INFOSEC E3 LCD-RT User manual

User guide ___________________________ 2
Notice d'utilisation ___________________ 32

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12
2
User guide
To ensure this product is correctly installed and properly used, we highly advise you to read
this user guide very carefully.
1. INTRODUCTION
This series is a compact and totally pure sine wave interactive UPS, and is designed for
critical applications and environments, such as desktops, servers, workstations, and
other networking equipment. This model is available in 750, 1000, 1500, 2000, and
3000VA output ratings. This series protects your sensitive electronic equipment against
power problems including power sags, spikes, brownouts, line noise, and blackouts.
This series has a ‘two-in-one’ design; it can be placed either in a 2U Rack or Tower. The
front panel of the UPS includes LED indicators and four push buttons (Power Switch,
UPS Test/Silence, Configure, and Enter) that allow you to easily monitor, configure and
control the UPS’s AC line-in, notification of site wiring faults and output load status. It also
includes four LED bar graphics (Load/Battery Level Indication); two status indications (On
AC, On Battery); five alarm indications (Overload, Over Temperature, Site Wiring Fault,
Battery Fault, Self Test Failure). A push button on the front panel allows you to silence
the AC fail alarm and UPS self test sequence initializing as well. The UPS case for 750 ~
2000VA is made of plastic and the 3000VA case is made of metal.
This series is powered by the AC mains power supply via AC outputs using receptacles
on the rear panel. Communication and control to the unit is available through serial or
USB ports located on the rear panel. The serial port supports direct communication with
a server. The communication protocol for the serial ports complies with genuine RS232
interfaces.
2. MAIN CHARACTERISTICS
• Microprocessor control guaranteeing high reliability
• On Line Performance High Frequency High Density
• User replaceable design for 1500VA or above
• Selectable and line-sensitive output range
• Cold start-up capability
• Built-in dry contact/RS-232/USB communication port
• SNMP allows for web-based remote or monitoring management
• Enables extended runtime with scalable external battery pack for 1500VA or above
• Overload, short-circuit, and overheat protection
• Rack/Tower 2 in 1 Design
• 19” rack mount available for all models

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12 3
3. SAFETY INSTRUCTIONS – Security
SAVE THESE INSTRUCTIONS - This Manual Contains Important Instructions that
should be followed during Installation and Maintenance of the UPS and Batteries.
WARNING: Do not attempt to repair or service this UPS. It manages high voltages which
could cause and run the risk of electrical shock. Even if this UPS is disconnected from
the electrical mains power, there may still be potentially dangerous voltage via the
battery. All maintenance and battery replacement should be performed by qualified
service personnel only.
1. This UPS should be set up in a room with adequate airflow and free of
contamination. Install or operate it in a clean and indoor environment, free from
moisture, flammable liquids, and direct sunlight. Ambient temperature range must be
between 0°C and 40°C (32°F to 104°F).
2. This UPS is designed for Commercial/Industrial use only. It is not intended for use
with life support systems or other designated “life-critical” medical devices.
3. Do not remove the input power cord when this UPS is turned on. This deactivates
the safety ground link and the equipment connected to the UPS.
4. Turn off the UPS and disconnect the input power cord before proceeding to replace
the battery.
5. Battery contains high short-circuit current. Replacing or servicing the battery should
be performed and supervised by qualified service personnel aware of the required
precautions.
• Remove watches and jewelry
• Use tools with insulated handles
• Wear rubber gloves and boots.
• Do not lay tools or metal parts on top of batteries.
• Disconnect charging source prior to connecting or disconnecting battery
terminals.
6. When replacing the batteries, use the appropriate replacement battery kits: it is
compulsory to use of same number and type of battery.
7. Do not open or damage the battery in any way. Released electrolyte may be toxic
and harmful to skin and eyes.
8. Do not dispose of the battery in a fire. It may explode. Proper disposal of the battery
is required. Please refer to your local laws and regulations for disposal requirements.
9. To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line
cord.
10. This UPS manages high voltages. Do not run the risk of electric shock by removing
the cover. There are no user replaceable parts inside this UPS. Please contact your
local dealer or distributor for any maintenance operations.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12
4
11. To reduce the risk of fire, connect only to a circuit provided with 30 amperes
maximum (for 3000VA/120Vac) and 20 amperes maximum (for 2000VA/120Vac and
below models) branch circuit overcurrent protection in accordance with the National
Electrical Code, ANSI/NFPA 70.
12. This pluggable type A equipment with battery already installed by the supplier is
operator installable and may be operated by laymen.
13. During the installation of this equipment you should ensure that the sum of the
leakage currents of the UPS and the connected loads does not exceed 3.5mA.
14. Attention, this UPS uses potentially hazardous voltages. There is a risk that output
sockets remain live, via the battery, after the UPS has been disconnected from the
mains power supply. The battery should therefore disconnected from the plus and
minus pole when maintenance or servicing inside the UPS is necessary.
15. The mains socket outlet that supplies the UPS should be installed near the UPS and
be easily accessible.
DESCRIPTION OF COMMONLY USED SYMBOLS:
4. STORAGE INSTRUCTIONS
The UPS should be stored with its battery fully recharged. Storage temperatures above
20°C should be avoided as this will significantly shorten battery life. The UPS should be
recharged once every 3 months. This is done by leaving it connected to the mains power
supply for 24 hours. Batteries kept in storage should be recharged every 3 months, failure
to do so could result in battery damage.
Symbol & Description
Symbol Description
Alert you to pay special attention
Caution of high voltage
Alternating current source(AC)
Direct current source(DC)
Protective ground
Recycle
Keep UPS in a clean area

