HP R3000v User manual

HP R3000v UPS
User Guide

© Copyright 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and
services are set forth in the express warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall not be liable for technical or
editorial errors or omissions contained herein.
Audience assumptions
This guide is for the person who operates, configures, maintains, and troubleshoots UPSs. HP
assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing
hazards in products with hazardous energy levels.

Class A EMC Statements
EN 62040-2
Some configurations are classified under EN 62040-2 as “Category C2 UPS.” For these configurations, the following applies:
WARNING This is a category C2 UPS product. In a residential environment, this product may cause radio interference, in which case the
user may be required to take additional measures.
Special Symbols
The following are examples of symbols used on the UPS or accessories to alert you to important information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
CAUTION: REFER TO OPERATOR’S MANUAL - Refer to your operator’s manual for additional
information, such as important operating and maintenance instructions.
This symbol indicates that you should not discard the UPS or the UPS batteries in the trash. This product contains
sealed, lead-acid batteries and must be disposed of properly. For more information, contact your local
recycling/reuse or hazardous waste center.
This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE) in the trash.
For proper disposal, contact your local recycling/reuse or hazardous waste center.
National Electrical Code and NEC are registered trademarks of National Fire Protection Association, Inc. Phillips is a registered trademark of
Phillips Screw Company. All other trademarks are property of their respective companies.

/
O:
SJ/T11363-2006
X:
SJ/T11363-2006
XRoHS
2003 1 27
2002/95/EC
(UPS)
(ERM) (SLA) UPS
(PDU) /
HP
(SLA)
/

HP R3000v UPS User Guide S164201731 Rev 1 i
Table of Contents
1Introduction 1........................................................
2 Safety Warnings 3....................................................
3 Installation 5.........................................................
Inspecting the Equipment 5.............................................................
Unpacking the Cabinet 5..............................................................
Checking the Accessory Kit 6...........................................................
Rackmount Installation 6...............................................................
Checking the Rail Kit Accessories 6...................................................
Tools Required 7..................................................................
Rackmount Setup 7................................................................
Rackmount Wiring Installation 10.........................................................
Installing the UPS 10................................................................
Connecting the ERM(s) 12............................................................
UPS Initial Startup 14..................................................................
Rear Panel 15........................................................................
4Operation 17.........................................................
Control Panel Functions 17..............................................................
Operating Modes 18..................................................................
Normal Mode 18..................................................................
Battery Mode 18...................................................................
Bypass Mode 18...................................................................
Standby Mode 19..................................................................
UPS Startup and Shutdown 19...........................................................
Starting the UPS 19.................................................................
Starting the UPS on Battery 20........................................................
UPS Shutdown 20..................................................................
Configuring the UPS for ERMs 20........................................................
Battery Tests 20.......................................................................
5 Communication 21.....................................................
RS-232 and USB Communication Ports 21.................................................
HP Value UPS Manager Software 23.....................................................
6 UPS Maintenance 25...................................................
UPS and Battery Care 25...............................................................
Transporting the UPS 26................................................................
Storing the UPS and Batteries 27.........................................................
When to Replace Batteries 27...........................................................
Replacing Batteries 27.................................................................
Replacing ERMs 28.................................................................
Replacing UPS Internal Batteries 30....................................................
Testing New Batteries 32...............................................................
Recycling the Used Battery or UPS 32.....................................................
Updating the UPS Firmware 32..........................................................

TABLE OF CONTENTS
HP R3000v UPS User Guide S164201731 Rev 1
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7 Specifications 33......................................................
8 Troubleshooting 37.....................................................
Typical Alarms and Conditions 37........................................................
Silencing the Alarm 38.................................................................
Service and Support 38................................................................
One Year Limited Warranty 39..........................................................

