HP Enterprise R1500 G4 UPS User manual

HPE R1500 G4 UPS
User Guide
Part Number: 792518-001R
November 2017
Edition: 1
Abstract
This document is for the person who installs, administers, and troubleshoots power products.
Hewlett Packard Enterprise assumes you are qualified in the servicing of high-voltage
equipment and trained in recognizing hazards in products with hazardous energy levels.

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Special Symbols
The following are examples of symbols used on the UPS or accessories to alert you to important
information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
Important instructions that must always be followed.
Do not discard the UPS or the UPS batteries in the trash.
This product contains sealed lead acid batteries and must be disposed as it's explain in this manual.
For more information, contact your local recycling/reuse or hazardous waste center.
This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE)
in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS. This manual contains important instructions
that should be followed during installation and maintenance of the UPS and batteries.
The 1U UPS models described in this manual are intended for installation in an environment
within 0 to 40°C/32 to 104°F, free of conductive contaminant.
Certification Standards
Regulatory Notices
See HPE EG regulatory notices at http://www.HPE.com/support/Safety-Compliance-EnterpriseProducts.
•UPS directives: UL 1778 4th edition (UL listed).
•Performance: IEC 62040-3: 2001.
•Radiated emission: FCC CFR 47 part 15 subpart B, Class A, VCCI.
•Surges withstand ability: IEEE ANSI C62.41 Category A2 (UL Listed).

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Personal Safety
• The system has an internal battery as a backup power source. Consequently, the power outlets may be
energized, even if the system is disconnected from the AC power source.
• Dangerousvoltagelevelsarepresentwithinthesystem.Itshouldbeopenedexclusivelybyqualied
service personnel.
• The system must be properly grounded
• There are no user serviceable parts inside except for the replaceable battery.
• The battery supplied with the system contains small amounts of toxic materials.
• To avoid accidents, the directives listed below must be observed:
- Servicing of batteries should be performed or supervised by personnel knowledgeable about batte-
ries and the required precautions.
- When replacing batteries, replace with the same type and number of batteries or battery packs.
-Donotdisposeofbatteriesinare.Thebatteriesmayexplode.
- Batteries constitute a danger (electrical shock, burns).The short-circuit current may be very high.
Precautions must be taken for all handling:
• Wear rubber gloves and boots.
• Do not lay tools or metal parts on top of batteries.
• Disconnect charging source prior to connecting or disconnecting battery terminals.
• Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from
ground. Contact with any part of a grounded battery can result in electrical shock.The likelihood of
such shock can be reduced if such grounds are removed during installation and maintenance (appli-
cable to equipment and remote battery supplies not having a grounded supply circuit).
Product Safety
• TheUPSshouldonlypowerITequipment.
• DonotpluglaserprintersintotheUPSoutputreceptacles.Theinstantaneouscurrentdrawnbythistypeofprintercan
overloadtheUPS.
• The UPS connection instructions and operation described in the manual must be followed in
the indicated order.
• A protection circuit breaker must be installed upstream and be easily accessible.
The system can be disconnected from the AC power source by opening this circuit breaker.
• Check that the indications on the rating plate correspond to your AC powered system and to
the actual electrical consumption of all the equipment to be connected to the system.
• For PLUGGABLE EQUIPMENT, the outlet shall be installed near the equipment and shall
be easily accessible.
• Never install the system near liquids or in an excessively damp environment.
• Never let a foreign body penetrate inside the system.
• Never block the ventilation grates of the system.
• Never expose the system to direct sunlight or source of heat.
• If the system must be stored prior to installation, storage must be in a dry place.
• The storage temperature range is -15 to +50ºC/5 to 122°F.
• The system is not for use in a computer room AS DEFINED IN the standard for the Protection
of InformationTechnology Equipment, ANSI/NFPA 75 (US installations only).
Special Precautions
• All handling operations will require at least two people (unpacking, installation in rack system).
• Before and after the installation, if the UPS remains de-energized for a long period, the UPS must be
energized for a period of 24 hours, at least once every 6 months (for a normal storage temperature
less than 25°C/ 77°F.This charges the battery, thus avoiding possible irreversible damage.
• During the replacement of the battery module, it is imperative to use the same type and number of
element as the original battery module provided with the UPS to maintain an identical level of
performance and safety. For questions, contact your HPE representative.
Important: Replace the battery module with the same type battery module, available from HPE.

