HTC HTC One User manual

Available applications and services are subject to change at any time.
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Table of Contents
ImportantInformation 1
RadioFrequencyExposureOperatingInstructions 1
ImportantNoteonRecoverableData 1
Introduction 2
AbouttheUserGuide 2
AccessInstructionsonPhone 2
LaunchtheGuide 2
UsingthePhoneGuide 3
CheckBasicOperations 3
ScreenUseforFirst-TimeUsers 3
GetStarted 4
PartsandFunctions 4
SIMCard 5
SDCard 7
InsertSDCard 7
UnmounttheSDCard 8
FormatSDCard 9
RemoveSDCard 9
ChargetheBattery 10
TurnYourPhoneOnandOff 11
UsetheTouchscreen 12
ActivateYourPhone 18
CompletetheSetupScreens 19
TransferContenttoYourNewPhone 21
TransferContentfromanAndroidPhone 21
TransferContentfromaniPhone 22
TransferContentBetweenYourPhoneandComputer 23
WaysofTransferringContactsandOtherContentintoYourPhone 23
BasicOperations 25
Basics 25
HomeScreenandApplications(Apps)List 25
OnscreenNavigationKeys 26
PhoneSettingsMenu 26

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UsingQuickSettings 27
CaptureScreenshots 28
PortraitandLandscapeScreenOrientation 28
Applications 29
AppsList 29
LaunchanApp 32
PhoneNumber 35
SilentMode 35
AirplaneMode 36
EnterText 36
HTCSenseKeyboard 36
EnterTextbyTypingontheHTCSenseKeyboard 37
EnterTextwithWordPredictionontheHTCSenseKeyboard 38
EnterTextwiththeHTCSenseKeyboardUsingtheTraceKeyboard 39
EnterTextbySpeakingontheHTCSenseKeyboard 40
CalibratetheKeyboard 41
EditText 41
GoogleAccount 42
CreateaGoogleAccount 42
SignIntoYourGoogleAccount 43
GooglePlayStore 43
FindandInstallanApp 44
RequestaRefundforaPaidApp 45
UpdateanApp 45
UninstallanApp 45
GetHelpwithGooglePlay 46
AndroidPay 46
AddaPaymentCard 46
PaywithAndroidPay 47
LockandUnlockYourScreen 47
UpdateYourPhone 47
UpdateYourPhoneSoftware 48
UpdateYourProfile 49
UpdateYourPRL 49
YourPhoneInterface 51
HomeScreenBasics 51
StatusBar 52

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NotificationPanel 53
ManageAppNotifications 54
FrontIndicatorLight(LED) 55
ChangeLEDNotificationSettings 55
HTCBlinkFeed-YourDynamicHomeScreen 55
CustomizetheHomeScreen 60
ChangetheWallpaper 60
CustomizetheLaunchBar 61
ChangeYourMainHomeScreen 61
OrganizeYourWidgetPanels 62
WorkwithWidgetsandAppShortcuts 62
HTCSenseHomeWidget 64
CustomizetheLockScreen 67
LockScreenNotifications 68
Themes 69
DownloadThemes 69
BookmarkThemes 70
CreateThemes 70
MixandMatchThemes 71
FindYourThemes 72
ShareThemes 72
DeleteaTheme 72
MotionLaunch 72
TurnMotionLaunchOnorOff 73
WakeUptotheLockScreen 73
WakeUpandUnlock 74
WaketotheHomeWidgetPanel 74
WaketoHTCBlinkFeed 75
AutoLaunchtheCamerawithMotionLaunchSnap 75
MotionLaunchTroubleshooting 76
PhoneApp 77
PlaceandAnswerCalls 77
CallUsingthePhoneDialer 77
SetUpSpeedDial 81
ReturnaMissedCall 81
AnswerPhoneCalls 82
In-CallScreenLayoutandOperations 82

