HP ProLiant ML310e User manual

HP ProLiant ML310e Gen8 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 682266-001
September 2012
Edition: 1

© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
Intel® Xeon®, Pentium®, Celeron®, and Intel® Core™ are trademarks of Intel Corporation in the U.S. and other countries.

Contents 3
Contents
Component identification............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ............................................................................................................ 8
Rear panel components.............................................................................................................................. 9
Rear panel LEDs and buttons........................................................................................................... 10
System board components........................................................................................................................ 11
DIMM slot locations ....................................................................................................................... 12
PCIe expansion slot definitions ........................................................................................................ 12
System maintenance switch............................................................................................................. 12
NMI header.................................................................................................................................. 13
Drive numbering ..................................................................................................................................... 14
Drive LED definitions................................................................................................................................ 15
FBWC module LED definitions................................................................................................................... 16
Fan locations .......................................................................................................................................... 17
T-10/T-15 Torx screwdriver ...................................................................................................................... 17
Operations................................................................................................................................. 18
Power up the server................................................................................................................................. 18
Power down the server............................................................................................................................. 18
Unlock the tower bezel ............................................................................................................................ 19
Remove the tower bezel ........................................................................................................................... 19
Install the tower bezel .............................................................................................................................. 19
Remove the access panel.......................................................................................................................... 20
Install the access panel............................................................................................................................. 21
Remove the air baffle............................................................................................................................... 21
Install the air baffle.................................................................................................................................. 22
Setup......................................................................................................................................... 24
Optional installation services .................................................................................................................... 24
Rack planning resources........................................................................................................................... 24
Optimum environment.............................................................................................................................. 24
Space and airflow requirements ...................................................................................................... 25
Temperature requirements............................................................................................................... 25
Power requirements ....................................................................................................................... 25
Electrical grounding requirements .................................................................................................... 25
Server warnings and cautions ................................................................................................................... 26
Rack warnings ........................................................................................................................................ 26
Identifying the contents of the server shipping carton.................................................................................... 27
Installing hardware options....................................................................................................................... 27
Installing the server into the rack................................................................................................................ 27
Installing the operating system................................................................................................................... 28
Powering on and selecting boot options ..................................................................................................... 29
Registering the server............................................................................................................................... 29
Hardware options installation....................................................................................................... 30
Introduction ............................................................................................................................................ 30
Drive options .......................................................................................................................................... 30

Contents 4
Drive installation guidelines ............................................................................................................ 30
Installing a non-hot-plug drive.......................................................................................................... 30
Installing a hot-plug drive................................................................................................................ 32
Drive cage options .................................................................................................................................. 33
Four-bay LFF hot-plug drive backplane option.................................................................................... 33
Eight-bay SFF hot-plug drive cage option .......................................................................................... 37
Controller options.................................................................................................................................... 39
Installing a storage controller .......................................................................................................... 39
Installing the FBWC module and capacitor pack ............................................................................... 40
Optical drive option ................................................................................................................................ 42
Memory options...................................................................................................................................... 44
HP SmartMemory .......................................................................................................................... 45
DIMM identification ....................................................................................................................... 45
Single-rank and dual-rank DIMMs.................................................................................................... 46
Memory subsystem architecture ....................................................................................................... 46
ECC memory ................................................................................................................................ 46
General DIMM slot population guidelines......................................................................................... 47
Installing a DIMM.......................................................................................................................... 47
Expansion board options.......................................................................................................................... 48
Dedicated iLO management port option ..................................................................................................... 52
Enabling the dedicated iLO management port................................................................................... 53
HP Trusted Platform Module option ............................................................................................................ 54
Installing the Trusted Platform Module board ..................................................................................... 54
Retaining the recovery key/password .............................................................................................. 56
Enabling the Trusted Platform Module............................................................................................... 56
RPS enablement option ............................................................................................................................ 57
Cabling ..................................................................................................................................... 61
Cabling overview.................................................................................................................................... 61
Storage cabling ...................................................................................................................................... 61
Four-bay LFF drive cabling .............................................................................................................. 61
Eight-bay SFF drive cabling............................................................................................................. 63
Media drive cabling ................................................................................................................................ 64
Power supply cabling............................................................................................................................... 65
Nonredundant power supply cabling ............................................................................................... 65
Redundant power supply cabling..................................................................................................... 65
Capacitor pack cabling ........................................................................................................................... 66
Software and configuration utilities ............................................................................................... 67
Server mode........................................................................................................................................... 67
Server QuickSpecs .................................................................................................................................. 67
HP iLO Management Engine..................................................................................................................... 67
HP iLO ......................................................................................................................................... 67
Intelligent Provisioning.................................................................................................................... 69
HP Insight Remote Support software ................................................................................................. 71
Scripting Toolkit ............................................................................................................................ 71
HP Service Pack for ProLiant ..................................................................................................................... 72
HP Smart Update Manager............................................................................................................. 72
HP ROM-Based Setup Utility ..................................................................................................................... 72
Using RBSU .................................................................................................................................. 73
Auto-configuration process.............................................................................................................. 73
Boot options ................................................................................................................................. 74
Re-entering the server serial number and product ID ........................................................................... 74
Utilities and features ................................................................................................................................ 74

