HTC SM-TP001-0704 User manual

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 1 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Elf/Elfin series model
Service Manual
HTC Proprietary
Confidential Treatment Requested
Rev. A08
MAR 21, 2008
Engineering Mobility

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 2 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Revision Control Table
Rev Date Contents Dept. Revised App
Dept Stage/Per
AX01 2007/05/03 First Release PSE Ares Chang GSD CVT
AX02 2007/05/21
Modify LEAKAGE CURRENT
MEASUREMENT in page37 PSE Ares Chang GSD MV
A01 2007/06/05
1. Modify the FS 1.5 ver and SPL
2. add the DIAGNOSTIC
PROGRAM test step
3. Modify the COSMETIC
INSPECTION CRITERIA
PSE Ares Chang GSD MV
A02 200708/10
Add reflash Touch flo tool on P44
Update SPL photo PSE Ares Chang GSD MV
A03 2007/08/21 Add LCD inspection criteria on P56 PSE Ares Chang GSD MV
A04 2007/08/22 Modify board Level on P66 PSE Ares Chang GSD MV
A05 2007/11/23 Modify the electric screw driver speed PSE Ares Chang GSD MV
A06 2008/01/02 Modify the SPL PSE Ares Chang GSD MV
A07 2008/01/30 Update LCD assembly process PSE Ares Chang GSD MV
A08 2008/03/21
Update the USB CON repair noticed
on P65 PSE Ares Chang GSD MV

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 3 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
TABLE OF CONTENTS
CHAPTER 1 – INTRODUCTION........................................................................................................................................4
FEATURES.........................................................................................................................................................................4
CHAPTER 2 – TOOLS.....................................................................................................................................................10
2.1 REPAIR LEVEL DEFINITION....................................................................................................................................................10
2.2 LIST OF SERVICING TOOLS......................................................................................................................................................10
CHAPTER 3 –DISASSEMBLING AND ASSEMBLING...................................................................................................11
CHAPTER 4 – DIAGNOSTIC PROGRAM.......................................................................................................................21
4.1 LIST OF DIAGNOSTIC /WINCETEST ITEMS...........................................................................................................................21
4.2TEST PROCEDURE....................................................................................................................................................................22
4.3 BATTERYRUNDOWNTESTPROCEDURE....................................................................................................................30
CHAPTER 5 –SOFTWARE UPGRADE PROCEDURE...................................................................................................35
RUU (RE-FLASH UPGRADE UTILITY)..........................................................................................................................................35
5.2 SD CARD UPGRADE..................................................................................................................................................................39
5.3 REFLASH TOOL FOR CHANGE COLOR ID UPGRADE PROCESS ...............................................................................................41
CHAPTER 6 –LEAKAGE CURRENT MEASUREMENT.................................................................................................44
CHAPTER 7 – COSMETIC INSPECTION CRITERIA.....................................................................................................48
7.1 CLASSES DEFINITION OF INSPECTIVE AREA............................................................................................................................48
7.2 MAIN UNIT INSPECTION...........................................................................................................................................................49
COSMETIC OF CAMERA.................................................................................................................................................................52
7.4 DISPLAY INSPECTION:.............................................................................................................................................................53
CHAPTER 8 –TROUBLESHOOTING AND REPAIR.......................................................................................................54
CHAPTER 9 –GENERIC SPARE PART LIST .................................................................................................................59
SPLFOR REPAIR ...........................................................................................................................................................................59
SPLPHOTO....................................................................................................................................................................................60
BOARD LEVEL ...............................................................................................................................................................................64
REPAIR NOTICE OF THE USB CONNECTOR (CON9) .................................................................................................65