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PlaceCallsfromHistory/People 84
CallHistory 84
OpenCallHistory 85
SaveaNumberFromCallHistory 85
PrependaNumberFromCallHistory 85
BlockaCaller 86
EraseCallHistory 86
OptionalServices 86
Voicemail(Traditional) 86
VisualVoicemail 88
VisualVoicemailOptions 89
ConferenceCalling 91
CallerIDBlocking 91
CallWaiting 92
CallForwarding 92
InternetCalls 93
AddanInternetCallingAccount 93
MakeanInternetCall 93
Wi-FiCalling 94
SetUpandEnableWi-FiCalling 94
MakeaCallUsingWi-FiCalling 95
TurnOffWi-FiCalling 95
CallSettings 95
ChangeRingtoneSettings 95
Contacts 97
YourContactsList 97
FindPeople 98
SetUpYourProfile 99
AddEntriestothePeopleApp 99
GetinTouchwithaContact 100
ManagePeopleEntries 101
ImportorCopyContacts 102
MergeEntriesinPeople 102
SendContactInformation 103
ContactGroups 104
BackUpandRestoreYourContacts 106
PrivateContacts 106

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MessagingandInternet 108
TextandMultimediaMessaging 108
SendaTextMessage(SMS) 108
SendaMultimediaMessage(MMS) 109
SendaGroupMessage 110
SaveandResumeComposingaDraftMessage 111
ReadandReplytoaMessage 111
HelpProtectYourMessages 113
BlockUnwantedMessages 114
DeleteMessagesandConversations 114
BackUpandRestoreYourTextMessages 114
TextandMultimediaMessageOptions 116
CreateandSendGmail 118
CreateandSendaGmailMessage 118
CheckReceivedGmailMessages 119
ManageGmailMessages 120
AddaGmailAccount 123
AddanExchangeActiveSyncAccountinGmail 123
GetHelpwithGmail 124
Email 124
AddanEmailAccount 125
AddanExchangeActiveSyncAccount 125
CheckYourMailInbox 126
OrganizeYourInbox 127
SendanEmailMessage 127
ReadandReplytoanEmailMessage 128
SaveanImageinanEmailMessage 129
ManageEmailMessages 129
SearchEmailMessages 130
WorkwithExchangeActiveSyncEmail 130
UseSmartSync 131
DeleteanEmailAccount 132
ChangetheEmailAccountSettings 132
DataServicesGeneralInformation(4GLTEand3GNetworks) 134
4GLTE 134
YourUserName 134
DataConnectionStatusandIndicators 135

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TurntheDataConnectionOnorOff 135
ManageYourDataUsage 136
ChromeBrowser 137
UseBrowserTabs 138
AddBookmarks 138
BrowsingHistory 138
PrivateBrowsing 139
SetBrowserOptions 139
ChromeSupport 139
SearchforInformation 140
PerformSearchesontheWebandYourPhone 140
SearchtheWebwithYourVoice 140
SetSearchOptions 140
GetInstantInformationwithGoogleNow 141
NowonTap 143
CameraandVideo 145
TakePicturesandRecordVideos 145
GetStartedwiththeCamera 145
TakeaPicture 147
CaptureBetterPhotos 148
RecordaVideo 148
TakeaPhotoWhileRecordingaVideo-VideoPic® 149
TakeContinuousCameraShots 149
SelfiesandPeopleShots 150
SplitCapture 152
PanoramicShots 153
UseHDR 154
TakeaRAWPhoto 155
RecordSlowMotionVideos 155
ManualCameraSettings 156
ViewPicturesandVideosUsingGallery 157
ViewPicturesandVideos 157
AddPhotosorVideostoanAlbum 158
CopyorMovePhotosorVideosBetweenAlbums 159
SearchforPhotosandVideos 159
ChangetheVideoPlaybackSpeed 159
ViewZoePhotosinGallery 160

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TrimVideos 160
ViewPan360Photos 161
View,Edit,andSaveaZoeHighlight 162
PhotoEditor 162
BasicPhotoEditing 162
EditContinuousShots 165
CreativeEffects 165
AppsandFeatures 172
SprintZone 172
NASCARMobile 172
NavigationApps 173
HTCCar 173
GoogleMaps 175
Scout 178
Hangouts 178
Calculator 179
Calendar 180
ScheduleorEditanEvent 180
ViewCalendarEvents 181
ChooseWhichCalendartoShow 181
ShareanEvent(vCalendar) 182
AcceptorDeclineaMeetingInvitation 182
DismissorSnoozeReminders 183
Clock 183
ChecktheTime 183
SettheDateandTimeManually 183
SetanAlarm 184
AdditionalClockFeatures 184
ChecktheWeather 185
Twitter 185
InstalltheTwitterApponYourPhone 185
TweetonTwitter 186
Facebook 186
YouTube 186
MusicApps 188
ListentoMusic 188
GooglePlayMusicApp 192

