HTC Desire 830 dual sim User manual

User guide
HTC Desire 830 dual sim

Contents
Features you'll enjoy
Personalization 9
Imaging 10
Sound 12
HTC app updates 12
Unboxing
HTC Desire 830 dual sim 13
Dual nano SIM cards 14
Storage card 15
Battery 17
Switching the power on or off 17
Choosing which nano SIM card to connect to the 4G/3G network 18
Managing your nano SIM cards with Dual network manager 18
Phone setup and transfer
Setting up HTC Desire 830 dual sim for the first time 19
Restoring your backup from your cloud storage 20
Transferring content from an Android phone 21
Ways of transferring content from an iPhone 21
Transferring iPhone content through iCloud 22
Other ways of getting contacts and other content 22
Transferring photos, videos, and music between your phone and computer 23
Using Quick Settings 23
Getting to know your settings 25
Updating your phone's software 25
Getting apps from Google Play 27
Downloading apps from the web 28
Uninstalling an app 28
Your first week with your new phone
Basics 29
HTC Sense Home widget 38
Motion Launch 40
Lock screen 45
Notifications 48
Working with text 50
HTC Help 54
Personalizing
Themes 55
More ways to personalize 58
2 Contents

HTC BlinkFeed
What is HTC BlinkFeed? 65
Turning HTC BlinkFeed on or off 66
Restaurant recommendations 66
Ways of adding content on HTC BlinkFeed 67
Customizing the Highlights feed 69
Posting to your social networks 69
Removing content from HTC BlinkFeed 69
Camera
Camera basics 70
Selfies and people shots 75
Split Capture 77
Panoramic shots 78
Other camera features 79
Camera settings 80
Gallery
Viewing photos and videos in Gallery 82
Adding photos or videos to an album 85
Copying or moving photos or videos between albums 85
Tagging photos and videos 85
Searching for photos and videos 86
Changing the video playback speed 87
Trimming a video 87
Saving a photo from a video 87
Viewing, editing, and saving a Zoe highlight 88
Photo Editor
Basics 89
Editing continuous shots 91
Creative effects 92
Phone calls
Making a call with Smart dial 97
Making a call with your voice 97
Dialing an extension number 98
Returning a missed call 98
Speed dial 98
Calling a number in a message, email, or calendar event 98
Making an emergency call 99
Receiving calls 99
What can I do during a call? 99
Setting up a conference call 100
Call History 101
Switching between silent, vibrate, and normal modes 101
Home dialing 102
3 Contents

Messages
Sending a text message (SMS) 103
Sending a multimedia message (MMS) 103
Sending a group message 104
Resuming a draft message 104
Replying to a message 104
Forwarding a message 105
Moving messages to the secure box 105
Blocking unwanted messages 106
Copying a text message to the nano SIM card 106
Deleting messages and conversations 106
Entertainment
HTC BoomSound with Dolby Audio 108
HTC Music 109
FM Radio 112
HTC Connect 112
Power and storage management
Battery 117
Phone storage 120
File Manager 122
Sync, backup, and reset
Online sync 123
Backup 124
HTC Sync Manager 129
Reset 131
People
Your contacts list 133
Setting up your profile 134
Adding a new contact 134
Editing a contact’s information 135
Getting in touch with a contact 136
Importing or copying contacts 136
Merging contact information 137
Sending contact information 138
Contact groups 138
Private contacts 139
Calendar and Email
Viewing the Calendar 141
Scheduling or editing an event 142
Choosing which calendars to show 142
Sharing an event 143
Accepting or declining a meeting invitation 143
Dismissing or snoozing event reminders 144
Checking your mail 145
4 Contents

Sending an email message 146
Reading and replying to an email message 146
Managing email messages 147
Searching email messages 148
Working with Exchange ActiveSync email 148
Adding an email account 149
What is Smart Sync? 150
Google Search and apps
Google Now 151
Google Search 153
Google apps 154
Other apps
HTC Car 155
Scribble 157
Clock 159
Weather 160
Voice recorder 160
Internet connections
Turning the data connection on or off 161
Managing your data usage 161
Wi-Fi connection 163
Connecting to VPN 164
Using HTC Desire 830 dual sim as a Wi-Fi hotspot 165
Sharing your phone's Internet connection by USB tethering 166
Wireless sharing
Turning Bluetooth on or off 167
Connecting a Bluetooth headset 167
Unpairing from a Bluetooth device 168
Receiving files using Bluetooth 168
Settings and security
Turning location services on or off 170
Do not disturb mode 170
Airplane mode 171
Scheduling when to turn data connection off 172
Automatic screen rotation 172
Setting when to turn off the screen 172
Screen brightness 172
Touch sounds and vibration 173
Changing the display language 173
Installing a digital certificate 174
Pinning the current screen 174
Disabling an app 175
Assigning a PIN to a nano SIM card 175
Accessibility features 175
Accessibility settings 176
5 Contents

Turning Magnification gestures on or off 176
Navigating HTC Desire 830 dual sim with TalkBack 177
Trademarks and copyrights
Index
6 Contents

About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
7 About this guide

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
8 Important note on recoverable data

