Home Decorators Collection 301353180 User manual

USE AND CARE GUIDE
GRANVILLE ELECTRIC FIREPLACE
301353180/102983/23DM1864-PC82
301353172/102990/23DM1864-PG03
301353167/103003/23DM1864-PO17
We appreciate the trust and condence you have placed in Home Decorators through the purchase of this electric replace. We strive to
continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home
imporvement needs. Thank you for choosing Home Decorator!
THANK YOU
QUESTIONS, PROBLEMS, MISSING PARTS? BEFORE RETURNING TO THE STORE,
CALL HOME DECORATORS COLLECTION CUSTOMER SERVICE
8 A.M. - 7 P.M., EST, MONDAY - FRIDAY, 9 A.M. - 6 P.M., EST, SATURDAY
1-800-986-3460
HOMEDEPOT.COM/HOMEDECORATORS

Safety Information.....................................................3
Warranty ..................................................................... 5
Pre-Assembly............................................................. 6
Hardware Included ................................................... 6
Product Specications....................................................... 6
Planning Assembly ............................................................ 6
Tools Required ................................................................... 6
Package Contents.............................................................. 7
Assembly....................................................................8
Operation .................................................................13
FCC/ICC Information...................................................... 15
Care & Cleaning.......................................................15
Troubleshooting.......................................................16
Replacement Parts..................................................18
Table of Contents

3
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Please read and understand this entire manual before
attempting
to assemble, operate or install the product. If you
have any question regarding the product, please call customer
service at service at 1-800-986-3460, 8 a.m.-7 p.m., EST,
Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday.
When using electrical appliances, basic precautions should
always be followed to reduce the risk of re, electrical shock,
and injury to persons including the following:
1. Read all instructions before using this appliance.
2. If possible, always unplug this appliance when not in use.
3. Only a qualied service person should repair this product.
4. Do not use outdoors.
5.
Do not cover the cord under the carpeting. Do not cover
with throw rugs, runners or the like. Arrange the cord away
from trafc areas and where it will not be tripped over.
6. To disconnect this appliance, turn the controls to the off
position, and then remove the plug from the outlet.
7. Connect to properly grounded outlets only.
8.
This appliance, when installed, must be electrically
grounded in accordance with local codes or, in the
absence of local codes, with the current CSA C22.1
Canadian Electrical Code. For U.S.A. installations, follow
local codes and the National Electrical Code, ANSI/NFPA
NO.70.
9. This appliance has hot and arcing or sparking parts inside.
Do not use it in areas where gasoline, paint or ammable
liquids are used or stored. This replace should not be
used as a drying rack for clothing. Do not hang Christmas
stockings or other decorations on or near this product.
10. There is a thermostat limiter inside the heater. When inner
temperature overheating or abnormal heating occurs, the
thermostat protective device will cut off the power supply
to avoid damage to the replace or risk of re.
Safety Information
DANGER:
High temperatures may be generated under
certain abnormal conditions. Do not partially or fully cover
or obstruct the front of this heater.
WARNING: If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING: Under no circumstances should this fireplace be
modified. Parts that must be removed for servicing must be re-
placed prior to operating this replace again.
WARNING: In order to avoid overheating, do not cover the
heater.
WARNING:
Use extreme caution when operating heater
near children and the disabled.
WARNING:
Do not insert or allow foreign objects to enter
any ventilation or exhaust opening as this may cause an electric
shock or re, or damage the appliance.
WARNING: To prevent a possible re, do not block air intakes
or exhaust in any manner. Do not use on soft surfaces, like a bed,
where the opening may become blocked.
WARNING:
This appliance has hot and arcing or sparking parts
inside. Do not use it in areas where gasoline, paint or ammable
liquids are used or stored. This replace should not be used as a
drying rack for clothing. Do not hang Christmas stockings or other
decorations on or near this product.
WARNING:
Use this appliance only as described in the manual.
Any other use not recommended by the manufacturer may cause
re, electric shock or injury to persons.
WARNING: This heater is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never locate this
appliance where it may fall into a bathtub or other water container.
WARNING: This appliance is not a toy. Supervise children
playing near it.
WARNING:
This heater may include a visual alarm to warn
that parts of the heater are getting excessively hot. If the alarm
illuminates, immediately turn the heater off and inspect for any
objects on or adjacent to the heater that may have blocked the
airow or otherwise caused high temperatures to have occurred.
DO NOT OPERATE THE HEATER WITH THE ALARM ILLUMINATING.
CAUTION:
Never leave the heater operating unattended.
Extreme caution is necessary if unsupervised children or invalids
are nearby.
CAUTION:
Before assembly, carefully use scissors or a utility
knife to cut and unwrap all parts. Make sure you do not discard
the hardware.