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Contents
Table of Contents
Contents.............................................................................................................................4
1. Overview .......................................................................................................................5
1.1 Environmental protection.......................................................................................................................................5
1.2 Weights and dimensions........................................................................................................................................6
1.3 Rear panels ............................................................................................................................................................6
2. User Interface...............................................................................................................7
2.1 Control panel..........................................................................................................................................................7
2.2 LCD window ...........................................................................................................................................................8
2.3 Display functions....................................................................................................................................................9
2.4 User settings ..........................................................................................................................................................9
3. Installation ..................................................................................................................11
3.1 Unpacking and contents check ............................................................................................................................11
3.2 Battery module connection ..................................................................................................................................11
3.3 Installing the UPS on the rails .............................................................................................................................12
3.4 Ground connection ...............................................................................................................................................12
3.5 Communication ports ..........................................................................................................................................13
4. Operation.....................................................................................................................14
4.1 Startup and normal operation..............................................................................................................................14
4.2 Starting the UPS on battery .................................................................................................................................14
4.3 UPS shutdown......................................................................................................................................................14
4.4 Operation on battery power.................................................................................................................................14
4.5 Return of AC input power ....................................................................................................................................15
4.6 UPS remote control functions ..............................................................................................................................15
5. Maintenance...............................................................................................................16
5.1 Troubleshooting....................................................................................................................................................16
5.2 Updating the UPS firmware .................................................................................................................................16
5.3 Battery module replacement................................................................................................................................17
5.4 Spares ..................................................................................................................................................................18
6. Technical Specifications..........................................................................................19
6.1 HPE R1500 G4 NA UPS and HPE R1500 G4 JP/TWN UPS ..................................................................................19
6.2 HPE R1500 G4 INTL UPS ......................................................................................................................................20
7. Support and other resources ...................................................................................21

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1. Overview
Save these instructions.This document contains important safety instructions that should be followed
during installation, operation, and maintenance of the UPS and batteries.
1.1 Environmental protection
Products are developed according to an eco-design approach.
Substances
This product does not contain CFCs, HCFCs , or asbestos.
Packing
To improve waste treatment and facilitate recycling, separate the various packing components.
• The cardboard we use comprises over 50% of recycled cardboard.
• Sacks and bags are made of polyethylene.
• Packingmaterialsarerecyclableandbeartheappropriateidenticationsymbol 01
PET
Materials Abbreviations Number in
the identification symbols
Polyethylene terephthalat PET 01
High-density polyethylene HDPE 02
Polyvinyl chloride PVC 03
Low-density polyethylene LDPE 04
Polypropylene PP 05
Polystyrene PS 06
Follow all local regulations for the disposal of packing materials.
End of life
HPE processes products at the end of their service lives in compliance with local regulations.
HPE works with companies in charge of collecting and eliminating our products at the end of
their service lives.
Product
The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local regulations concerning waste.
At the end of its service life, the product must be transported to a processing center for electrical and
electronic waste.
Battery
The product contains lead-acid batteries that must be processed according to applicable local regulations
concerning batteries.
The battery may be removed to comply with regulations and correct disposal.