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SprintMusicPlus 193
HTCBoomSoundwithDolbyAudio 195
ToggleModesinHTCBoomSound 195
UseHTCBoomSoundwithHeadphones 195
GoogleWallet 195
KidMode 196
CreateaChildProfile 196
ExploreKidMode 196
ParentDashboard 197
CloseKidMode 198
Scribble 198
ComposeaNote 199
CreateaNoteforaPhotoBlog 200
GroupNotesIntoaNotebook 201
PublishandShareaNote 201
OnlineStorageandFileManagement 202
GoogleDrive 202
HTCSyncManager 203
FileManager 205
VoiceRecorder 207
HTCDotView 208
ChangetheHTCDotViewWallpaper 208
SelectWhichNotificationstoDisplay 209
HTCHelp 209
Connectivity 210
TransferFilesBetweenYourPhoneandaComputer 210
Wi-Fi 211
TurnWi-FiOnandConnecttoaWirelessNetwork 211
PreventNotificationsfromUnsecuredWi-FiNetworks 211
ConnecttoaWi-FiNetworkviaWPS 212
DisconnectfromaWirelessNetwork 212
Wi-FiDirect 212
VirtualPrivateNetworks(VPN) 213
AddaVPNConnection 213
ConnecttoaVPN 213
DisconnectFromaVPN 214
MobileHotspot 214

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ShareInternetConnectionviaUSBTethering 214
Bluetooth 215
BluetoothInformation 215
ConnectaBluetoothHeadsetorCarKit 215
ReconnectaHeadsetorCarKit 216
DisconnectFromaBluetoothDevice 216
SendInformationUsingBluetooth 217
WhereSentInformationisSaved 217
ReceiveFilesUsingBluetooth 218
ShareContentwithNFC 219
TurnNFCOn 219
BeamContent 219
HTCConnect 220
ShareMediaUsingHTCConnect 221
StreamMusictoSpeakersPoweredbyQualcommAllPlayMediaPlatform 222
StreamMusictoBlackfireCompliantSpeakers 223
GlobalServices 226
SettheCommunicationsMethodforGlobalUse 226
ActivateSprintWorldwideServiceonYourAccount 226
YourPhone’sSIMCardforInternationalGSMRoaming 226
EnableGlobalRoamingMode 227
MakeandReceiveWorldwideCalls 227
SprintInternationalVoicemailService 228
SetUpYourVoicemailAccessNumberforInternationalUse 228
AccessYourVoicemailInternationally 229
InternationalDataRoaming 229
AccessEmailandDataServicesInternationally 230
ContactSprintforAssistancewithInternationalService 230
Settings 232
BasicSettings 232
AirplaneModeSettings 233
Wi-FiSettings 233
Wi-FiCallingSettings 233
BluetoothSettings 233
MobileDataSettings 234
HTCConnectSettings 234
MoreWireless&NetworkSettings 234

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PersonalizeSettings 234
CustomizetheHomeandLockScreenSettings 234
Ringtone 235
NotificationSound 235
Alarm 235
Font 235
KeyboardandDialerColor 236
Accounts&SyncSettings 236
AddYourSocialNetworks,EmailAccounts,andMore 236
AddOneorMoreGoogleAccounts 236
ManageYourOnlineAccounts 237
LocationSettings 238
LocationSetting 238
GoogleLocationHistory 238
HTCLocationServices 239
SecuritySettings 239
ScreenLockSettings 239
LockScreenandPasswordSettings 241
AllowInstallationofThird-PartyPrograms 241
WorkwithCertificates 241
AccessibilitySettings 242
NavigateYourPhonewithTalkBack 243
BackupandReset 245
Backup 245
ResetYourPhone 246
GetContentFromAnotherPhone 247
Google 248
Display&GesturesSettings 248
GloveMode 248
Auto-rotateScreen 248
FontSize 248
Brightness 249
ColorTemperature 249
ScreenTimeout(Sleep) 249
Daydream 250
MediaGesture 250
MotionLaunchGestures 250