Features you'll enjoy
Personalization
Designed with you in mind, HTC Desire 830 dual sim is filled with innovations that help it to adapt
to your life.
Themes
Make HTC Desire 830 dual sim feel more personal by
customizing how it looks with your own photos and
then mix and match with different sets of icons,
sounds, color schemes, and more. See What is the
Themes app? on page 55.
HTC Sense Home
Your Home screen adapts to your needs at home, at work, and on the go. See What is the HTC Sense
Home widget? on page 38.
Lock screen notifications make it easier to find what you've missed, see upcoming events, and more.
See Turning lock screen notifications on or off on page 46.
9 Features you'll enjoy

HTC BlinkFeed
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even get
suggestions for places to eat! See What is HTC BlinkFeed? on
page 65.
Imaging
Made to help you capture your memories to share with family and friends.
Bokeh
When using Bokeh mode with the main camera, you can focus on
any object by just tapping it, which blurs the background for an
artistic effect. See Changing the focus in Bokeh mode on page
74.
10 Features you'll enjoy

Split Capture
Use Split Capture mode to record yourself
and the action in front of you. See Using
Split Capture mode on page 77.
Front camera features
Enjoy using the variety of selfie-friendly features with the Camera app.
§Live Makeup – Before taking your selfie, use Live Makeup to smoothen your skin. See
Applying skin touch-ups with Live Makeup on page 76.
§Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or,
Just say "Cheese"! See Using Auto Selfie on page 76 and Using Voice Selfie on page 76.
§Photo Booth – Take 4 selfies and the camera automatically merges them into a single picture.
See Taking selfies with Photo Booth on page 77.
Photo Editor
The Photo Editor app enhances your photos, from basic edits to elegant effects!
Make a photo surreal. Blend in shapes,
elements, and prismatic effects. See
Prismatic on page 93.
Superimpose one image onto another and
create a unique composition only you can
imagine! See Double Exposure on page
94.
11 Features you'll enjoy

Face Fusion uses two photos such as your selfie and a
photo of your favorite celebrity to merge your looks
together. See Face Fusion on page 96.
Sound
Discover audio bliss on HTC Desire 830 dual sim through its built-in speakers or headphones.
Easily connect wireless speakers to your phone.
HTC BoomSound with Dolby Audio
Hear what you've been missing. HTC BoomSound™gives you a rich, authentic sound experience,
whether you’re listening to music, watching a video, or playing a game. To find out more, see
Toggling modes in HTC BoomSound on page 108 and Using HTC BoomSound with headphones on
page 108.
HTC Connect
Simply swipe up the screen with three fingers to stream music or video from HTC Desire 830 dual
sim to your speakers or TV. Control the volume and playback with your phone! You can even enjoy
your favorite music on multiple speakers. See What is HTC Connect? on page 112.
HTC app updates
From time to time, HTC adds or enhances features in apps such as HTC Sense™Home, Camera,
Gallery, and more. Download and install the latest updates of HTC and other apps from
Google Play™to enjoy the new and improved features. Some HTC apps that are not preloaded in
certain phones can also be downloaded from Google Play.
The information in this guide may not be most up-to-date if there are more recent app updates
available.
12 Features you'll enjoy

Unboxing
HTC Desire 830 dual sim
1. Dual speakers
2. POWER
3. VOLUME buttons
4. 3.5mm headset jack
5. Proximity sensor
6. Front camera
7. Notification LED
8. Slot cover
9. USB connector
You need a 4G/LTE™plan to use your operator's 4G/LTE network for voice calls and data
services. Check with your operator for details.
§If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC Desire 830 dual sim.
§Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
§Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
§Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by
force. This may damage the phone or its electronics and will invalidate the warranty.
13 Unboxing

Dual nano SIM cards
HTC Desire 830 dual sim has two nano SIM card slots. You can insert a 4G LTE/3G nano SIM card
in either slot.
When you have two cards inserted, only one card can connect to a mobile data network. The other
card will connect to the 2G network only. Go to Settings > Dual network manager to set which card
connects to mobile data network.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard
nano SIM card may cause the card to not fit properly or damage the card slot.
Inserting nano SIM cards
1. Make sure HTC Desire 830 dual sim is off and hold it securely with the front facing down.
2. Open the slot cover with your thumb or finger.
3. Pull the trays out from the nano SIM slots.
4. Place the nano SIM cards into the trays with the gold contacts facing up and the cut-off
corner facing out.
14 Unboxing

5. When reinserting the trays, make sure they are facing up so that the nano SIM cards don’t fall
out. Slide the trays all the way into the slots.
6. Close the slot cover. Press from the top to the bottom of the slot cover to lock it in place.
Removing a nano SIM card
Make sure to switch off HTC Desire 830 dual sim before removing the card.
1. Open the slot cover with your thumb or finger.
2. Pull the tray out from the nano SIM slot, and remove the nano SIM card.
3. Close the slot cover. Press from the top to the bottom of the slot cover to lock it in place.
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
§Moving apps to the storage card doesn't back up the apps. If you do a factory reset, your phone
loses the apps. You'll need to reinstall them.
§When you remove the storage card and insert it in another phone, the apps on the storage card
won't be installed automatically to the other phone. You'll need to reinstall them.
15 Unboxing

