HIK VISION DS-2CD2443G0-I User manual

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Network Cube Camera
Quick Start Guide

Network Cube Camera·Quick Start Guide
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Quick Start Guide
© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights
reserved.
About this Manual
The Manual includes instructions for using and managing the
Product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without
notice, due to firmware updates or other reasons. Please find the
latest version of this Manual at the Hikvision website
(http://www.hikvision.com/).
Please use this Manual with the guidance and assistance of
professionals trained in supporting the Product.
Trademarks
and other Hikvision's trademarks and logos are
the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of
their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS
MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL
FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.
THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO
EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL,

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CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF
SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON
BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR
INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE
OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL
APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR
ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A
MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD
PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY,
INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR
ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR
PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE
DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL
WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY

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NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN
SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.

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This equipment should be installed and operated with a minimum
distance 20cm between the radiator and your body.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU, RE Directive 2014/53/EU.
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or

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mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information
see:www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards
requirements.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radioexempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful
communication.

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Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This equipment should be installed and operated with a minimum
distance 20cm between the radiator and your body.
Cet équipement doit être installé et utilisé à une distance minimale
de 20 cm entre le radiateur et votre corps.
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.

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Warnings
●For device with this sticker, this device is intended for
installation in a restricted access location, access
can only be gained by service persons or by users
who have been instructed about the reasons for
the restrictions applied to the location and about any
precautions that shall be taken.
●Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or end-user.
●In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
●The power source should meet limited power source or PS2
requirements according to IEC 60950-1 or IEC 62368-1 standard.
Please refer to technical specifications for detailed information.
●Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
Warnings Follow these
safeguards to prevent serious
injury or death.
Cautions Follow these
precautions to prevent potential
injury or material damage.

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●Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device shall be firmly fixed.
●If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact
the service center.
Cautions
●CAUTION: Hot parts! Burned fingers when handling the parts.
Wait one-half hour after switching off before
handling parts. This sticker is to indicate that the
marked item can be hot and should not be
touched without taking care. For device with this sticker, this
device is intended for installation in a restricted access location,
access can only be gained by service persons or by users who
have been instructed about the reasons for the restrictions
applied to the location and about any precautions that shall be
taken.
●Make sure the power supply voltage is correct before using the
camera.
●Do not drop the camera or subject it to physical shock.
●Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended period,
please replace the lens cap to protect the sensor from dirt.

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●Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the same
time.
●The sensor may be burned out by a laser beam, so when any
laser equipment is in using, make sure that the surface of
sensor will not be exposed to the laser beam.
●Do not place the camera in extremely hot, cold (the operating
temperature shall be -10°C to +40°C (14°F to 104°F)), dusty or
damp locations, and do not expose it to high electromagnetic
radiation.
●To avoid heat accumulation, good ventilation is required for
operating environment.
●Keep the camera away from liquid while in use.
●While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
●Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating environment
and using history, so regular checking is recommended for all
the users. Please contact with your dealer for more details.
●This equipment is not suitable for use in locations where
children are likely to be present.
●CAUTION: Risk of explosion if the battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions

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ATTENTION: IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST
REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE
AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX
INSTRUCTIONS
●Improper replacement of the battery with an incorrect type
may defeat a safeguard (for example, in the case of some
lithium battery types).
●Do not dispose of the battery into fire or a hot oven, or
mechanically crush or cut the battery, which may result in an
explosion.
●Do not leave the battery in an extremely high temperature
surrounding environment, which may result in an explosion or
the leakage of flammable liquid or gas.
●Do not subject the battery to extremely low air pressure, which
may result in an explosion or the leakage of flammable liquid or
gas.
●If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or
maintenance.)

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Table of Contents
1 Appearance Description ............................................................... 12
1.1 Type I, II......................................................................... 12
1.2 Type III .......................................................................... 15
2 Notice ........................................................................................... 19
3 Installation.................................................................................... 21
3.1 Memory Card Installation.............................................. 21
3.1.1 Type I, II.............................................................. 22
3.1.2 Type III................................................................ 22
3.2 Type I, II Camera Mounting ........................................... 23
3.2.1 Stand Mounting.................................................. 23
3.2.2 Ceiling Mounting ................................................ 24
3.3 Type III Camera Mounting ............................................. 27
4 Setting the Network Camera over the LAN .................................. 30
Wiring ........................................................................... 30
Activating the Camera................................................... 31
Activation via Web Browser................................ 31
Activation via SADP Software ............................. 32
Modifying the IP Address .............................................. 34
5 Accessing via Web Browser .......................................................... 37
6 Operating via Hik-Connect App .................................................... 39
6.1 Enable Hik-Connect Service on Camera......................... 39
Enable Hik-Connect Service via SADP Software .. 39
Enable Hik-Connect Service via Web Browser .... 40
6.2 Hik-Connect Setup ........................................................ 42
6.3 Adding Camera to Hik-Connect ..................................... 42
6.4 Initializing the Memory Card ......................................... 44

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1Appearance Description
There are three types of appearances. Please refer to the figure
below. And one appearance will be taken as an example in the
chapter below.
1.1 Type I, II
Type I Appearance
Type II Appearance

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2
1
3
4
6
5
7
8
14
15
9
10
12
13
11
Overview

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Description
No.
Description
1
Lens
2
Microphone
3
IR LED
4
Indicator
Alarm: Solid red when the camera is
armed; Solid blue when the camera is
unarmed
Status: Solid blue when the camera is
added to the Hik-Connect
Link: Flashing amber when network is
connected; Unlit when network is
disconnected
5
PIR(Passive Infrared) sensor
6
Light Sensing
7
Memory Card Slot
8
3-axis Bracket
9
10M/100M self-adaptive Ethernet interface & PoE
10
WPS* (Wi-Fi Protected Setup)/Reset Button
11
I: Alarm Input Interface
12
G: Grounding

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No.
Description
13
O: Alarm Output Interface
14
Power supply interface (12 VDC)
15
Speaker
1.2 Type III
Type III Appearance

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1
2
3
45
6
7
8
9
10
Type III Overview
Description
No.
Description
1
Memory Card Slot
2
RESET/WPS*

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No.
Description
3
1 RJ45 10M/100M self-adaptive Ethernet port & PoE
4
Power Interface (12 VDC)
5
Speaker
6
Microphone
7
Lens
8
Indicator
●Solid red: the camera is starting
●Slow flashing red: the network
connection failed
●Quick flashing red: the memory card
error or other malfunctions
●Flashing blue: the camera is
connected to the network successfully
●Quick flashing blue/Flashing red and
blue alternately: the camera starts
successfully and waits Wi-Fi
configuration
9
PIR(Passive Infrared) sensor
10
IR LED
Note:
The indicator varies according to different device models.

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Press RESET about 10 s when the camera is power on or
rebooting to restore the default settings, including the user
name, password, IP address, port No., etc.
Only certain models support WPS function.
A wireless router with the WPS function is required to enable
the WPS function of the camera. Refer the steps below.
Steps:
Press the WPS button on the router.
Press the WPS button (about 2 s) on the camera within 120 s
you enable the WPS of the router to join in the wireless
network.
Note:
The WPS button works as a reset button only when you
press it when the camera is powering on.
Press the WPS button on the camera, and then press the
WPS button on the router will work as well, and the expire
time of WPS connection on the camera is 120 s.
The link indicator blinks if the wireless connection
succeeded.

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2Notice
Do not install the camera
in the extreme whether
condition.
Do not touch the lens with
your finger.
Do not install the camera
towards the strong light or
in the unstable lightening
condition.
Do not subject the camera
to vibration, shock or
heavy pressure.