HEPRO ARCTIC 17 User manual

ARCTIC 17
User Manual
2 / 2018 Editon
28997

Page 8
User Manual
Rise Recliner Chair: Arctic 17
Foreword
Congratulations on your new Arctic 17 rise-recliner, a quality Norwegian
product designed and manufactured by Hepro. Arctic 17 models are the
upgraded rise-recliners in the Arctic series which have been designed for
maximum comfort with user-friendly controls and quality upholstery. Arctic
products meet industry standards in relation to safety, quality and
functionality specifications. For more information about these specifications,
please refer to this manual.
Hepro is a Norwegian company that develops and manufactures aids for
the elderly and disabled. Established in 1987, we currently have 45
employees. Our Head Office, as well as our factory, is based in Nordland
at: Hepro AS, Øvermoan 9, 8250 Rognan.
Please remember to read these operating instructions carefully
before use.
This user manual is written so that you can familiarise yourself with your new
Hepro product and is applicable to the following models:
• Arctic1740
• Arctic 1745
• Arctic1750
• Arctic 1755
• Arctic1760
It contains useful tips on settings, adjustments and precautions in relation to use, as well
as information on cleaning and maintenance to ensure you get the best out of your Hepro
product.

HEPRO User Manual| Page 9
Contents:
Foreword 2
Contents 3
Explanation of symbols 4
Contents in the pack 5
Usage 8
Assembly 9
UseofRemote 10
Using other functions 12
Customisation 13
Maintenance 18
Guarantee 18
Environment 19
Electromagnetic interference 19
Safety information. 20

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Symbol
Explanations
IP21
Manufacturer
Caution
Production date
Please read and follow instructions
Serial number
CE compliant
This product is protected against electrical shocks
in accordance with standards
IP classification
Waste Disposal

HEPRO User Manual| Page 9
Contents in the pack
Arctic 17
Remote
Control
AC/DC
Adaptor

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Electrical Specifications
Product name
Arctic 17
Model number
29XXX
Input
input voltage
200~240V AC
Output
channel
3
max output
29V DC, 2.5A
transformer
type
SMPS
timer
2 M i n ON / 1 8 M i nOFF
control
Analog
Size
See the table on the next page
Weight (g)
See the table on the next page
Operating
conditions
Temp OC
0 ~ 40
R.H. (%)
0 ~ 90
ATM (hPa)
700~1060
Storage
conditions
Temp OC
-10 ~ 50
R.H. (%)
0 ~ 90
ATM (hPa)
700~1060
IP Rating
IP54

HEPRO User Manual| Page 9
Technical Specifications
Measures and dimensions
17 / 40
17 / 45
17 / 50
17 / 55
17/60
Seat height in front min
cm
45
45
45
45
47
Seat height in front max
cm
55
55
55
55
57
Seat height in upright position sloping
forward
cm
57-64
57-64
57-64
57-64
55-62
Seat height in upright position sloping
back
cm
71-78
71-78
71-78
71-78
73-80
Seat height in upright position straight
forward
cm
72-79
72-79
72-79
72-79
NA
Seat height in upright position, straight
back
cm
73-80
73-80
73-80
73-80
NA
Seat depth min
cm
39
43
43
43
43
Seat depth max
cm
49
53
53
53
53
Seat width
cm
40
45
50
55
60
Back height
cm
81-99
81-99
81-99
81-99
81-99
Armrest distance min (inside)
cm
40
45
50
55
60
Armrest distance max
cm
50
55
60
65
70
Armrest height min
cm
6
6
6
6
6
Armrest height max
cm
22
22
22
22
22
Armrest width
cm
13
13
13
13
13
The maximum width of the chair
cm
67
72
77
82
87
The chair's maximum length
cm
182
182
182
182
182
Tilt in degrees (of the chair)
o
20
20
20
20
12
Max user weight
kg
165
165
165
165
260
Weight of the chair
kg
57
59
61
63
79

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1 Usage Specifications
The Arctic 17 Standard 50 and Standard 55 rise-recliners are designed for
people who may find it difficult to sit in or, raise themselves out of a
conventional chair. The rise-recliner is comfortable and has many settings to
ensure the user can enjoy the luxury it affords. The back is partitioned with
angle and height adjustments to the upper part, ensuring the best possible
support. The chair has been designed and tested to support weights of up to
165kg. In addition, it has an adjustable breadth and the armrests can move out
to a total of 5cm.
The Arctic 17 60 has the same functionalitybut is modified to support a greater
weight capacity of up to 260kg. The width of the seat is 60cm. The 17 60 also
has extended armrest functionality with a total of 10cm expansion capacity.
The Arctic 17 40 and 45 are our smallest rise-recliners. They have the same
capabilities as the other models, but are suitable for smaller people, even
though the maximum user weight is set at 165kg. The seat width is only 40 or
45cm wide. The seat is also shorterfor the 40 models, compared to other Arctic
models.
All five models are available with turn and tilt functions. The turn function allows
180° rotation of the chair. The tilt function allows the user to tilt the entire unit,
both in a sitting and horizontal position. In the maximum tilt and default positions,
the user can enjoy excellent benefits.