HP R3000v UPS User Guide S164201731 Rev 1 1
Chapter 1 Introduction
The HP R3000v Uninterruptible Power System (UPS) protects your sensitive electronic
equipment from the most common power problems, including power failures, power sags,
power surges, brownouts, line noise, high voltage spikes, frequency variations, switching
transients, and harmonic distortion.
Power outages can occur when you least expect them, and power quality can be erratic.
These power problems have the potential to corrupt critical data, destroy unsaved work
sessions, and damage hardware — causing hours of lost productivity and expensive
repairs.
With the HP R3000v UPS, you can safely eliminate the effects of power disturbances and
guard the integrity of your equipment. Providing outstanding performance and reliability, the
HP R3000v UPS’s unique benefits include:
STrue online double-conversion technology with high power density, utility frequency
independence, and generator compatibility.
SSpace-optimizing 2U size that fits any standard 48 cm (19”)rack.
SStandard communication options: one RS-232 communication port and one USB
communication port.
SExtended runtime with up to four Extended Runtime Modules (ERMs) per UPS.
SFirmware that is easily upgradable without a service call.
Figure 1 shows the HP R3000v UPS, and Figure 2 shows the optional ERM.
Figure 1 The HP R3000v UPS
Figure 2 The HP R3000v ERM

INTRODUCTION
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HP R3000v UPS User Guide S164201731 Rev 1 3
Chapter 2 Safety Warnings
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
This manual contains important instructions that you should follow during installation and
maintenance of the UPS and batteries. Please read all instructions before operating the
equipment and save this manual for future reference.
DANGER
This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by
AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS
inside the UPS.
WARNING
SThis UPS contains its own energy source (batteries). The UPS output may carry live voltage
even when the UPS is not connected to an AC supply.
STo reduce the risk of fire or electric shock, install this UPS in a temperature and humidity
controlled, indoor environment, free of conductive contaminants. Ambient temperature must
not exceed 40°C (104°F). Do not operate near water or excessive humidity
(90% maximum).
STo reduce the risk of fire, connect only to a circuit provided with branch circuit overcurrent
protection in accordance with the National Electrical Code®(NEC®), ANSI/NFPA 70.
SOutput overcurrent protection and disconnect switch must be provided by others.
STo comply with international standards and wiring regulations, the sum of the leakage
current of the UPS and the total equipment connected to the output of this UPS must not have
an earth leakage current greater than 3.5 milliamperes.
SIf installing an optional rackmount Extended Runtime Module, install the ERM or ERMs
directly below the UPS so that all wiring between the cabinets is installed behind the front
bezels and is inaccessible to users. The maximum number of ERMs per UPS is four.
CAUTION
SBatteries can present a risk of electrical shock or burn from high short-circuit current. Observe
proper precautions. Servicing should be performed by qualified service personnel
knowledgeable of batteries and required precautions. Keep unauthorized personnel away
from batteries.
SProper disposal of batteries is required. Refer to your local codes for disposal requirements.
SNever dispose of batteries in a fire. Batteries may explode when exposed to flame.
SReplace batteries with the same number and type of batteries as originally installed in the
UPS.
SIf the UPS requires any type of transportation, disconnect the UPS internal batteries before
transporting (see page 26).

SAFETY WARNINGS
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HP R3000v UPS User Guide S164201731 Rev 1 5
Chapter 3 Installation
This section explains:
SEquipment inspection
SUnpacking the cabinet
SChecking the accessory kit
SCabinet installation
SWiring installation
SInitial startup
SUPS rear panel
Inspecting the Equipment
If any equipment has been damaged during shipment, keep the shipping cartons and
packing materials for the carrier or place of purchase and file a claim for shipping damage.
If you discover damage after acceptance, file a claim for concealed damage.
To file a claim for shipping damage or concealed damage: 1) File with the carrier within
15 days of receipt of the equipment; 2) Send a copy of the damage claim within 15 days
to your service representative.
NOTE: Check the battery recharge date on the shipping carton label. If the date has expired
and the batteries were never recharged, do notusetheUPS.Contactyourservice
representative.
Unpacking the Cabinet
CAUTION
SUnpacking the cabinet in a low-temperature environment may cause condensation to occur
in and on the cabinet. Do not install the cabinet until the inside and outside of the cabinet
are absolutely dry (hazard of electric shock).
SThe cabinet is heavy (see page 35). Use caution to unpack and move the cabinet.
Use care when moving and opening the carton. Leave the components packaged until you
are ready to install.
To unpack the cabinet and accessories:
1. Open the outer carton and remove the accessories packaged with the cabinet.
2. Carefully lift the cabinet out of the outer carton.
3. Discard or recycle the packaging in a responsible manner, or store it for future use.
Place the cabinet in a protected area that has adequate airflow and is free of humidity,
flammable gas, and corrosion.

