HP StorageWorks XP12000 User manual

HP StorageWorks XP12000 Disk Array
owner’s guide
This guide describes features, components, options, and general operations for the HP StorageWorks
XP12000 Disk Array.
Part number: AE002-96029
tenth edition: October 2006

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Contents
Preface ......................... 6
Aboutthisguide................................ 6
Intendedaudience............................... 6
Diskarrays.................................. 6
Relateddocumentation............................. 6
Documentconventionsandsymbols ....................... 7
Rackstability ................................. 8
HPtechnicalsupport.............................. 8
Subscriptionservice .............................. 9
HPwebsites ................................. 9
1Overview ...................... 11
Continuousdataavailability.......................... 11
Nondisruptiveserviceandupgrades ...................... 12
Connectivity ................................ 13
Scalability ................................. 13
Dataintegrityandhighavailability....................... 14
Summaryoffeatures............................. 15
Web-basedarraymanagement ...................... 15
Operatingsystems............................ 15
Externalstorage............................. 16
Includedcomponents........................... 16
Requiredadditionalcomponents...................... 17
Optionalcomponents .......................... 17
Hardware specifications ......................... 18
2Hardware ...................... 21
Physicalcomponents............................. 22
Diskcontrolframe.............................. 22
Controlpanel.............................. 23
Unitemergencypoweroffswitch...................... 28
Serviceprocessor(SVP).......................... 28
Diskdrives ............................... 28
HPStorageWorksContinuousTrackXP ................... 28
Diskarrayframes .............................. 29
Diskdrives ............................... 29
RAIDoptions .............................. 29
HP StorageWorks XP12000 Disk Array 3

Backupbatteries............................... 30
Diskarraymanagement ........................... 31
Operating specifications ........................... 32
Temperature .............................. 32
Humidity................................ 33
Mechanicalvibration........................... 33
AClinevoltagerequirements ....................... 34
50-amp,50or60Hz,single-phaseDKC ................ 34
30-amp,50or60Hz,single-phaseDKC ................ 34
30-amp,50or60Hz,three-phaseDKC................. 35
50-amp,50or60Hz,single-phaseDKU ................ 35
30-amp,50or60Hz,single-phaseDKU ................ 36
30-amp,50or60Hz,three-phaseDKU................. 36
3Operations...................... 37
Generalsafetyguidelines........................... 38
Poweringdownthediskarray......................... 40
Plannedpoweroff............................ 40
Emergencypoweroff........................... 40
Topoweroffthediskarrayinanemergency: .............. 41
Recoveringfromanunplannedpoweroutage .................. 42
Manualrestartafterpowerisrestored.................... 42
Torestartthediskarraymanually: ................... 42
Automaticrestartwhenpowerisrestored .................. 43
4Software....................... 45
Storageareamanagementsoftware ...................... 46
HPOpenViewStorageAreaManagersuite................. 46
HPStorageEssentials........................... 47
Device and configurationmanagementsoftware ................. 48
HP StorageWorks XP Remote Web Console and Command View XP Advanced
Edition(AE)............................... 48
HP StorageWorks LUN ConfigurationandSecurityManagerXP ........ 48
HPStorageWorksCacheLUNXP...................... 49
HPStorageWorksDataIntegrityCheckforXP ................ 49
HPStorageWorksLUNSecurityXPExtension................. 49
HPStorageWorksExternalStorageXP ................... 50
HPStorageWorksXPTieredStorageManager................ 51
HPStorageWorksXPDisk/CachePartition.................. 51
HPStorageWorksXPDataShredder .................... 51
Performancemanagementsoftware....................... 52
HPStorageWorksAutoLUNXP ...................... 52
HPStorageWorksPerformanceAdvisorXPSoftware.............. 52
HPStorageWorksPerformanceControlXP.................. 52
Replicationsoftware ............................. 53
HPStorageWorksBusinessCopyXPandSnapshotXP............. 53
4

