Honeywell EQUIP Series:EQUIP HD3HDIH User manual

Document 800-07361V5 – Rev A – 07/2013
User Guide
equIP® Series
Indoor High Resolution
True Day/Night
IP Dome Camera
NTSC / PAL
HD3HDIH HD3HDIHX
HD3MDIH HD3MDIHX
HD3MWIH HD3MWIHX

Revisions
Issue Date Revisions
V2 Rev A 11/2011 New version of the User Guide for HD3 H.264 cameras. Added the HD3HDIH(X) and
HD3MWIH(X) models.
This document replaces 800-07361V1. Added a note advising that the camera should
not be connected to two different power sources at the same time. Changed how
many Administrators/Users can be logged on at the same time. Changed the length
of time you have to hold down the Factory Reset button. Added a FAQ advising to
disable any antivirus software if there is problems with installing the IP Utility software.
Also added the information for installing the Honeywell IP Utility on Windows 7. And
added Frame Rate to the list of available priority settings in the Compression Settings
section.
V3 Rev A 11/2011 Removed a sentence in Specifications which states that only 4 users can log on at a
time. Removed notes throughout that referred to a limited number of users that can
be logged on at a time. Updated the System Requirements. Added the step for
Enabling Microsoft .NET Framework 3.5 to the Install Honeywell IP Utility Software
section. Expanded on the Disable User Account Control section. Added WDR and
LDC to the Auto Exposure Settings table. Changed the Immunity Regulatory
specification from EN 50024 to 50130-4.
V4 Rev A 08/2012 Changed "EQUIP" to "equIP". Updated the PC Minimum System Requirements.
Updated the Secondary Stream Video Codec Settings section. Updated the
Configuring Motion Detection section.
Updated the method for connecting to the Honeywell Download Center and installing
the IP Utility software.
V5 A 07/2013 Updated URLs on back cover.
Added the Angles of View for the HD3MDIH camera.
Updated the Mount option.
Updated the method for finding the User Guide.
Changed "Honeywell Camera ActiveX Software" to "Honeywell PSIA IP ActiveX
Software".
Added notes about the removal of the credentials window for V49 or higher.
Updated the descriptions of ELC, ALC, and DSS, and of the descriptions of White
Balance.
Updated Specifications for the cameras, including the minimum illumination for all
cameras, the power consumption, the temperatures for all cameras, the Primary
Stream Resolutions, the AES/ELC .
Moved the "Uninstalling the ActiveX" section from Chapter 3 to Chapter 4, as well as
all Web Client information to Chapter 4.
Added the HD3MDIH01 and HD3MDIH02 options in the Specifications section, and to
the Introduction.
Updated the Regulatory for all cameras.
Added the dimension diagrams for the camera plus the pendant mount to the
Specifications section.
Added a note about the automatic installation of a signed version of ActiveX when
users log onto the Honeywell IP Utility for the first time.
Changed the Conformance from LVD 2006/95/EC to GPSD 2001/95/EC.
Changed the settings and description of DNR.
Added information about D/N Control and Alarm Interlock Day/Night Switching.
2

HD3 equIP® Series H.264 Indoor High Resolution True Day/Night IP Dome Camera User Guide
Document 800-07361V5 – Rev A – 07/2013 3
Contents
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Manufacturer’s Declaration of Conformance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Warranty and Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Unpack Everything . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Equipment Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Overview of Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Camera Components and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Camera Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Preparing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Preparing the Mounting Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Connecting the Wires. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mounting the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjusting the Camera FOV (Field of View). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjusting the Lens Focus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Securing the Enclosure Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3 Installing the Honeywell IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
About the Honeywell IP Utility and Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
About the Honeywell IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Step 1: Confirm Your System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Step 2: Install the Honeywell IP Utility Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Finding the equIP Series User Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Step 3: Log Onto the IP Utility and Discover Network Devices . . . . . . . . . . . . . . . . . . . . . . 34
Step 4: Connect to a Device and Configure Network Settings . . . . . . . . . . . . . . . . . . . . . . 37
Connecting to or Disconnecting From Devices . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring the IP Network Settings Automatically or Manually . . . . . . . . . . . . . . . . . 38
Interfacing with the equIP PSIA Device Via a Network Video Recorder . . . . . . . . . . . . . 40
Step 5: Launch the Web Client to View Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Uninstalling the IP Utility and/or the Bonjour Software . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Uninstalling IP Utility Using the Start Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Uninstalling the IP Utility and/or the Bonjour Software. . . . . . . . . . . . . . . . . . . . . . 43

