HTC Desire 530 User manual

Activation and
Service Guide
Guía de Activación y Servicio

1
Welcome to Verizon Wireless. This guide will show you how to
set up and use your phone, access special features, find help
and other important information.

2
Phone Features
Getting to Know Your Phone
NOTE:
Devices and software are constantly evolving—the screen images and icons you see
here are for reference only.
The Volume/Zoom Key is a programmable key. To change its function, open the Camera
app. Touch > General Settings > Volume button options.
Volume/
Zoom Key
Flash
Headset Jack
Rear Camera
USB/Charger Port
Speaker
Front
Camera
Power/
Lock Key
Proximity
Sensor
Receiver

3
Step 1. Charge the Phone
Be sure to use the charger that came with your phone.
1. Insert the small end of the USB cable into the USB/
Charger Port.
2. Insert the other end into the power adapter, and then plug
the power adapter into an electrical outlet.
WARNING! Please use only an approved charging accessory to charge your device.
Improper handling of the charging port, as well as the use of an incompatible
charger, may cause damage to your device and void the warranty.
Step 2. Powering Your Phone On/Off
To power your phone on, press and hold the Power/Lock
key.
To power your phone off, press and hold the Power/Lock
key and then touch Power off.
Setting Up Your Phone
Getting to Know Your Phone

4
OPTIONAL: Remove the SIM Card.
NOTE: The SIM Card is pre-installed in your smartphone. If you need to replace
your SIM Card, consult the following instructions.
1. With the phone facing down, open the card slot cover.
2. Pull the SIM card tray from the top most slot and then
remove the SIM card.
3. Reinsert the SIM card tray.
4. Close the card slot cover by sliding the plastic hinge into
the side and pressing the cover until it is properly seated.
Getting to Know Your Phone

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OPTIONAL: Insert the microSD Card.
1. With the phone facing down, open the card slot cover.
2. Insert the microSD card to the bottom slot with the gold
contacts facing up.
3. Close the card slot cover by sliding the plastic hinge into
the side and pressing the cover until it is properly seated.
NOTE: The microSD card is sold separately
Getting to Know Your Phone

6
Activate Your Service
You have 3 options to activate your account.
IMPORTANT: Before you begin, make sure your 4G LTE smartphone is fully
charged as described under Setting Up Your Phone (page 3 ).
Option 1 – On-Phone Activation
Please use your phone to activate 4G LTE service.
Step 1. Turn on your phone.
Step 2. Tap Activate My Phone.
Step 3. Follow the onscreen steps to activate your phone.
Step 4. At the confirmation screen, write down your mobile
number and Account Security Code.
Step 5. Restart your phone to complete the activation. Service
activation may take up to 15 minutes.
Step 6. Follow the Setup Wizard to customize your phone.
IMPORTANT:If you are not able to activate your phone using Option 1,
please go to Option 2.
Getting to Know Your Phone

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IMPORTANT: Before you begin, make sure your 4G LTE smartphone is fully
charged as described under Setting Up Your Phone (page 3 ).
Option 2 – Online Activation
You can use a computer or tablet with an Internet connection to
activate your phone.
Step 1. Go to verizonwireless.com/activate.
Step 2. Follow the steps to complete the activation.
Step 3. At the confirmation screen, write down your mobile
number and Account Security Code.
Step 4. Turn on your fully charged phone. Service activation may
take up to 15 minutes.
Step 5. Follow the steps in the Setup Wizard to set up your
phone.
Step 6. Register for My Verizon. Go to
verizonwireless.com/myverizon.
IMPORTANT:If you are not able to activate your phone using Option 2,
please go to Option 3.
Getting to Know Your Phone

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IMPORTANT: Before you begin, make sure your 4G LTE smartphone is fully
charged as described under Setting Up Your Phone (page 3).
Option 3 – Over-the-Air Activation
You can call us to activate your phone.
Step 1. From another phone, dial [phone] and follow the
prompts to start activating your phone.
Step 2. You will be prompted for the following information:
• The type of phone you are activating
• The 20-digit SIM ID located on the SIM Card
• Your 5-digit ZIP code
Step 3. Write down your mobile number and Account Security
Code.
Step 4. Turn on your fully charged phone. Service activation may
take up to 15 minutes.
Step 5. Follow the steps in the Setup Wizard to set up your
phone.
Step 6. Register for My Verizon. Go to
verizonwireless.com/myverizon.
Getting to Know Your Phone

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Touch Screen Tips
Use touch gestures to move around the screen, open menus,
select items, zoom in and out of web pages and more.
There are several touch motions recognized by the phone:
• Touch—Touch the screen temporarily with your finger to
select onscreen items or press onscreen buttons.
• Swipe—Swipe by quickly sliding your finger in any
direction.
• Drag—Drag by touching an item and moving it to a new
position.
• Double Tap—Double tap to zoom in/out on a web page or
picture.
• Multi Touch—Pinch or spread your thumb and index finger
to zoom in or out.
• Two-finger swipe—Swipe down from the status bar using
two fingers to access Quick Settings.
• Three-finger swipe—Swipe up using three fingers to
access the Media Output options.
Home Screen
NOTE: Screen image and icons are simulated.
Actual display may vary. Instructions in this
guide may change depending on the software
version on your device. All procedures begin
with the phone unlocked and from the Home
Screen unless otherwise stated.
Getting to Know Your Phone

