HTC One A9 User manual

Available applications and services are subject to change at any time.
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Table of Contents
Introduction 1
AbouttheUserGuide 1
AccessInstructionsonPhone 1
LaunchtheGuide 1
UsingthePhoneGuide 2
CheckBasicOperations 2
ScreenUseforFirst-TimeUsers 2
GetStarted 3
PartsandFunctions 3
SIMCard 4
SDCard 6
InsertSDCard 6
UnmounttheSDCard 7
FormatSDCard 8
RemoveSDCard 8
ChargetheBattery 9
TurnYourPhoneOnandOff 10
UsetheTouchscreen 12
ActivateYourPhone 17
CompletetheSetupScreens 18
TransferContenttoYourNewPhone 20
TransferContentfromanAndroidPhone 20
TransferContentfromaniPhone 21
TransferContentBetweenYourPhoneandComputer 21
WaysofTransferringContactsandOtherContentintoYourPhone 22
BasicOperations 23
Basics 23
HomeScreenandApplications(Apps)List 23
OnscreenNavigationKeys 24
PhoneSettingsMenu 24
UsingQuickSettings 25
CaptureScreenshots 25
PortraitandLandscapeScreenOrientation 26

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Applications 26
AppsList 26
LaunchanApp 29
PhoneNumber 31
SilentMode 32
DoNotDisturbMode 32
AirplaneMode 33
EnterText 33
HTCSenseKeyboard 33
EnterTextbyTypingontheHTCSenseKeyboard 34
EnterTextwithWordPredictionontheHTCSenseKeyboard 35
EnterTextwiththeHTCSenseKeyboardUsingtheTraceKeyboard 36
EnterTextbySpeakingontheHTCSenseKeyboard 37
CalibratetheKeyboard 38
EditText 38
GoogleAccount 39
CreateaGoogleAccount 39
SignIntoYourGoogleAccount 40
GooglePlayStore 40
FindandInstallanApp 41
RequestaRefundforaPaidApp 42
UpdateanApp 42
UninstallanApp 42
GetHelpwithGooglePlay 43
AndroidPay 43
AddaPaymentCard 43
PaywithAndroidPay 44
FingerprintSensor 44
AddaFingerprinttheFirstTime 44
Add,Remove,orEditFingerprints 45
LockandUnlockYourScreen 46
UpdateYourPhone 47
UpdateYourPhoneSoftware 47
UpdateYourProfile 48
UpdateYourPRL 49
YourPhoneInterface 50
HomeScreenBasics 50

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StatusBar 51
NotificationPanel 52
ManageAppNotifications 53
FrontIndicatorLight(LED) 54
ChangeLEDNotificationSettings 54
HTCBlinkFeed-YourDynamicHomeScreen 54
CustomizetheHomeScreen 59
ChangetheWallpaper 59
CustomizetheLaunchBar 60
ChangeYourMainHomeScreen 60
OrganizeYourWidgetPanels 61
WorkwithWidgetsandAppShortcuts 61
HTCSenseHomeWidget 63
CustomizetheLockScreen 66
LockScreenNotifications 67
Themes 68
DownloadThemes 68
BookmarkThemes 69
CreateThemes 69
MixandMatchThemes 70
FindYourThemes 71
ShareThemes 71
DeleteaTheme 71
MotionLaunch 71
TurnMotionLaunchOnorOff 72
WakeUptotheLockScreen 73
WakeUpandUnlock 73
WaketotheHomeWidgetPanel 74
WaketoHTCBlinkFeed 74
AutoLaunchtheCamerawithMotionLaunchSnap 75
MotionLaunchTroubleshooting 75
PhoneApp 77
PlaceandAnswerCalls 77
CallUsingthePhoneDialer 77
SetUpSpeedDial 81
ReturnaMissedCall 81
AnswerPhoneCalls 82

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In-CallScreenLayoutandOperations 82
PlaceCallsfromHistory/People 84
CallHistory 84
OpenCallHistory 85
SaveaNumberFromCallHistory 85
PrependaNumberFromCallHistory 85
BlockaCaller 86
EraseCallHistory 86
OptionalServices 86
Voicemail(Traditional) 86
VisualVoicemail 88
VisualVoicemailOptions 90
ConferenceCalling 91
CallerIDBlocking 91
CallWaiting 91
CallForwarding 92
InternetCalls 92
AddanInternetCallingAccount 93
MakeanInternetCall 93
CallSettings 93
ChangeRingtoneSettings 93
Contacts 95
YourContactsList 95
FindPeople 96
SetUpYourProfile 97
AddEntriestothePeopleApp 97
GetinTouchwithaContact 98
ManagePeopleEntries 99
ImportorCopyContacts 100
MergeEntriesinPeople 100
SendContactInformation 101
ContactGroups 102
BackUpandRestoreYourContacts 104
PrivateContacts 104
MessagingandInternet 106
TextandMultimediaMessaging 106
SendaTextMessage(SMS) 106

