HP FlexNetwork MSR3064 User manual

HPE FlexNetwork MSR3000 Routers
Installation Guide
Part number: 5998-8797a
Document version: 6W104-20160519

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© Copyright 2016 Hewlett Packard Enterprise Development LP
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Contents
Preparing for installation ····································································1
Safety recommendations ·············································································································1
Safety symbols ···················································································································1
General safety recommendations ···························································································1
Electricity safety ··················································································································1
Laser safety ·······················································································································2
Examining the installation site·······································································································2
Temperature and humidity·····································································································2
Cleanliness ························································································································2
Cooling system ···················································································································3
ESD prevention···················································································································4
EMI ··································································································································4
Lightning protection ·············································································································4
Rack-mounting ···················································································································5
Installation accessories ···············································································································5
Checklist before installation··········································································································5
Installing the router ···········································································7
Installation prerequisites ··············································································································7
Installation flowchart ···················································································································7
Installing the router·····················································································································9
Installing an air filter ·············································································································9
Mounting the router on a workbench························································································9
Installing the router in a rack ································································································ 10
Grounding the router················································································································· 18
Grounding the router through the grounding terminal on the rack················································· 18
Grounding the router with a grounding strip············································································· 21
Grounding the router with a grounding conductor buried in the earth ground ·································· 22
Installing an interface module ····································································································· 22
Installing a SIC ················································································································· 22
Installing a DSIC ··············································································································· 23
Installing an HMIM············································································································· 25
Installing a MIM················································································································· 26
Connecting the router to the network···························································································· 27
Connecting an Ethernet cable ······························································································ 27
Connecting an optical fiber ·································································································· 27
Installing a CF card ·················································································································· 28
Logging in through the console port ····························································································· 29
Connecting a console cable ································································································· 29
Setting terminal parameters································································································· 31
Installing a power supply ··········································································································· 32
Connecting the power cord ········································································································ 33
Connecting an AC power cord······························································································ 33
Connecting a DC power cord ······························································································· 34
Connecting an RPS power cord···························································································· 35
Verifying the installation············································································································· 36
Powering on the router·············································································································· 36
Verifying before power-on ··································································································· 36
Powering on the router ······································································································· 37
Displaying boot information ································································································· 37
Examining the router after power-on······················································································ 38
Configuring basic settings for the router ························································································ 38
Replacement procedure ··································································39
Replacing a power supply ·········································································································· 39
Locating internal modules ·········································································································· 40
Removing chassis covers···································································································· 40

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Locating internal modules ··································································································· 42
Replacing a VPM ····················································································································· 45
Replacing a memory module ······································································································ 46
Replacing an air filter ················································································································ 47
Replacing a CF card················································································································· 48
Replacing a SIC ······················································································································ 49
Replacing a DSIC ···················································································································· 50
Replacing an HMIM·················································································································· 51
Replacing a MIM······················································································································ 52
Troubleshooting ·············································································54
Troubleshooting the power supply system failure ············································································ 54
Troubleshooting fan failures ······································································································· 54
Troubleshooting the configuration system failures ··········································································· 54
No display on the configuration terminal ················································································· 55
Garbled characters on the configuration terminal······································································ 55
No response from the serial port··························································································· 55
Troubleshooting user password loss ···························································································· 56
Symptom ························································································································· 56
Solution··························································································································· 56
Troubleshooting interface module, cable, and connection failure ························································ 57
Appendix A Chassis views and technical specifications ·························· 58
Chassis views ························································································································· 58
MSR3012 AC (JG409A)······································································································ 58
MSR3012 AC (JG409B)······································································································ 59
MSR3012 DC ··················································································································· 60
MSR3024 AC ··················································································································· 61
MSR3024 DC ··················································································································· 62
MSR3024 PoE·················································································································· 63
MSR3044 ························································································································ 64
MSR3064 ························································································································ 65
Appearance of power supplies ···································································································· 65
AC power supply ··············································································································· 66
DC power supply··············································································································· 66
PoE power supply ············································································································· 67
Technical specifications············································································································· 67
Appendix B LEDs ··········································································· 69
Panel LEDs ···························································································································· 69
MSR3012 ························································································································ 69
MSR3024 ························································································································ 69
MSR3044 ························································································································ 70
MSR3064 ························································································································ 70
Power supply LEDs ·················································································································· 71
Appearance ····················································································································· 71
LED description ······················································································································· 72
Appendix C Slot arrangement ··························································· 74
Document conventions and icons ······················································ 75
Conventions ··························································································································· 75
Network topology icons ············································································································· 76
Support and other resources ····························································77
Accessing Hewlett Packard Enterprise Support ·············································································· 77
Accessing updates ··················································································································· 77
Websites ························································································································· 78
Customer self repair··········································································································· 78
Remote support ················································································································ 78
Documentation feedback ···································································································· 79

