HP StorageWorks vs80 User manual

user’s guide
hp StorageWorks
vs80 1/8 autoloader
Part Number: C9265-90001
Edition 2
September 2002
© 2002 Hewlett-Packard Company

2 Notice hp StorageWorks vs80 1/8 autoloader
Notice
This document contains information that is protected
by copyright. All rights are reserved. No part of this
document may be photocopied, reproduced, or
translated into another language. The information
contained in this document is subject to change
without notice.
Typographical Conventions and
Terms
Italics Menu choices and screens on the
autoloader.
[Bold]: Front panel keys to press on the
autoloader.
This table format indicates the menus you need to
enter on the autoloader front panel:
Note Notes explain significant concepts or
operating instructions.
Caution Cautions call attention to an operating
procedure or practice that could
damage the product if not correctly
performed. Do not proceed until you
understand and meet these required
conditions.
WARNING Warnings call attention to a procedure
or practice that could result in personal
injury if not correctly performed. Do
not proceed until you fully understand
and meet the required conditions.
In This Manual
Chapter 1 Installing the Autoloader:
Describes autoloader features,
autoloader accessories, and
installation tasks.
Chapter 2 Operating the Autoloader:
Describes the front panel menu
structure, menu tree, and drive and
tape operations.
Chapter 3 Autoloader Administration:
Describes how to configure the
autoloader, upgrade firmware,
and retrieve autoloader
information.
Chapter 4 Troubleshooting:
Describes how to identify and
troubleshoot autoloader problems
and resolve error conditions.
Appendix A Technical specifications:
Describes the environmental,
autoloader, drive, and media
specifications.
Appendix B Customer support:
Includes support information for
the autoloader.
Revision History
Edition 1 December 2001: C9265-90000
Initial release
Edition 2 September 2002: C9265-90001
Revised for rebranding updates.
Updates
For the most current version of this manual, and other
information regarding your tape autoloader, visit the
HP Customer Care web site:
http://www.hp.com/support/storage
Main Menu -> Command -> Import

hp StorageWorks vs80 1/8 autoloader 3
Notice 2
Typographical Conventions and Terms 2
In This Manual 2
Revision History 2
Updates 2
1Installing the Autoloader 7
Chapter Overview 7
Installation Overview 8
Understanding Autoloader Features 9
SCSI Requirements 9
Product Overview 10
Choosing a Location 12
Unpacking the Autoloader 13
Identifying Product Components 14
Accessories 14
Rack Kit Components (if rackmount unit) 15
Installing the Autoloader into a Rack 16
Connecting the SCSI and Power Cables 19
Preparing the Host and Verifying the Connection 21
2Operating the Autoloader 23
Chapter Overview 23
Operator’s Panel Overview 24
LED Indicators 26
Operator’s Panel Control Buttons 27
Understanding the Menu Structure 28
Using Cartridges 29
contents

4 hp StorageWorks vs80 1/8 autoloader
Importing Cartridges 30
Exporting Cartridges 31
Loading Cartridges 32
Unloading Cartridges 33
Write-Protecting Cartridges 34
Maintaining Cartridges 35
Cleaning the Tape Drive 36
Creating an Inventory of Cartridges 38
3Autoloader Administration 39
Chapter Overview 39
Configuring the Autoloader 40
Resetting the Autoloader 40
Changing the SCSI ID 41
Setting the Autoloader Operating Mode 42
Random Mode 42
Sequential Mode 42
Updating Firmware 45
Using HP Library & Tape Tools 45
Using a Firmware Upgrade Tape 46
Running the Autoloader System Test 48
Retrieving Information About the Autoloader 49
Cycle Count 49
View Event Log 49
Firmware Revision 50
4Diagnostics and Troubleshooting 51
Chapter Overview 51
Using HP Library & Tape Tools to Diagnose Problems 52
Troubleshooting Installation Problems 53
Troubleshooting Common Problems 55
Removing Stuck Cartridges 62
Autoloader Error Codes 66
ATechnical Specifications 71
Appendix Overview 71

hp StorageWorks vs80 1/8 autoloader 5
Autoloader Specifications 72
Environmental Specifications 73
Tape Drive Specifications 74
Media Specifications 75
BCustomer Support 77
Appendix Overview 77
Registering Your Product 78
Service Options 79
SupportPacks 79
Contacting HP Customer Support 80
Information Needed for Support 80
Backup Software Support 81
HP Telephone Support 81
North and South America 81
European Customer Support Centers 82
Asia Pacific Customer Support Centers 83
Elsewhere 84
Warranty Information 85