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 4 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
APPENDIX........................................................................................................................................................................66
AGENERIC LABELING PLAN ........................................................................................................................................................66
CHAPTER1–INTRODUCTION
This manual provides the technical information to support the service activities of the pocket PC phone.
This document contains highly confidential information, so any or all of this document should not be revealed to any third
party.
Features
Target
 Primary for consumer market with reduced
size in thickness and length
Platform
 Bar-type PDA form factor with Tri-band Edge, 2 Mega
Pixel camera, Wi-Fi and Bluetooth
 Microsoft Windows Mobile 6 Professional
Dimension
 99.9 mm(L) x 58 mm(W) x 13.9 mm (T)
 112 g with battery pack
Processor/Chipset
 TI OMAP 850, 200Mhz
Memory
 ROM
 128 MB NAND (default)
 256 MB NAND (optional)
 SDRAM: 64 MB mobile Double Data Rate
(DDR)
LCD Module
 2.8" 240 x 320 dots resolution
 65K-color TFT LCD with backlight
 Sensitive Touch Screen
GSM/EDGE Function
 Internal antenna
 GSM/GPRS/EDGE Tri-band
(900/1800/1900)
 GSM/GPRS/EDGE
 900: 880-915, 925-960MHz
 1800: 1710-1785, 1805-1880MHz
 1900: 1850-1910, 1930-1990MHz
 Global roaming
 Auto band switching
 Generic Services
 Call Holding, Waiting, Forwarding
 Call Barring
 CLI (Calling Line Identity)
 SMS (Short Message Service)
 SMSMT, SMSMO, SM Reply, SM
Replace, SM Acknowledgement, 8
Bits SMS Data
 Concatenated messages, up to 640
characters
 Display own number, telephone
number storage capability in terminal
and SIM card
 Network selection
 Cell broadcast
 Multi-party conference capability

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 5 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
 Phase 2+ Unstructured
Supplementary Service Data
 Audio Codec: AMR/EFR/FR/HR
 Network Lock
 CPHS (Partial)
 E-GPRS Function
 EGPRS class B
 Multi-slot standard class 10
 MO/MT SMS over GPRS
 PBCCH
 SIM
 1.8/3V of SIM
 SIM Application Tool Kit release 98
class 3 and 99 (Partial)
 SIM+ (manufacturer option)
 Over the Air (OTA) programming
 Fixed Dialing Number (FDN)
 Abbreviation Dial Number (ADN)
 Security Pin 1 & 2 control
Connectivity & Interface
 Bluetooth
 Compliant with v2.0
 Class 2 transmit power
 Supported profiles:
 Generic Access profile
 Serial Port profile
 Headset profile
 Object Push profile
 PAN
 Hands-free profile
 Generic Object Exchange profile
 A2DP
 AVRCP
 SIM Access Profile
 Service Discovery profile
 HID profile
 File Transfer Profile
 Basic Printing Profile
 Activesync-Over-Bluetooth
 WiFi (manufacturer option)
 IEEE 802.11b/g compliant
 Internal WLAN antenna
 Data rate up to 54Mbps, auto fallback
for extended range
 ELP mode
 Security 802.11i and AES
 However, OS doesn’t support 802.11i
and AES
 WPA authentication – WEP, WPA,
PSK, EAP-TLS, PEAP, LEAP,
 Signaling interfaces between the
terminal device and the servers:
mutually authenticated and encrypted
utilizing TLS (RFC 2246) with RC4
encryption with SGA1 used as the
message integrity check
 QoS
 802.11 WME QoS
 802.11e
 Fast AP to AP handover
 USB 2.0 with full speed
 11-pin mini-USB
 audio jack in one
 HTC H2Wire support
 Micro SD card slot
 SDHC support

