Hoshizaki Dcm-500b h User manual

Models

DCM-300BAH(-OS)

DCM-500B_H(-OS)

DCM-751BWH(-OS)

DCM-752BAH(-OS)

Cubelet Icemaker/Dispenser

Instruction Manual

Issued: 3-25-2020

hoshizakiamerica.com

WARNING

Only qualied service technicians should install and service the appliance. To

obtain the name and phone number of your local Hoshizaki Certied Service

Representative, visit www.hoshizaki.com. No installation or service should be

undertaken until the technician has thoroughly read this Instruction Manual.

Likewise, the owner/manager should not proceed to operate the appliance until the

installer has instructed them on its proper operation. Failure to install, operate, and

maintain the appliance in accordance with this manual will adversely affect safety,

performance, component life, and warranty coverage and may result in costly water

damage. Proper installation is the responsibility of the installer. Product failure or

property damage due to improper installation is not covered under warranty.

Hoshizaki provides this manual primarily to assist qualied service technicians in the

installation, maintenance, and service of the appliance.

Should the reader have any questions or concerns which have not been satisfactorily

addressed, please call, send an e-mail message, or write to the Hoshizaki Technical

Support Department for assistance.

Phone: 1-800-233-1940; (770) 487-2331

Fax: 1-800-843-1056; (770) 487-3360

E-mail: [email protected]

618 Highway 74 South

Peachtree City, GA 30269

Attn: Hoshizaki Technical Support Department

NOTE: To expedite assistance, all correspondence/communication MUST include the

following information:

• Model Number

• Serial Number

• Complete and detailed explanation of the problem.

CONTENTS

Important Safety Information ................................................................................................. 4

I. Specications...................................................................................................................... 6

A. Electrical and Refrigerant Data ..................................................................................... 6

1. DCM-300BAH(-OS).................................................................................................. 6

2. DCM-500B_H(-OS) ................................................................................................. 6

3. DCM-751BWH(-OS) ................................................................................................ 7

4. DCM-752BAH(-OS) ................................................................................................. 7

B. Dimensions/Connections .............................................................................................. 8

1. Air-Cooled Models (DCM-300BAH(-OS), DCM-500BAH(-OS))................................ 8

2. Air-Cooled Models (DCM-752BAH(-OS))................................................................. 9

3. Water-Cooled Models (DCM-500BWH(-OS))......................................................... 10

4. Water-Cooled Models (DCM-751BWH(-OS))..........................................................11

II. Installation and Operating Instructions ............................................................................ 12

A. Location ...................................................................................................................... 12

B. Checks Before Installation........................................................................................... 13

C. How to Remove Panels............................................................................................... 14

D. Setup........................................................................................................................... 15

E. Electrical Connection .................................................................................................. 15

F. Water Supply and Drain Connections .......................................................................... 16

1. Icemaker ................................................................................................................ 17

2. Water-Cooled Condenser....................................................................................... 18

G. Final Checklist ............................................................................................................ 20

H. Startup ........................................................................................................................ 21

I. Dispense Mode Switch ................................................................................................. 23

J. Alarm Safeties.............................................................................................................. 23

III. Maintenance ................................................................................................................... 24

A. Maintenance Schedule................................................................................................ 25

B. Cleaning and Sanitizing Instructions ........................................................................... 26

IV. Preparing the Appliance for Periods of Non-Use ............................................................ 30

V. Disposal ........................................................................................................................... 32

IMPORTANT

This manual should be read carefully before the appliance is installed and operated.

Read the warnings and guidelines contained in this manual carefully as they

provide essential information for the continued safe use and maintenance of the

appliance. Retain this manual for any further reference that may be necessary.

Important Safety Information

Throughout this manual, notices appear to bring your attention to situations which could

result in death, serious injury, damage to the appliance, or damage to property.

WARNING Indicates a hazardous situation which could result in death or

serious injury.

NOTICE Indicates a situation which could result in damage to the

appliance or property.

IMPORTANT Indicates important information about the installation, use, and

care of the appliance.

WARNING

The appliance should be destined only to the use for which it has been expressly

conceived. Any other use should be considered improper and therefore dangerous.

