Htc Kiwi User manual

HTC Confidential

HTC confidential

Service Manual

for KIWI/H1915/H1920

HTC Proprietary

Confidential Treatment Requested

Rev. A02

March 12, 2004

HTC Corp.

Engineering Mobility

HTC Confidential

HTC confidential

TITLE: Service Manual

REV.

O.

DATE CO TE TS DEP. REVISED APP

´

D STGE.PER.

AX01

Mar,18

2003

Fist Draft

Technical

Support

Vince

Huang

A01

Mar,27

2003

First Release

Technical

Support

Vince

Huang

A02

Mar,12

2004

Add shipping mode and

backup battery inspection

SOP

Technical

Support

Vince

Huang

HTC Confidential

HTC confidential

Table of contents

1. I TRODUCTIO ･･･････････････････････････････････････････････ 4

2. PRODUCT CO FIGURATIO ………………………………………………… 4

3. LABLE PLA ･･････････････････････････････････････････････････ 7

4. ASSEMBLI G A D DISASSEMBLI G ･･････････････････････････････ 11

4.1 DISASSEMBLI G ･･･････････････････････････････････････ 11

4.2 ASSEMBLI G ･････････････････････････････････････････ 15

5. PROBLEM DIAG OSTICS ･･･････････････････････････････････････ 20

5.1 TOOLS REQUIRED･･････････････････････････････････････ 20

5.2 HOW TO E TER DIAG OSTIC ･････････････････････････････ 20

5.3 LIST OF DIAG OSTICTEST ITEM ･･････････････････････････ 20

5.4 TEST ITEM OPERATIO ･･････････････････････････････････ 21

5.5 SHIPPI G MODE･･･････････････････････････････････････ 22

5.6 BACKUP BATTERY ISPECTIO ･･･････････････････････････ 24

6. DIAG OSTICS PROGRAM ･･･････････････････････････････････････ 26

6.1 LIST OF TEST JIGS ･････････････････････････････････････ 26

6.2 TROUBLESHOOTI G A D REPAIR ･････････････････････････ 27

6.3 FAULTY TREE ･････････････････････････････････････････ 30

7. REFLASH PROCEDURE ････････････････････････････････････････ 31

8. SPARE PARTS LIST ･･･････････････････････････････････････････ 33

9. MB MAJOR COMPO E T ･･････････････････････････････････････ 32

HTC Confidential

HTC confidential

1. Introduction

This manual provides the technical information to support the service activities of the KIWI.This

document contains highly confidential information, so any or all of this document should not be

revealed to any third party.

2. Product Configuration

Platform

• Windows CE Merlin OS – English, French, German, Italian, Spanish, Traditional Chinese, Simplified Chinese, Japanese.

• A low cost PDA built with optimized number of key elements

• Dimensions: Main unit

70mm(W) x 113.6mm(L) x 12.7mm (T)

• Weight (Main Unit) ->115g

Processor

• Intel Cotulla 200 Hz

Memory

• ROM:

16MB and Flash ROM

Boot ROM :4M Bit (Bootloader)

RAM:

64 B SDRA (46MB user accessible)

LCD Module

• Philip LCD 3.5” , reflective type TFT Color with 6pcs LED back light & 64K colors

• Touch sensitive screen

ASIC

• HTC ASIC 3 (TC222C56)

Stylus

• Around 100 mm

Hardware Buttons/reset button

• One power button

• One recording button

• One soft reset switch

• Four software programmable AP buttons with wake up function

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• One 5-way joy stick

Notification

• One bi-color LED for Event Alarm or PDA charging status

• otification by Sound and Message on the display

Audio

• Microphone

• Speaker

• One 2.5mm Earphone Jack, with stereo sound

• MP3 stereo (through audio jack)

Power

• Battery

 Rechargeable 900mAH, Lithium Ion battery

 User Swappable Battery

 Battery life: >8 hrs

 Back up battery

 Data retention time: 72 hrs

 Battery fully charge time: 4 hours

• AC Adapter

 AC input: 100~240 Vac, 50/60Hz

 AC input current: 0.2 Aac max.

 Output voltage: 5Vdc (typical)

 Output current: 2A (typical)

 Same as H38XX/H39XX serious

SD Slot

• Support both memory and IO

• Support SD/MMC type standard

Environment

• Operating temp.: 0 ~40 degree C. Humidity : 80% RH

• Storage temp.: -20 ~ 60 degree C. Humidity : 80% RH

Peripheral Interfa e

• Infrared Port IrDA SIR x 1, Transceiving range: 30cm

• Combo Port for USB and power

• Audio Jack (2.5mm)