4
Contents
4 IP Camera Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
About the Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
User Profiles: Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Confirming Your System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring Your OS and Browser for ActiveX Installation on Microsoft IE . . . . . . . . . . . . . . . . 47
Configuring Windows 7 (32-bit and 64-bit) and IE Security Settings . . . . . . . . . . . . . . 47
Configuring Windows XP Service Pack 3 and IE Security Settings . . . . . . . . . . . . . . . 54
Logging On and Off the IP Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Launching the Web Client from IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Logging Onto the Web Client from Internet Explorer . . . . . . . . . . . . . . . . . . . . . . 60
Uninstalling the Honeywell PSIA IP ActiveX: Microsoft IE . . . . . . . . . . . . . . . . . . . . 61
Logging Out of the Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Navigating the Web Client User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Taking a SnapShot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Configuring IP and Firmware Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Resetting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Primary Stream Video Codec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Secondary Stream Video Codec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Statistics: Received Bit Rate and Frame Rate . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Basic Camera Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Auto Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
White Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Zoom & Focus (HD3HDIH(X) model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Video Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Tamper Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Configuring Video Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Alarm and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Alarm Interlock Day/Night Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Appendix A Surface Mounting Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Appendix B Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Problem: Lens Out of Optical Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Problem: Live View Does Not Display the Expected Video . . . . . . . . . . . . . . . . . . . . . . . . 94
Problem: Failure of IP Utility Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Problem: Cannot Connect to a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Appendix C HD3HDIH(X) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Appendix D HD3MDIH(X) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Appendix E HD3MWIH(X) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Appendix F Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

HD3 equIP® Series H.264 Indoor High Resolution True Day/Night IP Dome Camera User Guide
Document 800-07361V5 – Rev A – 07/2013 5
Figures
Figure 2-1 HD3 Series Camera Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 2-2 Surface Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 2-3 Audio and Alarm PINs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 2-4 Normal Alarm States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 2-5 Alarm Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 2-6 Camera and Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 2-7 Wiring Connection Shown on Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 2-8 Gimbal Adjustment - Gimbal Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 2-9 Gimbal Movement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 2-10 Holding the Dome Bubble Over the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 2-11 Installing the Enclosure Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 3-1 Honeywell IP Utility Log On Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 3-2 Honeywell IP Utility User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 3-3 Set the IP Network Settings Automatically or Manually . . . . . . . . . . . . . . . . . . . . 39
Figure 3-4 ActiveX Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 3-5 Web Client Interface After Logging On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 4-1 Windows Firewall Settings for IE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 4-2 Allowed Programs List in IE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 4-3 Adding IE to the Allowed Programs List. . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 4-4 Searching for UAC in the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 4-5 User Account Control Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 4-6 Preferred UAC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 4-7 Run IE as Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 4-8 Camera Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 4-9 Trusted Sites Configuration Page in IE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 4-10 Trusted Sites List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 4-11 Adding a Whole Subnet to the List of Trusted Sites. . . . . . . . . . . . . . . . . . . . . . 54
Figure 4-12 Allowing IE through the Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 4-13 Camera Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 4-14 Trusted Sites Configuration Page in IE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 4-15 Trusted Sites List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 4-16 Adding a Whole Subnet to the List of Trusted Sites. . . . . . . . . . . . . . . . . . . . . . 58
Figure 4-17 Launching the Web Client from the IP Utility . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 4-18 ActiveX Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 4-19 Web Client Window Layout: Administrator Log On . . . . . . . . . . . . . . . . . . . . . . 62