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1. Overview
1.2 Weights and dimensions
H
W
D
Description Weights
(kg/lb.)
Dimensions (mm/inch)
D x W x H
HPE R1500 G4 NA 20 kg/44 lb. 554 x 437 x 43 mm/21.8 x 17.2 x 1.7 in.
HPE R1500 G4 JP/TWN
UPS
20 kg/44 lb. 554 x 437 x 43 mm/21.8 x 17.2 x 1.7 in.
HPE R1500 G4 INTL UPS 19.5 kg/43 lb. 554 x 437 x 43 mm/21.8 x 17.2 x 1.7 in.
1.3 Rear panels
HPE R1500 G4 NA UPS and HPE R1500 G4 JP/TWN UPS
2 1 48 73 9 6b5 6a
HPE R1500 G4 INTL UPS
6a
2 1 473 6b
5
8
Note: TheR/T1500G4has3programmableoutputloadsegments.These
aredefinedasGroup1,Group2,andPrimaryGroup.Theloadsegments/
groupscanbeconfiguredviasoftwareandtheunit’suserinterface.See
theHPEPPsoftwareortheUPSManagementCarddocumentationfor
adviceonconfigurationviasoftware;seetheUserInterfacesectionofthis
guideforadviceonconfigurationviathefrontpanel.LoadGroups1and
2canbeprogrammedtoswitchoff/onindependently.ThePrimaryLoad
Groupcontrolstheoutletsindicatedandwillinitiateaunitshutdown.The
PrimaryLoadGroupisintendedforthemostcriticalloads.
(1) USB communication port
(2) RS-232 communication port
(3) Slot for optional communica-
tion card
(4) Connector for ROO (Remote
On/Off) or RPO (Remote Power
Off)) control
(5) Outlets for connection of critical
equipment (Primary group)
(6a) Group 1: programmable outlets
for equipment connection
(6b) Group 2: programmable outlets
for equipment connection
(7) Attached 6 ft. input power cord
for AC power source
(8) LED indicating site wiring fault
alarm
(9) Ground screw
(1) USB communication port
(2) RS-232 communication port
(3) Slot for optional communication
card
(4) Connector for ROO (Remote On/
Off) or RPO (Remote Power Off)
control
(5) Outlets for connection
equipment (Primary group)
(6a) Group 1: programmable outlets
for equipment connection
(6b) Group 2: programmable outlets
for equipment connection
(7) Socket for connection to AC
power source
(8) Ground screw

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2. User Interface
2.1 Control panel
TheUPShasave-buttongraphicalcontrolpanel.
Alarm
Indicator (red)
On battery Indicator
(yellow)
Power On
Indicator (green)
On/Off
Button
Up
Down
Enter
Escape
The following table shows the indicator status and descriptions:
Indicator Status Description
Green On The UPS is operating normally.
Yellow On The UPS is on battery mode.
Red
On
The UPS has an active alarm or fault. See "5.1
Troubleshooting", page 16 for additional
information.
Normal mode
100 %
10min
100 %
720 W
800VA
Eciency: ~ 98%

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2. User Interface
2.2 LCD window
The LCD window provides useful information about the UPS, load status, events, measurements, and set-
tings.
Asthedefault,orafterveminutesofinactivity,theLCDdisplaysthescreensaver.
The backlight LCD automatically dims after 10 minutes of inactivity. Press any button to restore the screen.
Operation Status
Load/equipment Status
Normal mode
100%
10min
100%
720W
800VA
Eciency: ~98%
Battery Status
Efficiency and Load Group Information
The following table illustrates the Operation Status icons that you could see and describes the condition
associated with each icon.
Note: If other indicators appear, see "5.1 Troubleshooting", page 16 for additional information.
Operation status Possible cause Action
Standby mode The UPS is off, waiting for start-up
command from user.
Equipment is not powered until the
button is pressed.
Normal mode The UPS is operating normally. The UPS is powering and protecting
the equipment.
In Automatic Voltage
Regulation mode
Load protected LED is on.
'o audio alarm.
The UPS is operating normally but
the utility voltage is outside normal
mode thresholds.
The UPS is powering the
equipment through an AVR device.
The equipment is still protected.
On Battery
Battery LED is on.
Audio alarm beeps every 10
seconds
A utility failure has occurred and
the UPS is in Battery mode.
The UPS is powering the equipment
with the battery power.
Prepare your equipment for
shutdown.
End of backup time
Audio alarm beeps every
three seconds
The UPS is in Battery mode and
the battery is running low.
This warning is approximate, and
the actual time to shutdown may
vary significantly.
Depending on the UPS Load, the
"Battery Low" warning may occur
before the battery reaches 20%
capacity.

