Honeywell 60 Series User manual

Honeywell 60 Series Mainstream IP Cameras
Configuration Guide
HC60W34R2
HC60W34R2L
HC60W44R2
HC60W44R2L
HC60WB4R2
HC60WB4R2L
Recommended
Find the latest version of this and other Honeywell 60 Series
Mainstream IP camera documents on the Honeywell Video
website. Go to: http://www.honeywellvideosystems.com/ndaa/
to find your camera and view/download the latest
documentation.
Refer to the Honeywell Open Technology Alliance to learn more
about our open and integrated solutions (go to:
http://www.security.honeywell.com/hota/).

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Revisions
Issue Date Revisions
A 07/2020 New document.

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Cautions and Warnings
WARNING Installation and servicing should be performed only by qualified
and experienced technicians to conform to all local codes and to maintain your
warranty.
WARNING To ensure compliance with electrical safety standards, CSA
Certified/UL Listed LPS or Class 2 power adapters are required. Power over
Ethernet (PoE) shall be provided by listed Information Technology Equipment
meeting the IEEE 802.3af PoE standard. The PoE is not intended to be connected
to exposed (outside plant) networks.
The Ethernet connection is not intended to be connected to exposed (outside
plant) networks. Do not connect two power sources to the camera at the same time.
WARNING To comply with EN50130-4 requirements, a UPS should be
employed when powering the camera from 24 V AC.
Caution Invisible LED radiation (850 nm). Avoid exposure to beam.
Regulatory Statements
Photobiological safety
This product fulfills the requirements for photobiological safety according to IEC/EN 62471
(risk group 1).
General Data Protection Regulation
Please be aware that this product can store personal data.
Personal data is protected by the General Data Protection Regulation (2016/679) in Europe
and therefore the owners of personal data have obtained certain rights thanks to this
regulation.

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We strongly advise you to be fully aware of these owner (“data subjects”) rights as well as
which limitations you have to obey regarding the use and distribution of this data.
Further details can be found on the GDPR website of the EU:
https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-
protection/2018-reform-eu-data-protection-rules_en
FCC Compliance Statement (For IPC Model)
Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Note
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Manufacturer’s Declaration of Conformance
North America
The equipment supplied with this guide conforms to UL 62368-1 and CSA C22.2
No. 62368-1.
Europe
The manufacturer declares that the equipment supplied with this guide is compliant with the
European Parliament and Council Directive on the Restrictions of the use of certain
hazardous substances in electrical and electronic equipment (2015/863/EU), General
Product Safety Directive (2001/95/EC), and the essential requirements of the EMC Directive
(2014/30/EU), conforming to the requirements of standards EN 55032 for emissions, EN
50130-4 for immunity, and EN 62368-1 for electrical equipment safety.

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Waste Electrical and Electronic Equipment (WEEE)
Correct Disposal of this Product (applicable in the European Union and other
European countries with separate collection systems).
This product should be disposed of, at the end of its useful life, as per
applicable local laws, regulations, and procedures.
Safety Instructions
Before installing or operating the unit, read and follow all instructions. After installation,
retain the safety and operating instructions for future reference.
1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2. INSTALLATION
•Install in accordance with the manufacturer’s instructions.
•Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
•Any wall or ceiling mounting of the product should follow the manufacturer’s
instructions and use a mounting kit approved or recommended by the manufacturer.
3. POWER SOURCES - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
facility, consult your product dealer or local power company.
4. MOUNTING SYSTEM - Use only with a mounting system recommended by the
manufacturer or sold with the product.
5. ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not
recommended by the product manufacturer as they may result in the risk of fire, electric
shock, or injury to persons.
6. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
7. SERVICING - Do not attempt to service this unit yourself. Refer all servicing to qualified
service personnel.
8. REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards. Using replacement parts or accessories other than the original
manufacturers may invalidate the warranty.
Warranty and Service
Subject to the terms and conditions listed on the product warranty, during the warranty period
Honeywell will repair or replace, at its sole option, free of charge, any defective products
returned prepaid.

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In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available for
the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number
may be refused.

