HTC Desire 816 User manual

Available applications and services are subject to change at any time.
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TABLE OF CONTENTS
IMPORTANTINFORMATION 1
RadioFrequencyExposureOperatingInstructions 1
ImportantNoteonRecoverableData 1
GETSTARTED 2
YourPhoneataGlance 2
ChargeYourPhone 3
ActivationandService 4
CreateYourAccountandPickYourPlan 4
ActivateYourPhone 5
ManageYourAccount 5
Top-UpYourAccount 5
AdditionalInformation 6
CompletetheSetupApplication 6
SetUpVoicemail 7
TransferContenttoYourNewPhone 8
TransferContentfromanAndroidPhone 8
TransferContentfromaniPhone 9
TransferContentFromYourOldPhoneUsingBluetooth 9
TransferContentBetweenYourPhoneandComputer 10
WaysofTransferringContactsandOtherContentintoYourPhone 11
RestoreYourBackupFromYourOnlineStoragetoYourNewPhone 11
YourHomeScreen 12
PHONEBASICS 13
YourPhone’sLayout 13
TurnYourPhoneOnandOff 15
TurnYourScreenOnandOff 16
YourPhone’sLockScreen 16
UnlocktheScreen 17
CustomizetheLockScreen 17
NotificationWidget 18
DisabletheLockScreen 18
OnscreenNavigationButtons 19
TouchscreenNavigation 19

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MotionGestures 24
WorkingwithPhoneAppsandSettings 26
OpenanApp 26
GettoKnowYourSettings 29
UsingQuickSettings 29
HTCBlinkFeed-YourDynamicHomeScreen 30
TurnHTCBlinkFeedOnorOff 31
AddContenttoHTCBlinkFeed 32
CustomizetheHighlightsFeed 33
SaveArticlesforLater 33
PosttoYourSocialNetworks 34
RemoveContentFromHTCBlinkFeed 34
CustomizetheHomeScreen 34
ChangetheWallpaper 34
CustomizetheLaunchBar 35
ChangeYourMainHomeScreen 35
OrganizeYourWidgetPanels 36
WorkwithWidgetsandAppShortcuts 36
StatusBarandNotificationsPanel 38
StatusBar 38
NotificationsPanel 40
NotificationLED 42
CapturethePhoneScreen 42
EnterText 42
HTCSenseKeyboard 42
EnterTextbyTypingontheHTCSenseKeyboard 43
EnterTextwithWordPredictionontheHTCSenseKeyboard 44
EnterTextwiththeHTCSenseKeyboardUsingtheTraceKeyboard 46
EnterTextbySpeakingontheHTCSenseKeyboard 46
SwypeKeyboard 46
EditText 48
PHONECALLS 50
MakePhoneCalls 50
CallUsingSmartDial 50
DialanExtensionNumber 51
ReturnaMissedCall 51
CallFromCallHistory 52

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CallFromPeople 52
CallUsingaSpeedDialNumber 52
CallaNumberinaTextMessage,EmailMessage,orCalendarEvent 52
CallEmergencyNumbers 53
MakeInternationalCalls 53
SetUpSpeedDial 54
ReceivePhoneCalls 54
In-callOptions 55
3-wayCalling 55
EndaCall 56
CallServices 56
CallerID 56
CallWaiting 57
CallForwarding 57
CallHistory 58
OpenCallHistory 58
SaveaNumberFromCallHistory 58
PrependaNumberFromCallHistory 58
BlockaCaller 59
EraseCallHistory 59
ChangeRingtoneSettings 59
VisualVoicemail 60
SetUpVisualVoicemail 60
ReviewVisualVoicemail 61
Voicemail(Traditional) 62
VoicemailNotification 62
SetUpVoicemail 62
RetrieveYourVoicemailMessages 62
InternetCalls 63
AddanInternetCallingAccount 63
MakeanInternetCall 64
CONTACTS 65
YourContactsList 65
FindPeople 66
SetUpYourProfile 66
AddEntriestothePeopleApp 67
AddaNewPeopleEntry 67