6
Figures
Figure 4-20 Web Client: Administrator User of HD3MDIH(X) and HD3MWIH . . . . . . . . . . . . . . . 63
Figure 4-21 Web Client: Administrator User of HD3HDIH . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 4-22 Web Client: Guest User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 4-23 Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 4-24 IP and Firmware Settings: Device Information Tab . . . . . . . . . . . . . . . . . . . . . . 66
Figure 4-25 Compressions Settings Tab: Primary Stream . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 4-26 Primary Stream Video Codec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 4-27 Secondary Stream Video Codec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 4-28 Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 4-29 Bit Rate Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 4-30 Frame Rate Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 4-31 Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure 4-32 Zoom & Focus Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Figure 4-33 Zoom & Focus Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Figure 4-34 Video Analytics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Figure 4-35 Tamper Detection Settings on the Video Analytics Tab. . . . . . . . . . . . . . . . . . . . 79
Figure 4-36 Video Analytics Alarm Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 4-37 Video Motion Detection Configuration - 30% Sensitivity Level . . . . . . . . . . . . . . . . 84
Figure 4-38 Video Motion Detection Configuration - 50% Sensitivity Level . . . . . . . . . . . . . . . . 85
Figure 4-39 Video Motion Detection Configuration - 80% Sensitivity Level . . . . . . . . . . . . . . . . 85
Figure 4-40 VMD Configuration Example - 30% Sensitivity Level for a Wide Field of View . . . . . . . . 86
Figure 4-41 VMD Configuration Example - 50% Sensitivity Level for a Wide Field of View . . . . . . . . 86
Figure 4-42 VMD Configuration Example - 80% Sensitivity Level for a Wide Field of View . . . . . . . . 87
Figure 4-43 Video Motion Detection Configuration - A Combination Setup . . . . . . . . . . . . . . . . 87
Figure 4-44 Audio and IO Settings Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Figure 4-45 D/N Control Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 4-46 Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure B-1 Limited or No Connection Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Figure C-1 HD3HDIH(X) Camera Side View with Dimensions . . . . . . . . . . . . . . . . . . . . . . 97
Figure C-2 HD3HDIH(X) Camera Side View Dimensions without Skirt . . . . . . . . . . . . . . . . . . 97
Figure C-3 HD3HDIH(X) Camera Side View Dimensions with Adapter Plate . . . . . . . . . . . . . . . 97
Figure C-4 HD3HDIH(X) Camera Bottom View with Dimensions . . . . . . . . . . . . . . . . . . . . . 98
Figure C-5 HD3HDIH(X) Camera Pendant Mount Option with Dimensions . . . . . . . . . . . . . . . 98
Figure D-1 HD3MDIH(X) Camera Side View with Dimensions . . . . . . . . . . . . . . . . . . . . . 101
Figure D-2 HD3MDIH(X) Camera Side View Dimensions without Skirt . . . . . . . . . . . . . . . . . 101
Figure D-3 HD3MDIH(X) Camera Side View Dimensions with Adapter Plate. . . . . . . . . . . . . . 102
Figure D-4 HD3MDIH(X) Camera Bottom View with Dimensions . . . . . . . . . . . . . . . . . . . . 102
Figure D-5 HD3MDIH(X) Camera Pendant Mount Option with Dimensions . . . . . . . . . . . . . . 103
Figure E-1 HD3MWIH(X) Camera Side View with Dimensions . . . . . . . . . . . . . . . . . . . . . 107
Figure E-2 HD3MWIH(X) Camera Side View Dimensions without Skirt. . . . . . . . . . . . . . . . . 107
Figure E-3 HD3MWIH(X) Camera Side View Dimensions with Adapter Plate . . . . . . . . . . . . . 107
Figure E-4 HD3MWIH(X) Camera Bottom View with Dimensions. . . . . . . . . . . . . . . . . . . . 108
Figure E-5 HD3MWIH(X) Camera Pendant Mount Option with Dimensions . . . . . . . . . . . . . . 108

