HP Smart Array P600 User manual

HP Smart Array P600 Controller
User Guide
March 2005 (First Edition)
Part Number 384229-001

© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
March 2005 (First Edition)
Part Number 384229-001
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. HP assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.

3
Contents
Hardware features 7
Board components................................................................................................................................ 7
Controller specifications ......................................................................................................................8
Overview of the installation procedure 9
Installing the controller in an unconfigured server ..............................................................................9
Installing the controller in a previously configured server.................................................................10
Installing the controller hardware 11
Before beginning the installation ....................................................................................................... 11
Preparing the server ...........................................................................................................................11
Installing the controller board ............................................................................................................ 12
Connecting storage devices................................................................................................................ 13
Connecting internal storage .................................................................................................... 13
Connecting external storage ...................................................................................................14
SAS cable part numbers..........................................................................................................14
Updating the firmware 17
Methods for updating the firmware....................................................................................................17
Configuring an array 19
Introduction........................................................................................................................................ 19
Comparing the utilities.......................................................................................................................20
Using ORCA......................................................................................................................................21
Using ACU.........................................................................................................................................22
Using CPQONLIN............................................................................................................................. 22
Setting drive rebuild, expand priority, and accelerator ratio...................................................23
Expanding an array.................................................................................................................24
Adding or configuring spare drives ........................................................................................24
Migrating RAID level and stripe size online ..........................................................................25
Installing device drivers and Management Agents 27
Installing device drivers .....................................................................................................................27
Installing Management Agents .......................................................................................................... 27

4 HP Smart Array P600 Controller User Guide
Upgrading or replacing controller options 29
Replacing a battery.............................................................................................................................29
Replacing, moving, or adding hard drives 33
Identifying the status of a hard drive..................................................................................................33
Recognizing hard drive failure........................................................................................................... 35
Effects of a hard drive failure .................................................................................................35
Compromised fault tolerance..................................................................................................36
Recovering from compromised fault tolerance....................................................................... 36
Replacing hard drives.........................................................................................................................37
Factors to consider before replacing hard drives .................................................................... 38
Automatic data recovery (rebuild).......................................................................................... 39
Upgrading hard drive capacity................................................................................................ 42
Moving drives and arrays................................................................................................................... 43
Adding drives.....................................................................................................................................44
Diagnosing array problems 47
Controller board runtime LEDs .........................................................................................................47
Cache module LEDs .......................................................................................................................... 49
Diagnostic tools .................................................................................................................................50
Electrostatic discharge 51
Preventing electrostatic discharge......................................................................................................51
Grounding methods to prevent electrostatic discharge ......................................................................52
Regulatory compliance notices 53
Federal Communications Commission notice.................................................................................... 53
FCC rating label...................................................................................................................... 53
Class A equipment..................................................................................................................54
Class B equipment ..................................................................................................................54
Declaration of conformity for products marked with the FCC logo, United States only........ 55
Modifications.......................................................................................................................... 55
Cables .....................................................................................................................................55
Canadian notice (Avis Canadien).......................................................................................................56
European Union regulatory notice .....................................................................................................56
BSMI notice....................................................................................................................................... 57
Japanese notice...................................................................................................................................57
Korean notice A&B ........................................................................................................................... 58
Battery replacement notice.................................................................................................................58
Taiwan battery recycling notice..............................................................................................59

Contents 5
Acronyms and abbreviations 61
Index 63

7
Hardware features
In this section
Board components ..........................................................................................................................7
Controller specifications.................................................................................................................8
Board components
Item ID Description
1* SAS port 1E (external, shared), 4x wide
2 Controller health LED (blinking green indicates board is OK,
amber indicates board has failed)
3 I/O activity LED (indicates total activity of all ports)
4* SAS port 1I (internal, shared), 4x wide
5 SAS port 2I (internal, dedicated), 4x wide
6 Cache module (also known as BBWC or array accelerator)
7 Secondary (lower) battery for cache module