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GetInTouchwithaContact 68
ManagePeopleEntries 68
EditaPeopleEntry 68
DeleteanEntry 69
DeleteMultipleEntries 69
ImportorCopyContacts 69
MergeEntriesinPeople 70
AcceptContactLinkSuggestions 70
ManuallyMergeEntries 70
BreaktheLink 70
SendContactInformation 71
ContactGroups 72
CreateaGroup 72
SendaMessageorEmailtoaGroup 72
EditaContactGroup 72
ManageYourContactGroups 73
BackUpandRestoreYourContacts 73
PrivateContacts 74
ACCOUNTSANDMESSAGING 75
Gmail 75
CreateaGoogleAccount 75
SignIntoYourGoogleAccount 76
ViewYourGmailInbox 76
SendaNewGmailMessage 78
ReplyToorForwardanEmailMessage 78
AddaGmailAccount 79
GetHelpwithGmail 79
Email 79
AddanEmailAccount 79
CheckYourMailInbox 80
OrganizeYourInbox 81
SendanEmailMessage 81
ReadandReplytoanEmailMessage 82
SaveanImageinanEmailMessage 82
SaveanEmailMessageinTasks 83
ManageEmailMessages 83
SearchEmailMessages 83

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WorkwithExchangeActiveSyncEmail 84
DeleteanEmailAccount 85
UseSmartSync 85
ChangetheEmailAccountSettings 86
TextMessagingandMMS 88
SendaTextMessage(SMS) 88
SendaMultimediaMessage(MMS) 88
SendaGroupMessage 90
SaveandResumeComposingaDraftMessage 90
ReadandReplytoaMessage 91
ReceiveTextMessagesFromContactsUsinganiPhone 92
ViewandSaveanAttachmentfromaMultimediaMessage 92
HelpProtectYourMessages 93
BlockUnwantedMessages 94
DeleteMessagesandConversations 94
BackUpandRestoreYourTextMessages 95
TextandMultimediaMessageOptions 96
SocialNetworkingAccounts 98
Facebook 98
Twitter 99
Google+ 99
YouTube 99
APPSANDENTERTAINMENT 101
GetApps 101
GetAppsfromGooglePlay 101
DownloadAppsfromtheWeb 102
UninstallanApp 103
Navigation 103
HTCCar 103
GoogleMaps 105
Music 108
ListentoMusic 108
TurntheHTCBoomSoundProfileOnorOff 109
CreateandWorkwithPlaylists 109
AddaSongtotheQueue 110
UpdateAlbumCoversandArtistPhotos 110
SetaSongasaRingtone 111

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SearchforLyrics,MusicVideos,andMore 112
GooglePlayMusic 113
GooglePlayMovies&TV 113
ConnecttoYourHomeEntertainmentSystem 114
AboutHTCMediaLinkHD 114
ShareMediaonDLNADevices 114
HTCConnect 115
WEBANDDATA 116
DataServicesGeneralInformation–4GLTEand3GNetworks 116
4GLTE 116
DataConnectionStatusandIndicators 117
LaunchaWebConnection 117
TurntheDataConnectionOnorOff 117
ScheduleWhentoTurnDataConnectionOff 117
ManageYourDataUsage 118
Wi-Fi 119
TurnWi-FiOnandConnecttoaWirelessNetwork 119
PreventNotificationsfromUnsecuredWi-FiNetworks 119
ConnecttoaWi-FiNetworkviaWPS 120
DisconnectfromaWirelessNetwork 120
VirtualPrivateNetworks(VPN) 120
AddaVPNConnection 121
ConnecttoaVPN 121
DisconnectFromaVPN 121
SearchforInformation 122
PerformSearchesontheWebandYourPhone 122
SearchtheWebwithYourVoice 122
SetSearchOptions 122
GetInstantInformationwithGoogleNow 123
BrowsetheWeb 125
OpentheBrowser 125
UseBrowserTabs 126
SaveWebContentForLater 126
AddandManageYourBookmarks 127
BrowsingHistory 128
PrivateBrowsing 128
SetBrowserOptions 128

