HP Smart Array P830 User manual

HPE Smart Array P830 Controller
User Guide
Abstract
This document includes feature, installation, and configuration information about HPE Smart Array Controllers and is for the person who
installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 755203-001R
January 2016
Edition: 2

© Copyright 2014, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.

Contents 3
Contents
Component identification ....................................................................................................................... 5
Controller components .............................................................................................................................................5
Controller LEDs ........................................................................................................................................................6
Cache module LEDs ................................................................................................................................................6
Specifications ........................................................................................................................................ 8
Memory and storage capacity conventions ..............................................................................................................8
RAID conventions.....................................................................................................................................................8
Controller features....................................................................................................................................................8
Basic features................................................................................................................................................8
HPE SmartCache ..........................................................................................................................................9
HPE SSD Smart Path....................................................................................................................................9
HPE Secure Encryption.................................................................................................................................9
Supported servers ..................................................................................................................................................10
Controller specifications .........................................................................................................................................10
Installation and configuration ............................................................................................................... 12
Procedures for controllers in a server ....................................................................................................................12
Installing a controller in an unconfigured server..........................................................................................12
Installing a stand-up controller in a previously configured server................................................................12
Installing the controller board ......................................................................................................................13
Connecting internal storage.........................................................................................................................14
Cable part numbers .....................................................................................................................................14
Configuration tools .................................................................................................................................................15
HPE Smart Storage Administrator...............................................................................................................15
Configuration utilities ...................................................................................................................................16
Configuration procedures .......................................................................................................................................16
Legacy mode boot options ..........................................................................................................................16
UEFI Boot Mode boot options .....................................................................................................................17
Configuring an array....................................................................................................................................17
System maintenance tools .....................................................................................................................................18
Updating firmware .......................................................................................................................................18
Installing device drivers ...............................................................................................................................18
Managing servers with Insight Agents.........................................................................................................18
Diagnostic tools ......................................................................................................................................................18
Drive procedures ................................................................................................................................. 20
Identifying the status of an HPE SmartDrive ..........................................................................................................20
Recognizing drive failure ........................................................................................................................................20
Effects of a hard drive failure on logical drives............................................................................................21
Compromised fault tolerance.......................................................................................................................21
Recovering from compromised fault tolerance............................................................................................22
Replacing drives.....................................................................................................................................................22
Before replacing drives................................................................................................................................22
Automatic data recovery (rebuild)................................................................................................................23
Upgrading drive capacity.............................................................................................................................25
Moving drives and arrays .......................................................................................................................................25
Adding drives..........................................................................................................................................................26
Warranty and regulatory information .................................................................................................... 28
Warranty information ..............................................................................................................................................28
Regulatory information ...........................................................................................................................................28
Safety and regulatory compliance ...............................................................................................................28
Belarus Kazakhstan Russia marking...........................................................................................................28
Turkey RoHS material content declaration..................................................................................................29

Contents 4
Ukraine RoHS material content declaration ................................................................................................29
Communications interference.................................................................................................................................29
Support and other resources................................................................................................................ 31
Accessing Hewlett Packard Enterprise Support.....................................................................................................31
Information to collect ...................................................................................................................................31
Accessing updates .................................................................................................................................................31
Websites.................................................................................................................................................................31
Customer Self Repair .............................................................................................................................................32
Remote support......................................................................................................................................................39
Acronyms and abbreviations................................................................................................................ 40
Documentation feedback ..................................................................................................................... 42
Index.................................................................................................................................................... 43

Component identification 5
Component identification
Controller components
Item Description
1
Cache module
2
Battery pack cable connector
3
Internal SAS connector 1
4
Internal SAS connector 2

Component identification 6
Controller LEDs
Immediately after you power up the server, the controller runtime LEDs illuminate briefly in a
predetermined pattern as part of the POST sequence. At all other times during server operation, the
illumination pattern of the runtime LEDs indicates the status of the controller.
Item Color Name Interpretation
1
Amber
Debug
On = Controller is in reset state.
Off = Controller is in an idle or runtime state.
Flashing 5 Hz = Controller and cache are performing a backup.
2
Amber
Fault
When an error occurs, this LED is on. During power up, this
LED is solid for up to 2 seconds.
3
Green
Heartbeat
When the controller is in good health, this LED flashes at 1 Hz.
During power up, this LED is solid for up to 2 seconds.
4
Green
Crypto
On = Encrypting
Off = Non-encrypting
Flashing = Undergoing retry
5
Green
Reserved
—
Cache module LEDs

