HIK VISION UD04285B User manual

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Network Bullet Camera
Quick Start Guide
UD04285B
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Network Bullet Camera·Quick Start Guide
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Quick Start Guide
COPYRIGHT © 2017 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures,
graphs are the properties of Hangzhou Hikvision Digital Technology
Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).
This user manual (hereinafter referred to be “the Manual”) cannot
be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of
Hikvision. Unless otherwise stipulated, Hikvision does not make any
warranties, guarantees or representations, express or implied,
regarding to the Manual.
About this Manual
This Manual is applicable to 4Axx Network Camera.
The Manual includes instructions for using and managing the
product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without
notice, due to firmware updates or other reasons. Please find the
latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the
properties of Hikvision in various jurisdictions. Other trademarks and
logos mentioned below are the properties of their respective
owners.

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Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE
LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF
DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF
THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL
NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL
RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS
PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT
THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

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IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to
comply with the limits for a digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own
expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU.

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2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information
see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards
requirements.
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.

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Warnings
●Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or end-user.
●In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
●Input voltage should meet both the SELV (Safety Extra Low
Voltage) and the Limited Power Source with 24 VAC or 12 VDC
according to the IEC60950-1 standard. Please refer to technical
specifications for detailed information.
●Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
●Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device shall be firmly fixed.
Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.

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●If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact
the service center.
Cautions
●Make sure the power supply voltage is correct before using the
camera.
●Do not drop the camera or subject it to physical shock.
●Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended period,
please replace the lens cap to protect the sensor from dirt.
●Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the same
time.
●The sensor may be burned out by a laser beam, so when any
laser equipment is in using, make sure that the surface of
sensor will not be exposed to the laser beam.
●Do not place the camera in extremely hot, cold (the operating
temperature shall be-30°C ~+60°C , or -40°C ~ +60°C if the
camera model has an “H” in its suffix), dusty or damp locations,
and do not expose it to high electromagnetic radiation.
●To avoid heat accumulation, good ventilation is required for
operating environment.
●Keep the camera away from liquid while in use.

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●While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.
●Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating environment
and using history, so regular checking is recommended for all
the users. Please contact with your dealer for more details.
●Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent type
only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.
●If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or
maintenance.)
0504051070109

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Table of Contents
1 Appearance Description ................................................................. 9
1.1 Overview......................................................................... 9
1.2 Micro SD Card Installation ............................................. 10
2 Installation.................................................................................... 12
Ceiling Mounting........................................................... 132.1
Wall Mounting with a Junction Box ............................... 172.2
Wall Mounting with a Gang Box .................................... 182.3
3 Setting the Network Camera over the LAN .................................. 19
Wiring ........................................................................... 193.1
Activating the Camera ................................................... 203.2
Activation via Web Browser................................ 203.2.1
Activation via SADP Software ............................. 213.2.2
Modifying the IP Address .............................................. 233.3
4 Accessing via Web Browser .......................................................... 26
5 Operating via Hik-Connect App .................................................... 28
5.1 Enable Hik-Connect Service on Camera......................... 28
Enable Hik-Connect Service via SADP Software .. 285.1.1
Enable Hik-Connect Service via Web Browser .... 295.1.2
5.2 Hik-Connect Setup ........................................................ 31
5.3 Adding Camera to Hik-Connect ..................................... 31
5.4 Initializing the Memory Card ......................................... 33

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1Appearance Description
1.1 Overview
The overview of the network bullet camera is shown below.
8
1
DC12V
ALARM
IN G1A1B
V
IEO
D
2
345
6
10
9
7
11
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OverviewFigure 1-1
DescriptionTable 1-1
No.
Description
1
Photoresistor
2
Lens
3
Sun Shield
4
3-axis Bracket
5
Network Cable Interface

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No.
Description
6
Power Cable Interface
7
Alarm Cable Interface
8
Video Cable Interface
9
Audio Out
10
Audio In
11
Reset Button
12
Micro SD Card Slot
13
Serial Port
The standard power supply is 12V DC or 24V AC, please make sure
your power supply matches with your camera.
Press RESET about 10s when the camera is powering on or
rebooting to restore the default settings, including the user name,
password, IP address, port No., etc.
1.2 Micro SD Card Installation
This series of camera supports micro SD card installation. Please
follow the steps below to install the micro SD card.
1. Loosen the two lock screws at the bottom of the bullet camera,
and then remove the slot cover.

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Slot
Cover
Figure 1-2 Remove Card Cover
2. Insert the SD card into the SD card slot.
Micro
SD Card
Figure 1-3 Insert the Card
3. (Optional) Push the inserted micro SD card inside to remove the
micro SD card.
Re-install the card cover and fasten the two screws to complete the
installation.