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SendaMultimediaMessage(MMS) 107
SendaGroupMessage 108
SaveandResumeComposingaDraftMessage 109
ReadandReplytoaMessage 109
HelpProtectYourMessages 111
BlockUnwantedMessages 112
DeleteMessagesandConversations 112
BackUpandRestoreYourTextMessages 112
TextandMultimediaMessageOptions 114
CreateandSendGmail 116
CreateandSendaGmailMessage 116
CheckReceivedGmailMessages 117
ManageGmailMessages 118
AddAnotherGmailAccount 121
AddanExchangeActiveSyncAccountinGmail 121
GetHelpwithGmail 122
DataServicesGeneralInformation(4GLTEand3GNetworks) 122
4GLTE 123
YourUserName 123
DataConnectionStatusandIndicators 124
TurntheDataConnectionOnorOff 124
ManageYourDataUsage 124
ChromeBrowser 126
UseBrowserTabs 126
AddBookmarks 127
BrowsingHistory 127
PrivateBrowsing 128
SetBrowserOptions 128
ChromeSupport 128
SearchforInformation 128
PerformSearchesontheWebandYourPhone 128
SearchtheWebwithYourVoice 129
SetSearchOptions 129
GetInstantInformationwithGoogleNow 129
NowonTap 132
CameraandVideo 133
TakePicturesandRecordVideos 133

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GetStartedwiththeCamera 133
TakeaPicture 135
CaptureBetterPhotos 135
RecordaVideo 136
TakeaPhotoWhileRecordingaVideo-VideoPic® 136
TakeContinuousCameraShots 137
SelfiesandPeopleShots 137
UseZoeCamera 139
PanoramicShots 140
ProMode 140
RecordaHyperlapseVideo 141
UseHDR 142
RecordSlowMotionVideos 142
ViewPicturesandVideosUsingGallery 142
ViewPicturesandVideos 142
AddPhotosorVideostoanAlbum 144
CopyorMovePhotosorVideosBetweenAlbums 144
SearchforPhotosandVideos 145
ChangetheVideoPlaybackSpeed 145
ViewZoePhotosinGallery 146
TrimVideos 146
EditaHyperlapseVideo 147
View,Edit,andSaveaZoeHighlight 147
PhotoEditor 147
BasicPhotoEditing 147
EditContinuousShots 150
CreativeEffects 151
EnhanceRAWPhotos 157
AppsandFeatures 158
SprintZone 158
NASCARMobile 158
NavigationApps 159
GoogleMaps 159
Scout 162
Hangouts 163
Calculator 164
GoogleCalendar 164

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ScheduleorEditanEvent 165
ViewCalendarEvents 166
ChooseWhichCalendartoShow 166
DismissorSnoozeReminders 166
Clock 166
ChecktheTime 167
SettheDateandTimeManually 167
SetanAlarm 167
AdditionalClockFeatures 167
ChecktheWeather 168
Twitter 169
InstalltheTwitterApponYourPhone 169
TweetonTwitter 169
Facebook 169
InstalltheFacebookApponYourPhone 169
UseFacebook 170
YouTube 170
MusicApps 171
GooglePlayMusicApp 171
SprintMusicPlus 173
HTCBoomSoundwithDolbyAudio 174
ToggleModesinHTCBoomSound 174
UseHTCBoomSoundwithHeadphones 174
GoogleWallet 174
OnlineStorageandFileManagement 175
GoogleDrive 175
HTCSyncManager 177
FileManager 179
VoiceRecorder 180
HTCDotView 181
ChangetheHTCDotViewWallpaper 181
SelectWhichNotificationstoDisplay 182
HTCHelp 182
Connectivity 183
TransferFilesBetweenYourPhoneandaComputer 183
Wi-Fi 184
TurnWi-FiOnandConnecttoaWirelessNetwork 184