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Index ···························································································80

1
Preparing for installation
The MSR3000 Routers include the models in Table 1.
Table 1 HPE MSR3000 Routers models
Router model Product code HPE description RMN
MSR3064 JG404A HPE MSR3064 Router BJNGA-BB0006
MSR3044 JG405A HPE MSR3044 Router BJNGA-BB0011
MSR3024 JG406A HPE MSR3024 AC Router BJNGA-BB0007
MSR3024 JG407A HPE MSR3024 DC Router BJNGA-BB0007
MSR3024 JG408A HPE MSR3024 PoE Router BJNGA-BB0007
MSR3012 JG409A HPE MSR3012 AC Router BJNGA-BB0008
MSR3012 JG409B HPE MSR3012 AC Router BJNGA-BB0008
MSR3012 JG410A HPE MSR3012 DC Router BJNGA-BB0008
IMPORTANT:
For regulatory identification purposes, every MSR3000 router is assigned a regulatory model
number (RMN). These regulatory model numbers should not be confused with the marketing name
HPE MSR30XX or the product codes.
Safety recommendations
Safety symbols
When reading this document, note the following symbols:
WARNING means an alert that calls attention to important information that if not understood or
followed can result in personal injury.
CAUTION means an alert that calls attention to important information that if not understood or
followed can result in data loss, data corruption, or damage to hardware or software.
General safety recommendations
•Keep the chassis and installation tools away from walk areas.
•Make sure the ground is dry and flat and anti-slip measures are in place.
•Remove all the external cables (including power cords) before moving the chassis.
Electricity safety
•Locate the emergency power-off switch in the room before installation. Shut the power off at
once in case accident occurs. Disconnect the power cord of the router if necessary.
•Make sure the router is correctly grounded.
•Do not open or close the chassis cover when the router is powered on.

2
•Correctly connect the interface cables of the router.
•Use an uninterrupted power supply (UPS).
•If two power inputs are available, disconnect the two power inputs to power off the router.
•Do not work alone when the router has power.
•Always make sure the power has been disconnected during the installation and replacement
procedures.
Laser safety
•Do not stare into any fiber port when the router has power. The laser light emitted from the
optical fiber may hurt your eyes.
•Install the dust cover if the fiber port is not connected to a fiber connector to prevent damage to
the fiber port.
Examining the installation site
The routers can only be used indoors. To make sure the router operates correctly and to prolong its
service lifetime, the installation site must meet the following requirements.
Temperature and humidity
Maintain temperature and humidity in the equipment room as described in Table 2.
•Lasting high relative humidity can cause poor insulation, electricity leakage, mechanical
property change of materials, and metal corrosion.
•Lasting low relative humidity can cause washer contraction and ESD and cause problems
including loose mounting screws and circuit failure.
•High temperature can accelerate the aging of insulation materials and significantly lower the
reliability and lifespan of the router.
Table 2 Temperature and humidity requirements
Temperature Humidity
0°C to 45°C (32°F to 113°F) 5% to 90% (noncondensing)
Cleanliness
Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of
metal components and contact points, especially when indoor relative humidity is low. In the worst
case, electrostatic adsorption can cause communication failure.
Table 3 Dust concentration limit in the equipment room
Substance Concentration limit (particles/m3)
Dust particles
≤3 x 104
(No visible dust on desk in three days)
NOTE:
Dust particle diameter ≥5 µm

