HP UPS User manual

HP UPS Management Module
User Guide
Part Number 435656-004
January 2010 (Fourth Edition)

© Copyright 2007, 2010 Hewlett-Packard Development Company, L.P.
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Intended audience
This document is for the person who installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage
equipment and trained in recognizing hazards in products with hazardous energy levels.

Contents
Overview..................................................................................................................................... 7
Introduction .................................................................................................................................................7
Features ......................................................................................................................................................7
HP UPS Power Protection Agent overview .......................................................................................................8
HP UPS Power Protection Agent requirements........................................................................................8
Typical hardware configurations....................................................................................................................9
Configuration A ...............................................................................................................................10
Configuration B................................................................................................................................10
Configuration C ...............................................................................................................................11
Configuration D ...............................................................................................................................12
Configuration E................................................................................................................................13
Configuration F................................................................................................................................14
Configuration G...............................................................................................................................15
Web interface requirements ........................................................................................................................15
Quick installation and setup overview ..........................................................................................................16
Component identification............................................................................................................. 17
Front panel................................................................................................................................................17
Installing the HP UPS Management Module ................................................................................... 18
Required tools............................................................................................................................................18
Installing the management module ...............................................................................................................18
Checking the Error LED ...............................................................................................................................20
Connecting the network cable .....................................................................................................................20
Connecting the configuration cable..............................................................................................................21
Launching a terminal emulation program ......................................................................................................21
Configuring the management module for remote access.................................................................................22
Connecting devices ....................................................................................................................................23
Installing the HP UPS Power Protection Agent................................................................................. 26
Installation overview ...................................................................................................................................26
Installing the agent on Windows operating systems .......................................................................................26
Installing the agent using the GUI method...........................................................................................27
Installing the agent using the silent installation method .........................................................................33
Reconfiguring the agent on Windows operating systems ................................................................................34
Installing the agent on Linux operating systems..............................................................................................35
Installing the agent using the installation script ....................................................................................35
Installing the agent using the silent installation method .........................................................................36
Installing the agent on SLES 10..........................................................................................................37
Reconfiguring the agent on Linux operating systems.......................................................................................38
Installing the agent on HP-UX operating systems ............................................................................................38
Installing the agent locally or remotely using the Installation Script method .............................................38
Installing the agent locally or remotely using the SAM method ..............................................................39
Installing the agent using the silent installation method .........................................................................39
Reconfiguring the agent on HP-UX operating systems .....................................................................................40
Uninstalling components from Windows® systems.........................................................................................40
Uninstalling components from Linux systems ..................................................................................................41

Uninstalling components from HP-UX systems ................................................................................................41
HP UPS Management Module web interface.................................................................................. 42
HP UPS Management Module web interface overview ...................................................................................42
Accessing the web interface........................................................................................................................42
Web browser ..................................................................................................................................42
System tray icon...............................................................................................................................43
Signing in to the web interface ....................................................................................................................43
Browser security alert..................................................................................................................................44
Establishing a secure session for Internet Explorer................................................................................45
Establishing a secure session for Mozilla ............................................................................................45
Establishing a secure session for Firefox .............................................................................................46
Navigating the web interface ......................................................................................................................46
Home tab ..................................................................................................................................................47
Overview menu................................................................................................................................47
Alarms menu ...................................................................................................................................49
Identification menu ...........................................................................................................................51
Parameters menu..............................................................................................................................52
Manual Control menu.......................................................................................................................55
Logs tab ....................................................................................................................................................56
Event Log menu................................................................................................................................56
Application Log menu.......................................................................................................................58
Setup tab ..................................................................................................................................................58
My Account menu ............................................................................................................................59
User Accounts menu .........................................................................................................................60
Network menu .................................................................................................................................61
Network Management menu .............................................................................................................62
Event Notifications menu...................................................................................................................67
Attached Devices menu.....................................................................................................................69
Power Fail menu ..............................................................................................................................73
Shutdown Events menu .....................................................................................................................75
Scheduled Shutdowns menu ..............................................................................................................77
Help tab....................................................................................................................................................79
About menu.....................................................................................................................................80
Contents menu .................................................................................................................................80
Info & Updates menu........................................................................................................................81
HP UPS Management Module Service Menu.................................................................................. 82
HP UPS Management Module Service Menu overview ...................................................................................82
Accessing the Service Menu ........................................................................................................................82
Telnet session...................................................................................................................................82
Terminal emulation session................................................................................................................83
POST ........................................................................................................................................................83
Navigating the menus.................................................................................................................................83
Service Menu.............................................................................................................................................84
HP UPS Management Module Configuration Utility
........................................................................................84
UPS Monitor submenu ......................................................................................................................84
Network Configuration submenu........................................................................................................85
System Configuration submenu ..........................................................................................................88
User Accounts submenu ....................................................................................................................89
Troubleshooting.......................................................................................................................... 91
ASCII character sequence Esc+Shift+9 directs all serial communication to the iLO port for the HP ProLiant DL380
G4 ...........................................................................................................................................................91

