HIK VISION UD01394B User manual

Digital Video Recorder
User Manual
UD01394B

Digital Video Recorder User Manual
1
User Manual
COPYRIGHT ©2016 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou
Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user
manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed,
partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated,
Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the
Manual.
About this Manual
This Manual is applicable to Turbo HD Digital Video Recorder (DVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the
company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND
ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR
DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATER PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply
therefore with the applicable harmonized European standards listed under the EMC Directive
2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted
municipal waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings are neglected.
Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
Warnings
Proper configuration of all passwords and other security settings is the responsibility of the installer
and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety regulations of the
nation and region. Please refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source
with 100 to 240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical
specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause over-heating or a
fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and
then please contact the service center.
Warnings Follow these
safeguards to prevent serious
injury or death.
Cautions Follow these precautions
to prevent potential injury or
material damage.

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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.

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Applicable Models
This manual is applicable to the models listed in the following table.
Series
Model
DS-7100HGHI-E1
DS-7104HGHI-E1
DS-7108HGHI-E1
DS-7116HGHI-E1
DS-7100HGHI-F1
DS-7104HGHI-F1
DS-7108HGHI-F1
DS-7116HGHI-F1
DS-7200HGHI-E1
DS-7204HGHI-E1
DS-7208HGHI-E1
DS-7216HGHI-E1
DS-7200HGHI-E2
DS-7208HGHI-E2
DS-7216HGHI-E2
DS-7200HGHI-F1
DS-7204HGHI-F1
DS-7208HGHI-F1
DS-7216HGHI-F1
DS-7200HGHI-F2
DS-7208HGHI-F2
DS-7216HGHI-F2
DS-7200HQHI-F1/N
DS-7204HQHI-F1/N
DS-7208HQHI-F1/N
DS-7216HQHI-F1/N
DS-7200HQHI-F2/N
DS-7208HQHI-F2/N
DS-7216HQHI-F2/N
DS-7100HQHI-F1/N
DS-7104HQHI-F1/N
DS-7108HQHI-F1/N
DS-7116HQHI-F1/N
DS-7100HGHI-F1/N
DS-7104HGHI-F1/N
DS-7108HGHI-F1/N
DS-7116HGHI-F1/N
DS-7200HGHI-F1/N
DS-7204HGHI-F1/N
DS-7208HGHI-F1/N
DS-7216HGHI-F1/N
DS-7200HUHI-F1/N
DS-7204HUHI-F1/N
DS-7208HUHI-F1/N
DS-7200HUHI-F2/N
DS-7204HUHI-F2/N
DS-7208HUHI-F2/N
DS-7216HUHI-F2/N
DS-7300HQHI-F4/N
DS-7304HQHI-F4/N
DS-7308HQHI-F4/N
DS-7316HQHI-F4/N
DS-8100HQHI-F8/N
DS-8104HQHI-F8/N
DS-8108HQHI-F8/N
DS-8116HQHI-F8/N
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Provides additional information to emphasize or supplement
important points of the main text.

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Product Key Features
General
Connectable to HD-TVI and analog cameras;
Support HIKVISION-C protocol for connecting camera over coax;
Connectable to AHD cameras (-F series DVR);
Connectable to IP cameras;
The IP camera connection is not supported by DS-7100 series DVR.
Each channel supports dual-stream. And sub-stream supports up to WD1 resolution;
The main stream of HGHI models support up to 720p resolution, and the HQHI models support up to
1080p lite (960×1080) resolution when 1080p Lite mode is enabled;
The main stream of DS-7200HUHI-F/N series support up to 3MP resolution of all channels;
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
Encoding for both video stream and video & audio stream; audio and video synchronization during
composite stream encoding;
Support enabling H.264+ to ensure high video quality with lowered bitrate;
Watermark technology.
Local Monitoring
HDMI/VGAoutput at up to 4K (3840 ×2160) resolution for DS-7116HQHI-F1/N, DS-7216HQHI-F1/N,
DS-7216HQHI-F2/N, DS-7208HUHI-F1/N, DS-7208HUHI-F2/N, DS-7216HUHI-F2/N,
DS-7300HQHI-F4/N and DS-8100HQHI-F8/N; and up to 1920×1080 resolution for other models;
1/4/6/8/9/16/25-screen live view is supported, and the display sequence of screens is adjustable;
Live view screen can be switched in group and manual switch and automatic cycle live view are also
provided, the interval of automatic cycle can be adjusted;
Quick setting menu is provided for live view;
The selected live view channel can be shielded;
Motion detection, video-tampering detection, video exception alarm, video loss alarm and VCA alarm
functions;
Privacy mask;
Several PTZ protocols supported; PTZ preset, patrol and pattern;
Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
For E1, F1/N and F1 models, 1 SATA hard disk can be connected;
For E2, F2/N and F2 models, up to 2 SATA hard disks can be connected;
For F4/N models, up to 4 SATA hard disks can be connected;
And for F8/N models, up to 8 SATA hard disks can be connected;
Each disk with a maximum of 6TB storage capacity;
8 network disks (8 NAS disks, 8 IP SAN disks or n NAS disks + m IP SAN disks (n+m ≤8)) can be
connected.
Support cloud storage;
Cloud storage is only applicable to HQHI-F/N and HUHI-F/N series DVR.
S.M.A.R.T. and bad sector detection;