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12 5
5. AFTER SALES SERVICE
IMPORTANT!
When calling the After-Sales Department, please have the following information ready, it
will be required regardless of the problem: UPS model, serial number and date of
purchase.
Give an accurate description of the problem including the following details: type of
equipment powered by the UPS, indicator led status, alarm status, installation and
environmental conditions.
You will find the technical information you require on your guarantee or on the
identification plate on the back of the unit. If convenient you may enter the details in the
following box.
Model Serial number Date of purchase
E3….. VA
! Please keep the original packaging. It will be required in the event the UPS is returned to
the After-Sales Department.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12
6
6. DESCRIPTION
FRONT PANEL
1. Power Switch:
- To turn on the UPS, press and hold the button for more than three seconds
- To turn off the UPS, press and hold this button until you hear the UPS beep ceases.
2. UPS Test/ Alarm Silence:
- If the battery is fully charged and the UPS is in AC line mode, to perform self-test
function, press and hold the button for five seconds.
No. Function Description
1 Switch ON/OFF
2 Switch Self-Test/ Alarm Silence
3 Switch Config
4 Switch Enter
5 LED Input Type (Operating Mode)
6 LED Voltage Range
7 LED Bad Battery
8 LED Overload
9 LED Fault
10 LED UPS Fail (or Site Fault)
11 LED Battery Mode
12 LED Line Mode
13 LED Capacity of Load
14 LED Capacity of Battery

