HTC Arrive User manual

©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
1/20/11
www.sprint.com
User Guide

Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Device . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Device . . . . . . . . . . . . . . . . . . . . . . . 4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 5
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Section 2: Your Device . . . . . . . . . . . . . . . . . . . . 8
2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . . . 9
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turning Your Device On and Off . . . . . . . . . . . . . 12
Getting Around Your Device . . . . . . . . . . . . . . . . . 13
Start Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Accessing Apps and Settings . . . . . . . . . . . . . . . 16
Hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
What Do the Icons on My Device Mean? . . . . . 17
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 19
Displaying Your Phone Number . . . . . . . . . . . . . 21
Making and Answering Calls . . . . . . . . . . . . . . . 22
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Personalization Settings . . . . . . . . . . . . . . . . . . . . 31
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
TTY Use With Sprint Service . . . . . . . . . . . . . . . . 36
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Email and Account Settings . . . . . . . . . . . . . . . . 40
Date & Time Settings . . . . . . . . . . . . . . . . . . . . . . 43
Power-Saving Tips . . . . . . . . . . . . . . . . . . . . . . . . . 44
2C. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Making a Call From History . . . . . . . . . . . . . . . . . 47
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 150.

Saving a Number From History . . . . . . . . . . . . . . 47
Erasing History . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
2D. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
About the People Hub . . . . . . . . . . . . . . . . . . . . . 49
Viewing Your Contacts and Their Feeds . . . . . 49
Adding a New People Entry . . . . . . . . . . . . . . . . 50
Saving a Phone Number . . . . . . . . . . . . . . . . . . 50
Viewing Contact Information . . . . . . . . . . . . . . . . 51
Merging Entries in People . . . . . . . . . . . . . . . . . . . 51
Editing an Entry in People . . . . . . . . . . . . . . . . . . . 52
Finding Entries in People . . . . . . . . . . . . . . . . . . 54
Your Me Tile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
2E. Calendar & Tools . . . . . . . . . . . . . . . . . . . . 56
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Microsoft Office Mobile 2010 . . . . . . . . . . . . . . . . 61
2F. Voice Services . . . . . . . . . . . . . . . . . . . . . . 62
Automatic Speech Recognition (ASR) . . . . . . . 62
2G. Camera & Multimedia . . . . . . . . . . . . . . . 65
Taking Pictures and Capturing Videos . . . . . . . 65
Viewing Pictures and Videos Using the 
Pictures Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Editing Your Photos Using Photo Enhancer . . . 71
Getting Your Media Files to Your Device 
Using Zune . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using the Music + Videos Hub . . . . . . . . . . . . . . 73
Enjoying Virtual Sound Effects With 
Sound Enhancer . . . . . . . . . . . . . . . . . . . . . . . . . . 75
2H. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
About Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Turning Bluetooth On and Off . . . . . . . . . . . . . . . 76
Connecting a Bluetooth Headset or Car Kit . . . 77
Reconnecting a Headset or Car Kit . . . . . . . . . . 78
Disconnecting From a Bluetooth Device . . . . . . 78
Section 3: Sprint Service . . . . . . . . . . . . . . . . . 79
3A. Sprint Service: The Basics . . . . . . . . . . 80
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Text Messaging (SMS) and Multimedia 
Messaging (MMS) . . . . . . . . . . . . . . . . . . . . . . . . . 82
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Making a 3-Way Call . . . . . . . . . . . . . . . . . . . . . . . 87
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
3B. Web and Data Services . . . . . . . . . . . . . . 90
Ways of Connecting to the Internet . . . . . . . . . . 90
Connecting Using Wi-Fi . . . . . . . . . . . . . . . . . . . 90
Getting Started With Data Services . . . . . . . . . . . 91
Using Internet Explorer Mobile . . . . . . . . . . . . . 92
Using Bing Search . . . . . . . . . . . . . . . . . . . . . . . . . 97
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Downloading Applications and Games 
From Windows Phone Marketplace . . . . . . . . 103
HTC Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Stocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Weather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Sprint Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
3C. Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Signing Into Xbox LIVE . . . . . . . . . . . . . . . . . . . . 112
Games Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Downloading and Installing Xbox LIVE Extras . 113
3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . 114
GPS and Location Services . . . . . . . . . . . . . . . . 114
TeleNav GPS Navigator . . . . . . . . . . . . . . . . . . . 114
Bing Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Section 4: Safety and Warranty 
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
4A. Important Safety Information . . . . . . . 120
Important Health Information and 
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . 120
General Precautions . . . . . . . . . . . . . . . . . . . . . . 127
Additional Safety Information . . . . . . . . . . . . . . . 130
Regulatory Agency Identifications . . . . . . . . . . 136
Federal Communication Commission 
Interference Statement . . . . . . . . . . . . . . . . . . . . 137
SAR Information . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Telecommunications & Internet 
Association (TIA) Safety Information . . . . . . . . . 141
WEEE Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
RoHS Compliance . . . . . . . . . . . . . . . . . . . . . . . 143
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . 143
User Guide Proprietary Notices . . . . . . . . . . . . . 144