• SD slot connector

A essories

• USB sync. Cable: 22 pins USB connector + DC Jack

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• AC adapter

• Stylus

• Ear plug

Options

• Stylus

• Battery

• USB Cradle (Battery Charger Included) – 22 pins Combo Port

 Main-Battery Charger

 PDA + Sled Slot for Active sync. And Battery Charger

 Rechargeable 900mAH, Lithium Ion battery

 DC-In Jack

 LED Indicator

Regulatory

• EMC / EMI: CE, FCC

• Safety: UL

• Pocket PC Logo

Appli ations

• Power Management

• Data Backup

• Back Light Control

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3.Label Plan

3.1 iPAQ H1915 Agency Label (on back housing under battery)

HP P/N: 311578-001

HTC P/N: 77H00067-00

Image file: See below

Size: 32.00 mm x 48.30 mm

Barcode Type: Code 39

FG barcode printing of area: 32 mm x 12mm

3.2 iPAQ H192 Agency Label

HP P/N: 331579-001

HTC P/N: 77H00068-00

Image file: See below

Size: 32.00 mm x 48.30 mm

Barcode Type: Code 39

FG barcode printing of area: 32 mm x 12mm

Reserve for FG barcode printing of area.

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3.3 SKU S/N Format (1 digit format)

S/N: CCSYWWZZZZ

CC: Country of anufacture

2 capital alpha (A-Z) characters, ISO 3166 Alpha-2 Code list. (Ex: TW=Taiwan)

S: Site Code

1character, pre-assigned by HP (ex: C=HTC TW)

YWW: Date of anufacture

The date of manufacture is expressed alpha-numerically by year counting from the base year, 2000, and week of

manufacture

ZZZZ: Sequence Number

Alphanumic, Base 31(0 through 9 and B through Z (A, E, I, O and U are disallowed characters), unique identifier that

identifies the exact unit, which was manufactured in the lot, produced within the date of manufacture. This number is the

serialization identifier which is essential to track the shipped, delivered, invoiced, installed, inventoried, repaired and

possibly returned or written off or scrapped, item itself, throughout the life cycle of unit. (ex: An example of a serial

number using all sub-elements above would be: DE=produced in Germany; B-At the HP Boeblingen/Sindelifingen Plant;

2-In the year 2002; 38-Week of September 9; B2H4-For the actual unit per that weekly lot of number 300, 301 (B=10

which gives 10×313=29,7910; 2=2 which gives 2×312=1,922; H=15 which gives 15×311=465; 4=4 which gives 4×

310=4). Therefore this unit is the 300, 30 1st units produced of this product in week 38 of 2002.

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3.4 Key Component Label Plan (Used for LCM/MB/Battery)

Barcode Serial number requirement (14 digits)

Barcode symbology use Code 128

For S/N: VPPRRY DZZZZZZ

V: Vendor Code (defined by FG)

PP: Part Number Code (defined by FG)

RR: Revision Code

Y: anufacture Year

Lowest one digit of A.D

example: 2002 = 2

: anufacture onth

1, 2, 3, …., 9, A, B, C

D: anufacture Day

1st dight of serial number and represent the DAY

Use base 31 (ex: 1, 2, 3…….., 9, A, B, C……. Z, exclude I, O, Q, U, please note day start from 1)

Z: Remaining 6 digitals of serial number (reset every day)

Use base10 (000001 ~ 999999)

Component revision code

RR code

A01 A1

A02 A2

……. …..

AX01 X1

AX02 X2

……. …..

B01 B1

B02 B2

……. …..

S/N :

P/N :

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3.5 FRU Date Code Label

P/N: 77H30010-10

Digit 1 ,2: Site Code.( t )

Digit 3,4: Year. anufactured , last 2 digits

Digit 5: onth of production , Jan to Dec(1-9,A-C).

Digit 6: Type of Warranty: ”1”

Date Code Label will apply on following FRU:

1. ain unit.

2. Cradle

3.6 Warranty Seal

HTC P/N: 77H00036-00

Dimension: 10.00mm x 12.00mm

Logo: PANTONE 653C

Ink: PANTONE 193C

1

2

m

10mm

Warranty void

if broken.

1 2 3 4 5 6

Size define by FG

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4.Assembling and Disassembling

4.1 Disassembling

Tools needed for Assembling and Disassembling

the KIWI

1. Lens Cleaning Tissue.

2. Philip Screw Driver 000X40.

3. Torex Screw Driver T5X40

4. Special Made Plastic Stick.

5. Tweezers.

1.Push battery cover latch and remove the

cover.

2.Pull up to release the stylus.

Please he k the warranty seal under

the battery over before take any repair

a tivity.

1.Using UV light tool to he k fake

warranty seal.(There is light refle tion

surround the HP logo)

2.Che k If any damage/broken on the

warranty seal, If damaged please

treat

this kind of ase as OOW.

If the repair a tivity need to take off the

warranty seal ,it is required to sti k the

warranty seal ba k as pi ture

shows.(above the s rew hold)

Latch

Battery

Co er

1 2 5

3 4

Stylu

s

Warranty Seal

Agency Label

Warranty Seal

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Push to release the battery and Remove

the screws as picture shown with screw

driver (T5).