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2Installation
Before you start:
●Make sure the device in the package is in good condition and all
the assembly parts are included.
●The standard power supply is 12V DC or 24V AC, please make
sure your power supply matches with your camera.
●Make sure all the related equipment is power-off during the
installation.
●Check the specification of the products for the installation
environment.
●Make sure that the wall is strong enough to withstand four
times the weight of the camera and the bracket.
For the camera that supports IR, you are required to pay attention to
the following precautions to prevent IR reflection:
●Dust or grease on the dome cover will cause IR reflection.
Please do not remove the dome cover film until the installation
is finished. If there is dust or grease on the dome cover, clean
the dome cover with clean soft cloth and isopropyl alcohol.
●Make sure that there is no reflective surface too close to the
camera lens. The IR light from the camera may reflect back into
the lens causing reflection.
●The foam ring around the lens must be seated flush against the
inner surface of the bubble to isolate the lens from the IR LEDS.
Fasten the dome cover to camera body so that the foam ring
and the dome cover are attached seamlessly.

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Ceiling Mounting2.1
Steps:
1. Drill the screw holes and the cable hole in the ceiling according to
the supplied drill template.
Ceiling Mounting
1
1:Screw Hole for
Bracket
2:Screw Hole for
Mounting Base
1
1
1
2 2
2
2
Drill TemplateFigure 2-1
2. Fix the camera to the wall with the supplied screws.

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Please insert the expansion screws first if the camera is mounted
to the cement ceiling. And you can use the self-tapping screws
directly if camera is mounted to the wooden ceiling.
Install the CameraFigure 2-2
3. Adjust the surveillance angle.
1). Loosen No.1 lock screw to adjust the tilt angle [0 °~100°].
2). Loosen No.2 lock screw to adjust the pan angle [0°~360°].
3). Loosen No.3 lock screw to rotate the camera [0°~360°].
4). Tighten the lock screws.
A wrench is supplied to loosen and tighten the screws.

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0°
~100°
0°
~360°
0°
~360°
1
2
3
Adjust the Surveillance AngleFigure 2-3
Supplied WrenchFigure 2-4
4. (Optional) Install the water-proof jacket for network interface.
It is recommended to adopt the water-proof jacket (supplied) for
the network interface when the camera is installed outdoor.
1). If the network cable has been settled down, cut off the plug of
the network cable first.
2). Route the network cable through the following components in
sequence: fix nut, water-proof ring, and the main body of the
water-proof jacket, as shown in the figure.

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3). Insert the water-proof ring into the main body of the
water-proof jacket, to increase the sealing ability of the
components.
4). Wire the plug and network cables up.
5). Fix the O-ring to the network interface of the camera, and
then connect the network cables.
6). Wrap the network interface with the main body of the
water-proof jacket, and then rotate the fix nut clockwise to
assemble it to the main body of the water-proof jacket.
Network Interface O-ring Plug Water-proof Jacket Water-proof Ring Fix Nut Network Cable
Install the Water-proof JacketFigure 2-5

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Wall Mounting with a Junction Box2.2
Steps:
1. Drill the screw hole and cable hole according to the supplied drill
template (shown as Figure 2-1).
2. Align the screw holes of the junction box to the drill template, and
fix the junction box to the wall with screws.
3. Route the cables.
4. Fix the camera to the junction box with screws.
5. Adjust the surveillance angle according to step 3 in Chapter 2.1.
6. Install the water-proof jacket according to step 4 in Chapter 2.1.
Drill Template
Installation with a Junction BoxFigure 2-6

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Wall Mounting with a Gang Box2.3
An adapter plate should be purchased separately if you mount the
camera to a gang box.
Steps:
1. Install the adapter plate to the gang box.
2. Route the cables.
3. Fix the camera to the adapter plate with screws.
4. Adjust the surveillance angle according to step 3 in Chapter 2.1.
5. Install the water-proof jacket according to step 4 in Chapter 2.1.
Adapter Plate
Figure 2-7 Installation with a Gang Box

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3Setting the Network Camera over the
LAN
Note:
You shall acknowledge that the use of the product with Internet
access might be under network security risks. For avoidance of any
network attacks and information leakage, please strengthen your
own protection.
If the product does not work properly, contact your dealer or the
nearest service center for help.
Wiring3.1
Connect the camera to network according to the following figures.
半球
Network Cable
or
Network Camera
Computer
Connecting DirectlyFigure 3-1
网络交换机
半球
Network Cable
Network Cable
or
or
Network Camera Computer
Connecting via a Switch or a RouterFigure 3-2