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HDD sleeping function;
HDD property: redundancy, read-only, read/write (R/W);
HDD group management;
HDD quota management; different capacity can be assigned to different channels.
Recording and Playback
Holiday recording schedule configuration;
Cycle and non-cycle recording modes;
Normal and event video encoding parameters;
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and Event;
Support POS triggered recording for DS-7300/8100-HQHI-F/N;
8 recording time periods with separated recording types;
Support Channel-Zero encoding;
Main stream and sub-stream configurable for simultaneous recording;
Pre-record and post-record for motion detection triggered recording, and pre-record time for schedule
and manual recording;
Searching record files by events (alarm input/motion detection);
Customization of tags, searching and playing back by tags;
Locking and unlocking of record files;
Local redundant recording;
Searching and playing back record files by camera number, recording type, start time, end time, etc.;
Smart playback to go through less effective information;
Main stream and sub-stream selectable for local/remote playback;
Zooming in for any area when playback;
Multi-channel reverse playback;
Supports pause, fast forward, slow forward, skip forward, and skip backward when playback, locating by
dragging the mouse on the progress bar;
4/8/16-ch synchronous playback;
Backup
Export data by a USB, and SATA device;
Export video clips when playback;
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output;
Alarm for video loss, motion detection, video tampering, abnormal signal, video input/recording
resolution mismatch, illegal login, network disconnected, IP confliction, record exception, HDD error,
and HDD full, etc.;
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output;
VCA detection alarm is supported;
DS-7100 does not support VCAalarm.
Support POS triggered alarm;
Support coaxial alarm;
Automatic restore when system is abnormal.
Other Local Functions
Manual and automatic video quality diagnostics;
Operable by mouse and remote control;

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Three-level user management; admin user can create many operating account and define their operating
permission, which includes the permission to access any channel;
Completeness of operation, alarm, exceptions and log writing and searching;
Manually triggering and clearing alarms;
Importing and exporting of configuration file of devices;
Getting cameras type information automatically.
Network Functions
2 self-adaptive 10M/100M/1000M network interfaces for DS-8100HQHI-F/N series, with three working
modes configurable: multi-address, load balance, network fault tolerance; and 1 self-adaptive
10M/100M/1000M network interface or 1 self-adaptive 10M/100Mbps network interface provided for
other models;
IPv6 is supported;
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™ and HTTPS
are supported;
Extranet access by HiDDNS;
Support access by EZVIZ Cloud P2P;
TCP, UDP and RTP for unicast;
Auto/Manual port mapping by UPnPTM;
Remote search, playback, download, locking and unlocking the record files, and downloading files
broken transfer resume;
Remote parameters setup; remote import/export of device parameters;
Remote viewing of the device status, system logs and alarm status;
Remote keyboard operation;
Remote HDD formatting and program upgrading;
Remote system restart and shutdown;
Support upgrading via remote FTP server;
RS-485 transparent channel transmission;
Alarm and exception information can be sent to the remote host;
Remotely start/stop recording;
Remotely start/stop alarm output;
Remote PTZ control;
Remote JPEG capture;
Two-way audio and voice broadcasting;
Embedded WEB server.
Development Scalability
SDK for Windows and Linux system;
Source code of application software for demo;
Development support and training for application system.