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2.3 Display functions
Press the button to activate the menu options. Use the and buttons to scroll through the menu
structure. Press the button to select an option. Press the button to cancel or return to the previous
menu.
Display Function Menu
Main menu Submenu Display information or Menu function
Measurements —Load W VA/Load A pf/Output V Hz/Input V Hz/
Battery V min/Efficiency/Power usage
Control Load Segments Group 1: ON/OFF
Group 2: ON/OFF
These commands overrule user settings for load segments.
Start battery test Starts a manual battery test
Reset fault state Clears active faults (UPS restart required)
Restore factory settings Returns all settings to original values
Reset power usage Clears power usage measurements
Settings Local settings Sets general parameters
Input/output settings Sets Input and output parameters
ON/OFF settings Sets on and off conditions
Battery settings Sets battery configuration
Fault log —Displays event log or alarms
Identification —UPS Type/Part Number/Serial Number/Firmware release/Com
card address
2.4 User settings
The following table displays the options that can be changed by the user.
Description Available settings Default settings
Local settings
Language [English] [French] [German]
[Spanish] [Italian] [Portuguese]
[Russian]
Menus, status, notices and alarms,
UPS fault, event log data and settings
are in all supported languages.
English
User selectable when UPS is
powered the first time.
LCD settings Allows LCD screen brightness and
contrast to be adapted to room light
conditions.
—
Audible alarm [Enabled] [Disabled on battery]
[Always disabled]
Allows you to enable or disable the
audio alarm if an alarm occurs.
Enabled
In/Out settings
Output voltage* [100V] [120V] [125V]
On INTL models: [200V] [208V] [220V] [230V]
[240V]
User selectable when UPS is
powered the first time.
*Important: TheoutputvoltageoftheUPSmustbesettothesamenominalvoltageasthefacility
inputvoltageforoptimumUPSperformance.
Input thresholds [Normal mode] [Extended mode]
Extended mode reduces lower input
voltage to 70V before UPS transfers
to battery.
This can be used if the load can
withstand low voltage supply.
Normal mode
Sensitivity [High] [Low]
High: For sensitive equipment, the
UPS will easily transfer to battery
when utility conditions deteriorate.
Low: For less sensitive equipment,
the UPS will not transfer to battery
when utility conditions deteriorate.
High
Load segments -
Auto start delay
[No Delay] [1 s] [2 s]…[65354 s]
The connected equipment is powered
after the specified delay.
Group 1: 3 s
Group 2: 6 s
Continued
2. User Interface

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2. User Interface
Continued
Description Available settings Default settings
In/Out settings
Load segments
- Auto shutdown
delay
[Disable] [0s] [1 s] [2 s]…[65354 s]
During a power outage,
authorizes UPS to turn off power to
equipment connected to Group 1
and/or Group 2 outlets.
This feature sheds non-critical loads
in order to conserve battery power
for critical loads connected to the pri-
mary group.
Group 1: Disable
Group 2: Disable
Overload
prealarm
[10%] [15%] [20%] ... [100%] [105%]
Sets alarm for critical percentage of
load where alarm overload occurs.
[105%]
ON/OFF settings
Cold start [Disable] [Enable]
Enables or disables the product to
start on battery.
The first cold start is always disabled.
Enable
Forced reboot [Disable] [Enable]
If power returns during a shutdown
sequence:
If enabled, the shutdown sequence
will complete and there is a 10 sec-
ond delay prior to restart.
If disabled, shutdown sequence does
not complete and restart occurs
immediately.
Enable
Auto restart [Disable] [Enable]
Enables or disables the UPS to restart
automatically when power returns
after a complete battery discharge.
Enable
Energy saving [Disable] [Enable]
If enabled, the UPS will shutdown
after five minutes if no load is detect-
ed on the output.
Disable
Sleep mode [Disable] [Enable]
If enabled, LCD and communication
stays on 1h and 30 min after UPS
turns off.
If disabled, LCD and communication
will turn off immediately after the
UPS turns off.
Disable
Remote command [Disable] [Enable]
If enabled, shutdown or restart
commands from software are
allowed.
If disabled, shutdown or restart
commands from software are not
allowed.
Enable
RPO delay [0 s] [1s ] [2 s]...[180 s]
Delays RPO command for the spec-
ified number of seconds.
[0 s]
Battery settings
Automatic battery
test
[No test] [Every day] [Every week]
[Every month]
Available only if Battery Charge
mode is set to constant charge.
Every week
(in constant charge)
otherwise following ABM
Low battery
warning
[1%] [2%] ... [100%]
The alarm occurs when the value set
for the low battery capacity warning
is reached.
20%
Restart battery level [1%] [2%] ... [100%]
If set, automatic restart occurs only
when the percentage of battery
charge you specify is reached.
0%
Battery charge
mode
[ABM cycling] [Constant charge] ABM cycling
Deep discharge
protection
[Yes] [No]
If set to Yes, the UPS automatically
prevents the battery from deep dis-
charge by adapting the end of the
back-up time
voltage threshold.
Yes