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PreventNotificationsfromUnsecuredWi-FiNetworks 184
ConnecttoaWi-FiNetworkviaWPS 185
DisconnectfromaWirelessNetwork 185
Wi-FiDirect 185
VirtualPrivateNetworks(VPN) 186
AddaVPNConnection 186
ConnecttoaVPN 186
DisconnectFromaVPN 187
MobileHotspot 187
ShareInternetConnectionviaUSBTethering 187
Bluetooth 188
BluetoothInformation 188
ConnectaBluetoothHeadsetorCarKit 188
ReconnectaHeadsetorCarKit 189
DisconnectFromaBluetoothDevice 189
SendInformationUsingBluetooth 190
WhereSentInformationisSaved 190
ReceiveFilesUsingBluetooth 191
HTCConnect 191
ShareMediaUsingHTCConnect 192
StreamMusictoSpeakersPoweredbyQualcommAllPlayMediaPlatform 194
StreamMusictoBlackfireCompliantSpeakers 194
GlobalServices 197
SettheCommunicationsMethodforGlobalUse 197
ActivateSprintWorldwideServiceonYourAccount 197
YourPhone’sSIMCardforInternationalGSMRoaming 197
EnableGlobalRoamingMode 198
MakeandReceiveWorldwideCalls 198
SprintInternationalVoicemailService 199
SetUpYourVoicemailAccessNumberforInternationalUse 199
AccessYourVoicemailInternationally 200
InternationalDataRoaming 200
AccessEmailandDataServicesInternationally 201
ContactSprintforAssistancewithInternationalService 201
Settings 203
BasicSettings 203
AirplaneModeSettings 204

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Wi-FiSettings 204
BluetoothSettings 204
MobileDataSettings 204
HTCConnectSettings 205
MoreWireless&NetworkSettings 205
PersonalizeSettings 205
CustomizetheHomeandLockScreenSettings 205
Ringtone 205
NotificationSound 206
Alarm 206
Font 206
KeyboardandDialerColor 206
FingerprintScannerSettings 207
Accounts&SyncSettings 207
AddYourSocialNetworks,EmailAccounts,andMore 207
AddOneorMoreGoogleAccounts 207
ManageYourOnlineAccounts 208
LocationSettings 209
LocationSetting 209
GoogleLocationHistory 209
HTCLocationServices 210
SecuritySettings 210
ScreenLockSettings 210
LockScreenandPasswordSettings 212
AllowInstallationofThird-PartyPrograms 212
WorkwithCertificates 212
AccessibilitySettings 213
NavigateYourPhonewithTalkBack 214
BackupandReset 216
Backup 216
ResetYourPhone 218
GetContentFromAnotherPhone 219
Google 219
Display&GesturesSettings 219
GloveMode 219
Auto-rotateScreen 219
FontSize 220

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Brightness 220
ColorProfile 220
ScreenTimeout(Sleep) 221
Daydream 221
MediaGesture 221
MotionLaunchGestures 221
HTCBoomSoundwithDolbyAudio 222
Sound&NotificationSettings 222
SoundProfileandVibrate 222
Volumes 222
NotificationandAlarmSound 222
DoNotDisturb 223
IncomingCalls-Ringtone 224
IncomingCalls-OtherOptions 224
SystemSoundSettings 224
Notification-FlashNotifications 225
Notification-AppLightNotifications 225
Notification-LockScreenNotifications 225
CallSettings 226
CallFeatures 226
VoicemailSettings 226
HearingAids 226
CDMACallSettings 227
InternetCallSettings 228
AppsSettings 228
UninstallThird-partyApps 228
ClearApplicationCacheandData 228
DisableApps 229
Storage&USBSettings 229
TypesofStorage 229
SDCardStorageSettings 229
CopyFilesToorFromYourPhone 232
MakeMoreStorageSpace 233
PowerSettings 233
BatteryOptimizationforApps 233
UsePowerSaverMode 234
UseExtremePowerSavingMode 234

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CheckBatteryUsage 235
CheckBatteryHistory 235
DisplaytheBatteryPercentage 235
BatterySavingTips 235
MemorySettings 237
Language&KeyboardSettings 237
ChangethePhoneLanguage 237
SpellChecker 238
KeyboardandInputMethods-HTCSenseInput 238
KeyboardandInputMethods-GoogleVoiceTyping 239
SpeechSettings 239
Date&TimeSettings 239
Printing 239
ActivateThisDevice 240
SystemUpdates 240
AboutYourPhone 240
ForAssistance 242
Troubleshooting 242
Specifications 243
SprintAccountInformationandHelp 244
SprintAccountPasswords 244
ManageYourAccount 244
SprintSupportServices 245
CopyrightInformation 246
Index 248