INSTALLATION
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Checking the Accessory Kit
Verify that the following additional items are included with the UPS:
SUPS user guide
SCD with HP Value UPS Manager
SUSB cable
SSerial cable
STwo power cords (one for India and one for China)
If you ordered an optional Extended Runtime Module, verify that an ERM user guide is
included with the ERM.
NOTE: Discard the ERM user guide if you are installing the ERM with a new UPS at the same
time. Use the UPS user guide to install both the UPS and the ERM.
Rackmount Installation
The HP R3000v UPS rackmount cabinet comes with all of the hardware required for
installation in a standard EIA or JIS seismic rackmount configuration with square and round
mounting holes. The rail assemblies adjust to mount in 48-cm (19-inch) racks with front to
rear rail distances from 61 to 76 cm (24 to 30 inches) deep.
Checking the Rail Kit Accessories
Verify that the following rail kit items are included for each cabinet:
SLeft rail assembly:
-Leftrail
-Rearrail
-(3)M4
×8 pan-head screws
SRight rail assembly:
- Right rail
-Rearrail
-(3)M4
×8 pan-head screws
SRail hardware kit:
- (10) M6×16 pan-head screws
- (10) M6 hex cage nuts
- (10) M6 square cage nuts
- (2) rear stop brackets
-(6)M3
×8 pan-head screws
SMounting bracket kit:
- (2) mounting brackets
-(8)M4
×6flat-headscrews

INSTALLATION
HP R3000v UPS User Guide S164201731 Rev 1 7
Tools Required
To assemble the components, the following tools may be needed:
SMedium flat-bladed screwdriver
SPhillips®#2 screwdriver
S7 and 8 mm wrench or socket
Rackmount Setup
CAUTION
SThe cabinet is heavy (see page 35). A minimum of two people are required to remove the
cabinet from its carton.
SIf installing optional ERM(s), install the ERM(s) directly below the UPS so that all wiring
between the cabinets is installed behind the front bezels and is inaccessible to users.
NOTE: Mounting rails are required for each individual cabinet.
To install the rail kit:
1. Attach the left and right rails to the rear rails as shown in Figure 3. Do not tighten the
screws.
Adjusteachrailsizeforthedepthofyourrack.
Right Rail
Left Rail
M4×8Pan-Head
Screws (6 places)
Rear Rails
Figure 3 Attaching the Rails

INSTALLATION
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2. SelecttheproperholesintherackforpositioningtheUPSintherack(seeFigure4).
The rails occupy four positions on the front and rear of the rack.
3. Secure one rail assembly to the front of the rack with one M6×16 pan-head screw
and one M6 cage nut.
4. Using two M6 cage nuts and two M6×16 pan-head screws, attach the rail assembly
to the rear of the rack.
M6×16 Pan-Head
Screws (6 places)
Front of Rack
M6 Cage Nuts
(6 places)
Tighten
adjustment
screws after rail
attachment
(3 places each rail).
Position 4
Position 1
Figure 4 Securing the Rails
5. Repeat Steps 3 and 4 for the other rail assembly.
6. Tighten the three adjustment screws on each rail assembly.
7. If installing optional cabinets, repeat Step 1 through Step 6 for each rail kit.
8. Place the UPS on a flat, stable surface with the front of the cabinet facing you.
9. Align the mounting brackets with the screw holes on each side of the UPS and secure
with the supplied M4×6 flat-head screws (see Figure 5).
NOTE: There are two sets of four mounting holes on each side of the UPS: a forward position
and a middle position. Choose the position that meets your configuration needs.
Mounting
Bracket
M4×6Flat-Head
Screws (4 places)
Figure 5 Installing the Mounting Brackets (Forward Position Shown)
10. If installing optional cabinets, repeat Steps 8 and 9 for each cabinet.