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CalibratetheScreen 250
HTCBoomSoundwithDolbyAudio 251
Sound&NotificationSettings 251
SoundProfileandVibrate 251
Volumes 251
NotificationandAlarmSound 252
DoNotDisturb 252
IncomingCalls-Ringtone 253
IncomingCalls-OtherOptions 253
SystemSoundSettings 254
Notification-FlashNotifications 254
Notification-AppLightNotifications 254
Notification-LockScreenNotifications 254
CallSettings 255
CallFeatures 255
VoicemailSettings 255
HearingAids 255
CDMACallSettings 256
InternetCallSettings 257
AppsSettings 257
UninstallThird-partyApps 257
ClearApplicationCacheandData 258
DisableApps 258
Storage&USBSettings 258
TypesofStorage 258
SDCardStorageSettings 259
CopyFilesToorFromYourPhone 261
MakeMoreStorageSpace 262
PowerSettings 262
BatteryOptimizationforApps 262
UsePowerSaverMode 263
UseExtremePowerSavingMode 263
CheckBatteryUsage 264
CheckBatteryHistory 264
DisplaytheBatteryPercentage 264
BatterySavingTips 264
MemorySettings 266

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Language&KeyboardSettings 267
ChangethePhoneLanguage 267
SpellChecker 267
KeyboardandInputMethods-HTCSenseInput 267
KeyboardandInputMethods-GoogleVoiceTyping 268
SpeechSettings 268
Date&TimeSettings 268
Printing 269
ActivateThisDevice 269
SystemUpdates 269
AboutYourPhone 270
ForAssistance 271
Troubleshooting 271
Specifications 272
SprintAccountInformationandHelp 273
SprintAccountPasswords 273
ManageYourAccount 273
SprintSupportServices 274
CopyrightInformation 275
Index 277

Important Information 1
Important Information
ThefollowingtopicsprovideimportantinformationthatshouldbereadpriortousingyourHTCOne
M9.
Radio Frequency Exposure Operating
Instructions
ThisdevicewastestedforcompliancewiththeapplicableFCCandIndustryCanadaspecific
absorptionrate(SAR)limitsforradiofrequency(RF)exposureduringtypicalbody-wornoperations.
ToensurethatRFexposurelevelsremainatorbelowthetestedlevels,useabelt-clip,holster,or
similaraccessorythatmaintainsaminimumseparationdistanceof1.0cmbetweenyourbodyand
thedevice,witheitherthefrontorbackofthedevicefacingtowardsyourbody.Suchaccessories
shouldnotcontainanymetalliccomponents.Body-wornaccessoriesthatdonotmeetthese
specificationsmaynotensurecompliancewithapplicableSARlimitsandtheiruseshouldbe
avoided.
Important Note on Recoverable Data
Filesandotherdatathathavebeendeleted,cleared,removed,orerasedfromyourdevicemaystill
berecoverablebythird-partydatarecoverysoftware.Evenafactoryresetmaynotpermanently
erasealldatafromyourphone,includingpersonalinformation.

Introduction 2
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewHTCphone.Thefollowingtopicsexplainhowbesttousethis
guidetogetthemostoutofyourphone.
Before Using Your Phone
ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone
thoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone’ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone’shomescreen,whichisdisplayedby
tapping .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsandotherillustrationsinthisuserguidemayappeardifferentlyonyourphone.Key
labelsintheuserguidearesimplifiedfordescriptionpurposesanddifferfromyourphone’sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A
microSD™ormicroSDHC™cardisreferredtoasan"SDCard"ora"memorycard."
Access Instructions on Phone
Thesetopicswillhelpyoufindhelponyournewphoneandwillintroducethebasicsofusingyour
phone’stouchscreenifyouareanewuser.
Launch the Guide
AmobileuserguideisavailableonlineandiseasilyaccessiblefromtheAppsscreen.
n Tap > > HTC Mobile Guide.

Introduction 3
Using the Phone Guide
Themobileuserguidecontainsallinformationfoundhere.Inaddition,thereisasearchboxwhere
youcanquicklylookforinformation.Justenterwhatyouwanttolookforandrelatedtopicswill
appear.
Check Basic Operations
Tohelpyoulearnhowtouseyourphonefaster,checkthefollowingsections.
n GetStarted
n BasicOperations
n YourPhoneInterface
Screen Use for First-Time Users
Thesetopicswillgetyouupandrunningwithusingthephone’stouchscreen.
n UsetheTouchscreen
n OnscreenNavigationKeys

Get Started 4
Get Started
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice
thefirsttime.
Parts and Functions
Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.
Note:Yourphone’sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample
imagesonly.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandkeys.
Part Description
IR Sensor LetsyoucontrolyourTV,cablebox,orhomeentertainment
system.
Proximity sensor Detectshowcloseanobjectistothesurfaceofthescreen.Thisis
typicallyusedtodetectwhenyourfaceispressedupagainstthe
screen,suchasduringaphonecall.
Whiletalkingonthephone,thesensordetectstalkactivityand
turnsoffthescreentopreventaccidentalkeytaps.

