HIK VISION DS-5504HMI series User manual

User Manual
UD.6L0204D1072A01
Mobile Digital Video Recorder

User Manual of Mobile Digital Video Recorder
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Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact the dealer.
This manual is applicable to DS-5504HMI series Mobile Digital Video Recorder.
This manual may contain several technically incorrect places or printing errors, and the content is subject to change without
notice. The updates will be added into the new version of this manual.
We will readily improve or update the products or procedures described in the manual.
The figures shown in this manual are for reference only. The appearance and interface of the device are subject to the actual
model.

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Safety Instructions
Read, keep and follow these instructions.
Professional automobile assembly manufacturers or automakers are required for the system installation. And place the
device at a well-ventilated position inside the automobile.
Please make yourself be familiar with the power connection before installation.
Use the factory recommended HDD for this device.
Install antennas of wireless networks and satellite positioning in place with good signal and away from lightning,
avoiding the coverage or shielding of other objects. Keep the master and slave antennas upright in a distance of at least
20cm if both of them are installed.
The system is made of sophisticated electronics and do not disassemble the device by yourself.
Contact the qualified technician from Hikvision or authorized dealer if there is any question or request.

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Product Key Features
General
User-friendly GUI providing easy and flexible operations
Each channel supporting up to WD1 resolution with high-efficient and flexible H.264 encoding technology
VGA output supported
One pluggable 2.5-inch HDD/SSD and one SD/SDHC card are connectable
Hard disk box with fan and USB interface supporting intelligent temperature control and data export
Built-in 3G (WCDMA), WI-FI and 2G (optional) modules providing flexible data transmission solutions
Power-off protection avoiding key data from loss
Backup recording on SD/SDHC card ensures the completeness of video files; Event triggered recording can be stored
on the SD/SDHC card and HDD simultaneously to protect the key data.
Built-in GNSS (Global Navigation Satellite System) module precisely positioning the vehicle via the satellite and
recording the location information in the stream
Information collection interfaces collecting driving information such as left/right turn, braking, backing up, etc.
Multiple extension interfaces supporting display terminal of alarm and status, external G-sensor, etc.
Specialized aviation connectors ensuring signal stability
Ignition startup, Delay (0~6h) shutdown and 24-hour scheduled startup/shutdown
Wide-range power input (+8VDC ~+36 VDC)
Tensile aluminum chassis well adaptable to working environment
Software-based firewall supported
Local Monitoring
1/4-division live view and adjustable display sequence of screens
Shielding designated live view channel
Motion detection, tamper-proof, video exception alarm and video loss alarm
Privacy mask.
HDD Management
One 2.5-inch SATA disks supported
S.M.A.R.T. function
File format compatible with Windows system; eliminating file fragments by disk space pre-allocation technology
Record and Playback
Cycle recording and non-cycle recording supported
Three types of compression parameters including main stream (normal), main stream (event) and sub-stream
Multiple recording types: normal, alarm, motion, motion | alarm, motion & alarm.
Up to 8 time periods configurable for different recording types
Pre-record and post-record for motion or alarm triggered recording
Search and play back record files by camera No., recording type, start/end time, etc.
Supporting pause, fast forward, slow forward, skip forward, skip backward and mute when playback
Backup

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Export video data by USB device
Export video data by pluggable HDD
Management and maintenance of backup devices.
Alarm and Exception
Management of alarm input/output.
Management of video loss alarm, motion detection alarm, video tampering alarm
Configurable arming schedule of alarm input/output
Alarm for video loss, motion detection, video tampering, video signal exception, video input/output standard mismatch,
illegal login, network disconnected, IP confliction, HDD error, and HDD full
Multiple alarm linkage actions including full screen monitoring, audible warning and alarm output. Motion detection
and alarm can trigger recording and full screen monitoring. Exception can trigger audible warning and alarm output.
Automatic restore when system is abnormal.
Supporting alarm and status display terminal
Other Local Functions
Two-level user management; admin user is allowed to configure the parameters and create many operators
Supporting record and search the logs of operation, alarm, exceptions and information
Upgrade system via USB, network or RS-232 interface
Import/export of device configuration file.
Network Functions
1 self-adaptive 10M/100M network interface
WCDMA supported
Wi-Fi supported
Remote configuration and operation by iVMS platform
TCP/IP, DHCP, DNS, NTP, and SADP supported
Remote search, playback, download of record files
Remote parameters setup; remote import/export of device parameters
Remote viewing of the device status, system logs and alarm status
Remote HDD formatting, program upgrading and system restart
RS-232, RS-485 transparent channel transmission
Development Scalability
SDK for Windows and Linux system
Development support and training for application system
The Wi-Fi function is only supported by the “/WI”devices.
The 3G dialing function is only supported by the “/GW”devices.
The 2G network function is only supported by the “/GG” devices.

