HP Spectre 13 x2 PC Pro Ultrabook Manual

HP Spectre 13 x2 PC Pro Ultrabook
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
U.S. registered trademarks of Intel
Corporation. Microsoft and Windowsare
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: November 2013
Document Part Number: 741475-001
Product notice
This guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take
full advantage of Windows 8 functionality.
See for http://www.microsoft.com details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 4
Finding your hardware and software information ......................................................................... 4
Locating hardware .................................................................................................... 4
Locating software ...................................................................................................... 4
Tablet ..................................................................................................................................... 5
Display components .................................................................................................. 5
Edge components ...................................................................................................... 7
Keyboard base ........................................................................................................................ 9
Top ......................................................................................................................... 9
Keys ...................................................................................................................... 10
Lights ..................................................................................................................... 11
TouchPad ............................................................................................................... 12
Left side ................................................................................................................. 13
Right side ............................................................................................................... 14
3 Illustrated parts catalog .................................................................................................. 15
Locating the serial number, product number, and model number .................................................. 15
Tablet major components ........................................................................................................ 16
Keyboard base major components ........................................................................................... 20
Cable Kit .............................................................................................................................. 22
Miscellaneous parts ................................................................................................................ 23
Sequential part number listing .................................................................................................. 24
4 Removal and replacement preliminary requirements ...................................................... 28
Tools required ........................................................................................................................ 28
Service considerations ............................................................................................................ 28
Plastic parts ............................................................................................................ 28
Cables and connectors ............................................................................................ 28
Grounding guidelines ............................................................................................................. 29
v

Electrostatic discharge damage ................................................................................. 29
Packaging and transporting guidelines ....................................................... 30
Workstation guidelines .............................................................. 30
5 Removal and replacement preliminary requirements ...................................................... 32
Tools required ........................................................................................................................ 32
Service considerations ............................................................................................................ 32
Plastic parts ............................................................................................................ 32
Cables and connectors ............................................................................................ 33
Drive handling ........................................................................................................ 33
Grounding guidelines ............................................................................................................. 34
Electrostatic discharge damage ................................................................................. 34
Packaging and transporting guidelines ....................................................... 35
Workstation guidelines .............................................................. 35
Removal and replacement procedures ...................................................................................... 37
Tablet component replacement procedures ................................................................. 37
Back cover .............................................................................................. 37
Tablet battery .......................................................................................... 39
Proximity sensor module ............................................................................ 40
Webcamera/microphone module .............................................................. 41
micro Solid-state drive (mSSD) ................................................................... 43
WLAN module ......................................................................................... 44
WWAN module ...................................................................................... 46
Power button board .................................................................................. 48
Heat sink ................................................................................................. 49
RTC battery ............................................................................................. 50
Volume button board ................................................................................ 51
TouchScreen board .................................................................................. 53
NFC module ............................................................................................ 54
Audio/power connector board .................................................................. 56
Vibrator module ....................................................................................... 57
Docking connecter board .......................................................................... 58
Display panel cable .................................................................................. 60
Card reader board ................................................................................... 61
Speakers ................................................................................................. 62
Wireless antennas .................................................................................... 63
System board .......................................................................................... 65
Keyboard base component replacement procedures .................................................... 68
Bottom cover ........................................................................................... 68
I/O board ............................................................................................... 69
TouchPad ................................................................................................ 71
vi

Keyboard base battery ............................................................................. 72
Power connector cable .............................................................................. 73
USB board .............................................................................................. 74
HDMI/USB board .................................................................................... 76
Hinge assembly ....................................................................................... 77
Keyboard .............................................................................................................................. 79
6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) .................................. 82
Starting Setup Utility (BIOS) ..................................................................................................... 82
Updating the BIOS ................................................................................................................. 82
Determining the BIOS version ................................................................................... 82
Downloading a BIOS update .................................................................................... 83
Using HP PC Hardware Diagnostics (UEFI) ................................................................................ 84
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 84
7 Specifications ................................................................................................................. 85
8 Backing up, restoring, and recovering ............................................................................ 87
Creating recovery media and backups ..................................................................................... 88
Creating HP Recovery media .................................................................................... 89
Restore and recovery .............................................................................................................. 90
Using Windows Refresh for quick and easy recovery ................................................... 91
Remove everything and reinstall Windows ................................................................. 91
Recovering using HP Recovery Manager .................................................................... 92
What you need to know ............................................................................ 92
Using the HP Recovery partition to recover a minimized image
(select models only) .................................................................................. 93
Using HP Recovery media to recover .......................................................... 93
Changing the computer boot order ............................................................. 93
Removing the HP Recovery partition .......................................................................... 94
9 Power cord set requirements .......................................................................................... 95
Requirements for all countries .................................................................................................. 95
Requirements for specific countries and regions ......................................................................... 95
10 Recycling ...................................................................................................................... 97
Index ................................................................................................................................. 98
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viii

