
C21UE101-2001
1
Warranty Terms and Conditions
The period of warranty shall commence at the received date of HIWIN product
(hereafter called “product”) and shall cover a period of 12 months. The warranty
does not cover any of the damage and failure resulting from:
1. The damage caused by using with the production line or the
peripheral equipment not constructed by HIWIN.
2. Operating method, environment and storage specifications not
specifically recommended in the product manual.
3. The damage caused by changing installation place, changing working
environment, or improper transfer after being installed by the
professional installer.
4. Product or peripheral equipment damaged due to collision or accident
caused by improper operation or installation by the unauthorized
staff.
5. Installing non-genuine HIWIN products.
The following conditions are not covered by the warranty:
1. Product serial number or date of manufacture (month and year)
cannot be verified.
2. Using non-genuine HIWIN products.
3. Adding or removing any components into/out the product without
authorized.
4. Any modification of the wiring and the cable of the product.
5. Any modification of the appearance of the product; removal of the
components inside the product. e.g., remove the outer cover, product
drilling or cutting.
6. Damage caused by any natural disaster. i.e., fire, earthquake, tsunami,
lightning, windstorms and floods, tornado, typhoon, hurricane etc.
HIWIN does not provide any warranty or compensation to all the damage caused
by above-mentioned circumstances unless the user can prove that the product is
defective.
For more information towards warranty terms and conditions, please contact
the technical stuff or the dealer who you purchased with.