HTC VOX User guide

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 1 of
70
宏
宏宏
宏達國際電子股份有限公司
達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
VOX
Service anual
HTC Proprietary
Confidential Treatment Requested
Rev. A01
Feb 12,2007
HTC Corp.
Engineering Mobility
R
EVISION
C
ONTROL
T
ABLE
Rev Date Contents Dept Revised
A01 02/12 First draft PSE

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 2 of
70
宏
宏宏
宏達國際電子股份有限公司
達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
Table of Contents
C
HAPTER
1 –
I
NTRODUCTION
P3
1.1 Product Specification P3
1.2 Definition P9
C
HAPTER
2 –
D
EVICE
A
SSEMBLING AND
D
ISASSEMBLING
P
ROCEDURE
P11
2.1 Assembling procedure P15
2.2 Disassembling procedure P26
C
HAPTER
3 –
D
IAGNOSTICS
P
ROGRAM AND
W
IN
CE T
EST
I
TEM
P32
3.1 Test Plan P32
3.2 How to enter Diagnostic mode and Boot-loader mode P33
3.3 Test procedure P34
C
HAPTER
4 –
L
EAKAGE CURRENT MEASUREMENT
P41
C
HAPTER
5 –
C
OSMETIC
I
NSPECTION
C
RITERIA
P44
5.1 Definition of Cosmetic Standard P44
5.2 Visual Inspection Requirements P44
5.3 Definition of Inspection Defects and Areas P44
5.4 Cosmetic Criteria Table P45
C
HAPTER
6 –
OS, GSM ROM I
MAGE
R
E
-
FLASH
P
ROCEDURE
P46
6.1 OS upgrade thru RUU P46
6.2 OS upgrade thru SD card P50
C
HAPTER
7 –
G
ENERIC
T
ROUBLESHOOTING
P51
C
HAPTER
8 –
G
ENERIC
S
PARE
P
ART
L
IST AND
P
HOTOS
(
FOR REFERENCE ONLY
) P55
A
PPENDIX
P
G
ENERIC
L
ABELING
P
LAN
P59
RF A
NTENNA
T
EST
S
PECIFICATION
P67
B
OARD
L
EVEL
2.5 R
EPAIRS
P69

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 3 of
70
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宏宏
宏達國際電子股份有限公司
達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
I
NTRODUCTION
This manual provides the technical information to support the service activities of the Smart Phone Monet.
This document contains highly confidential information, so any or all of this document should not be
revealed to any third party.
1.1 Product Specification/Feature
Platform
Bar type form factor integrated quad band EDGE/GPRS/GSM, SIP/VoIP, Bluetooth, WiFi, 2 mega-pixel
camera
One stop sliding QWERTY keyboard
OS: Windows Mobile Crossbow Platform
Dimension
101.5mm (L) x 50mm(W) x 18.6mm(T)
Weight: 134g (with battery)
Processor/Chipset
TI OMAP850, 200Mhz
Memory
ROM: 128 MB ROM
RAM: 64 MB DDR
LCD Module
2.4” QVGA, 64K colors Transmissive LCD
LED backlight
GSM/EDGE Function
Internal antenna
Quad-band (850/900/1800/1900)
850: 824-849, 869-894MHz
900: 880-915, 925-960MHz
1800: 1710-1785, 1805-1880MHz
1900: 1850-1910, 1930-1990MHz
Generic Services
Call Holding, Waiting, Forwarding
Call Barring
CLI (Calling Line Identity)
SMS (Short Message Service)
SMSMT, SMSMO, SM Reply, SM Replace, SM Acknowledgement, 8 Bits SMS Data
Concatenated messages, up to 640 characters
Display own number, telephone number storage capability in terminal and SIM card
Network selection
Cell broadcast
Multi-party conference capability
Phase 2+ Unstructured Supplementary Service Data
Audio Codec: AMR/EFR/FR/HR
Network Lock
CPHS partial
E-GPRS Function
EGPRS class B
Multi-slot standard class 10
MO/MT SMS over GPRS