Component identification 7
1 - Amber 2 - Green 3 - Green Interpretation
Off
Off
Off
The cache module is not powered.
Off
Flashing once
every 2 seconds
Flashing once
every 2 seconds
The cache microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Off
Flashing once
per second
Flashing once
per second
The cache module is powering up, and the battery
pack is charging.
Off
Off
Flashing once
per second
The cache module is idle, and the battery pack is
charging.
Off
Off
On
The cache module is idle, and the battery pack is
charged.
Off
On
On
The cache module is idle, the battery pack is charged,
and the cache contains data that has not yet been
written to the drives.
Off
Flashing once
per second
Off
A backup of the DDR content on the cache module is
in progress.
Off
On
Off
The current backup is complete with no errors.
Flashing once
per second
Flashing once
per second
Off
The current backup failed, and data has been lost.
Flashing once
per second
Flashing once
per second
On
A power error occurred during the previous or current
boot. Data may be corrupt.
Flashing once
per second
On
Off
An overtemperature condition exists.
Flashing twice
per second
Flashing twice
per second
Off
The battery pack is not attached.
Flashing twice
per second
Flashing twice
per second
On
The battery has been charging for 10 minutes, but has
not reached sufficient charge to perform a full backup.
On
On
Off
The current backup is complete, but power
fluctuations occurred during the backup.
On
On
On
The cache module microcontroller has failed.

Specifications 8
Specifications
Memory and storage capacity conventions
Memory capacities are specified using binary prefixes:
•KiB = 210 bytes
•MiB = 220 bytes
•GiB = 230 bytes
•TiB = 240 bytes
Storage capacities are specified using SI prefixes:
•KB = 103bytes
•MB = 106bytes
•GB = 109bytes
•TB = 1012 bytes
Older, and other, documentation may use SI prefixes for binary values.
Actual available memory capacity and actual formatted storage capacity for devices are less than
specified values.
RAID conventions
Hewlett Packard Enterprise uses the following naming convention for RAID levels:
•RAID 0
•RAID 10
•RAID 5
•RAID 50
•RAID 6
•RAID 60
•RAID 1 (ADM)
•RAID 10 (ADM)
RAID 50 and RAID 60 are also known in the industry as RAID 5+0 and RAID 6+0, respectively.
Controller features
Basic features
This Smart Array controller has the following basic features:
•Supports RAID 0, 1, 10, 1 (ADM), 10 (ADM), 5, 50, 6, and 60

Specifications 9
•Advanced Capacity Expansion
•Mirror splitting and recombining in offline mode
•Drive Erase
•Performance optimization for video on demand
•Dual domain
•Capability for moving and deleting individual LUNs
•Split mirror backup and rollback of RAID 1, 10, 1 (ADM) and 10 (ADM) mirrors
•Heal Array
For more information, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).
HPE SmartCache
SmartCache is an advanced feature that enables solid state drives to be used as caching devices (for
reads and writes) for bulk storage. Data can be accessed and written to and from the solid state drive
instead of bulk storage. SmartCache provides the following features:
•Accelerates application performance
•Provides lower latency for transactions in applications
•Supports all operating systems, without the need for changes
Use the HPE SSA utility to configure support for SmartCache.
This feature requires a license key.
For more information, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).
HPE SSD Smart Path
SSD Smart Path enables an optimized data path to high performance solid state drives. The optimized
path bypasses the controller’s RAID processing components and sends I/O directly to the drives. For
more information, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/smartstorage/docs).
For more information on enabling or disabling SSD Smart Path, see the HPE Smart Storage Administrator
User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs).
HPE Secure Encryption
HPE Secure Encryption is a controller-based, enterprise-class data encryption solution that protects data
at rest on any bulk storage HDDs and SSDs attached to an HPE Smart Array P830 Controller. The
solution is compatible with Hewlett Packard Enterprise key manager products and can operate with or
without the presence of a key manager in the environment, depending on individual customer settings.
Secure Encryption provides encryption for data at rest as an important component for complying with data
privacy requirements found in government regulations like HIPAA and Sarbanes-Oxley. Secure
Encryption secures any data deemed sensitive and requiring extra levels of protection through the
application of XTS-AES 256-bit data encryption. Many companies under government regulations require
that sensitive privacy data must be secured and uncompromised using NIST-approved algorithms and
methodologies for key management. As a result, Hewlett Packard Enterprise has applied for FIPS-140-2
Level 2 validation for Smart Array P430 Controller. For more information, see the Implementation
Guidance for FIPS PUB 140-2 and the Cryptographic Module Validation Program on the National Institute

