Home Decorators Collection SP6849 User manual

USER MANUAL
36 in. Infrared Wall Mount Electric Fireplace
Unit size: 19.85 in.h x 36 in. w x 5.98 in. d
21.72 in. h x 36 in. w x 11.4 in. d (with legs)
QUESTIONS, PROBLEMS, MISSING PARTS? BEFORE RETURNING TO THE STORE,
CALL HOME DECORATORS COLLECTION CUSTOMER SERVICE
8 A.M. - 7 P.M., EST, MONDAY - FRIDAY, 9 A.M. - 6 P.M., EST, SATURDAY
1-800-986-3460
HOMEDEPOT.COM/HOMEDECORATORS
THANK YOU
We appreciate the trust and confidence you have placed in Home Decorators through the purchase of this electric fireplace. We strive to
continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home
improvement needs. Thank you for choosing Home Decorators Collection!
USER MANUAL
item # 100X XXX XXX
Model # SP6849

Table of Contents
Table of Contents ................................... 2
Important Safety Instructions ....................... 3-4
Warranty .......................................... 4
Pre-Installation................................... 5-6
Planning Installation ............................... 5
Tools Required .................................... 5
Hardware Included................................. 5
Package Contents ................................. 6
Installation ..................................... 7-13
Wall Mount.................................... 7-11
Freestanding ................................. 12-13
Fuel Bed Setup ................................. 14-15
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-18
FCC/IC Information ................................. 19
Care and Maintenance ........................... 19-20
Troubleshooting ................................... 21
2

Important Safety Instructions
Please read and understand this entire manual before attempting
to assemble, operate or install the product. If you have any question
regarding the product, please call customer service at:
1-844-455-4621, 8 a.m.-7 p.m., EST, Monday-Friday,
9 a.m. - 6 p.m., EST, Saturday.
When using electrical appliances, basic precautions should always
persons including the following:
1. Read all instructions before installing or using the heater.
2. This appliance is hot when in use. To avoid burns, DO NOT let
bare skin touch hot surfaces. Keep combustible material, such
as furniture, pillows, bedding, papers, clothes and curtains, at
least 3 ft. (1 m) from the front of the heater and keep them away
from the side and rear.
3. Extreme caution is necessary when any heater is used by or
near children or individuals with disabilities and whenever the
4. ALWAYS unplug this appliance when not in use.
5. DO NOT operate any heater with a damaged cord or plug or
after the heater malfunctions. DO NOT operate any heater if
it has been dropped or damaged in any manner. Disconnect
power at service panel and have the heater inspected by a
reputable electrician before reusing. Discard the heater or return to
the authorized ser vice facility for examination and/or repair.
6. DO NOT use outdoors.
7. This heater is not intended for use in bathrooms, laundry areas
and similar indoor locations. NEVER place the heater where it may
fall into a bathtub or other water container.
8. DO NOT run the cord under carpeting. DO NOT cover the cord with
throw rugs, runners, or similar covering. Do not route the cord under
and where it will not be tripped over.
9. To disconnect this appliance, turn the controls to the off position,
then remove the plug from the outlet.
10. ONLY connect to properly grounded outlets.
11. Do NOT insert or allow foreign objects to enter any ventilation or
damage the appliance.
12.
in any manner. DO NOT use on soft surfaces, like a bed, where the
opening may become blocked.
13. Use this appliance only as described in the manual. Any other
use is NOT recommended by the manufacturer and may cause
14. This appliance has hot and arcing or sparking parts inside.
be used as a drying rack for clothing. Christmas stockings or
decorations should not be hung in the area.
15. ALWAYS plug the heaters directly into a wall outlet/receptacle.
NEVER use with an extension cord or re-locatable power tap
(outlet/power strip). IT NEEDS A DEDICATED BREAKER.
16. This appliance, when installed, must be electrically grounded
in accordance with local codes, with the current CSA C22.1
Canadian Electrical Code or follow the National Electrical
Code, ANSI/NFPA N0.70.
CAUTION:
and top air intake vents as this will cause the unit to overheat
CAUTION: The heaters MUST NOT be located immediately
below a socket-outlet.
CAUTION: There is a thermostat protective device
provided inside of the unit. If the inner temperature
overheats or abnormal heating occurs, the thermostat
protective device will cut off the power supply to pprevent
CAUTION:
CAUTION: If the information in this manual is not
property damage, personal injury or loss of life.
CAUTION:
NOTE:
SAVE THESE
INSTRUCTIONS
3
Please contact 1-844-455-4621 for further assistance.
[e-mail]