HPStorageWorksContinuousAccessSynchronous .............. 53
HPStorageWorksContinuousAccessAsynchronous.............. 53
HPStorageWorksContinuousAccessJournal ................ 53
HPStorageWorksRAIDManagerXP.................... 53
HPStorageWorksFlexCopyXP ...................... 54
Multipathing/highavailabilitysoftware..................... 54
HPStorageWorksSecurePath....................... 54
Mainframesoftware ............................. 55
HPStorageWorksDataExchangeXP.................... 55
Businesscontinuitysolutions.......................... 56
HPOpenViewDataProtector ....................... 56
HPStorageWorksClusterExtensionXP ................... 56
HPStorageWorksFastRecoverySolutionforWindows2003.......... 57
5Troubleshooting.................... 59
Serviceinformationmessages ......................... 59
Failure detection and reporting process . . . . . . . . . . . . . . . . . . . . . 60
6Regulatorystatements ................. 61
FCCEMCstatement(USA) .......................... 61
IECstatement(worldwide)........................... 61
EMC statement (Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
SpécificationATIClasseA(France)....................... 62
VCCIEMCstatement(Japan) ......................... 62
BSMIEMCstatement(Taiwan)......................... 62
RRLEMCstatement(Korea) .......................... 62
Harmonicsconformance(Japan)........................ 63
Germannoisedeclaration .......................... 63
Lasersafety................................. 64
Japan DENAN law cordset caution . . . . . . . . . . . . . . . . . . . . . . . 65
EuropeanWEEEstatements.......................... 66
Glossary........................ 73
Index ......................... 81
HP StorageWorks XP12000 Disk Array 5

Preface
About this guide
This guide provides information about owning and operating the HP XP12000 Disk
Array.
Intended audience
This guide is intended for system administrators with knowledge of:
•the host hardware
•the operating system
•RAID technology
Disk arrays
Unless otherwise noted, the term disk array refers to the HP XP12000 Disk Array.
Related documentation
The following documents provide related information:
•HP StorageWorks XP12000 Disk Array site preparation guide
•HP StorageWorks Remote Web Console XP user guide
•HP StorageWorks Command View XP Advanced Edition user guide
•HP StorageWorks Disk Array XP Operating System configuration guide
You can find these documents from the Manuals page of the HP Business Support Center
web site:
http://www.hp.com/support/manuals
In the Storage section, click Storage array systems and then select your product.
6Preface

Document conventions and symbols
Convention Element
Blue text: Document conventions and
symbols Cross-reference links and e-mail addresses
Blue, underlined text: http://www.hp.com Web site addresses
Bold text •Keys that are pressed
•Text typed into a GUI element, such as
abox
•GUI elements that are clicked or selected,
such as menu and list items, buttons,
tabs, and check boxes
Italic text Text emphasis
Monospace text •File and directory names
•System output
•Code
•Commands, their arguments, and
argument values
Monospace, italic text •Code variables
•Command variables
Monospace, bold text Emphasized monospace text
WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
HP StorageWorks XP12000 Disk Array 7

TIP:
Provides helpful hints and shortcuts.
Rack stability
Rack stability protects personnel and equipment.
WARNING!
To reduce the risk of personal injury or damage to equipment:
•Extend leveling jacks to the floor.
•Ensure that the full weight of the rack rests on the leveling jacks.
•Install stabilizing feet on the rack.
•In multiple-rack installations, fasten racks together securely.
•Extend only one rack component at a time. Racks can become unstable if more
than one component is extended.
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support web
site: http://www.hp.com/support/.
Collect the following information before calling:
•Technical support registration number (if applicable)
•Product serial numbers
•Product model names and numbers
•Error messages
•Operating system type and revision level
•Detailed questions
For continuous quality improvement, calls may be recorded or monitored.
8Preface

Subscription service
HP strongly recommends that customers register online using the Subscriber’s Choice
web site: http://www.hp.com/go/e-updates.
Subscribing to this service provides you with e-mail updates on the latest product
enhancements, newest driver versions, and firmware documentation updates as well as
instant access to numerous other product resources.
After subscribing, locate your products by selecting Business support and then Storage
under Product Category.
HP web sites
For additional information, see the following HP web sites:
•h
ttp://www.hp.com
•http://www.hp.com/go/storage
•http://www.hp.com/service_locator
•http://www.hp.com/support/manuals
•http://www.hp.com/support/downloads
HP StorageWorks XP12000 Disk Array 9