Agent does not install on Red Hat Itanium® ..................................................................................................91
Attached device communication errors appear..............................................................................................91
Attached device did not shut down gracefully ...............................................................................................91
Battery Test did not run ...............................................................................................................................91
Browser does not display the web interface for an installed management module .............................................92
Browser incorrectly displays English or Japanese characters ...........................................................................92
Certificate error..........................................................................................................................................92
Email notifications are not received from an HP-UX server ..............................................................................93
Error LED illuminates or flashes ....................................................................................................................93
Error during agent installation .....................................................................................................................93
Event notification messages do not appear on console screen.........................................................................93
Event notifications are not being sent............................................................................................................94
FTP error messages appear when connecting through Linux............................................................................94
Flash update fails over a serial connection....................................................................................................94
HP SIM lists a discovered UPS as Unmanaged in the System Type column........................................................94
HPFlash does not install image.bin on a Pentium III........................................................................................94
Initiate Battery Test Command Has Been Sent message not displayed..............................................................94
Input frequency shows zero .........................................................................................................................95
InstallShield error code -6001 appears during setup ......................................................................................95
Invalid IP address.......................................................................................................................................95
Links in traps and emails do not work correctly for Linux.................................................................................95
Linux agent does not execute on Red Hat 5...................................................................................................95
Low battery warning is displayed.................................................................................................................96
Manual Load Dumped alarm not working.....................................................................................................96
Messages from the Messenger Service are not displayed in Japanese .............................................................96
Network attached UPS not discovered..........................................................................................................96
No power .................................................................................................................................................96
Non-admin users cannot log in through telnet................................................................................................96
On battery alarm .......................................................................................................................................96
On boost alarm .........................................................................................................................................97
On buck alarm ..........................................................................................................................................97
Operating system firewall prevents management module functionality .............................................................97
Overload alarm .........................................................................................................................................97
Receiving a security error............................................................................................................................97
Redundant status error displays on the Attached Devices screen for a nonredundant configuration .....................97
Redundant UPS status .................................................................................................................................98
SLES 10 agent does not autostart after power fail or reboot............................................................................98
Servers running Windows Server® 2003 do not restart .................................................................................98
Shutdowns not functioning when Any Server is configured in a redundant configuration....................................99
Silent install did not execute successfully .......................................................................................................99
Task Bar menu does not clear......................................................................................................................99
UPS Power Protection Agent does not display a shutdown warning message in SLES operating systems.............. 99
Unable to discover a UPS..........................................................................................................................100
Unable to edit devices using telnet .............................................................................................................100
Unable to locate the .INI files for a silent install ...........................................................................................100
Unable to obtain a valid network address error message displays.................................................................100
Unable to reboot the machine....................................................................................................................101
Unable to set event delays using telnet .......................................................................................................101
Unable to start the HP UPS Power Protection Agent for Linux.........................................................................101
Unable to start the HP UPS Power Protection Agent for Windows ..................................................................101
Unexpected problems occur with the web interface and Service menu...........................................................101
Utility alarm.............................................................................................................................................102
When resetting or powering on the management module, the browser does not display the web interface........ 102

