HP Xw4550 - Workstation - 2 GB RAM Use and care manual

HP xw4550 Workstation
Service and Technical Reference Guide

Copyright Information
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
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Hewlett-Packard Company shall not be liable
for technical or editorial errors or omissions
contained herein or for incidental or
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change without notice. The warranties for HP
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Trademark Credits
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
AMD is a registered trademark of Advanced
Micro Devices, Inc. in the U.S. and other
countries.
Opteron is a trademark of Advanced Micro
Devices, Inc.
Energy Star is a U.S. registered mark of the
United States Environmental Protection
Agency.
453097-001
First Edition, October 2007

Table of contents
1 Product overview
Product features ................................................................................................................................... 2
System board architecture .................................................................................................. 2
Component view .................................................................................................................. 2
Front panel components ..................................................................................................... 4
Rear panel components ...................................................................................................... 5
Serial number and COA label location ................................................................................. 6
Maximizing the airflow .......................................................................................................................... 7
Product specifications ......................................................................................................................... 8
Power supply ....................................................................................................................... 8
Power supply description .................................................................................... 8
Power supply specifications ............................................................... 9
Power consumption and cooling ........................................................ 9
Configuration 2 ................................................................................. 10
System fans ..................................................................................... 12
Resetting the power supply ............................................................. 12
Environmental specifications ............................................................................................ 12
ENERGY STAR ................................................................................................................................. 13
Dual-core processors ......................................................................................................................... 14
HP Cool Tools .................................................................................................................................... 14
2 Configuring and restoring the operating system
Setting up Microsoft Windows Vista Business software ..................................................................... 15
Configuring the Windows Vista Business operating system .............................................. 15
Configuring the software ................................................................................... 15
Selecting a language ......................................................................................... 16
Creating recovery disks ..................................................................................... 16
Installing or upgrading device drivers ................................................................ 16
Restoring the Windows Vista Business operating system ................................................. 16
Using the HP Backup and Restore process ...................................................... 17
Creating system recovery DVDs or CDs .......................................... 17
Restoring from HPBR DVDs or CDs ................................................ 17
Restoring directly from the recovery partition ................................... 17
Reclaiming hard disk space from the recovery partition ................................... 17
Ordering backup software ................................................................................. 18
Transferring files and settings using Windows Easy Transfer .......................... 18
Setting up Microsoft Windows XP Professional software ................................................................... 18
Configuring Microsoft Windows XP Professional software ................................................ 18
Configuring the software ................................................................................... 19
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Selecting a language ......................................................................................... 19
Creating recovery disks ..................................................................................... 19
Installing or upgrading device drivers ................................................................ 19
Restoring the Windows XP Professional operating system ............................................... 20
The RestorePlus! process ................................................................................. 20
Creating a RestorePlus! CD ............................................................. 20
Restoring from RestorePlus! CDs .................................................... 20
Restoring from RestorePlus! on the Recovery Partition ................... 20
Reclaiming hard disk space from the recovery partition ................... 21
Ordering backup software ................................................................................. 21
HP Backup and Recovery Manager restore points ............................................................................ 22
Restoring from the HP Backup and Recovery Manager restore point CD or DVDs .......... 22
Restoring from the HP Backup and Recovery Manager restore point on the Recovery
Partition .............................................................................................................................. 22
Protecting the software ....................................................................................................................... 22
HP software ........................................................................................................................................ 22
Setting up Red Hat Linux ................................................................................................................... 23
Starting the Linux operating system .................................................................................. 23
Restoring the Linux operating system ............................................................................... 23
Creating restore media ...................................................................................... 23
Downloading the latest HP driver CD contents ................................................. 24
Reinstalling the factory Linux image with the HP driver CD contents ............... 24
Upgrading device drivers ................................................................................................... 24
Setting up Red Flag Linux .................................................................................................................. 24
3 System management
Computer Setup (F10) Utility .............................................................................................................. 25
BIOS ROM ......................................................................................................................... 26
Using the Computer Setup (F10) Utility ............................................................................ 27
Computer Setup (F10) Utility menu .................................................................................. 27
Workstation management .................................................................................................................. 32
Initial configuration and deployment .................................................................................. 32
Remote system installation ................................................................................................ 33
Replicating the setup ......................................................................................................... 33