6 hp StorageWorks vs80 1/8 autoloader

Chapter 1 Installing the Autoloader 7
Installing the Autoloader
Chapter Overview
This chapter describes the following:
■Installation Overview on page 8
■Understanding Autoloader Features on page 9
■Choosing a Location on page 12
■Unpacking the Autoloader on page 13
■Identifying Product Components on page 14
■Installing the Autoloader into a Rack on page 16
■Connecting the SCSI and Power Cables on page 19
■Preparing the Host and Verifying the Connection on page 21
1

8 Installing the Autoloader Chapter 1
Installation Overview
Installing the autoloader consists of the following steps, which are explained in
more detail later in this chapter:
1. Choose a location for the autoloader (page 12).
2. Unpack and check the autoloader for shipping damage (page 13).
3. Identify the accessories that come with the autoloader (page 14).
4. Install the autoloader in a computer rack or select a table or desktop near
the host server (page 16).
5. Shut down, turn off, and remove power from the server and all devices
attached to the server (page 19).
6. Attach the SCSI cable to the autoloader and server’s SCSI host adapter
(page 19).
7. Attach the power cable to the autoloader and plug in the power cable to
the nearest power outlet (page 19). Power the autoloader on to ensure it
passes the power-on self test.
8. Set the SCSI ID for the autoloader (if necessary, page 41).
9. Set up the host and verify the connection (page 21).

Chapter 1 Installing the Autoloader 9
Understanding Autoloader Features
The autoloader is a SCSI-2 Low-Voltage Differential (LVD) data storage device
that incorporates a Benchmark Storage Innovations DLT vs80 tape drive and
eight tape slots. The autoloader operates as a single SCSI device with two
Logical Unit Numbers (LUNs), one for the tape drive (0) and the other for the
autoloader robotics (1). The autoloader uses up to eight DLTtape IV data
cartridges, providing a maximum formatted capacity of 640 Gigabytes and a
sustained data transfer rate as high as 360 MB per minute, assuming a 2:1
compression ratio.
The autoloader is compatible with most operating systems and environments
that support the SCSI interface, but requires either direct support from the
operating system or a compatible backup application to take full advantage of
its many features.
SCSI Requirements
The autoloader incorporates a wide SCSI-2, Low-Voltage Differential (LVD)
SCSI bus, but may also be attached to a Single-Ended (SE) SCSI bus. Make
sure your SCSI host adapter or controller supports these standards. If you
connect the autoloader to an SE SCSI bus or if there are SE devices attached to
the same SCSI bus, the autoloader’s performance is limited to the maximum
data transfer speed and maximum cable lengths of the SE bus. The autoloader
is NOT compatible with a standard differential (Diff) SCSI bus, also know as
High-Voltage Differential (HVD) SCSI. The autoloader is compatible with a
narrow (50-pin) SCSI bus using a customer-supplied 68-pin to 50-pin adapter
that terminates the unused 18 pins. These adapters are sometimes labeled
high-byte termination.

10 Installing the Autoloader Chapter 1
Product Overview
Figure 1 Front Panel Controls
1Power switch (recessed)
2Mailslot
3Front panel LEDs
4Front panel LCD screen
5Control keys

Chapter 1 Installing the Autoloader 11
Figure 2 Rear Panel Overview
168-pin SCSI connectors
2Fan vent
3Power connector

12 Installing the Autoloader Chapter 1
Choosing a Location
Choose a location that meets the following criteria (see Technical
Specifications on page 71 for more information on specifications):
Table 1 Location Criteria
Standalone
requirements
Select a location that is flat, sturdy, level, and close to a
host server. Do not place the autoloader on the floor or
other carpeted surfaces.
CAUTION: Do not place the autoloader on its side or
upside down or stack items that weigh more than 15 KG
on top of the autoloader.
Rack
requirements
Standard 19-inch rack with 2U of clearance.
Room
temperature
10-35º C (50-95º F)
Humidity 20-80% RH (non condensing)
Power source ■AC power voltage: 100-127 VAC; 200-240 VAC
■Line frequency: 50-60 Hz
NOTE: Locate the AC outlet near the autoloader. The AC
power cord is the product’s main AC disconnect device
and must be easily accessible at all times.
Weight 10 kg (22 lbs)
Air quality Minimal sources of particulate contamination. Avoid
areas near frequently used doors and walkways, stacks
of supplies that collect dust, printers, and smoke-filled
rooms.
CAUTION: Excessive dust and debris can damage tapes
and tape drives.
Clearance Back Minimum of 15 cm (6 inches)
Front Minimum of 31 cm (12 inches)
Sides Minimum of 5 cm (2 inches)