Specifications 10
of Standards and Technology website
(http://csrc.nist.gov/groups/STM/cmvp/documents/fips140-2/FIPS1402IG.pdf).
For more information about Smart Array P830 Controller, see the Secure Encryption Installation and User
Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs).
Supported servers
For more information on installing the controller in a supported server, see the server user guide.
For the latest support information, see the controller QuickSpecs on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/qs).
Controller specifications
Feature Description
Controller
Board type
Full-height, 1/2 length, PCIe stand-up board
Dimensions, cm*
16.8 x 11.1 x 1.8
Dimensions, in*
6.6 x 4.4 x 0.7
I/O connection to
the system board
PCIe3 x8 edge connector
Maximum power
required
(approximate)
14.5 W
Internal SAS
connector life
expectancy
250 connect/disconnect cycles
Cache module
and battery
Cache module
4 GiB FBWC
Approximately 200 MB from the cache module is
required to run the controller firmware. The remainder of
the available space can be configured for read-ahead or
write back caching.
Time required to
recharge battery
5 minutes or less
Duration of battery
backup
80 seconds
The battery pack provides a sufficient duration to transfer
the cached data from DDR memory to flash memory,
where the data remains indefinitely or until a controller
retrieves the data.
Battery life
expectancy
More than 3 years
Drives
Supported drive
types**
•
6 Gb/s SAS
•
6 Gb/s SATA
•
12 Gb/s SAS
Not all servers or storage systems support all SAS or
SATA drive types. For product-specific drive support,
see the product QuickSpecs on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/qs).
Maximum number
of logical drives
64

Specifications 11
Feature
Description
Maximum number
of physical drives
See the product QuickSpecs on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/qs).
RAID levels
RAID 0, 1, 10, 5, 50, 6, 60, 1 (ADM), and 10 (ADM)
Environmental
Temperature
range
Operating, 10° to 55°C (50° to 131°F)
Storage, -30° to 60°C (-22° to 140°F)
Relative humidity
(noncondensing)
Operating, 10% to 90%
Storage, 5% to 90%
*These dimensions exclude the board bracket.
**Not all servers support all drive types. For more information, see the server QuickSpecs on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/qs).

Installation and configuration 12
Installation and configuration
Procedures for controllers in a server
To install a stand-up controller in a server, choose one of the following procedures:
•Installing a stand-up controller in an unconfigured server ("Installing a controller in an unconfigured
server" on page 12)
•Installing a stand-up controller in a previously configured server (on page 12)
Installing a controller in an unconfigured server
IMPORTANT: Do not power up the server until the hardware configuration is satisfactory, as
described in the procedure given in this section.
To install the controller in an unconfigured server:
1. Install the controller hardware ("Installing the controller board" on page 13). For server-specific
procedures, see the server user guide.
2. Install physical drives, as needed.
3. Power up the server.
4. Verify the server firmware is the latest revision. If necessary, update the server firmware ("Updating
firmware" on page 18).
5. Verify the controller firmware is the latest revision. If necessary, update the controller firmware
("Updating firmware" on page 18).
6. Verify the drive firmware is the latest revision. If necessary, update the drive firmware ("Updating
firmware" on page 18).
7. Verify the iLO firmware is the latest revision. If necessary, update the iLO firmware ("Updating
firmware" on page 18).
8. If expanders are present, verify the expander firmware is the latest revision. If necessary, update the
expander firmware ("Updating firmware" on page 18).
9. Install the operating system and device drivers ("Installing device drivers" on page 18). Instructions
are provided with the CD that is supplied in the controller kit.
10. (Optional) Create additional logical drives ("Configuring an array" on page 17).
The server is now ready for use.
Installing a stand-up controller in a previously configured server
1. Back up data on the system.
2. Close all applications.
3. Verify the server firmware is the latest revision. If necessary, update the server firmware ("Updating
firmware" on page 18).
4. Do one of the following:
oIf the new controller is the new boot device, install the device drivers ("Installing device drivers"
on page 18).
oIf the new controller is not the new boot device, go to the next step.