Copying to a single workstation ........................................................................ 33
Copying to multiple workstations ....................................................................... 34
Updating and managing software ..................................................................................... 35
HP Client Manager Software ............................................................................. 35
Altiris Client Management Solutions ................................................................. 36
System Software Manager ................................................................................ 36
Proactive Change Notification ........................................................................... 37
Subscriber’s Choice .......................................................................................... 37
ROM Flash ......................................................................................................................... 37
Remote ROM Flash .......................................................................................... 37
HPQFlash .......................................................................................................... 37
The FailSafe Boot Block ROM ........................................................................................... 37
Asset tracking and security ................................................................................................ 38
Password security ............................................................................................ 39
Establishing a setup password using the Computer Setup (F10)
Utility ................................................................................................. 39
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Establishing a power-on password using workstation setup ............ 40
Entering a power-on password ........................................................ 40
Entering a Setup Password .............................................................. 41
Changing a power-on or setup password ......................................... 41
Deleting a power-on or setup password ............................................................ 42
National keyboard delimiter characters ............................................ 42
Clearing passwords .......................................................................... 42
The DriveLock security feature ......................................................................... 43
DriveLock applications ...................................................................... 43
Using DriveLock ............................................................................... 43
Hood sensor option (smart cover sensor) ........................................................ 45
Setting the hood sensor protection level ......................................... 45
Hood lock (smart cover lock) ............................................................................. 45
Locking the solenoid lock ................................................................. 46
Unlocking the solenoid lock .............................................................. 46
Using a FailSafe key ......................................................................... 46
Clearing Passwords .......................................................................... 47
Cable lock provision (optional) .......................................................................... 47
Security lock (optional) ...................................................................................... 47
Hood lock (Smart cover lock) (optional) ............................................................ 47
Hood sensor (Smart cover sensor) (optional) ................................................... 47
Fault notification and recovery ........................................................................................... 47
Drive Protection System .................................................................................... 47
ECC fault prediction and prefailure warranty .................................................... 47
Thermal sensor ................................................................................................. 48
Dual-State Power Button ................................................................................................... 48
4 Removal and replacement procedures
Warnings and cautions ....................................................................................................................... 50
Service considerations ....................................................................................................................... 52
Cautions, warnings, and safety precautions ...................................................................... 52
Electrostatic discharge information .................................................................................... 52
Generating static electricity ............................................................................... 52
Preventing electrostatic damage to equipment ................................................. 53
Personal grounding methods and equipment .................................................. 53
Grounding the work area ................................................................................... 53
Recommended materials and equipment ......................................................... 54
Tools and software requirements ...................................................................................... 54
Screws ............................................................................................................................... 54
Special handling of components ........................................................................................ 55
Cables and connectors ..................................................................................... 55
Hard drives ........................................................................................................ 56
Lithium coin cell battery ..................................................................................... 56
Customer Self-Repair ......................................................................................................................... 56
Predisassembly procedures ............................................................................................................... 57
System board components ................................................................................................................. 58
Steps for removing and replacing components .................................................................................. 60
Disassembly order ............................................................................................................ 60
The optional security lock .................................................................................................. 61
The optional cable lock ...................................................................................................... 62
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Side access panel ............................................................................................................. 62
Front Bezel ....................................................................................................................... 63
Bezel blanks ..................................................................................................................... 64
Optional hood sensor (Smart cover sensor) ...................................................................... 64
Optional solenoid hood lock (Smart cover lock) ................................................................ 65
Front panel I/O device assembly ...................................................................................... 66
Power button ..................................................................................................................... 68
System speaker ................................................................................................................. 68
Power supply ..................................................................................................................... 69
System fan assembly ......................................................................................................... 70
Memory .............................................................................................................................. 71
Memory module features .................................................................................. 72
Memory module requirements .......................................................................... 72
Required loading order ...................................................................................... 73