3
The equipment room must also meet strict limits on salts, acids, and sulfides to eliminate corrosion
and premature aging of components, as shown in Tabl e 4.
Table 4 Harmful gas limits in the equipment room
Gas Max. (mg/m3)
SO20.2
H2S 0.006
NH30.05
Cl20.01
Cooling system
The MSR3012/3024 router uses left to right airflow for heat dissipation, and the MSR3044/3064
router uses left to rear airflow for heat dissipation.
Figure 1 Airflow through the MSR3012/3024 chassis
Figure 2 Airflow through the MSR3044/3064 chassis
To ensure good ventilation, the following requirements must be met:
•The air inlet and outlet vents are not blocked, and leave at least 10 cm (3.94 in) of clearance.
•The installation site has a good cooling system.

4
ESD prevention
CAUTION:
Check the resistance of the ESD wrist strap for safety. The resistance reading should be in the range
of 1 to 10 megohm (Mohm) between human body and the ground.
To prevent electrostatic discharge (ESD), follow these guidelines:
•Make sure the router and the floor are well grounded.
•Take dust-proof measures for the equipment room.
•Maintain the humidity and temperature at a proper level.
•Always wear an ESD wrist strap and ESD cloth when touching a circuit board or transceiver
module.
An MSR3000 router does not supply an ESD wrist wrap. Prepare an ESD wrist wrap yourself.
•Place the removed memory module, CF card, or interface module on an antistatic workbench,
with the face upward, or put it into an antistatic bag.
•Touch only the edges, instead of electronic components when you observe or move a removed
memory module, CF card, or interface module.
To attach an ESD wrist strap:
1. Wear the wrist strap on your wrist.
2. Lock the wrist strap tight around your wrist to keep good contact with the skin.
3. Insert the ESD plug into the ESD socket.
4. Make sure the rack is well grounded.
EMI
All electromagnetic interference (EMI) sources, from outside or inside of the switch and application
system, adversely affect the switch in the following ways:
•A conduction pattern of capacitance coupling.
•Inductance coupling.
•Electromagnetic wave radiation.
•Common impedance (including the grounding system) coupling.
To prevent EMI, use the following guidelines:
•If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE)
to filter interference from the power grid.
•Keep the switch far away from radio transmitting stations, radar stations, and high-frequency
devices.
•Use electromagnetic shielding, for example, shielded interface cables, when necessary.
Lightning protection
To better protect the router from lightning, do as follows:
•Make sure the grounding cable of the chassis is well grounded.
•Make sure the grounding terminal of the AC power receptacle is well grounded.
•Install a lightning arrester at the input end of the power supply to enhance the lightning
protection capability of the power supply.

5
•Install a special lightning arrester at the input end of outdoor signal lines (for example, E1/T1
line) to which interface modules of the router are connected to enhance the lightning protection
capability.
Rack-mounting
Before mounting the router to a rack, adhere to the following requirements:
•The rack is equipped with a good ventilation system.
•The rack is sturdy enough to support the router and its accessories.
•For heat dissipation and device maintenance, make sure the front and rear of the rack are at
least 0.8 m (2.62 ft) away from walls or other devices, and the headroom in the equipment room
is no less than 3 m (9.84 ft).
Installation accessories
Checklist before installation
Table 5 Checklist before installation
Item Requirements Result
Installation site Ventilation
•There is a minimum clearance of 10 cm (3.94 in)
around the inlet and outlet vents for heat
dissipation of the router chassis.
•A good ventilation system is available at the
installation site.