Installation and configuration 13
5. Power down the server.
CAUTION: In systems that use external data storage, be sure that the server is the first unit
to be powered down and the last to be powered back up. Taking this precaution ensures that
the system does not erroneously mark the drives as failed when the server is powered up.
6. Power down all peripheral devices that are attached to the server.
7. Disconnect the power cord from the power source.
8. Disconnect the power cord from the server.
9. Disconnect all peripheral devices.
10. Install the controller hardware ("Installing the controller board" on page 13). For server-specific
procedures, see the server user guide.
11. Connect storage devices to the controller ("Connecting internal storage" on page 14).
12. Connect peripheral devices to the server.
13. Connect the power cord to the server.
14. Connect the power cord to the power source.
15. Power up all peripheral devices.
16. Power up the server.
17. Verify the controller firmware is the latest revision. If necessary, update the controller firmware
("Updating firmware" on page 18).
18. Verify the drive firmware is the latest revision. If necessary, update the drive firmware ("Updating
firmware" on page 18).
19. (Optional) Set this controller as the boot controller using ORCA.
20. (Optional) Change the controller boot order using RBSU ("Setting the controller order" on page 17).
21. If the new controller is not the new boot device, install the device drivers ("Installing device drivers"
on page 18).
22. If new versions of the Management Agents are available, update the Management Agents
("Managing servers with Insight Agents" on page 18).
23. (Optional) Create additional logical drives ("Configuration tools" on page 15).
The server is now ready for use.
Installing the controller board
WARNING: To reduce the risk of personal injury or damage to the equipment, consult the
safety information and user documentation provided with the server before attempting the
installation.
Some servers contain high energy circuits, high current circuits, moving parts (such as fan
blades), or any combination of these hazards, that may be exposed if covers and access
panels are removed while the product is connected to a power source. These products are
intended to be serviced only by qualified personnel who have been trained to deal with these
hazards. Do not remove enclosures or attempt to bypass any interlocks designed to guard
against these hazardous conditions.
1. Remove or open the access panel.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
2. Select an available x8 or larger PCIe expansion slot.
A x8 physical size slot is required, even though the slot width may be electrically x4 or x1. Hewlett
Packard Enterprise recommends using a slot that is electrically x8.
3. Remove the slot cover. Save the retaining screw, if one is present.

Installation and configuration 14
4. Install the cache module.
5. Slide the controller board along the slot alignment guide, if one is present, and then press the board
firmly into the expansion slot so that the contacts on the board edge are seated properly in the slot.
6. Secure the controller board in place with the retaining screw. If the slot alignment guide has a latch
(near the rear of the board), close the latch.
7. Connect internal storage devices to the controller. For more information, see "Connecting internal
storage (on page 14)."
8. Close or install the access panel.
CAUTION: Do not operate the server for long periods with the access panel open or
removed. Operating the server in this manner results in improper airflow and improper cooling
that can lead to thermal damage.
Connecting internal storage
1. Power down the server.
2. Install drives, if necessary. For drive requirements when configuring arrays, see "Configuring an
array (on page 17)."
Hewlett Packard Enterprise recommends drives of similar type. All drives grouped in a logical drive
must meet the following criteria:
oThey must be either SAS or SATA.
oThey must be either all hard drives or all solid state drives.
oFor the most efficient use of drive space, the drives must have comparable capacity.
For more information about drive installation, see the following resources:
oDrive procedures (on page 20)
oServer documentation
oDrive documentation
3. Use the internal SAS cable provided with the server to connect the controller to the drives:
oIf the drives are hot-plug capable, connect the internal connector of the controller to the SAS
connector on the hot-plug drive cage.
oIf the drives are not hot-plug capable, connect the internal connector of the controller to the
non-hot-plug drives.
4. Close or install the access panel, and secure it with thumbscrews, if any are present.
CAUTION: Do not operate the server for long periods with the access panel open or
removed. Operating the server in this manner results in improper airflow and improper cooling
that can lead to thermal damage.
5. Power up the server.
Cable part numbers
For more information on the following cables, see the server QuickSpecs on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/qs).
Description Option kit part number Notes
Internal SAS 68-pin
SFF-8087 2x36-pin
SFF-8087 Left Exit Cable
730603-B21
For the ProLiant DL360p Gen8 Server and
ProLiant DL360p Gen8 SE Server SFF
models.
Internal SAS 68-pin
SFF-8087 1x36-pin
SFF-8087 Left Exit Cable
730612-B21
For the ProLiant DL360p Gen8 Server LFF
model

