HP StorageWorks vs80 User manual

user’s guide
hp StorageWorks
vs80 1/8 autoloader
Part Number: C9265-90001
Edition 2
September 2002
© 2002 Hewlett-Packard Company

2 Notice hp StorageWorks vs80 1/8 autoloader
Notice
This document contains information that is protected
by copyright. All rights are reserved. No part of this
document may be photocopied, reproduced, or
translated into another language. The information
contained in this document is subject to change
without notice.
Typographical Conventions and
Terms
Italics Menu choices and screens on the
autoloader.
[Bold]: Front panel keys to press on the
autoloader.
This table format indicates the menus you need to
enter on the autoloader front panel:
Note Notes explain significant concepts or
operating instructions.
Caution Cautions call attention to an operating
procedure or practice that could
damage the product if not correctly
performed. Do not proceed until you
understand and meet these required
conditions.
WARNING Warnings call attention to a procedure
or practice that could result in personal
injury if not correctly performed. Do
not proceed until you fully understand
and meet the required conditions.
In This Manual
Chapter 1 Installing the Autoloader:
Describes autoloader features,
autoloader accessories, and
installation tasks.
Chapter 2 Operating the Autoloader:
Describes the front panel menu
structure, menu tree, and drive and
tape operations.
Chapter 3 Autoloader Administration:
Describes how to configure the
autoloader, upgrade firmware,
and retrieve autoloader
information.
Chapter 4 Troubleshooting:
Describes how to identify and
troubleshoot autoloader problems
and resolve error conditions.
Appendix A Technical specifications:
Describes the environmental,
autoloader, drive, and media
specifications.
Appendix B Customer support:
Includes support information for
the autoloader.
Revision History
Edition 1 December 2001: C9265-90000
Initial release
Edition 2 September 2002: C9265-90001
Revised for rebranding updates.
Updates
For the most current version of this manual, and other
information regarding your tape autoloader, visit the
HP Customer Care web site:
http://www.hp.com/support/storage
Main Menu -> Command -> Import

hp StorageWorks vs80 1/8 autoloader 3
Notice 2
Typographical Conventions and Terms 2
In This Manual 2
Revision History 2
Updates 2
1Installing the Autoloader 7
Chapter Overview 7
Installation Overview 8
Understanding Autoloader Features 9
SCSI Requirements 9
Product Overview 10
Choosing a Location 12
Unpacking the Autoloader 13
Identifying Product Components 14
Accessories 14
Rack Kit Components (if rackmount unit) 15
Installing the Autoloader into a Rack 16
Connecting the SCSI and Power Cables 19
Preparing the Host and Verifying the Connection 21
2Operating the Autoloader 23
Chapter Overview 23
Operator’s Panel Overview 24
LED Indicators 26
Operator’s Panel Control Buttons 27
Understanding the Menu Structure 28
Using Cartridges 29
contents

4 hp StorageWorks vs80 1/8 autoloader
Importing Cartridges 30
Exporting Cartridges 31
Loading Cartridges 32
Unloading Cartridges 33
Write-Protecting Cartridges 34
Maintaining Cartridges 35
Cleaning the Tape Drive 36
Creating an Inventory of Cartridges 38
3Autoloader Administration 39
Chapter Overview 39
Configuring the Autoloader 40
Resetting the Autoloader 40
Changing the SCSI ID 41
Setting the Autoloader Operating Mode 42
Random Mode 42
Sequential Mode 42
Updating Firmware 45
Using HP Library & Tape Tools 45
Using a Firmware Upgrade Tape 46
Running the Autoloader System Test 48
Retrieving Information About the Autoloader 49
Cycle Count 49
View Event Log 49
Firmware Revision 50
4Diagnostics and Troubleshooting 51
Chapter Overview 51
Using HP Library & Tape Tools to Diagnose Problems 52
Troubleshooting Installation Problems 53
Troubleshooting Common Problems 55
Removing Stuck Cartridges 62
Autoloader Error Codes 66
ATechnical Specifications 71
Appendix Overview 71