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Table of Contents
1Introduction .......................................................................................................................................................1
Overview ................................................................................................................................................................................ 1
Key Features........................................................................................................................................................................ 1
2Accessing the Camera .....................................................................................................................................3
Installing the Unified Tool ............................................................................................................................................. 3
Discovering Your Camera on the Network ............................................................................................................. 5
Assigning a New IP Address to Your Camera........................................................................................................ 7
Upgrading the Camera’s Firmware............................................................................................................................ 8
Accessing the Camera from a Web Browser ......................................................................................................... 9
3Logging In and Viewing Live Video......................................................................................................... 10
Logging In to the Camera via the Web Client ...................................................................................................10
Before You Begin ....................................................................................................................................................10
Logging In to the Camera...................................................................................................................................10
Using the Main Page.....................................................................................................................................................14
System Menu............................................................................................................................................................15
Stream Profile...........................................................................................................................................................15
Camera Name ..........................................................................................................................................................15
Live View Tool Bar...................................................................................................................................................15
Language ...................................................................................................................................................................16
User Account ............................................................................................................................................................16
4Configuring Camera Settings ................................................................................................................... 17
Configuring General Settings ...................................................................................................................................17
Video Settings ..........................................................................................................................................................18
Day/Night Settings................................................................................................................................................19
Configuring Video Settings........................................................................................................................................19
Mode.............................................................................................................................................................................19
Video Stream.............................................................................................................................................................20
Configuring Audio Settings........................................................................................................................................23
Configuring IR Control Settings ..............................................................................................................................24
IR Illuminators..........................................................................................................................................................25
Smart IR.......................................................................................................................................................................25
Configuring Image Settings ......................................................................................................................................25
White Balance ..........................................................................................................................................................26
Image Adjustment..................................................................................................................................................26
Defog ............................................................................................................................................................................27
3D Noise Reduction ..............................................................................................................................................27
Configuring Exposure Settings................................................................................................................................27
Measurement Window.........................................................................................................................................28

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Exposure Control ....................................................................................................................................................28
AE Speed Adjustment...........................................................................................................................................29
WDR ..............................................................................................................................................................................29
Configuring Focus..........................................................................................................................................................29
Configuring Privacy Mask...........................................................................................................................................31
5Configuring Network Settings .................................................................................................................. 33
Configuring Network General Settings ........................................................................................................33
Configuring Streaming Protocols...................................................................................................................36
Configuring DDNS Settings ..............................................................................................................................39
Configuring QoS Settings ..................................................................................................................................39
Configuring SNMP Settings..............................................................................................................................41
Configuring HTTPS Settings.............................................................................................................................43
Configuring IEEE 802.1X Settings.................................................................................................................44
6Configuring Video Analytics ...................................................................................................................... 46
Configuring Motion Detection Settings ..............................................................................................................46
Motion Detection....................................................................................................................................................46
Configuring Tampering Detection Settings.......................................................................................................47
Configuring Alarm In and Alarm Out.....................................................................................................................48
Configuring Event Settings........................................................................................................................................48
Event.............................................................................................................................................................................49
Package Management .................................................................................................................................................55
7Configuring Storage Settings ................................................................................................................... 57
SD Card Management..................................................................................................................................................57
SD Card Status.........................................................................................................................................................58
SD Card Format.......................................................................................................................................................58
SD Card Control.......................................................................................................................................................59
Content Management ..................................................................................................................................................59
Searching and Viewing the Records..............................................................................................................59
Search Results .........................................................................................................................................................60
Recording Settings.........................................................................................................................................................61
Adding a Recording Setting...............................................................................................................................62
Setting up a Recording ........................................................................................................................................63
8Configuring System Settings .................................................................................................................... 65
Configuring System General Settings ..................................................................................................................65
Configuring Maintenance Settings .......................................................................................................................66
Upgrading Firmware .............................................................................................................................................67
Rebooting the Camera.........................................................................................................................................67
Restoring the Camera ..........................................................................................................................................67
Importing /Exporting Files.................................................................................................................................68
Configuring User Accounts Settings.....................................................................................................................70
Account Management .........................................................................................................................................71
Configuring Access List Settings............................................................................................................................71
General Settings......................................................................................................................................................72
Filter ..............................................................................................................................................................................72