1 Product description
Category Description
Product Name HP Spectre 13 x2 PC Pro Ultrabook
Processor Intel® Core® i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5 W)
Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 4.5 W)
Chipset Integrated system on chip (SoC) platform controller hub (PCH)
Graphics Internal graphics: Intel high-definition graphics
Support for HD decode, DX11, HDMI, and PX 5.0
Panel 13.3-in (1920×1080), full high-definition (FHD), light emitting diode (LED), AntiGlare (AG),
TouchScreen with MultiTouch enabled; 16:9 wide aspect ratio; typical brightness: 400 nits;
slim (3.0-mm), UWVA, support for eDP
13.3-in (1366×768), HD, LED, AG, TouchScreen with MultiTouch enabled; 16:9 wide
aspect ratio; typical brightness: 200 nits; slim (3.0-mm), support for eDP
Memory Memory is non-accessible/upgradable
Support for DDR3L-1600MHz dual channel, 4-GB 1600-MHZ 1.35 v DDR3L 256-
MB×16×8 pcs memory IC
Support for maximum 8192-MB of system RAM
Storage Tablet: Support for the following mSATA3 solid-state drives:
●128-MB EM (MLC mSATA)
●128-MB
●64-MB
Keyboard base: Optional support for a 5.0-mm (0.2 in), 500-GB, 5400-rpm, SATA
hard drive
Optical drive Not supported
1

Category Description
Audio and video Integrated HP TrueVision webcamera (2.0 megapixels, FHD, 1080p by 30 frames per
second), fixed (no tilt), with activity light
Dual array digital microphones with appropriate echo-cancellation and noise-
suppression software
Two speakers (front-facing)
Beats audio
Support for MP3, AAC, AAC+, EAAC+, OGG, and MIDI formats
Ethernet Not supported
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into tablet
Support for the following WLAN formats:
●Broadcom BCM4352 802.11ac 2×2 Wi-Fi + BT 4.0 Combo Adapter
●Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT 4.0 Combo Adapter
●Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 Combo Adapter
Integrated wireless wide area network (WWAN) options by way of wireless module
Two WLAN antennas built into tablet
Support for the following WWAN formats:
●HP hs3110 HSPA+ Mobile Broadband Module
●HP lt4112 LTE/HPSA+ Mobile Broadband Module
Sensors Accelerometer
Ambient light sensor (ALS)
Digital compass
Gyroscope
Near field communication (NFC)
External media cards HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data
from and writes data to digital memory cards such as Secure Digital (SD).
2 Chapter 1 Product description

Category Description
Ports Tablet:
●Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports Beats
audio, voice recognition, and jack auto-detection
●Docking connector: supports keyboard base capabilities (charging, audio-out, and
video-out)
Keyboard base:
●Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports Beats
audio and voice recognition yes
●Docking connector: supports keyboard base capabilities (charging, audio-out, and
video-out) yes
●HDMI: v. 1.4, supporting up to 1080p at 60 Hz yes
●RJ45/Ethernet
●USB: USB 3.0 (2) yes
●Video: VGA (Dsub 15-pin) supporting 1920×1200 external resolution at 60 Hz, hot
plug/unplug and auto-detection for correct output to wide-aspect vs. standard
aspect video
Keyboard/pointing
devices
Full-size, island-style keyboard (no numerical keypad)
Clickpad with image sensor
Clickpad requirements:
●MultiTouch gestures enabled
●Taps enabled as default
Power requirements Support for the following AC adapters:
●65-W HP Smart AC adapter (non-PFC, 4.5-mm)
●65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm)
Support for a 3-cell, 32-Wh, 2.96-Ah, Li-ion battery for use only in the tablet
(includes cable)
Support for a 3-cell, 33-Wh, 3.05-Ah, Li-ion battery for use only in the keyboard base
(includes cable)
Security Support for Trust Platfom Module (TPM)
Operating system Preinstalled:
●Windows 8 Professional 64-bit
●Windows 8 Standard 64-bit
Serviceability End user replaceable part: AC Adapter
3