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Item Requirements Result
Temperature 0°C to 45°C (32°F to 113°F).
Relative humidity 5% to 90% (noncondensing).
Cleanness
•Dust concentration ≤3 × 104particles/m3.
•No visible dust on desk within three days.
ESD prevention
•The equipment and floor are reliably grounded.
•The equipment room is dust-proof.
•The humidity and temperature are at a proper
level, respectively.
•Wear an ESD wrist strap and uniform when
touching a circuit board.
•Place the removed memory module, CF card, or
interface module on an antistatic workbench, with
the face upward, or put it into an antistatic bag.
•Touch only the edges, instead of electronic
components when observing or moving a removed
memory module, CF card, or interface module.
EMI prevention
•Take effective measures to protect the power
system from the power grid system.
•Separate the protection ground of the router from
the grounding device or lightning protection
grounding device as far as possible.
•Keep the router far away from radio stations, radar
and high-frequency devices working in high
current.
•Use electromagnetic shielding when necessary.
Lightning
protection
•The grounding cable of the chassis is well
grounded.
•The grounding terminal of the AC power
receptacle is well grounded.
•A port lightning arrester is installed. (Optional.)
•A power lightning arrester is installed. (Optional.)
•A signal lightning arrester is installed at the input
end of an external signal cable. (Optional.)
Electricity safety
•Equip an uninterrupted power supply (UPS).
•In case of emergency during operation, switch off
the external power switch.
Workbench
•The workbench is stable enough.
•The workbench is well grounded.
Rack-mounting
requirements
•The rack is equipped with a good ventilation
system.
•The rack is sturdy enough to support the weight of
the router and installation accessories.
•The size of the rack is appropriate for the router.
•The front and rear of the rack are at least 0.8 m
(2.62 ft) away from walls or other devices.
Safety
precautions
•The router is far away from any moist area and heat source.
•The emergency power switch in the equipment room is located.
Tools
•Installation accessories supplied with the router.
•User supplied tools.
Reference
•Documents shipped with the router.
•Online documents.

7
Installing the router
WARNING!
To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.
IMPORTANT:
•The barcode on the router chassis contains product information that must be provided to local
sales agent before you return a faulty router for service.
•Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to
open the chassis, contact Hewlett Packard Enterprise for permission. Otherwise, Hewlett
Packard Enterprise shall not be liable for any consequence.
Installation prerequisites
•You have read "Preparing for installation" carefully.
•All requirements in "Preparing for installation" are met.
Installation flowchart
You can install the router on a workbench or in a rack. Select an installation method according to the
installation environment, and follow the installation flowchart shown in Figure 3.

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Figure 3 Installation flowchart
Yes
No
Sta r t
Mount the router to a rack
Ground the router
Install an interface module
Connect interface cables
Install a CF card
Connect the power cord
Verify the installation
Power on the router Troubleshoot the router
Power off the routerOperating correctly?
End
Mount to a specific
position?
Mount the router to a workbench Mount the router to a rack
Examine the workbench
Install an air filter
Connect the router to a
terminal
Install a power supply

9
Installing the router
Installing an air filter
No air filter is provided with the router. Purchase one yourself. Only the MSR3044 and MSR3064
support air filters.
To install an air filter:
1. Face the left side (side of the inlet vents) of the router.
2. Install the upper and lower guide rails of the air filter to the chassis. See Figure 4.
3. Fasten the fastening screws on the guide rails with a Phillips screwdriver.
Figure 4 Installing the upper and lower guide rails
4. Push the air filter along the slide rails from the rear side of the chassis to the front.
5. Fasten the captive screws on the air filter.
Figure 5 Pushing the air filter along the guide rails
Mounting the router on a workbench
IMPORTANT:
•Ensure good ventilation and 10 cm (3.94 in) of clearance around the chassis for heat dissipation.
•Avoid placing heavy objects on the router.

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To mount the router on a workbench:
1. Make sure the workbench is clean, stable, and reliably grounded.
2. Place the router upside down on the workbench and attach the rubber feet to the four round
holes in the chassis bottom.
Figure 6 Attaching the rubber feet
3. Place the router on the workbench with the upside up.
Figure 7 Mounting the router on a workbench
Installing the router in a rack
Mounting brackets
The MSR3000 routers require different types of front mounting brackets, as shown in Figure 8.
Figure 8 Front mounting brackets

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Figure 9 Rear mounting brackets
Rack-mounting clearance requirements
Figure 10 Rack-mounting clearances for the MSR3012/3024
483mm
60mm
Front mounting
bracket
RPS power cord
E1 cable
65mm

