Home Decorators Collection FALLSTON 1006152671 User manual

USE AND CARE GUIDE
FALLSTON ELECTRIC FIREPLACE WALL MANTEL
We appreciate the trust and condence you have placed in Home Decorators through the purchase of this electric replace. We strive to
continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home
improvement needs. Thank you for choosing Home Decorators!
THANK YOU
QUESTIONS, PROBLEMS, MISSING PARTS? BEFORE RETURNING TO THE STORE,
CALL HOME DECORATORS COLLECTION CUSTOMER SERVICE
MONDAY - FRIDAY 8 A.M. - 7 P.M. EST, AND SATURDAY 9 A.M. - 6 P.M. EST.
1-800-986-3460
HOMEDEPOT.COM/HOMEDECORATORS
1006152671/316142857/23WM30509-PT01

2
MAXIMUM LOAD 15 lb. (6.8 kg)
CAUTION: This unit is intended for use only with the products and maximum weights indicated. Use with other products or products heavier
than the maximum weights indicated may result in instability causing possible injury.
NOTE: Flat Panel TVs with base support should be placed squarely in the center of the stand with no overhang on any side.
Maximum Load Warning...........................................2
Safety Information.....................................................3
Warranty ..................................................................... 5
Pre-Assembly............................................................. 6
Hardware Included ................................................... 6
Product Specications....................................................... 6
Tools Required ................................................................... 6
Package Contents.............................................................. 7
Assembly....................................................................8
Operation .................................................................14
FCC/IC Information......................................................... 17
Care & Cleaning.......................................................17
Troubleshooting....................................................... 18
Replacement Parts.................................................. 20
Maximum Load Warning
Table of Contents

3
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Please read and understand this entire manual before
attempting
to assemble, operate or install the product. If you
have any question regarding the product, please call customer
service at 1-800-986-3460, Monday-Friday 8 A.M. - 7 P.M.
EST, and Saturday 9 A.M. - 6 P.M. EST.
When using electrical appliances, basic precautions should
always be followed to reduce the risk of re, electrical shock,
and injury to persons including the following:
1. Read all instructions before using this appliance.
2. If possible, always unplug this appliance when not in use.
3. Only a qualied service person should repair this product.
4. Do not use outdoors.
5.
Do not cover the cord under the carpeting. Do not cover
with throw rugs, runners or the like. Arrange the cord away
from trafc areas and where it will not be tripped over.
6. To disconnect this appliance, turn the controls to the off
position, and then remove the plug from the outlet.
7. Connect to properly grounded outlets only.
8.
This appliance, when installed, must be electrically
grounded in accordance with local codes or, in the
absence of local codes, with the current CSA C22.1
Canadian Electrical Code. For U.S.A. installations, follow
local codes and the National Electrical Code, ANSI/NFPA
NO.70.
9. This appliance has hot and arcing or sparking parts inside.
Do not use it in areas where gasoline, paint or ammable
liquids are used or stored. This replace should not be
used as a drying rack for clothing. Do not hang Christmas
stockings or other decorations on or near this product.
10. There is a thermostat limiter inside the heater. When inner
temperature overheating or abnormal heating occurs, the
thermostat protective device will cut off the power supply
to avoid damage to the replace or risk of re.
Safety Information
DANGER:
High temperatures may be generated under
certain abnormal conditions. Do not partially or fully cover
or obstruct the front of this heater.
WARNING: If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING: Under no circumstances should this fireplace be
modified. Parts that must be removed for servicing must be re-
placed prior to operating this replace again.
WARNING: In order to avoid overheating, do not cover the
heater.
WARNING:
Use extreme caution when operating heater
near children and the disabled.
WARNING:
Do not insert or allow foreign objects to enter
any ventilation or exhaust opening as this may cause an electric
shock or re, or damage the appliance.
WARNING: To prevent a possible re, do not block air intakes
or exhaust in any manner. Do not use on soft surfaces, like a bed,
where the opening may become blocked.
WARNING:
This appliance has hot and arcing or sparking parts
inside. Do not use it in areas where gasoline, paint or ammable
liquids are used or stored. This replace should not be used as a
drying rack for clothing. Do not hang Christmas stockings or other
decorations on or near this product.
WARNING:
Use this appliance only as described in the manual.
Any other use not recommended by the manufacturer may cause
re, electric shock or injury to persons.
WARNING: This heater is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never locate this
appliance where it may fall into a bathtub or other water container.
WARNING: This appliance is not a toy. Supervise children
playing near it.
WARNING:
This heater may include a visual alarm to warn
that parts of the heater are getting excessively hot. If the alarm
illuminates, immediately turn the heater off and inspect for any
objects on or adjacent to the heater that may have blocked the
airow or otherwise caused high temperatures to have occurred.
DO NOT OPERATE THE HEATER WITH THE ALARM ILLUMINATING.
CAUTION:
Never leave the heater operating unattended.
Extreme caution is necessary if unsupervised children or invalids
are nearby.
CAUTION:
Before assembly, carefully use scissors or a utility
knife to cut and unwrap all parts. Make sure you do not discard
the hardware.