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UseGoogleChrometoBrowsetheWeb 129
MobileHotspot 129
CAMERAANDVIDEO 130
GetStartedwiththeCamera 130
TakeaPhoto 132
CaptureBetterPhotos 133
RecordaVideo 134
TakeContinuousCameraShots 134
TakeaSelfie 135
ImprovePortraitShots 135
TakeaPanoramicPhoto 135
UseHDR 136
RecordSlowMotionVideos 136
ChangeCameraandVideoSettings 137
AccessPhotosandVideos 137
ViewPhotosandVideosOrganizedbyTime 137
ViewPhotosandVideosbyAlbum 138
ViewPhotosbyLocation 139
EditYourPhotos 140
WatchandTrimVideos 142
ChangetheVideoPlaybackSpeed 143
CreateaZoe 143
TOOLSANDCALENDAR 145
Calendar 145
ViewtheCalendar 145
ScheduleorEditanEvent 146
ChooseWhichCalendartoShow 146
ShareanEvent(vCalendar) 147
AcceptorDeclineaMeetingInvitation 147
DismissorSnoozeReminders 148
Calculator 148
Clock&Alarm 149
SettheDateandTimeManually 149
SetanAlarm 149
ChecktheWeather 150
Scribble 150
ComposeaNote 150

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CreateaNoteforaPhotoBlog 152
GroupNotesIntoaNotebook 153
PublishandShareaNote 153
OnlineStorage 153
GoogleDrive 153
Dropbox 157
Tasks 158
CreateaTask 158
ManageTasks 159
ManageTaskLists 159
VoiceRecorder 160
RecordYourVoice 160
HTCSyncManager 160
InstallHTCSyncManageronaWindowsComputer 161
TransferiPhoneContenttoYourHTCPhone 161
GetHelp 162
BluetoothandNFC 162
ConnectaBluetoothHeadsetorCarKit 162
ReconnectaHeadsetorCarKit 163
DisconnectFromaBluetoothDevice 163
SendInformationUsingBluetooth 164
WhereSentInformationisSaved 165
ReceiveFilesUsingBluetooth 165
UseBluetoothFTPServer 166
ShareContentwithNFC 166
microSDCard 168
InsertthemicroSDCard 168
RemovethemicroSDCard 169
CheckthemicroSDCardMemory 170
ErasethemicroSDCard 170
UnmountthemicroSDCard 171
UpdateYourPhone 171
PrepareforaPhoneUpdate 171
UpdatetheOperatingSystem 172
UpdateYourProfile 172
UpdateYourPRL 173
SETTINGS 174

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Wireless&NetworksSettings 174
AirplaneMode 174
Wi-FiSettings 174
BluetoothSettings 174
MobileDataSettings 175
MediaOutputSettings 175
MoreWireless&NetworkSettings 175
PersonalizeSettings 175
CustomizetheHomeandLockScreenSettings 175
Ringtone 176
NotificationSound 176
Alarm 176
Accounts&Sync 177
AddYourSocialNetworks,EmailAccounts,andMore 177
AddanExchangeActiveSyncAccount 177
AddEmailAccounts 177
AddOneorMoreGoogleAccounts 178
ManageYourOnlineAccounts 178
LocationSettings 179
LocationSetting 179
Google’sLocationReporting 179
SecuritySettings 180
ScreenLockSettings 180
LockScreenandPasswordSettings 181
AllowInstallationofThird-PartyPrograms 182
WorkwithCertificates 182
AccessibilitySettings 183
NavigateYourPhonewithTalkBack 183
BackupandReset 186
Backup 186
ResetYourPhone 189
GetContentFromAnotherPhone 190
Display&GesturesSettings 190
Auto-rotateScreen 190
FontStyle 190
FontSize 191
Brightness 191

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ScreenTimeout(Sleep) 191
Daydream 191
NotificationLight 192
MediaGesture 192
CalibratetheScreen 192
HTCBoomSoundSetting 192
SoundSettings 193
GeneralSoundSettings-SoundProfileandVibrate 193
GeneralSoundSettings-Volumes 193
DoNotDisturbMode 193
IncomingCalls-Ringtone 195
IncomingCalls-OtherOptions 195
NotificationsandAlarms 196
SystemSoundSettings 196
CallSettings 196
VoicemailSettings 196
MiscellaneousCallSettings 196
InternetCallSettings 198
OtherCallSettings 198
AppsSettings 198
UninstallThird-partyApps 198
ClearApplicationCacheandData 198
StorageSettings 199
TypesofStorage 199
CopyFilesToorFromYourPhone 199
MakeMoreStorageSpace 200
EncryptDataonYourPhone 201
PowerSettings 201
OptimizeBatteryLifewithPowerSaverMode 201
CheckBatteryUsage 202
CheckBatteryHistory 202
DisplaytheBatteryPercentage 202
BatterySavingTips 203
Language&KeyboardSettings 205
ChangethePhoneLanguage 205
SpellChecker 205
KeyboardandInputMethods-GoogleVoiceTyping 205

