HTC EVO Design 4G User manual
User Guide
©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their
respective owners.
Table of Contents i
Table of Contents
Get Started..................................................................................................................................13
Your Device at a Glance .........................................................................................................13
Front panel...........................................................................................................................13
Back panel ...........................................................................................................................14
Set Up Your Device.................................................................................................................14
Activate Your Device ...............................................................................................................17
Complete the Setup Application ..............................................................................................18
Set Up Voicemail.....................................................................................................................18
Sprint Account Information and Help.......................................................................................19
Sprint Account Passwords...................................................................................................19
Manage Your Account .........................................................................................................19
Sprint Support Services .......................................................................................................20
Device Basics .............................................................................................................................21
Your Device’s Layout ..............................................................................................................22
Key Functions ......................................................................................................................22
Back Panel...........................................................................................................................24
Turn Your Device On and Off..................................................................................................25
Restart Your Device ................................................................................................................25
Turn Your Screen On and Off .................................................................................................25
Use the Lock Screen ...........................................................................................................26
Touchscreen Navigation..........................................................................................................27
Your Home Screen..................................................................................................................29
Extended Screens ...............................................................................................................30
Customize the Home Screen...............................................................................................31
Status Bar................................................................................................................................32
Notifications Panel ...............................................................................................................35
Notification LED ...................................................................................................................37
Enter Text................................................................................................................................37
Touch Input Keyboard .........................................................................................................37
Swype Keyboard..................................................................................................................40
Table of Contents ii
Tips for Editing Text.............................................................................................................42
Phone..........................................................................................................................................45
Make Phone Calls ...................................................................................................................45
Call Using the Phone Dialer.................................................................................................45
Call From Call History..........................................................................................................46
Call From People .................................................................................................................46
Call Using a Speed Dial Number .........................................................................................46
Call a Number in a Text Message or Email Message..........................................................47
Call Emergency Numbers....................................................................................................47
Receive Phone Calls ...............................................................................................................48
Answer an Incoming Call .....................................................................................................48
Mute the Ringing Sound ......................................................................................................48
Use the Quiet Ring on Pickup Feature ................................................................................48
Reject an Incoming Call.......................................................................................................48
Reject a Call and Send a Text Message .............................................................................48
Visual Voicemail ......................................................................................................................49
Set Up Visual Voicemail ......................................................................................................49
Review Visual Voicemail......................................................................................................50
Listen to Multiple Voicemail Messages................................................................................51
Configure Visual Voicemail Options ....................................................................................51
Configure Visual Voicemail Settings....................................................................................52
Automatically Enable the Speakerphone.............................................................................53
Change Your Main Greeting via the Voicemail Menu..........................................................53
Edit the Display Name via the Voicemail Menu ...................................................................53
Delete Your Messages ........................................................................................................53
Voicemail (Traditional).............................................................................................................54
Set Up Voicemail .................................................................................................................54
Voicemail Notification ..........................................................................................................54
Retrieve Your Voicemail Messages.....................................................................................55
Phone Call Options .................................................................................................................55
Caller ID...............................................................................................................................55
Call Waiting..........................................................................................................................56
3-way Calling .......................................................................................................................56
Table of Contents iii
Call Forwarding....................................................................................................................56
In-call Options......................................................................................................................57
Set Up Speed Dialing ..............................................................................................................57
Recent Calls (Call History) ......................................................................................................58
View Recent Calls................................................................................................................58
Save a Number From Call History .......................................................................................59
Prepend a Number From History.........................................................................................59
Erase History .......................................................................................................................60
Device Settings ...........................................................................................................................61
Personalization Settings..........................................................................................................61
Scene...................................................................................................................................61
Change the Home Screen Wallpaper ..................................................................................62
Change the Default Ringtone ..............................................................................................62
Sound Set ............................................................................................................................63
Wireless & Networks Settings .................................................................................................63
Wi-Fi Settings ......................................................................................................................64
Bluetooth Settings................................................................................................................64
Mobile Network ....................................................................................................................64
4G ........................................................................................................................................64
Usage ..................................................................................................................................64
Airplane Mode......................................................................................................................64
VPN Settings .......................................................................................................................65
Tethering & Sprint Hotspot Settings ....................................................................................65
Internet Pass-through ..........................................................................................................65
Call Settings ............................................................................................................................65
Voicemail Settings ...............................................................................................................65
Other Call Settings...............................................................................................................65