4
NOTE:
To avoid injury from unexpected starting or electrical
shock, do not plug the power cord into a source of power during
unpacking and assembly. The cord must remain unplugged
whenever you are adjusting/assembling the replace.
If any part is missing or damaged, do not attempt to use or plug
in the power cord until the missing or damaged part is correctly
replaced.
NOTE:
Use care in assembling your new fireplace. Take your
time and use the hardware provided and a quality Phillips head
screwdriver. Never overtighten bolts.
• Do not sit on any part of the mantel.
NOTE:
SAVE THESE
INSTRUCTIONS
Safety Information (continued)

5
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Warranty
1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for
a period of one year from date of purchase, subject to the following conditions and limitations.
1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the
product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify
this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through
an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal conditions of use and service, after said defect is conrmed
by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),
repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume
responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use, or inability to use the product, except as provided by law.
7. All other warranties – expressed or implied – with respect to the product, its components and accessories, or any
obligations/liabilities on the part of the manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with
respect to the sale of the product.
9. The warranties as outlined within this document do not apply to non-accessories used in conjunction with the
installation of this product.
10. This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
This warranty is void if:
a. The replace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
Warranty

6
HARDWARE INCLUDED
GG
CC DD
Part Description Part Number Quantity
AA Bolt 6.3 x 25 mm P23WM30509-AA 22
BB 19 mm Flat Washer PH-WSRBLK001 22
CC Screw 3 x 12 mm PH-SCRBLK007 2
DD Screw 3.5 x 15 mm PH-SCRBLK008 6
EE Metal Bracket P23WM30509-EE 2
FF Tipping Restraint Hardware PH-BKTWHT003 1
GG Threaded Insert (pre-installed) PH-THRZNC001 22
HH Floor Glide (pre-installed) PH-GLDBRW001 4
II Metal Plate (pre-installed) PH-PLTBRZ001 2
Phillips Screwdriver
NOTE:
Hardware not shown to actual size.
PLANNING ASSEMBLY
Before beginning assembly of product, make sure all parts are present. Compare parts with Hardware Included and Package Contents lists.
If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement
parts.
Estimated Assembly Time: 40 Minutes
TOOLS REQUIRED
Pre-Assembly
EE FF HH
II
AA BB
PRODUCT SPECIFICATIONS
VOLTAGE 120VAC, 60 Hz
AMPS 12.5 Amps
WATTS 1500 Watts
FAN 30 Watts

7
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Part Description Quantity
A Bottom Shelf 1
B Left Side Panel 1
C Right Side Panel 1
D Left Surround Panel 1
E Right Surround Panel 1
F Top Surround Panel 1
G Top Panel 1
H Left Decorative Surround Panel 1
I Right Decorative Surround Panel 1
J Top Decorative Surround Panel 1
KFireplace Insert 1
PACKAGE CONTENTS
NOTE: All panels are labeled left
and right as viewed from the front of
unit.
Pre-Assembly (continued)
K
B
C
A
J
D
F
H
I
G
E

8
1Attaching the surround panels to the side panels
2Attaching the base
Assembly
Locate the Left and Right Side Panels (B and C) and the
Left and Right Surround Panels (D and E).
Place the Left Surround Panel (D) one the inside edge of
the Left Side Panel (B) as shown in the diagram.
Aligning the pre-drilled holes in both panels, insert
Bolts (AA) through Flat Washers (BB) and into the pre-
drilled holes. Tighten the Bolt (AA) through both the Left
Surround Panel (D) and the Left Side Panel (B) using a
Phillips Screwdriver.
Repeat steps with the Right Side Panel (C) and the
Right Surround Panel (E).
Locate the Bottom Shelf (A) and place on
a at surface.
Place the Right Side Panel (C) on top of
the Bottom Shelf (A) while aligning the
pre-installed screws with the screw
holes.
After inserting the screws into the holes,
tighten the fasteners on the Bottom Shelf
(A) as shown using a Phillips Screwdriver.
Repeat steps with the Left Side Panel (B)
to attach.
B
B
C
C
E
A
D
AA
BB