8 HP Smart Array P600 Controller User Guide
*Ports 1E and 1I share electrical circuitry. Whenever the controller is reset, it searches for
devices connected to port 1E before searching on port 1I. If both these ports are
connected to storage devices, the controller discovers and uses only the devices attached
to port 1E. Devices connected to port 1I are not displayed in this case.
Controller specifications
Feature Details
Card type Full-length PCI-X 133
Dimensions (excluding bracket) 31.1 cm x 10.8 cm x 1.8 cm (12.3 in x 4.3 in x 0.7 in)
Power required Approximately 28 W
Temperature range Operating, 10° to 35°C (50° to 95°F); storage, -20° to 55°C (-4° to
131°F)
Relative humidity
(noncondensing)
Operating, 10% to 70%; storage, 5% to 90%
RAID levels supported 0, 1, 1+0, 5, ADG (also called RAID 6)
Connector type Compatible with full-length 3.3-V, 64-bit PCI-X or PCI slot
Transfer rate Up to 1.0 GB/s at 133 MHz (64-bit)
Number of SAS ports 2 (1 internal, and 1 that can be used as internal or external)
SAS transfer rate Up to 1.2 GB/s per port in each direction
For more information about the controller features and specifications, and for
information about system requirements, refer to the HP website
(http://www.hp.com/products/smartarray).

9
Overview of the installation procedure
In this section
Installing the controller in an unconfigured server.........................................................................9
Installing the controller in a previously configured server...........................................................10
Installing the controller in an unconfigured server
New HP ProLiant server models self-configure when they are powered up for the
first time. For more information about the autoconfiguration process, refer to the
server-specific setup and installation guide or the HP ROM-Based Setup Utility
User Guide. These guides are available on the server Documentation CD.
IMPORTANT: Do not power up the server until the hardware
configuration is satisfactory, as described in the procedure given in this
section.
To install the controller in an unconfigured server:
1. Install the controller hardware ("Installing the controller hardware" on page
11).
2. If necessary, install physical drives.
The number of drives in the server determines the RAID level that is
autoconfigured when the server is powered up (next step). For details, refer
to the server-specific setup and installation guide or the HP ROM-Based
Setup Utility User Guide.
3. Power up the server. The autoconfiguration process runs.
4. Update the system firmware ("Updating the firmware" on page 17).
5. Update the controller firmware ("Updating the firmware" on page 17).
6. Install the operating system and device drivers ("Installing device drivers" on
page 27). Instructions are provided with the CD that is supplied in the
controller kit.

10 HP Smart Array P600 Controller User Guide
The server is now ready to use. If you want to create additional logical drives
("Configuring an array" on page 19), you may now do so.
Installing the controller in a previously configured
server
1. Back up any data on the system.
2. Update the server firmware ("Updating the firmware" on page 17).
3. If the new controller is to be the boot device, install the device drivers
("Installing device drivers" on page 27). Otherwise, continue with step 4.
4. Install the controller hardware ("Installing the controller hardware" on page
11).
5. Set the controller order.
6. Update the controller firmware ("Updating the firmware" on page 17).
7. If the controller is not going to be the boot device, install the device drivers
("Installing device drivers" on page 27).
8. Update the Management Agents ("Installing Management Agents" on page
27) if new versions are available.
The server is now ready to use. If you want to create additional logical drives,
you may now do so.

11
Installing the controller hardware
In this section
Before beginning the installation..................................................................................................11
Preparing the server ......................................................................................................................11
Installing the controller board.......................................................................................................12
Connecting storage devices ..........................................................................................................13
Before beginning the installation
Before beginning the installation procedure, visit the HP website
(http://www.hp.com/support) to confirm that you have the latest version of each
driver and utility file needed. Compare the version numbers of the files there
with those of the same files on the software CD or DVD that is supplied in the
controller kit.
Preparing the server
Before installing the controller in the server, back up all data.
If the server supports hot-pluggable devices, no further preparation is required.
Proceed to install the controller board as described ("Installing the controller
board" on page 12).
If the server does not support hot-pluggable devices:
1. Close all applications.
2. Power down the server.
CAUTION: In systems that use external data storage, be sure
that the server is the first unit to be powered down and the last to be
powered back up. Taking this precaution ensures that the system does
not erroneously mark the drives as failed when the server is powered
up.