10 Preface

1Overview
This disk array is part of the HP StorageWorks XP Disk Array family of products, which
provide reliable and secure data storage and protection. These disk arrays also support
multiple operating systems, platforms, and RAID groups. Advantages include:
•Continuous data availability
•Nondisruptive service and upgrades
•Connectivity
•Scalability
•Data integrity and high availability
Continuous data availability
The HP StorageWorks Disk Array XP family includes the first RAID disk arrays to provide
truly continuous data availability. XP disk arrays are designed for nonstop operation
and continuous access to all user data.
The following features ensure continuous data availability:
•No single point of component failure, which enables uninterrupted access to data
•Component and function redundancy, providing full fault tolerance for disk array
microprocessors, control storage, cache, control and data buses, power supplies,
and coolingfans
•Can sustain multiple component failures and still continue to provide full access
to stored data
Note that although access to data is not compromised, the failure of a key component
can cause a temporary reduction in disk array performance.
HP StorageWorks XP12000 Disk Array 11

Nondisruptive service and upgrades
Without disrupting normal disk array operations (if alternate pathing is used), an HP
support representative can:
•Remove, service, repair, or replace hardware subassemblies
•Use the built-in service processor (SVP) to upgrade microcode
Alternate paths can be established using host failover software, alternate Fibre Channel
paths, or both.
CAUTION:
The disk array has no user-serviceable components. The SVP does not include a
keyboard or monitor and is not a customer-accessible component. Only an HP support
representative should open the cabinets.
HP StorageWorks Continuous Track XP monitoring software detects internal hardware
component problems and automatically reports them to the HP Storage Technology
Center (STC) before they are noticed by operators and users. An HP support
representative can then verify the problem and perform the appropriate maintenance
activity, with no interruption to applications or hosts. For more information on Continuous
Track XP, see HP StorageWorks Continuous Track XP.
12 Overview

Connectivity
The system can be configured to provide the following types of host connections:
•Fibre Channel: Open Systems; FC-AL or Fabric; 1, 2, or 4 Gbps, single or
multimode; LC-Duplex
•ESCON: mainframe, serial
•FICON: mainframe, LC-Duplex, single or multimode, 1, 2, or 4 Gbps
•iSCSI: 8por
ts per adapter, 1 Gbps
•NAS: 8 ports per adapter, 1 Gbps
Scalability
The disk array is scalable to accommodate your current and future storage capacity
needs.
The minimum XP12000 configuration includes one DKC containing 9 to 128 disk drives.
You can expand the disk array to include one to four DKUs, each containing up to 256
disk drives. The maximum array configuration can contain 1152 disk drives providing
up to 332 TB of raw storage capacity in a single array.
Your HP support representative can add DKUs and disk drives online with no interruptions
to applications or hosts.
HP StorageWorks XP12000 Disk Array 13

Data integrity and high availability
To provide the highest levels of data integrity and availability, the HP StorageWorks XP
Disk Array family uses RAID technologies and redundant hardware throughout the disk
arrays, including:
•RAID1, RAID5, RAID6 (mixing RAID levels is allowed)
•Mirrored write cache
•Dual channel adapters (CHAs) and array control processors (ACPs)
•Dual and concurrently active data and control paths through the array
•Split power domains on internal data paths
•Hot-pluggable boards
•Hot-pluggable fans, power supplies, and controllers
•Online upgradable firmware
The following features and products help ensure the disk array meets your requirements
for high availability:
•Capability to “phone home” to the multidisciplinary HP Storage Technology Center
(STC). See HP StorageWorks Continuous Track XP.
•Capability to “phone home” to the multidisciplinary HP Storage Technology Center
(STC) using HP StorageWorks Continuous Track XP
•Advanced remote diagnostics
•Full solution (host-SAN-storage) support
•Full software and solution integration enabled by HP software products. See
“Chapter 4 Software” for details.
14 Overview