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KeyboardandInputMethods-HTCSenseInput 205
KeyboardandInputMethods-Swype 206
SpeechSettings 206
Date&TimeSettings 207
Printing 207
ActivateThisDevice 207
SystemUpdates 207
AboutYourPhone 208
PROPRIETARYNOTICES 209
INDEX 211

Important Information 1
IMPORTANT INFORMATION
ThefollowingtopicsprovideimportantinformationaboutyourHTCDesire816.
RADIO FREQUENCY EXPOSURE OPERATING
INSTRUCTIONS
ThisdevicewastestedforcompliancewiththeapplicableFCCandIndustryCanadaspecific
absorptionrate(SAR)limitsforradiofrequency(RF)exposureduringtypicalbody-wornoperations.
ToensurethatRFexposurelevelsremainatorbelowthetestedlevels,useabelt-clip,holster,or
similaraccessorythatmaintainsaminimumseparationdistanceof1.0cmbetweenyourbodyandthe
device,witheitherthefrontorbackofthedevicefacingtowardsyourbody.Suchaccessoriesshould
notcontainanymetalliccomponents.Body-wornaccessoriesthatdonotmeetthesespecifications
maynotensurecompliancewithapplicableSARlimitsandtheiruseshouldbeavoided.
IMPORTANT NOTE ON RECOVERABLE DATA
Filesandotherdatathathavebeendeleted,cleared,removed,orerasedfromyourdevicemaystill
berecoverablebythird-partydatarecoverysoftware.Evenafactoryresetmaynotpermanently
erasealldatafromyourphone,includingpersonalinformation.

Get Started 2
GET STARTED
ThefollowingtopicsgiveyoualltheinformationyouneedtosetupyourHTCDesire816andVirgin
Mobileservicethefirsttime.
YOUR PHONE AT A GLANCE
Thefollowingillustrationsoutlineyourphone’sprimaryexternalfeatures,keys,andbuttons.
Front Panel

Get Started 3
Back Panel
CHARGE YOUR PHONE
Yourphone’sbatteryshouldhaveenoughchargeforthedevicetoturnonandfindasignal,runthe
setupapplication,setupvoicemail,andmakeacall.Youmustfullychargethebatterytobegin
settingupyourphone.
1. PlugoneendoftheUSBcableintotheACadapter.

Get Started 4
2. PlugtheotherendoftheUSBcableintotheCharger/AccessoryJackonthebottompanelof
yourphone.
3. PlugtheACadapterintoanelectricaloutlet.Fullychargingabatterymaytakeuptothreehours.
Note:UseonlytheadapterandtheUSBcablethatcamewithyourphonetochargethebattery.
Whenthebatterypoweristoolow,makesuretousethepoweradaptertocharge,nottheUSB
cableconnectionwithyourcomputer.
Note:Asasafetyprecaution,thebatterymaystopchargingtoavoidoverheating.
Note:Whenyou’reusingtheInternetandchargingthebattery,yourphonemaybecomewarmer.
Thisisnormal.
Note:Toconserveenergy,unplugthepoweradapterfromtheelectricaloutletafteryoufinish
charging.
4. PressandholdthePower Button( )toturnthephoneon.
l Ifyourphoneisactivated,itwillturnon,searchforservice,andbeginthesetupprocess.
l Ifyourphoneisnotyetactivated,seeActivationandServiceformoreinformation.
ACTIVATION AND SERVICE
Beforeusingyourphone,youmustsetupyourservicewithVirginMobile.Youwillneedyour
phone’sserialnumber(MEID),printedonastickerinsidethebatterycompartment.
Create Your Account and Pick Your Plan
SetupyourVirginMobileaccount.
1. Fromyourcomputer,visitvirginmobileusa.comandclickActivate.
2. ChooseanactivationoptionandclickNext.ThenenteryourzipcodeandclickNext.
3. Whenprompted,entertheserialnumber(MEID)printedonthestickerlocatedonthebackof