Internet Call Settings ...........................................................................................................66
Sound Settings ........................................................................................................................67
General Sound Settings.......................................................................................................67
Incoming Calls .....................................................................................................................68
Notifications .........................................................................................................................68
System.................................................................................................................................69
Table of Contents iv
Display Settings.......................................................................................................................69
Auto-rotate Screen...............................................................................................................69
Brightness............................................................................................................................69
Sleep....................................................................................................................................70
Notification Flash .................................................................................................................70
Calibrate the Screen ............................................................................................................70
Storage Settings......................................................................................................................70
Reset Your Device...............................................................................................................70
Power Management Settings ..................................................................................................71
Adjust the Screen Brightness and Screen On-Time ............................................................71
Manage Your Device’s Wireless Functions .........................................................................72
Set the Email Synchronization Schedule.............................................................................72
Close Applications Not In Use .............................................................................................72
Applications Settings ...............................................................................................................72
Allow Installation of Third-Party Programs...........................................................................73
Clear Application Cache and Data.......................................................................................73
Application Associations ......................................................................................................73
Account & sync........................................................................................................................73
Set Up a New Account.........................................................................................................73
Manage Existing Accounts ..................................................................................................74
Synchronize Google Apps ...................................................................................................74
Synchronize Exchange ActiveSync .....................................................................................74
Log in to and Synchronize Your Social Network Accounts..................................................75
Location...................................................................................................................................76
Connect to PC Settings ...........................................................................................................77
Security ...................................................................................................................................77
Set Up Screen Lock.............................................................................................................77
Use Facial Recognition to Lock Your Device.......................................................................77
Use a Screen Unlock Pattern ..............................................................................................77
Use a Screen Unlock PIN ....................................................................................................78
Use a Screen Unlock Password ..........................................................................................78
Disable the Screen Lock......................................................................................................79
Set Up SIM Lock..................................................................................................................79
Table of Contents v
Credential Storage...............................................................................................................79
Language & Keyboard Settings...............................................................................................79
Language Settings...............................................................................................................79
Keyboard Settings ...............................................................................................................79
Privacy & Backup Settings ......................................................................................................80
Date & Time Settings ..............................................................................................................80
Accessibility Settings...............................................................................................................80
System Updates ......................................................................................................................81
Firmware Update .................................................................................................................81
Update Profile ......................................................................................................................81
Update PRL .........................................................................................................................81
Check for System Software Updates Manually ...................................................................81
About Phone............................................................................................................................81
People.........................................................................................................................................82
Ways of Getting Contacts Into Your Device ............................................................................82
Transfer Contacts from Your Old Phone .............................................................................83
The People Screen..................................................................................................................83
Your People List ..................................................................................................................84
Set Up Your Profile ..............................................................................................................85
Add a New People Entry......................................................................................................85
Save a Phone Number ........................................................................................................85
Details Screen .........................................................................................................................86
Merge Entries in People ..........................................................................................................86
Accept Matched Contacts Suggestions ...............................................................................86
Manually Merge Entries in People .......................................................................................87
View a List of All Your Linked Entries ..................................................................................87
Break Linked Entries............................................................................................................87
Edit Entries in People ..............................................................................................................87
Add a Number to an Entry ...................................................................................................88
Edit the Phone Number of an Entry .....................................................................................88
Select a Ringer Type for an Entry........................................................................................88
Assign a Picture to an Entry ................................................................................................88
Add an Email Address to an Entry.......................................................................................89
Table of Contents vi
Send Contact Information as a vCard..................................................................................89
Delete an Entry ....................................................................................................................89
Delete Multiple Entries.........................................................................................................89
Find Entries in People .............................................................................................................90
Find Contacts by Name .......................................................................................................90
Find Group Entries...............................................................................................................90
Back Up and Import Entries in People ....................................................................................90
Back Up People Entries to the Storage Card ......................................................................90
Import Entries From the Storage Card.................................................................................91
Work with Groups....................................................................................................................91
Create a Group and Add Entries .........................................................................................91
Edit a Contact Group ...........................................................................................................91
Send a Text or Multimedia Message to a Group .................................................................92
Send an Email Message to a Group....................................................................................92
Rearrange Your Contact Groups .........................................................................................92
Rearrange Members in a Contact Group.............................................................................92
Delete a Group ....................................................................................................................93
People Widgets .......................................................................................................................93
Add the People Widget ........................................................................................................93
Set the Default Communication Method ..............................................................................93
Get In Touch With a Contact ...............................................................................................93