Installation and configuration 15
Description
Option kit part number
Notes
P430 Enablement Cable Kit
740024-B21
For the ProLiant SL270s Gen8 Server
Mini-SAS P430/P830 Cable
Kit
718409-B21
For the ProLiant SL210t Gen8 Server
ML350p Gen8 Smart Array
Cable Kit
725675-B21
For the ProLiant ML350p Gen8 Server
6G SAS P430/830 Primary
Cable Kit
729278-B21
For the ProLiant DL380p Server and the
ProLiant DL385p Gen8 Server 8SFF model
6G SAS P430/830
Secondary Cable Kit
729276-B21
For the ProLiant DL380p Server and the
ProLiant DL385p Gen8 8+8SFF model
DL38Xp Gen8 12 Large
Form Factor (LFF) P430/830
Cable Kit
729272-B21
For the ProLiant DL380p Server and the
ProLiant DL385p Gen8 Server 12LFF model.
DL38Xp Gen8 25 Small
Form Factor (SFF) P430/830
Cable Kit
729274-B21
For the ProLiant DL380p Server,the ProLiant
DL385p Gen8 Server 25SFF model, and the
ProLiant DL560 Gen8 Server.
DL580 Gen8 SAS Controller
Cable Kit
748916-B21
For the ProLiant DL580 Gen8 Server
DL360e Gen8 Internal SAS
P430/830 Cable Kit
725598-B21
For the ProLiant DL360e Gen8 Server and the
ProLiant ML350e Gen8 v2 Server
DL380e Gen8 Internal SAS
540 mm Cable
725601-B21
For the ProLiant DL380e Gen8 Server and the
ProLiant ML350e Gen8 v2 Server
DL380e Gen8 Internal SAS
690 mm Cable
737671-B21
For the ProLiant DL380e Gen8 Server and the
ProLiant ML350e Gen8 v2 Server
DL380e Gen8 Internal SAS
780 mm Cable
737673-B21
For the ProLiant DL380e Gen8 Server and the
ProLiant ML350e Gen8 v2 Server
ML350e Gen8 v2 Smart
Array Cable Kit
725895-B21
For the ProLiant ML350e Gen8 v2 Server
Configuration tools
HPE Smart Storage Administrator
HPE SSA is the main tool for configuring arrays on Smart Array controllers. It exists in three interface
formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for
configuration tasks. Some of the advanced tasks are available in only one format.
The diagnostic features in HPE SSA are also available in the standalone software HPE Smart Storage
Administrator Diagnostics Utility CLI.
Starting with HPE SSA and HPE ProLiant Gen8 servers and server blades, HPE SSA is accessible both
offline and online:
•Accessing HPE SSA in the offline environment
IMPORTANT: If you are updating an existing server in an offline environment, obtain the
latest version of HPE SSA through Service Pack for ProLiant before performing configuration
procedures.
Using one of multiple methods, you can run HPE SSA before launching the host operating system. In
offline mode, users can configure or maintain detected and supported ProLiant devices, such as
optional Smart Array controllers and integrated Smart Array controllers. Some HPE SSA features
are only available in the offline environment, such as setting the boot controller and boot volume.
For more information, see "Accessing HPE SSA in the offline environment" in the HPE Smart
Storage Administrator User Guide.