The manufacturer cannot be held responsible for injury or damage resulting

from improper, incorrect, and unreasonable use. Failure to install, operate, and

maintain the appliance in accordance with this manual will adversely affect safety,

performance, component life, and warranty coverage and may result in costly water

damage.

To reduce the risk of death, electric shock, serious injury, or re, follow basic

precautions including the following:

• Only qualied service technicians should install and service the appliance.

• The appliance must be installed in accordance with applicable national, state, and

local codes and regulations.

• Electrical connection must be hard-wired and must meet national, state, and local

electrical code requirements. Failure to meet these code requirements could result

in death, electric shock, serious injury, re, or damage.

• The appliance requires an independent power supply of proper capacity. See the

nameplate for electrical specications. Failure to use an independent power supply

of proper capacity can result in a tripped breaker, blown fuse, damage to existing

wiring, or component failure. This could lead to heat generation or re.

• THE APPLIANCE MUST BE GROUNDED. Failure to properly ground the appliance

could result in death or serious injury.

• To reduce the risk of electric shock, do not touch the power switch or control switch

with damp hands.

• Move the power switch to the "OFF" position and turn off the power supply before

servicing. Lockout/Tagout to prevent the power supply from being turned back on

inadvertently.

• Do not place ngers or any other objects into the ice discharge opening.

• Do not make any alterations to the appliance. Alterations could result in electric

shock, injury, re, or damage.

WARNING, continued

• The appliance is not intended for use by persons (including children) with reduced

physical, sensory, or mental capabilities, or lack of experience and knowledge,

unless they have been given supervision or instruction concerning use of the

appliance by a person responsible for their safety.

• Children should be properly supervised around the appliance.

• Do not climb, stand, or hang on the appliance or allow children or animals to do so.

Serious injury could occur or the appliance could be damaged.

• Do not use combustible spray or place volatile or ammable substances near the

appliance. They might catch re.

• Keep the area around the appliance clean. Dirt, dust, or insects in the appliance

could cause harm to individuals or damage to the appliance.

NOTICE

• Follow the water supply, drain connection, and maintenance instructions carefully to

reduce the risk of costly water damage.

• In areas where water damage is a concern, install in a contained area with a oor

drain.

• Install the appliance in a location that stays above freezing. Normal operating

ambient temperature must be within 45°F to 100°F (7°C to 38°C).

• Do not leave the appliance on during extended periods of non-use, extended

absences, or in sub-freezing temperatures. To properly prepare the appliance for

these occasions, follow the instructions in "IV. Preparing the Appliance for Periods

of Non-Use."

• Do not place objects on top of the appliance.

• The ice storage bin is for ice use only. Do not store anything else in the ice storage

bin.

I. Specications

A. Electrical and Refrigerant Data

The rating label and nameplate provide electrical and refrigerant data. The rating label

can be seen by removing the front panel. The nameplate is located on the rear panel. For

certication marks, see the nameplate.

We reserve the right to make changes in specications and design without prior notice.

1. DCM-300BAH(-OS)

Single Phase

Model Number DCM-300BAH(-OS)

AC Supply Voltage 115-120/60/1

Compressor 115V 6.0RLA 29.0LRA

Gear Motor 120V 1.45FLA 80W

Fan Motor 115V 0.8FLA 16W

Agitating Motor 115V 0.9FLA 55W

Dispensing Motor 115V 0.9FLA 55W

Other 120V 0.2A

Maximum Fuse Size 20 AMPS

Max. HACR Breaker

(USA Only)

20 AMPS

Max. Circuit Breaker

(Canada Only)

20 AMPS

Minimum Circuit

Ampacity

20 AMPS

Design Pressure HI-460PSI LO-290PSI

Refrigerant 404A 15.9 OZ.