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Administrator IP address ....................................................................................................................................73
9Viewing System Information ..................................................................................................................... 74
Log.................................................................................................................................................................................74
Version .........................................................................................................................................................................75
10 Troubleshooting ............................................................................................................................................ 76
Troubleshooting for Common Issues ...................................................................................................................76
11 Appendix........................................................................................................................................................... 77
List of Symbols.................................................................................................................................................................77

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Figures
Figure 2-1 Install Unified Tool .................................................................................................................................................... 4
Figure 2-2 Select Installation Folder ....................................................................................................................................... 4
Figure 2-3 Confirm Installation.................................................................................................................................................. 5
Figure 2-4 Splash Screen.............................................................................................................................................................. 6
Figure 2-5 Scanning the network.............................................................................................................................................. 6
Figure 2-6 Device List ..................................................................................................................................................................... 7
Figure 2-7 IP Assignment.............................................................................................................................................................. 7
Figure 2-8 Firmware Upgrade..................................................................................................................................................... 8
Figure 2-9 Firmware Upgrade 2................................................................................................................................................. 9
Figure 3-1 Security Certificate Problem...............................................................................................................................11
Figure 3-2 Change Password....................................................................................................................................................11
Figure 3-3 Login Page ..................................................................................................................................................................12
Figure 3-4 Safety Problem..........................................................................................................................................................13
Figure 3-5 Security Certificate Problem...............................................................................................................................13
Figure 3-6 Change Password....................................................................................................................................................13
Figure 3-7 Login Page ..................................................................................................................................................................14
Figure 3-8 Main Page ...................................................................................................................................................................14
Figure 3-10 Live View Window Controls...............................................................................................................................15
Figure 3-11 User Account...........................................................................................................................................................16
Figure 4-1 General Settings.......................................................................................................................................................17
Figure 4-2 Video Orientation .....................................................................................................................................................18
Figure 4-3 Mode ..............................................................................................................................................................................19
Figure 4-4 Video Stream ..............................................................................................................................................................21
Figure 4-5 Smart codec................................................................................................................................................................22
Figure 4-6 Audio ..............................................................................................................................................................................24
Figure 4-7 IR Control Settings ..................................................................................................................................................25
Figure 4-8 Image Settings ..........................................................................................................................................................26
Figure 4-9 Exposure ......................................................................................................................................................................28
Figure 4-10 AE Speed Adjustment .........................................................................................................................................29
Figure 4-11 WDR.............................................................................................................................................................................29
Figure 4-12 Focus...........................................................................................................................................................................30
Figure 4-13 Privacy Mask ...........................................................................................................................................................31
Figure 5-1 Network Type..............................................................................................................................................................33
Figure 5-2 Enable IPv6.................................................................................................................................................................35
Figure 5-3 IPv6 Information.......................................................................................................................................................35
Figure 5-4 Manually setup IP Address..................................................................................................................................36
Figure 5-5 Streaming Protocols - HTTP...............................................................................................................................36
Figure 5-6 Streaming Protocols – RTSP ..............................................................................................................................37
Figure 5-7 Multicast Settings ...................................................................................................................................................38
Figure 5-8 DDNS .............................................................................................................................................................................39
Figure 5-9 Cos ..................................................................................................................................................................................40
Figure 5-10 QoS/DSCP................................................................................................................................................................41
Figure 5-11 SNMP Configurations.........................................................................................................................................42
Figure 5-12 HTTP............................................................................................................................................................................43
Figure 5-13 Certificate Request...............................................................................................................................................43
Figure 5-14 Upload files ..............................................................................................................................................................44
Figure 5-15 IEEE 802.1X Configurations – EAP-PEAP................................................................................................45
Figure 5-16 IEEE 802.1X Configurations – EAP-TLS....................................................................................................45
Figure 6-1 Configuring Motion Detection Settings .......................................................................................................47