2 External component identification
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type c, and then select Control Panel.
2. Select System and Security, and then in the System area, click Device Manager. A list
reveals all the devices installed on your computer.
Locating software
To find out what software is installed on your computer:
Mode Steps
1. From the Start screen, right-click using the mouse.
– or –
Swipe from the top of the TouchPad to reveal all apps.
2. Select the All apps icon.
1. From the Start screen, gently swipe your finger from the top edge or the bottom edge of the display
bezel onto the screen.
2. Tap All apps.
4 Chapter 2 External component identification

Tablet
Display components
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLANs.
(2) Internal microphones (2) Record sound.
(3) Webcamera light On: The webcamera is in use.
(4) HP TrueVision HD Webcamera Records video, captures still photographs, and allows
you to video conference and chat online using
streaming video.
Swipe from the right edge of the TouchPad or
TouchScreen to display the charms, tap Search, and
then tap the search box. type c, and then select
CyberLink YouCam from the list of applications.
– or –
From the Start screen, type c, and then select Camera
from the list of applications.
(5) Ambient light sensor The ambient light sensor automatically adjusts the
display brightness based on the lighting conditions in
your environment.
(6) Speakers (2) Produce sound.
Tablet 5

Item Component Description
(7) Windows button Minimizes all open applications and displays the
Start screen.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select
the HP Support Assistant app, select My computer, and then select User guides.
6 Chapter 2 External component identification

Edge components
Item Component Description
(1) Power button ●When the computer is off, press the button to turn on
the tablet.
●When the computer is on, press the button briefly to
initiate Sleep.
CAUTION: Pressing and holding down the power
button will result in the loss of unsaved information.
●If the computer has stopped responding and
Microsoft Windows shutdown procedures are
ineffective, press and hold the power button down
for at least 5 seconds to turn off the tablet.
Swipe from the right edge of the TouchPad or
TouchScreen to display the charms, tap Search, and
then tap the search box. In the search box, type power,
select Settings, and then select Power options.
– or –
To learn more about your power settings, on the Start
screen, type p. In the search box, type power, select
Settings, and then select Power options.
Tablet 7

Item Component Description
(2) Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and Environmental
Notices. To access this guide, from the Start screen, type
support, select the HP Support Assistant app, select
My computer, and then select User guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(3) Power connector Connects an AC adapter.
(4) Alignment post connectors (2) Align and attach the tablet to the keyboard base.
(5) Docking port/power connector Connects the tablet to the keyboard base and connects an
AC adapter.
(6) SIM slot (select models only) Supports a wireless subscriber identity module (SIM).
(7) Micro SD Card Reader Supports micro SD cards.
(8) Volume button Controls speaker volume on the tablet.
●To increase speaker volume, press the + edge of
the button.
●To decrease speaker volume, press the – edge of
the button.
8 Chapter 2 External component identification

Keyboard base
Top
Item Component Description
(1) Alignment posts Align and attach the tablet to the keyboard base.
(2) Release latch Releases the tablet. To release the tablet, slide the release
latch to the left.
(3) Docking connector Connects the tablet to the keyboard base.
Keyboard base 9

Keys
Item Component Description
(1) esc key Displays system information when pressed in combination
with the fn key (select models only).
(2) fn key Executes frequently used system functions when pressed
in combination with the bkey or the esc key (select
models only).
(3) Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you
to the previous screen.
(4) Action keys Execute frequently used system functions.
NOTE: Action keys do not display or function on the on-
screen keyboard of the tablet.
10 Chapter 2 External component identification

Lights
Item Component Description
(1) Caps lock light ●White: Caps lock is on.
●Off: Caps lock is off.
(2) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
(3) Wireless light On: An integrated wireless device, such as a WLAN
device and/or a Bluetooth device, is on.
NOTE: On some models, the wireless light is amber
when all wireless devices are off.
Keyboard base 11

TouchPad
Item Component Description
(1) TouchPad zone Reads your finger gesture to move the pointer or activate
items on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
12 Chapter 2 External component identification