Accounts and Messaging............................................................................................................95
Gmail / Google ........................................................................................................................95
Create a Google Account ....................................................................................................95
Sign In to Your Google Account ..........................................................................................96
View Your Gmail Inbox ........................................................................................................97
Send a New Gmail Message ...............................................................................................97
Reply To or Forward an Email Message .............................................................................98
Get Help...............................................................................................................................98
Email .......................................................................................................................................98
Add a POP3 or IMAP Email Account...................................................................................98
Add an Exchange ActiveSync Account................................................................................99
Create Another Email Account ............................................................................................99
Table of Contents vii
Check Your Mail Inbox.........................................................................................................99
Manage Email Messages ..................................................................................................101
Compose and Send Email .................................................................................................102
Work with Exchange ActiveSync Email .............................................................................105
Change the Email Account Settings ..................................................................................106
Add the Mail Widget...........................................................................................................108
Text Messaging and MMS.....................................................................................................108
Open Messages.................................................................................................................108
Send a Text Message (SMS).............................................................................................108
Send a Multimedia Message (MMS)..................................................................................110
Save and Resume Composing a Draft Message...............................................................112
View and Reply to a Message ...........................................................................................112
Manage Message Conversations ......................................................................................114
Text and Multimedia Message Options .............................................................................116
Add the Messages Widget.................................................................................................118
Social Networking Accounts..................................................................................................118
Facebook ...........................................................................................................................118
Friend Stream ....................................................................................................................120
YouTube ............................................................................................................................122
Google Talk .......................................................................................................................124
Applications and Entertainment ................................................................................................127
Google Play...........................................................................................................................127
Find and Install an Application...........................................................................................127
Open an Installed Application ............................................................................................129
Uninstall an Application .....................................................................................................129
Create a Google Wallet Account .......................................................................................129
Get Help.............................................................................................................................130
Navigation .............................................................................................................................130
Google Maps .....................................................................................................................130
Google Latitude .................................................................................................................135
HTC Footprints ..................................................................................................................138
Telenav GPS Navigation ...................................................................................................141
Music .....................................................................................................................................142
Table of Contents viii
Listen to Music...................................................................................................................142
Connected Media...............................................................................................................148
Sprint Music Plus ...............................................................................................................149
Music - MP3 Store .............................................................................................................150
FM Radio ...........................................................................................................................151
Sprint TV & Movies................................................................................................................152
Watch TV and Movies........................................................................................................153
Sprint TV & Movies FAQs..................................................................................................154
NASCAR Sprint Cup Mobile..................................................................................................155
HTC Watch............................................................................................................................156
Create or Sign In to Your HTC Watch Account .................................................................156
The Watch App ..................................................................................................................157
Browse the Video Store .....................................................................................................157
Rent or Buy a Video...........................................................................................................157
Manage Your Video Library ...............................................................................................158
Check or Change the HTC Watch Settings .......................................................................158
HTC Watch FAQs ..............................................................................................................159
Web and Data ...........................................................................................................................160
Ways to Connect ...................................................................................................................160
Wi-Fi ......................................................................................................................................160
Turn Wi-Fi On and Connect to a Wireless Network...........................................................161
Check the Wireless Network Status ..................................................................................161
Connect to a Different Wi-Fi Network ................................................................................162
Add the Wi-Fi Widget.........................................................................................................162
Sprint 4G ...............................................................................................................................162
Turn Sprint 4G On and Connect to the Sprint 4G Network................................................162
Check Sprint 4G Network Status .......................................................................................163
Add the Sprint 4G Widget ..................................................................................................163
Data Services (Sprint 3G and 4G Networks).........................................................................163
Your User Name ................................................................................................................163
Launch a Web Connection ................................................................................................164
Data Connection Status and Indicators .............................................................................164
Turn the Data Connection On or Off..................................................................................164
Table of Contents ix
Data Services FAQs ..........................................................................................................165
Virtual Private Networks (VPN) .............................................................................................166
Prepare Your Device for VPN Connection.........................................................................166
Set Up Secure Credential Storage ....................................................................................166
Add a VPN Connection......................................................................................................166
Connect to a VPN ..............................................................................................................167
Disconnect From a VPN ....................................................................................................167
Browser .................................................................................................................................167
Go to a Website .................................................................................................................167
The Browser Menu ............................................................................................................167
Navigate and Zoom on a Web Page..................................................................................168
Select Links on a Web Page..............................................................................................169
Browser Windows ..............................................................................................................170
Download from the Web ....................................................................................................170
Copy Text, Look Up Information, and Share .....................................................................171
View Bookmarks and Previously Visited Web Pages ........................................................173