PCI Slots ............................................................................................................................ 74
........................................................................................................................... 74
PCI retainer ...................................................................................................... 75
PCI Express ..................................................................................................... 76
PCI ................................................................................................................... 78
IEEE-1394 Card (optional) ................................................................................................. 79
Front PCI card guide and optional fan removal ................................................................ 80
Battery .............................................................................................................................. 81
Workstation power connections to drives and the system board ...................................... 83
Optical drive (minitower configuration) ............................................................................. 84
Optical drive (desktop configuration) ................................................................................ 87
Diskette drive (optional) .................................................................................................... 90
SATA hard drive ............................................................................................................... 92
Processor heatsink ........................................................................................................... 95
Processor .......................................................................................................................... 97
System board ..................................................................................................................... 98
Product recycling ................................................................................................................................ 99
5 System diagnostics and troubleshooting
Customer self help ........................................................................................................................... 102
Help and Support Center ................................................................................................. 102
HP SoftPaq Download Manager ...................................................................................... 102
Diagnostic error codes ..................................................................................................... 102
Troubleshooting scenarios and solutions ........................................................................ 104
Solving minor problems .................................................................................. 104
Solving power supply problems ...................................................................... 105
......................................................................................................... 105
Solving diskette problems .............................................................................. 106
Solving hard drive problems ............................................................................ 107
Solving display problems ............................................................................... 108
Solving audio problems .................................................................................. 110
Solving printer problems ................................................................................. 111
Solving keyboard and mouse problems .......................................................... 112
Solving front panel component problems ........................................................ 112
Solving hardware installation problems ........................................................... 113
Solving network problems .............................................................................. 114
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Solving memory problems .............................................................................. 116
Solving processor problems ........................................................................... 117
Solving DVD problems ................................................................................... 117
Solving Internet access problems .................................................................. 118
Troubleshooting checklist ................................................................................................................. 120
LED color definitions ....................................................................................................................... 121
HP Insight Diagnostics Offline Edition .............................................................................................. 122
Key features and benefits ................................................................................................ 122
Theory of operation .......................................................................................................... 122
Using the Diagnostic Utility on CD ................................................................................... 122
Downloading the latest diagnostic utility .......................................................................... 123
The HP Insight Diagnostic User Interface ....................................................................... 123
Survey tab ....................................................................................................... 124
Test tab ........................................................................................................... 124
Status tab ......................................................................................................................... 125
Log tab ............................................................................................................................. 125
Help tab ........................................................................................................................... 126
POST error messages ...................................................................................................................... 127
6 Configuring password security and resetting CMOS
Preparing to configure passwords .................................................................................................... 135
Resetting the password jumper ........................................................................................................ 136
Clearing and Resetting the CMOS ................................................................................................... 137
Using the CMOS switch ................................................................................................... 137
Using the Computer Setup (F10) Utility to reset CMOS .................................................. 138
Appendix A Appendix A—Workstation connector pins
Connector pin descriptions ............................................................................................................... 139
Appendix B Appendix B—System board designators
Appendix C Appendix C— Routine care
General cleaning safety precautions ............................................................................................... 149
Cleaning the workstation case ......................................................................................................... 149
Cleaning the keyboard .................................................................................................................... 149
Cleaning the monitor ....................................................................................................................... 150
Cleaning the mouse ......................................................................................................................... 150
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1 Product overview
This chapter presents an overview of the hardware components of the HP xw4550 Workstation,
including the following topics:
●Product features on page 2
●Product specifications on page 8
●ENERGY STAR on page 13
●Dual-core processors on page 14
●HP Cool Tools on page 14
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Product features
This section describes the product features of the HP xw4550 Workstation.
System board architecture
The following figure shows the HP xw4550 Workstation block diagram.
Figure 1-1 HP xw4550 Workstation system board block diagram
Component view
The following figure shows components of a typical HP xw4550 Workstation. Drive configurations might
vary.