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Locking/Unlocking Screen
Prevent accidental key presses by locking your phone.
• To lock your phone, press the Power/Lock key. Your phone
will also lock automatically if you haven’t used it for a while.
• To unlock your phone, press the Power/Lock key to wake
up the screen. Then swipe up and input your security
credentials if necessary.
Backup AssistantSM Plus
Backup Assistant is a service that safeguards your contacts
by automatically backing up your address book. If your phone
is lost or damaged, or if you upgrade to a new phone, your
contacts will be restored wirelessly.
Making a Call
1. From the Home screen, touch the Phone icon .
2. Enter the number you want to call or the first letters of
the contact’s name.
3. Touch Call or touch the name of the contact from a list of
matches.
Receiving a Call
Touch and hold the Answer icon and then slide upwards to
answer an incoming call.
Set Up Voice Mail
Press *86 (*VM) and Send. If you hear a greeting, press #to
interrupt. Follow the setup tutorial.
Getting to Know Your Phone

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Voice mail may not be available in some areas. Follow the setup tutorial to
password-protect your Verizon Wireless Voice Mailbox. Airtime and other
charges are incurred when using voice mail from your wireless phone. Mobile
to Mobile Calling minutes do not apply to voice mail retrievals; you will be
charged to maintain your connection to voice mail. Verizon Wireless is not
responsible for missed messages or deletions of messages from your voice
mailbox, even if you have saved them.
NOTE: Voice mailboxes not set up within 45 days will be canceled. Your voice
mailbox is not password protected until you create a password by following
the setup tutorial.
Access Voice Mail
From your phone—touch *86 and Send. When you hear the
greeting, press #to interrupt. Follow the prompts.
From any phone—dial your wireless number. When you hear the
greeting, press #to interrupt. Follow the prompts.
Bluetooth®
How to pair your headset.
1. With two fingers, swipe down from the status bar to open
Quick Settings.
2. Touch the Bluetooth tile to turn it on.
3. Touch > More settings.
4. Touch Scan for devices to find your Bluetooth headset.
5. Touch the name of your Bluetooth headset, and then
touch Pair. You may need to enter a number code to pair
with your device.
Getting to Know Your Phone

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*Compatible phone required. For automated account information, dial * 611
from your wireless phone or dial [phone] from a landline phone.
†Visa, Mastercard, American Express or Discover accepted.
Managing Your Account
Register for My Verizon*
Manage your account 24/7.
TAP the My Verizon Mobile App on your phone
or visit verizonwireless.com/myverizon.
• Make payments
• Set up Auto Pay
• View and manage usage
• Change price plan and data options
• Customize features and more
Make a Payment
Use your Credit, Debit or Verizon Wireless Refill Card to make
a payment.†
Ways to Pay:
1. Your Phone – Touch Apps > Verizon > My Verizon
Mobile , or visit verizonwireless.com/myverizon using
your mobile browser.
2. My Verizon online– Visit verizonwireless.com/myverizon
from your computer.
3. Auto Pay – Sign up and make payments easy.
Getting to Know Your Phone

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1. At a Store
Visit a Verizon Wireless Communications Store or any of
our participating agents or retailers.
2. Customer Service
Touch the phone icon and then dial *611 from your
Verizon Wireless phone.
Refill Rates and Expiration
(once applied to the account)
$15–$29.99 30 days
$30–$74.99 90 days
$75–$99.99 180 days
$100 and above 365 days
Cards sold separately.
Getting to Know Your Phone

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Calling Features
• Domestic Long Distance
• Domestic Roaming
• 411® Search
• Caller ID
• Caller ID Blocking
• Call Waiting
• 3-Way Calling
• Call Forwarding
Text Messaging*
1. From the Home screen, touch > .
2. Enter the name or number of the person you want to send
the message to or tap to select a contact from your
contacts list.
3. Enter the text message in the text box, and tap to
send.
NOTE: Messages to participating networks in Mexico, Canada and Puerto Rico are
charged at domestic rates.
Services and Features
*Additional and Unlimited Texting applies when sending and receiving (i)
Instant Messages, Text Alerts and Picture Messaging Portal Messages; (ii)
messages with non–Verizon Wireless customers in the U.S. or participating
networks in Mexico, Canada and Puerto Rico; or (iii) via email. Unlimited
Texting also includes Mobile to Mobile Messages with Verizon Wireless
Customers. For Additional Texts, overage messaging rates default to those
of your Calling Plan. Premium Messaging programs, International Messaging
and International Roaming not included. Compatible device required for
text, picture and/or video messaging. Data charges will apply for sending and
receiving picture and video messages.
Services and Features