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12 7
- To disable the alarm buzzer, press this button for a second. Each time a new alarm
event is encountered and the alarm sounds, press this button to turn it off.
NB: If unable to disable the alarm buzzer, the cause may be any of the following:
Low Battery, Overload, Fan Failed, Fan Fault Time Out, Over Temperature.
3. Configure:
To reconfigure the internal UPS setup options, follow the procedure as below:
Step 1: Press the Configure button for more than three seconds. Then the UPS
will transfer from configure mode to “output voltage mode”.
Step 2: Press the Configure button for more than one second, the UPS
allows you to select the “output voltage mode” one by one.
Step 3: After selecting the mode, press the Enter button for more than three
seconds, the “output voltage mode” is configured.
Step 4: UPS will automatically transfer from configure mode to “operating mode”.
Step 5: Press the Configure button for more than one second; the UPS will allow
you to select the “operating mode” one by one.
Step 6: After selecting the mode, press the button for more than three seconds,
the “operating mode” is configured.
4. Enter:
Press the button after you choose the mode.
5. Input Type (Operating Mode) LED:
• Normal mode: The Yellow LED indicator will be on during normal mode, the UPS
accepts AC input voltage range from +/-20%.
• Generator: No change to voltage window. However, the low frequency transfer point is
changed to 40Hz and there is no limitation for the high frequency transfer point.
• Wide range: The LED indicator will come on, the UPS accepts AC input voltage range
from -30% ~ +20%.
6. Voltage Range (Output Voltage Mode) LED:
UPS Output voltages selection: 110VAC/120VAC/127VAC or 220VAC/230VAC/240VAC.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12
8
7. Bad Battery LED:
The LED indicator will come on when the battery fails or if the battery is disconnected. The
LED will flash every two seconds. Please check your battery connection; replace the
battery or contact your local dealer for a battery replacement kit.
8. Overload LED:
The LED indicator will come on when the UPS overload times out.
9. Fault LED:
The LED indicator will come on when the UPS fails/overload is timed out /or short-output.
10. UPS FAIL LED (or SITE FAULT LED):
• UPS FAIL LED: the LED indicator will come on when the power module of the UPS fails.
• SITE FAULT LED: the LED indicator will come on when the UPS is plugged into an
improper utility.
NB: The “SITE FAULT” function is only available for 120Vac models.
11. BAT Mode LED (Battery Mode):
The LED indicator will flash every five seconds when the UPS is providing battery power to
your equipment. On the other hand, the LED indicator gives you a warning which will flash
every two seconds when the battery is low.
12. Line Mode LED:
The line LED indicator comes on when the AC source is present.
When the LED indicator is flashing, the UPS is either in AVR mode or off while AC power is
active.
13. Capacity of Load LED:
• Load Indicator: The LED indicator and the load level indicator will illuminate to
show the load level.
• Load Level Indicator:
There are four LED bar indicators to show the percentage of UPS load capacity being used
by the protected equipment. The greater the load, the more LED indicators illuminated. Each
LED indicator designates 25% of the UPS output capacity. Please see the following load
level:
0 ~ 25%: 1st LED indicator
26% ~ 50%: 1st and 2nd LED indicators
51% ~ 75% : 1st, 2nd, and 3rd LED indicators
76% ~ 100%: All four LED indicators will be on
14. Capacity of Battery LED:
• Battery Indicator: The LED indicator and battery level indicator will come on to show
battery level.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12 9
• Battery Level Indicator:
There are four LED bar indicators to show the amount of battery capacity remaining. The
higher the battery capacity, the more LED indicators illuminated. Each LED indicator
designates a 25% capacity level. Please see the following capacity level:
0 ~ 25%: 4th LED indicator
26% ~ 50%: 3rd and 4th LED indicators
51% ~ 75% 2nd, 3rd, and 4th LED indicators
76% ~ 100%: All four LED indicators will be on
Indicator Condition
Condition Alarm
Utility Mode
(AC Mode) Line LED on
Backup Mode
(Power Failure) Flashing every four seconds
Site fault LED on (For 120VAC Models)
Site Fault 4 segment LED bar:
0~25%: 4th LED on; 26~50%: 3rd and 4th LEDs on;
51~75%: 2nd, 3rd, and 4th LEDs on; 76~100%: all of 4
LEDs on
UPS Fault Fault LED on
Overload Overload LED on
Low Battery Battery LED flashing every second
Audible Alarm Condition
Condition Alarm
Backup Mode
(Power Failure) Sounding every four seconds
Low Battery Sounding every second
UPS Fault Sounding continuously
Overload Sounding every second
Battery Replacement Sounding every second

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12
10
BACK PANEL
E3750 / E31000
Table describing the rear panel for NEMA and IEC models
E31500 / E32000
1. UPS Rear Panel:
The UPS rear panel pictures for IEC and NEMA models are shown as below:
UPS rear panel for IEC model
Function
No.
NEMA model (110/120/127Vac) IEC model
(220/230/240Vac)
1 Modem/Network Surge Protection
2 RS232 / Dry-Contact Communication Port
3 USB Communication Port
4 AC Input Power cord AC Input & Protection
5 AC Output NEMA AC Output IEC
E31000 NEMA E31000 IECE3750 NEMA E3750 IEC

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12 11
UPS rear panel for NEMA model
Table describing the rear panel for NEMA and IEC models
2. Battery Pack Rear Panel:
The battery pack rear panel pictures for IEC and NEMA models are shown below. The
battery pack can be placed on top of, beside or nearby the UPS.
Battery Pack Rear panel for IEC model
Function
No. NEMA model
(110/120/127Vac)
IEC model
(220/230/240Vac)
1 RS232 / Dry-Contact Communication Port
2 SNMP Port
3 USB Port
4 EPO
5 Modem/Network Surge Protection
6 N/A Input Breaker
7 AC Output
8 AC Input AC Input
9 External Battery Connector

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12
12
Battery Pack Rear panel for NEMA model
Table describing the rear panel for NEMA and IEC models
Function
No. NEMA model
(110/120/127Vac)
IEC model
(220/230/240Vac)
1 Battery Output Power Cord
2 AC Output
3 External Battery Connector
4 Output Breaker N/A
5 Output Breaker N/A
6 Output Receptacles Output Receptacles

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12 13
E33000
Rear panel for IEC model
Rear panel for NEMA model
Table describing the rear panel for NEMA and IEC models
Function
No.
NEMA model (110/120/127Vac) IEC model (220/230/240Vac)
1 Output Breaker
2 AC Output
3 AC Input
4 Modem/Network Surge
Protection Modem/Network Surge Protection
5 Input Breaker N/A
6 Input Power Cord N/A
7 SNMP Slot SNMP Slot
8 External Battery Connector External Battery Connector
9 EPO EPO
10 USB Port USB Port
11 RS232 / Dry-Contact Communication Port

