each hearing loss) must only be
used by the intended person. They should not be
used by any other person as they could damage
hearing.
2. Important safety information

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!Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or
the hearing aid.
!Do not use the hearing aids in explosive areas
(mines or industrial areas with danger of
explosions).
!Hearing aid batteries are toxic if they are swallowed!
Keep out of reach of children and mentally
challenged people or pets. If batteries are
swallowed, consult your physician immediately!
!If you feel pain in or behind your ear, if it is inflamed
or if skin irritation and accelerated accumulations
of ear wax occur, please check with your hearing care
professional or physician.
!In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the ear.
In the unlikely case that the dome does get stuck in
your ear canal, it is strongly recommended to see a
physician for safe removal.

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!Hearing programs in the directional microphone mode
reduce background noises. Please be aware that
warning signals or noises coming from behind, e. g.
cars, are partially or entirely suppressed.
!The Hearing aid contains small parts that can cause
choking, if swallowed by children. Keep out of reach
of children and mentally challenged people or pets.
If swallowed, consult a physician or hospital
immediately.
!External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG, to avoid any electrical shock.
!The following is only applicable for persons with
active implantable medical devices (i.e. pacemakers,
defibrillators, etc.):
2. Important safety information
SKeep the wireless hearing aid at least 15 cm
(6 inches) away from the active implant. If you
experience any interference, do not use the wireless
hearing aids and contact the manufacturer of the
active implant.

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2.2 Information on product safety
IYour hearing aid is resistant to water, sweat and dust
under the conditions listed in chapter 5. After
exposure to any of these elements the hearing aid
must be cleaned and dried, as the hearing aid
contains sensitive electronic parts.
IProtect your hearing aid from heat (never leave it
near a window or in the car). Never use a microwave
or other heating devices to dry your hearing aid. Ask
your hearing care professional about suitable drying
methods.
Please, note that interference can also be caused by
power lines, electrostatic discharge, airport metal
detectors etc.
SKeep magnets (i.e. battery handling tool, EasyPhone
magnet, etc.) at least 15 cm (6 inches) away from
the active implant.
SYou are not permitted to use wireless accessories
for your hearing aids. Ask your hearing care
professional for details.

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IWhen you are not using your hearing aid, leave the
battery compartment open so that any
moisture can evaporate. Make sure that you always
completely dry your hearing aid after use. Store the
hearing aid in a safe, dry and clean place.
IDo not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.
IAlways use new batteries for your hearing aid. In case
a battery is leaking, replace it immediately with a
new one to avoid any skin irritation.You can return
used batteries to your hearing care professional.
IRemove the battery if you are not using your hearing
aid for a long period of time.
2. Important safety information

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ISpecial medical or dental examination including
radiation described below, may adversely affect the
correct functioning of your hearing aids. Remove and
keep them outside the examination room/area before
undergoing:
SMedical or dental examination with X-ray (also CT
scan)
SMedical examinations with MRI/NMRI scans,
generating magnetic fields
Hearing aids don’t need to be removed when passing
security gates (airports etc.). If X-ray is used at all, it
will be in very low doses, and will not affect the hearing
aids.
IDo not use your hearing aid in areas where electronic
equipment is prohibited.

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The following user instructions describe three hearing
aid models: The UltraPower (UP), SuperPower (SP)
and the Canal Receiver Technology (CRT) hearing aid.
The dierent hearing aids can be adapted with a variety
of earmolds.
On the following pages use the labeled drawings to
identify the hearing aid and the earmold that you use.
The following table shows what battery you need for
your hearing aid model.
Model Zinc air battery size IEC ANSI
(marking on package) code code
SP 13 (orange) PR48 7000ZD
UP 675 (blue) PR44 7003ZD
CRT 13 (orange) PR48 7000ZD
3. Hearing aid description

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UltraPower and SuperPower model
Option A: with classic earmold
a Right or left indicator (right=red, left=blue)
b Battery compartment with ON / OFF switch
c Volume control
d Program button
e Microphone input with Wind and Weather Protector
f Hook / sound output
g Hearing tube
h Classic earmold (detachable)
c
d
e f
g
h
b
a

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UltraPower and SuperPower model
Option B: Power SlimTube with classic earmold
a Right or left indicator (right=red, left=blue)
b Battery compartment with ON / OFF switch
c Volume control
d Program button
e Microphone input with Wind and Weather Protector
f Power SlimTube
g Classic earmold (detachable)
c
d
e f
g
b
a
3. Hearing aid description

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CRT model
Option A: with cShell Option B: with Dome
a cShell
b Dome (detachable)
c Battery compartment with ON/OFF switch
d Push button
e Microphone input with microphone protection
f Sound outlet
g Retention
ff
g
ba
ee
dd
cc

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The following chapter provides step-by-step instructions
on how to use your hearing aid. Please follow
these steps carefully. In the drawings, the parts that
are particularly important for each step are shown
in green.
Step 1. Getting to know your hearing aid
Take the hearing aid in your hand and try out the
hearing aid controls. This will make it easier for you to
feel and operate the controls later on when wearing
the hearing aid.
4. Step-by-step instructions for using
the hearing aid

17
UltraPower and SuperPower model
To increase the volume, press the volume control
upwards. To decrease the volume, press the volume
control downwards (Fig. 1a).
In order to change a hearing program, press the program
button displayed (Fig. 1b).
Fig. 1a
Fig. 1b
Decrease volume
Increase volume

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CRT model
Your hearing care professional can congure the push
button as either a volume control or a program
selector.
To increase the volume, press the button on your
right hearing aid. To decrease the volume, press the
button on your left hearing aid (Fig. 1c).
Fig. 1c
Increase
volume
Decrease
volume
Left hearing aid Right hearing aid
4. Using the hearing aid

19
Increase
volume
In order to change a
hearing program, press
the button displayed
(Fig. 1d).
Step 2. Battery preparation
Remove the protective foil from the new battery (Fig. 2).
Wait for two minutes before inserting to activate the
battery.
Fig. 2
Fig. 1d

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Fig. 3b
Fig. 3a
Fig. 3d
Fig. 3c
CRT model
Step 3. Inserting the battery
Take the hearing aid in your hand (Fig. 3a / 3c) and open
the battery door. Insert the battery so that you see the
+ symbol on the battery (Fig. 3b / 3d).
UP and SP model
4. Using the hearing aid