4
Warranty
Important Safety Instructions (continued)
ELECTRICAL CONNECTION
□This product is equipped with a polarized plug (one blade is wider than the other blade). To reduce the risk
electrician.
1 Year Limited Warranty: The manufacturer warrants this product to be free from manufacturing and material defects for a period of one
year from date of purchase, subject to the following conditions and limitations:
1. Install and oper replace at all times in accordance with the installation and operating instructions furnished with the product.
Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable and is made to the original owner, provided that the purchase was made through an authorized
supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of
the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement,
or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of
the use, or inability to use the product, except as provided by law.
7. All other warranties – expressed or implied – with respect to the product, its components and accessories, or any obligations/
liabilities on the part of the manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with respect to the sale
of the product.
9. The warranties as outlined within this document do not apply to non-accessories used in conjunction with the installation of this
product.
10.
This warranty is void if:
a.
b. There has been unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.

5
Pre-Installation
PLANNING ASSEMBLY
□Before you begin, locate the instructions and hardware. Be sure you have all of the parts and can identify them.
□
□Assembly of this product may require more than one person.
TOOLS REQUIRED
PRODUCT SPECIFICATIONS
Voltage 120 VAC, 60 Hz
Amps 12.5 Amps
Watts 1500 Watts
HARDWARE INCLUDED
NOTE: Hardware is not shown to actual size.
NOTE: Number of the hardware in ( ) is separated for
backup.
WARNING: The included plastic wall anchors (BB) are
intended for use with solid wall applications only (tile and
concrete). DO NOT USE WITH DRYWALL OR OTHER HOLLOW
WALL APPLICATIONS.
Philips Screwdriver
AA BB CC DD
Hand Drill
Part Description Quantity
AA Screws #8-1 1/2 in. 6 + (1)
BB Wall Anchor 6
CC Screw M6*12 4
DD Screw M4*8 4 + (1)
Please contact 1-844-455-4621 for further assistance.
[e-mail]

6
Pre-Installation (continued)
PACKAGE CONTENTS
Part Description Quantity
A Top Mounting Bracket 1
B Fireplace 1
C
Heater directional bracket (optional) 1
D Front Glass 1
E Decorative crystals 1
F Bottom Mounting Bracket 1
G Left Foot 1
H Right Foot 1
A
H
D
B
G
E
F
C
I
I Remote Control 1

The Fireplace can be installed with 2 options:
1. Mount the unit on the wall.....Page 8
2. Freestanding.....Page 12
7
Installation
Please contact 1-844-455-4621 for further assistance.
[e-mail]

8
Installation - Wall Mount
1 Determine the desired location
□
WARNING:
direct sunlight and away from overhead lighting.
150 mm
6 in.
2 Mark the drill holes
□Use a level to align the top mounting bracket (A) and mark the holes with a pencil.
35 mm 1.4 in.
14.1 in.
359 mm
A
F
Minimun height
150 mm 6 in.
9.84 in.
250 mm
WARNING: For safe operation choose a mounting
location with at least 6 in. of clear space around the unit.
150 mm
6 in.
150 mm
6 in.
9.84 in.
250 mm
9.84 in.
250 mm

9
Installation - Wall Mount (continued)
3 Secure the top bracket to the wall
□Select the hardware best suited for your wall type and secure the top mounting bracket (A) to the wall.
STUD WALL:
Secure the top mounting bracket (A)
to the wall using the screws (AA) at
the marked stud locations.
DRYWALL:
Screw the wall anchors (not included)r
Secure the top mounting bracket (A)
onto the wall using the screws (not
included) into the wall anchors.
CONCRETE WALL:
Drill holes at the marked location,
then insert the wall anchors (BB) into
the holes. Secure the top mounting
bracket (A) to the wall using the
screws (AA).
A
AA
AA
AA
AA
WARNING: Enclosed wall anchors (BB) only can be used
on a concrete wall.
BB
Please contact 1-844-455-4621 for further assistance.
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10
Installation - Wall Mount (continued)
4 Remove the front glass
□Remove the front glass (D) for easy installation.
5 Install the bottom bracket
□F B
DD
B
F
CC
B
D
DD
DD

