Honeywell MAXPRO NVR 3.1 User manual

Document 800-16419V1-Rev-B – 1/2014
MAXPRO®NVR 3.1
Commissioning and Installation Guide

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Revisions
Issue Date Description
1.0 Jan, 2014 New document

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MAXPRO NVR
Table of Contents
Table of Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Introducing MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
MAXPRO NVR Single-box Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
MAXPRO NVR Software Only Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Overview Of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Commissioning Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Steps in the Commissioning Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting up the MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the Software in the Server and Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring MAXPRO NVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Verifying the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting up the MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . 23

MAXPRO NVR
Table of Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Settings for the MAXPRO NVR Single-box Turnkey Solution . . . . . . . . . . . . . . . . . . 24
MAXPRO NVR SE System Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting the Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Powering on the MAXPRO NVR Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Changing the MAXPRO NVR IP Address and Machine Name . . . . . . . . . . . . . . . . . . . . . . . . . 25
Settings for the MAXPRO NVR Software-Only Solution . . . . . . . . . . . . . . . . . . . . . . . 28
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
MAXPRO NVR Software System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
MAXPRO NVR Standalone System 28
MAXPRO NVR Distributed System 29
Configuring the Monitor Display Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
How to log on to the UltraKey Plus keyboard? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
How to log off from the UltraKey Plus keyboard? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
MAXPRO NVR Hybrid Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Hybrid XE Connections 32
Hybrid SE Connections 32
Connecting a Video Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting Control Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connecting a PTZ Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Attaching the 4-Pin Adapter 34
Looping Output Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installing MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

MAXPRO NVR
Table of Contents
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
MAXPRO NVR Software Prerequisites 39
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
MAXPRO NVR Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
How to Install MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Full Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Client Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Upgrading MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Taking the Database Backup 54
Uninstalling MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Client Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Full Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Firewall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring the Honeywell cameras with MAXPRO NVR Wizard . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring the System Settings for MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring Disk Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring Schedule Based Recording for Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Performing User Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Verifying the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

MAXPRO NVR
Table of Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Activities to Perform in this Phase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Checking the Connection with the MAXPRO NVR Server . . . . . . . . . . . . . . . . . . . . . 66
Checking the Device listing in the Devices Window . . . . . . . . . . . . . . . . . . . . . . . . . 67
Checking the Acknowledgement and Clearing of Alarms . . . . . . . . . . . . . . . . . . . . . 68
Checking the Live Video from Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Checking the Playback of Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Checking the Panning, Tilting, and Zooming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Checking the Creation of Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Checking the Creation of Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Checking the Salvo View Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Checking the Search for Recorded Video in MAXPRO NVR . . . . . . . . . . . . . . . . . . . 75
Checking the Generation of Event History/ Operator Log Report . . . . . . . . . . . . . . . 76
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Customizing MAXPRO NVR Single-box Turnkey Solutions (XE,SE,PE) . . . . . . . . . . 77
Changing the default Windows Password on MAXPRO NVR . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Changing the Default IP address and Machine Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Setting Up Antivirus Software for MAXPRO NVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Auto-protection and Auto-updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
IMPORTANT! Do Not Schedule DATA Drive Scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

List of Figures
MAXPRO NVR SE System Diagram .................................................................................24
Network and Sharing Center ...............................................................................................26
LAN Properties ....................................................................................................................26
MAXPRO NVR Standalone System ...................................................................................28
MAXPRO NVR Distributed System ...................................................................................29
Hybrid XE Connections ......................................................................................................32
Hybrid SE Connections .......................................................................................................32
Connecting a Video Source .................................................................................................33
Control Outputs ...................................................................................................................33
Connecting Sensors .............................................................................................................34
4-Pin Adapter .......................................................................................................................34
Looping Output Termination ...............................................................................................35
Automatic Windows Update Enabled Warning Message ...................................................37
Pending Reboot Error Message ...........................................................................................38
Deleting Windows Schedule ...............................................................................................41
Welcome ..............................................................................................................................41
License Agreement ..............................................................................................................42
Customer Information .........................................................................................................42
Choose Destination Folder ..................................................................................................43
Validation of User Credentials ............................................................................................43
Choose Installation Type .....................................................................................................44
Database Installation Type ..................................................................................................45
Database Server Login ........................................................................................................46
Choose location for MAXPRO NVR database ...................................................................47
Choose Metadata Path .........................................................................................................48
Choose Recording Drives ....................................................................................................48
Summary ..............................................................................................................................49
Installation Complete ...........................................................................................................49
Reboot prompt .....................................................................................................................50
MAXPRO NVR 3.1 Client Configuration ..........................................................................51
Summary ..............................................................................................................................52
InstallShield Wizard Complete ............................................................................................52
Taking Database backup using the MAXPRO NVR Agent ................................................54
Welcome to MAXPRO NVR 3.1 Upgrade .........................................................................54
Validation of User Credentials ............................................................................................55
Summary ..............................................................................................................................56
Reboot prompt .....................................................................................................................56
Welcome to MAXPRO NVR 3.1 Uninstall Wizard ............................................................57
Uinstall Complete ................................................................................................................58
Welcome to MAXPRO NVR 3.1 Uninstall Wizard ............................................................59
Retaining Trinity Database ..................................................................................................59
Retaining Clip Metadata ......................................................................................................60
Uinstall Complete ................................................................................................................61
Application Tools ................................................................................................................78
Services ................................................................................................................................78
NEOStorage Engine Properties ...........................................................................................78