Inserting the storage card
1. Open the slot cover with your thumb or finger.
2. With HTC Desire 830 dual sim facing down, insert a microSD™into the storage card slot,
with its gold contacts facing up and towards the slot.
3. Close the slot cover. Press from the top to the bottom of the slot cover to lock it in place.
Unmounting the storage card
When you need to remove the storage card while HTC Desire 830 dual sim is on, unmount the
storage card first to prevent corrupting or damaging the files in the storage card.
Go to Settings > Storage, and then tap Unmount SD card.
Removing the storage card
1. Open the slot cover with your thumb or finger.
2. Push the storage card in to eject it from its slot.
3. Close the slot cover. Press from the top to the bottom of the slot cover to lock it in place.
16 Unboxing

Battery
Charging the battery
Before you turn on and start using HTC Desire 830 dual sim, it is recommended that you charge the
battery.
§If the battery has been discharged for several days, you may need to charge HTC Desire 830 dual
sim for several minutes before powering it on.
§Use only the adapter and the USB cable that came with HTC Desire 830 dual sim to charge the
battery. When the battery power is too low, make sure to use the power adapter to charge, not
the USB cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§Avoid charging the battery in hot environments.
§When you're using the web browser and charging the battery, HTC Desire 830 dual sim may
become warmer. This is normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC Desire 830 dual sim vibrates.
When you turn on HTC Desire 830 dual sim for the first time, you’ll need to set it up.
17 Unboxing

Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Choosing which nano SIM card to connect to the
4G/3G network
When you have two nano SIM cards inserted on your phone, only one card can connect to the
4G/3G network. The other card will connect to the 2G network only.
You can set which card you want to connect to the 4G/3G network.
1. From the Home screen, tap > Settings > Dual network manager.
2. Tap Preferred data network.
3. Choose the card you want to connect to the 4G/3G network.
Managing your nano SIM cards with Dual network
manager
From the Home screen, tap > Settings > Dual network manager. You can turn either slot on or
off, change the slot names, and more.
18 Unboxing

Phone setup and transfer
Setting up HTC Desire 830 dual sim for the first time
When you switch on HTC Desire 830 dual sim for the first time, you’ll be asked to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the language. Press and
hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your accounts, set
up your screen lock, and more.
During the setup, there are different ways you can choose to transfer or restore content to
HTC Desire 830 dual sim. It is recommended to choose just one of the following methods to avoid
overwriting content that has already been imported to HTC Desire 830 dual sim:
§Use Google®backup if you've used it to back up your old phone before and you only need to
restore apps and no other types of content. On the Get your apps & data screen, choose your
old phone and the apps you want to restore to HTC Desire 830 dual sim.
If you have other types of content to transfer or restore from your old phone, tap Restore
from this backup, and then select Set up as new device.
§Use HTC Backup to restore a previous backup from your cloud storage. On the HTC
Advantage screen, sign in with the account credentials that you used as your HTC Account.
Or you can tap Restore from HTC Backup on the Transfer or restore content screen.
§If you have content from another phone that you want to transfer, whether it's from an
Android™, iPhone, or other phone, tap Transfer content on the Transfer or restore content
screen.
Depending on the type of old phone that you have, see the following for more details:
Transferring content from an Android phone on page 21
Ways of transferring content from an iPhone on page 21
§Set up a screen lock to help protect HTC Desire 830 dual sim.
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning location
services on or off on page 170.
19 Phone setup and transfer

Restoring your backup from your cloud storage
If you used HTC Backup before, you can restore a previous backup when you turn HTC Desire 830
dual sim on for the first time or after a factory reset.
Depending on the amount of content, restoring a backup to HTC Desire 830 dual sim through
your data connection may incur additional data costs and take a long time. Using a Wi-Fi®
connection is recommended.
1. From the Add your account screen, sign in to your Google Account.
2. If you see the Get your apps & data screen, tap Restore from this backup, and then select Set
up as new device.
You'll see this screen when you've previously backed up an old phone using Google backup. Do
not restore anything from Google backup when you want to restore a backup from HTC Backup.
3. On the HTC Advantage screen, sign in with the account credentials that you used as your
HTC Account.
Or if you skipped this screen, tap Restore from HTC Backup on the Transfer or restore
content screen, and then sign in with the account credentials that you used as your HTC
Account.
4. Choose the backup that you want to restore to HTC Desire 830 dual sim.
5. If prompted, choose whether to use your mobile data or Wi-Fi connection for restoring your
backup.
6. Follow the onscreen instructions to restore your backup and to continue setting up your
phone.
7. Slide open the Notifications panel to check if there's any notification to finish setting up your
phone.
Free apps from Google Play will be restored in the background, and you can track the progress via a
notification in the status bar. To restore paid apps, you need to download and install them from
Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts
will be reorganized as in your backup after all of your apps have been installed. You may continue
using HTC Desire 830 dual sim while apps are being restored.
20 Phone setup and transfer