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Table of Contents
Product Key Features.................................................................................................................................6
Chapter 1 Introduction........................................................................................................................12
1.1 Front Panel ....................................................................................................................................13
1.2 IR Remote Control Operations......................................................................................................20
1.3 USB Mouse Operation ..................................................................................................................22
1.4 Input Method Description..............................................................................................................23
1.5 Rear Panel .....................................................................................................................................24
Chapter 2 Getting Started ...................................................................................................................28
2.1 Starting Up and Shutting Down the DVR......................................................................................29
2.2 Activating the Device....................................................................................................................30
2.3 Basic Configuration in Startup Wizard..........................................................................................31
2.3.1 Configuring the Signal Input Channel .................................................................................31
2.3.2 Using the Wizard for Basic Configuration...........................................................................32
2.4 Login and Logout..........................................................................................................................36
2.4.3 User Login ...........................................................................................................................36
2.4.4 User Logout .........................................................................................................................37
2.5 Adding and Connecting the IP Cameras........................................................................................38
2.5.1 Activating the IP Camera.....................................................................................................38
2.5.2 Adding the Online IP Cameras.............................................................................................39
2.5.3 Editing the Connected IP Cameras.......................................................................................41
2.6 Configuring the Signal Input Channel...........................................................................................43
Chapter 3 Live View.............................................................................................................................45
3.1 Introduction of Live View .............................................................................................................46
3.2 Operations in Live View Mode......................................................................................................47
3.2.1 Using the Mouse in Live View.............................................................................................47
3.2.2 Main/Aux Output Switching................................................................................................48
3.2.3 Quick Setting Toolbar in Live View Mode ..........................................................................48
3.3 Channel-Zero Encoding.................................................................................................................51
3.4 Adjusting Live View Settings........................................................................................................52
3.5 Manual Video Quality Diagnostics................................................................................................53
Chapter 4 PTZ Controls ......................................................................................................................54
4.1 Configuring PTZ Settings..............................................................................................................55
4.2 Setting PTZ Presets, Patrols and Patterns......................................................................................57
4.2.1 Customizing Presets.............................................................................................................57
4.2.2 Calling Presets .....................................................................................................................57
4.2.3 Customizing Patrols.............................................................................................................58
4.2.4 Calling Patrols......................................................................................................................59
4.2.5 Customizing Patterns ...........................................................................................................59
4.2.6 Calling Patterns....................................................................................................................60
4.2.7 Customizing Linear Scan Limit ...........................................................................................61
4.2.8 Calling Linear Scan..............................................................................................................61
4.2.9 One-touch Park....................................................................................................................62
4.3 PTZ Control Panel.........................................................................................................................63
Chapter 5 Recording Settings..............................................................................................................64
5.1 Configuring Encoding Parameters.................................................................................................65
5.2 Configuring Recording Schedule ..................................................................................................68
5.3 Configuring Motion Detection Recording.....................................................................................71
5.4 Configuring Alarm Triggered Recording.......................................................................................72
5.5 Configuring Event Recording........................................................................................................74
5.6 Configuring Manual Recording.....................................................................................................76
5.7 Configuring Holiday Recording ....................................................................................................77
5.8 Configuring Redundant Recording................................................................................................79
5.9 Configuring HDD Group...............................................................................................................81
5.10 Files Protection..............................................................................................................................82
5.11 Configuring 1080P Lite.................................................................................................................84
Chapter 6 Playback..............................................................................................................................85
6.1 Playing Back Record Files ............................................................................................................86
6.1.1 Instant Playback...................................................................................................................86
6.1.2 Playing Back by Normal Search ..........................................................................................86
6.1.3 Playing Back by Event Search.............................................................................................88
6.1.4 Playing Back by Tag ............................................................................................................90
6.1.5 Playing Back by Smart Search.............................................................................................92