Once the 5 screws has been removed

from the Back Housing, Use the Plastic

Tool to open the housing.

Insert and gently twist into the gap at the

between upper and lower case with the

FLAT side of the tool. From the top side

first.

Separate the left side.

Then the right side.

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1.Remove the screw with Philip screwdriver.

2.Disconnect the microphone wire from the

connector of main BD with tweezers.

3.When disconnecting microphone wire

that the angle must be within 2 degrees to

mating axis.

1.Disconnect the LC FPC cable from B

with tweezers.

2. Disconnect the switch FPC cable from B

with tweezers.

3. Remove the screw with Philip screw driver.

1.Disassemble and slipover the MB (18

degree) from the top to the bottom.

Caution! Careless handling could be

damaged the back battery or the connector.

2.Disassemble the B and disconnect the

backup battery wire.

3.When disconnecting the angle must be

within 2 degrees to mating axis.

1.Take out the speaker with tweezers

2.Disassemble the backup battery from upper

cover.

Microphone wire

LCM FPC cable

Switch FPC cable

Backup battery wire

Backup battery

Speaker

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Unhook the LC from upper cover on the

both sides, and then take out the LC from

left to the right.

Disassemble the microphone from upper

cover

Remove the 4 screws with Philip screwdriver.

Disassemble the upper cover, pre-assy

(74H00157-00) to the parts as below;

77H00158-00Key pad, assy, HB

74H00175-00FPC Pre-assy + speaker

holder

74H00199-00upper cover pre-assy

The disassembly procedure is finished.

Microphone

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4.2 Assembling

Assemble Key pad and FPC cable to upper

cover.

Screw on the 4 screws as picture shown.

Assemble the microphone to the upper cover

with the wire toward upside

Get the backup battery and stick it to the

bottom left corner of upper cover. Route the

wires under the hook.

Hook

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Assemble the LC to the upper cover. When

assembling get the LC hooked from the

right side then the left side. Note that is not

allowed to pull LCM FPC cable when

getting the LCM.

It’s required to make the Mylar to LCM as

picture show.

Assemble the speaker to the upper cover.

Please note that does not press the springs

otherwise it might cause the poor contact

between speaker and MB. The speaker’s

install location must as picture shows (the

bottom of the spring is on the upside).

76H00339-00(Sponge, PCB)

76H00340-00(Sponge, Battery Connector)

76H00353-00(Sponge, Speakerholder)

Mylar

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Connect backup battery wire to the B

connector as well.

Assemble B to the front bezel and screw

them to the position follow the sequence as

pictures shown. Please note that when

assembling, only allow to hold the M/B on

the audio jack at upper right corner and

the cradle connector at the bottom

Connect the microphone wire to t

he connector

and use tape to fix it. Please note that the wire

must be placed under the SD connector

and

audio jack.

1

2

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1.Connect LC FPC cable to the connector.

When connecting the FPC cable, must

confirm the correct position first then press

down.

2.Connect SWB FPC cable to the connector.

Please ensure the white line of SWB

FPC able must be aligned with

onne tor as well.

Please note when connecting LCM FPC

cable, please make sure the connector is

installed to the correct position.

Assemble the bottom cover to the upper

cover. Please note the cradle connector at the

bottom fully inserted into the bottom cover

first, then connect other side.

Insert the screws and tight screw as

picture shown.

Assemble the main battery to the bottom

cover.

Switch BD FPC cable

LCM FPC cable

M1.6*5.

8

M1.6*3

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Put the warranty seal back after finish all the

testing. The correct position as attached

picture.

Assemble battery cover to the bottom cover.

The Unit Assembly is done ready for further test and outlook inspection.

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5.Diagnostic Program

5.1 Tools required

(1) SD card with Diagnostic program loaded.(provide by HTC)

(2) Mtty1.4 (only need when a unit need to key-in serial number and Country ID)

5.2 How to enter Diagnostic Program

(1) Insert SD card with Diagnostic program loaded to the unit.

(2)Press and hold Power Button+ Reset until HTC copyright display appear, then press action to

perform the HB diagnostic test.

5.3 List of Diagnostic Test Items

o.

Item Description Remark

1 Run-In Test Unit run-in test.

2 Auto Test All function test for 1 loop

3 Button Test Test every most of button.

4 TouchPan Test Touch screen alignment test. Suggest to test in WinCE

5 Audio Test Record and playback.

6 Display Test Test the LCD display quality.

7 Blight&LED Test Blight O with in different brightness level and LED test.

8 Upload to SD Upload ROM or bootloader to SD card

9 SDRAM Test SDRAM Check Size/Write/Read/Comparison test

10 SD card Test SD card Write/Read/Write Protect test.

11 SIR Test Test SIR RX/TX communication between two devices.

12 Checksum Test Verifies the checksum of the code

13 USB Test USB test

14 Asset Viewer Asset data check

HTC KIWI User manual

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