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Figure 11 Rack-mounting clearances for the MSR3044/3064
Table 6 Rack-mounting clearance requirements
Model Router dimensions Rack clearance requirements
3012/3024
•Width—440 mm (17.32 in)
•Height—44.2 mm (1.74 in) (1 RU)
•Total depth—608 mm (23.94 in)
{483 mm (19.02 in) for the
chassis
{65 mm (2.56 in) for connecting
an RPS power cord at the front
of the chassis
{60 mm (2.36 in) for connecting
an E1 cable at the rear of the
chassis
The rack must meet all the following
requirements:
•A minimum of 80 mm (3.15 in) between
the front rack post and the front door.
•A minimum of 550 mm (21.65 in)
between the front rack post and the rear
door.
•290 mm (11.42 in) to 430 mm (16.93 in)
between the front and rear rack posts,
with a clearance of 160 mm (6.30 in)
between the rear rack post and the rear
door, or 450 mm (17.72 in) to 610 mm
(24.02 in) between the front and rear
rack posts.
3044
•Width—440 mm (17.32 in)
•Height—88.2 mm (3.47 in) (2 RU)
•Total depth—600 mm (23.62 in)
{480 mm (18.90 in) for the
chassis
{60 mm (2.36 in) for connecting
an RPS power cord at the front
of the chassis
{60 mm (2.36 in) for connecting
an E1 cable at the rear of the
chassis
The rack must meet all the following
requirements:
•A minimum of 80 mm (3.15 in) between
the front rack post and the front door.
•A minimum of 550 mm (21.65 in)
between the front rack post and the rear
door.
•310 mm (12.20 in) to 440 mm (17.32 in)
between the front and rear rack posts,
with a clearance of 160 mm (6.30 in)
between the rear rack post and the rear
door, or 465 mm (18.31 in) to 595 mm
(23.43 in) between the front and rear
rack posts.
480mm
E1 cable
60mm
Front mounting
bracket
Power cord
60mm

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Model Router dimensions Rack clearance requirements
3064
•Width—440 mm (17.32 in)
•Height—130.5 mm (5.14 in) (3 RU)
•Total depth—600 mm (23.62 in)
{480 mm (18.90 in) for the
chassis
{60 mm (2.36 in) for connecting
an RPS power cord at the front
of the chassis
{60 mm (2.36 in) for connecting
an E1 cable at the rear of the
chassis
The rack must meet all the following
requirements:
•A minimum of 80 mm (3.15 in) between
the front rack post and the front door.
•A minimum of 550 mm (21.65 in)
between the front rack post and the rear
door.
•310 mm (12.20 in) to 440 mm (17.32 in)
between the front and rear rack posts,
with a clearance of 160 mm (6.30 in)
between the rear rack post and the rear
door, or 465 mm (18.31 in) to 595 mm
(23.43 in) between the front and rear
rack posts.
IMPORTANT:
•For the MSR3012/3024 router, use a rack with a depth of more than 0.68 m (2.23 ft) as a best
practice.
•For the MSR3044/3064 router, use a rack shelf and a rack with a depth of more than 0.68 m (2.23
ft) as a best practice.
Mounting the router in the rack
WARNING!
The mounting brackets can only support the weight of the router. To avoid damage to the router, do
not place any objects on the router.
To mount the router in a rack:
1. Use a front mounting bracket to mark the positions of cage nuts, making sure they are at the
same level.
2. Use a rear mounting bracket to mark the positions of cage nuts, making sure the front and rear
mounting brackets are at the same level.

14
Figure 12 Marking the positions of cage nuts for the front mounting brackets
Figure 13 Marking the positions of cage nuts for the rear mounting brackets

15
3. Insert one edge of a cage nut into the hole. Use a flat-blade screwdriver to compress the other
edge of the cage nut, and then push the cage nut fully into the hole.
4. Repeat step 3 to install other cage nuts to all the marked positions on the rack posts.
Figure 14 Installing a cage nut
5. Attach the rear mounting brackets to the rack and fasten the screws.
The depth of the router might be greater or smaller than the depth of the rack, depending on the
rack model. If the depth of the router is greater than the depth of the rack, follow Figure 15 to
attach the rear mounting brackets. If smaller, follow Figure 16 to attach the rear mounting
brackets.
Figure 15 Attaching the rear mounting brackets (router depth greater than rack depth)