2. DCM-500B_H(-OS)

Single Phase

Model Number DCM-500BAH(-OS) DCM-500BWH(-OS)

AC Supply Voltage 115-120/60/1 115-120/60/1

Compressor 120V 7.5RLA 54.5LRA 120V 7.5RLA 54.5LRA

Gear Motor 120V 2.4FLA 1/4HP 120V 2.4FLA 1/4HP

Fan Motor 120V 1.0FLA 50W - - -

Agitating Motor 120V 0.9FLA 55W 120V 0.9FLA 55W

Dispensing Motor 120V 0.9FLA 55W 120V 0.9FLA 55W

Other 120V 0.2A 115V 0.2A

Maximum Fuse Size 20 AMPS 20 AMPS

Max. HACR Breaker

(USA Only)

20 AMPS 20 AMPS

Max. Circuit Breaker

(Canada Only)

20 AMPS 20 AMPS

Minimum Circuit

Ampacity

20 AMPS 20 AMPS

Design Pressure HI-460PSI LO-290PSI HI-460PSI LO-290PSI

Refrigerant 404A 1 LB 4.1 OZ. 404A 11.5 OZ.

3. DCM-751BWH(-OS)

Single Phase

Model Number DCM-751BWH(-OS)

AC Supply Voltage 115-120/60/1

Compressor 115V 14.6RLA 77LRA

Gear Motor 120V 3.0FLA 1/4HP

Fan Motor - - -

Agitating Motor 120V 1.8FLA(TOTAL) 110W

Dispensing Motor 120V 0.9FLA 55W

Other 120V 0.6A

Maximum Fuse Size 20 AMPS

Max. HACR Breaker

(USA Only)

20 AMPS

Max. Circuit Breaker

(Canada Only)

20 AMPS

Minimum Circuit

Ampacity

20 AMPS

Design Pressure HI-460PSI LO-290PSI

Refrigerant 404A 1 LB 6 OZ.

4. DCM-752BAH(-OS)

Single Phase

Model Number DCM-752BAH(-OS)

AC Supply Voltage 115-120/60/1

Compressor 115V 9.4RLA 70LRA

Gear Motor 120V 3.0FLA 1/4HP

Fan Motor 115V 1.75A 1/10HP

Agitating Motor 120V 1.8FLA(TOTAL) 110W

Dispensing Motor 120V 0.9FLA 55W

Other 120V 0.6A

Maximum Fuse Size 20 AMPS

Max. HACR Breaker

(USA Only)

20 AMPS

Max. Circuit Breaker

(Canada Only)

20 AMPS

Minimum Circuit

Ampacity

20 AMPS

Design Pressure HI-455PSI LO-210PSI

Refrigerant 404A 1 LB 10 OZ.

Rear

B. Dimensions/Connections

1. Air-Cooled Models (DCM-300BAH(-OS), DCM-500BAH(-OS))

NOTICE

Allow 6" (15 cm) clearance at rear and

sides for proper air circulation and ease

of maintenance and/or service should

they be required. Allow 24"(61cm)

clearance at top to allow for removal of

the auger.

Unit: mm [in.]

DCM-300BAH

DCM-500BAH

DCM-300BAH-OS

DCM-500BAH-OS

A100 [3.94] NA

B93 [3.66] NA

CNA 100 [3.94]

DNA 99 [3.90]

E48 [1.89] NA

FNA 207 [8.14]

DCM-300BAH(-OS)

DCM-500BAH(-OS)

Side

DCM-300BAH(-OS)

DCM-500BAH(-OS)

DCM-300BAH(-OS)

DCM-500BAH(-OS)

Front

Unit: mm [in.]

2. Air-Cooled Models (DCM-752BAH(-OS))

NOTICE

Allow 6" (15 cm) clearance at rear and

sides for proper air circulation and ease

of maintenance and/or service should

they be required. Allow 24"(61cm)

clearance at top to allow for removal of

the auger.

DCM-752BAH DCM-752BAH-OS

A100 [3.94] NA

B165 [6.5] NA

CNA 100 [3.94]

DNA 165 [6.5]

E76 [2.99] NA

FNA 284 [11.20]

RearSideFront

3. Water-Cooled Models (DCM-500BWH(-OS))

Unit: mm [in.]

NOTICE

Allow 6" (15 cm) clearance at rear and

sides for proper air circulation and ease

of maintenance and/or service should

they be required. Allow 24"(61cm)

clearance at top to allow for removal of

the auger.