4
NOTE:
To avoid injury from unexpected starting or electrical
shock, do not plug the power cord into a source of power during
unpacking and assembly. The cord must remain unplugged
whenever you are adjusting/assembling the replace.
If any part is missing or damaged, do not attempt to use or
plug in the power cord until the missing or damaged part is
correctly replaced. To avoid electric shock, use only identical
replacement parts when servicing double-insulated tools.
NOTE:
Use care in assembling your new fireplace. Take your
time and use the hardware provided and a quality Phillips head
screwdriver. Never overtighten bolts.
• Do not sit on any part of the mantel.
NOTE:
SAVE THESE
INSTRUCTIONS
Safety Information (continued)

5
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Warranty
1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for
a period of one year from date of puchase, subject to the following conditions and limitations.
1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the
product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify
this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through
an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal conditions of use and service, after said defect is conrmed
by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),
repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume
responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use, or inability to use the product, except as provided by law.
7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any
obligations/liabilities on the part of the manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with
respect to the sale of the product.
9. The warranties as outlined within this document do not apply to non accessories used in conjunction with the
installation of this product.
10. This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
This warranty is void if:
a. The replace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
Warranty
1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for
a period of one year from date of puchase, subject to the following conditions and limitations.
1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the
product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify
this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through
an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal conditions of use and service, after said defect is conrmed
by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),
repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume
responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use, or inability to use the product, except as provided by law.
7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any
obligations/liabilities on the part of the manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with
respect to the sale of the product.
9. The warranties as outlined within this document do not apply to non accessories used in conjunction with the
installation of this product.
10. This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
This warranty is void if:
a. The replace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.

6
HARDWARE INCLUDED
Part Description Part Number Quantity
AA 2 Hole Plastic Connector PH-PCBBLK001 6
BB 3 Hole Plastic Connector PH-PCBBLK002 15
CC Screw N/A 57
DD Bolt PH-BLTBLK002 21
EE Bracket (pre-attached) PH-BKTZNC001 2
FF Wood Dowel PH-DWLNTL002 16
GG Screw N/A 2
HH Connection Plate (pre-attached) PH-PLTBLK002 2
II Floor Glide (pre-attached) PH-GLDBRW001 5
ZZ Touch-up Pen N/A 1
NOTE:
Hardware not shown to actual size.
AA BB
CC DD EE FF GG
HH ZZII
PRODUCT SPECIFICATIONS
VOLTAGE 120VAC, 60 Hz
AMPS 12.5 Amps
WATTS 1500 Watts
PLANNING ASSEMBLY
Before beginning assembly of product, make sure all parts are present. Compare parts with Hardware Included and Package Contents lists.
If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement
parts.
Estimated Assembly Time: 60 Minutes
TOOLS REQUIRED
Pre-Assembly

7
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
PACKAGE CONTENTS
NOTE: All panels are labeled left
and right as viewed from the front of
unit.
D
B
E
K
C
F
H
I
A
G
J
Part Description Quantity
A Base 1
B Left Side Panel 1
C Right Side Panel 1
D Left Front Panel 1
E Right Front Panel 1
F Center Front Panel 1
GTop 1
H Center Decorative Panel 1
I Top Corner Extension 1
J “L” Corner Brace 1
K Fireplace Insert 1
Pre-Assembly (continued)