9
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Assembly (continued)
3
4
Assembling the replace surround
Securing the top surround panel
Locate the Top Surround Panel (F).
Insert the pre-installed wooden dowels on the left
and right surround panels into the bottom edge of
the Top Surround Panel (F) as shown.
Once the Top Surround Panel (F) is in place, rotate
the pre-attached metal brackets to span the joint of
the top surround rail and each side surround rail.
Secure each bracket with a Screw (CC).
Insert Bolts (AA) through the Flat Washers (BB) and into
the pre-drilled holes. Tighten the Bolt (AA) through both
the Top Surround Panel (F) and each side panel using a
Phillips Screwdriver.
F
CC
F
BB
AA

10
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
5Attaching the top panel
6Attaching the decorative side panels
Assembly (continued)
H
I
G
Place the Top Panel (G) on top of the main assembly while
aligning the pre-installed screws with the screw holes.
After inserting the screws into the holes, tighten the
fasteners from underneath the Top Panel (G) using a
Phillips Screwdriver.
Locate the Left and Right Decorative
Surround Panels (H and I).
The Decorative Surround Panels are
reversible. Choose which design you desire
and place that pattern facing out toward
the front of the unit, making sure that both
panels match.
Align the pre-installed screws on the Left and
Right Decorative Surround Panels (H and I)
with the screw holes in the bottom panel.
After inserting the screws into the holes,
tighten the fasteners on the bottom panel
using a Phillips Screwdriver.

11
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Assembly (continued)
Locate the Top Decorative Surround Panel (J).
Align the pre-installed dowels between the Top
Decorative Surround Panel (J) and Decorative Surround
Panels (H and I). Be sure that the design of your choice
is facing out toward the front of the unit, matching the
side panels installed in step 6.
Insert Bolts (AA) through Flat Washers (BB) and into the
pre-drilled holes. Tighten the Bolts (AA) through both
the Top Decorative Surround Panel (J) and side panel
supports in front using a Phillips Screwdriver.
Insert Bolts (AA) through Flat Washers (BB) and into
the pre-drilled holes on the Left and Right Decorative
Surround Panels (H and I). Tighten the Bolts (AA)
through both the decorative surround panels and side
panel supports in front using a Phillips Screwdriver.
7
8
Attaching the decorative top panel
Securing the decorative side panels
J
I
I
H
H
BB
BB
AA
AA

12
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Assembly (continued)
Lift the Fireplace Insert (K) carefully into the back of the
unit and center in the replace insert opening.
Do not drag the Fireplace Insert (K) across the base as it
may scratch your unit.
Align the Metal Brackets (EE) behind the Fireplace Insert
(K) and over the edge of the bottom panel. Secure each
bracket with the Mounting Screws (DD) on both sides.
9Installing the replace insert
10 Securing the replace insert
K
K
DD
EE

13
11 Installing the tip restraint hardware
WARNING:
Installing the Tipping Restraint Hardware will
help prevent accidents or damage to the unit.
NOTE:
Installation of the Tipping Restraint Hardware (FF)
will provide a small space between the wall and the unit. This
will allow you to run power cords and connector cables to your
television or other devices placed on top of the Unit.
Assembly (continued)
When the Tipping Restraint Hardware (FF) is properly
installed, it can provide protection against unexpected
tipping of the unit due to small tremors, bumps or
climbing.
Each Tipping Restraint Hardware (FF) includes one Unit
Anchor, one Wall Anchor, one Anchor Tether, and four
Anchor Screws. Use these to complete the following steps
for a proper installation.
Locate a secure wall stud behind the unit closest to the
left side.
Align the Unit Anchor with a wall stud and attach to the
Unit with two Anchor Screws using a Philips Screwdriver.
The Anchor Screws must pass through the Top Panel (G)
for proper installation.
Align the Wall Anchor in the center of the wall stud, at
level with the Unit Anchor, and attach with two Anchor
Screws using a Philips Screwdriver.
On the Anchor Tether, detach the cable from the connector
and loop the loose cable through the eyelets on the Wall
Anchor and Unit Anchor. Reattach the loose cable to the
connector, but do not tighten.
Locate a secure wall stud behind the unit closest to the
right side, and repeat the steps above.
Tighten both Anchor Tethers by pulling the cable through
the connector.
Wall
FF
G