Set Browser Options..........................................................................................................174
Sprint Hotspot........................................................................................................................177
Set Up Sprint Hotspot ........................................................................................................177
Manage Sprint Hotspot ......................................................................................................178
Turn Off Sprint Hotspot......................................................................................................178
Add the Sprint Hotspot Widget ..........................................................................................178
Use Your Device as a Modem...............................................................................................179
Connect Your Device to the Internet Through a Computer (Internet Pass-through) .............179
Camera and Video ....................................................................................................................180
Take Pictures and Shoot Videos ...........................................................................................180
View Pictures and Videos Using Gallery ...............................................................................186
Select an Album.................................................................................................................186
View Photos and Videos....................................................................................................187
Zoom In or Out on a Photo ................................................................................................187
Watch Videos.....................................................................................................................188
View Photos in Your Social Networks................................................................................189
Edit Your Photos................................................................................................................190
Table of Contents x
Print Your Photos...............................................................................................................191
Send Your Photos and Videos...........................................................................................192
Share Your Photos and Videos on the Web ......................................................................193
Close Gallery .....................................................................................................................195
Tools and Calendar...................................................................................................................196
Calendar................................................................................................................................196
Create an Event.................................................................................................................197
Invite Guests to Your Event (Google Account Only)..........................................................198
Sending a Meeting Request (Exchange ActiveSync only).................................................198
Event Alerts .......................................................................................................................198
Change Calendar Views ....................................................................................................199
Manage Calendar Events ..................................................................................................202
Display and Synchronize Calendars..................................................................................204
Change Calendar Settings.................................................................................................205
About the Calendar Widget................................................................................................205
Calculator ..............................................................................................................................205
Clock & Alarm........................................................................................................................206
Open the Clock Application ...............................................................................................206
Desk Clock.........................................................................................................................206
World Clock .......................................................................................................................207
Alarm Clock .......................................................................................................................208
Read eBooks.........................................................................................................................210
Stocks....................................................................................................................................213
Weather.................................................................................................................................215
News Feeds ..........................................................................................................................218
Car Panel ..............................................................................................................................220
Dock Mode ............................................................................................................................221
HTC Sync ..............................................................................................................................221
HTCSense.com .....................................................................................................................228
Sign Up for Your HTCSense.com Account........................................................................228
Voice Commands ..................................................................................................................229
Automatic Speech Recognition (ASR)...............................................................................229
Voice Recorder ..................................................................................................................230
Table of Contents xi
Voice Input.........................................................................................................................231
Bluetooth ...............................................................................................................................232
Turn Bluetooth On or Off ...................................................................................................232
Change the Device Name..................................................................................................232
Connect a Bluetooth Headset or Car Kit............................................................................232
Reconnect a Headset or Car Kit ........................................................................................233
Disconnect or Unpair From a Bluetooth Device.................................................................234
Send Information Using Bluetooth .....................................................................................234
Where Sent Information is Saved ......................................................................................235
Receive Information From Another Device........................................................................236
Use Bluetooth FTP Server.................................................................................................237
microSD Card........................................................................................................................237
Remove the microSD Card................................................................................................237
Insert the microSD Card ....................................................................................................238
Check the microSD Card Memory .....................................................................................239
Erase the microSD Card....................................................................................................239
Unmount the microSD Card...............................................................................................239
Use the microSD Card as a USB Drive .............................................................................239
Update Your Device ..............................................................................................................240
Update Your Device Firmware...........................................................................................240
Update the Operating System ...........................................................................................242
Update Your Profile ...........................................................................................................242
Update Your PRL...............................................................................................................242
Sprint Worldwide Wireless Service ...........................................................................................243
Activate Sprint Worldwide Service on Your Account.............................................................243
Your SIM Card.......................................................................................................................243
Install the SIM card ............................................................................................................243
Enable Global Roaming Mode ..............................................................................................246
Manually Set Your Global Roaming Options for CDMA Networks.....................................246
Make and Receive Worldwide Calls......................................................................................246
Make Calls Using Plus (+) Code Dialing............................................................................246
Sprint Voicemail Service .......................................................................................................247
Set Up Your Voicemail Access Number ............................................................................247
Table of Contents xii
New Message Indicators ...................................................................................................247
Retrieve Voicemail Messages ...........................................................................................247
Voicemail Troubleshooting ................................................................................................248
International Data Roaming...................................................................................................248
Get Started With International Data Services ....................................................................248
Access Email and Data Services on GSM/UMTS Networks .............................................248
Access Email and Data Services on CDMA Networks ......................................................249
Status Messages...................................................................................................................249
Contact Sprint for Assistance ................................................................................................250
Index .........................................................................................................................................252
Get Started 13
Get Started
This section gives you all the information you need to set up your device and Sprint service the
first time.