12 HP Smart Array P600 Controller User Guide
3. Power down all peripheral devices that are attached to the server.
4. Unplug the AC power cord from the outlet and then from the server.
5. Disconnect all peripheral devices from the server.
Installing the controller board
WARNING: To reduce the risk of personal injury or
damage to the equipment, consult the safety information and user
documentation provided with the server before attempting the
installation.
Many servers are capable of providing energy levels that are
considered hazardous and are intended to be serviced only by
qualified personnel who have been trained to deal with these
hazards. Do not remove enclosures or attempt to bypass any
interlocks that may be provided for the purpose of removing these
hazardous conditions.
1. Remove or open the access panel.
2. Select an available 3.3-V, 64-bit full-length PCI or PCI-X slot.
3. If the controller is being hot-plugged, power down the slot.
4. Remove the slot cover or open the hot-plug latch. Save the retaining screw if
one is present.
5. Slide the controller board along the slot alignment guide, and press the board
firmly into the slot so that the contacts on the board edge are properly seated
in the system board connector.
6. Secure the controller board in place with the hot-plug latch or retaining
screw. If there is a guide latch on the rear of the board, close the latch.
7. Connect storage devices to the controller. (For details of the procedure, refer
to "Connecting storage devices (on page 13).")
NOTE: Drives that are to be grouped in the same array should all have
comparable capacity for efficient use of total storage capacity.
8. Close or replace the access panel, and secure it with thumbscrews, if any are
present.

Installing the controller hardware 13
CAUTION: Do not operate the server for long periods with the
access panel open or removed. Operating the server in this manner
results in improper airflow and improper cooling that can lead to thermal
damage.
9. If the controller was hot-plugged, power up the slot.
Connecting storage devices
You can connect the controller ports to internal SAS drives ("Connecting internal
storage" on page 13) or to external enclosures ("Connecting external storage" on
page 14) that contain SAS or SATA drives. For information about the supported
drive models, refer to the HP website (http://www.hp.com).
Connecting internal storage
1. If the storage device that you are adding is not hot-pluggable, power down
the system.
2. Install hard drives, if necessary.
IMPORTANT: Drives that are to be used in the same array must be of
the same type, either all SAS or all SATA. (Parallel SCSI drives cannot
be used with this controller.)
NOTE: Drives that are to be grouped in the same array should all have
comparable capacity for efficient use of total storage capacity.
For additional information about drive installation, refer to the appropriate
section in this guide ("Replacing, moving, or adding hard drives" on page 33)
and consult the server documentation and the documentation that
accompanied the drives.
3. If you intend to connect the drives to the shared internal port of the controller
(port 1I), disconnect any storage devices that are attached to the shared
external port (port 1E). When both these ports are connected to storage
media, the controller preferentially discovers the devices on the external
shared port, and drives on the internal shared port are unavailable.
4. Use the internal wide SAS cable provided with the server to connect the
controller to the drives.

14 HP Smart Array P600 Controller User Guide
–If the drives are hot-pluggable, connect the internal connector of the
controller to the SAS connector on the hot-plug drive cage.
–If the drives are not hot-pluggable, connect the internal connector of the
controller to the non-hot-pluggable hard drives.
5. Close or replace the access panel, and secure it with thumbscrews, if any are
present.
CAUTION: Do not operate the server for long periods with the
access panel open or removed. Operating the server in this manner
results in improper airflow and improper cooling that can lead to thermal
damage.
6. If the added drives are not hot-pluggable, power up the system.
Connecting external storage
1. Power down the server.
2. Connect an external SAS cable to the external port of the controller.
NOTE: You do not have to disconnect any internal drives on shared
internal port 1I because the controller preferentially discovers devices
attached to port 1E. However, drives on the shared internal port are
unavailable until you disconnect the external storage device.
3. Tighten the lock screws on the cable connector.
4. Attach the other end of the cable to the SAS input connector of the external
storage enclosure.
IMPORTANT: Drives that are to be used in the same array must be of
the same type, either all SAS or all SATA. (Parallel SCSI drives cannot
be used with this controller.)
5. Tighten the lock screws on the cable connector.
6. Power up the enclosure.
7. Power up the server.
SAS cable part numbers
NOTE: If you require additional cables, order them by the option kit
number.