8
D
DD
DD
FF
D
D
H
H
H
E
E
E
BB
HH
AA
AA
GG
Locate the Left Front Panel (D), Right Front Panel (E),
Center Decorative Panel (H), and set out face down on a
scratch-free surface.
Insert Wood Dowels (FF) into the holes in the Center
Decorative Panel (H) and align with the holes in the Left
Front Panel (D) and Right Front Panel (E).
Attach 2-hole plastic connectors (AA) to both ends of the
left front panel (D) and the right front panel (E) using the
screws (DD).
Attach 2-hole plastic connectors (AA) to the center
decorative panel (H) using the screws (DD).
Push the Left Front Panel (D) and Right Front Panel (E)
snug to the Center Decorative Panel (H).
Connect the Left Front Panel (D), Right Front Panel (E)
and Center Decorative Panel (H) with Connection Plates
(HH), and tighten the Screws (GG) into the pre-drilled
holes.
1
3
2
4
Assembling the center panel
Attaching 2-hole plastic connectors
to the front panels
Attaching 2-hole plastic connectors
to the center decorative panel
Securing the panels
Assembly

9
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Insert Wood Dowels (FF) into the pre-drilled holes in the
Center Front Panel (F).
Push the Center Front Panel (F) snug to the Left Front
Panel (D) and Right Front Panel (E).
Attach the Center Front Panel (F) to the completed
assembly from Step 3, using Screws (CC) through
pre-drilled holes in the Center Front Panel (F).
5
7
6
Attaching the center front panel Securing the center front panel
F
FF
D
EF
D
E
CC
Assembly (continued)
B
C
DD
BB
Attach the 3-hole plastic connectors to the left side
panel (B) and the right side panel (C) using the screws
(DD).
Attaching 3-hole plastic connectors
to the side panels

10
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Attach the Left Side Panel (B) and Right Side Panel (C)
to the completed assembly from Step 4 using Bolts (DD)
through the holes in the Plastic Connection Blocks (BB) and
tighten.
8Attaching the side panels
Assembly (continued)
C
BB
DD
Insert Wood Dowels (FF) into the pre-drilled holes
in the Base (A).
Attach the completed assembly from Step 5 to the Base
(A), by inserting Bolts (DD) through the holes in the
Plastic Connectors (AA and BB) and tighten.
Attach the Top (G) to the completed assembly from
Step 6 by inserting Bolts (DD) through the holes in the
Plastic Connectors (AA and BB).
9 10
Attaching the base Attaching the top
FF
BB
AA
DD
DD
A
G
AA
BB
B

11
Loosen the preattached screws (GG) and remove the
two Mounting Brackets (EE) attached to the back of
the Left and Right Front Panels (D and E).
Removing the insert mounting brackets
D
EE
GG
E
Assembly (continued)
11
Electric
Fireplace Insert
Lift the replace insert carefully into the back of the
unit and center in the insert in the opening. Do not
drag the insert across the Hearth/Base (A) as it may
scratch your unit.
12 Installing the replace insert
NOTE:
Please read all “electric replace insert”
instructions prior to installing the electric insert in your
completed replace mantel. Install the insert in your replace
close to its nal position.

12
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Electric
Fireplace Insert
13
14
Replace the two Mounting Brackets (EE) and secure
the insert in place by tightening the Mounting
Bracket Screws (GG) and make sure the insert is
securely in place.
Preparing the “L” corner brace
Securing the insert
AA
GG
DD
EE
Assembly (continued)
J
Attach 2-hole plastic connectors (AA) to the “L” corner
brace (J) using the screws (DD).

