Heatmiser NeoStat-hw User manual

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Table of Contents
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Product Image
Table of Contents
Installation Procedure
Pairing the neoHub
Pairing the neoStat-hw
What is a Mesh Network?
Time Clock Mode
Hot Water Time Clock Display
Locking the neoStat-hw
Unlocking the neoStat-hw
Setting the Clock
Setting the Hot Water Times
Hot Water Boost
Standby
Holiday
Adjusting the Optional Settings
Model:
1
Optional Features Explained
Optional Settings Features Table
Factory Reset
Wiring Diagrams
Notes
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18 - 19
20-22
Series
Available in : Sapphire Black and Glacier White
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Installation Procedure
This neoStat-hw is designed to be ush mounted and requires a back box of
35mm (minimum depth) to be sunk into the wall prior to installation.
Step 1
Remove the screw from the bottom face of the time clock then carefully separate
the front half from the back plate.
Step 2
Place the time clock front somewhere safe.
Terminate the time clock as shown in the diagrams on pages 18-19 of this booklet.
Step 3
Screw the time clock back plate securely into the back box.
Step 4
Clip the front of the time clcok onto the back plate, securing it in place with the
retaining screw.
Do
Mount the time clock at eye level.
Read the instructions fully so you get the best from our product.
Don’t
Do not install near to a direct heat source as this will aect functionality.
Do not push hard on the LCD screen as this may cause irreparable damage.
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What is a Mesh Network
NeoStats work using a mesh network, meaning neoStats have the ability to send and
receive signals via other thermostats/time clocks on the network.
This signal is relayed from one device to another until it reaches its destination.
This communication method extends the communication range whilst oering
increased network stability when compared with standard RF thermostats.
The Mesh symbol is shown when the device is communicating with the neoHub,
if the mesh symbol disappears this indicates connection to the neoHub has been lost.
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The next step is to join the neoStat-hw to the neoHub, we recommend joining the
neoStat-hw located nearest to the neoHub rst.
To add a neoStat-hw, follow these steps;
• Select Add Zone, enter a zone title and press Add Zone again.
• You now have two minutes to join the neoStat-hw to the neoHub.
• On the neoStat-hw, use the Left / Right keys to select SETUP and press Tick.
Pairing the neoHub
Pairing the neoStat-hw
To pair the neoHub with the neoApp, follow these steps.
• Connect the power supply to the neoHub.
• Connect the neoHub to your router with the Ethernet cable provided. The router
will automatically assign an IP address to the neoHub, the Link LED will light up
once the neoHub has connected to your network.
• Download the FREE Heatmiser neoApp from the Apple App Store, Google Play
Store or Amazon App Store and register an account.
• Once you have registered your account, press the Login button then press the
Add Location option.
• Press the connect button on the neoHub to add the location to your account.
• When successfully connected, enter a title for the new location (e.g. Home) and
congure the time zone for the system.
Series
• Feature 01 is displayed on screen.
• Press the Tick key to pair the neoStat-hw to the neoHub ..................................
• The MESH symbol appears ashing on the display.
• When the neoStat-hw successfully connects to the neoHub the MESH symbol
will be permanently displayed.
• Press Next to add more zone or press Finish to complete the setup.
Please note, you only have to pair the hub to your account once. To pair any additional
neoStats, select Add Zones from the Manage Zones option in the neoApp.