11
Installation - Wall Mount (continued)
6
□
□Select the hardware best suited for your wall type
and secure the bottom bracket (F) to the wall.
A
STUD WALL:
Secure the bottom mounting
bracket (F) to the wall using the
screws (AA) at the marked stud
locations.
DRYWALL:
Screw the wall anchors (not included)
Secure the bottom mounting
bracket (F) onto the wall using the
screws (not included) into the wall
anchors.
CONCRETE WALL:
Drill holes at the marked locations, then
insert the wall anchors (BB) into the
holes. Secure the bottom mounting
bracket (F) to the wall using the
screws (AA).
B
B
AA
A
WARNING: The enclosed wall anchors (BB) can be used
B
□
E
□Put back the front glass (D) and secure the screws (DD) on top and (CC) to the sides.
CC
B
D
on a concrete wall only.
F
DD
DD
Please contact 1-844-455-4621 for further assistance.
[e-mail]

12
Installation - Freestanding
1 Remove the front glass and assemble the base
□Attac
2
□
DD
B
C
CC
CC
B
H
G
Attac
CC
B
D
□Remove the front glass (D).

13
Installation - Freestanding (continued)
3
□
Put the crystals in and mount the front glass
CC
E
B
D
Please contact 1-844-455-4621 for further assistance.
[e-mail]

14
Operation
Control Panel
Power
Power Flame
Flame
Heater
Brightness
Heater
Brightness
Lock
Timer
Timer
I

15
Operation (continued)
1 Powering the Fireplace
□Push the Power button to supply power to all functions of
□Push the Power button again to turn off all functions.
□When the unit is in ON mode, the power icon indicator light
is green.
□When the unit is in OFF mode, the power icon indicator light
is red. When the power is OFF, the unit stops working. If the
heater was operating before the power was turned OFF, the
fan will continue to run for 20 seconds to ensure there is no
heat trapped inside the unit.
NOTE: The unit has a memory function with last
unless the main power to the unit has been interrupted.
NOTE: When you plug in the unit each time, an internal
check program runs for 5 seconds before the fan and
heater turn on.
2 Adjusting the Temperature
3 4
□The Heater button controls the heater’s thermostat
setting.
□Press button to select the desired
temperature.
□The thermostat setting range is 59°F (15°C) to 86°F (30°C),
HI & OF (OFF).
□When the ambient temperature is higher than the set
temperature, the heater will turn off automatically.
NOTE: Hold the Heater button for 3 seconds. This allows
the temperature unit to change from °C to °F or °F to °C.
The unit default is °F. This function is only available if
using the control panel.
Setting the Timer
□The timer setting should be used to set the countdown for
the unit’s main power.
□Press the button to adjust the timer setting cycle
from 0 hour (OFF) to 9 hours in 1 hour intervals.
Adjusting the Flame Brightness
□
□
emberbed glows).
Please contact 1-844-455-4621 for further assistance.
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□When the thermostat setting range is HI , the heater will
not turn off automatically .

16
Operation (continued)
5 Adjusting the Flame and the
Emberbed Colors
□
□
6 Using the Child Lock feature
□When the unit is ON, hold the Lock button on the control panel
for 3 seconds to activate the Child Lock function. E3 will
locked, and E3 will display when adjusting the temperature
setting.
□To deactivate the Child Lock function, hold the Locko button
for 3 seconds.
Setting Flame Color
C1 Blue
C2 Yellow + Red + Blue fading
C3 Yellow + Red
C4 Yellow + Red + Blue fading Red
C5 Yellow + Red + Blue
Emberbed Color
Blue
Red + Blue fading
Red
Red + Blue
colors.
settings: C5, C4, C3, C2 and C1.