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2 Assembly
Attaching the back
During transit, the back of the chair
is removed. Prior to use, therefore,
the back must be mounted. Place
left metal sleeve Aover the long pin
B- as shown in the picture. Then
place the right sleeve C over the
short pin D. After this, press the back
all the way down on the pins so that
it meets the bottom.
PowerSupply
To enable the chair's electronic
functions to be used, it must be
connected to mains power. The
supplied adaptor must be used here.

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3 Use of remote
The Arctic rise-recliner is operated
using TiMotion-remote. The remote
is easily accessible, hanging on the
outside of the armrest, on the right
side as standard. This can be
moved to the left side if needed.
Arctic 17standard
A – Lifting the chair
When button Ais held in, the chair
rises. If the back and leg supports are
in use, they are re-aligned before the
operation begins.
B – Default position
When button Bis held, the chair
returns from a risen position to its
default position.
C – Leg support up
When button Cis held in, this raises
the leg support up and out.
Remember, in order for the leg
support to be operable, the chair
must be in its default position. If the
leg support does not work, please
return the chair to its default position
first by pressing button B.
D – Leg Support Down
When button Dis held in, this returns
the leg support back to normal.

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Arctic 17 with tilt(fullRecline)
E – Tilt backwards
When holding button E, the chair is
tilted/reclined backwards. The
feature allows the entire seat unit to
tilt/recline, regardless of the angle of
the seat and back. For safety
reasons, the tilt/recline function can
only be activated with the chair in a
default position.
F – Tilt forwards
When button Fis held, the chair is
tilted forward.
Arctic 17 synchronous motion
G – Synchronous motion
Twobuttons controlseat andleg support
synchronouslyforeaseofoperation. The
left button moves the chair to the
horizontal position, and the right button
movesthechairtotheuprightposition.

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4 Using other functions
Turn lock function
The Arctic 17 is also operable by using the turn lock function. Simply swivel
the chair by lifting the lever. When the desired position is reached, lock the
chair into the nearest "locking hole". The chair can turn 180° and lock at 15°
intersections. The lever is on the right as standard but can easily be moved to
the left side.
USB
Arctic 17 comes with USB in the armrest. The USB port can be used to
charge or operate USB devices. Just plug in the desired device. Please
keep in mind that the USB ports do not work unless the chair is plugged
into the mains.

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5 Adjustment of the chair
Intro
In orderfor your Arctic chair tofeel as comfortable aspossible, it is important
that it is adjusted according to your body size and sitting position. When the
size of the chair is allocated, the following should be adjusted to get the
maximum benefits from the chair: Seat height; seat depth; seat angle; upper
back; neck pouch; armrest and leg support. In addition, the chair can be
used in conjunction with accessories suitable for the user. It is important for
the user to utilize and relax into the natural contours of the chair.
Height adjustable neck pillow
Adjustable, partitioned back
Adjustable armrests
Remote
Release to maneuver
Extending footrest
Tilt and rotation * On selected models
undercarriage *

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Adjusting the seat height
In order for your Arctic to deliver maximum comfort, it is necessary to adjust
the seat height to suit your needs. This is done as follows:
Tilt the chair forward so that is rests on the leg support and the front of the
armrests.
• Loosen the screws so that the actuator bracket moves freely A.
• Loosen the column by opening the screw B.
• Pullout the spring loaded bolt C.
• Move to the desired position
• Release the spring bolt so that it will fit into the nearest hole and
lock the column with the screws. Tighten well.
NB! Make sure the release fastenings do not get too tight, but glide freely. Also make
sure that the fabric strip from the foot pad is moved forward on the seat plate so that it
is not too tight!

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Adjustment of seat depth
The seat cushion is attached to the
seat plate with Velcro and is
adjustable in depth. The cushion is
detachable and can be moved to
optimise comfort.
The seat plate is attached to the
seat frame with two bolts and
associated wing nuts. The seat
plate has three holes for regulation.
By default, the disc is attached to
the center hole. Combining the
position of the seat plate and seat
cushion achieves the optimal seat
depth for the user.
Adjustment of seat angle
By adjusting the wheel under the
seat, you can move the angle of the
seat to the desired position. There is
a wheel on each side. Before
operating the wheel, the wing nuts
securing the seat plate must be
loosened slightly and then tightened
again when the desired position is
reached.