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3. Installation
3.1 Unpacking and contents check
(1) HPE 1U UPS
(2) Documentation
(4) RS-232 communication cable
(5) USB communication cable
(6) 1U Rack kit
(7) Bezel parts
(8) Two connection cables for the protected equipment (for International models only)
(9) Cable locking system
Packing materials must be disposed of in compliance with all local regulations concerning waste.
Recycling symbols are printed on the packing materials to facilitate sorting.
2
5
4
7
1
6
9
8
3.2 Battery module connection
This operation must be performed when the UPS is switched off and unplugged from the AC source. In ad-
dition, do not disconnect the connector while the unit is operating from the AC source or in reserve mode.
Note: Before starting the UPS, you must connect the internal battery. A small amount of arcing may occur when connecting the batteries.
This is normal and does not damage the UPS or present any safety concern.
AConnect the battery module.
Never pull on the wires.
BSlide the left-hand side of the
bezel to the right. Ensure that the
pushbutton locks.
CAttach the center panel.
A
B
C

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3. Installation
3.3 Installing the UPS on the rails
Follow steps 1 through 4 for mounting the UPS on the rails.
11
2
2
3
3
4
4
M3 screws
M3 screw
s
M10 screws
M10 screws
M10 screws
M10 screws
M10 screws
M10 screws
3.4 Ground connection

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3. Installation
3.5 Communication ports
Connecting RS-232 or USB communication port
The RS-232 and USB communication ports cannot operate simultaneously.
2
1
5
6
1. Connect the RS-232 5or USB
6communication cable to
the serial or USB port on
the computer equipment.
2. Connect the other end of the
communication cable to the
USB 1or RS-232 2commu-
nication port on
the UPS.
The UPS can now communicate
with HPE power management
software.
Installing the communication cards
It is not necessary to shut down the UPS before installing a communication card.
31. Remove the slot cover (3).
2. Insert the communication
card in the slot.
3. Secure the card cover with
the two screws you removed
in Step 1.
Characteristics of the optocoupler RS-232 communications port • Pins 1, 3, 4, 5, 6, 10: not used
• Pin 2: common (user)
• Pin 7: low battery
• Pin 8: operation on battery
power
• Pin 9: UPS on, equipment
supplied
no: normally open contact
When a signal is activated, the contact is closed between the common (pin 2) and the pin for the correspon-
ding signal.
Contact characteristics (optocoupler)
• Voltage: 48 Vdc max
• Current: 25 mA max
• Power: 1.2W

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4. Operation
4.1 Startup and normal operation
To start the UPS:
1. Verify that the UPS power cord is plugged in.
2. Press the button on the UPS control panel for at least two seconds.
The UPS LCD window display changes status to "UPS starting...".
3. Check the UPS LCD window display for active alarms or notices.
If the indicator is on, do not proceed until all alarms are cleared.
Correct the alarms and restart if necessary.
4. Verify that the indicator illuminates, indicating that the UPS is operating normally and any loads are
powered and protected.
The UPS should be in Normal mode.
4.2 Starting the UPS on battery
Before using this feature, the UPS must have been powered by utility power with output enabled
at least once.
Note: Battery start can be disabled. In "2.4 User settings", page 910," see the "Cold start" setting in "ON/
OFF settings."
To start the UPS on battery:
1. Press the button on the UPS control panel until the UPS LCD window display illuminates and shows
a status of "UPS starting...".
The UPS cycles through Standby mode to Battery mode.The indicator illuminates.
The UPS supplies power to your equipment.
2. Check the UPS LCD window display for active alarms or notices besides the Battery mode notice
and notices that indicate missing utility power. Resolve any active alarms before continuing.
See "5.1Troubleshooting", page 16.
4.3 UPS shutdown
To shut down the UPS:
1. Press the button on the UPS control panel for three seconds.
2. The audio alarm beeps and shows a status of "UPS shutting OFF...".The UPS then transfers to Standby
mode and the indicator turns off.
3. The audio alarm stops.
4.4 Operation on battery power
Transfer to battery power
• The connected devices continue to be supplied by the UPS when AC input power is no longer available.
The necessary energy is provided by the battery.
• The and indicator illuminates.
• The audio alarm beeps every 10 seconds.
The connected devices are supplied by the battery.