DCM-500BWH DCM-500BWH-OS

A100 [3.94] NA

B93 [3.66] NA

CNA 100 [3.94]

DNA 99 [3.90]

E48 [1.89] NA

FNA 207 [8.14]

Rear

Side

Front

4. Water-Cooled Models (DCM-751BWH(-OS))

Unit: mm [in.]

NOTICE

Allow 6" (15 cm) clearance at rear and

sides for proper air circulation and ease

of maintenance and/or service should

they be required. Allow 24"(61cm)

clearance at top to allow for removal of

the auger.

DCM-751BWH DCM-751BWH-OS

A100 [3.94] NA

B165 [6.5] NA

CNA 100 [3.94]

DNA 165 [6.5]

E76 [2.99] NA

FNA 284 [11.2]

Rear

Side

Front

II. Installation and Operating Instructions

WARNING

• The appliance must be installed in accordance with applicable national, state, and

local codes and regulations.

• Failure to install, operate, and maintain the appliance in accordance with this

manual will adversely affect safety, performance, component life, and warranty

coverage and may result in costly water damage.

• CHOKING HAZARD: Ensure all components, fasteners, and thumbscrews are

securely in place after installation. Make sure that none have fallen into the ice

storage bin.

A. Location

NOTICE

• The appliance is not intended for outdoor use. Normal operating ambient

temperature must be within 45°F to 100°F (7°C to 38°C); Normal operating

water temperature must be within 45°F to 90°F (7°C to 32°C). Operation of the

appliance, for extended periods, outside of these normal temperature ranges

may affect appliance performance.

• The appliance will not work at sub-freezing temperatures. To prevent damage

to the water supply line, drain the appliance if the air temperature is going to go

below 32°F (0°C). See "IV. Preparing the Appliance for Periods of Non-Use."

• Opti-Serve Model (-OS): Sunlight, direct and indirect, can have an effect on the

operation of the dispense sensors. If a problem is noticed, the appliance should

be moved out of direct sunlight and/or farther away from any outside windows.

• The appliance should not be located next to ovens, grills, or other high heat producing

equipment.

• Allow 6" (15 cm) clearance at rear and sides for proper air circulation and ease of

maintenance and/or service should they be required. Allow 24" (61 cm) clearance at top

to allow for removal of the auger.

• The location should provide a rm and level foundation for the appliance.

B. Checks Before Installation

• Visually inspect the exterior of the shipping container and immediately report any

damage to the carrier. Upon opening the container, any concealed damage should also

be immediately reported to the carrier.

• Remove the shipping carton, tape, and packing material. If any are left in the appliance,

it will not work properly.

• See the nameplate on the rear panel, and check that your voltage supplied corresponds

with the voltage specied on the nameplate.

• Remove the panels to prevent damage when installing the appliance. See "II.C. How to

Remove Panels."

• Remove the package containing the accessories.

• Remove the protective plastic lm from the panels. If the appliance is exposed to the

sun or to heat, remove the lm after the appliance cools.

• Check that the refrigerant lines do not rub or touch lines or other surfaces, and that the

fan blade (if applicable) turns freely.

• This appliance can be installed on a countertop or on an optional stand. If using an

optional stand, see the table below. For further options, contact your local Hoshizaki

distributor.

Model Number SD Stand

DCM-300BAH(-OS) SD-450/SD-500

DCM-500B_H(-OS)

DCM-751BWH(-OS) SD-700/SD-750

DCM-752BAH(-OS)

• The drip tray on the front of the DCM-751BWH(-OS) and DCM-752BAH(-OS) is

removable for installations using an in-counter drain. Drip tray removal requires

HS-5003 for DCM-751BWH and DCM-752BAH or HS-5002 for DCM-751BWH-OS

and DCM-752BAH-OS.

DCM on Hoshizaki Stand

SD-450 or SD-700

DCM on Hoshizaki Stand

SD-500 or SD-750

DCM-751BWH and

DCM-752BAH with

DripTray Removal Kit

HS-5003

DCM-751BWH-OS and

DCM-752BAH-OS with

DripTray Removal Kit

HS-5002

Model Shown: DCM-752BAH

C. How to Remove Panels

See Fig. 1

• Front Panel: Remove the screw. Lift up and towards you. Disconnect the connector on

push-button models.