HD3 equIP® Series H.264 Indoor High Resolution True Day/Night IP Dome Camera User Guide
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Tables
Table 1-1 Fixed Mini Dome Network Camera Model Numbers . . . . . . . . . . . . . . . . . . . . . . 13
Table 2-1 Audio and Alarm Connector PIN Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Table 3-1 PC Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Table 3-2 Items Installed On Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Table 3-3 IP Network Device Setting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table 4-1 User Profiles and Permissions for the Web Client . . . . . . . . . . . . . . . . . . . . . . . 46
Table 4-2 PC Minimum Requirements for ActiveX . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Table 4-3 Tabs in the Web Client Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Table 4-4 Video Streaming Resolutions - 1080p Resolution Primary Stream . . . . . . . . . . . . . . 69
Table 4-5 Video Streaming Resolutions - 720p Resolution Primary Stream . . . . . . . . . . . . . . . 69
Table 4-6 Video Streaming Resolutions - 1080p Resolution Secondary Stream. . . . . . . . . . . . . 70
Table 4-7 Video Streaming Resolutions - 720p Resolution Secondary Stream . . . . . . . . . . . . . 70
Table 4-8 Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Table 4-9 Selecting Quality, Bit Rate, or Frame Rate.. . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Table 4-10 Auto Exposure Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Table 4-11 White Balance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Table 4-12 Blur Threshold Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Table 4-13 Blinding Threshold Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Table 4-14 Scene Change Threshold Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

8
Tables

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About This Document
This document introduces the Honeywell HD3 equIP Series Indoor High Resolution True
Day/Night IP Dome Camera. It covers how to install and operate your camera in a network
environment.
This document is intended for system installers, administrators, and operators.
Overview of Contents
This document contains the following chapters and appendixes:
•Chapter 1, Introduction, introduces your HD3 series camera and gives a functional
overview of its components.
•Chapter 2, Installation and Setup, provides procedures for installing cameras,
adjusting the lens, and setting up a network camera environment.
•Chapter 3, Installing the Honeywell IP Utility, describes how to install the Honeywell
IP Utility and set up administrator privileges.
•Chapter 4, IP Camera Web Client, describes how to use the web client application to
view video and configure the available settings for the network camera.
•Appendix A, Surface Mounting Template, provides a mounting template for your
HD3 series camera.
•Appendix B, Troubleshooting, lists common problems encountered when setting up
the network camera.
•Appendix C, HD3HDIH(X) Specifications, provides specifications for your
HD3HDIH(X) series camera.
•Appendix D, HD3MDIH(X) Specifications, provides specifications for your
HD3MDIH(X) series camera.
•Appendix E, HD3MWIH(X) Specifications, provides specifications for your
HD3MWIH(X) series camera.
•Appendix F, Glossary, explains terms and initializations used in this guide.
•TheIndex provides quick access to commonly searched terms.

10
Cautions and Warnings
Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
WARNING! 24 V AC models require the use of CSA Certified/UL Listed
Class 2 power adapters to ensure compliance with
electrical safety standards. Power over Ethernet (PoE)
should meet the IEEE 802.3 af PoE standard.
Caution When powering the camera from 24 V AC, a UPS source should
be considered to ensure satisfactory performance.
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the
limits for a Class B digital device. Pursuant to Part 15B of the FCC Rules, these limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and,
CAUTION THIS SYMBOL INDICATES THAT
DANGEROUS VOLTAGE
CONSTITUTING A RISK OF
ELECTRIC SHOCK IS PRESENT
WITHIN THE UNIT.
CAUTION:TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE THE COVER.
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICINGTO QUALIFIED SERVICE
PERSONNEL.
THIS SYMBOL INDICATES THAT
IMPORTANT OPERATING AND•
MAINTENANCE INSTRUCTIONS
ACCOMPANY THIS UNIT.
RISK OF ELECTRIC
SHOCK
DO NOT OPEN
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this
product (applicable in the European Union and other European countries with
separate collection systems). This product should be disposed of, at the end of
its useful life, as per applicable local laws, regulations, and procedures.