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TABLE OF CONTENTS
Safety Instructions .................................................................................................................................2
Product Key Features.............................................................................................................................3
Chapter 1 Introduction.........................................................................................................................7
1.1 Front Panel...................................................................................................................................7
1.2 Rear Panel....................................................................................................................................8
1.3 IR Remote Control Operations.....................................................................................................9
1.4 Starting Up and Shutting Down the Device...............................................................................11
1.4.1 Vehicle Ignition Startup and Time-delay Shutdown ..........................................................12
1.4.2 Timing On/Off...................................................................................................................13
1.5 Alarm Input / Output Connection ..............................................................................................14
1.5.1 Alarm Input Connection....................................................................................................14
1.5.2 Alarm Output Connection .................................................................................................14
1.6 Hard Disk / SD Card Installation ...............................................................................................14
1.7 SIM Card Installation.................................................................................................................18
Chapter 2 Basic Operations................................................................................................................21
2.1 Main Page ..................................................................................................................................21
2.2 User Management ......................................................................................................................21
2.3 Display Settings .........................................................................................................................22
2.4 Camera Settings .........................................................................................................................24
2.5 Preview Settings.........................................................................................................................26
Chapter 3 Record Settings..................................................................................................................28
3.1 Configuring Encoding Parameters.............................................................................................28
3.1.1 Initializing the HDD..........................................................................................................28
3.1.2 Configuring Record Settings .............................................................................................28
3.2 Configuring Motion Detection Record ......................................................................................30
3.3 Configuring Alarm Triggered Record ........................................................................................32
3.4 Searching Record Files ..............................................................................................................33
Chapter 4 Wireless Network Settings................................................................................................35
4.1 3G Dialing Settings....................................................................................................................35
4.2 Wi-Fi Settings ............................................................................................................................36

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Chapter 5 Platform Settings...............................................................................................................38
5.1 Accessing by iVMS Platform ....................................................................................................38
5.2 Accessing by Push Mode Platform............................................................................................38
Chapter 6 Mobile Specified Functions ..............................................................................................40
6.1 Configuring Startup and Shutdown............................................................................................40
6.2 Configuring Satellite Positioning...............................................................................................41
6.3 Configuring G-Sensor Alarm.....................................................................................................42
6.4 Configuring Sensor-In................................................................................................................43
Chapter 7 Other Functions.................................................................................................................44
7.1 Local Network Settings..............................................................................................................44
7.2 Alarm Settings ...........................................................................................................................45
7.2.1 Configuring Alarm Input ...................................................................................................45
7.2.2 Configuring Alarm Output.................................................................................................47
7.2.3 Configuring Video Tampering Alarm................................................................................48
7.2.4 Configuring Video Loss Alarm..........................................................................................49
7.2.5 Handling Exceptions..........................................................................................................50
7.2.6 Configuring Alarm Terminal .............................................................................................51
7.3 Firewall Settings ........................................................................................................................51
7.4 Serial Port Settings.....................................................................................................................53
Chapter 8 Device Maintenance..........................................................................................................54
8.1 Checking Status..........................................................................................................................54
8.2 Management and Maintenance ..................................................................................................54
8.2.1 Upgrading the System .......................................................................................................54
8.2.2 Searching & Exporting Log files.......................................................................................56
8.2.3 Restoring Default Settings.................................................................................................57
8.2.4 Importing/Exporting Configuration Files..........................................................................57
8.2.5 Viewing System Information.............................................................................................58
8.2.6 Backup Device...................................................................................................................58
8.2.7 Rebooting DVR.................................................................................................................59
Chapter 9 Appendix............................................................................................................................60
9.1 Glossary .....................................................................................................................................60
9.2 FAQ............................................................................................................................................61