Get Started 5
yourphone.Thisnumbercanalsobefoundonthebottompanelofthephone’spackage.
4. Followtheremaininginstructionstochooseyourplanandselectapaymentmethod.
5. Followtheactivationinstructionsbelowandyou’llbeabletostartusingyourphone.
Activate Your Phone
Aftersettingupyouraccountonvirginmobileusa.com,simplyturnyourdeviceon.Yourdeviceis
designedtoactivateautomatically.IfyouareswappingfromanotherVirginMobiledevicetoanew
one,besuretoturnofftheolddevicebeforeswappingtheserialnumber(MEID).OncetheMEID
swapiscomplete,turnonthenewdeviceandtheprogramminginformationwillbepushedtoyour
deviceautomatically.
Youcanalsostarttheactivationprocessmanually.
n Touch > > Settings>Activate this device.
Manage Your Account
Accessinformationaboutyouraccount.Youcan:
n Checkyourminutes.
n Addmoney(Top-Up).
n Changesplans.
n Andmore!
From Your Phone
AccessyouraccountfromthespecialMyAccountapp.
n Touch > > My Account.
From Your Computer
n LoginwithyourphonenumberandaccountPINatvirginmobileusa.com.
Top-Up Your Account
SignupforAutoPaytokeepyourserviceworkingmonthaftermonth.Or,youcanbuyTop-Up
cardsatthousandsofretailersandaddmoneytoyouraccountfromyourphoneorbylogginginat
virginmobileusa.com.

Get Started 6
Auto Pay
AutoPayistheeasiestwaytokeepyourserviceworking.Onceyouregisteryourcreditcard,debit
cardorPayPalaccount,youcansetittoautomaticallypayyourmonthlyplan.Thenyoucankeep
emailing,IMing,TweetingwithTwitter,surfing,andtalkingwithnointerruptions.SetupAutoPay
anytimebyloggingintoMyAccountatvirginmobileusa.com,andadjustingyourpaymentsettings.
From Your Phone
n Touch > > My Account.
n Touch > .Dial    andthentouch .
Additional Information
FormoreinformationaboutyourVirginMobileaccount,aswellasotherVirginMobileservices,visit
usatvirginmobileusa.com.
Or,callusat1-888-322-1122.We’reheretoserveyou.
COMPLETE THE SETUP APPLICATION
Walkthroughtheon-devicesetuptochooseyourphonelanguage,Internetconnection,selecthow
youwanttosetupyournewphone,andmore.
1. TouchSTARTtobegin.
l TouchNEXTorSKIPtoskipanyofthescreens.
2. Followtheonscreeninstructionstocompleteeachsection.Foreachtopic,youwillhavethe
optiontoskipitandcontinuetothenextscreen.
l Hands Free Activation.SeeActivationandService.
l Connect to Wi-Fi.ConnecttoaWi-Fi®network.Formoreinformation,seeWi-Fi.
l Got Google?SignintoyourGoogleAccount.Ifyoudon’thaveaGoogleAccount,see
CreateaGoogleAccount.
Note:YoudonotneedtosignupforaGoogleAccounttouseyourphone.However,todownload
appsfromtheGooglePlay™StoreorchatinGoogle+™Hangouts™,youmustlinkyourphoneto
aGoogleAccount.
l Fast and easy setup.UsetheHTCGetStartedservicetosetupyouraccountsand
personalizeyournewphonefromyourcomputer.YourphoneshowsyoutheURLofthe
HTCGetStartedsiteandapaircode.Onyourcomputer’sWebbrowser,justgototheURL
andenterthepaircodetostartyourWebsetup.YouneedanHTCAccounttosaveyour
accountsandsettingsontheWebanddownloadthemtoyourphone.Tofindoutmore