Installation and configuration 16
•Accessing HPE SSA in the online environment
This method requires an administrator to download the HPE SSA executables and install them. You
can run HPE SSA online after launching the host operating system.
For more information, see "Accessing HPE SSA in the online environment" in the HPE Smart
Storage Administrator User Guide.
Configuration utilities
Depending on the server, the following configuration utilities are available:
•RBSU ("Configuration utilities" on page 16)
•UEFI System Utilities (on page 16)
At this time, most servers support RBSU only.
ROM-Based Setup Utility
RBSU is a ROM-based configuration utility that allows you to modify server configuration settings. RBSU
is machine-specific and customized for each type of server. RBSU facilitates a wide range of configuration
functions, including displaying system information, selecting the operating system, and configuring
system devices and options.
If RBSU is supported by the server, access the utility by pressing the F9 key when prompted during the
boot process. Refer to the ROM-Based Setup Utility User Guide or to the server documentation.
UEFI System Utilities
At this time, the HPE ProLiant DL580 Gen8 Server is the only ProLiant Gen8 server that supports UEFI.
For servers that support UEFI, the HPE UEFI System Utilities is embedded in the system ROM. The UEFI
System Utilities enable you to perform a wide range of configuration activities, including:
•Configuring system devices and installed options
•Enabling and disabling system features
•Displaying system information
•Selecting the primary boot controller
•Configuring memory options
•Selecting a language
•Launching other pre-boot environments such as the Embedded UEFI Shell and Intelligent
Provisioning
For more information on HPE UEFI, see the HPE UEFI System Utilities User Guide on the Hewlett
Packard Enterprise website (http://www.hpe.com/info/uefi/docs).
Configuration procedures
Legacy mode boot options
Setting a controller as the boot controller
For servers running in legacy (non-UEFI) mode, use the following procedure to set a controller as the boot
controller using HPE SSA. To adjust the boot order settings for other controllers in the system, see
"Setting the controller order (on page 17)."

Installation and configuration 17
1. Confirm that the controller is connected to a logical drive. (If it is not, it cannot be set as the boot
controller.)
2. Perform a normal system shutdown.
3. Restart the server.
POST runs, and the system recognizes devices. When the system recognizes the controller you
want to set as the boot controller, continue with the next step.
4. Press the F5 key.
After POST completes, the system launches the HPE SSA GUI, or if you are using Serial Console,
the system launches the HPE SSA CLI.
5. Select the appropriate menu option, and follow any subsequent on-screen instructions. If prompted
to save the settings, do so.
6. (Optional) To configure or reconfigure an array on this controller, you can use HPE SSA. For more
information, see the HPE Smart Storage Administrator User Guide.
To configure an array at a later time or to use a different utility to configure the array, exit HPE SSA,
and then restart the server for the new boot controller setting to take effect.
Setting the controller order
For servers running in legacy (non-UEFI) mode, use the following procedure to set the controller order
using RBSU.
1. Power up the server.
The server runs the POST sequence and briefly displays an RBSU prompt.
2. At the prompt, press the F9 key. After POST completes, RBSU starts.
3. Follow the on-screen instructions to set the boot order for the different controllers in the system.
4. Save the settings.
5. Exit from the utility.
For more information about using RBSU, see the ROM-Based Setup Utility User Guide or the server user
guide. These documents are both available on the Documentation CD supplied in the server kit.
UEFI Boot Mode boot options
On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.
1. Press the Power On/Standby button.
2. During the initial boot:
oTo modify the server configuration ROM default settings, press the F9 key in the ProLiant POST
screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the
English language.
oIf you do not need to modify the server configuration and are ready to install the system software,
press the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/enterprise/docs).
Configuring an array
To configure an array on an Smart Array controller, use HPE SSA. For more information, see the HPE
Smart Storage Administrator User Guide.
Remember the following factors when you build an array:
•All drives grouped in a logical drive must be of the same type (for example, either all SAS or all SATA
and either all hard drives or all solid state drives).