13
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Place Top Corner Extension (I) face down on a
scratch-free surface.
Attach "L" Corner Brace (J) by inserting Bolts (DD)
through the holes in the Plastic Connector (AA) and
tighten.
Attach 2-hole connectors (AA) to the top corner
extension (I) using the screws (DD).
Attaching the L corner brace
15
16 DD
BB
DD
J
I
I
AA
Assembly (continued)
Preparing the top corner extension

14
17
Insert Wood Dowels (FF) into the holes in the back of
Top (G).
Move the completed assembly from step 11 into
place at the back of the mantel.
Use a Phillips Head Screwdriver to tighten Bolts (DD)
through the Plastic Connectors (AA and BB).
Attaching the top corner extension
FF DD
G
BB
NOTE:
Use great care to move your completed unit. Move
it only short distances, and use two people to move it into its
nal position.
Assembly (continued)

15
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Operation
Operation
3 4
Adjusting the heater
Press the Heater button to set the thermostat. The replace
contains three infrared quartz heating elements.
The thermostat setting range is 62°F - 82°F or 17°C - 27°C
or always ON.
The thermostat is adjustable by 2°F or 1°C increments.
The up and down buttons“ ”on the remote will
increase / decrase temperature setting.
NOTE: To change between °F and °C press and hold the
HEATER button on the control panel for 3 seconds.
Push the Power button to supply power to all
functions of the replace and put the insert in
standby mode.
Push the Power button again to turn off all functions.
1 2
Powering the replace
NOTE: Holding the Power button on the control panel for
10 seconds will disable the heater function.
NOTE: All previous settings are held in memory, so the
next time you power up the replace, the unit will turn on
with the same settings.
Adjusting the ame
There are 6 brightness levels that can be selected:
Settings F6 - F4 decrease in Amber brightness
Settings F3 - F1 decrease in Spectrare brightness
Pressing the Timer button will cycle through the timer
settings; 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H,
8H, 9H and off.
Setting the timer
NOTE: The control panel can be accessed at the upper-right corner of the insert.
/

16
NOTE: Please operate the remote control at a slow
measured pace. Press the remote control buttons with
an even motion and gentle pressure. Repeatedly pressing
buttons in rapid succession may cause the transmitter to
malfunction.
NOTE: Do not mix old and new batteries. Do not mix
alkaline, standard (carbonzinc), or rechargeable (nicad,
nimh, etc) batteries. Do not ingest batteries.
Operation (continued)
When the remote control stops operating or its range
seems reduced, it is time to replace the battery with
new ones.
On the back end of the remote, press and slide
the battery door open and remove the old battery.
Insert 2 AAA batteries, checking that the + and -
sides of the battery match inside the battery
compartment.
Replace the battery compartment door.
The battery may contain hazardous substances that
could endanger the enviroment and human health.
This symbol marked on the battery and/or packaging
indicates that used battery shall not be treated
as municipal waste. Instead it shall be left at the
appropriate collection point for recycling.
By correctly disposing used batteries, you prevent
potential negative consequences for the environment
and human health. Recycling used materials also
conserves natural resources.
For more information about collecting and recycling
used batteries, please contact your local municipality,
your waste disposal service or the point of sale where
you purchased this product.
5 6
Replacing the remote control battery Disposing of used batteries
7Power cord information
This heater is for use on 120 volts. The cord has a plug
as shown in the figure.
Connect to properly grounded outlets only.
Do not use a 2 prong adapter. Never use with an
extension cord or relocatable power tap (outlet/
power strip).
NOTE: Batteries should be removed if the product is
to be left unused for a long time.

17
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Care and Cleaning
Dust your replace regularly with a soft non-lint-producing cloth or household dusting product.
Clean your replace with a gentle non-abrasive household cleaner. Dry your replace immediately with a soft cloth or towel.
Tips for using touch-up pen (ZZ): For scratches, stroke in direction of scratch. For worn areas, stroke in direction of wood grain. Rub
excess colorant promptly with a soft cloth.
The motors used on the fan and the ame generator assembly are pre-lubricated for extended bearing life and require no further
lubrication. However, we recommend periodic cleaning/vacuuming of the fan/heater.
Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or replace.
FCC/IC Information
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
WARNING:
Disconnect power before attempting any maintenance or cleaning to reduce the risk of re, electrical shock or personal injury.
WARNING:
Make sure the power is turned off before proceeding with repairs. Any electrical repairs or rewiring of this unit should be
carried out by a licensed electrician in accordance with national and local codes. If repairing or replacing any electrical component or wiring,
the original wire routing, color coding and securing locations must be followed. During any service of this appliance, the power to the unit
must be turned off. First turn the main power switch to the OFF position. Then remove the electrical plug from the wall outlet.
WARNING:
Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire,
electrical shock and injury to persons.
WARNING:
Do not use this replace if any part of it has been under water. Immediately call a qualied service technician to inspect the
replace and replace any part of the electrical system.
WARNING:
Changes or modications to this unit not expressly approved by the party responsible for compliance could
void user’s authority to operate the equipment.