17
Care and Maintenance
FCC/IC Information
Please read and understand this entire manual before attempting to assemble, operate or install the product.
This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. The equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try
and correct the interference by one or more of the following measures:
□Reorient or relocate the receiving antenna
□Increase the separation between the equipment and the receiver
□Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
□Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
□Make sure the unit is turned OFF, unplugged and the heating elements of the heater are cool whenever you are cleaning the heater.
□Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use brass polish or household cleaners as these products will
damage the metal trim.
□
lubrication. However, periodic cleaning/vacuuming of the fan/heater and air intake/output vents is recommended.
□Any other servicing should be performed by an authorized service representative.
WARNING: Make sure the power is turned off before
proceeding. Any electrical repairs or rewiring of this
unit should be carried out by a licensed electrician in
accordance with national and local codes.
WARNING: If repairing or replacing an electrical
component or wiring, the original wire routing, color coding
and securing locations must be followed.
WARNING: Electrical outlet wiring must comply with local
building codes and other applicable regulations to reduce
WARNING:
the electrical system.
WARNING: Disconnect power before attempting any
shock or personal injury.
WARNING: During any service of this appliance, the
power to the unit must be turned off. First turn the main
power switch to the “OFF” position. Then remove the
electrical plug from the wall outlet.
Please contact 1-844-455-4621 for further assistance.
[e-mail]

18
Care and Maintenance (continued)
NOTE: When the heater is not in use, the heater should
be stored in a dry location, away from possible damage.
The power cord should be stored properly to avoid
contact with hot or sharp objects.
Replacing the Remote Control Battery
When the remote control stops operating or its range seems reduced, it is time to replace the batteries.
1. The battery compartment is located on the back end of the remote control.
2. Press the small tab inward as you slide the battery door open and remove the old battery. The unit uses 2 x AAA alkaline batteris (included).
3. Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc), or rechargeable (Ni-Cad, Ni-Mh, etc.) batteries.
4. Re-insert the battery door.
NOTE: The batteries should be removed if the product
is to be left unused for a long time.
CAUTION: Do not attempt to re-charge a non-rechargable
Disposal of a Used Battery
A battery may contain hazardous substances that could endanger the environment and human health.
□This symbol marked on the battery and/or packaging indicates that a used battery shall not be treated as municipal waste. Instead it
shall be left at the appropriate collection point for recycling.
□By ensuring the used battery is disposed of correctly, you will help prevent potential negative consequences for the environment and
human health. The recycling of materials will help to conserve natural resources.
For more information about collection and recycling of used batteries, please contact your local municipality, your waste disposal service or
the point of sale where you purchased this item.
battery. Remove the drained battery from the remote control.

19
Troubleshooting
Problem Possible Cause Corrective Action
There is no power and the logs do not glow. The unit does not have power.
Check that the unit is plugged into a standard
120 volt outlet. Then make sure power is set
to the “ON” position.
E1 displayed on the control panel. The overheat protection device has been
engaged.
Unplug the unit and wait 5-10 minutes to
allow the sensor to reset itself. Plug the unit
back in and turn on the heater. If the problem
persists, call customer service.
E2 displayed on the control panel. The ambient temperature sensor is broken or
not working correctly.
Unplug the unit and wait 5-10 minutes to
allow the sensor to reset itself. Plug the unit
back in and turn on the heater. If the problem
persists, call customer service.
E3 displayed on the control panel. The Child Lock function is activated. To deactivate the Child Lock function, hold
the Lock button for 3 seconds.
The fan motor continues to blow after unit is
powered off. This is a normal operation.
This is a standard feature; the blower runs
for an additional 20 seconds to ensure heat
will not be trapped inside the unit.
The power cord gets warm to the touch.
This is normal for a heater appliance as it
requires more current to operate. Check the
connections of the appliance cord and the
outlet. During use, check the plug and outlet
frequently to determine if it is HOT; if so,
discontinue use of the appliance and consult
with a qualied electrician to check or change
the overheating outlet(s).
E4 displayed on the control panel. The fan blower is not working.
Unplug the unit and wait 5-10 minutes to
allow it to reset itself. Plug the unit
back in and turn it on. If the problem
persists, call customer service.
This is a normal operation.
Please contact 1-844-455-4621 for further assistance.
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