Additional troubleshooting information can be found at: CyberPowerSystems.com/support/
Read the following terms and conditions carefully before using the CyberPower CP825LCD/CP600LCD
(the “CPS Product”). By using the CPS Product you consent to be bound by and become a party to the
terms and conditions of this Limited Warranty and Connected Equipment Guarantee (together referred
to as this “Warranty”). If you do not agree to the terms and conditions of this Warranty, you should return
the CPS Product for a full refund prior to using it.
Who is Providing this Warranty?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the CPS Product under normal use and
conditions. It also covers equipment that was connected to the CPS Product and damaged because of
the failure of the CPS Product.
What is the Period of Coverage?
This warranty covers the CPS Product for three years from the date of purchase and connected
equipment for as long as you own the CPS Product.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer
the CPS Product.
How Do You Get Warranty Service?
1. Before contacting CyberPower, identify your CPS Product model number, the purchase date,
and each item of Connected Equipment (e.g. computer tower, computer monitor, ink jet
printer, cable modem, etc).
2. Visit our web site at: CyberPowerSystems.com/support or call us at (877) 297-6937.
3. If your CPS product requires warranty service you must provide a copy of your dated purchase
receipt or invoice.
How Do You Open A Connected Equipment Claim?
1. Call us at (877) 297-6937 or write to us at:
Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379
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2. When you contact CyberPower, identify the CPS Product, the purchase date, and the item(s) of
Connected Equipment. Have information on all applicable insurance or other resources of recovery/
payment that are available to the Initial Customer and Request a Claim Number.
3. You must provide a dated purchase receipt (or other proof of the original purchase) for the CPS
Product and connected equipment. You also need to provide a description of the damage to your
connected equipment.
4. Pack and ship the CPS product to CyberPower and, if requested, the item(s) of Connected Equipment, a
repair cost estimate for the damage to the Connected Equipment, and all claim forms that CyberPower
provides to you. Show the Claim Number on the shipping label or include it with the product.
NOTE: You must prepay all shipping costs, you are responsible for packaging and shipment, and you
must pay the cost of the repair estimate.
How Long Do I Have To Make A Claim?
All claims must be made within ten days of the occurrence.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the CPS Product.
If the CPS Product is defective in material or workmanship, CyberPower will repair or replace it at
CyberPower’s expense, or, if CyberPower is unable to or decides not to repair or replace the CPS Product
(if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for
the CPS Product (purchase receipt showing price paid is required).
If it appears the CPS Product failed to protect any equipment plugged into it, we will also send you
forms for making your claim for the connected equipment. We will repair or replace the equipment
that was damaged because of the failure of our CPS Product or pay you the fair market value (NOT
REPLACEMENT COST) of the equipment at of the time of the damage. We will use Orion Blue Book,
or another a third-party valuation guide, or eBay, craigslist, or other source to establish that amount.
Our maximum liability is limited to $225,000 for the CP825LCD and $175,000 for the CP600LCD.
Who Pays For Shipping?
We pay when we send items to you; you pay when you send items to us.
What isn’t covered by the warranty?
1. This Warranty does not cover any software that was damaged or needs to be replaced due to the
failure of the CPS Product or any data that is lost as a result of the failure or the restoration of data or
records, or the reinstallation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside
environmental limits of the CPS Product or the equipment connected to it, nor for damage while in
transit or in storage, nor if there has been improper operation or maintenance, or use with items not
designed or intended for use with the CPS Product, such as laser printers, appliances, aquariums,
medical or life support devices, etc.
What are the Limitations?
The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.
1. This Warranty does not apply unless the CPS Product and the equipment that was connected to it were
connected to properly wired and grounded outlets (including compliance with electrical and safety
codes of the most current electrical code), without the use of any adapters or other connectors.
2. The CPS Product must have been plugged directly into the power source and the equipment
connected to the CPS Product must be directly connected to the CPS Product and not “daisy-chained”
together in serial fashion with any extension cords, another Product or device similar to the CPS
Product, surge suppressor, or power tap. Any such installation voids the Limited Warranty.