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MAXPRO NVR 3.1 Commissioning and Installation Guide 11
About This Guide
Overview
This guide describes the installation and commissioning guidelines for setting up the
MAXPRO®NVR system.
Introducing MAXPRO NVR
Honeywell’s MAXPRO NVR family includes turnkey solutions with NVR (XE,SE,PE) - 8 to 32
channels, NVR Hybrid (XE,SE,PE) - 16 to 32 channels and software NVR solutions that range
from 4 to 32 channels. It supports ONVIF (including support for Profile-S devices) and PSIA
interoperability standards, as well as RTSP, and features native integration to cameras and
encoders from Honeywell, Axis, 3600(Immervision, Oncam Grandeye) and other
manufacturers truly making it an open system. The advanced IP video capabilities make
MAXPRO NVRs easy to install with 3-clicks to live video and easy to use with features like
Video Surround, Calendar Search and Smart VMD for every day security users to advanced
video surveillance users. MAXPRO NVR provides easy to use desktop clients, web client and
mobile apps - MAXPRO® Mobile.
The following table lists the various MAXPRO NVR variants that are available.
MAXPRONVRXE
(XpressEdition) MAXPRO NVR SE
(Standard Edition)
MAXPRONVRPE(Professional
Edition)
MAXPRONVR
Software
Description
•Simple,
affordable
NVR
• Flexible, scalable NVR • Enterprise class NVR • Flexible,
software only
NVR
Channels • 8 or 16 • up to 32 • up to 32 • 4,8,16 or 32

ABOUT THIS GUIDE
Introducing MAXPRO NVR
12 MAXPRO NVR 3.1 Commissioning and Installation Guide
Maximum
Frame Rate
at 4CIF/VGA
IP
at 720p IP
at 1080p IP
• 480 fps
• 480 fps
• 400 fps
• 960 fps
• 960 fps
• 640 fps
•960fps
•960fps
•640fps
•Server
hardware
dependent-
Minimum
hardware
specs
recommended
for various fps
Storage
•1-3TB
internal fixed • 1- 24 TB, removable bays • up to 24 TB RAID 5/6, removable bays •Server hardware
dependent
Form Factor
• Desktop • Workstation/Server • Server • Server
hardware
dependent
MAXPRONVRXE
(XpressEdition) MAXPRO NVR SE
(Standard Edition)
MAXPRONVRPE(Professional
Edition)
MAXPRONVR
Software

. . . . .
ABOUT THIS GUIDE
Introducing MAXPRO NVR
MAXPRO NVR 3.1 Commissioning and Installation Guide 13
The following table lists the various MAXPRO NVR Hybrid variants that are available.
Note: The product options available in your region might vary, please contact your local
Honeywell representative for more information.
MAXPRO NVR Single-box Solution
MAXPRO NVR Single-box solution is available in the following three editions.
• MAXPRO NVR XE (Xpress Edition) supports up to 8 or 16 IP cameras.
• MAXPRO NVR SE (Standard Edition) supports up to 32 IP cameras.
• MAXPRO NVR PE (Professional Edition) supports up to 32 IP cameras.
MAXPRONVRHybridXE(Xpress
Edition)
MAXPRONVRHybridSE(Standard
Edition)
MAXPRONVRHybridPE
(ProfessionalEdition)
Description •Simple,AffordableNVR
Hybrid • Flexible, Scalable NVR Hybrid • Enterprise Class NVR Hybrid
Channels • 16 Analog or 16 IP • 16 Analog and 16 or 32 IP • 16 Analog and 16 IP or
32 IP
Maximum
Frame Rate
at 4CIF/VGA IP
at 720p IP
at 1080p IP
at CIF or
4CIF/D1Analog
• 480 fps (16 ch IP)
• 480 fps (16 ch IP)
• 400 fps (16 ch IP)
• 480 fps CIF or 120 fps
4CIF/D1 (16 ch Analog)
• 960 fps (32 ch IP)
• 960 fps (32 ch IP)
• 640 fps (32 ch IP)
• 480 fps CIF or 120 fps
4CIF/D1 (16 ch Analog)
• 960 fps (32 ch IP)
• 960 fps (32 ch IP)
• 640 fps (32 ch IP)
• 480 fps CIF or 120 fps
4CIF/D1 (16 ch Analog)
Storage • 1 - 3 TB, internal fixed • 1 - 12 TB removable bays • up to 24 TB RAID 5/6,
removable bays
Form Factor • Desktop • Workstation/Server • Server