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Figure 6-2 Tampering Detection Configurations ............................................................................................................47
Figure 6-3 Alarm In and Alarm Out.........................................................................................................................................48
Figure 6-4 Event Settings ...........................................................................................................................................................49
Figure 6-5 Event ..............................................................................................................................................................................49
Figure 6-6 Trigger Sources.........................................................................................................................................................50
Figure 6-7 Action.............................................................................................................................................................................51
Figure 6-8 Add Server....................................................................................................................................................................52
Figure 6-9 Server type – HTTP ..................................................................................................................................................53
Figure 6-10 Add Media.................................................................................................................................................................53
Figure 6-11 Event Settings Examples ..................................................................................................................................55
Figure 6-12 Package Management .......................................................................................................................................56
Figure 7-1 No SD Card..................................................................................................................................................................58
Figure 7-2 SD Card Onboard.....................................................................................................................................................58
Figure 7-3 SD Card Format ........................................................................................................................................................58
Figure 7-4 SD Card Control........................................................................................................................................................59
Figure 7-5 Search............................................................................................................................................................................60
Figure 7-6 Search Results...........................................................................................................................................................60
Figure 7-7 Play Search Result...................................................................................................................................................61
Figure 7-8 Recording Settings..................................................................................................................................................61
Figure 7-9 Recording Settings Details..................................................................................................................................62
Figure 7-10 Recording 1..............................................................................................................................................................64
Figure 8-1 Configuring System General Settings ...........................................................................................................65
Figure 8-2 Maintenance ..............................................................................................................................................................66
Figure 8-3 Import/Export Files.................................................................................................................................................68
Figure 8-4 Account Management...........................................................................................................................................71
Figure 8-5 Access List...................................................................................................................................................................72
Figure 9-1 System Log .................................................................................................................................................................74
Figure 9-2 Access Log ..................................................................................................................................................................75

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Tables
Table 3-1 Live View Window Controls ...................................................................................................................................15
Table 4-1 Stream and Frame Size Matrix ............................................................................................................................20
Table 7-1 Compatible SD Card.................................................................................................................................................57
Table 10-1 Troubleshooting ......................................................................................................................................................76

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About This Document
This document provides instructions for accessing, configuring, and operating the Honeywell
60 Series IP cameras. This document is intended for system installers, administrators, and
operators.
Overview of Contents
This document contains the following chapters and appendixes:
•Chapter 1, Introduction, provides an overview of the main features of the Honeywell 60
Series IP cameras.
•Chapter 2 , Accessingthe Camera, describes how to install the Unified Tool to access the
camera remotely from a web browser. It also describes how to update your camera’s
firmware.
•Chapter 3, Logging In and Viewing Live Video,describes how to log in to a camera and
using the main page.
•Chapter 4, Configuring Camera Settings, describes camera configurations.
•Chapter 5, Configuring Network Settings, describes network configurations.
•Chapter 6, Configuring Video Analytics, describes video analytics configurations.
•Chapter 7, Configuring Storage Settings, describes storage configurations.
•Chapter 8, Configuring System Settings, describes general system configurations.
•Chapter 9, Viewing System Information, describes system information, such as version, log
and online user information.
•Chapter 10, Troubleshooting, lists common problems and solutions.
•Chapter 11, Appendix, lists the descriptions of symbols.

Introduction
1
1Introduction
This chapter contains the following sections:
•Overview, page 1
•Key Features, page 1
Overview
Honeywell 60 Series IP cameras integrate traditional camera and network video technology,
combining video data collection and transmission. These flexible, fully featured cameras are
the ideal choice for a wide range of indoor and outdoor surveillance applications.
The cameras offer 2, 4 or 5 megapixel resolution at up to 60 frames per second and use video
compression technology to save bandwidth and storage while ensuring maximum video
quality. All the cameras are True Day/Night with intelligent IR capability, providing up to 197 ft
(60 m) of illumination in low-light and nighttime scenes. Also, all the cameras support WDR
function at up to 120 dB.
Each camera comes with configurable motion detection and camera tamper detection and
supports up to 5 user-defined privacy mask areas. In addition to a 12 VDC adapter all the
cameras support Power over Ethernet (PoE), eliminating the need for a separate power supply
and associated wiring. All models also support local video storage on microSDHC cards (up to
256 GB) when network service is interrupted.
Key Features
Key features of the Honeywell 60 Series IP cameras include the following:
Camera
•Up to 5MP (2560x1920) cameras
•Video parameter setup, such as electronic shutter and gain
•Motion detection
•Camera tampering detection
•True WDR (120 dB)
•True day/night mode using a removable IR cut filter
•Low-light with 2D/3D noise reduction saving storage and bandwidth together with smart
codec
•Built-in G sensor for third party application integration
•For use as part of Video Systems which comply with NDAA Section 889