Contents 5
Array Configuration Utility.............................................................................................................. 74
Option ROM Configuration for Arrays ............................................................................................. 75
ROMPaq utility.............................................................................................................................. 76
Automatic Server Recovery ............................................................................................................. 76
USB support.................................................................................................................................. 76
Redundant ROM support ................................................................................................................ 76
Keeping the system current ....................................................................................................................... 77
Drivers ......................................................................................................................................... 77
Software and firmware................................................................................................................... 77
Version control.............................................................................................................................. 77
HP Operating Systems and Virtualization Software Support for ProLiant Servers..................................... 78
Change control and proactive notification ........................................................................................ 78
Troubleshooting.......................................................................................................................... 79
Troubleshooting resources ........................................................................................................................ 79
System battery replacement.......................................................................................................... 80
Regulatory compliance notices ..................................................................................................... 82
Regulatory compliance identification numbers............................................................................................. 82
Federal Communications Commission notice............................................................................................... 82
FCC rating label............................................................................................................................ 82
FCC Notice, Class A Equipment...................................................................................................... 82
FCC Notice, Class B Equipment ...................................................................................................... 82
Declaration of conformity for products marked with the FCC logo, United States only....................................... 83
Modifications.......................................................................................................................................... 83
Cables................................................................................................................................................... 83
Canadian notice (Avis Canadien).............................................................................................................. 83
European Union regulatory notice ............................................................................................................. 84
Disposal of waste equipment by users in private households in the European Union......................................... 84
Japanese notice ...................................................................................................................................... 85
BSMI notice............................................................................................................................................ 85
Korean notice ......................................................................................................................................... 85
Chinese notice ........................................................................................................................................ 86
Vietnam compliance marking notice .......................................................................................................... 86
Ukraine notice ........................................................................................................................................ 86
Laser compliance .................................................................................................................................... 86
Battery replacement notice........................................................................................................................ 87
Taiwan battery recycling notice................................................................................................................. 87
Power cord statement for Japan................................................................................................................. 87
Acoustics statement for Germany (Geräuschemission) .................................................................................. 88
Electrostatic discharge................................................................................................................. 89
Preventing electrostatic discharge .............................................................................................................. 89
Grounding methods to prevent electrostatic discharge.................................................................................. 89
Specifications............................................................................................................................. 90
Environmental specifications ..................................................................................................................... 90
Server specifications ................................................................................................................................ 90
Power supply specifications ...................................................................................................................... 90
HP 350 W 4U Factory Integrated Power Supply................................................................................ 91
HP 460 W CS Gold Hot-plug Power Supply (92% efficiency).............................................................. 91
Hot-plug power supply calculations.................................................................................................. 91
Support and other resources ........................................................................................................ 92