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6.1.6 Playing Back by System Logs..............................................................................................94
6.1.7 Playing Back by Sub-Periods...............................................................................................95
6.1.8 Playing Back External File ..................................................................................................96
6.2 Auxiliary Functions of Playback ...................................................................................................97
6.2.1 Playing Back Frame by Frame.............................................................................................97
6.2.2 Digital Zoom........................................................................................................................97
6.2.3 Reverse Playback of Multi-channel .....................................................................................97
Chapter 7 Backup.................................................................................................................................99
7.1 Backing up Record Files..............................................................................................................100
7.1.1 Backing up by Normal Video Search.................................................................................100
7.1.2 Backing up by Event Search ..............................................................................................102
7.1.3 Backing up Video Clips .....................................................................................................103
7.2 Managing Backup Devices..........................................................................................................103
Chapter 8 Alarm Settings..................................................................................................................105
8.1 Setting Motion Detection.............................................................................................................106
8.2 Setting Sensor Alarms .................................................................................................................108
8.3 Detecting Video Loss................................................................................................................... 111
8.4 Detecting Video Tampering......................................................................................................... 112
8.5 Setting All-day Video Quality Diagnostics.................................................................................. 113
8.6 Handling Exceptions ................................................................................................................... 115
8.7 Setting Alarm Response Actions ................................................................................................. 117
Chapter 9 POS Configuration........................................................................................................... 119
9.1 Configuring POS Settings ...........................................................................................................120
9.2 Configuring Overlay Channel......................................................................................................124
9.3 Configuring POS Alarm ..............................................................................................................125
Chapter 10 VCAAlarm .......................................................................................................................127
10.1 Face Detection.............................................................................................................................128
10.2 Vehicle Detection.........................................................................................................................129
10.3 Line Crossing Detection..............................................................................................................130
10.4 Intrusion Detection......................................................................................................................132
10.5 Region Entrance Detection..........................................................................................................134
10.6 Region Exiting Detection ............................................................................................................134
10.7 Loitering Detection......................................................................................................................135
10.8 People Gathering Detection.........................................................................................................135
10.9 Fast Moving Detection ................................................................................................................135
10.10 Parking Detection........................................................................................................................135
10.11 Unattended Baggage Detection ...................................................................................................136
10.12 Object Removal Detection...........................................................................................................136
10.13 Audio Exception Detection .........................................................................................................136
10.14 Defocus Detection .......................................................................................................................137
10.15 PIR Alarm....................................................................................................................................137
Chapter 11 VCA Search.......................................................................................................................138
11.1 Face Search..................................................................................................................................139
11.2 Behavior Search ..........................................................................................................................140
11.3 Plate Search.................................................................................................................................142
11.4 People Counting ..........................................................................................................................142
11.5 Heat Map.....................................................................................................................................144
Chapter 12 Network Settings ..............................................................................................................145
12.1 Configuring General Settings ......................................................................................................146
12.2 Configuring Advanced Settings...................................................................................................147
12.2.1 Configuring PPPoE Settings..............................................................................................147
12.2.2 Configuring EZVIZ Cloud P2P .........................................................................................147
12.2.3 Configuring DDNS............................................................................................................148
12.2.4 Configuring NTP Server ....................................................................................................151
12.2.5 Configuring NAT...............................................................................................................152
12.2.6 Configuring More Settings.................................................................................................153
12.2.7 Configuring HTTPS Port...................................................................................................154
12.2.8 Configuring Email .............................................................................................................155
12.3 Checking Network Traffic...........................................................................................................156
12.4 Configuring Network Detection ..................................................................................................158
12.4.1 Testing Network Delay and Packet Loss............................................................................158
12.4.2 Exporting Network Packet.................................................................................................158
12.4.3 Checking Network Status...................................................................................................160
12.4.4 Checking Network Statistics..............................................................................................160
Chapter 13 HDD Management............................................................................................................162
13.1 Initializing HDDs ........................................................................................................................163
13.2 Managing Network HDD ............................................................................................................164