Get Started 5
Part Description
Front camera Takespicturesandrecordsvideoswhilefacingthescreen,and
allowsyoutovideoconference.
Volume buttons Allowyoutoadjusttheringtoneormediavolumeoradjustthe
voicevolumeduringacall.
Power/Lock button Pressquicklytoturnoffandlockthephonescreen.Pressandhold
toturnthephoneonorofforswitchtoairplanemode.
microSD card tray and
eject hole
AllowsinstallationofamicroSDcardforadditionalstorage.The
microSDcardissoldseparately.SeeSDCard.
3.5 mm headset jack Allowsyoutoplugineitherastereoheadsetoranoptionalheadset
forconvenient,hands-freeconversations.
Charger/Accessory jack AllowsyoutoconnectthephonechargerortheUSBcable
(included).
Speaker Letsyouhearthedifferentringtonesandsounds.Thisspeaker
alsoletsyouhearthecaller’svoiceandautomatedprompts.
Touchscreen Displaysalltheinformationneededtooperateyourphone,suchas
thecallstatus,theContactslist,andthedateandtime.Also
providesone-tapaccesstoallofyourfeaturesandapplications.
Nano SIM card tray and
eject hole
HoldsthepreinstalledSprint4GLTE™nanoSIMcard.SeeSIM
Card.
LED Displaysaphonenotification,chargingstatus,oralert.
Earpiece Letsyouhearthecallerandautomatedprompts.
Dual flash Helpsilluminatesubjectsinlow-lightenvironmentswhenthe
cameraisfocusingandcapturingapictureorvideo.
Camera Letsyoutakepicturesandvideos.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.
SIM Card
TheSIMcardisanICcardcontainingphonenumberandothercustomerinformation.
Handling a SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard.
n CustomerisresponsibleforanydamagecausedbyinsertingSIMcardinanother-brandICcard
reader,etc.Sprintisnotresponsibleinsuchcase.
n AlwayskeeptheICchipclean.
n Wipecleanwithadry,softcloth.
n Avoidapplyinglabels.MaydamageSIMcard.

Get Started 6
n SeeinstructionsincludedwithSIMcardforhandling.
n SIMcardisthepropertyofSprint.
n SIMcardisreplaceable(atcost)incaseofloss/damage.
n ReturnSIMcardtoSprintwhencancelingsubscription.
n ReturnedSIMcardsarerecycledforenvironmentalpurposes.
n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.
n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMcard.
Sprintisnotresponsiblefordamagesfromstoredinformationthatislost.
n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorphone(SIMcard
inserted)islostorstolen.Fordetails,contactCustomerService.
n Alwayspoweroffphonebeforeinserting/removingSIMcard.
Insert SIM Card
FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinsertinga
SIMcard.
Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.
1. Holdthephonefacedown.
2. Fullyinsertthetrayejectpin(includedinthebox)intothesmallholenexttothenanoSIMcard
trayslotuntilthetrayejects.
3. PullthetrayoutandplacethenanoSIMcardintothetray.MakesurethatthenanoSIMcard’s
goldcontactsarefacingup.

Get Started 7
4. Insertthetraybackintotheslot.
SD Card
YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It
supportscardsupto128GB.Somecardsmaynotoperateproperlywithyourphone.
SD Card Cautions
Data:InformationstoredonSDCardcanbecomelostorchangedaccidentlyorasaresultof
damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.Sprintisnot
responsiblefordamagesfromdatathatislostorchanged.
Reading/Writing Data:NeverpowerofforremoveBatterywhilereadingorwritingdata.
Battery Level:Alowbatterychargemaypreventreading/writingtoSDCard.
Handling SD Card:Use/storeSDCardsawayfromthereachofinfants.Maycausechokingif
swallowed.
Insert SD Card
FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff
beforeinsertingorremovinganSDcard.
1. Turnoffthephone.
2. Holdthephonefaceup.
3. Fullyinsertthetrayejectpin(includedinthebox)intothesmallholenexttothemicroSDcard
trayslotuntilthetrayejects.