HTC KIWI User manual

HTC Confidential
HTC confidential
© 2001, HTC Corporation. All rights reserved. TOTAL 36 CO T.O . 2 PAGE O. 1
Service Manual
for KIWI/H1915/H1920
HTC Proprietary
Confidential Treatment Requested
Rev. A02
March 12, 2004
HTC Corp.
Engineering Mobility

HTC Confidential
HTC confidential
© 2001, HTC Corporation. All rights reserved. TOTAL 36 CO T.O . 3 PAGE O. 2
TITLE: Service Manual
REV.
O.
DATE CO TE TS DEP. REVISED APP
´ D STGE.PER.
AX01
Mar,18
2003
Fist Draft
Technical
Support
Vince
Huang
A01
Mar,27
2003
First Release
Technical
Support
Vince
Huang
A02
Mar,12
2004
Add shipping mode and
backup battery inspection
SOP
Technical
Support
Vince
Huang

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Table of contents
1. I TRODUCTIO ･･･････････････････････････････････････････････ 4
2. PRODUCT CO FIGURATIO ………………………………………………… 4
3. LABLE PLA ･･････････････････････････････････････････････････ 7
4. ASSEMBLI G A D DISASSEMBLI G ･･････････････････････････････ 11
4.1 DISASSEMBLI G ･･･････････････････････････････････････ 11
4.2 ASSEMBLI G ･････････････････････････････････････････ 15
5. PROBLEM DIAG OSTICS ･･･････････････････････････････････････ 20
5.1 TOOLS REQUIRED･･････････････････････････････････････ 20
5.2 HOW TO E TER DIAG OSTIC ･････････････････････････････ 20
5.3 LIST OF DIAG OSTICTEST ITEM ･･････････････････････････ 20
5.4 TEST ITEM OPERATIO ･･････････････････････････････････ 21
5.5 SHIPPI G MODE･･･････････････････････････････････････ 22
5.6 BACKUP BATTERY ISPECTIO ･･･････････････････････････ 24
6. DIAG OSTICS PROGRAM ･･･････････････････････････････････････ 26
6.1 LIST OF TEST JIGS ･････････････････････････････････････ 26
6.2 TROUBLESHOOTI G A D REPAIR ･････････････････････････ 27
6.3 FAULTY TREE ･････････････････････････････････････････ 30
7. REFLASH PROCEDURE ････････････････････････････････････････ 31
8. SPARE PARTS LIST ･･･････････････････････････････････････････ 33
9. MB MAJOR COMPO E T ･･････････････････････････････････････ 32

HTC Confidential
HTC confidential
© 2001, HTC Corporation. All rights reserved. TOTAL 36 CO T.O . 5 PAGE O. 4
1. Introduction
This manual provides the technical information to support the service activities of the KIWI.This
document contains highly confidential information, so any or all of this document should not be
revealed to any third party.
2. Product Configuration
Platform
• Windows CE Merlin OS – English, French, German, Italian, Spanish, Traditional Chinese, Simplified Chinese, Japanese.
• A low cost PDA built with optimized number of key elements
• Dimensions: Main unit
70mm(W) x 113.6mm(L) x 12.7mm (T)
• Weight (Main Unit) ->115g
Processor
• Intel Cotulla 200 Hz
Memory
• ROM:
16MB and Flash ROM
Boot ROM :4M Bit (Bootloader)
RAM:
64 B SDRA (46MB user accessible)
LCD Module
• Philip LCD 3.5” , reflective type TFT Color with 6pcs LED back light & 64K colors
• Touch sensitive screen
ASIC
• HTC ASIC 3 (TC222C56)
Stylus
• Around 100 mm
Hardware Buttons/reset button
• One power button
• One recording button
• One soft reset switch
• Four software programmable AP buttons with wake up function

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• One 5-way joy stick
Notification
• One bi-color LED for Event Alarm or PDA charging status
• otification by Sound and Message on the display
Audio
• Microphone
• Speaker
• One 2.5mm Earphone Jack, with stereo sound
• MP3 stereo (through audio jack)
Power
• Battery
 Rechargeable 900mAH, Lithium Ion battery
 User Swappable Battery
 Battery life: >8 hrs
 Back up battery
 Data retention time: 72 hrs
 Battery fully charge time: 4 hours
• AC Adapter
 AC input: 100~240 Vac, 50/60Hz
 AC input current: 0.2 Aac max.
 Output voltage: 5Vdc (typical)
 Output current: 2A (typical)
 Same as H38XX/H39XX serious
SD Slot
• Support both memory and IO
• Support SD/MMC type standard
Environment
• Operating temp.: 0 ~40 degree C. Humidity : 80% RH
• Storage temp.: -20 ~ 60 degree C. Humidity : 80% RH
Peripheral Interfa e
• Infrared Port IrDA SIR x 1, Transceiving range: 30cm
• Combo Port for USB and power
• Audio Jack (2.5mm)
• SD slot connector
A essories
• USB sync. Cable: 22 pins USB connector + DC Jack