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1. Day Indicator - Displays the day of the week.
2. Mesh Symbol – Displayed when connected to the neoHub.
3. Key Lock Indicator – Displayed when the KeyLock is Locked.
4. Set – Displayed when changes are being made to the program schedule or
current set point.
5. Program Indicator – Displayed during programming to show which period is
being altered.
6. Main Menu – Displays which option is currently selected.
7. HW Timer Status – Displays if the Hot Water output is ON or OFF.
8. Clock - Time displayed in 24 hour format.
9. Holiday Left – Displayed when the Hot Water Time Clock is in holiday mode.
10. Hold Left – Displayed when Hot Water boost is active, the remaining time will
be shown.
Hot Water Time Clock Display
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Hot Water Time Clock Display
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Setting the Clock
To set the clock, follow these steps.
• Use the Left / Right keys to scroll to CLOCK ........................................................
• Press Tick to conrm selection ...........................................................................................
• Use the Up / Down keys to set the hours (24 hour format) ............................
• Press Tick to conrm selection ...........................................................................................
• Use Up / Down keys to set the minutes ................................................................
• Press Tick to conrm selection ...........................................................................................
• Use Left / Right keys to set the the day .................................................................
• Press Tick to conrm selection and return to the main display ...........................
Day
Minutes
Hours
Locking the neoStat-hw
The time clock has a keypad lock facility. To activate the lock follow these steps.
• Use the Left / Right keys to scroll to HOLD & press Tick for 10 seconds
• The display will show 00:00 and you will need to enter a four digit pin number.
• Use the Up / Down keys to enter the rst two digits .......................................
• Press Tick to conrm .............................................................................................................
• Use the Up / Down keys to enter the second two digits ................................
• Press Tick to conrm ............................................................................................................
The display will return to the main screen and display the keypad lock indicator ....
Note: The keypad lock indicator is only displayed when the lock is active.
Unlocking the neoStat-hw
To unlock the neoStat-hw press Tick once. The display will show 00:00 and you will need
to enter the four digit pin number you set previously.
• Use the Up / Down and Tick keys to enter the rst two digits ............
• Use the Up / Down and Tick keys to enter the second two digits .....
The display will unlock and return to the main screen.
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To boost the hot water output on, follow these steps.
• Use the Up / Down keys to set the boost duration e.g. 02:00 hours ............
• Press Tick to conrm settings and return to main display ...............................
Hold Left and the remaining time will now be displayed.
Setting the Hot Water Times Hot Water Boost
HOLD LEFT Indicator
Hold Time Remaining
To program the hot water times, follow these steps.
• Use the Left / Right keys to scroll to EDIT and press Tick .................................
• Use the Left / Right keys to select day / period of the week ...........................
• Press Tick to conrm selection ...................................................................................
• 1 will now ash and the current ON time will be displayed.
• The OFF time can be viewed by pressing the Down key .................................
• Select a switching time and press the Tick key ....................................................
• Use the Up / Down keys to select the ON time HOURS and press Tick .......
• Use the Up / Down keys to select the ON time MINUTES ................................
• Press Tick to conrm selection ..................................................................................
• Use the Up / Down keys to select the OFF time HOURS and press Tick .....
• Use the Up / Down keys to select the OFF time MINUTES ..............................
• Press Tick to conrm selection ..................................................................................
• Press the Right arrow key ............................................................................................
• 2 will now ash and the current ON time will be displayed.
• Repeat the steps above to set all periods. For any unused periods enter -- : --
• When complete, use the Left / Right keys to scroll to DONE and press Tick to
conrm all changes .......................................................................................................
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Standby
To turn the time clock o completely, scroll to the Power Icon and press the Tick key once.
The timed output will be turned OFF during standby mode.
To turn the time clock back ON, press the Tick key once ........................................................................
Holiday
During a holiday period, the timed output will be turned OFF and will then
automatically return to the program mode on your return.
• Use the Left / Right keys to scroll to HOLIDAY and press Tick .............
• Using the Up / Down keys enter the number of days holiday ...................
• Press Tick to conrm settings ..........................................................................................
To cancel a holiday period, repeat these steps but reduce the Holiday duration
to 00 days.
Note: A holiday period does not start until 00:00 the next day. For example, if you set a
holiday period on Friday for 2 days, Saturday will be counted as the rst day and the
thermostat will revert back to the programmed schedule at 00:00 on Monday.
Time Clock OFF Time Clock ON
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Adjusting the Optional Settings
• Use the Left / Right keys to select SETUP ..............................................................
• Press Tick to conrm selection ..................................................................................
• Use the Up / Down keys to scroll through features ..........................................
• Use the Left / Right keys to adjust the setting within each feature ...........
• Press Tick to conrm settings ....................................................................................
Feature Number
Setting Value
Optional Settings - Feature Table
02
FEATURE
Program Mode
DESCRIPTION
01 = Weekday/Weekend Programming (Default)
02 = 7 Day Programming
03 = 24 Hour Mode
SETTING
Used to pair to the neoHub
01
Optional Features Explained
Feature 01 – Pairing to neoHub: This function is used to connect the time clock
to the neoHub.
Feature 02 - Weekday/Weekend (5/2), 7 Day Programming or 24 Hour Mode:
The time clock oers three programming methods;
Weekday/ Weekend (5/2) - Allows you to program 4 on/o switching times
for the weekdays and 4 on/o switching times for the weekend.
7 Day Program Mode - Each day has 4 on/o switching times that can be
programmed independently.
24 Hour Mode - All days are programmed with the same on/o switching times.
Pairing
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Factory Reset
To reset the time clock to factory default settings, follow these steps:
• Use the Left / Right keys to scroll to SETUP .......................................................................
• Press and hold the Tick key for 10 seconds .......................................................................
• All of the icons on the display will appear for 2 seconds, then the display will
show two numbers.
• Use the Left / Right keys to select option number 2 (the selection will ash) ...
• Press the Tick key to conrm selection ................................................................................
The time clock will revert to the main display.
Note: Factory reset will cancel all parameters that were entered during the set-up and
pairing operations. These processes must be repeated after factory reset is completed.
Wiring Diagram - neoStat-hw (S Plan)
This product must only be installed by a qualied electrician
and comply with local installation regulations.
NCOM NO NC L N
L
TIMER
Stat-hw
N
L
N
L
BR
BL
GR
OR
Supply to
neoStat
Valve
Hot Water
Hot Water
Stat
End Switch
Boiler Enable
Fused Supply
to neoStat-hw
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Notes
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Wiring Diagram - neoStat-hw (mid position valve)
NCOM NO NC L N
L
TIMER
Stat-hw
N
L
N
L
A2
BL
GR
OR
WH
Supply to
neoStat
(Heating)
(neoStat)
Mid-Position
Valve
This product must only be installed by a qualied electrician
and comply with local installation regulations.
Hot Water Stat
Boiler Enable
Fused Supply
to neoStat-hw
Series
This product must only be installed by a qualied electrician
and comply with local installation regulations.

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Notes
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Want More Information?
Call our support team on: +44 (0)1254 669090
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