• Top Panel: Lift up at front slightly, push rearward and lift off.

• Apron Panel: Remove the screws and pull towards you. Disconnect the connectors on

optical-sensor models.

• Side Panel: Remove the screws and pull towards you.

• Ice Storage Bin Cover: Remove the thumbscrews and pull towards you.

Fig. 1

Push-Button Models Opti-Serve Models

Fig. 2

Top Panel

Side Panel

Front Panel

Apron Panel

Connector

Top Panel

Side Panel

Front Panel

Apron Panel

Connectors

Ice Storage

Bin Cover

Ice Storage

Bin Cover

D. Setup

1) Position the appliance in the selected permanent location. If applicable, attach optional

6" legs or attach to an optional stand. If attaching to a stand, refer to the instructions

included with the stand. If removing the drip tray, refer to the instructions included with

the HS kit (HS-5003 for DCM-751BWH and DCM-752BAH or HS-5002 for

DCM-751BWH-OS and DCM-752BAH-OS).

2) Level the appliance in both the left-to-right and front-to-rear directions. If using optional

6" legs or an optional stand, adjust the legs to make the appliance level.

3) If mounting at to a counter, seal the perimeter where the appliance contacts the

counter with approved caulk compound in a smooth and easily cleanable manner.

4) Replace the panels in their correct positions.

E. Electrical Connection

WARNING

For All Models

• Electrical connection must be hard-wired and must meet national, state, and local

electrical code requirements. Failure to meet these code requirements could result

in death, electric shock, serious injury, re, or damage.

• The appliance requires an independent power supply of proper capacity. See

the nameplate for electrical specications. Failure to use an independent power

supply of proper capacity can result in a tripped breaker, blown fuse, damage to

existing wiring, or component failure. This could lead to heat generation or re.

• THE APPLIANCE MUST BE GROUNDED. Failure to properly ground the

appliance could result in death or serious injury.

• Electrical connection must be made in accordance with the instructions on the

"WARNING" tag, provided with the pig tail leads in the junction box. See Fig. 3.

• Usually an electrical permit and services

of a licensed electrician are required.

• The maximum allowable voltage variation

is ±10 percent of the nameplate rating.

• The white lead must be connected to the

neutral conductor of the power source.

NOTICE! Miswiring may result in

damage to the appliance.

• The opening for the power supply

connection is 7/8" DIA to t a 1/2" trade

size conduit.

Fig. 3 115-120/60/1

WARNING

ELECTRICAL CONNECTION

THIS UNIT MUST BE GROUNDED

Failure to properly ground or wire

this unit could result in death,

serious injury, or severe damage

to the icemaker. The white lead

must be connected to the neutral

conductor of the power source.

See diagram below.

4A4766-010

JUNCTION BOX

15-120V

BROWN

WHITE

F. Water Supply and Drain Connections

See Fig. 4, 5, and 6

WARNING

Water supply and drain connections must be installed in accordance with applicable

national, state, and local regulations.

NOTICE

• Normal operating water temperature must be within 45°F to 90°F (7°C to

32°C). Operation of the appliance, for extended periods, outside of this normal

temperature range may affect appliance performance.

• Water supply pressure must be a minimum of 10 PSIG and a maximum of

113PSIG. If the pressure exceeds 113 PSIG, the use of a pressure reducing valve

is required.

• External lters, strainers, or softeners may be required depending on water quality.

Contact your local Hoshizaki Certied Service Representative or local Hoshizaki

distributor for recommendations.

• A plumbing permit and services of a licensed plumber may be required in some areas.

• The ice storage bin drain line, drip tray drain line, and water-cooled condenser drain line

(ifapplicable) must be run separately.

• Drain lines must have 1/4" fall per foot (2 cm per 1 m) on horizontal runs to get a good

ow. A vented tee connection is also required for proper ow.

• Drain lines should not be piped directly to the sewer system. An air gap of a minimum

of 2vertical inches (5 cm) must be between the end of the drain pipes from the ice

storage bin, drip tray, and water-cooled condenser (if applicable) and the oor drain.