Honeywell 60 Series IP Camera Software Configuration Guide
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Storage
•Central server backup (configure in Event settings)
•Recording over Internet, files stored on client PC
Network
•Up to 10 connections
•Compatible with the following network protocols: IPv4, IPv6, TCP/IP, HTTP, HTTPS, UPnP,
RTSP/RTP/RTCP, IGMP/Multicast, SMTP, DHCP, NTP, DNS, DDNS, CoS, QoS, SNMP,
802.1X, UDP, ICMP, ARP, TLS
•Support the following security modes: User account and password protection, HTTPS, IP
Filter, Digest authentication, TLS1.2 only, Stream encryption, AES128/256, SSH/Telnet
closed, PCIDSS compliance, FIPS Chipset Built-In
•Support the following languages: English, French, German, Italian, Japanese, Portuguese,
Russian, Spanish, Traditional Chinese
•Camera configuration and management via Ethernet
Events and Analytics
•Support the following Video Analytics types: Intrusion, loiter, line crossing, unattended
object, missing object, face detection
•Support the following event types: Video motion detection, Periodically, Alarm input,
System boot, Recording notification, Camera tampering detection
•Support the following event linkage mode: Event notification using digital output, HTTP,
Email and MicroSD card
User Management
•Each user belongs to specific group
•Different user rights for each group
System Management
•Log function
•Support controlling access permission by verifying the client PC’s IP address
•System resource information and running real-time status display

Accessing the Camera
3
2Accessing the Camera
This chapter contains the following sections:
•Installing the IPC Tool Utility, page 3
•Discovering Your Camera on the Network, page 3
•Assigning a New IP Address to Your Camera, page 7
•Upgrading the Camera’s Firmware, page 8
•Accessing the Camera from a Web Browser, page 9
Installing the Unified Tool
To get the installation package of Unified Tool:
•Browse to https://mywebtech.honeywell.com, login, navigate to Download Center Video
IP Cameras Camera Discovery Tools & Utilities Honeywell Unified Tool, and then
download the installation package of Unified Tool to your computer. You need to unzip
the package.
•Copy the installation package of Unified Tool from the CD along with the package of the
camera to your computer.
To install the Unified Tool:
1. Double-click the installation program in the installation package to install the Unified
Tool.

Honeywell 60 Series IP Camera Software Configuration Guide
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Figure 2-1 Install Unified Tool
2. Click Next and the following figure is displayed:
Figure 2-2 Select Installation Folder
3. Follow the on-screen instructions to configure your settings and click Next and the
following figure is displayed:

Accessing the Camera
5
Figure 2-3 Confirm Installation
4. Click Next and the installer will install Unified Tool on your computer. After the installation
is completed, click Close. A shortcut of Unified Tool will be displayed on the desktop.
Discovering Your Camera on the Network
Double-click on the desktop and the following figure is displayed:

Honeywell 60 Series IP Camera Software Configuration Guide
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Figure 2-4 Splash Screen
1. Select your language from the dropdown list of Language. Currently, only English is
supported.
2. Check “Don’t show the splash window on startup” and this page can be skipped next time.
If you want to check the splash window again, click as shown in Figure 3-3 and select
the checkbox of Show the splash page on startup.
3. Click CONTINUE. It will scan devices in the network automatically.
Figure 2-5 Scanning the network
After the scanning, all scanned devices in the same subnet and different subnet will be
displayed in the devices list.