Contents 6
Before you contact HP.............................................................................................................................. 92
HP contact information............................................................................................................................. 92
Customer Self Repair ............................................................................................................................... 92
Acronyms and abbreviations...................................................................................................... 100
Documentation feedback ........................................................................................................... 104
Index....................................................................................................................................... 105

Component identification 7
Component identification
Front panel components
Item Description
1 Optical drive (optional)
2
Media drive bay
3 USB connectors
4 Power On/Standby button and system power LED
5 Drive bays (inside)

Component identification 8
Front panel LEDs and buttons
Item Description Status
1 UID LED button Blue = Identification is activated
Flashing blue = System is being managed remotely
Off = Identification is deactivated
2 Health LED Green = Normal (system on)
Flashing amber = System health is degraded
Flashing red = System health is critical
Off = Normal (system off)
3 NIC status LED Green = Linked to network
Flashing green = Network activity
Off = No network link
4 Power On/Standby button
and system power LED Green = Normal (system on) Flashing green = Waiting for power
Amber = System in standby, but power is still applied
Off = Power cord is not attached or power supply failure

Component identification 9
Rear panel components
Item Description
1 Non-hot-plug power supply
2 Slot 4 PCIe x16 (8, 4, 1)*
3 Slot 3 PCIe x8 (8, 4, 1)*
4 Slot 2 PCIe x8 (4, 1)*
5 Slot 1 PCIe x4 (1)*
6 Expansion slot cover retainer
7 Serial connector
8 Video connector
9 Dedicated iLO management port (optional)
10 NIC 1/shared iLO management connector
11 NIC connector 2
12 USB connectors
* For more information on the expansion slot specifications, see "PCIe expansion slot definitions (on page
12)."

Component identification 10
Rear panel LEDs and buttons
Item Description Status
1 NIC link LED Green = Link exists
Off = No link exists
2
NIC status LED
Green = Activity exists
Flashing green = Activity exists
Off = No activity exists
3 UID LED button Blue = Identification is activated
Flashing blue = System is being
managed remotely
Off = Identification is deactivated
4 Power supply LED (for hot-plug HP
CS power supplies only)* Green = Normal Off = One or more of the following
conditions exists:
•
Power is unavailable
•
Power supply failed
•
Power supply is in standby mode
•
Power supply error
*Not shown

Component identification 11
System board components
Item Description
1 RPS connector
2 Processor socket
3 System battery
4 24-pin power supply connector
5 Mini-SAS connector
6 SATA connectors
7 Internal USB cable connector
8
Internal USB connector
9 SD card slot
10 Front USB connector 2
11 Front USB connector 1
12 Front panel LED connector
13 Fan connector 2
14 Reserved
15 Ambient thermal sensor connector
16 NMI header
17 System maintenance switch
18 Slot 1 PCIe x4 (1)*
19 Slot 2 PCIe x8 (4, 1)*
20 Slot 3 PCIe x8 (8, 4, 1)*
21 Slot 4 PCIe x16 (8, 4, 1)*
22 Fan connector 1
23 TPM connector
24 4-pin power supply connector
25
Dedicated iLO module connector
26 DIMM slots

Component identification 12
* For more information on the expansion slot specifications, see "PCIe expansion slot definitions (on page
12)."
DIMM slot locations
DIMM slots are numbered sequentially (1 through 4) for the processor. The supported AMP modes use the
letter assignments for population guidelines.
PCIe expansion slot definitions
The transfer rate of the PCIe expansion slots 3 and 4 depends on the processor model installed. The slots can
either run in PCIe2 (5 GT/s) or PCIe3 (8 GT/s) rate.
•Intel Xeon Processor E3-xxxx Series, Intel Core i3 Processor Series, Intel Pentium G2120, and Intel
Celeron G540
Slot number Type Length Height Connector link width Negotiable link width
1 PCIe2 Half Full x4 x1
2 PCIe2 Full Full x8 x4
3 PCIe2 Full Full x8 x8
4 PCIe2 Full Full x16 x8
•Intel Xeon Processor E3-xxxxV2 Series
Slot number Type Length Height Connector link width Negotiable link width
1 PCIe2 Half Full x4 x1
2 PCIe2 Full Full x8 x4
3 PCIe3 Full Full x8 x8
4 PCIe3 Full Full x16 x8
System maintenance switch
Switch Default Function
1 Off Off = No function
On = iLO security is disabled