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 6 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
 External antenna connector
 1.8/3V SIM card
Digital Camera
 2 MP Colors CMOS Fixed Focus Camera
 Preview mirror
Power
 Battery
 Removable and chargeable Lithium
ion battery, 1100 mAh
 Charging time:
 4 hours max at 0 °C in off mode or
standby mode by AC
 3 hours max at 25 °C in off mode or
standby mode by AC
 Battery life
 WMA: 12 hours (base on NSTL test
case)
 WMV: 8 hours (base on NSTL test
case)
 Talk time: 3.5 ~ 5 hours (base on RF
power level 5~12)
 Standby time: 150 ~ 200 hours (base
on multi-frame 2~5)
 AC adaptor
 AC input: 100 ~ 240V AC, 50/60 Hz
 DC output: 5V and 1A
Keyboard/Button/Switch
 Power button (Position: Top)
 Short Press: system sleep on/off
 Long Press: power on/off
 One 5-way navigation pad
 Key orientation shall be adjusted after
view changed
 Send / Hands-free button
 Long Press during the call:
Hands-free On/Off
 End button
 Volume Up & Down (Position: Upper left)
 Camera button (Position: Bottom right)
 Reset
Notification
 One bi-color (green and red) LED for GSM standby,
GSM message, GSM network status, notification,
and charging status
 One bi-color (blue and green) LEDs for WiFi (Green)
and Bluetooth (blue) status
 Vibration for notification
 Notification by sound and message on the display
Audio
 Built-in Microphone
 Receiver
 Loud speaker for Hands-Free supported
 Full duplex
 Audio sampling rate
 16-bits with 8KHz, 11KHz, 22KHz,
44.1KHz
 AMR-NB / AMR-WB / AAC / AAC+ / eAAC+
/ WAV / WMA / MP3 codec
 Audio path routing for VoIP over WLAN
Stylus
 Lock type mechanism (Position: top right
corner)

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 7 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Lanyard / Strap Hole
 Stylish lanyard to wear phone with neck as
pendant or to attach various phone straps
Accessories
 User manual, Quick start guide & Sync. software CD
 Screen Protector
 Stylus
 3-in-1 stylus
 Travel Charger (AC adapter)
 Pouch (Carrying Case)
 USB Sync Cable (mini-USB/USB)
 Battery
 Wired Stereo Headset
 3.5 mm Audio Adaptor
 3.5 mm Audio Adaptor with Microphone
 Wired Remote Controller, RC W100
 Wired Remote Controller with Earphone, RC E100
 Mono Bluetooth Headset, BH M100
 Mono Bluetooth Headset, BH M200
 Stereo Bluetooth Headset, BH S100
 Bluetooth Keyboard
 Y-Cable 11 pin to 5pin + 6pin
 Y-Cable 11 pin to 5pin + 3.5 mm Audio Jack
 Car Charger
 Generic Car Holder
Optional support accessories
 Wired Car Kit
 Bluetooth Car Kit
 Battery Charger
 Extended Battery
Microsoft Windows Mobile 6 Applications
 Microsoft Outlook Mobile
 Messaging (SMS/E-mail), Contacts,
Calendar, Tasks, Email Set Up Wizard
 Microsoft Internet Explorer Mobile
 Microsoft Media Player Mobile
 Microsoft ActiveSync
 Microsoft Windows Mobile Update
 Microsoft Windows Mobile Marketplace
 Internet Sharing
 Picture & Video
 Games
 File Explorer
 Device Management
 Security Enhancement
 Storage Card Encryption, Device Lock
 Microsoft Office Mobile
 Word, Excel & PowerPoint Mobile
 Microsoft Windows Live!
 Windows Live Messenger
 Windows Live Mail (Push Mail)
 Windows Live Contacts
 Windows Live Search
 Windows Live Spaces
 Microsoft Remote Desktop Mobile [optional]
Value Added Applications
 Camera / Camcorder
 Camera Mode
 Encoding format: JPEG
 Resolution: UXGA1600x 1200,
SXGA 1280x960, VGA 640x480, QVGA
320x240, QQVGA 160x120
 Digital Zooming: at least 10X
 Time & Date Stamp