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For information about supported replacement parts, see: http://partsurfer.hp.com.
Figure 1-2 HP xw4550 Workstation component view
Table 1-1 Component view
Item Description Item Description
1Power supply 9Processor
2Hard drive 10 Memory module
3Optical drive 11 System board
4Side access panel 12 PCI Express card
5System fan 13 PCI card
6Chassis 14 Speaker
7Diskette drive 15 Front bezel
8 Processor heatsink
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Front panel components
The following image shows a typical HP xw4550 Workstation. Drive configurations might vary.
Figure 1-3 Front panel components
Table 1-2 Front panel components
Item Symbol Description Item Symbol Description
1Optical drive eject button 8IEEE-1394 Connector (optional)
2Power on light 9Diskette drive eject button
3Power button 10 Diskette drive activity light
4Hard drive activity light 11 Diskette drive (optional)
5Universal Serial Bus 2.0 (USB) (x2) 12 5.25–inch drive bays (x2)
6Headphone connector 13 Optical drive activity light
7Microphone connector 14 Optical drive
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Rear panel components
The following illustrations shows a typical HP xw4550 Workstation.
NOTE: The rear panel connectors are labeled with industry-standard icons and colors to assist you in
connecting your peripheral devices.
Figure 1-4 Rear panel components
Table 1-3 Rear panel components
Item Symbol Description Item Symbol Description
1Universal chassis clamp opening 7Optional PCI Express graphics card
adapter
NOTE: When installed, disables the
workstation integrated graphics output.
2Serial connector 8 & 9 USB 2.0 (x6)
3Audio line-in connector (light blue) 10 Microphone connector (pink)
4RJ-45 network connector 11 DVI integrated graphics connector
NOTE: Disabled when an optional
PCI Express graphics card is installed.
5Cable lock slot 12 VGA connector
6Padlock loop 13 Power cord connector
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Serial number and COA label location
Each workstation has two unique serial number labels (1) and a Certificate of Authentication (COA) label
(2) (for Windows preinstalled workstations only). In general, the serial number labels can be found on
the top panel or on the side of the workstation and at the rear of the workstation. Keep this number
available when contacting customer service for assistance.
Figure 1-5 Serial number and COA label location
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Maximizing the airflow
●Keep your workstation in an area where the airflow is not obstructed.
●Keep the workstation off of surfaces where dust can gather.
●Keep the front of the workstation clear of any obstruction.
●Remove any dust on the front panel (vent area) and the rear fans with a small vacuum, compressed
air, or dust rag.
●Keep the back of the workstation at least 0.15m (6 in.) away from a wall or other obstruction.
Figure 1-6 Maintain proper clearance
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Product specifications
The following table lists the physical dimensions for the HP xw4550 Workstation.
Table 1-4 Physical characteristics
Weight (typical
configuration)
15.88 kg (35 lb)
Tower dimensions 45 cm (17.7 in.) high
16.8 cm (6.6 in.) wide
45.6 cm (17.9 in.) deep
Power supply
The power supply for the HP xw4550 Workstation is a 300-watt, 80Plus energy efficient power supply
compatible with Energy Star requirements. This section describes the power supply specifications.
Power supply description
This section describes the 80Plus power supply for the HP xw4550 Workstation.
Source voltage Description
+3.33V PCI, PCI Express, audio, SB600, RS690, super I/O, BIOS ROM, and on-board
logic
+5.08V Storage (disk, optical, diskette), PCI, PCI Express, RS690, audio, keyboard/
mouse, input to on-board regulator, super I/O
+12V PCI, PCI Express, system fans, storage (disk, optical, diskette)
+12 VCPU Input to on-board regulator that supplies power for the processor
-12V PCI, serial port
5.08 aux Sleep circuitry
Table 1-5 Max current per rail
Voltage rail Maximum continuous current
3.33V 16A
5.08V 19A
12 VCPU 11.5A
+12V 11A
–12V 0.15A
5.08V aux 2.0A
WARNING! Do not exceed 300 watts of total continuous output power.