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4. Operation
Low-battery warning
• The and indicator illuminates.
• The audio alarm beeps every three seconds.
• The remaining battery power is low. Shut down all applications on the connected equipment because
automatic UPS shutdown is imminent.
End of battery backup time
• LCD displays "End of backup time."
• All the LEDs go off.
• The audio alarms stops.
4.5 Return of AC input power
Following an outage, the UPS restarts automatically when AC input power returns (unless the restart
function has been disabled) and the load is supplied again.
4.6 UPS remote control functions
The 1U UPS offers a choice between two remote control functions.
• RPO: Remote Power Off allow a remote contact to be used to disconnect all the equipment connected
to the UPS. Restarting the UPS requires manual intervention.
• ROO: Remote On/Off allows remote action of the button to shut down the UPS.
These functions are obtained by opening a contact connected between the appropriate pins of connector (4)
on the rear panel of the UPS.
4
Remote control connection and test
1. Check that the UPS is off and disconnected from the AC input source.
2. Remove connector 4.
3. Connect a normally closed volt-free contact (60 Vdc/30 Vac max., 20 mA max., 0.75 mm2[18 AWG] cable
cross-section) between the two pins of connector 4.
4
Contact open: UPS shutdown
Contact closed: UPS start up (UPS connected to AC power and AC power is available)
Note: The local on/off control using the button overrides the remote-control function.
4
Contact open: UPS shutdown, LED illuminates.
To return to normal operation, deactivate the remote external contact and restart
the UPS by pressing the button.
4. Plug connector 4into the back of the UPS.
5. Connect and restart the UPS following the previously described procedures.
6. Activate the external remote shutdown contact to test the function.
Warning. This connector must only be connected to SELV (Safety Extra-Low Voltage) circuits.
4

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5. Maintenance
5.1 Troubleshooting
Operation status Possible cause Action
Batteries disconnected The UPS does not recognize
the internal batteries.
If the condition persists, contact
your service representative
The batteries are disconnected. Verify that all batteries are properly
connected. If the condition persists,
contact your service representative.
Overload Power requirements exceeds the
UPS capacity (greater than 105%
of nominal).
Remove some of the equipment
from the UPS. The UPS continues
to operate, but may shut down if
the load increases. The alarm resets
when the condition becomes inac-
tive.
End of battery life The end of the battery life is
reached.
Contact your service representative
for battery replacement.
Event A UPS event occurs
Example:
Remote Power OFF, the RPO
contact has been activated
to shutdown the UPS and now
prevents restart.
Set the contact back to its normal
position and press the button
to restart.
UPS fault The UPS has an internal fault. The UPS does not protect
the equipment anymore.
Note: Record the alarm message and
the UPS Serial Number, then contact your
service representative.
.
5.2 Updating the UPS firmware
ToupdatetheUPSrmware,seetheHPEwebsite(http://www.HPE.com/go/rackandpower).

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5. Maintenance
5.3 Battery module replacement
Safety recommendations
Warning: To prevent personal injury from hazardous energy:
• This operation must be performed when the UPS is switched off and unplugged from the AC source.
• Do not disconnect the connector while the unit is operating from the AC mains or in reserve mode.
• The battery connection must not be disconnected while running in reserve mode.
• The battery can cause electrocution and high short-circuit currents.The following safety precautions
are required before servicing the battery components:
• Remove watches, rings, or other metal objects.
• Use tools with insulated handles.
• Do not place tools or metal parts on top of batteries.
Replacing the batteries
• Read and observe the requirements in "Important battery safety information" and "Battery care and
storage guidelines" in this section before battery module replacement.
• Follow the instructions in this section to replace the battery module.
Note: Replace all battery modules at the same time.
Important battery safety information
Warning: The unit contains sealed lead-acid battery modules. To prevent re or chemical burns:
• Do not attempt to recharge batteries after removal from the unit.
• Do not disassemble, crush, or puncture the batteries.
• Do not short the external contacts of the batteries.
• Do not immerse the batteries in water.
• Do not expose to temperatures higher than 60°C (140°F).
Battery care and storage guidelines
Caution: Because of the short shelf life of the batteries, avoid storing a battery spare as a
backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep
these batteries charged while in storage is implemented.
To maintain the batteries:
• MinimizetheamountoftimetheUPSusesbatterypowerbymatchingtheUPScongurationwiththe
utility voltage (see "6.1 HPE R1500 G4 NA UPS and HPE R1500 G4 JP/TWN UPS", page 19 and "6.2
HPE R1500 G4 INTL UPS", page 20).
• Keep the area around the UPS clean and dust-free. If the environment is very dusty, clean the outside of
the UPS regularly with a vacuum cleaner.