4B. Manufacturer’s Warranty . . . . . . . . . . . . 145
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . 146
Privacy Restrictions . . . . . . . . . . . . . . . . . . . . . . 148
Weather Disclaimer . . . . . . . . . . . . . . . . . . . . . . 148
Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . 148
Limitation of Damages . . . . . . . . . . . . . . . . . . . . 149
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

i
Introduction
This User Guide introduces you to Sprint®service and
all the features of your new device. It’s divided into four
sections:
⽧Section 1: Getting Started
⽧Section 2: Your Device
⽧Section 3: Sprint Service
⽧Section 4: Safety and Warranty Information
Note: Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit www.sprint.com and sign on to My Sprint
to access the most recent version of the user guide.
WARNING: Please refer to the “Important Health
Information and Safety Precautions” on
page 120 to learn about information that will
help you safely use your device. Failure to read
and follow the Important Safety Information in
this device guide may result in serious bodily
injury, death, or property damage.
Consejo: Para encontrar esta guía para usuarios en español,
por favor visita a www.sprint.com y haz clic en
Support > Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Devices.
Important Privacy Message – Sprint’s policies often do not
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.

Section 1
Getting Started

2 1A. Setting Up Service
⽧Setting Up Your Device (page 2)
⽧Activating Your Device (page 4)
⽧Setting Up Your Voicemail (page 5)
⽧Sprint Account Passwords (page 6)
⽧Getting Help (page 6)
Setting Up Your Device
Insert the Battery
1. Remove the back cover.
䡲With your device turned off, hold your device
securely with the front facing down.
䡲Slide the back of the device to the right.
䡲With your thumb or finger, lift up the back cover
from the small notch at the side of the device.
1A. Setting Up Service

1A. Setting Up Service 3
Setting Up Service
2. Insert the battery.
䡲Remove the battery from its packaging and insert
it into the opening at the back of the device,
exposed copper contacts first.
䡲Gently push the battery into place.
3. Replace the back cover.
䡲Secure the right side of the back cover first by
aligning the tabs on the back cover with the
openings located inside the battery compartment.
4. Slide the keyboard closed, and then press the left
side of the back cover down. You will hear a click
when the back cover is locked in place.
Note: Your device’s battery should have enough charge for
the device to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 20 for details.

4 1A. Setting Up Service
Turn Your Device On
䊳Press to turn the device on.
䡲When you turn on your device for the first time,
you’ll be asked to set some options such as your
time zone and your Windows Live ID. Just follow
the onscreen instructions and you’ll be up and
running with your device in no time.
䡲If your device is activated, you will see a
“Success!” message. Tap next and follow the
instructions to set up your device.
●Tap get started to begin, tap accept to agree to
the Windows Phone Terms of Use, and then
follow the prompts to complete your setup.
䡲If your device is not yet activated, see “Activating
Your Device” for more information.
Make Your First Call
1. Press and tap to open the Phone
application.
2. Tap to display the phone dialpad.
3. Dial a number and tap call.
Activating Your Device
When you turn on your device for the first time, you’ll be
asked to set some options such as your time zone and
your Windows Live ID. Just follow the onscreen
instructions and you’ll be up and running with your
device in no time.
䢇If you purchased your device at a Sprint Store, it is
probably activated and ready to use.
䢇If you received your device in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation,
make a phone call.
Note: You do not need to complete every step in the setup
application now. You can configure your accounts later
if you prefer.