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13.3 Managing HDD Group................................................................................................................166
13.3.1 Setting HDD Groups..........................................................................................................166
13.3.2 Setting HDD Property........................................................................................................167
13.4 Configuring Quota Mode.............................................................................................................168
13.5 Configuring Cloud Storage..........................................................................................................169
13.6 Checking HDD Status .................................................................................................................171
13.7 Checking S.M.A.R.T Information ...............................................................................................172
13.8 Detecting Bad Sector...................................................................................................................173
13.9 Configuring HDD Error Alarms ..................................................................................................174
Chapter 14 Camera Settings................................................................................................................175
14.1 Configuring OSD Settings...........................................................................................................176
14.2 Configuring Privacy Mask...........................................................................................................177
14.3 Configuring Video Parameters.....................................................................................................178
Chapter 15 DVR Management and Maintenance .............................................................................179
15.1 Viewing System Information.......................................................................................................180
15.2 Searching Log Files.....................................................................................................................180
15.3 Importing/Exporting IP Camera Info...........................................................................................183
15.4 Importing/Exporting Configuration Files ....................................................................................184
15.5 Upgrading System.......................................................................................................................185
15.5.1 Upgrading by Local Backup Device..................................................................................185
15.5.2 Upgrading by FTP .............................................................................................................185
15.6 Restoring Default Settings...........................................................................................................186
Chapter 16 Others................................................................................................................................187
16.1 Configuring General Settings ......................................................................................................188
16.2 Configuring RS-232 Serial Port...................................................................................................189
16.3 Configuring DST Settings ...........................................................................................................190
16.4 Configuring More Settings..........................................................................................................191
16.5 Managing User Accounts.............................................................................................................192
16.5.1 Adding a User....................................................................................................................192
16.5.2 Deleting a User ..................................................................................................................194
16.5.3 Editing a User ....................................................................................................................195
Chapter 17 Appendix...........................................................................................................................196
17.1 Specifications ..............................................................................................................................197
DS-7100HGHI-E1 .........................................................................................................................197
DS-7200HGHI-E1 .........................................................................................................................198
DS-7200HGHI-E2 .........................................................................................................................199
DS-7100HGHI-F1..........................................................................................................................200
DS-7200HGHI-F1..........................................................................................................................201
DS-7200HGHI-F2..........................................................................................................................202
DS-7100HQHI-F1/N......................................................................................................................203
DS-7200HQHI-F1/N......................................................................................................................204
DS-7200HQHI-F2/N......................................................................................................................205
DS-7100HGHI-F1/N......................................................................................................................206
DS-7200HGHI-F1/N......................................................................................................................207
DS-7200HUHI-F1/N......................................................................................................................208
DS-7200HUHI-F2/N......................................................................................................................209
DS-7300HQHI-F4/N......................................................................................................................210
DS-8100HQHI-F8/N......................................................................................................................211
17.2 Glossary.......................................................................................................................................212
17.3 Troubleshooting...........................................................................................................................213
17.4 Summary of Changes ..................................................................................................................216
17.5 List of Compatible Hikvision IP Cameras ...................................................................................217
17.6 List of Compatible Third-party IP Cameras.................................................................................218

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Chapter 1 Introduction

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1.1 Front Panel
Front Panel 1:
Figure 1. 1 Front Panel of DS-7100
Please refer to Table 1.1 for the description of the front panel of DS-7100 series DVR.
Table 1. 1 Description of Front Panel
No.
Icon
Description
1
Turns red when DVR is powered up.
2
Turns red when data is being read from or written to HDD.
3
Flickers blue when network connection is functioning properly.
Front Panel 2:
Figure 1. 2 Front Panel of DS-7200HQHI and DS-7200HGHI
Please refer to Table 1.2 for the description of the front panel of DS-7200HQHI and DS-7200HGHI series DVR.
Table 1. 2 Description of Front Panel
No.
Name
Function Description
1
POWER
Turns yellow when the power switch on the rear panel is turned on.
STATUS
Flickers red when data is being read from or written to HDD.
Tx/Rx
Flickers yellow when network connection is functioning properly.
2
IR Receiver
Receiver for IR remote
3
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).

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Front Panel 3:
Figure 1. 3 Front Panel of DS-7200HUHI-F/N
Table 1. 3 Description of Front Panel
No.
Name
Function Description
1
POWER
Turns yellow when the device s running.
STATUS
Flickers red when data is being read from or written to HDD, and
turns yellow when the SHIFT function is realized.
Tx/Rx
Flickers yellow when network connection is functioning properly.
2
Composite
Keys
SHIFT
Switches between the numeric or letter input and functions of the
composite keys.
1/MENU
Enters numeral “1”;
Accesses the main menu interface.
2/ABC/F1
Enters numeral “2”;
Enters letters “ABC”;
Uses the F1 button to select all items in a list field;
Turns on/off PTZ light in PTZ Control mode, and use it to zoom
out the image;
Switches between main and spot video output in live view or
playback mode.
3/DEF/F2
Enters numeral “3”;
Enters letters “DEF”;
Uses the F2 button to change the tab pages;
Zooms in the image in PTZ control mode.
4/GHI/ESC
Enters numeral “4”;
Enters letters “GHI”;
Exits and back to the previous menu.
5/JKL/EDIT
Enters numeral “5”;
Enters letters “JKL”;
Deletes characters before cursor;
Checks the checkbox and select the ON/OFF switch;
Starts/stops record clipping in playback.
6/MNO/PLAY
Enters numeral “6”;
Enters letters “MNO”;
Accesses to playback interface in Playback mode.
7/PQRS/REC
Enters numeral “7”;
Enters letters “PQRS”;
Accesses to manual record interface;
Manually enables/disables record.
8/TUV/PTZ
Enters numeral “8”;
Enters letters “TUV”;
Accesses PTZ control interface.
9/WXYZ/PREV
Enters numeral “9”;