HD3 equIP® Series H.264 Indoor High Resolution True Day/Night IP Dome Camera User Guide
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if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference. For example, try reorienting or relocating the receiving antenna,
increasing the separation between the equipment and receiver, or connecting the
equipment to an outlet on a different circuit.
Caution Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Manufacturer’s Declaration of Conformance
North America
The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No.
60950-1.
Europe
The manufacturer declares that the equipment supplied with this guide is compliant with
the European Parliament and Council Directive on the Restrictions of the use of certain
Hazardous Substances in electrical and electronic equipment (2011/65/EU), the General
Product Safety Directive (2001/95/EC) and the essential requirements of the EMC
directive (2004/108/EC), conforming to the requirements of standards EN 55022 for
emissions, EN 50130-4 for immunity, and EN 60950-1 for electrical equipment safety.
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.

12
In the event you have a problem with any Honeywell product, please call Customer
Service at 1 800 323 4576 for assistance or to request a Return Merchandise
Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available
for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped
to Honeywell without a clearly identified Return Merchandise Authorization (RMA)
number may be refused.

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1
Introduction
The HD3 equIP Series Indoor High Resolution True Day/Night IP Dome Cameras provide
high quality video surveillance over a network connection. See Table 1-1 for descriptions
of the camera models.
Table 1-1 Fixed Mini Dome Network Camera Model Numbers
Model number Description
HD3HDIH True Day/Night 1080p, 3.0 – 9 mm Vari Focal Motorized Focus
and Zoom Lens, NTSC
HD3HDIHX True Day/Night 1080p, 3.0 – 9 mm Vari Focal Motorized Focus
and Zoom Lens, PAL
HD3MDIH True Day/Night 720p, 3.3 – 12 mm VFAI Lens, NTSC
HD3MDIHX True Day/Night 720p, 3.3 – 12 mm VFAI Lens, PAL
HD3MDIH01 True Day/Night 720p, 2.5 – 6 mm VFAI Lens, NTSC
HD3MDIH02 True Day/Night 720p, 10.0 – 28 mm VFAI Lens, NTSC
HD3MWIH True Day/Night 720p WDR, 3.3 – 12 mm VFAI Lens, NTSC
HD3MWIHX True Day/Night 720p WDR, 3.3 – 12 mm VFAI Lens, PAL

14
Introduction
Features
The HD3 series camera features:
• Mechanical Infrared (IR) cut filter ensures excellent low light performance
• Camera Tamper Detection
• Video Motion Detection
• H.264 and MJPEG compression
• Dual digital video streams simultaneously, independently configurable
• Remote firmware updates
• Support of both Dynamic and Static IP address assignment
• Multiple levels of password protected remote access prevents unauthorized users
from altering system settings
• Advanced IP Utility software
• Web server for remote setup of camera video and network parameters
• 24 V AC or PoE IEEE 802.3 af choice of power inputs
• Input and output alarm contacts support
• Bi-directional audio support
• Local video out – aim and focus
Model Resolution Scan Sensor
HD3HDIH(X) 1080p (1920 x 1080) 1/2.7" color CMOS progressive
HD3MDIH(X) 720p (1280 x 720) 1/4” color CMOS progressive
HD3MWIH(X) 720p (1280 x 720) 1/3" color CMOS progressive

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2
Installation and Setup
This chapter describes how to:
• Mount the camera
• Adjust the camera for the clearest image
• Set up the camera in a network system
Before You Begin
Before installing the camera, Honeywell recommends that you:
• Carefully read this guide and keep it for future reference.
• Download the latest software updates. Go to
http://www.honeywellsystems.com/support/download-center/index.html and follow
the instructions on the page to logon, find your camera, and then download
software updates.
Note You will need a Username and Password to log in to the Download Center. To
receive a Username and Password, contact the customer service center for
your region. Contact information is found on the Download Center page.