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Battery tray removal
5. Maintenance
A
B
C
D
E
• To ensure safety and high performance, only use batteries supplied by HPE.
• Take care to firmly press together the two parts of the connector during remounting.
Installing the new battery module
Perform the removal instructions in reverse order.
Ordering Spares
To order a spare, visit the HPE website (http://www.HPE.com/buy/parts).
To replace parts under warranty, contact an HPE authorized service representative.
UPS spare parts list
Item Spare Part Number
SPS-UPS R1500 G4 NA 796754-001
SPS-UPS R1500 G4 JP/TWN 796755-001
SPS-UPS R1500 G4 INTL 796756-001
SPS-BATTERY KIT UPS R1500 796776-001
5.4 Spares
Disconnect the battery-mod-
ule by separating the connectors.
Never pull on the wires.
Remove the metal protec-
tion cover in front of the bat-
tery (two screws).
Remove the middle panel.
Unlock the pushbutton.
Slide the left-hand side of the
bezel to the left.
Pull the plastic tab to remove the
battery block and replace the block.
A
B
C
D
E

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6. Technical Specifications
6.1 HPE R1500 G4 NA UPS and HPE R1500 G4 JP/TWN UPS
Rack HPE R1500 G4 NA UPS HPE R1500 G4 JP/TWN UPS
Output Power @ 120V 1440 VA
1100W —
Output Power @ 100V —1200 VA
900W
AC Input power
•Rated input voltage Single phase 100-125V
•Input voltage range 80 to 162V (-10% to +5%) (1)
•Input frequency range 47 to 70 Hz (50 Hz system), 56.5 to 70 Hz (60 Hz system) (2)
Output on battery power
•Voltage 100/120V (-10% to +5%) (3)
•Frequency 50/60 Hz ±0.1 Hz
Battery (sealed lead acid, maintenance free)
•Standard 6 x 6V
9 Ah
Environment
•Operating
temperature range
32 to 104°F/0 to 40°C
•Storage
temperature range
5 to 122°F/-15 to +50°C
•Relative humidity 0 to 90% (without condensation)
•Noise level < 40 dBA
(1) The high and low thresholds can be adjusted using UPS settings.
(2) Up to 40 Hz in low-sensitivity mode (programmable using UPS settings).
(3) Adjustable to 100/120/125V, but must be set to the identical AC power source value.
Caution: Toreducetheriskofre,connectonlytoacircuitprovidedwith20Amaximumbranchcircuit
overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70.
Filter
Transformer
AVR Charger Inverter
Battery

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6. Technical Specifications
6.2 HPE R1500 G4 INTL UPS
Rack HPE R1500 G4 INTL UPS
Output Power @ 230V 1550 VA
1100W
Output Power @ 200V/208V 1395 VA
990W
AC Input power
•Rated input voltage Single phase 200-240V
•Input voltage range 160 to 294V (1)
•Input frequency range 47 to 70 Hz (50 Hz system), 56.5 to 70 Hz (60 Hz system) (2)
Output on battery power
•Voltage 200/208/220/230/240V (-10% to +5%) (3)
•Frequency 50/60 Hz ±0.1 Hz
Battery (sealed lead acid, maintenance free)
•Standard 6 x 6V
9 Ah
Environment
•Operating
temperature range
32 to 104°F/0 to 40°C
•Storage
temperature range
5 to 122°F/-15 to +50°C
•Relative humidity 20 to 90% (without condensation)
•Noise level < 40 dBA
(1) The high and low thresholds can be adjusted using UPS settings.
(2) Up to 40 Hz in low-sensitivity mode (programmable using UPS settings).
(3) Adjustable to 200/208/220/230/240V, but must be set to the identical AC power source value.
When the UPS is used in the EU area, use an external circuit breaker in front of the line with rating 16A,
250V which is IEC/EN 60898-1 standard compliant.
When the UPS is used in th NA area, use an external circuit breaker in front of the line with rating 20A,
250V.
Filter
Transformer
AVR Charger Inverter
Battery