Your Device at a Glance
Set Up Your Device
Activate Your Device
Complete the Setup Application
Set Up Voicemail
Sprint Account Information and Help
Your Device at a Glance
The following illustrations outline your device's primary external features and buttons.
Front panel
Get Started 14
Back panel
Set Up Your Device
You must first install and charge the battery to begin setting up your device.
1. Install the battery.
Hold the device upside down and with the back of the device facing you.
Push the battery compartment cover up with your thumbs and remove it from the
device.
Get Started 15
Open the battery compartment door.
Pull out the battery, and then remove the film that covers it.
Insert the battery into the slot, contacts side first, and then close the battery
compartment door to lock the battery in place.
Get Started 16
Replace the battery compartment cover.
2. Charge your battery.
Plug one end of the USB cable to the AC adapter.
Plug the other end of the USB cable into the charger/accessory jack on the lower left
side of your device.
Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Your device’s battery should have enough charge for the device to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
3. Press to turn the device on.
If your device is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your device is not yet activated, see Activate Your Device for more information.
Get Started 17
Activate Your Device
Depending on your account or how and where you purchased your device, it may be ready to
use or you may need to activate it on your Sprint account.
►If you purchased your device at a Sprint Store, it is probably activated and ready to use.
►If you received your device in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the device on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
►If you received your device in the mail and you are activating a new device for an
existing number on your account (you’re swapping devices), you can activate on your
computer online or directly on your device.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
device
Activate on your device:
• Turn on your new device. (Make sure the old one is turned off.) Your device will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation
wizard.
• Follow the onscreen prompts to complete the activation process.
►To confirm activation, make a phone call. If your device is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press while the device is being activated. Pressing cancels the
activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Get Started 18
Complete the Setup Application
Once your device has been turned on and activated, you will then be guided to the setup
process. Touch Next or Skip to skip any of the screens.
●Internet connection: Select manual or automatic synchronization of information. For
more information, see Account & sync.
●Set up Wi-Fi network: Connect to a Wi-Fi network. For more information, see Wi-Fi.
●Use Google location: Turn on Google location services. For more information, see
Location.
●Tell HTC: Choose whether to allow HTC to collect anonymous data in the background
about how you use your device.
●Set up accounts: Set up your email and social network accounts including Google,
Exchange ActiveSync, Mail, Watch, Facebook, Flickr, and Twitter for HTC Sense. For
more information, see Account & sync.
Note: You do not need to sign up for a Google Account to use your device. However, to
download applications from the Play Store or chat in Google Talk, you must link your
device to a Google Account.
●Transfer my stuff: Transfer information from your old phone. You can do this at a later
time. For more information, see Transfer Contacts from Your Old Phone.
●Set current time: If your time zone cannot be detected, you can set your date and time
manually.
Set Up Voicemail
Your device automatically transfers all unanswered calls to your voicemail, even if your device is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your device is activated. Always use a password to protect against unauthorized access.
1. From the Home screen, touch Phone. (If your screen is locked, press to turn on
the display and then drag the ring up to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Get Started 19
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your device is able to access your voicemail messages.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Sign up and then click Sign up now! to get started.) If you
are not the account owner (if someone else receives the bill for your Sprint service), you can get
a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
●Access your account information.
●Check your minutes used (depending on your Sprint service plan).
●View and pay your bill.
●Enroll in Sprint online billing and automatic payment.
●Purchase accessories.
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