Installation and configuration 18
•For the most efficient use of drive space, all drives within an array should have approximately the
same capacity. Each configuration utility treats every physical drive in an array as if it has the same
capacity as the smallest drive in the array. Any excess capacity of a particular drive cannot be used
in the array and so is unavailable for data storage.
•The more physical drives that there are in an array, the greater the probability that the array will
experience a drive failure during any given period.
•To guard against the data loss that occurs when a drive fails, configure all logical drives in an array
with a suitable fault-tolerance (RAID) method.
System maintenance tools
Updating firmware
Server and controller firmware should be updated before using the controller for the first time, unless any
installed software or components require an older version. For system software and firmware updates,
download the SPP from the Hewlett Packard Enterprise website (http://www.hpe.com/info/spp/docs).
Installing device drivers
IMPORTANT: Always perform a backup before installing or updating device drivers.
Hewlett Packard Enterprise now distributes drivers and other support software for servers and server
blades through Service Pack for ProLiant, or SPP, which you can download from the Hewlett Packard
Enterprise website (http://www.hpe.com/servers/spp/download). Be sure to use the latest SPP version for
the server or server blade.
If you installed an OS by using the Intelligent Provisioning software, its Configure and Install feature may
have provided the latest driver support.
To directly locate the OS drivers for a particular server, enter the following web address into the browser:
http://www.hpe.com/support/<servername>
In place of <servername>, enter the server name.
For example:
http://www.hpe.com/support/dl360gen8
Managing servers with Insight Agents
When using Insight Agents to manage ProLiant Gen8 servers and later, Hewlett Packard Enterprise
recommends that you clear the selection for Agentless Management Service, and then select Insight
Agents for installation to take place.
You can update the Management Agents by using the latest versions of the agents provided in the
Intelligent Provisioning software.
Diagnostic tools
To troubleshoot array problems and generate feedback about arrays, use the following diagnostic tools:
•HPE SSA

Installation and configuration 19
HPE SSA can be accessed offline with Intelligent Provisioning, during POST, or from an ISO image.
It can also be accessed online by downloading the HPE SSA executables. For more information on
accessing and using HPE SSA, see the HPE Smart Storage Administrator User Guide.
•Event Notification Service
This utility reports array events to the server IML and the Microsoft Windows system event log, and
records the Smart Array serial log, which includes detailed diagnostic information of the most recent
events encountered by the controller. You can obtain the utility from the Hewlett Packard Enterprise
website (http://www.hpe.com/support/hpesc). When prompted for product information, enter the
server model name.
•Insight Diagnostics
Insight Diagnostics is a tool that displays information about the system hardware configuration and
performs tests on the system and its components, including drives if they are connected to Smart
Array controllers. This utility is available on the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/diags).
•POST messages
Smart Array controllers produce diagnostic error messages (POST messages) at reboot. Many
POST messages suggest corrective actions. For more information about POST messages, see The
ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages:
oEnglish (http://www.hpe.com/support/Gen9_EMG_en)
oFrench (http://www.hpe.com/support/Gen9_EMG_fr)
oSpanish (http://www.hpe.com/support/Gen9_EMG_es)
oGerman (http://www.hpe.com/support/Gen9_EMG_de)
oJapanese (http://www.hpe.com/support/Gen9_EMG_ja)
oSimplified Chinese (http://www.hpe.com/support/Gen9_EMG_zh_cn)

Drive procedures 20
Drive procedures
Identifying the status of an HPE SmartDrive
HPE SmartDrives are the latest Hewlett Packard Enterprise drive technology, and they are supported
beginning with ProLiant Gen8 servers and server blades. The SmartDrive is not supported on earlier
generation servers and server blades. Identify a SmartDrive by its carrier, shown in the following
illustration.
When a drive is configured as a part of an array and connected to a powered-up controller, the drive LEDs
indicate the condition of the drive.
Item LED Status Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
2
Activity ring
Rotating green
Drive activity
Off
No drive activity
3
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
The blue Locate LED is behind the release lever and is visible when illuminated.
Recognizing drive failure
If any of the following occurs, the drive has failed:
•The drive status LED illuminates amber.