HPE ProLiant m710x Operating instructions

HPE ProLiant m710x Server Cartridge
User and Maintenance Guide
Part Number: 864397-002a
Published: August 2017
Edition: 3
Abstract
This document is for the person who installs, administers, services, and troubleshoots
cartridges. This guide describes identification and maintenance procedures, and
specifications and requirements for hardware components and software. Hewlett Packard
Enterprise assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.

© Copyright 2016, 2017 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in
the United States and other countries.

Contents
Component identification.......................................................................6
Cartridge LEDs and buttons..........................................................................................................6
Cartridge components...................................................................................................................7
DIMM slot numbering......................................................................................................... 7
M.2 SSD slot numbering.................................................................................................... 8
Cartridge slot and switch module bay identification...................................................................... 8
Operations............................................................................................. 10
Power down the cartridge........................................................................................................... 10
Power down a cartridge remotely.....................................................................................10
Power down a cartridge locally........................................................................................ 10
Extend the chassis from the rack................................................................................................ 11
Remove the access panel...........................................................................................................12
Remove the cartridge blank........................................................................................................ 13
Remove the cartridge..................................................................................................................14
Install the cartridge......................................................................................................................14
Install the cartridge blank............................................................................................................ 15
Install the access panel...............................................................................................................16
Power up the cartridge................................................................................................................16
Power up a cartridge remotely......................................................................................... 16
Power up a cartridge locally............................................................................................. 17
Log in to the iLO CM firmware.................................................................................................... 17
Setup...................................................................................................... 18
Overview..................................................................................................................................... 18
Installing and configuring the HPE Moonshot 1500 Chassis...................................................... 18
Installing and configuring the switch and uplink modules........................................................... 18
Installing the cartridge.................................................................................................................18
Powering up the chassis............................................................................................................. 19
Powering up the node................................................................................................................. 19
Updating cartridge firmware........................................................................................................19
Installing the operating system................................................................................................... 20
Registering the product...............................................................................................................20
HPE Trusted Platform Module.................................................................................................... 20
Retaining the recovery key/password.............................................................................. 20
Enabling the Trusted Platform Module............................................................................. 21
Configuration.........................................................................................22
Enabling video on monitor.......................................................................................................... 22
Enabling video on monitor for Windows 2012, Windows 8, Windows 8.1, Windows
10, RHEL 7.3, and CentOS 7.3........................................................................................22
Enabling video on monitor for Windows 7 .......................................................................23
Enabling video on monitor for Linux (except RHEL 7.3 and CentOS 7.3)....................... 24
Hardware options installation..............................................................26
Contents 3

Hewlett Packard Enterprise product QuickSpecs....................................................................... 26
Installing a DIMM........................................................................................................................ 26
Installing an M.2 solid state device............................................................................................. 26
Install a 42 mm M.2 solid state device............................................................................. 27
Install an 80 mm M.2 solid state device........................................................................... 27
Install a 110 mm M.2 solid state device............................................................................28
Software and configuration utilities....................................................30
Product QuickSpecs................................................................................................................... 30
Supported operating systems and drivers matrix .......................................................................30
HPE Moonshot iLO Chassis Management Firmware................................................................. 30
HPE Moonshot iLO CM Integrated Management Log......................................................30
HPE Moonshot iLO CM Event Log...................................................................................30
HPE Insight Cluster Management Utility.....................................................................................31
HPE Moonshot Component Pack............................................................................................... 31
Smart Update Manager....................................................................................................31
UEFI System Utilities.................................................................................................................. 31
Using UEFI System Utilities............................................................................................. 31
Restore default system settings....................................................................................... 32
Embedded UEFI shell...................................................................................................... 32
Powering on and selecting boot options.......................................................................... 32
Troubleshooting....................................................................................33
Troubleshooting resources..........................................................................................................33
Illustrated parts catalog........................................................................34
Customer self repair....................................................................................................................34
Cartridge replaceable components............................................................................................. 42
Server cartridge spare parts.............................................................................................43
DIMM spare parts.............................................................................................................43
Solid state device spare parts.......................................................................................... 43
HPE ProLiant m710x to EL1000 cable Kit spare parts.................................................... 43
Removal and replacement procedures...............................................44
Preparation procedures.............................................................................................................. 44
Safety considerations..................................................................................................................44
Preventing electrostatic discharge................................................................................... 44
Symbols on equipment.....................................................................................................44
Warnings and cautions.....................................................................................................45
Removing and replacing a cartridge........................................................................................... 45
Removing and replacing a cartridge blank..................................................................................47
Removing and replacing a DIMM................................................................................................48
Removing and replacing a solid state device..............................................................................48
Warranty and regulatory information..................................................50
Warranty information...................................................................................................................50
Regulatory information................................................................................................................50
Turkey RoHS material content declaration.......................................................................50
Ukraine RoHS material content declaration..................................................................... 51
4Contents