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Power supply specifications
Table 1-6 Power supply specifications
Item Description
Power supply 300-W custom power supply (Wide Ranging,
Active PFC)
Operating voltage range 90-264 VAC
Rated voltage range 100-240 VAC
Rated line frequency 50-60 Hz
Operating line frequency range 47-63 Hz
Rated input current 5.0A @ 100-120 VAC 2.5A @ 200-240 VAC
Heat dissipation
(Configuration and software dependent)
Typical 431 Btu/hr..= (108 kg-cal/hr.)
Maximum 1331 Btu/hr. = (336 kg-cal/hr.)
Power Supply fan 80 mm x 25 mm, variable speed
Energy Star compliant Yes
FEMP Standby Power Compliant @ 115V (<2W in
S5 – Power Off)
Yes
Power Consumption in ES Mode – Suspend to
RAM (S3) (Instantly Available PC)
< 3W
Power consumption and cooling
The following example workstation configuration and supporting tables list the power consumption and
heat dissipation for a typical configuration based on primary power consumptions:
●1 x AMD® OpteronTM 3.0 GHz processor 1222 Series
●4 x 1-GB, DDR, 667-MHz memory modules
●1 x FX1700 graphics card
●1 x 250-GB SATA hard drive
●1 x optical drive
●1 x diskette drive
Table 1-7 Example 1 energy consumption
115 VAC 230 VAC 100 VAC
LAN
Enabled
LAN
Disabled
LAN
Enabled
LAN
Disabled
LAN
Enabled
LAN
Disabled
On-Idle (ENERGY STAR®
Idle (S0))
50.9W 52.7W 51.0W
ENERGY STAR® PTEC
(Total Energy
Consumption) Windows
181.3W 176.2W 179.6W
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115VAC230VAC100VAC
LAN
Enabled
LAN
Disabled
LAN
Enabled
LAN
Disabled
LAN
Enabled
LAN
Disabled
running Linpack and
Viewperf (S0)
Windows Busy Max (S0) 200.1W 192.0W 196.7W
ENERGY STAR®
“Sleep” (S3)*
2.93W 2.06W 6.58 2.36 2.80W 2.04W
ENERGY STAR®
“Standby” (Off) (S5)
1.69W 0.94W 2.00W 1.23W 1.67W 0.92W
* Energy Star low energy mode.
Table 1-8 Example 1 heat dissipation**
115 VAC 230 VAC 100 VAC
LAN
Enabled
LAN
Disabled
LAN
Enabled
LAN
Disabled
LAN
Enabled
LAN
Disabled
On-Idle (ENERGY
STAR® Idle (S0))
173.6 Btu/hr 179.7 Btu/hr 174.0 Btu/hr
ENERGY STAR® PTEC
(Total Energy
Consumption) Windows
running Linpack and
Viewperf) (S0)
618.6 Btu/hr 601.2 Btu/hr 612.8 Btu/hr
Windows Busy Max (S0) 682.9 Btu/hr 655.3 Btu/hr 671.3 Btu/hr
ENERGY STAR®
“Sleep” (S3)*
10.0 Btu/hr 7.03 Btu/hr 12.2 Btu/hr 8.05 Btu/hr 9.56 Btu/hr 6.96 Btu/hr
ENERGY STAR®
“Standby” (Off) (S5)
5.77 Btu/hr 3.21 Btu/hr 6.83 Btu/hr 4.20 Btu/hr 5.70 Btu/hr 3.14 Btu/hr
* Energy Star low energy mode.