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Chapter 1 Introduction
1.1 Front Panel
The front panel of DS-5504HMI series and DS-5504HMI/BNC series are displayed below:
Figure 1. 1 Front Panel
Table 1. 1 Description of Front Panel
Index
Name
Description
1
LAN
10M/100M self-adaptive Ethernet interface
2
USB
USB interface
3
Hard disk lock
Lock/Unlock the hard disk box;
Power on the mobile DVR after the hard disk box is locked.
4
Indicators
IR: IR Receiver
Receive IR signal from remote control.
PWR: Power indicator
Light in green after device startup; light in red when device standby.
RDY: Ready indicator
Light in green after device starts up properly.
REC: Record indicator
Light in green during recording process.
ALM:Alarm indicator
Light in red when alarm occurs.
ANT: 3G dialing indicator
Light in steady green during dialing process; flash in green after dialing succeeded; The light is
out when the dialing module is abnormal.
GNSS: GNSS indicator
Light in steady green during positioning process; flash in green after positioning succeeded; The

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light is out when the positioning module is abnormal.
5
Hard disk box
Insert one 2.5-inch SATA HDD/SSD for data storage;
6
SD card slot
Insert one SD card for data storage.
The USB interface on the front panel only supports the USB backup function.
1.2 Rear Panel
The rear panels of DS-5504HMI series and DS-5504HMI/BNC series are displayed below:
Figure 1. 2 Rear Panel-DS-5504HMI series
Table 1. 2 Description of Rear Panel-DS-5504HMI series
Index
Name
Description
1
CH1~CH4
4-pin aviation plug, audio & video input of channel 1~4, providing 12V power supply
2
VGA
VGAinterface
3
RS232
RS-232 interface
4
I/O
7-ch high / low level signal trigger including 3-ch alarm inputs, 4-ch sensor in; 1-ch pulse signal
input
5
EXT.DEV
RS-422 communication interface, two-way audio, video output signal, RS-485 and power
supply
6
AV OUT
4-pin aviation plug for audio & video output
7
POWER
6-pin aviation plug for power supply and start control
8
Pluggable
Module
3G module, Wi-Fi module (optional), 2G module (optional), GPS module

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Figure 1. 3 Rear Panel-DS-5504HMI/BNC series
Table 1. 3 Description of Rear Panel-DS-5504HMI/BNC series
Index
Name
Description
1
CH1~CH2
BNC interface; video input of channel 1~2
2
C POWER1
Provide power supply for connected camera
3
CH3~CH4
BNC interface; video input of channel 3~4
4
C POWER2
Provide power supply for connected camera
5
RS232
RS-232 interface
6
AUDIO1
AUDIO2
Audio input of channel 1~2 (no audio input supported for channel 3~4)
7
POWER
Provide power supply
8
AV OUT
BNC interface for video output
9
VGA
VGAinterface
10
I/O
7-ch high / low level signal trigger including 3-ch alarm inputs, 4-ch sensor in; 1-ch pulse signal
input
11
EXT.DEV
RS-422 communication interface, two-way audio, video output signal, RS-485 and power
supply
12
Pluggable
Module
3G module, Wi-Fi module (optional), 2G module (optional), GPS module
1.3 IR Remote Control Operations
The device may also be controlled with the included IR remote control, shown in Figure 1.4.
Batteries (2×AAA) must be installed before operation.