INSTALLATION
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CAUTION
The ERM is heavy (see page 35). A minimum of two people are required to lift the cabinet into
the rack.
11. Slide the UPS and any optional cabinets into the rack.
12. Secure the front of the UPS to the rack using two M6×16 pan-head screws and two
M6 cage nuts on each side (see Figure 6). Install the bottom screw on each side
through the bottom hole of the mounting bracket and the bottom hole of the rail
assembly.
Repeat for any optional cabinets.
M6×16 Pan-Head
Screws (4 places)
M6 Cage Nuts
(4 places)
Figure 6 Securing the Front of the Cabinet
13. Optional. Insert a rear stop bracket through the inside of each rail assembly behind the
UPS. Rotate each bracket and slide the bracket until it fits tightly against the UPS’s rear
panel. Secure each bracket to the UPS with one M3×8 pan-head screw. See
Figure 7.
Repeat for any optional cabinets.
Rear Stop Bracket M3×8 Pan-Head Screw
Figure 7 Securing the Back of the Cabinet (Optional)
14. Continue to “Rackmount Wiring Installation” on page 10.

INSTALLATION
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Rackmount Wiring Installation
This section explains:
SInstalling the UPS, including connecting the UPS internal batteries
SConnecting any optional ERMs
Installing the UPS
NOTE: Do not make unauthorized changes to the UPS; otherwise, damage may occur to your
equipment and void your warranty.
NOTE: Do not plug the UPS power cord into a power outlet until after the installation is
completed.
To install the UPS:
1. RemovetheUPSrightfrontbezel.SeeFigure8.
To remove the bezel, loosen the two captive screws on the right side of the bezel.
Grasp the top and bottom of the bezel and slide the bezel to the right.
NOTE: A ribbon cable connects the control panel to the UPS. Do not pull on the cable or
disconnect it.
NOTE: Leave
ribbon cable
connected.
Figure 8 Removing the UPS Right Front Bezel

INSTALLATION
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NOTE: A small amount of arcing may occur when connecting the internal batteries. This is
normal and will not harm personnel. Connect the cables quickly and firmly.
2. Connect the internal battery connector (see Figure 9).
Connect red to red, and black to black. Press the two parts tightly together to ensure a
proper connection.
Figure 9 Connecting the UPS Internal Batteries
3. If you are installing ERMs, see the section, “Connecting the ERM(s),” before continuing
with the UPS installation.
4. Replace the UPS right front bezel.
To replace the bezel, verify that the ribbon cable is protected and (if ERMs are
installed) the ERM cable is routed through the knockout on the bottom of the bezel.
Slide the bezel to the left until it aligns with the left front bezel. Tighten the two captive
screws on the right side of the right front bezel.
5. If you are installing power management software, connect your computer to one of the
communication ports using the appropriate cable (supplied). See page 21 for more
information.
6. If your rack has conductors for grounding or bonding of ungrounded metal parts,
connect the ground cable (not supplied) to the ground bonding screw. See Figure 13
on page 15 for the location of the ground bonding screw.
7. Continue to “UPS Initial Startup” on page 14.