3. The CPS Product and equipment connected to it must have been used properly in a suitable and
proper environment and in conformance with any license, instruction manual, or warnings provided
with the CPS Product and the equipment connected to it.
4. The CPS Product must have been used at all times within the limitations on the CPS Product’s VA capacity.
The CPS Product was designed to eliminate disrupting and damaging eects of momentary (less than
1ms) voltage spikes or impulses from lightning or other power transients. If it can be shown that a voltage
spike lasting longer than 1ms has occurred, the occurrence will be deemed outside the rated capabilities
of the CPS Product and the Limited Warranty is void. CyberPower Does Not Cover or Undertake Any
Liability in Any Event for Any of the Following:
1. Loss of or damage to data, records, or software or the restoration of data or records, or the
reinstallation of software.
2. Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed,
grounded and code-compliant 120 volt power lines in the United States and Canada; transients, surges
or spikes on standard telephone land lines, PBX telephone equipment lines or Base 10T Ethernet
lines, when properly installed and connected. (This exclusion applies, for example, to fluctuations in
data transmission or reception, by CATV or RF transmission or fluctuations, or by transients in such
transmission.)
3. Damage from any circumstance described as excluded above with respect to the CPS Product.
4. Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse or
alteration of either the CPS product or the Connected Equipment.
5. CyberPower excludes any liability for personal injury under the Limited Warranty and Connected
Equipment Guarantee. CyberPower excludes any liability for direct, indirect, special, incidental
or consequential damages, whether for damage to or loss of property [EXCEPT FOR (AND ONLY
FOR) the specific limited agreement of CyberPower to provide certain warranty benefits regarding
“Connected Equipment” under this Warranty], loss of profits, business interruption, or loss of
information or data. NOTE: Some States or Provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation may not apply to you.
6. The CPS Product is not for use in high-risk activities or with aquariums. The CPS Product is not
designed or intended for use in hazardous environments requiring fail-safe performance, or for use in
any circumstance in which the failure of the CPS Product could lead directly to death, personal injury,
or severe physical or property damage, or that would aect operation or safety of any medical or life
support device (collectively, “High Risk Activities”). CyberPower expressly disclaims any express or
implied warranty of fitness for High Risk Activities or with aquariums. CyberPower does not authorize
use of any CPS Product in any High Risk Activities or with Aquariums. ANY SUCH USE IS IMPROPER
AND IS A MISUSE OF THE CPS PRODUCT.
WHERE CAN I GET MORE INFORMATION?
The application of the United Nations Convention of Contracts for the International Sale of Goods is
expressly excluded. CyberPower is the warrantor under this Limited Warranty.
For more information contact CyberPower at:
Cyber Power Systems (USA), Inc.
4241 12th Ave E., STE 400, Shakopee, MN 55379
Phone: (877) 297-6937; e-mail at: claims@cpsww.com.
FCC COMPLIANCE STATEMENT
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
TROUBLESHOOTING
TECHNICAL SPECIFICATIONS
FCC COMPLIANCE STATEMENT
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE
PROBLEM POSSIBLE CAUSE SOLUTION
Circuit breaker
button is
projecting from the
back of the unit.
Circuit breaker
has tripped due
to an overload.
Turn the UPS o and unplug at least one piece
of equipment. Wait 10 seconds, reset the circuit
breaker by depressing the button, and then turn
the UPS on.
The UPS does not
perform expected
runtime.
Battery not fully charged. Recharge the battery by leaving the UPS
plugged in.
Battery is worn out. Please contact Cyber Power Systems about
replacement batteries at tech@cpsww.com
The UPS will
not turn on.
The on/o switch is designed
to prevent damage from
rapidly turning it o and on.
Turn the UPS o. Wait 10 seconds and then
turn the UPS on.
The unit is not connected
to an AC outlet.