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Figure 1. 4 Remote Control
Table 1. 4 Description of the IR Remote Control Buttons
No.
Name
Description
1
Power
Reserved
2
DEV
Input device number.
3
Number keys
1.Input number, symbol, and character.
2.Switch to the corresponding channel in Live View mode.
4
Edit
1.Enter the edit status, and then delete the character in the front of the
cursor.
2.It can also be used to tick checkbox.
3.In Playback mode, it can be used to generate video clips for backup.
5
A
Switch between input methods (Number, English, symbol) when in the edit
status.
6
REC
Reserved
7
PLAY
Enter video search interface.
8
INFO
Reserved
9
VOIP/MON
Reserved
10
MENU
Enter Main menu interface.
11
PREV
Switch between single screen and multi-screen mode.

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12
DIRECTION Buttons
Up, Down, Left, Right
1.The DIRECTION buttons are used to navigate between different fields
and items in menus.
2.In the playback interface, they are used for fast forward, slow forward,
rewind.
3.In Live View mode, these buttons can be used to switch channel(s).
ENTER
1.The ENTER button is used to confirm selection in any of the menu
modes.
2.It can also be used to tick checkbox.
3.In Playback mode, it can be used to play or pause the video.
4.In Auto-switch mode, it can be used to stop /start auto switch.
13
PTZ
Reserved
14
ESC
Back to the previous menu.
15
RESERVED
Reserved for future use.
16
F1
In video search interface, it can be used to select all record files.
17
PTZ Control Buttons
Buttons to adjust the iris, focus and zoom of a PTZ camera.
18
F2
Reserved
Remote Control Troubleshooting:
Make sure you have installed batteries properly in the remote control. And you have to aim the remote control at the IR
receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Steps:
1. Go to Menu > Settings > General > More Settings by operating the mouse.
2. Check and remember device ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV key on the remote control.
4. Enter the device ID# in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not
turn blue and there is still no response from the remote, please check the following:
When the device ID# is 255, the Status indicator is off when device is controlled by an IR remote control.
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
If the remote still can’t function properly, please change a remote and try again, or contact the device provider.
1.4 Starting Up and Shutting Down the Device
Two working modes are available for the mobile DVR. The connection of power cables and control interfaces varies from

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the device working mode.
Vehicle ignition startup and time-delay shutdown
The mobile DVR starts up when the vehicle ignites and shuts down according to the pre-defined delay time after the vehicle
is off. The startup and shutdown of the device depend on the vehicle ignition signal.
Timing on/off
The mobile DVR starts up or shuts down automatically according to the pre-defined time and the device works separately
from the running status of the vehicle.
1.4.1 Vehicle Ignition Startup and Time-delay Shutdown
The vehicle ignition startup and time-delay shutdown are realized by the vehicle ignition switch, which includes positive
pole ignition switch (providing high level signal when the switch closes) and negative pole ignition switch (providing low
level signal when the switch closes). The wire connection of the device varies from different vehicle ignition switch.
For detailed time settings of time-delay shutdown, see Chapter 6.1
Please contact the vehicle manufacturer for the connection information of starting switch.
The vehicle ignition switch, also called car key, controls the startup and shutdown of the vehicle. Most of the cars
adopts positive pole ignition switch currently.
Positive pole ignition switch
Figure 1. 5 Connection of Positive Pole Ignition Switch
Ignition switch is connected to the positive pole of DC+12/24V of vehicle batteries. Please make sure that the connection is
correct, and then perform the following steps:
Steps:
1. Connect the “DC IN +”of mobile DVR to the positive pole of vehicle batteries, jumping over the switch of normal
vehicle power.
2. Connect the “DC IN -”and “KEY -”of mobile DVR to the negative pole of vehicle batteries.
3. Connect the “KEY +”of mobile DVR to the vehicle ignition switch.