Technical support...................................................................................................................... 103
Before you contact HP ..............................................................................................................................103
HP contact information..............................................................................................................................103
Regulatory compliance notices ................................................................................................... 104
Regulatory compliance identification numbers .............................................................................................104
Federal Communications Commission notice...............................................................................................104
FCC rating label ............................................................................................................................104
Class A equipment .........................................................................................................................104
Class B equipment..........................................................................................................................104
Declaration of conformity for products marked with the FCC logo, United States only......................................105
Modifications...........................................................................................................................................105
Canadian notice (Avis Canadien) ..............................................................................................................105
European Union regulatory notice..............................................................................................................106
Disposal of waste equipment by users in private households in the European Union........................................106
Chinese notice.........................................................................................................................................107
Japanese notice .......................................................................................................................................107
Korean notice ..........................................................................................................................................107
BSMI notice .............................................................................................................................................108
Alert messages ......................................................................................................................... 109
UPS alarms..............................................................................................................................................109
Systems Insight Manager integration........................................................................................... 112
Systems Insight Manager overview.............................................................................................................112
Discovering the management module .........................................................................................................113
Configuring HP SIM to receive traps...........................................................................................................113
Configuring the management module to send traps to HP SIM ......................................................................114
Security considerations.............................................................................................................. 115
Security considerations overview ...............................................................................................................115
Optional power monitoring using SNMP ..................................................................................... 116
SNMP monitoring.....................................................................................................................................116
Updating the firmware .............................................................................................................. 117
Updating the firmware overview ................................................................................................................117
Redundant configuration............................................................................................................ 118
Configuring the software for redundancy....................................................................................................118
Firewall configuration................................................................................................................ 120
Configuring the firewall on Windows® ......................................................................................................120
Mass configuration ................................................................................................................... 126
Using the HP Flash Utility ..........................................................................................................................126
SNMP trap codes ..................................................................................................................... 127
SNMP trap codes.....................................................................................................................................127
Acronyms and abbreviations...................................................................................................... 129
Index....................................................................................................................................... 131

Overview 7
Overview
Introduction
The HP UPS Management Module enables you to monitor, manage, and control power environments of
up to five devices through the serial connectors located on the front of the management module. Multiple
devices can monitor the UPS over the network connection. The management module can be configured to
send alert traps to HP Systems Insight Manager and other SNMP management programs or used as a
stand-alone management system.
For configuration and status monitoring, the management module includes:
•HP UPS Management Module web interface (on page 42)—A graphical interface that is accessed
with a web browser
•HP UPS Management Module Service Menu (on page 82)—A text-based menu that is accessed
through telnet or a terminal emulation session
For a detailed list of supported UPSs, see the HP website (http://www.hp.com/go/rackandpower).
Features
•Monitors the status of the UPS and performs diagnostics
•Manages a graceful shutdown of attached equipment during a utility power failure
•Manages independent UPS load segments to provide separate power control of connected
equipment
•Prioritizes the timing of equipment shutdown, and reboots connected equipment by load segment
•Delays restart by load segment after a power outage to sequence the startup of system components
•Shuts down and reboots the UPS and attached equipment, based on a user-specified schedule
•Sends customized email and broadcast notification messages and SNMP traps
•Issues computer commands at power failure
•Displays logs for analysis
•Supports a redundant UPS configuration
•Includes enhanced HP SIM integration
•Includes multi-language support
•Supports serial- and network-attached server communications
•Supports a customizable Events script
•Supports IPv4 and IPv6 simultaneously