18
Troubleshooting
PROBLEM ROOT CAUSE CORRECTIVE ACTION
Display shows " " The thermostat sensor is
broken or disconnected.
Unplug the replace, remove the back panel
of the replace and check that the thermo-
stat is plugged into the main circuit board.
If this does not solve the problem contact
customer service for a replacement thermo-
stat sensor.
Display shows " " The thermostat sensor is broken. Contact customer service for a replacement
thermostat sensor.
Display shows " " Manual Reset overheat
protection has triggered.
Inspect the heater and check that the air
inlets and outlets are not blocked as this may
cause overheating. Unplug the heater for 30
minutes and allow it to cool down. Replug
and operate. Monitor the heater for signs of
overheating. If the problem persists, discon-
tinue use of the heater and contact customer
service.
Display shows " " This is normal operation.
Check your heater cord and plug
connections. Faulty wall outlet connections
or loose plugs can cause the outlet or plug
to overheat. Be sure the plug ts tight in the
outlet. Heaters draw more current than small
appliances. Overheating of the outlet may
occur even if it has not occurred with the
use of other appliances. During use check
frequently to determine if your plug outlet or
faceplate is HOT! If so, discontinue use of the
heater and have a qualied electrician check
and/or replace the faulty outlet(s).
Heater does not blow warm air. The heater is in a cool down cycle.
Normal operation will continue to run for
several minutes before shutting down. Times
will vary based on tempertures. During this
time cool air will blow.
There is no power and the logs do not
glow. There is no power to the unit.
Check that the unit is plugged into a
standard 120V outlet. Press the Power button
several times and make sure power is set to
the “ON”position.
The logs glow, but no ame effect. The ame effect turned off. Press the ame button several times.
The heater does not blow warm air.
Thermostat setting is
preventing the heater from
turning on.
Adjust the temperature settings to ensure
that the thermostat is set higher than the
current room temperature.

19
HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
PROBLEM ROOT CAUSE CORRECTIVE ACTION
Flame effect works but heater func-
tion does not and the emberbed ashes
when the heater button is pressed. The heater is disabled.
With the power on press and hold the POWER
button on the control panel for 10 seconds.
Once re-enabled the emberbed lights will
ash multiple times.
The remote control is not working.
There are no batteries. Change the remote batteries.
The signal is poor.
Operate remote transmitter at a slow meas-
ured pace.
Press the remote control buttons with an
even motion and gentle pressure. Repeat-
edly pressing buttons in rapid succession
may cause the transmitter to malfunction.
The remote is too far from the heater.
Operate the remote at a distance less than
20 ft from the front of the
appliance; point the remote at the control
panel.
Troubleshooting (continued)

20
For replacement parts, call our customer service department at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday,
9 a.m. - 6 p.m., EST, Saturday.
Replacement Parts
Part Description Qty.
1 Remote Control 1
2 Flame Circuit Board 1
3 Blue LED Circuit Board 1
4Flame Generator Drive Motor 1
5 Thermostat Sensor 1
6 Blower/ Heater assembly 1
7 Control Panel Circuit Board 1
8 Front Panel with Frame 1
9 Emberbed with Logset 1
10 Emberbed Circuit Board 1
11 Main Circut Board 1
1
2
3
4
5
6
7
8
9
10
11