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12
14
7. INSTALLATION AND OPERATION
1. Inspecting the Equipment
Inspect the UPS upon receipt. If the UPS has been damaged during shipment, notify the
carrier and dealer immediately
2. Position
This UPS should be installed in a room with adequate airflow and free of contamination.
Locate it in a clean and indoors environment, free from moisture, flammable liquids, and
direct sunlight. Maintain a minimum clearance of 4 inches (100mm); the ambient
temperature must be between 0°C and 40°C (32°F to 104°F), and relative humidity
between 20% and 80% (non-condensing).
CAUTION: The long term use at an ambient temperature in excess of 25°C would reduce
battery life. In addition, place the UPS unit at least 20cm away from the monitor to avoid
interference.
3. Charging
This UPS is shipped from the factory with its internal battery fully charged; however, some
charge may be lost during shipping. The battery should be recharged prior to use. Plug the
UPS into an appropriate power supply and allow the UPS to charge for at least 4 hours.
4. Load Connection
Connect one load-related device to each of the power receptacles supplied at the rear of
the UPS.
5. Modem/Phone line Connection
Plug the incoming telephone line into the “In” socket at the back of the UPS. Use on
telephone line cable and plug one end of the telephone line cable into the “Out” socket at
the back of the UPS. Plug the other end into the modem input socket.
6. DC Start Function
DC Start Function enables the UPS to be started up when AC utility power is not available
(if the battery is full charged). Simply press the On/Off switch to turn on the UPS.
7. Turn On/Off
To turn on/off the UPS, press and hold the on/off switch for at least three seconds.
8. UPS Setup
All model series are designed for use in a tower or rack. They can be installed as a 19-inch
equipment rack, and the 3000VA can be placed in a tower (with optional stand) as well.
Please follow the instructions for Tower Setup or Rack-Mount Setup.
9. Tower Setup
This series can be placed horizontally and vertically. The 3000VA model is designed in a
rack itself. As a tower, it is provided with UPS stand to stabilize the UPS when it is
positioned vertically. The UPS stand must be attached to the bottom of the tower.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12 15
750/1000VA
zTower form
1500/2000VA
zThe UPS and its battery pack can be displayed in three types of towers

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12
16
3000VA
zTower form setup
1. Slide the UPS vertically and put two UPS stands at the end of the tower.
2. Carefully place the UPS in the two stands.
10. Rack-Mount Setup
The 750/1000/1500/2000VA and 3000VA (optional) can be installed in 19” racks. And the
UPS and external battery enclosure need 2Us of free space. Use the following procedure
to install the UPS in a rack.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12 17
750/1000VA(optional)
1. Install the rack-mounting rails using the screws provided to tighten
the rack enclosure.
2. Insert the UPS into the slide assemblies and lock it in the rack enclosure.
3. Add the front panels for both sides. The load can be connected.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12
18
1500/2000VA (optional)
zThe UPS and its battery pack can be placed in rack form
1. Place the UPS on a flat and a clean surface with the front side of the UPS
facing you.
2. Disconnect the cable and its battery pack from the UPS.
3. Loosen the screws and remove the UPS and its battery pack cover from the
unit
4. Pull off the two covers as shown below.
5. Align the mounting bracket with the screw holes on the each side of the UPS
and its battery pack, and secure with the screws provided.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12 19
6. Reinstall the UPS and its battery pack covers.
7. Tighten all screws in the front panels and setup the rack-mount to finish the front
panel of the UPS.
8. Align two small mounting brackets at the rear of the UPS and its battery pack
and secure with the supplied screws. Install Output receptacles to the rear
panel of the UPS .
9. The setup of the UPS is now finished, you can install and connect it.

INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [e-mail] - 09 05 04 205 12
20
z2 battery packs can be joined to constitute a rack system
3000VA
Install the 3000VA series into the 19” rack as shown below.
.
1. Turn on the UPS and connect the load.
2. After installing the UPS in rack, the load may be connected. Make sure the load
equipment is turned off, and then plug all loads into the output receptacle properly
protected by a circuit breaker fuse in accordance with national and local electrical
codes.
11. Emergency Power Off (EPO) set up
The 1500/2000VA and 3000VA include EPO port that allows an immediate power shut
down in the protected equipment and does not follow the shutdown procedure from any
power management software.
Note: When the EPO switch is reset, the equipment will not return to battery power until the
UPS is manually restarted. If the power switch to turn off the UPS after EPO is pressed, the
UPS remains in Standby mode until pressing the power switch to turn on the UPS again.
Follow the procedure below to install the EPO switch.
1. Check the UPS is turned off.
2. Remove the EPO connector from the EPO port on the rear panel of the UPS