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No.
Name
Function Description
Enters letters “WXYZ”;
Multi-channel display in live view.
0/A
Enters numeral “0”;
Shifts the input methods in the editing text field. (Upper and
lowercase, alphabet, symbols or numeric input).
3
DIRECTION
Navigates between different fields and items in menus.
Uses the Up and Down buttons to speed up and slow down the
playing of video files in Playback mode.
The Left and Right button will select the next and previous
record files.
Cycles through channels in Live View mode.
Controls the movement of the PTZ camera in PTZ control mode.
ENTER
Confirms selection in any of the menu modes.
Checks the checkbox.
Plays or pauses the playing of video files in Playback mode.
Advances the video by a single frame in single-frame Playback
mode.
Stops/starts auto switch in Auto-switch mode.
4
USB Interface
Universal Serial Bus (USB) ports for additional devices such as
USB mouse and USB Hard Disk Drive (HDD).
5
IR Receiver
Receiver for IR remote control.
Front Panel 4:
Figure 1. 4 Front Panel of DS-7300HQHI-F/N
Table 1. 4 Description of Front Panel
No.
Name
Function Description
1
POWER
Turns green when DVR is powered up.
READY
Turns green, indicating that the DVR is functioning properly.
STATUS
Turns blue when device is controlled by an IR remote.
Turns red when controlled by a keyboard and purple when IR remote
and keyboard is used at the same time.
ALARM
Turns red when a sensor alarm is detected.
HDD
Flickers in red when data is being read from or written to HDD.
Tx/Rx
Flickers in green when network connection is functioning properly.
2
DVD-R/W
Slot for DVD-R/W.
3
Composite
Keys
SHIFT
Switches between the numeric or letter input and functions of the
composite keys. (Input letter or numbers when the light is out; Realize
functions when the light is red.)

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No.
Name
Function Description
1/MENU
Enters numeral “1”;
Accesses the main menu interface.
2/ABC/F1
Enters numeral “2”;
Enters letters “ABC”;
The F1 button when used in a list field will select all items in the list;
Turns on/off PTZ light in PTZ Control mode, and use it to zoom out the
image;
Switches between main and spot video output in live view or playback
mode.
3/DEF/F2
Enters numeral “3”;
Enters letters “DEF”;
Uses the F2 button is used to change the tab pages;
Zooms in the image in PTZ control mode.
4/GHI/ESC
Enters numeral “4”;
Enters letters “GHI”;
Exits and back to the previous menu.
5/JKL/EDIT
Enters numeral “5”;
Enters letters “JKL”;
Deletes characters before cursor;
Check the checkbox and select the ON/OFF switch;
Starts/stops record clipping in playback.
6/MNO/PLAY
Enters numeral “6”;
Enters letters “MNO”;
Accesses to playback interface in Playback mode.
7/PQRS/REC
Enters numeral “7”;
Enters letters “PQRS”;
Accesses to manual record interface;
Manually enables/disables record.
8/TUV/PTZ
Enters numeral “8”;
Enters letters “TUV”;
Accesses PTZ control interface.
9/WXYZ/PREV
Enters numeral “9”;
Enters letters “WXYZ”;
Multi-channel display in live view.
0/A
Enters numeral “0”;
Shifts the input methods in the editing text field. (Upper and lowercase,
alphabet, symbols or numeric input).
4
DIRECTION
Navigates between different fields and items in menus.
Uses the Up and Down buttons to speed up and slow down the playing
of video files in Playback mode.
The Left and Right button will select the next and previous record files.
Cycles through channels in Live View mode.
Controls the movement of the PTZ camera in PTZ control mode.
ENTER
Confirms selection in any of the menu modes.
Checks the checkbox.

