HP PAVILION DV2700 Manual

HP Pavilion dv2500 and dv2700 Notebook PC
Maintenance and Service Guide

© Copyright 2007 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, Athlon,
Sempron, Turion, and combinations thereof,
are trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel. Celeron, Core,
and Pentium are trademarks or registered
trademarks of Intel Corporation or its
subsidiaries in the United States and other
countries. Microsoft, Windows, and
Windows Vista are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or other
countries. SD Logo is a trademark of its
proprietor.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Fourth Edition: December 2007
First Edition: April 2007
Document Part Number: 448075-004

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
adapter comply with the user-accessible surface temperature limits defined by the International Standard
for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1Product description
2External component identification
Top components ...................................................................................................................... 8
Display components .................................................................................................. 8
Buttons, speakers, and fingerprint reader ..................................................................... 9
Keys ...................................................................................................................... 11
Lights ..................................................................................................................... 12
TouchPad ............................................................................................................... 13
Front components ................................................................................................................... 14
Left-side components ............................................................................................................... 15
Rear component ..................................................................................................................... 16
Right-side components ............................................................................................................ 16
Bottom components ................................................................................................................ 17
3Illustrated parts catalog
Serial number location ............................................................................................................ 18
Computer major components ................................................................................................... 19
Display assembly components ................................................................................................. 30
Door/Cover Kit ...................................................................................................................... 32
Cable Kit .............................................................................................................................. 33
Mass storage devices ............................................................................................................. 34
Miscellaneous parts ................................................................................................................ 35
Sequential part number listing .................................................................................................. 37
4Removal and replacement procedures
Preliminary replacement requirements ....................................................................................... 48
Tools required ......................................................................................................... 48
Service considerations ............................................................................................. 48
Plastic parts ............................................................................................. 48
Cables and connectors ............................................................................. 49
Drive handling ......................................................................................... 49
Grounding guidelines .............................................................................................. 50
v

Electrostatic discharge damage .................................................................. 50
Packaging and transporting guidelines ........................................ 51
Workstation guidelines .............................................................. 51
Equipment guidelines ................................................................. 52
Unknown user password .......................................................................................... 53
Component replacement procedures ........................................................................................ 54
Serial number ......................................................................................................... 54
Computer feet ......................................................................................................... 55
Battery ................................................................................................................... 56
Camera module ...................................................................................................... 57
Display inverter ....................................................................................................... 59
Hard drive ............................................................................................................. 61
WLAN module ........................................................................................................ 65
SIM ....................................................................................................................... 69
RTC battery ............................................................................................................ 70
Memory module ...................................................................................................... 71
Optical drive .......................................................................................................... 73
Keyboard ............................................................................................................... 74
WWAN module ..................................................................................................... 78
Switch cover ........................................................................................................... 79
Display assembly .................................................................................................... 82
Top cover ............................................................................................................... 87
TouchPad ............................................................................................................... 92
Wireless switch board ............................................................................................. 94
Modem module ...................................................................................................... 95
Audio board ........................................................................................................... 97
Bluetooth module .................................................................................................... 98
USB board ........................................................................................................... 100
Speaker assembly ................................................................................................. 102
Display switch module ........................................................................................... 104
System board ....................................................................................................... 106
Power connector cable .......................................................................................... 108
ExpressCard assembly ........................................................................................... 109
Fan/heat sink assembly ......................................................................................... 112
Processor ............................................................................................................. 115
5Setup Utility
Starting the Setup Utility ........................................................................................................ 117
Changing the language of the Setup Utility ............................................................................. 117
Navigating and selecting in the Setup Utility ............................................................................118
Displaying system information ................................................................................................118
Restoring default settings in the Setup Utility ............................................................................ 118
Using advanced Setup Utility features ..................................................................................... 119
vi