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 4 of
70
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宏達國際電子股份有限公司
達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
PBCCH
SIM
1.8 / 3V of UICC
SIM Application Tool Kit release 98 class 3 and 99 partial
Over the Air (OTA) programming
Fixed Dialing Number (FDN)
Abbreviation Dial Number (ADN)
Security Pin 1 & 2 control
SIM+/ EAP-SIM support
Camera (manufacture option)
Color CMOS 2 mega-pixel camera
Preview mirror
Keyboard/button/Switch
2 soft keys
Home key
Back key
Send phone button
Quick press: Start a phone call
Long press (Press & Hold): Switch on or off the Loud Speaker
End phone button
Short press: End a phone call
Long press (press & hold): turn on Key-lock
Camera capture button (position: top-right)
5-way navigation pad
Power button (position: on top of device)
Volume Up and Volume Down button (position: top-left)
PoC or VC/VR button (position: left & below volume button)
PoC case: (Cingular requirement)
VD/ VR case (others)
Short press: Voice Dialer
Long press: Voice Record
Numerical dialing pad (12 buttons)
QWERTY keyboard with 2 additional soft keys
Cap and Function mode indicator on QWERTY keyboard
Auto sound effect when sliding out/ close
Auto display on when sliding out
Light sensor control for backlight
Notification
One bi-color LED (Green and Red) for GSM/GPRS/EDGE standby, GSM/GPRS/EDGE network status,
Event Notification, Power Charging status, and Low battery
One bi-color LED (Blue and Green) for Bluetooth (blue) and WiFi (Green) connectivity status
Notification by LED, Sound, Message, Vibration
Audio
Built-in microphone
Receiver
Speaker
Loud speaker for Hands-Free supported
Full duplex
Audio sampling rate
16-bits with 8KHz, 11KHz, 22KHz, 44.1KHz
AMR/AAC/WAV/WMA/MP3 codec

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 5 of
70
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達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
Connectivity & Interface
Bluetooth
Chipset: TI 6300
Compliant with v2.0
Class 2 transmit power
Supported profiles:
GAP (generic access profile)
SPP (serial port profile)
OPP (object push profile)
PAN (pan area profile)
GOEP (generic object exchange profile)
ActiveSync (legacy application via SPP)
HSP (headset profile)
HFP (handsfree profile)
A2DP (Advanced Audio Distribution profile)
AVRCP (Audio/Video Remote control Profile)
Service Discovery Profile
SAP (SIM Access Profile)
HID (Human interface device profile)
FTP (File Transfer profile)
WiFi
Chipset: TNETW1251
Internal WLAN antenna
IEEE 802.11b/g
Date rate auto fallback for extended range
ELP mode
Security 802.11i and AES
WPA/WPA 2 authentication – WEP (64 & 128bit), PSK, EAP-TLS, PEAP, LEAP
Signaling interfaces between the terminal device and the servers: mutually authenticated and
encrypted utilizing TLS (RFC 2246) with RC4 encryption with SGA1 used as the message integrity
check
QoS
802.11 WME QoS
802.11e
Fast AP to AP handover
Packet tagging & prioritization
Site Survey, Trace Route (Hidden Feature), Seamless-Secure Roaming, and VLAN Support
HTC ExtUSB 11-pin mini-USB
USB 1.1
Support Audio jack
Support ActiveSync to PC/NB
Support Charging capability
MicroSD card slot
External RF connector with cover
Power
Talk time: 3.2~7.3 hrs [base on RF power level 5~12]
Standby time: 120~175hrs [base on multi-frame 2~5]
Charging time: 2.5~3 hrs [base on OFF mode at 25℃]
WMA: 12 hours [base on NSTL test case]
WMV: 8 hours [base on NSTL test case]

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 6 of
70
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達國際電子股份有限公司
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High Tech Computer, Corp.
Battery
Rechargeable battery, Li-Polymer 1,050 mAh
AC Adapter:
AC input rating: 100 ~ 240 VAC, 50/60Hz
DC output: 5V, 1A
Hanger
Accessories
Standard
Travel Charger
USB Sync. Cable
Stereo wired headset with microphone
Standard Battery
User Manual, Quick Start Guide, & Software CD
Option
Mono Bluetooth Headset w/ microphone
Stereo Bluetooth Headset w/ microphone
Car adapter
Battery charger [TBD]
Carrying case
Charging docking (home use)
TTY adaptor
11 pin Y-Cable
Microsoft Windows Mobile 2005 Smartphone Applications
Pocket Outlook
Calendar, Contacts, Messaging, Tasks, & Voice Notes
Push Mail
Email Setup Wizard
Microsoft Internet Explorer Mobile
Microsoft Windows Media Player
Pictures & Video
Microsoft ActiveSync
Microsoft MSN Messenger
Device Management
Calculator
Games
File Manager
Smart Dialer for QWERTY keyboard as search input
Value Added Applications
Camera / Camcorder
Camera Mode
Encoding format: JPEG
Resolution: UXGA 1200x1600, SXGA 960x1280, VGA 480x640, QVGA 240x320, QQVGA
120x160
Night Mode
Digital Zooming: continuous 1x ~ 10x
Time & Date Stamp
Self Timer: 2/10 sec for Photo, Contacts Picture mode
Camcorder Mode
10 fps encoding up to QCIF resolution
Digital Zooming: 1x ~ 2x
Encoding format