1. Icemaker

• Icemaker water supply inlet is 1/2" female pipe thread (FPT). A minimum of 1/4"

nominal ID copper water tubing or equivalent is required for the icemaker water supply

line.

• An icemaker water supply line shut-off valve and drain valve should be installed.

• Ice storage bin and drip tray drain outlets are 3/4" FPT. A minimum of 3/4" nominal ID

hard pipe or equivalent is required for the ice storage bin and drip tray drain lines.

Ice Storage Bin

Drain Outlet

3/4" FPT

Drip Tray

Drain Outlet

3/4" FPT

Fig. 4

Icemaker

Stand

Icemaker Water Supply Line

Shut-Off Valve

Icemaker Water

Supply Inlet

1/2" FPT

Icemaker Water Supply

Line Drain Valve

Vent

Tube

Minimum 1/4" Nominal ID

Copper Water Tubing or Equivalent

Minimum 3/4" Nominal ID

Hard Pipe or Equivalent

Separate piping to approved

drain. Leave a 2-inch (5-cm)

vertical air gap between the

end of each pipe and the

drain.

2-inch (5-cm)

air gap

Floor Drain

Model Shown: DCM-752BAH

2. Water-Cooled Condenser

a) Connection to an Open Drain System

• Condenser water supply inlet is 1/2" female pipe thread (FPT). A minimum of

1/4" nominal ID copper water tubing or equivalent is required for the condenser water

supply line.

• A condenser water supply line shut-off valve and drain valve should be installed.

• Condenser drain outlet is 3/8" FPT. A minimum of 1/4" nominal ID hard pipe or

equivalent is required for the condenser drain line.

• In some areas, a back ow preventer may be required in the condenser water supply

line.

• In order to maintain the proper high side pressure, the condenser water supply

inlet temperature should not drop below 45°F (7°C) and the condenser drain

outlet temperature must be in the 104°F to 115°F (40°C to 46°C) range. Once the

icemaker installation is complete, conrm the condenser drain outlet temperature

5 minutes after a freeze cycle starts. If the condenser drain outlet temperature is

not in the proper range, use a at blade screwdriver to rotate the adjustment screw

on the water-regulating valve until the temperature is in the proper range (rotate

counterclockwise to raise temperature or clockwise to lower temperature).

Condenser Water

Supply Inlet

1/2" FPT

Condenser

Drain Outlet

3/8" FPT

Icemaker Water

Supply Inlet

1/2" FPT

Drip Tray

Drain Outlet

3/4" FPT

Fig. 5

Separate piping to approved

drain. Leave a 2-inch (5-cm)

vertical air gap between the

end of each pipe and the

drain.

Floor Drain

Icemaker

Stand

Ice Storage Bin

Drain Outlet

3/4" FPT

Icemaker Water Supply

Line Shut-Off Valve

Icemaker Water Supply

Line Drain Valve

Condenser Water Supply

Line Shut-Off Valve

Condenser Water

Supply Line Drain Valve

Vent

Tube

Minimum 1/4" Nominal ID Copper

Water Tubing or Equivalent

Vent

Tube

Minimum 3/4" Nominal ID

Hard Pipe or Equivalent

Minimum 1/4" Nominal

ID Hard Pipe or

Equivalent 2-inch (5-cm)

air gap

Model Shown: DCM-751BWH

b) Connection to a Closed Loop System

• Condenser water supply inlet is 1/2" female pipe thread (FPT). A minimum of

1/4" nominal ID copper water tubing or equivalent is required for the condenser water

supply line.

• Condenser return outlet is 3/8" FPT. A minimum of 1/4" nominal ID copper water tubing

or equivalent is required for the condenser return line.

• Shut-off valves and drain valves should be installed at both the condenser water supply

inlet and condenser return outlet.

• The water supply to the condenser should not drop below 4 GPM.

• The pressure differential between the condenser water supply inlet and condenser

return outlet must be no less than 10 PSIG.

• When using a glycol blend, the solution mixture should be less than 30% glycol.