Overview 8
HP UPS Power Protection Agent overview
The HP UPS Power Protection Agent runs on a local or network server and allows the management
module to gracefully shut down the operating system of that server and optionally run a script during
power failure. Install the agent on any machine that is powered by the UPS and any machine that the
management module uses to initiate a command.
NOTE: If you are an existing HP Power Manager user, you must uninstall the HPPM Remote
Agent before installing the UPS Power Protection Agent.
If the UPS Power Protection Agent is not applicable for your load devices, you can use a third-party
SNMP manager to monitor the power protection. For more information, see "SNMP monitoring (on page
116)."
HP UPS Power Protection Agent requirements
NOTE: For the latest supported operating systems, see the HP website
(http://www.hp.com/go/rackandpower).
Hardware and software Suggested minimum requirements
Hardware 200-MHz processor
Disk space 10 MB free disk space
System memory 64 MB of RAM
Operating system (32-bit) Microsoft® Windows Server® 2008 R1 Standard, Enterprise, and Datacenter
Editions
Microsoft® Windows Server® 2003 R2 Standard and Enterprise Editions
Microsoft® Windows Server® 2003 R1 Standard and Enterprise Editions
Microsoft® Windows® Small Business Server 2003, Standard and Premium
Editions x86 R2 with Service Pack 2
Microsoft® Windows Server® 2003 Standard and Enterprise Editions x86 R2
with Service Pack 1
Microsoft® Windows® 7 Enterprise
Microsoft® Windows® XP Professional with Service Pack 3
Microsoft® Windows® Vista Professional with Service Pack 2
Red Hat Enterprise Linux 5 for x86 with Update 3
SUSE Linux Enterprise Server 11 for x86
SUSE Linux Enterprise Server 10 for x86 with Service Pack 3
VMware ESX Server 3.5.5 U5¹
VMware ESX Server 4.0 U1¹
VMware ESX Server 3.5.0¹

Overview 9
Hardware and software Suggested minimum requirements
VMware ESX Server 3.0.3¹
VMware ESX Server 2.5.5¹
Operating system (64-bit) Microsoft® Windows Server® 2008 R2 Standard, Enterprise, and Datacenter
Editions
Microsoft® Windows Server® 2008 R1 Standard, Enterprise, and Datacenter
Editions
Microsoft® Windows Server® 2003 R2 Standard and Enterprise Editions
Microsoft® Windows Server® 2003 R1 Standard and Enterprise Editions
Red Hat Enterprise Linux 5 for Itanium® with Update 3
Red Hat Enterprise Linux 5 for AMD64 and Intel® EM64T with Update 3
SUSE Linux Enterprise Server 10 for AMD64 and Intel® EM64T with Service
Pack 3
SUSE Linux Enterprise Server 10 for Itanium® with Service Pack 3
SUSE Linux Enterprise Server 11 for AMD64 and Intel® EM64T
SUSE Linux Enterprise Server 11 for Itanium®
HP-UX 11i v2 (11.23) and v3 (11.31) with the latest patch bundle²
¹ Only supported with the UPS Power Protection Agent version 4.5.
² For the latest updates of HP-UX patches, see the HP Patch Firmware Database website
(http://www1.itrc.hp.com/service/patch/mainPage.do).
Typical hardware configurations
The management module can be attached in any of the following configurations:
•Configuration A (on page 10)—UPS connected serially to devices that monitor, manage, and control
the UPS
•Configuration B (on page 10)—UPS connected to devices that monitor the UPS over the network.
•Configuration C (on page 11)—UPS connected serially to devices that monitor, manage, and control
the UPS, and connected to devices that monitor the UPS over the network
•Configuration D (on page 12)—Redundant UPS configuration with serial connections
•Configuration E (on page 13)—Redundant UPS configuration with network connections
•Configuration F (on page 14)—Redundant UPS configuration with serial and network connections
•Configuration G (on page 15)—Redundant UPS configuration with dual subnet

Overview 10
Configuration A
This figure illustrates a UPS with a management module installed that is serially attached to a server
running the UPS Power Protection Agent. The server is plugged into a load segment of the UPS, and is
able to monitor, manage, and control the UPS.
Item Description
1 Server with UPS Power Protection Agent installed
2 UPS with management module installed
Configuration B
This figure illustrates a UPS with a management module installed that is connected to the network. A
server on the same network running the UPS Power Protection Agent monitors the UPS.