Introduction 1
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewHTCphone.Thefollowingtopicsexplainhowbesttousethis
guidetogetthemostoutofyourphone.
Before Using Your Phone
ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone
thoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone’ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone’shomescreen,whichisdisplayedby
tapping .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsandotherillustrationsinthisuserguidemayappeardifferentlyonyourphone.Key
labelsintheuserguidearesimplifiedfordescriptionpurposesanddifferfromyourphone’sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A
microSD™ormicroSDHC™cardisreferredtoasan"SDCard"ora"memorycard."
Access Instructions on Phone
Thesetopicswillhelpyoufindhelponyournewphoneandwillintroducethebasicsofusingyour
phone’stouchscreenifyouareanewuser.
Launch the Guide
AmobileuserguideisavailableonlineandiseasilyaccessiblefromtheAppsscreen.
n Tap > > HTC Mobile Guide.

Introduction 2
Using the Phone Guide
Themobileuserguidecontainsallinformationfoundhere.Inaddition,thereisasearchboxwhere
youcanquicklylookforinformation.Justenterwhatyouwanttolookforandrelatedtopicswill
appear.
Check Basic Operations
Tohelpyoulearnhowtouseyourphonefaster,checkthefollowingsections.
n GetStarted
n BasicOperations
n YourPhoneInterface
Screen Use for First-Time Users
Thesetopicswillgetyouupandrunningwithusingthephone’stouchscreen.
n UsetheTouchscreen
n OnscreenNavigationKeys

Get Started 3
Get Started
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice
thefirsttime.
Parts and Functions
Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.
Note:Yourphone’sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample
imagesonly.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandkeys.
Part Description
LED Displaysaphonenotification,chargingstatus,oralert.
Earpiece Letsyouhearthecallerandautomatedprompts.
Front camera Takespicturesandrecordsvideoswhilefacingthescreen,and
allowsyoutovideoconference.

Get Started 4
Part Description
Volume button Allowsyoutoadjusttheringtoneormediavolumeoradjustthe
voicevolumeduringacall.
Power/Lock button Pressquicklytoturnoffandlockthephonescreen.Pressandhold
toturnthephoneonorofforswitchtoairplanemode.
Touchscreen Displaysalltheinformationneededtooperateyourphone,such
asthecallstatus,theContactslist,andthedateandtime.Also
providesone-tapaccesstoallofyourfeaturesandapplications.
Fingerprint sensor Quicklywakeupandunlockyourphonewithyourfingerprint.You
canregisterupto5fingerprints.SeeFingerprintSensor.
microSD card tray and eject
hole
AllowsinstallationofamicroSDcardforadditionalstorage.The
microSDcardissoldseparately.SeeSDCard.
Nano SIM card tray and
eject hole
HoldsthepreinstalledSprint4GLTE™nanoSIMcard.SeeSIM
Card.
Proximity sensor Detectshowcloseanobjectistothesurfaceofthescreen.Thisis
typicallyusedtodetectwhenyourfaceispressedupagainstthe
screen,suchasduringaphonecall.
Whiletalkingonthephone,thesensordetectstalkactivityand
turnsoffthescreentopreventaccidentalkeytaps.
Dual flash Helpsilluminatesubjectsinlow-lightenvironmentswhenthe
cameraisfocusingandcapturingapictureorvideo.
Speaker Letsyouhearthedifferentringtonesandsounds.Thisspeaker
alsoletsyouhearthecaller’svoiceandautomatedprompts.
Charger/Accessory jack AllowsyoutoconnectthephonechargerortheUSBcable
(included).
Microphone Transmitsyourvoiceforphonecallsorrecordsyourvoiceor
ambientsoundsforvoicerecordingsandvideos.
3.5 mm headset jack Allowsyoutoplugineitherastereoheadsetoranoptional
headsetforconvenient,hands-freeconversations.
Camera Letsyoutakepicturesandvideos.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.
SIM Card
TheSIMcardisanICcardcontainingphonenumberandothercustomerinformation.
Handling a SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard.