14
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Operation
Operation
3 4
Adjusting the heater
Press the Heater button to set the thermostat. The replace
contains two infrared quartz heating elements.
The thermostat setting range is 82°F - 62°F or 27°C - 17°C
or always ON.
The thermostat is adjustable by 2°F or 1°C increments.
NOTE: To change between °F and °C press and hold the
Heater button on the control panel for 3 seconds.
Push the Power button to supply power to all
functions of the replace and put the insert in a
standby mode.
Push the Power button again to turn off all functions.
1 2
Powering the replace
NOTE: Holding the Power button on the control panel for
10 seconds will disable the heater function.
NOTE: All previous settings are held in memory, so the
next time you power up the replace, the unit will turn on
with the same settings.
Adjusting the ame
There are 5 unique 3D ame colors that can be selected.
1: Spectrare®
2: Sapphire
3: Amethyst
4: Campre
5: Midnight Fire
AU: Auto Cycle will seamlessly cycle through the above
ame colors.
00: Off
Pressing the Timer button will cycle through the timer
settings; 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H,
8H, 9H and off.
Setting the timer
NOTE: The control panel can be accessed at the upper-right corner of the insert.

15
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Operation (continued)
Press the Fan button in succession to cycle through
the speed settings; 1 (lowest speed) 2 (middle speed)
3 (highest speed) and 0 (OFF).
Pressing this button will turn on or off the oscillation
feature. When on, the louvers will oscillate back and
forth to distribute the air ow to a wider area.
5 6
Adjust the fan speed Fan oscillation
NOTE: Please operate the remote control at a slow
measured pace. Press the remote control buttons with
an even motion and gentle pressure. Repeatedly pressing
buttons in rapid succession may cause the transmitter to
malfunction.
NOTE: Do not mix old and new batteries. Do not mix
alkaline, standard (carbonzinc), or rechargeable (nicad,
nimh, etc) batteries. Do not ingest batteries.
When the remote control stops operating or its range
seems reduced, it is time to replace the battery with
new ones.
On the back end of the remote, press and slide
the battery door open and remove the old battery.
Insert two AAA batteries, checking that the + and -
sides of the battery match inside the battery
compartment.
Replace the battery compartment door.
7Replacing the remote control battery
NOTE: Batteries should be removed if the product is
to be left unused for a long time.
The battery may contain hazardous substances that
could endanger the environment and human health.
This symbol marked on the battery and/or packaging
indicates that used batteries shall not be treated as
municipal waste. Instead, they should be left at the
appropriate collection point for recycling.
By correctly disposing used batteries, you prevent
potential negative consequences for the environment
and human health. Recycling used materials also
conserves natural resources.
For more information about collecting and recycling
used batteries, please contact your local municipality,
your waste disposal service or the point of sale where
you purchased this product.
8Disposing of used batteries

16
Operation (continued)
9Power cord information
This heater is for use on 120 volts. The cord has a plug
as shown in the figure.
Connect to properly grounded outlets only.
Do not use a two-prong adapter. Never use with an
extension cord or relocatable power tap (outlet/
power strip).
10 Patented Safer Plug®information
This product is equipped with a Safer Plug®, which is an advanced safety
device that helps detect electrical res caused from faulty outlets.
Overloading of outlets, adapters and surge protectors may cause
overheating, damage, and increased risk of res. The Safer Plug
continuously monitors the temperature in the plug and outlet and will turn
off the heater to prevent unsafe outlet overheating.
If the Safer Plug cuts the power due to unsafe conditions it will show an
“ Er ” message on the screen. If this occurs the Safer Plug has prevented
a potentially unsafe condition.
To reset the device if this occurs, rst allow the plug to cool down. Once
the plug has cooled down, unplug the device and wait 5 seconds, then
plug back in and continue to use normally.
If the Safer Plug continues to activate, your outlet may be faulty. Check
your heater cord and plug connections. Faulty wall outlet connections or
loose plugs can cause the outlet or plug to overheat. Be sure the plug ts
tight in the outlet. Heaters draw more current than small appliances.
Overheating of the outlet may occur even if it has not occurred with the
use of other appliances. During use check frequently to determine if your
plug outlet or faceplate is HOT! If so, discontinue use of the heater and
have a qualied electrician check and/or replace the faulty outlet(s).
SAFER PLUG