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 8 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
 Camcorder Mode
 8 fps encoding for QCIF resolution
 Encoding format
 H.263 + AMR-NB (.3gp)
 MPEG4 + AMR-NB (.mp4)
 Ring Tone Enhancement
 MIDI
 40 polyphonic & Standard MIDI format 0
and 1 (SMF) / SP MIDI
 AAC, AAC+, eAAC+, MP3, WMA, WAV,
QCELP, MPEG4, AMR-NB and AMR-WB
 DirectShow Filters for WMP - Audio
 Audio Playback format: AAC, AAC+,
eAAC+, MP3, WMA, WAV, QCELP, MPEG4,
AMR-NB and AMR-WB
 DirectShow Filters for WMP - Video
 Video Playback format: H.263, MPEG4,
WMV, Motion JPEG (.avi)
 20-25 fps decoding for H.263 & MPEG4 @
QCIF resolution
 Combined Bit Rate: 64Kbps (playback)
 Picture & Video Enhancement
 Video Thumbnail Preview: H.263 (.3gp),
MPEG4 (.mp4), Motion JPEG (.avi)
 Integrate with camera and WMP for video
files management and playback
 ZIP
 Smart Dialing
 MMS Client
 Partial Compliant to MMS 1.2 & 1.3 (when
available)
 Voice Speed Dial
 Speaker Dependent
 Document Viewer - PDF
 OMADRM Engine: For all types of files (Pictures,
audio, application etc.), and also all types of
delivery method (MMS, email etc.)
 OMA 1.0 / 2.0 when available
 Multi-DRM support : MSFT & OMA DRM
 SIM Manager
 Comm. Manager
 STK R99 partial
 Audio Manager
 Music Player
 Voice Recorder
 Task Manager
 Backup Tool
 TouchFLO Multi-devices
 PDA
 Quick Launcher
 Favorite People
 Media Hub Mini
 TouchFLO Scrolling
 Java MIDlet Manager (J2ME, CLDC 1.1, MIDP
2.0)
 JSR 185 JTWI
Customer Specific Applications
 HTC Home
 RSS Reader & Podcast
 Opera Browser
 Streaming Media Player
 Push E-mail
 RIM Blackberry
 Visto
Regulatory
 Microsoft Windows Mobile Logo (NTSL)

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 9 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
 USB Certification
 BQB Certification
 WiFi Certification
 CB Certificate/report [International]
 GCF Certification [European Union]
 R&TTE: EMC / EMI, Safety SAR [European
Union]
 PTCRB Approval [North America]
 UAELAB [UAE]
 ICASA [South Africa]

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 10 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
CHAPTER2–TOOLS
2.1 Repair Level Definition
Unit
L0 Accessory test and unit SWAP
L1 Unit Test and ROM Re-flash
L2 Refurbishment and Module Swap +L1
L2.5 M/B Repair(connecter, button, MIC…) +L2
Note：These level is for reference only depends on service model
2.2 List of Servicing Tools
level No. Item Use For Remark
1 Mini USB DATA interface Cable Check for mini USB communication;
RUU re-flash
2 Earphone Headset For Audio test.
3 AC Adapter Transfer AC to DC for Unit
4 WLAN AP For WiFi test
5 Micro SD Card with Diagnostic test
program (must be encoded by HTC)
For unit diagnostic test HTC design
6 128MB micro SD memory card ( must
be encoded by HTC)
For unit ROM code transfer to SD
card for re-flash
HTC design
7 Unit current consumption test fixture HTC design
8 Power supply Measure Unit current consumption Local purchase
9 Current Meter Local purchase
L 1
10 Mobile tester For RF test Local purchase
11 Special Made Plastic Stick Assembly & Disassembly HTC special tools
12 Hand tools Assembly & Disassembly Local purchase
L 2
13 Label printer Print agency label if replacing M/B Local purchase
14 Lead-free Soldering station Board level repair Local purchase
L 2.5 15 Air heater Board level repair Local purchase