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Adjustment of the back
The upper part of the back can be
used to extend the back. Lift it up or
press it down as desired. It locks
into stepped groves on the pins.
The upper part of the back can also
be angled. Bend it back or forth until
you find the position that suits you.
If you want a shorter back, the
upper part can be completely pulled
off.
Adjustment of neck pillow
The neck pillow hangs loosely over
the backrest, guided by a cloth
guard on the back. This, combined
with counterweight, ensures thatthe
pillow stays in place when placed in
the desired position.
If you choose to use only the lower
part of the back, your pillow can be
moved down.
Adjustment of leg support
The leg support is attached to a
scissor mechanism with two sliding
rails. A tension strap pulls in the foot
pad when the leg rest is pushed in.
The leg support grows in length
when released and detracts when
returned to the default position.
UPPER BACK
Turn and pull to
desired position

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Adjustment of armrest
Adjusting the armrest is something
you can do yourself and is both
simple to do and doesn’t require
tools.
The armrest height can be adjusted
seamlessly by loosening the wheel C
and then raising or lowering it to suit
the user. Once the desired position is
found,thesteeringwheellocksagain.
For increased ease of use, the
armrest can be folded all the way
down, which allows entry to the seat
from the side.
In addition to height adjustments,
the armrests can also be modified
to extend the width of the chair - up
to 5 cm (10 cm in total) on each
side. For adjustment, loosen
ratchet bracket Dand pull armrest
to desired position. Then fasten the
ratchet bracket.
CHAIR WIDTH
Loosen the wheel
to adjust width
ARMREST
Loosen the wheel
to adjust width
NB! Always raise the armrests from
the folded position before they are
adjusted sideways so that they can
move freely.

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6 Maintenance routines
Cleaning
Fabrics can be washed in a machine in temperatures up to 60° C. Do not
tumble dry! After it has dried, it can be ironed gently. When washing the neck
fabric, remove the material from the pouch as washing may cause corrosion.
Furniture cleaning products can be used on stains. Other parts you can just
wipe clean with a damp cloth.
Use withmildsoapywater withdamp,but not wet,cloth or sponge. Other parts
should be treated once a year with neutral leather cream.
Othermaintenance
Basically, there is no need for additional maintenance other than the
recommended cleaning routines. Over time, however, it may be necessary to
lubricate moving parts to keep product quality and functionality. If there is
dysfunction in moving parts, grease with a mild, thin oil. In case of further
malfunction of the chair, please contact our Help Centre. Regarding products
purchased directly from us, please contact Hepro on: Tel. [phone].
7 Guarantee
For use in accordance with the operating instructions, HEPRO provides a 2
years warranty against material and manufacturing faults. In the event of
complaints or inquiries about the product, theserial number must always be
given as a reference.

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8 Environment
The rise-recliner has been designed to be durable and is intended to last.
Should the chair get dirty, become uncomfortable or be recycled, Hepro has
taken this into consideration. The cushions can easily be removed and
replaced by a new quality set of cushions from Hepro which also reduces
environmental impact.
9 Electromagnetic Interference
The Hepro Arctic 17 has been tested according to the requirements of
NS EN 60601-1-2: 2015. This stipulates and clarifies that:
• The rise-recliner is not affected by the electromagnetic field of any
external sources, provided that they meet their own and required
specification.
• The lifting chair does not affect other electrical equipment
due to the electromagnetic field it radiates.
Should, nevertheless, suspicion arise that the rise-recliner is being affected by
other electrical equipment, contact the Help Centre and /or Hepro directly,
immediately.
.

8 Safety
Caution
• The chair is an aid and should not be used as a toy for children
• Overload can cause damage to both the user and the product.
• If you notice that the chair is not functioning as described, or as you
are used to, please contact the Help Centre immediately for
inspection.
• Do not let your own weight come forward or let other people sit on
the footstool. The chair can overturn.
• Even though the upholstery is fire resistant, caution should be
exercised when using anopen flame near the product. E.g smoking.
• Always check that neither people or pets are under the chair before
electrical functions are used. In such instances the lifting mechanism
may constitute a crush hazard.
HEPRO AS
Øvremoan 9
8250 Rognan
Norge
HEPRO AS • Tel. [phone] • www.hepro.no