INSTALLATION
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Connecting the ERM(s)
To install the optional ERM(s) for a UPS:
1. On the bottom of the UPS right front bezel, remove the knockout for the ERM cable.
SeeFigure10.
NOTE: Use care to protect the control panel and the connected ribbon cable from damage.
ERM Cable Knockout
Figure 10 Removing the Knockout
2. Remove the front bezel of each ERM. See Figure 11.
To remove the bezel, loosen the two captive screws on the right side of the bezel.
Grasp the sides of the bezel. Slide the bezel to the left and then away from the
cabinet.
Bottom ERM Cable Knockout
(underneath bezel)
Top ERM Cable Knockout
ERM Bezel Hook
Figure 11 Removing the ERM Front Bezel

INSTALLATION
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3. For the bottom (or only) ERM, remove the ERM cable knockout on the top of the ERM
front bezel. See Figure 11 for the location of the top ERM cable knockout.
4. If you are installing more than one ERM, for each additional ERM remove the ERM
cable knockout on the top and bottom of the ERM front bezel. See Figure 11 for the
location of the ERM cable knockouts.
NOTE: A small amount of arcing may occur when connecting an ERM to the UPS. This is
normal and will not harm personnel. Insert the ERM cable into the UPS battery connector quickly
and firmly.
5. Plug the ERM cable(s) into the battery connector(s) as shown in Figure 12. Up to four
ERMs may be connected to the UPS.
Connect red to red, black to black, and green to green. Press the two parts tightly
together to ensure a proper connection.
To connect a second ERM, unclip the ERM connector on the first ERM and pull gently to
extend the wiring to the ERM connector on the second ERM. Repeat for any additional
ERMs.
6. Verify that the ERM connections are tight and that adequate bend radius and strain
relief exist for each cable.
Figure 12 Typical ERM Installation
7. Replace the ERM front bezel.
To replace the bezel, verify that the ERM cables are routed through the ERM cable
knockouts. Slide the bezel from the left to the right until it connects with the bezel hook
near the left side of the ERM cabinet. Tighten the two captive screws on the right side
of the front bezel. For reference, see Figure 11 on page 12.
Repeat for each additional ERM.
8. Verify that all wiring connecting the UPS and ERM(s) is installed behind the front bezels
and is inaccessible to users.
NOTE: To ensure maximum battery runtime, configure the UPS for the correct number of ERMs
through the HP Value UPS Manager software. Refer to the HP Value UPS Manager manual.
9. Return to Step 4 on page 11 to continue the UPS installation.

INSTALLATION
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UPS Initial Startup
To start up the UPS:
NOTE: Verify that the total equipment ratings do not exceed the UPS capacity to prevent an
overload alarm.
1. Verify that the internal batteries are connected. See “Installing the UPS” on page 10.
2. If optional ERMs are installed, verify that the ERMs are connected to the UPS. See
“Connecting the ERM(s)” on page 12.
3. Plug the equipment to be protected into the UPS, but do not turn on the protected
equipment.
4. Make any necessary provisions for cord retention and strain relief.
5. Plug the detachable UPS power cord into the input connector on the UPS rear panel.
6. Plug the UPS power cord into a power outlet.
7. Press the (Output On) button on the UPS front panel for at least one second.
8. Check the UPS front panel for active alarms. Resolve any active alarms before
continuing. See “Troubleshooting” on page 39.
If the (Alarm) indicator is on, do not proceed until all alarms are clear. Check the
UPS status from the front panel to view the active alarms. Correct the alarms and
restart, if necessary.
9. Verify that the (Power On) indicator is illuminated, indicating that the UPS is
operating normally and any loads are powered.
The UPS should be in Normal mode.
10. If optional ERMs are installed, see “Configuring the UPS for ERMs” on page 20 to set
thenumberofinstalledERMs.
NOTE: The batteries charge to 90% capacity in less than 3 hours. However, to fully charge, HP
recommends that the batteries charge for 48 hours after installation or long-term storage.
NOTE: Verify that the UPS firmware is updated. See “Updating the UPS Firmware” on
page 33.