The unit must be connected to a
120 V/60 Hz outlet.
The battery is worn out. Please contact Cyber Power Systems about
replacement batteries at tech@cpsww.com
Mechanical problem. Please contact Cyber Power Systems at
tech@cpsww.com
PowerPanel®
Personal Edition
is inactive (all
icons are gray).
The USB cable is
not connected.
Connect the USB cable to the UPS unit and an
open USB port on the back of the computer.
You must use the cable that came with the unit.
The USB cable is connected
to the wrong port.
Check the back of the computer for an additional
USB port. Move the cable to this port.
The unit is not providing
battery power.
Shutdown your computer and turn the UPS o.
Wait 10 seconds and turn the UPS back on. This
should reset the unit.
The USB power
ports are not
providing power
to the connected
devices.
The USB power port has Over
Current Protection design.
When the total current of
connected devices is over
2.1A, the USB power ports will
stop providing power to the
connected devices.
Turn the UPS o and unplug at least one piece
of device connected to the USB power port and
then turn the UPS on.
MODEL CP825LCDa CP600LCDa
Capacity 825 VA/450 W 600 VA/340 W
Nominal Input Voltage 120 Vac
Input Frequency 60 Hz ± 3 Hz
On-Battery Output Voltage 120 Vac ± 5%
On-Battery Output Frequency 60 Hz +/- 1%
Max. Load for UPS Outlets 825 VA/450 W 600 VA/340 W
Max. Load for Full-Time Surge
Protection outlets 12 Amps
Surge Protection 1030 Joules
Operating Temperature + 32°F to 104° F / 0° C to 40° C
Operating Relative Humidity 0 to 90% non-condensing
Size (W x H x D) 11.02” × 6.81” × 3.47”
Net Weight 13 lbs 10.69 lbs
Typical Battery Recharge Time 8 hours typical from total discharge
Typical Battery Life 3 to 6 years, depending on number of discharge/recharge cycles
Recommended Battery Sealed Maintenance Free Lead Acid Battery
Safety Approvals UL1778(UPS), cUL107., FCC/DoC Class B
ADVANCED ENERGY-SAVING PATENTED BYPASS TECHNOLOGY
CyberPower’s patented GreenPower UPS™ with Bypass Technology reduces UPS
energy costs by up to 75% compared to conventional UPS models. Even when
utility power is normal, conventional UPS models constantly pass power through
a transformer. By contrast, under normal conditions the advanced circuitry of a
GreenPower UPS™ bypasses the transformer. As a result, the power eciency is
significantly increased while decreasing waste heat, using less energy, and reducing
energy costs. When an abnormal power condition occurs, the GreenPower UPS™
automatically runs power through its transformer to regulate voltage and provide
“safe” power. Since utility power is normal over 88% of the time, the GreenPower
UPS™ operates primarily in its ecient bypass mode. The GreenPower UPS™ is also
manufactured in accordance with the Restriction on Hazardous Substances (RoHS)
directive making it one of the most environmentally-friendly on the market today.
CYBERPOWER GREENPOWER UPSTM TECHNOLOGY
Runtimes based on testing fully-charged, new batteries at normal operating conditions. Runtime curve is
approximate and varies based on battery age, level of charge at test, environment, and other variables.
© 2018 Cyber Power Systems (USA), Inc.
PowerPanel® Personal Edition is a trademark
of Cyber Power Systems (USA) Inc.
All rights reserved. All other trademarks are
the property of their respective owners.
IWARNING: This product can expose you to chemicals
including bisphenol A (BPA) and styrene, which is known to the
State of California to cause reproductive harm and cancer.
For more information, go to www.P65Warnings.ca.gov.
CyberPower encourages environmentally sound methods for disposal and recycling of its UPS
products. Please dispose and/or recycle your UPS and batteries in accordance to your local regulations.
This device is manufactured using environmentally-safe procedures in compliance with the Restriction
of Hazardous Substances directive.
CyberPowerSystems.com
K01-0000711-01