** Heat dissipation is calculated based on the measured watts, assuming the service level is attained for one hour.
Configuration 2
●1 x AMD Opteron 2.0 GHz 1212 Series
●2 x 512-GB, DDR2, 667-MHz memory modules
●Integrated graphics
●1 x 80 GB SATA hard drive
●1 x optical drive
●1 x diskette drive
Table 1-7 Example 1 energy consumption (continued)
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Table 1-9 Example 2 energy consumption
115 VAC 230 VAC 100 VAC
LAN
Enabled
LAN
Disabled
LAN
Enabled
LAN
Disabled
LAN
Enabled
LAN
Disabled
On-Idle (ENERGY STAR®
Idle (S0))
38.8W 36.9W 39.1W
ENERGY STAR® PTEC
(Total Energy
Consumption) Windows
running Linpack and
Viewperf) (S0)
96.6W 94.5W 99.5W
Windows Busy Max (S0) 112.3W 108.1W 115.3W
ENERGY STAR®
“Sleep” (S3)*
2.64W 1.78W 2.84W 2.10W 2.10W 1.79W
ENERGY STAR®
“Standby” (Off) (S5)
1.75W 0.98W 2.00W 1.25W 1.75W 0.95W
* Energy Star low energy mode.
Table 1-10 Example 2 heat dissipation**
115 VAC 230 VAC 100 VAC
LAN
Enabled
LAN
Disabled
LAN
Enabled
LAN
Disabled
LAN
Enabled
LAN
Disabled
On-Idle (ENERGY
STAR® Idle (S0))
132.4 Btu/hr 125.9 Btu/hr 133.5 Btu/hr
ENERGY STAR® PTEC
(Total Energy
Consumption) Windows
running Linpack and
Viewperf) (S0)
329.6 Btu/hr 322.6 Btu/hr 339.7 Btu/hr
Windows Busy Max (S0) 383.3 Btu/hr. 369.0 Btu/hr 393.5 Btu/hr
ENERGY STAR®
“Sleep” (S3)*
9.01 Btu/hr 6.08 Btu/hr 9.69 Btu/hr 7.17 Btu/hr 8.91 Btu/hr 6.11 Btu/hr
ENERGY STAR®
“Standby” (Off) (S5)
5.97 Btu/hr 3.34 Btu/hr 6.83 Btu/hr 4.27 Btu/hr 5.97 Btu/hr 3.24 Btu/hr
* Energy Star low energy mode.
** Heat dissipation is calculated based on the measured watts, assuming the service level is attained for one hour.
This product is in compliance with US executive order 13221, WOL (wake on LAN) disabled.
NOTE: When you power down your workstation with the power button on the front panel, the power
consumption falls below 10W. To reach zero power consumption, remove power from the workstation.
For additional information on power-saving features, see your operating system documentation.
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System fans
The workstation includes a rear chassis fan, one processor heatsink fan, and one power supply fan. An
optional front PCI fan is available for special considerations, such as graphics PCI cards.
Resetting the power supply
If an overload triggers the power supply overload protection, all power is immediately disconnected. To
reset the power supply unit:
1. Disconnect the power cord.
2. Determine what caused the overload and correct the problem.
3. Reconnect the power cord, apply power, and reboot the workstation.
NOTE: When you power down your workstation with the power button on the front panel, the power
consumption falls below 10W. To reach zero power consumption, remove power from the workstation.
For additional information on power-saving features, see your operating system documentation.
Environmental specifications
This section describes environmental specifications of your workstation.
Table 1-11 Environmental specifications
Temperature (operating) 40°F to 95°F (5°C to 35°C)
Temperature (non-operating) -40°F to 140°F (-40°C to 60°C)
Humidity (operating) 8% to 85% RH, non-condensing
Humidity (non-operating) 8% to 90% RH, non-condensing
Altitude (operating) 0 to 10,000 ft. (3,048m)
Altitude (non-operating) 0 to 30,000 ft. (9,144m)
Shock (operating) 1/2-sine: 40G, 2-3 ms
Shock (non-operating) 1/2-sine: 160 cm/s, 2-3 ms (~100 g)
Square: 20G, 422 cm/s
NOTE: Values represent individual shock events and are not
indicative of repetitive shock events.
Vibration (operating) Operating random: 0.5G rms, 5–300 Hz
Vibration (non-operating) Random: 2.0G (rms), 10-500 Hz
NOTE: Values are not indicative of continuous vibration.
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