Installing the controller hardware 15
SAS cable type Cable length Option kit number Cable assembly number
External cable 1.0 m (3.3 ft)
2.0 m (6.6 ft)
4.0 m (13 ft)
6.0 m (20 ft)
389665-B21
389668-B21
389671-B21
389674-B21
361317-001
361317-002
361317-004
361317-006
Internal wide cable depends on the
server
refer to the server
documentation
361316-00x

17
Updating the firmware
In this section
Methods for updating the firmware ..............................................................................................17
Methods for updating the firmware
To update the firmware on the server, controller, or hard drives, use Smart
Components. These components are available on the Firmware Maintenance CD.
A more recent version of a particular server or controller component might be
available on the support page of the HP website (http://www.hp.com/support).
Components for controller and hard drive firmware updates are also available
from the software and drivers page for storage products
(http://www.hp.com/support/proliantstorage).
1. Find the most recent version of the component that you require. Components
for controller firmware updates are available in offline and online formats.
2. Follow the instructions for installing the component on the server. These
instructions are given with the CD and are provided on the same Web page
as the component.
3. Follow the additional instructions that describe how to use the component to
flash the ROM. These instructions are provided with each component.
For more information about updating the firmware, refer to the HP ProLiant
Storage Firmware Maintenance User Guide (for controller and hard drive
firmware) or the HP Online ROM Flash User Guide (for server firmware).

19
Configuring an array
In this section
Introduction ..................................................................................................................................19
Comparing the utilities .................................................................................................................20
Using ORCA ................................................................................................................................21
Using ACU ...................................................................................................................................22
Using CPQONLIN .......................................................................................................................22
Introduction
HP provides three utilities for manually configuring an array on a Smart Array
controller:
•ORCA—A simple ROM-based configuration utility
•ACU—A versatile, browser-based utility that provides maximum control
over configuration parameters
•CPQONLIN—A menu-based configuration utility specifically for servers
using Novell NetWare
NOTE: To copy a particular array configuration to several other servers
on the same network, use ACR or the scripting capability of ACU. ACR
is provided in the SmartStart Scripting Toolkit, available on the HP
website (http://www.hp.com/servers/sstoolkit).
Whichever utility you use, the following limitations apply:
•For the most efficient use of drive space, do not mix drives of different
capacities within the same array. The configuration utility treats all physical
drives in an array as if they have the same capacity as the smallest drive in
the array. The excess capacity of any larger drives is wasted because it is
unavailable for data storage.
•The probability that an array will experience a drive failure increases with
the number of physical drives in the array. If you configure a logical drive
with RAID 5, keep the probability of failure low by using no more than 14
physical drives in the array.

20 HP Smart Array P600 Controller User Guide
For conceptual information about arrays, logical drives, and fault-tolerance
methods, and for information about default array configuration settings, refer to
the HP Array Configuration Utility User Guide. This document is available on
the Documentation CD that is provided in the controller kit.
Comparing the utilities
NOTE: A + in the appropriate column indicates that the feature or
procedure is supported, while -- indicates that the feature or procedure
is not supported.
Supported features ACU CPQONLIN ORCA
Uses a graphical interface + -- --
Available in languages other than English + -- --
Executable at any time + + --
Available on CD + + --
Uses a wizard to suggest the optimum configuration for an
unconfigured controller
+ + --
Describes configuration errors + -- --
Supported procedures ACU CPQONLIN ORCA
Creation and deletion of arrays and logical drives + + +
Assignment of RAID level + + +
Sharing of spare drives among several arrays + + --
Assignment of multiple spare drives per array + + --
Setting of stripe size + + --
Migration of RAID level or stripe size + + --
Configuration of controller settings + + --
Expansion of an array + + --
Creation of multiple logical drives per array + + --
Setting of boot controller -- -- +