Summary of features
This section summarizes the features and specifications of the system. For the most
current product information, visit the HP web site: http://h18006.www1.hp.com/
storage/enterprisestorage.html.
Web-based array management
The disk array comes with HP StorageWorks Remote Web Console, a browser-based
interface that runs on the SVP and enables you to manage one disk array. For managing
multiple arrays, the optional HP StorageWorks Command View XP or Command View
XP Advanced Edition runs on a single Windows-based Device Manager server and can
be accessed using remote web-based clients.
Operating systems
The disk array supports these operating systems:
•HP-UX
•Linux
•Windows
•HP OpenVMS
•HP Tru64
•Sun Solaris
•IBM AIX
•MPE/iX
•Novell NetWare
•SGI IRIX64
•Guardian for HP NonStop servers
•VMware
•Z/OS
The disk array also supports various mainframe operating systems through ESCON
and FICON host interconnections. For the latest information on supported operating
systems and versions, contact your HP support representative or visit the HP web site:
www.hp.com.
HP StorageWorks XP12000 Disk Array 15

External storage
The disk array connects to the following external storage systems and can provide access
to and management of external volumes:
•HPStorageWorksXP48,XP128,XP256,XP512,XP1024,XP10000,and
XP12000 disk arrays
•HP StorageWorks Modular Smart Array MSA1000 and MSA1500
•HP StorageWorks EVA3000, EVA4000, EVA5000, EVA6000, and EVA8000
disk arrays
•Specificdi
sk array models of other manufacturers. Consult your HP representative
for details.
For more information about HP external storage, see the HP StorageWorks Command
View XP for XP Disk Arrays user guide or Command View XP Advanced Edition for
XP Disk Arrays user guide as applicable.
Included components
The HP XP12000 base product includes the following hardware, software, services,
and support:
•One HP XP12000 DKC
•Basic redundant power supplies and base batteries for up to 64 GB of cache
and up to 64 disk drives
•HP microcode
•Continuous Track XP
•Modem
•This owner’s guide
•An XP operating system configuration guides CD
•RAID Manager library
•Site preparation services
•Installation and configuration services
•Proactive 24 support for one year
•Reactive hardware support, 24x7, for two years
•Software support for one year (included with software title)
16 Overview

Required additional components
•Cache memory
•Shared memory
•ACP pair
•CHIP pair
•Hard disk drives
•HP StorageWorks XP Remote Web Console
•HP StorageWorks LUN Configuration and Security Manager XP
Optional components
HP offers an extensive list of optional products and services tailored for XP disk arrays,
including a full suite of software products. HP StorageWorks Command View XP or
Command View XP Advanced Edition are among these options. For more information,
see HP StorageWorks XP Disk Array family of software products and contact your HP
support representative.
HP StorageWorks XP12000 Disk Array 17

Hardware specifications
Feature Specification
Power Single-phase or 3-phase
DKC/DKU One XP12000 DKC, zero to four XP12000
DKUs
Maximum hard disk drives 1152
Maximum spare disk drives 40
Maximum parity groups/subsystem 280
Maximum disk drive capacity 332 TB
Maximum cache 256 GB
Available hard disk drives 73 GB 15000 RPM FC
146 GB 10000 or 15000 RPM FC
300 GB 10000 RPM FC
Maximum shared memory 12 GB (Available shared memory depends
on the configuration)
ACP pairs 1 to 4 (Each CHIP pair above 4 reduces
ACP slots by 1)
CHIPpairs(FC,ESCON,FICON,NAS,or
iSCI) 1to7(E
ach CHIP pair above 4 reduces
ACP slots by 1)
Configuration disk XP12000-specific
SVP code XP12000-specific
High-availability secondary SVP Optionally available
RAID level RAID 1 (2D+2D)
RAID 1 (4D+4D)
RAID 5 (3D+1P)
RAID 5 (7D+1P)
RAID 6 (6D+2P)
Maximum LDEVs 16,384 for OPEN systems; 65,536 for
mainframes (OPEN system LDEVS must be
in first 16K; mainframe LDEVS may occupy
any part of the available range.)
18 Overview

Feature Specification
Available LUNs 229,376
Maximum LUNs per port 1024
Maximum ports Fibre Channel: 224 ports
ESCON: 112 ports
FICON: 112 ports
NAS: 32 ports
iSCSI: 56 ports
HP StorageWorks XP12000 Disk Array 19

20 Overview