Get Started 7
aboutHTCGetStartedandHTCAccount,seetheHelpandFAQontheHTCGetStarted
site:start.htcsense.com.
l Transfer or restore.IfyouwanttotransfercontentfromanoldphonetoyournewHTC
phone,chooseGet content from old phoneandtouchNEXT.SeeTransferContentto
YourNewPhone.
Orifyouwanttorestoreyourappsandsettingsfromabackupyou’vecreatedinyouronline
storage,selectRestore from HTC Backup,andtouchNEXT.SeeRestoreYourBackup
FromYourOnlineStoragetoYourNewPhone.
l Accounts & sync.SetupyouremailandsocialnetworkaccountsincludingGoogle,
Microsoft®ExchangeActiveSync®,Mail,HTCAccount,Facebook,Flickr®,LinkedIn®,
Outlook.com,Twitter,andInstagram.Formoreinformation,seeAccounts&Sync.
l Personalize & Secure.Giveyournewphoneanameorsetupascreenlocktohelpsecure
yourphone.
l HTC Backup.Thisscreenshowsapps,socialaccounts,contacts,andmorethatyou’ve
backeduptoyouronlinestorage.Formoreinformation,seeBackup.
l Tell HTC & location services.ChoosewhethertoallowHTCtocollectanonymousdatain
thebackgroundabouthowyouuseyourphone.Scrolldownthescreentoviewandenable
locationservices.Formoreinformation,seeLocationSettingandGoogle’sLocation
Reporting.
3. TouchFINISH.
Note:SomefeaturesthatneedtoconnecttotheInternetsuchaslocation-basedservicesandauto-
syncofyouronlineaccountsmayincurextradatafees.Toavoidincurringdatafees,disablethese
featuresunderSettings.
SET UP VOICEMAIL
Yourphoneautomaticallytransfersallunansweredcallstoyourvoicemail,evenifyourphoneisin
useorturnedoff.YoushouldsetupyourVirginMobilevoicemailandpersonalgreetingassoonas
yourphoneisactivated.Alwaysuseapasswordtohelpprotectagainstunauthorizedaccess.
1. Touch > .(Ifyourscreenislocked,pressthePower Buttontoturnonthedisplayand
thendrag uptounlockthescreen.)
2. Touchandhold todialyourvoicemailnumber.
3. Followthesystempromptsto:
l Createyourpassword.
l Recordyournameannouncement.
l Recordyourgreeting.

Get Started 8
Note:Voicemail Password–VirginMobilestronglyrecommendsthatyoucreateapassword
whensettingupyourvoicemailtohelpprotectagainstunauthorizedaccess.Withoutapassword,
anyonewhohasaccesstoyourphoneisabletoaccessyourvoicemailmessages.
TRANSFER CONTENT TO YOUR NEW PHONE
Youcaneasilytransfercontent,contacts,messages,calendarevents,music,photos,videos,and
morefromotherphonesoryourcomputertoyournewphoneusingtheHTCTransferTool,
Bluetooth®,ordirectUSBconnection.
Transfer Content from an Android Phone
OnyouroldAndroid™phone,downloadtheHTCTransferToolanduseittotransferyourcontent
toyournewHTCphone.Thetypesoflocallystoredcontentonyouroldphonethatthetoolcan
transferincludecontacts,messages,calendarevents,Webbookmarks,music,photos,andvideos.
Somesettingscanalsobetransferred.
Note:YouneedAndroidversion2.2orlatertousetheHTCTransferToolonyouroldphone.
Note:IfyouroldphonehasAndroidversion2.1oranearlierversion,youneedtouseBluetooth
transfer.Fordetails,seeTransferContentFromYourOldPhoneUsingBluetooth.
1. Ifyou’resettingupyournewHTCphoneforthefirsttime,selectGet content from old phone
andtouchNEXT.
–or–
Withtwofingers,swipedownfromthestatusbar,andthentouch >Get content from
another phone.
2. ChoosewhethertotransferfromanoldHTCAndroidphoneorotherAndroidphone.
3. TouchFull transfer,andthentouchNEXT.
4. FollowthestepsshownonyournewphonetodownloadandinstalltheHTCTransferToolfrom
GooglePlaytoyouroldphone,installit,andopenthetool.