Chapter 1 Installing the Autoloader 13
Unpacking the Autoloader
Before you begin, clear a desk or table so that you can unpack the autoloader.
You also need to select an open 2U computer rack location or choose a
desktop location near the server that is to be the host for the autoloader.
Caution If the room in which you are working differs from the
temperature in which the autoloader was shipped or stored by
30° F (15° C) or more, let the autoloader acclimate to the
surrounding environment for at least 12 hours before opening
the shipping carton.
Unpack and inspect the autoloader for shipping damage by doing the
following:
1. Clear a table or desk so that you have room to unpack the autoloader.
2. Inspect the shipping box for damage. If you notice any damage, report it
to the shipping company immediately.
3. Open the shipping box and remove the accessories package. Set the
accessories package aside for now.
4. Lift the autoloader and padding out of the box and place it on the work
surface, top facing up.
Caution Do not set the autoloader on either end or sides.
5. Carefully remove the shipping padding from the left and right sides of the
autoloader. Then remove the bag from the autoloader.
Note Save the packing materials in case you need to move or ship the
autoloader in the future.

14 Installing the Autoloader Chapter 1
Identifying Product Components
Accessories
Figure 3 Accessories
1SCSI Cable
2SCSI Terminator
3Power Cable
4ISV and Regulatory Information
5Getting Started Poster
6CD containing localized versions of this
manual

Chapter 1 Installing the Autoloader 15
Rack Kit Components (if rackmount unit)
Figure 4 Rack Kit Components
Mounting Brackets
Screws and clip nuts
Mounting Rails

16 Installing the Autoloader Chapter 1
Installing the Autoloader into a Rack
The autoloader fits all standard 19-inch racks, taking up 2U of space. To
install the autoloader into a rack, you will need to install the mounting brackets
on both sides of the autoloader and the rails in the selected rack location.
To install the autoloader, follow these steps:
1. Use a medium-sized standard screwdriver to remove the two screws near
the front on each side of the autoloader cover.
2. Using the screws you removed in step 1, secure one mounting bracket
(from the rackmount kit) to each side of the autoloader as shown below.
Figure 5 Installing Mounting Brackets (left side shown)

Chapter 1 Installing the Autoloader 17
3. Using the screws and clip nuts from the rackmount hardware package,
secure one rail to each side of the rack in the location in which you plan to
install the autoloader.
— Be sure to secure both the front and rear of each rail to the rack. The
rails extend to fit a variety of rack depths.
— The correct orientation of the left rail is shown below. Repeat for the
right rail.
Figure 6 Installing Rails on Rack (left side shown)

18 Installing the Autoloader Chapter 1
4. Slide the autoloader onto the rails and secure the mounting bracket to the
rack using the screws and clip nuts from the rackmount hardware
package.
Figure 7 Sliding the Autoloader into the Rack Slot, Securing Mounting Bracket

Chapter 1 Installing the Autoloader 19
Connecting the SCSI and Power Cables
To connect the SCSI and power cables to the autoloader, follow these steps:
1. Shut down and turn off the selected server. Turn off all attached accessory
devices, such as printers and other SCSI devices. Remove the power cables
from the server and all attached accessories.
Caution Failure to remove the power cables from these devices could
result in damage to the autoloader.
2. Attach one end of the SCSI cable (included in the accessory kit) to one of
the connectors on the rear panel of the autoloader.
3. Attach the other end of the SCSI cable to the connector on the SCSI host
adapter or to the connector on the previous device on the SCSI bus.
Figure 8 Attaching SCSI and Power Cables
Note If the supplied SCSI cable does not fit the connector on your SCSI
host adapter, you either have an incompatible SCSI host adapter
or you need to purchase a cable adapter. Contact your service
representative or your SCSI host adapter manufacturer for
information.

20 Installing the Autoloader Chapter 1
4. Attach the terminator to the remaining SCSI connector on the rear panel
of the autoloader (if the autoloader is the last or only device on the SCSI
bus). Otherwise, attach the cable to the next device on the SCSI bus, and
ensure that the last device on the SCSI bus is properly terminated.
5. Attach the female connector on the power cable to the power connector
on the rear panel of the autoloader.
6. Plug in the power cable to the nearest properly grounded power outlet.
WARNING To disconnect all power from the autoloader, remove the power
cord from the outlet.
7. Plug in the host server or workstation and all attached devices.
8. Turn on the autoloader by setting the power switch on the front panel to
the ON position. You will need to use the tip of a pen or similar item to
move the switch. Turn on any other devices you turned off earlier. Check
the LCD display to make sure the autoloader is receiving power. If it is not,
check the power connections and your power source.
During the Power-On Self Test (POST), all four LEDs are illuminated briefly,
followed by just the Ready/Activity LED flashing. When the initialization
sequence is complete, the LCD screen displays the Home screen.
9. Turn on the server.