Overview 11
Item Description
1 Server with UPS Power Protection Agent installed
2 Network
3 UPS with management module installed
Configuration C
This figure illustrates a UPS with a management module installed that is serially attached to a server
running the UPS Power Protection Agent. The server is plugged into a load segment of the UPS, and is
able to monitor, manage, and control the UPS. The management module is also connected to a network
where another server running the UPS Power Protection Agent monitors the UPS.
Item Description
1 Network server with UPS Power Protection Agent
installed
2 Server with UPS Power Protection Agent installed that is
serially attached to the UPS
3 UPS with management module installed
4 Network

Overview 12
Configuration D
This figure illustrates a redundant configuration with serial connections. This configuration only applies to
servers with multiple native serial ports.
Item Description
1 UPS A
2 Server
3 Network
4 UPS B
Power connection
Communication path

Overview 13
Configuration E
This figure illustrates a redundant configuration with network connections.
Item Description
1 UPS A
2 UPS B
3 Server
4 Network
Power connection
Communication path

Overview 14
Configuration F
This figure illustrates a redundant configuration with serial and network connections.
Item Description
1 UPS A
2 Server
3 Network
4 UPS B
Power connection
Communication path

Overview 15
Configuration G
This figure illustrates a redundant configuration with dual subnet.
Item Description
1 Subnet A
2 UPS A
3 Server
4 Subnet B
5 UPS B
Power connection
Communication path
Web interface requirements
The following table lists the minimum requirements necessary to operate the web interface.
Software Browser
Web browser on
a client
Microsoft® operating systems
•
Microsoft® Internet Explorer 6.0 with Service Pack
1 (32-bit only)
•
Microsoft® Internet Explorer 7.0 (32-bit only)
•
Microsoft® Internet Explorer 8.0 (32-bit only)
Red Hat Linux operating system
•
Firefox 2.0.x (included in the bundle)
•
Firefox 3.0.14
SUSE Linux operating systems
•
Firefox 2.0.x
•
Mozilla 1.6
Monitor Minimum supported resolution of 1024 x 768, 16-bit

Overview 16
Software Browser
resolution high color (maximize browser window for optimal
display)
Quick installation and setup overview
1. Install the HP UPS Management Module in the UPS ("Installing the HP UPS Management Module" on
page 18).
2. Install and configure the HP Power Protection Agents to communicate with the management module
("Installing the HP UPS Power Protection Agent" on page 26).
3. Access the HP UPS Management Module web interface ("Accessing the web interface" on page 42).
4. Sign in to the web interface ("Signing in to the web interface" on page 43).
5. Add the HP Power Protection Agents to the web interface using the Add / Edit Attached Device
screen (on page 71).
6. Configure the power fail settings for each agent using the Power Fail screen ("Power Fail menu" on
page 73).
7. (optional) Configure additional settings using the menus on the Setup tab (on page 58).

Component identification 17
Component identification
Front panel
Item Description
1 Serial device connectors
2 Environmental connector (for future use)
3 Power LED
4 Error LED
5 Reset button
6 Network connector
7 Config/Pass-Thru connector

Installing the HP UPS Management Module 18
Installing the HP UPS Management Module
Required tools
No. 2 Phillips screwdriver
Installing the management module
NOTE: It is not necessary to power down the UPS before installing the management module.
1. Disconnect the communications cable from the option card.
2. Remove the two screws securing the option card or cover plate and slide the card or plate out.

Installing the HP UPS Management Module 19
3. Install the management module along the alignment channels in the option slot.
4. If the UPS is powered up, you can be sure that the management module is seated properly and
receiving power by verifying that the Power LED is illuminated solid green.
5. Secure the management module using the two screws you removed in step 2.

Installing the HP UPS Management Module 20
Checking the Error LED
If the Error LED illuminates red or flashes red, see the "Troubleshooting (on page 91)" section for more
information.
Connecting the network cable
Connect a standard Ethernet cable between the network connector on the management module and a
network jack.
This connection is used to access the management module remotely through telnet or the web interface.
The management module also uses the network connection to communicate to the configured agents and
to facilitate SNMP-based monitoring.