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Picture & Video Messaging*
Take pictures or videos and send them to almost any email
address, or to other phones.
1. From the Home screen, touch > .
2. Enter the name or number of the person you want to send
the message to or tap to select a contact from your
contacts list.
3. Touch and then touch Picture or Video .
4. Choose a picture or video (or touch Take Picture or
Record Video ).
5. After attaching the picture or video, touch to send.
For pricing details please visit verizonwireless.com.
Apps & More
Play it up with music, ringtones, wallpapers, apps and games.
Keep up with Twitter™ and Facebook. We’ve got apps that help
you do it all.
Data charges may apply.
Installing Apps
From the Home screen, touch > for the Google Play™ Store.
Web Browsing
From the Home screen, touch > .
*Additional and Unlimited Texting applies when sending and receiving (i)
Instant Messages, Text Alerts and Picture Messaging Portal Messages; (ii)
messages with non–Verizon Wireless customers in the U.S. or participating
networks in Mexico, Canada and Puerto Rico; or (iii) via email. Unlimited
Texting also includes Mobile to Mobile Messages with Verizon Wireless
Customers. For Additional Texts, overage messaging rates default to those
of your Calling Plan. Premium Messaging programs, International Messaging
and International Roaming not included. Compatible device required for
text, picture and/or video messaging. Data charges will apply for sending and
receiving picture and video messages.
Services and Features

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International Services
International Calling
Anytime Minutes rate plus the following international
surcharges:
• 10¢/min. to Mexico landline numbers
• 29¢/min. to Mexico wireless numbers, Canada, U.S. Virgin
Islands and Northern Mariana Islands
International Text Messaging
• 25¢ per message, per address sent and received
International Picture and Video Messaging
• 50¢ per message, per address sent
• 25¢ per message received
Data charges will apply for sending and receiving picture and
video messaging.
For further information, as well as latest available services,
location and rates, including International Roaming, visit
verizonwireless.com/prepaidglobal.
Location Based Services
This phone can determine its location, which is useful for
services such as navigation, shopping and weather. For your
safety, it’s defaulted to only acquire your location when you dial
911. To use Location Based Services, from the Home screen,
touch > Settings > Location. Then touch the Location
switch to turn it on.
Locations and rates subject to change without notice. While roaming
internationally, you may be prompted to dial the phone number you are
calling twice. Unlimited Calling, Text Bundles and Unlimited Night, Weekend,
Mobile to Mobile and Anytime Minutes do not apply to International Services.
International Roaming Coverage only available on participating networks and
is not guaranteed. Data services and features not available when roaming.
Services and Features

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VZ Navigator®
Select the app or download from Google Play™ Store.
Go to verizonwireless.com/navigator for more details and
pricing.
Your wireless device can determine its (and your) physical, geographical
location (“Location Information”) and can associate Location Information
with other data. Additionally, certain applications, services and programs
are capable of accessing, collecting, storing and using Location Information
and disclosing Location Information to others. You should use caution when
determining whether or not Location Information should be made available
to others and you should review any applicable third-party policies before
providing access. To limit potential unauthorized access to your Location
Information, Verizon Wireless offers various mechanisms and settings
to manage access to location data. By enabling location settings, you are
permitting third-party access to Location Information through software,
widgets or peripheral components you choose to download, add or attach to
your wireless device or through web access, messaging capabilities or other
means and you are authorizing Verizon Wireless to collect, use and disclose
your Location Information as appropriate to provide you with any location
services that you enabled.
Services and Features

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Support and More
My Verizon Mobile App
Manage your account, track your usage, edit account
information, pay your bill and more.
Get Help Using Your Phone
Use your Help App. Get assistance at your fingertips,
right from your phone.
Call [phone] for customer support.
More Information
For more information a Device Manual is
available on demand—simply download at
verizonwireless.com/support.
User Guide
Services and Features

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Important Customer Information
The services described in this brochure are only for your
personal use. They are subject to the Customer Agreement,
your Calling Plan, the Verizon Wireless Privacy Principles
and Internet Privacy Policy (both of which can be viewed at
verizonwireless.com) and the following terms and conditions,
as applicable. You agree to comply with all applicable laws,
rules, regulations and policies when using these services. In
addition to your rights under the Customer Agreement, we may
terminate or modify all services upon notice. Verizon Wireless
is not responsible for third-party content you encounter using
these services, including any possible defamation, obscenity
or profanity. Content, content pricing, service functionality
and menu order may change without notice. Unless otherwise
indicated, data sessions will terminate after 30 seconds of
inactivity.
Device Recycling Program
Recycle your used device with Verizon Wireless. You can receive
a Verizon Wireless Virtual Gift Card if your device qualifies, or
you can donate it to HopeLine® from Verizon, a program that
provides support to victims and survivors of domestic violence.
For more information visit
verizonwireless.com/device-recycle.
Warranty Replacements
If you’re having a problem with your wireless device, just
contact Verizon Wireless toll-free at 1-866-406-5154 from a
landline phone.
Assistive Communication Devices
TTY (Text Telephony) and TDD (Telecommunications Device
for the Deaf) allow individuals who are deaf, hard of hearing,
or have speech or language disabilities to communicate by
telephone.
Important Customer Information