HP Pavilion zd8000 - Notebook PC Manual

Maintenance and Service
Guide
HP Pavilion zd8000 Notebook PC
Document Part Number: 372712-001
January 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.

© Copyright 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other
countries. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license. SD logo is a trademark of its
proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion zd8000 Notebook PC
First Edition January 2005
Document Part Number: 372712-001

Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.4 External Components. . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18
2 Troubleshooting
2.1 Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–5
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components . . . . . . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . . 3–8
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–9
3.5 Media Center Edition Accessories . . . . . . . . . . . . . 3–10
3.6 Miscellaneous (Not Illustrated) . . . . . . . . . . . . . . . 3–11
3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–14
4 Removal and Replacement Preliminaries
4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . 4–7

iv Maintenance and Service Guide
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . 5–5
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.5 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.7 Mini PCI Communications Card . . . . . . . . . . . . . . 5–15
5.8 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Infrared Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36
5.14 Audio/USB Board . . . . . . . . . . . . . . . . . . . . . . . . 5–38
5.15 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40
5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42
5.17 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49
5.18 Digital Drive Board . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . 5–54
5.20 Modem Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56
5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing
Index

Maintenance and Service Guide 1–1
1
Product Description
The HP Pavilion zd8000 Notebook PC offers advanced
modularity, Intel® Mobile Pentium® 4 processors, and extensive
multimedia support.
HP Pavilion zd8000 Notebook PC

1–2 Maintenance and Service Guide
Product Description
1.1 Features
■The following processors are available, varying by
notebook model:
❏Intel Pentium 4 560 (3.6-GHz) with 800-MHz front
side bus (FSB) with HT Technology
❏Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with
HT Technology
❏Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with
HT Technology
❏Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with
HT Technology
❏Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with
HT Technology
■The following displays are available, varying by
notebook model:
❏17.0-inch WSXGA+WVA (1680 × 1050) with
Brightview TFT display with over 16.7 million colors
❏17.0-inch WXGA+WVA (1440 × 900) with Brightview
TFT display with over 16.7 million colors
❏17.0-inch WXGA+WVA (1440 × 900) TFT display with
over 16.7 million colors
■100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model
■256-MB DDR2 synchronous DRAM (SDRAM) at 400 and
533 MHz, expandable to 2.0 GB
■Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model
■Full-size Windows keyboard with full-size numeric keypad
■TouchPad pointing device, including a dedicated vertical
scroll region and a button that enables/disables TouchPad
operation.
■Integrated 10 Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack

Product Description
Maintenance and Service Guide 1–3
■Integrated high-speed 56K modem with RJ-11 jack
■Integrated wireless support for Mini PCI IEEE 802.11b and
802.11b/g WLAN device
■Support for one Type II PC Card slot, with support for both
32-bit (CardBus) and 16-bit PC Cards
■External 180- and 135-watt AC adapter with 3-wire power
cord, varying by notebook model
■12-cell Li-Ion battery pack
■Stereo speakers with volume up, volume mute, and volume
down buttons
■Support for the following optical drives:
❏8X Max DVD±RW/R and CD-RW Combo Drive
❏24X Max DVD/CD-RW Combo Drive
■Connectors:
❏External monitor
❏Universal Serial Bus (USB) v. 2.0 (four ports)
❏RJ-11 (modem)
❏RJ-45 (network)
❏Audio-out (headphone)
❏Audio-in (microphone)
❏Power
❏IEEE 1394 (select models only)
❏S-Video-out (select models only)
❏Infrared
❏Expansion port 2
❏Digital Media Slot
❏Digital drive bay
❏ExpressCard

1–4 Maintenance and Service Guide
Product Description
1.2 Resetting the Notebook
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real time clock (RTC) battery (refer to
Section 5.16, “System Board,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
1.3 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook supports the following power management features:
■Standby
■Hibernation
■Setting customization by the user
■Hotkeys for setting the level of performance
■Battery calibration
■Lid switch standby/resume
■Power/standby button
■Advanced Configuration and Power Management (ACPM)
compliance

Product Description
Maintenance and Service Guide 1–5
1.4 External Components
The external components on the front of the notebook are shown
below and described in Table 1-1.
Front Components
Table 1-1
Front Components
Item Component Function
1 Display release latch Opens the notebook.
2 Stereo speakers (2) Produce stereo sound.
3 Power/standby light ■On: Notebook is turned on.
■Blinking: Notebook is in standby.
■Off: Notebook is off.
4Batterylight ■On: Battery pack is charging.
■Blinking: Battery pack has reached a
low-battery condition.
5 AC power light On: Notebook is receiving AC power.
6 Hard drive activity light On: A notebook drive is being accessed.

1–6 Maintenance and Service Guide
Product Description
The external components on the right side of the notebook are
shown below and described in Table 1-2.
Right-Side Components
Table 1-2
Right-Side Components
Item Component Function
1 Digital Media Slot Supports the following optional digital
media: Secure Digital (SD) Memory Card,
Secure Digital Input/Output (SD I/O),
Memory Stick, Memory Stick Pro,
MultiMediaCard, xD-Picture Card, and
SmartMedia card.
2 ExpressCard slot Supports an optional ExpressCard.
3 1394 port Connects an optional 1394a device such
as a scanner, digital camera, or digital
camcorder.