HighPoint R1000 Series User manual

1
R1104/R1204
4x M.2 Port to PCIe 3.0 x8/x16 NVMe HBA’s
Quick Installation Guide
V1.00
R1204
R1104

2
System Requirements
PC Requirements
•System with a free PCIe 3.0 (or 4.0) slot:
R1104: requires x16 slot
R1204: x8 or x16 slot
•Windows 10 or later, Windows Server 2019
•Linux Kernel 3.10 or later
•MacOS 10.13 or later
•FreeBSD 12.1 and later
R1104 Kit Contents
•R1104 Controller Card
•Quick Installation Guide
R1204 Kit Contents
•R1204 Controller Card
•Quick Installation Guide

3
R1104 Hardware
Front View
Full-length black anodized, fan-less heatsink
PCIe x16 host interface with Smart Switching

4
R1204 Hardware
Front View
Fan-less, Full-length anodized aluminum Heat sink
PCIe x8 host interface with Smart Switching

5
R1104/R1204 Hardware Installation:
Step 1. On the rear of the controller, remove the six screws that secure
the unit’s heat sink to the PCB.
Step 2. After removing the screws, carefully remove the heat sink from
the controller card. Carefully turn the heatsink over to view the
thermal pad. The blue film must be removed from the pad before
reinstalling the panel. This film protects the pad from damage and
foreign objects prior to installation, but will also prevent the pad
from transferring heat away from the NVMe SSD’s and controller
componentry.

6
Step 3. These 4 screws are used to install the NVMe SSD’s.
The R1104 and R1204 can support any M.2 form factor (2242,
2260, 2280, and 22110).
Step 4. Please remove the screws on the right side of R1104/R1204
Step 5. Gently insert the SSD into the slot.

7
Step 6. Refasten the screw to secure the SSD.
Repeat Steps 3 to 5 to install the remaining SSD.
Note: Make sure the SSD’s are carefully, but securely installed
into each M.2 port. Loose connections can cause a variety of
stability and performance issues, and may ultimately result in
data loss.
The following example shows four SSD’s installed into Ports 1 through
4:

8
Step 7. Replace the heat sink after installing all SSDs
Step 8. On the rear of the R1104/R1204, refasten the six screws that
were removed in step 1.
Note: Make sure the heatsink is properly aligned with the
controller board (PCB), and that it makes full contact with the
thermal pad, before refastening it to the NVMe HBA. If the
heatsink is improperly installed, it will be unable to sufficiently
cool the NVMe SSD’s and controller componentry, which may
result in damage to the SSD’s or controller hardware,
performance loss, unstable I/O, and the loss of data.

9
Resources
A variety of manuals, guides and FAQ’s are available for the R1104
and R1204 NVMe HBA’s.
In addition, we recommend visiting the Software Downloads webpage
for the latest documents
Document Downloads:
https://www.highpoint-tech.com/USA_new/series-r1000-fan-less-overv
iew.html
Customer Support
If you encounter any problems while utilizing the R1104/R1204, or
have any questions about this or any other HighPoint Technologies, Inc.
product, feel free to contact our Customer Support Department.
Web Support:
https://www.highpoint-tech.com/websupport/
HighPoint Technologies, Inc. websites:
https://www.highpoint-tech.com
© Copyright 2021 HighPoint Technologies, Inc. All rights reserved.