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 11 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
CHAPTER 3 –DISASSEMBLING AND ASSEMBLING
Assembly Procedure
Tools:
1. Glove & Lens Cleaning Tissue.
2. Plastic type tweezers.
3. PHILIP Screw Driver 000X40.
4. TORX Screw Driver T5X40
5. Flat Plastic Stick
6. ESD bracelet.
7. Air gun
8. Clean environment
Assemble the receiver in the receiver slot
Assemble the keypad into the slot on the
bezel
3 4 5 2 1

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 12 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Assemble the rigid-flex board.
Fasten the 2 screws as the location
indicated and apply the mylar on the
rigid-flex board to press down rigid-flex
board FPC.
72H00353-10M
Torque: 1.0 +- 0.1kg-cm
Assemble the Camera.
Assemble the LCD and LCD supporter
and make sure that the FPC goes
through the supporter hole.

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 13 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Insert the LCD FPC into the slot and
make sure that the white line on the FPC
align with the M/B connector’s edge and
apply the Mylar on the LCD connecter.
Assemble the SIM Rubber.
Assemble the vibrator and put the wire in
the fillister as the picture shown on the
left.
Fasten the 2 screws to fix the main board
with LCD supporter.
72H01050-00M
Torque: 0.4 +- 0.1kg-cm

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 14 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Insert the vibrator wire into connecter on
the Main Board.
Assembly rigid flex board FPC on the
Main Board and check the panel and
LCD if any exists on the sruface( stain,
filament, scratch…etc )
Warning: Please apply air gun to clean
the LCM & casing surface in CLEAN
ENVIRONMENT , and ensure no dust or
particle inside before assemble into
bezel.
Assemble the speaker on the antenna
cover slot at location indicate.

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 15 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Assemble the antenna cover.
Fasten the 4 screws to fix the housing
with bezel.
New screw P/N: 72H02401-00M
Screw,Delta PT,T5,M1.5*6,ELFIN
Torque: for new build,
1&2(Torque) : 1.0±0.05kg-cm(700RPPM)
3&4(Torque) : 1.3±0.05kg-cm(700RPPM)
Torque : For rework,
1&2(Torque):1.0±0.1 kg-cm(700RPPM)
3&4(Torque):1.3±0.1 kg-cm(700RPPM)
Assemble the battery.
3&4
1&2

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 16 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Assemble battery cover and insert Stylus.
-----Assembly process is done-----

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 17 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Disassembly Procedure
Main Unit
Apply the force on the location indicates
and Remove the battery cover
1. Pull out the Stylus.
2. Eject the micro SD card if inserted.
Unfasten the 4 screws (Red Circles).
Gently slide the battery cover
toward this direction

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 18 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Remove the antenna cover.
If damage when disassemble the
speaker/receiver, must replace new
Hold the flat plastic stick vertically and
slide through the gap to disassemble.
Unplug the rigid flex board FPC
connecter
Remove the receiver, keypad FPC and
keypad.
If damage when disassemble the
speaker/receiver, must replace new
1
2
3
4

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 19 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Unfasten the 2 screws on the rigid-flex
board.
Remove the mylar* on the rigid-flex
board.
Release the touch window FPC
connector by unlocking the switch.
* This Mylar is reusable.
Remove the rigid-flex board and keypad
from bezel.
1. Unplug the vibrator connecter.
2. Unfasten the 2 screws on the LCD
supporter.
Disassemble the main board from
B-cover by releasing the hooks.
The hook on the B-cover to grab the main
board at location indicates.

6/30/2008 2:33:43 PM
Doc. No. DOC-00028788 REV.
Issued Date 2007/05/03
.
Revised Date 2008/03/21 A08
Doc. Title Elf/Elfin series model Service Manual Page 20 of 73
HTC CONFIDENTIAL
SM-TP001-0704
HTC Corporation
Remove the mylar and unlock the LCD
connector and remove the FPC.
Remove the Camera from its connector
------ Disassembly process is done--------