Component identification 13
Switch Default Function
2 Off Off = System configuration can be
changed
On = System configuration is locked
5 Off Off = Power-on password is enabled
On = Power-on password is disabled
6 Off Off = No function
On = ROM reads configuration as
invalid
3, 4, 7, 8, 9,
10, 11, 12
— Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI header
The NMI header enables administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating potential reliability issues, such as hangs or crashes in
operating systems, device drivers, and applications. Many crashes can freeze a system, requiring you to
perform a hard reset. Resetting the system erases any information that supports root cause analysis.
Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this
happens, Microsoft® recommends that system administrators perform an NMI event by temporarily shorting
the NMI header with a jumper. The NMI event enables a hung system to become responsive again.
For additional information, see the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).

Component identification 14
Drive numbering
•Four-bay LFF drive model
•Eight-bay SFF drive model

Component identification 15
Drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity ring Rotating green Drive activity
Off No drive activity
3 Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off Removing the drive does not cause a logical drive to fail.
4 Drive status Solid green The drive is a member of one or more logical drives.
Flashing green The drive is rebuilding or performing a RAID migration, stripe size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green The drive is a member of one or more logical drives and predicts the drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller.

Component identification 16
FBWC module LED definitions
The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the
reverse side of the cache module to facilitate status viewing.
1 - Amber 2 - Green 3 - Green Interpretation
Off Off Off The cache module is not powered.
Off Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up, and the capacitor
pack is charging.
Off Off Flashing 1 Hz The cache module is idle, and the capacitor pack is
charging.
Off Off On The cache module is idle, and the capacitor pack is
charged.
Off On On The cache module is idle, the capacitor pack is charged,
and the cache contains data that has not yet been
written to the drives.
Off Flashing 1 Hz Off A backup is in progress.
Off On Off The current backup is complete with no errors.
Flashing 1 Hz Flashing 1 Hz Off The current backup failed, and data has been lost.
Flashing 1 Hz Flashing 1 Hz On A power error occurred during the previous or current
boot. Data may be corrupt.
Flashing 1 Hz On Off An overtemperature condition exists.
Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not attached.
Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes, but
has not reached sufficient charge to perform a full
backup.
On On Off The current backup is complete, but power fluctuations
occurred during the backup.
On On On The cache module microcontroller has failed.

Component identification 17
Fan locations
Item Description
1 Rear system fan (fan 1, for processor cooling)
2 Front system fan (fan 2, for expansion board cooling)
T-10/T-15 Torx screwdriver
The server includes a T-10/T-15 Torx screwdriver located on the side of the media drive cage. Use the
screwdriver to loosen screws during hardware configuration procedures.

Operations 18
Operations
Power up the server
1. Connect each power cord to the server.
2. Connect each power cord to the power source.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes
from amber to green.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not c
ompletely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.

Operations 19
Unlock the tower bezel
The tower bezel must be unlocked and opened to access the drive cage and media bays. It must be unlocked
to remove the access panel. The bezel must remain closed during normal server operations.
Remove the tower bezel
1. Unlock and open the tower bezel ("Unlock the tower bezel" on page 19).
2. Pull the bezel away from the front chassis.
Install the tower bezel
1. Insert the tabs on the tower bezel to the slots on the front chassis.

Operations 20
2. Close and lock the tower bezel.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize
the amount of time the access panel is open.
1. Power down the server (on page 18).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Unlock the tower bezel (on page 19).
4. Place the server on its side.
5. Remove the access panel:
a. Loosen the access panel thumbscrew.
b. Slide the access panel back.