16
Installation and Setup
Unpack Everything
Check that the items received match those listed on the order form and packing slip. The
HD3 series camera packing box should include, in addition to a Quick Install Guide:
• One fully-assembled HD3 series camera, including factory-installed BNC connector
for local video out aim and focus
• One adapter plate
• One HD3 series camera hardware kit that includes mounting screws and screw caps
• One BNC cable for local video out - aim and focus
• One mounting template
• One product warranty
• One DVD containing the software and this User Guide
If any parts are missing or damaged, contact the dealer from which you purchased your
camera or call Honeywell Customer Service (see Warranty and Service on page 11).
Equipment Required
The following tools might help you to complete the installation:
•Drill
• Screwdrivers
• Wire cutters
Overview of Installation Procedure
Note Please familiarize yourself with the installation procedure and complete each
step in the exact sequence given.
The initial installation of your HD3 series camera consists of the following steps:
Step See …
1 Preparation Preparing the Camera, page 19
2 Connect the wiring. Connecting the Wires, page 20
Mount the camera. Mounting the Camera, page 25

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3 Adjust the camera angle, position, and
focus for optimum image.
Adjusting the Camera FOV (Field
of View), page 26
4 Secure the enclosure cover. Securing the Enclosure Cover,
page 30
5 Program the camera. Camera Setup, page 72
Step See …

18
Installation and Setup
Camera Components and Functions
Your Honeywell HD3 series camera consists of a fully-integrated enclosure with camera
and lens. The wiring can be completely concealed to reduce the risk of tampering.
Figure 2-1 HD3 Series Camera Components
Interface board
Dome bubble
Turret (bubble insert)
Base
Gimbal assembly
Gimbal base
Skirt
Camera
Back box
(not supplied)
Flush Mount Surface Mount
Adapter plate
Cover plate

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Camera Installation
Preparing the Camera
1. Rotate the dome bubble counterclockwise
until it disconnects.
2. Pull the turret to remove it.
3. Rotate the camera counterclockwise until it
disconnects from the skirt.
4. Set aside the dome bubble, turret, and
camera.
Preparing the Mounting Surface
1. Mark the mounting surface for screw holes and wire access hole.
• Use the mounting template if you are surface mounting your camera. See Surface
Mounting Template on page 91
• Use the flush mount adapter plate as a template if you are flush mounting your
camera.
Figure 2-2 Surface Mounting Template
Skirt
Dome bubble
Camera
Turret
Drill these holes for the
mounting screws.
Cut this hole, then pull the
power, audio, and alarm
wires through it.

20
Installation and Setup
2. Pre-drill the holes as indicated on the template, using the recommended hole size for
the screws being used.
Note Other fasteners (preferably stainless steel) can be used, provided they are not
larger than the screw holes on the mounting template.
Connecting the Wires
Caution Installation must be performed by a qualified electrician. The power
wire size for the distance and the number of cameras must be
determined to maintain 24 V AC at each camera.
Connecting Audio and Alarms
1. Pull the wires through the ceiling or wall hole until you have at least 4 inches of wire.
2. Remove the green connector strip (see Figure 2-6 on page 23) from the camera base
and make all the necessary alarm and audio connections.
3. Connect a twisted pair (UTP) cable from each peripheral alarm contact to each alarm
input on the terminal block, as shown in Figure 2-3 and Table 2-1.
Figure 2-3 Audio and Alarm PINs
1234 5678
Power
Table 2-1 Audio and Alarm Connector PIN Definitions
PIN Definition
1AudioIn+
2AudioIn-
3AudioOut+
4AudioOut-
5AlarmIn+
6AlarmIn-
7AlarmOut+
8AlarmOut-