ABOUT THIS GUIDE
Intended Audience
14 MAXPRO NVR 3.1 Commissioning and Installation Guide
MAXPRO NVR Hybrid Single-box solution is available in the following two editions.
• MAXPRO NVR Hybrid XE (Xpress Edition) supports 16 analog or 16 IP cameras.
• MAXPRO NVR Hybrid SE (Standard Edition) supports up to 16 Analog and 16 or 32
IP.
• MAXPRO NVR Hybrid PE (Professional Edition) supports up to 16 Analog and 16 or
32 IP.
Honeywell’s MAXPRO NVR Single-boxed solution is an ideal solution for entry into IP video
surveillance systems. MAXPRO NVR utilizes Honeywell's High-definition cameras to offer a
powerful high definition IP recording and security monitoring system for different installations.
MAXPRO NVR comes pre-installed with the required software and pre-licensed with the
required channels depending on the MAXPRO NVR edition you purchase.
MAXPRO NVR Software Only Solution
Honeywell’s MAXPRO NVR Software is a flexible, scalable and open IP video surveillance
system. Supporting Honeywell's high definition (HD) cameras and broad integration with third
party IP cameras and encoders, the MAXPRO NVR family is a powerful HD IP recording and
security monitoring system for a variety of applications. MAXPRO NVR Software ensures
flexibility for end user IT departments when choosing NVR hardware in deploying a recording
solution, but end users will find it as easy as a DVR to configure and operate.
MAXPRO NVR Software is an open platform and supports broad third party device
integrations with support for PSIA and ONVIF (including support for Profile-S devices)
standards, real time streaming protocol (RTSP) standard and native device integrations.
MAXPRO NVR provides easy to use desktop clients, web client and mobile apps -
MAXPRO®Mobile. MAXPRO NVR Software comes with all required software applications and
a license for 4, 8, 16 or 32 channels allowing for up to 32 cameras as your system grows.
Minimum hardware specifications for different levels of recording and monitoring performance
are provided for IT departments to choose the appropriate hardware platform. This, along with
quick and easy commissioning wizards for discovery and system configuration, makes
installing HD IP systems quick and efficient without requiring any IP expertise. Simple and
logical configuration pages make setup a breeze even for the novice installer.
Intended Audience
This document is intended for field and commissioning engineers.
Scope
This guide describes the installation and commissioning procedures for both the MAXPRO
NVR boxed solution and MAXPRO NVR software-only solution.
Overview Of Contents
The following table describes the contents of each chapter in this guide.
No Chapter Description
1Commissioning Plan Describes the commissioning procedures
for the MAXPRO NVR system.

. . . . .
ABOUT THIS GUIDE
Cautions and Warnings
MAXPRO NVR 3.1 Commissioning and Installation Guide 15
Cautions and Warnings
Installation and servicing should be performed only by qualified and experienced technicians
to conform to all local codes and to maintain your warranty.
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the limits
for a Class A digital device. Pursuant to Part 15 of the FCC Rules, these limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
2Setting up the MAXPRO NVR Describes the tasks to set up the:
• MAXPRO NVR Single-box Turnkey
solutions.
•MAXPRONVRSoftware-Onlysolution.
3Installing MAXPRO NVR Describes the procedures to install the
MAXPRO NVR software.
4Configuring MAXPRO NVR Describes the tasks for configuring
MAXPRO NVR.
5Verifying the Configuration Describes the tasks to verify the MAXPRO
NVR configuration.
6Appendix Describes the procedures to customize
MAXPRO NVR Single-box Turnkey solutions
and setting up the Antivirus software on
MAXPRO NVRs.
No Chapter Description
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this
product (applicable in the European Union and other European countries with
separate collection systems). This product should be disposed of, at the end of
its useful life, as per applicable local laws, regulations, and procedures.