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No.
Name
Function Description
Plays or pauses the playing of video files in Playback mode.
Advances the video by a single frame in single-frame Playback mode.
Stops/starts auto switch in Auto-switch mode.
5
POWER
Power on/off switch.
6
JOG SHUTTLE Control
Moves the active selection up and down in a menu.
Cycles through different channels in live view mode.
Jumps 30s forward/backward in video files in the playback mode.
Controls the movement of the PTZ camera in PTZ control mode.
Moves the active selection up and down in a menu.
7
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
8
IR Receiver
Receiver for IR remote control.
Front Panel 4:
Figure 1. 5 Front Panel of DS-8100HQHI-F/N
Table 1. 5 Description of Front Panel
No.
Name
Function Description
1
Status
Indicators
ALARM
Turns red when a sensor alarm is detected.
READY
Turns green, indicating that the DVR is functioning properly.
STATUS
Turns blue when device is controlled by an IR remote.
Turns red when controlled by a keyboard and purple when IR remote
and keyboard is used at the same time.
HDD
Flickers in red when data is being read from or written to HDD.
Tx/Rx
Flickers in green when network connection is functioning properly.
GUARD
Turns blue when the device is in armed status; at this time, an alarm
is enabled when an event is detected.
Turns off when the device is unarmed. The arm/disarm status can be
changed by pressing and holding on the ESC button for more than 3
seconds in live view mode.
2
Alphanumeric Buttons
Switches to the corresponding channel in live view or PTZ control
mode.
Inputs numbers and characters in edit mode.
Switches between different channels in playback mode.
Turns blue when the corresponding channel is recording; turns red
when the channel is in network transmission status; turns pink when
the channel is recording and transmitting.

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No.
Name
Function Description
3
Control
Buttons
DIRECTION
Navigates between different fields and items in menus.
Uses the Up and Down buttons to speed up and slow down the
playing of video files in Playback mode.
The Left and Right button will select the next and previous record
files.
Cycles through channels in Live View mode.
Controls the movement of the PTZ camera in PTZ control mode.
ENTER
Confirms selection in any of the menu modes.
Checks the checkbox.
Plays or pauses the playing of video files in Playback mode.
Advances the video by a single frame in single-frame Playback
mode.
Stops/starts auto switch in Auto-switch mode.
4
JOG SHUTTLE Control
Moves the active selection up and down in a menu.
Cycles through different channels in live view mode.
Jumps 30s forward/backward in video files in the playback mode.
Controls the movement of the PTZ camera in PTZ control mode.
5
POWER
Power on/off switch.
6
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
7
Composite
Keys
ESC
Returns to the previous menu.
Presses for arming/disarming the device in live view mode.
REC/SHOT
Enters the Manual Record settings menu.
Presses this button followed by a numeric button to call a PTZ preset
in PTZ control settings.
Turns audio on/off in the playback mode.
PLAY/AUTO
Enters the playback mode.
Automatically scans in the PTZ control menu.
ZOOM+
Zooms in the PTZ camera in the PTZ control setting.
A/FOCUS+
Adjusts focus in the PTZ Control menu.
Switches between input methods (upper and lower case alphabet,
symbols and numeric input).
EDIT/IRIS+
Edits text fields. When editing text fields, it also deletes the character
in front of the cursor.
Checks the checkbox in the checkbox fields.
Adjusts the iris of the camera in PTZ control mode.
Generates video clips for backup in playback mode.
Enters/exits the folder of USB device and eSATA HDD.
MAIN/SPOT/Z
OOM-
Switches between main and spot output.
Zooms out the image in PTZ control mode.
F1/ LIGHT
Selects all items on the list when used in a list field.
Turns on/off PTZ light (if applicable) in PTZ control mode.
Switches between play and reverse play in playback mode.
F2/ AUX
Cycles through tab pages.
Switches between channels in synchronous playback mode.
MENU/WIPER
Returns to the Main menu (after successful login).

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No.
Name
Function Description
Presses and holds the button for five seconds to turn off audible key
beep.
Starts wiper (if applicable) in PTZ control mode.
Shows/hides the control interface in playback mode.
PREV/FOCUS-
Switches between single screen and multi-screen mode.
Adjusts the focus in conjunction with the A/FOCUS+ button in PTZ
control mode.
PTZ/IRIS-
Enters the PTZ Control mode.
Adjusts the iris of the PTZ camera in PTZ control mode.
8
IR Receiver
Receiver for IR remote control.
9
DVD-R/W
Slot for DVD-R/W.