Get Started 5
n CustomerisresponsibleforanydamagecausedbyinsertingSIMcardinanother-brandICcard
reader,etc.Sprintisnotresponsibleinsuchcase.
n AlwayskeeptheICchipclean.
n Wipecleanwithadry,softcloth.
n Avoidapplyinglabels.MaydamageSIMcard.
n SeeinstructionsincludedwithSIMcardforhandling.
n SIMcardisthepropertyofSprint.
n SIMcardisreplaceable(atcost)incaseofloss/damage.
n ReturnSIMcardtoSprintwhencancelingsubscription.
n ReturnedSIMcardsarerecycledforenvironmentalpurposes.
n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.
n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMcard.
Sprintisnotresponsiblefordamagesfromstoredinformationthatislost.
n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorphone(SIMcard
inserted)islostorstolen.Fordetails,contactCustomerService.
n Alwayspoweroffphonebeforeinserting/removingSIMcard.
Insert SIM Card
FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinsertinga
SIMcard.
Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.
1. Holdthephonefacedown.
2. Fullyinsertthetrayejectpin(includedinthebox)intothesmallholenexttothenanoSIMcard
trayslotuntilthetrayejects.

Get Started 6
3. PullthetrayoutandplacethenanoSIMcardintothetray.MakesurethatthenanoSIMcard’s
goldcontactsarefacingup.
4. Insertthetraybackintotheslot.
SD Card
YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It
supportscardsupto128GB.Somecardsmaynotoperateproperlywithyourphone.
SD Card Cautions
Data:InformationstoredonSDCardcanbecomelostorchangedaccidentlyorasaresultof
damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.Sprintisnot
responsiblefordamagesfromdatathatislostorchanged.
Reading/Writing Data:NeverpowerofforremoveBatterywhilereadingorwritingdata.
Battery Level:Alowbatterychargemaypreventreading/writingtoSDCard.
Handling SD Card:Use/storeSDCardsawayfromthereachofinfants.Maycausechokingif
swallowed.
Insert SD Card
FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff
beforeinsertingorremovinganSDcard.
1. Turnoffthephone.
2. Holdthephonefaceup.
3. Fullyinsertthetrayejectpin(includedinthebox)intothesmallholenexttothemicroSDcard
trayslotuntilthetrayejects.

Get Started 7
4. PullthemicroSDcardtrayout,andplacethemicroSDcardintothetray.
5. InsertthemicroSDcardtraybackintotheslot.
6. Turnonthephone.
Unmount the SD Card
WhenyouneedtoremovetheSDcardwhilethephoneison,unmountthestoragecardfirstto
preventcorruptingordamagingthefilesinthestoragecard.
1. Tap > > Settings.
2. TapStorage & USB.
3. Dooneofthefollowing:
l IftheSDcardappearsunderRemovablestorage,tap nexttothecardname.
l IfyourstoragecardappearsunderInternalstorage,tapthecardname,andthentap >
Eject.
Important:IftheSDcardisusedasinternalstorageandthereareappsthatweremovedtothe
card,youwillnotbeabletoopentheseappsafterunmountingthecard.

Get Started 8
Format SD Card
WhenyouwanttochangethestoragesettingoftheSDcardfromremovablestoragetointernal
storage,youwillbepromptedtoformatitfirst.
Note:WhenyouformatorerasetheSDcard,thefilesCANNOTberetrieved.Tohelppreventthe
lossofimportantdata,pleasecheckthecontentsbeforeyouerasethecard.
Important:FormattingorerasingthemicroSDcardmaynotpermanentlyerasealldatafromthe
card,includingpersonalinformation.
1. Tap > > Settings.
2. TapStorage & USB.
3. Dooneofthefollowing:
l IftheSDcardappearsunderRemovablestorage,tapthecardname,andthentap >
Settings>Format as internal.TapErase & format,tapOK,andthenchoosewhether
youwanttomovedatatotheSDcard.
l IfyourstoragecardappearsunderInternalstorage,tapthecardname,andthentap >
Format as portable.TapFormat,andthentapDone.
Remove SD Card
FollowtheseinstructionstoremoveanSDcard.Alwayspowerthephoneoffbeforeinsertingor
removinganSDcard.
1. Turnoffthephone.
2. Holdthephonefaceup.
3. Fullyinsertthetrayejectpin(includedinthebox)intothesmallholenexttothemicroSDcard
trayslotuntilthetrayejects.
4. GentlypullthemicroSDcardoutoftheslot.
5. ReplacethemicroSDcardandtray.