17
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Care and Cleaning
Dust your replace regularly with a soft non-lint-producing cloth or household dusting product.
Clean your replace with a gentle non-abrasive household cleaner. Dry your replace immediately with a soft cloth or towel.
The motors used on the fan and the ame generator assembly are pre-lubricated for extended bearing life and require no further
lubrication. However, we recommend periodic cleaning/vacuuming of the fan/heater.
Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or replace.
FCC/IC Information
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
WARNING:
Disconnect power before attempting any maintenance or cleaning to reduce the risk of re, electrical shock or personal injury.
WARNING:
Make sure the power is turned off before proceeding with repairs. Any electrical repairs or rewiring of this unit should be
carried out by a licensed electrician in accordance with national and local codes. If repairing or replacing any electrical component or wiring,
the original wire routing, color coding and securing locations must be followed. During any service of this appliance, the power to the unit
must be turned off. First turn the main power switch to the OFF position. Then remove the electrical plug from the wall outlet.
WARNING:
Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire,
electrical shock and injury to persons.
WARNING:
Do not use this replace if any part of it has been under water. Immediately call a qualied service technician to inspect the
replace and replace any part of the electrical system.
WARNING:
Changes or modications to this unit not expressly approved by the party responsible for compliance could
void user’s authority to operate the equipment.

18
PROBLEM ROOT CAUSE CORRECTIVE ACTION
Fireplace stopped heating before
reached desired temperature.
Fireplace has reached set temperature.
Temperature around replace might be a few
degrees higher than other area in the room.
Set the replace to a higher temperature or
always “on”.
Display shows " "The thermostat sensor is
broken or disconnected.
Unplug the replace, remove the back panel
of the replace and check that the
thermostat is plugged into the main circuit
board. If this does not solve the problem
contact customer service for a replacement
thermostat sensor.
Display shows " " The thermostat sensor short circuited. Contact customer service for a replacement
thermostat sensor.
Display shows " " Manual Reset overheat
protection has triggered.
Inspect the heater and check that the air
inlets and outlets are not blocked as this may
cause overheating. Unplug the heater for 30
minutes and allow it to cool down. Replug
and operate. Monitor the heater for signs of
overheating. If the problem persists,
discontinue use of the heater and contact
customer service.
Display shows " " Power cord overheating
protection has activated.
Check your heater cord and plug
connections. Faulty wall outlet connections
or loose plugs can cause the outlet or plug
to overheat. Be sure the plug ts tight in the
outlet. Heaters draw more current than small
appliances. Overheating of the outlet may
occur even if it has not occurred with the
use of other appliances. During use check
frequently to determine if your plug outlet or
faceplate is HOT! If so, discontinue use of the
heater and have a qualied electrician check
and/or replace the faulty outlet(s).
Heater does not blow warm air. The heater is in a cool down cycle.
Normal operation will continue to run for less
than one minute before shutting down. Times
will vary based on temperatures. During this
time cool air will blow.
There is no power and the logs do not
glow. There is no power to the unit.
Check that the unit is plugged into a
standard 120V outlet. Press the Power button
several times and make sure power is set to
the “ON”position.
The logs glow, but there is no ame
effect. The ame board is broken. Contact customer service for a replacement ame board.
Troubleshooting

19
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
PROBLEM ROOT CAUSE CORRECTIVE ACTION
Flame effect works but heater
function does not and the emberbed
ashes when the Heater button is
pressed.
The heater is disabled.
With the power on press and hold the Power
button on the control panel for 10 seconds.
Once re-enabled the emberbed lights will
ash multiple times.
The remote control is not working.
There are no batteries. Change the remote batteries.
The signal is poor.
Operate remote transmitter at a slow
measured pace.
Press the remote control buttons with an
even motion and gentle pressure. Repeat-
edly pressing buttons in rapid succession
may cause the transmitter to malfunction.
The remote is too far from the heater.
Operate the remote at a distance less than
20 ft. from the front of the appliance; point
the remote at the control panel.
Troubleshooting (continued)

20
For replacement parts, call our customer service department at 1-800-986-3460, Monday - Friday 8 A.M. - 7 P.M. EST, and
Saturday 9 A.M. - 6 P.M. EST.
Replacement Parts
Part Description Qty.
1Ember bed with Log Set 1
2Flame Generator Drive Motor 1
3Flame Circuit Board 1
4Control Panel Circuit Board 1
5PCB Binboard 1
6Blue Flame Circuit Board 1
7Main Circuit Board 1
8Blower/ Heater Assembly 1
9Synchronous Motor Assembly 1
10 Front Glass Assembly 1
11 Remote Control 1
1
5
6
7
2
3
4
8
9
10
11