Electrostatic discharge.........................................................................52
Preventing electrostatic discharge.............................................................................................. 52
Grounding methods to prevent electrostatic discharge...............................................................52
Specifications........................................................................................53
Chassis environmental specifications......................................................................................... 53
Chassis specifications ................................................................................................................53
Cartridge specifications...............................................................................................................53
Websites................................................................................................ 54
Support and other resources...............................................................55
Accessing Hewlett Packard Enterprise Support......................................................................... 55
Accessing updates......................................................................................................................55
Customer self repair....................................................................................................................56
Remote support.......................................................................................................................... 56
Acronyms and abbreviations...............................................................57
Documentation feedback..................................................................... 58
Contents 5

Component identification
Cartridge LEDs and buttons
Item Description Status
1 Cartridge power LED/
button • Green = Normal operation
• Amber = Standby operation
• Off = No power
2 Cartridge UID LED/button • Blue = Cartridge ID is selected.
• Flashing blue = Cartridge firmware update is in progress.
• Off = Cartridge ID is not selected.
3 Cartridge health LED • Green = Normal operation
• Flashing amber = Degraded condition
• Flashing red = Critical condition
• Off = No power
6 Component identification

Cartridge components
Item Description
1 DIMM slots (4)
2 Mini display port
3 Micro USB port
4 Battery
5 USB port
6 Solid state device connector 5 for 80/110 mm M.2 SSDs
7 Solid state device connector 4 for 80/110 mm M.2 SSDs
8 Solid state device connector 3 for 42 mm M.2 SSDs
9 Solid state device connector 2 for 80 mm M.2 SSDs
10 Solid state device connector 1 for 80 mm M.2 SSDs
DIMM slot numbering
Cartridge components 7

M.2 SSD slot numbering
Item Description BIOS numbering
1 Solid state device slot 1 PCIe Slot 3
2 Solid state device slot 2 PCIe Slot 2
3 Solid state device slot 3 PCIe/SATA Slot 1
4 Solid state device slot 4 PCIe Slot 4
5 Solid state device slot 5 PCIe Slot 5
To identify the m.2 slots, view System Information -> PCIe information.
Cartridge slot and switch module bay identification
The chassis provides 45 cartridge slots (1-45) and two switch module bays (A-B).
8 M.2 SSD slot numbering

Component identification 9

Operations
Power down the cartridge
Review the following information before powering down the cartridge:
• Before powering down a cartridge for any upgrade or maintenance procedures, always perform a
backup of critical cartridge data and programs.
• Depending on the cartridge model, the cartridge may be a single-node or a multi-node cartridge.
Always power down all nodes on the cartridge before removing it from the chassis.
• If you are powering down one node but leaving other nodes in a powered up state on the cartridge, the
cartridge power LED will remain illuminated, indicating at least one node is powered up.
Cartridges can be powered down individually and as a group of all cartridges in the chassis. Choose the
procedure in this section that fits your need.
When entering cartridge commands provided in this section, you can use one command to address
multiple cartridges. Use commas to separate non-contiguous numbers (omit spaces), or a dash to denote
a range (for example, C1,3-9N1-4). For more information about using commands, see the HPE Moonshot
iLO Chassis Management CLI User Guide in the Hewlett Packard Enterprise Information Library (http://
www.hpe.com/info/moonshot/docs).
Power down a cartridge remotely
Procedure
1. Log in to the iLO CM firmware on page 17.
2. Power down the cartridge by issuing the appropriate command:
• For a cartridge running a functioning OS:
◦ Single node:
set node power off shutdown C<x>N<y>
◦ Multiple nodes (4):
set node power off shutdown C<x>N1-4
• For a nonresponsive system or when an OS has not been installed:
◦ Multiple nodes (4):
set node power off force C<x>N1-4
• For all cartridges:
set node power off force all
3. Verify that the power is off by issuing the following command:
show node power {CxNy}
Power down a cartridge locally
Procedure
1. Log in to the iLO CM firmware on page 17.
2. Power down the cartridge according to the current cartridge state:
• If the cartridge power LED is green, press and release the cartridge power button.
10 Operations