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The normal vehicle power refers to the main power of the vehicle power supply system. After the vehicle is off, the
normal vehicle power still provides direct-current source for the other devices inside and generally a main switch is
used to turn on/off it.
Negative pole ignition switch
Figure 1. 6 Connection of Negative Pole Ignition Switch
Ignition switch is connected to the negative pole of DC+12/24V of vehicle batteries. Please make sure that the connection is
correct, and then perform the following steps:
Steps:
1. Connect the “DC IN +”and “KEY +”of mobile DVR to the positive pole of vehicle batteries, jumping over the switch
of normal vehicle power.
2. Connect the “DC IN -”to the negative pole of vehicle batteries.
3. Connect the “KEY -”of mobile DVR to the vehicle ignition switch.
1.4.2 Timing On/Off
Figure 1. 7 Timing On/Off

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Steps:
1. Connect the “DC IN +”and “KEY +”of mobile DVR to the positive pole of vehicle batteries.
2. Connect the “DC IN -”and “KEY -”of mobile DVR to the negative pole of vehicle batteries.
For detailed time settings of time-delay shutdown, see Chapter 6.1
1.5 Alarm Input / Output Connection
1.5.1 Alarm Input Connection
DS-5504HMI series mobile DVR adopts the high/low-level electrical signals triggering (high level: 6~36 VDC; low level:
0~5 VDC) to realize alarm input. And in order to avoid error report caused by voltage fluctuation, no alarm will be triggered
by voltage ranging of 5~ 6VDC.
Figure 1. 8 Alarm Input Connection
1.5.2 Alarm Output Connection
The alarm output interfaces B1 and C1 of the mobile DVR is closed normally if no alarm occurs. When an alarm output is
triggered, the corresponding A1 and C1 interfaces will be connected. Thus, the active alarm device is required for the system.
Figure 1. 9 Alarm Output Connection
1.6 Hard Disk / SD Card Installation
Use the factory recommended 2.5-inch hard disk.
Initialize the HDD for recording after the installation. Otherwise, the system will give an audible warning for HDD
error. For details, see Chapter 3.1.1.

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Perform the following steps to install the HDD / SD card on the mobile DVR.
Step 1:
Prepare the tools and components for installation:
2.5-inch SATA HDD, antistatic gloves, key to hard disk
lock, cross screwdriver, conventional screws and bunk
screw KM3X5B.
Put on the antistatic gloves before the installation.
Step 2:
Insert the key and turn in counterclockwise to open the
hard disk lock, unfasten the screws counterclockwise
and pull out the hard disk box.
The hard disk lock is locked when the keyhole stands
upward and is open when the keyhole stands leftward.
Step 3:
Loosen and remove the two set screws marked in the
figure with the screwdriver, and then take the hard disk
box apart.

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Step 4:
The assembly parts of the hard disk box are shown in
the figure.
Step 5:
Place the HDD into the hard disk box, with the PCB
facing downward.
Step 6:
After the HDD is fully placed into the bracket, reverse
the hard disk box and flat the HDD. And then tightly
insert the HDD into the disk socket at the bottom.
Step 7:
Tighten the four sunk screws marked in the figure to
fix the HDD.

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Step 8:
The installed HDD is shown as the figure.
Step 9:
Align the two sharp corners marked in the figure, and
then assemble the whole hard disk box.
Step 10:
Tighten the two set screws of the hard disk box, as
shown in the figure.
Step 11:
To install the SD card, insert the SD card into the SD
card slot on the front panel, with the golden contact
facing downward and the gap standing rightward.
Release the card when you hear the tick sound.

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Step 12:
Insert the hard disk box back to the mobile DVR, and
then tighten the screws clockwise.
1.7 SIM Card Installation
Pluggable 3G / 2G wireless communication module is designed for the mobile DVR and you should install the SIM card to
realize the wireless communication function.
Perform the following steps to install the SIM card on the mobile DVR:
Step 1:
Put on the antistatic gloves before the installation.
Use the screwdriver to loosen and remove the two set
screws on the rear panel of the mobile DVR.
Step 2:
Pull the 3G / 2G wireless communication module out
of the mobile DVR.

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Step 3:
The separate 3G / 2G module is shown as the figure.
Step 4:
Press the yellow button on the 3G / 2G module, to pop
up the corresponding SIM card socket. And then
remove the SIM card socket.
Step 5:
Place the SIM card into the SIM card socket correctly,
as shown in the figure.
Step 6:
Place the SIM card socket installed with the SIM card
back to the 3G / 2G module.