hp StorageWorks vs80 1/8 autoloader 5
Autoloader Specifications 72
Environmental Specifications 73
Tape Drive Specifications 74
Media Specifications 75
BCustomer Support 77
Appendix Overview 77
Registering Your Product 78
Service Options 79
SupportPacks 79
Contacting HP Customer Support 80
Information Needed for Support 80
Backup Software Support 81
HP Telephone Support 81
North and South America 81
European Customer Support Centers 82
Asia Pacific Customer Support Centers 83
Elsewhere 84
Warranty Information 85

6 hp StorageWorks vs80 1/8 autoloader

Chapter 1 Installing the Autoloader 7
Installing the Autoloader
Chapter Overview
This chapter describes the following:
■Installation Overview on page 8
■Understanding Autoloader Features on page 9
■Choosing a Location on page 12
■Unpacking the Autoloader on page 13
■Identifying Product Components on page 14
■Installing the Autoloader into a Rack on page 16
■Connecting the SCSI and Power Cables on page 19
■Preparing the Host and Verifying the Connection on page 21
1

8 Installing the Autoloader Chapter 1
Installation Overview
Installing the autoloader consists of the following steps, which are explained in
more detail later in this chapter:
1. Choose a location for the autoloader (page 12).
2. Unpack and check the autoloader for shipping damage (page 13).
3. Identify the accessories that come with the autoloader (page 14).
4. Install the autoloader in a computer rack or select a table or desktop near
the host server (page 16).
5. Shut down, turn off, and remove power from the server and all devices
attached to the server (page 19).
6. Attach the SCSI cable to the autoloader and server’s SCSI host adapter
(page 19).
7. Attach the power cable to the autoloader and plug in the power cable to
the nearest power outlet (page 19). Power the autoloader on to ensure it
passes the power-on self test.
8. Set the SCSI ID for the autoloader (if necessary, page 41).
9. Set up the host and verify the connection (page 21).

Chapter 1 Installing the Autoloader 9
Understanding Autoloader Features
The autoloader is a SCSI-2 Low-Voltage Differential (LVD) data storage device
that incorporates a Benchmark Storage Innovations DLT vs80 tape drive and
eight tape slots. The autoloader operates as a single SCSI device with two
Logical Unit Numbers (LUNs), one for the tape drive (0) and the other for the
autoloader robotics (1). The autoloader uses up to eight DLTtape IV data
cartridges, providing a maximum formatted capacity of 640 Gigabytes and a
sustained data transfer rate as high as 360 MB per minute, assuming a 2:1
compression ratio.
The autoloader is compatible with most operating systems and environments
that support the SCSI interface, but requires either direct support from the
operating system or a compatible backup application to take full advantage of
its many features.
SCSI Requirements
The autoloader incorporates a wide SCSI-2, Low-Voltage Differential (LVD)
SCSI bus, but may also be attached to a Single-Ended (SE) SCSI bus. Make
sure your SCSI host adapter or controller supports these standards. If you
connect the autoloader to an SE SCSI bus or if there are SE devices attached to
the same SCSI bus, the autoloader’s performance is limited to the maximum
data transfer speed and maximum cable lengths of the SE bus. The autoloader
is NOT compatible with a standard differential (Diff) SCSI bus, also know as
High-Voltage Differential (HVD) SCSI. The autoloader is compatible with a
narrow (50-pin) SCSI bus using a customer-supplied 68-pin to 50-pin adapter
that terminates the unused 18 pins. These adapters are sometimes labeled
high-byte termination.

10 Installing the Autoloader Chapter 1
Product Overview
Figure 1 Front Panel Controls
1Power switch (recessed)
2Mailslot
3Front panel LEDs
4Front panel LCD screen
5Control keys