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 7 of
70
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達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
H.263 + AMR-NB (.3gp)
MPEG4 + AMR-NB (.mp4)
Motion JPEG + PCM (.avi)
Ringtone
MIDI
Software polyphonic & Standard MIDI format 0 and 1 (SMF) / SP MIDI
MP3, AAC, AAC+, WMA, WAV and AMR-NB
Multimedia support format
Audio: AAC, AAC+, MP3, WMA, WAV, AMR-NB
Video: MPEG4, H.263, WMV, Motion JPEG (AVI)
Picture Enhancement for Pictures & Videos
Graphics: JPEG, GIF87a, GIF89a, PNG, WBMP
Video Thumbnail Preview: MPEG4, H.263, Motion JPEG (AVI)
MMS Client
Partial compliant to MMS 1.2
SMIL v2.0 supported
vCalendar v1.0 and vCard v2.1 supported
Task Manager
Unlock Screen Clock
Java virtual machine (MIDP 2.0)
Midlet display area: 220x300
JSR 75 File Connection
JSR 118 MIDP 2.0
JSR 139 CLDC 1.1
JSR 185 JTWI
JSR 135 Mobile Media API
JSR 120 Wireless Messaging API
Voice Dial/ Voice Command
Speaker Dependent
Voice Recorder (for AMR only)
Notes (Text notes)
T9 IME for Smartphone
SIM Manager
Comm. Manager
FOTA (Firmware OTA)
Document viewer
Word/ Excel/ PowerPoint
Adobe PDF Viewer
OMA DRM v1.0 (2.0 when available)
Audio Manager
HTC SIP/VoIP SDK
VoIP codec support
G.711 (64kbps, a-law/u-law)
G.729ab (G.729 with VAD support)
G.723.1
Carrier Specific Requirement
BlackBerry Client (Orange, T-Mobile)
SIP
Protocol support
SDP (RFC 3264)
DHCP or static IP addressing

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 8 of
70
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達國際電子股份有限公司
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Authentication (login/password)
DTMF transmission over RTP (RFC 2833)
No static IPv4 address configuration
DHCP locating
Security
802.11i compliant (WEP, WPA, WPA2)
Authentication by EAP-SIM should follow 3GPP TS 23.234
Generic Call service
Calling line identification presentation (CLIP)
Calling line identification restriction (CLIR)
Call forward unconditional (CFU)
Call forward on mobile subscriber busy (CFB)
Call forwarding on no reply (CFNRy)
Call forward on mobile subscriber not reachable (CFNRc)
Call waiting (CW)
Call Hold (HOLD)
Multiparty (MPTY)
Barring of all outgoing calls (BAOC)
Barring of all incoming calls (BIC)
Pre-dialing before sending
Redial
Call mute
Comfort noise generation (CNG), voice activity detection (VAD), adaptive jitter buffer, and echo
cancellation
Regulatory
GCF certification [Operator dependent]
R&TTE: EMC / EMI, Safety SAR
FCC Approval
FCC HAC (Hearing Aid Compatibility)
PTCRB Approval [Operator dependent]
WiFi Certification
BQB (Bluetooth Qualification Body) certification
Windows Mobile Logo (NTSL)
USB certification

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 9 of
70
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達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
2.1 Definition

Doc. No.
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00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
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達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 11 of
70
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宏達國際電子股份有限公司
達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 12 of
70
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宏達國際電子股份有限公司
達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 13 of
70
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達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.

Doc. No.
DOC-
00026415
REV.
Issued Date 2007/02/12
Revised Date N/A A01
Doc. Title VOX Service Manual
Page 14 of
70
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達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
Inserting the SIM card
Before you begin, make sure the phone is turned off.