Closing the Setup Utility ........................................................................................................ 119
Setup Utility menus ............................................................................................................... 119
6Specifications
Computer specifications ........................................................................................................ 122
14.1-inch, WXGA, BrightView display specifications ............................................................... 123
Hard drive specifications ...................................................................................................... 124
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications .............................. 125
High Definition DVD-ROM and DVD±RW Drive ....................................................................... 126
System DMA specifications .................................................................................................... 127
System interrupt specifications—Intel processors ....................................................................... 128
System interrupt specifications—AMD processors ..................................................................... 129
System I/O address specifications—Intel processors ................................................................. 130
System I/O address specifications—AMD processors ............................................................... 132
System memory map specifications—Intel processors ................................................................ 134
System memory map specifications—AMD processors .............................................................. 135
7Screw listing
Phillips PM2.0×5.0 captive screw .......................................................................................... 138
Phillips PM2.5×4.0 screw ..................................................................................................... 139
Phillips PM3.0×4.0 screw ..................................................................................................... 142
Phillips PM2.0×6.0 shoulder screw ........................................................................................ 143
Phillips PM2.5×9.0 screw ..................................................................................................... 143
Silver Phillips PM2.0×3.0 screw ............................................................................................ 146
Phillips PM2.5×7.0 screw ..................................................................................................... 148
Black Phillips PM2.0×3.0 screw ............................................................................................. 150
Black Phillips PM2.5×5.0 screw ............................................................................................. 152
Phillips PM2.0×5.0 screw ..................................................................................................... 154
Silver Phillips PM2.5×5.0 screw ............................................................................................ 155
Phillips PM2.0×2.0 screw ..................................................................................................... 157
Phillips PM2.0×4.0 screw ..................................................................................................... 158
Phillips PM2.0×11.0 captive screw ........................................................................................ 159
8Backup and Recovery
Recovering system information ............................................................................................... 160
Backing up your information ................................................................................... 160
When to back up ................................................................................... 160
Back up suggestions ............................................................................... 161
Using system restore points ..................................................................................... 161
When to create restore points .................................................................. 161
Create a system restore point ................................................................... 161
Restore to a previous date and time .......................................................... 162
Creating recovery discs ......................................................................................... 162
vii

Reinstalling software programs and drivers ............................................................... 163
Reinstalling preinstalled programs and drivers ........................................... 163
Reinstalling programs from discs .............................................................. 163
Performing a recovery ........................................................................................... 164
Recovering from the recovery discs ........................................................... 164
Recovering from the partition on the hard drive .......................................... 164
Deleting the recovery partition on the hard drive ....................................................... 165
Updating reinstalled software ................................................................................. 165
9Connector pin assignments
Audio-in (microphone) .......................................................................................................... 166
Audio-out (headphone) ......................................................................................................... 166
External monitor ................................................................................................................... 167
RJ-11 (modem) ..................................................................................................................... 168
RJ-45 (network) .................................................................................................................... 168
S-Video-out .......................................................................................................................... 169
Universal Serial Bus .............................................................................................................. 169
10 Power cord set requirements
Requirements for all countries or regions ................................................................................. 170
Requirements for specific countries or regions .......................................................................... 171
11 Recycling
Battery ................................................................................................................................ 172
Display ............................................................................................................................... 172
Index ............................................................................................................................... 178
viii

1Product description
Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
Product Name HP Pavilion dv2500 and
dv2700 Notebook PC
√ √ √
Processors Intel® Core™ Duo with 800-MHz front side bus (FSB)
T9300 2.50-GHz processor with
6-MB L2 cache
√ √
T8300 2.40-GHz processor with
3-MB L2 cache
√ √
T8100 2.10-GHz processor with
3-MB L2 cache
√ √
T7700 2.40-GHz processor with
4-MB L2 cache
√ √
T7500 2.20-GHz processor with
4-MB L2 cache
√ √
T7250 2.00-GHz processor with
2-MB L2 cache
√ √
T5550 1.83-GHz processor with
2-MB L2 cache
√ √
T5450 1.67-GHz processor with
2-MB L2 cache
√ √
Intel Pentium® Dual-Core:
T2370 1.73 GHz processor with
1-MB L2 cache
√ √
T2330 1.60 GHz processor with
1-MB L2 cache
√ √
T2310 1.46 GHz processor with
1-MB L2 cache
√ √
Intel Celeron® M:
540 1.86-GHz processor with 1-
MB L2 cache
√ √
530 1.73-GHz processor with 1-
MB L2 cache
√√
1

Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
AMD processors:
Turion™ TL-68 2.4-Ghz processor
with 1-MB L2 cache
√
Turion TL-66 2.3-Ghz processor
with 1-MB L2 cache
√
Turion TL-62 2.1-Ghz processor
with 1-MB L2 cache
√
Turion TL-60 2.0-Ghz processor
with 1-MB L2 cache
√
Turion TL-58 1.9-GHz processor
with 1-MB L2 cache
√
Turion TL-55 1.8-GHz processor
with 512-KB L2 cache
√
Turion MK-38 2.2-GHz processor
with 512-MB L2 cache
√
Athlon™ TK-57 1.9-GHz
processor with 2-GB L2 cache
√
Sempron™ 3800 2.2-GHz
processor with 256-KB L2 cache
√
Sempron 3600 2.0-GHz
processor with 256-KB L2 cache
√
Chipset Northbridge: Intel PM965 √
Northbridge: GM965 √
Southbridge: Intel ICH8m √ √
Northbridge: nVidia MCP67M √
Southbridge: nVidia Integrated √
Graphics nVidia Discrete PCI Express
× 16 Graphics
●nVidia NB8M GS with 64
MB of dedicated video
memory (8M × 32 GDDR3 ×
2 PCs) with 128 MB of video
memory when system
memory is less than 1 GB (64
MB + 64 MB Turbo Cache)
●nVidia NB8M GS with 64
MB of dedicated video
memory (8M × 32 GDDR3 ×
2 PCs) with 256 MB of video
memory when system
memory is greater than or
equal to 1 GB (64 MB + 192
MB Turbo Cache)
√
2Chapter1Product description

Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
System design supports up to 55-
W GPU requirement.
Mobile Intel Graphics Media
Accelerator X3100
Unified Memory Architecture
(UMA) with shared video memory:
●Up to 64 MB on computers
with 512 MB or less of system
memory
●Up to 128 MB on computers
with more than 512 MB of
system memory
Memory size is a dynamic change.
√
UMA nVidia
Unified Memory Architecture
(UMA) with shared video memory:
●Up to 64 MB on computers
with 512 MB of system
memory
●Up to 256 MB on computers
with 1024 MB of system
memory
●Up to 576 MB on computers
with more than 2048 MB of
system memory
√
Panel 14.1-inch, WXGA with BrightView √ √ √
Memory 2 SODIMM slots √ √ √
Customer-accessible/upgradable √ √ √
Supports up to 4 GB of system
RAM
√ √ √
DDRII PC2-5300 (667-MHz) √ √ √
Supports the following
configurations:
●4096 (2048 x 2)
●3072 (2048 + 1048)
●2048 (2048 × 1)
●2048 (1024 × 2)
●1536 (1024 + 512)
√√√
3

Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
●1024 (1024 × 1, 512 × 2)
●512 (512 × 1)
Hard drives Supports 9.5-mm, 2.5-inch hard
drives
√ √ √
Serial ATA √ √ √
Supports the following drives:
●320-GB, 5400-rpm
●250-GB, 5400-rpm
●200-GB, 4200-rpm
●160-GB, 5400-rpm
●120-GB, 5400-rpm
●80-GB, 5400-rpm
√ √ √
Optical drives Fixed (removal of 1 screw
required)
√ √ √
Parallel ATA √ √ √
12.7-mm tray load √ √ √
Supports the following drives:
●DVD±RW and CD-RW Super
Multi Double-Layer Combo
Drive with LightScribe
●DVD±RW and CD-RW Super
Multi Double-Layer Combo
Drive
●DVD-CD/RW Combo Drive
√ √ √
Supports High Definition DVD-
ROM and DVD±RW Drive
√ √
Diskette drive Supports external USB drive only √ √ √
Camera Low-light, VGA camera √ √ √
Fixed (no tilt) √ √ √
640 × 480 by 20 frames per
second
√ √ √
Microphone 2 dual-array microphones with
software
√ √ √
Audio HD audio √ √ √
Supports Windows Vista®
Premium Logo requirements
√√√
4Chapter1Product description

Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
Pavilion-branded Altec Lansing
speakers
√ √ √
Modem 56K V.92 data/fax modem √ √ √
Supports all world-wide
certification requirements
√ √ √
Modem cable not included √ √ √
Ethernet Integrated Marvell E8039
10/100 network interface card
(NIC)
√ √ √
Ethernet cable not included √ √ √
Wireless Integrated wireless local
area network (WLAN)
options by way of wireless
module:
Intel PRO Wireless 3945
802.11a/b/g and 802.11b/g
with 2 antennae integrated into the
display assembly
√ √
Intel PRO Wireless 4965
802.11a/b/g/n with 3 antennae
integrated into the display
assembly @ 2.4 and 5.0 GHz
√ √
Intel WLAN + Bluetooth® √ √
Broadcom 4321AGN Wi-Fi
Adapter (802.11a/b/g/draft-n) +
Bluetooth w/2 antennas
√
Broadcom 4321AGN Wi-Fi
Adapter (802.11a/b/g/draft-n)
w/2 antennas
√
Broadcom BCM4312 Wi-Fi
Adapter (802.11b/g) w/2
antennas
√ √ √
Integrated WWAN options
by way of wireless module:
2 WWAN 5-band antennae built
into display assembly
√ √
Subscriber identity module (SIM)
security (customer-accessible in
battery bay)
√√
5

Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
Support for the following WWAN
formats:
●Evolution-data optimized
(EVDO)
●High-speed downlink packet
access (HSDPA)
√ √
External media card One ExpressCard54 slot √ √ √
Digital Media Slot, supports SD,
MMC, SD I/O, MS, MSpro, xD
√ √ √
Supports miniature versions of SD,
MMC, MS Duo with adapter
(adapter is not included)
√ √ √
Supports 2nd Mini-PCIe √ √ √
Ports Audio-in (mono microphone) √ √ √
Audio-out (stereo headphone) √ √ √
Audio-out (stereo headphone with
S/PDIF)
√ √ √
Consumer infrared √ √ √
RJ-11 (modem) √ √ √
RJ-45 (Ethernet, includes link and
activity lights)
√ √ √
S-Video-out √ √ √
USB (3) √ √ √
VGA (Dsub 15-pin) √ √ √
1394 √ √ √
2-pin AC power √ √ √
Docking Expansion port 3 supports HP
xb3000 Notebook
Expansion Base and HP Notebook
QuickDock
√ √ √
Keyboard/pointing
devices
14.1-inch keyboard √ √ √
TouchPad with 2 buttons and four-
way scroll (taps enabled
as default)
√ √ √
Power requirements 12-cell 2.20-Ah Li-ion battery √ √ √
6-cell 2.55-Ah Li-ion battery √ √ √
6-cell 2.20-Ah Li-ion battery √√√
6Chapter1Product description

Category Description Intel processors
with
discrete graphics
subsystem
Intel
processors
with
UMA graphics
subsystem
AMD
processors
with UMA
graphics
subsystem
65-W AC adapter with localized
cable plug support (2-wire plug
with ground pin, supports 2-pin DC
connector)
√ √ √
Security Security cable slot √ √ √
Fingerprint reader √ √ √
Operating system Preinstalled:
Configurable Windows Vista
embedded "QuickPlay Direct"
√ √
Windows Vista Business (32-bit) √ √ √
Windows Vista Home Basic (32-
bit)
√ √ √
Windows Vista Premium (32- and
64-bit)
√ √ √
Windows Vista Ultimate (64-bit) √ √
Serviceability End-user replaceable parts:
AC adapter √ √ √
Battery (system) √ √ √
Hard drive √ √ √
Memory module √ √ √
Optical drive √ √ √
WLAN module √√√
7

2External component identification
Top components
Display components
Item Component Description
(1) Internal microphones (2) (select models only) Record sound.
NOTE: If there is a microphone icon next to each
microphone opening, the computer has internal
microphones.
(2) Integrated camera light (select models only) On: The integrated camera is in use.
(3) Integrated camera (select models only) Records video and captures still photographs.
(4) Internal display switch* Turns off the display if the display is closed while the
computer is on.
*The location of the internal display switch varies by computer model.
8Chapter2External component identification

Buttons, speakers, and fingerprint reader
Item Component Description
(1) Power button* ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button to initiate
Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about power settings, select Start > Control
Panel > System and Maintenance > Power
Options.
(2) Speakers (2) Produce sound.
(3) Media button Opens the QuickPlay program.
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows.
QuickPlay opens after you log on. Refer to the QuickPlay
Help for more information.
(4) DVD button Opens the DVD playback feature of the QuickPlay program.
Top components 9

Item Component Description
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows.
QuickPlay opens after you log on. Refer to the QuickPlay
Help for more information.
(5) Previous/rewind button ●Plays the previous track or chapter when pressed once.
●Rewinds media when pressed simultaneously with
the fn key.
(6) Play/pause button Plays or pauses the disc.
(7) Next/fast forward button ●Plays the next track or chapter when pressed once.
●Fast forwards media when pressed simultaneously with
the fn key.
(8) Stop button Stops the disc.
(9) Volume mute button Mutes and restores the speaker sound.
(10) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume. You
can also tap the minus sign on the scroll zone to decrease
volume, or tap the plus sign on the scroll zone to increase
volume.
(11) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
password logon.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
10 Chapter 2External component identification

Keys
Item Component Function
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
Top components 11

Lights
Item Component Description
(1) Power lights (2)* ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(2) Battery light ●On: A battery is charging.
●Blinking: A battery that is the only available power
source has reached a low battery level or a critical
battery level.
●Off: If the computer is plugged into an external power
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
(3) Drive light Blinking: The hard drive or optical drive is being accessed.
(4) Caps lock light On: Caps lock is on.
(5) Media button light Blinks once when the media button is pressed.
(6) DVD button light Blinks once when the DVD button is pressed.
(7) Previous/rewind light Blinks once when the previous/rewind button is pressed.
(8) Play/pause light Blinks once when the play/pause button is pressed.
(9) Next/fast forward light Blinks once when the next/fast forward button is pressed.
(10) Stop light Blinks once when the stop button is pressed.
(11) Volume mute light ●Blue: Computer sound is turned on.
●Amber: Computer sound is turned off.
(12) Volume down light Blinking: The volume scroll zone is being used to decrease
speaker volume.
12 Chapter 2External component identification