ABOUT THIS GUIDE
Important Safeguards
16 MAXPRO NVR 3.1 Commissioning and Installation Guide
Caution: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
Important Safeguards
1. Read Instructions
All the safety and operating instructions should be read before the appliance is operated.
2. Retain Instructions
The safety and operating instructions should be retained for future reference.
3. Cleaning
Unplug this equipment from the wall outlet before cleaning it. Do not use liquid aerosol
cleaners. Use a damp soft cloth for cleaning.
4. Attachments
Never add any attachments and/or equipment without the approval of the manufacturer
as such additions may result in the risk of fire, electric shock, or other personal injury.
5. Water and/or Moisture
Do not use this equipment near water or in contact with water.
6. Ventilation
Place this equipment only in an upright position. Ensure product ventilation openings are
not obstructed.
7. Accessories
Do not place this equipment on an unstable cart, stand, or table. The
equipment may fall, causing serious injury to a child or adult, and
serious damage to the equipment. Wall or shelf mounting should
follow the manufacturer's instructions, and should use a mounting
kit approved by the manufacturer.
This equipment and cart combination should be moved with care.
Quick stops, excessive force, and uneven surfaces may cause the
equipment and cart combination to overturn.
8. Power Sources
This equipment should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power, please consult your equipment
dealer or local power company.
9. Power Cords
Operator or installer must remove power, BNC, alarm, and other connections before
moving the equipment.
10. Lightning
For added protection for this equipment during a lightning storm, or when it is left
unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the equipment due
to lightning and power-line surges.
11. Overloading

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ABOUT THIS GUIDE
Important Safeguards
MAXPRO NVR 3.1 Commissioning and Installation Guide 17
Do not overload wall outlets and extension cords to avoid the risk of fire or electric shock.
12. Objects and Liquids
Never push objects of any kind through openings of this equipment as they may touch
dangerous voltage points or short out parts that could result in a fire or electric shock.
Never spill liquid of any kind on the equipment.
13. Servicing
Do not attempt to service this equipment yourself. Refer all servicing to qualified service
personnel.
14. Damage Requiring Service
Unplug this equipment from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power-supply cord or the plug has been damaged
• If liquid is spilled or objects have fallen into the equipment
• If the equipment has been exposed to rain or water
• If the equipment does not operate normally by following the operating instructions,
adjust only those controls that are covered by the operating instructions as an
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the equipment to its normal
operation.
• If the equipment has been dropped or the cabinet damaged
• When the equipment exhibits a distinct change in performance-this indicates a need
for service.
15. Replacement Parts
When replacement parts are required, be sure the service technician has used
replacement parts specified by the manufacturer or that have the same characteristics as
the original part. Unauthorized substitutions may result in fire, electric shock, or other
hazards.
16. Safety Check
Upon completion of any service or repairs to this equipment, ask the service technician to
perform safety checks to determine that the equipment is in proper operating condition.
17. Field Installation
This installation should be made by a qualified service person and should conform to all
local codes.
18. Correct Batteries
WARNING! Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
19. Operating Temperature
An operating temperature range is specified so that the customer and installer may
determine a suitable operating environment for the equipment.
20. Elevated Operating Ambient Temperature

ABOUT THIS GUIDE
Warranty and Service
18 MAXPRO NVR 3.1 Commissioning and Installation Guide
If installed in a closed or multi-unit rack assembly, the operating ambient temperature of
the rack environment may be greater than room ambient. Therefore, consideration should
be given to installing the equipment in an environment compatible with the specified
operating temperature range.
21. Reduced Air Flow
Installation of the equipment in the rack should be such that the amount of airflow
required for safe operation of the equipment is not compromised.
22. Mechanical Loading
Mounting of the equipment in the rack should be such that a hazardous condition is not
caused by uneven mechanical loading.
23. Circuit Overloading
Consideration should be given to connection of the equipment to supply circuit and the
effect that overloading of circuits might have on over-current protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used when
addressing this concern.
24. Reliable Earthing (Grounding)
Reliable grounding of rack mounted equipment should be maintained. Particular attention
should be given to supply connections other than direct connections to the branch circuit
(for example, use of power strips).
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty period
Honeywell will repair or replace, at its sole option, free of charge, any defective products
returned prepaid.
In the event you have a problem with any Honeywell product, please call Technical Support at
1-800-323-4576 (North America only) for assistance or to request a Return Merchandise
Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available for
the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number
may be refused.
Related Documents
This document listed in the table serves as a necessary prerequisite for understanding
MAXPRO NVR.
Document title Part number Description
MAXPRO NVR Operator’s
Guide
800-16422V1-
Rev-A
This document is written for everyday MAXPRO NVR users who
perform the basic video surveillance operations.

. . . . .
ABOUT THIS GUIDE
Typographical Conventions
MAXPRO NVR 3.1 Commissioning and Installation Guide 19
Typographical Conventions
This guide uses the following typographical conventions.
Font What it represents Example
Swiss721 BT Words or characters that you must type. The word
“enter” is used if you must type text and then press
the Enter or Return key.
Enter the password.
Menu titles and other items you select Double-click Open from the File menu.
Buttons you click to perform actions Click Exit to close the program.
Heading Installation
Cross-reference to external source Refer to the System Administrator
Guide.
Cross-reference within document See Installation.

ABOUT THIS GUIDE
Typographical Conventions
20 MAXPRO NVR 3.1 Commissioning and Installation Guide
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