Doc. No.
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00026415
REV.
Issued Date 2007/02/12
.
Revised Date N/A
A01
Doc. Title VOX Service Manual
Page 15 of
70
HTC CONFIDENTIAL
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宏宏
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達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
2. D
EVICE
A
SSEMBLING AND
D
ISASSEMBLING
P
ROCEDURE
2.1 Assembling procedure
T
OOLS NEEDED FOR
A
SSEMBLING AND
D
ISASSEMBLING PROCESS
.
L
ENS
C
LEANING
C
LOTH
.
(N
O
. 1)
T
ORX
S
CREW
D
RIVER
T6X50.
(N
O
. 2)
P
HILIPS
S
CREW
D
RIVER
00X40. (N
O
. 3)
F
LAT
P
LASTIC
S
TICK
.
(N
O
. 4)
P
LASTIC
T
WEEZERS
.
(N
O
. 5)
C
AMERA MODULE UN
-
INSTALL TOOL
P
REPARE NUMERIC KEYPAD AND NUMERIC
KEYPAD
FPC.
R
EMOVE THE STICKER PROTECTOR
(
DOME
SIDE
)
M
AKE SURE NUMERIC KEYPAD GUIDE PINS GO
TROUGH THE
FPC
HOLES
.
R
EMOVE STICKER PROTECTOR
(FPC
SIDE
)
P
ASTE THE NUMERIC KEYPAD
FPC
ONTO THE
NUMERIC KEYPAD
.
I
NSTALL THE NUMERIC KEYPAD ASSY TO THE
BEZEL
.

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Revised Date N/A
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Doc. Title VOX Service Manual
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HTC CONFIDENTIAL
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High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
A
FTER INSTALL THE NUMERIC KEYPAD ONTO
THE DIPSLAY UPPER COVER
,
MAKE SURE YOU
CAN SEE TWO HOOKS FROM THE BACK SIDE
.
P
REPARE
“LCD”
A
SSEMBLE THE
LCD.
P
ASTE
EMI
GASKETS
.

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HTC CONFIDENTIAL
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High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
I
NSTALL RECEIVER INTO ITS CONNECTOR ON
THE
R
IGID
-F
LEX BOARD
.
A
LIGN THE RECEIVER WIRES BESIDE THE
CONNECTOR AS SHOWN ON THE LEFT
.
I
NSTALL THE
LCD FPC
INTO ITS CONNECTOR
ON THE RIGID
-
FLEX BOARD
.
I
NSTALL THE KEYBOARD
FPC
PRE
-
ASSY
CONNECTOR ON THE RIGID
-
FLEX BOARD

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High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
A
TTACH THE MICRO
SD
RUBBER ONTO BEZEL
.
P
REPARE SLIDER
-
HINGE AND DISPLAY
BOTTOM COVER BEZEL
.
A
SSEMBLE SLIDER
-
HINGE TO DISPLAY BOTTOM
COVER BEZEL
.
F
ASTEN
4
SCREWS ON DISPLAY BOTTOM
COVER
.
N
OTE
: S
CREW TORQUE
1.2
±
0.05
KGF
-
CM

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Issued Date 2007/02/12
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Revised Date N/A
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High Tech Computer, Corp.High Tech Computer, Corp.
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A
SSEMBLE DISPLAY BOTOM COVER TO
DISPLAY UPPER COVER
.
T
URN THE DISPLAY BOTTOM COVER ABOUT
30
DEGREE TO LET THE RIGID
-
FLEX BOARD
CONNECTOR PASS TROUGH
.
P
RESS THE AREA AROUND THE DISPLAY
BOTOM COVER TO FIX THE DISPLAY BOTTOM
AND UPPER COVER
.
F
ASTEN SCREW LOCATION NUMBER
1 & 2
BY
USING
F
IG
. 1
SCREW AND SCREW LOCATION
NUMBER
3,
4,
5 & 6
BY USING
F
IG
. 2
SCREW
.
N
OTE
: 1.
DON
’
T CLOSE OR LOCK MICRO
SD
AND
SIM
CARD DOOR
2. S
CREW TORQUE
0.6
±
0.05
KGF
-
CM

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宏宏
宏達國際電子股份有限公司
達國際電子股份有限公司達國際電子股份有限公司
達國際電子股份有限公司
High Tech Computer, Corp.
High Tech Computer, Corp.High Tech Computer, Corp.
High Tech Computer, Corp.
A
SSEMBLE KEYBOARD UPPER COVER ONTO
LCD
BOTOOM COVER AND FASTEN
4
SCREWS
ON IT
.
N
OTE
: S
CREW TORQUE
1.2
±
0.05
KGF
-
CM
A
TTACH ALPHABETIC KEYPAD ONTO
KEYBOARD UPPER COVER
.
P
REPARE SPEAKER AND SOUND BOX
.
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