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• AC adapter
• Stylus
• Ear plug
Options
• Stylus
• Battery
• USB Cradle (Battery Charger Included) – 22 pins Combo Port
 Main-Battery Charger
 PDA + Sled Slot for Active sync. And Battery Charger
 Rechargeable 900mAH, Lithium Ion battery
 DC-In Jack
 LED Indicator
Regulatory
• EMC / EMI: CE, FCC
• Safety: UL
• Pocket PC Logo
Appli ations
• Power Management
• Data Backup
• Back Light Control

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3.Label Plan
3.1 iPAQ H1915 Agency Label (on back housing under battery)
HP P/N: 311578-001
HTC P/N: 77H00067-00
Image file: See below
Size: 32.00 mm x 48.30 mm
Barcode Type: Code 39
FG barcode printing of area: 32 mm x 12mm
3.2 iPAQ H192 Agency Label
HP P/N: 331579-001
HTC P/N: 77H00068-00
Image file: See below
Size: 32.00 mm x 48.30 mm
Barcode Type: Code 39
FG barcode printing of area: 32 mm x 12mm
Reserve for FG barcode printing of area.

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3.3 SKU S/N Format (1 digit format)
S/N: CCSYWWZZZZ
CC: Country of anufacture
2 capital alpha (A-Z) characters, ISO 3166 Alpha-2 Code list. (Ex: TW=Taiwan)
S: Site Code
1character, pre-assigned by HP (ex: C=HTC TW)
YWW: Date of anufacture
The date of manufacture is expressed alpha-numerically by year counting from the base year, 2000, and week of
manufacture
ZZZZ: Sequence Number
Alphanumic, Base 31(0 through 9 and B through Z (A, E, I, O and U are disallowed characters), unique identifier that
identifies the exact unit, which was manufactured in the lot, produced within the date of manufacture. This number is the
serialization identifier which is essential to track the shipped, delivered, invoiced, installed, inventoried, repaired and
possibly returned or written off or scrapped, item itself, throughout the life cycle of unit. (ex: An example of a serial
number using all sub-elements above would be: DE=produced in Germany; B-At the HP Boeblingen/Sindelifingen Plant;
2-In the year 2002; 38-Week of September 9; B2H4-For the actual unit per that weekly lot of number 300, 301 (B=10
which gives 10×313=29,7910; 2=2 which gives 2×312=1,922; H=15 which gives 15×311=465; 4=4 which gives 4×
310=4). Therefore this unit is the 300, 30 1st units produced of this product in week 38 of 2002.

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3.4 Key Component Label Plan (Used for LCM/MB/Battery)
Barcode Serial number requirement (14 digits)
Barcode symbology use Code 128
For S/N: VPPRRY DZZZZZZ
V: Vendor Code (defined by FG)
PP: Part Number Code (defined by FG)
RR: Revision Code
Y: anufacture Year
Lowest one digit of A.D
example: 2002 = 2
: anufacture onth
1, 2, 3, …., 9, A, B, C
D: anufacture Day
1st dight of serial number and represent the DAY
Use base 31 (ex: 1, 2, 3…….., 9, A, B, C……. Z, exclude I, O, Q, U, please note day start from 1)
Z: Remaining 6 digitals of serial number (reset every day)
Use base10 (000001 ~ 999999)
Component revision code RR code
A01 A1
A02 A2
……. …..
AX01 X1
AX02 X2
……. …..
B01 B1
B02 B2
……. …..
S/N :
P/N :

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3.5 FRU Date Code Label
P/N: 77H30010-10
Digit 1 ,2: Site Code.( t )
Digit 3,4: Year. anufactured , last 2 digits
Digit 5: onth of production , Jan to Dec(1-9,A-C).
Digit 6: Type of Warranty: ”1”
Date Code Label will apply on following FRU:
1. ain unit.
2. Cradle
3.6 Warranty Seal
HTC P/N: 77H00036-00
Dimension: 10.00mm x 12.00mm
Logo: PANTONE 653C
Ink: PANTONE 193C
1
2
m
m
10mm
Warranty void
if broken.
1 2 3 4 5 6
Size define by FG