Huawei Ascend y330 Installation guide

HUAWEI Y330 Smartphone

FAQs

Issue

Date

2014-01-26

HUAWEI TECHNOLOGIESCO., LTD.

Issue 01 (2014-01-26)

Huawei Proprietary and Confidential

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HUAWEI G730 Smartphone FAQs

Contents

Issue 01 (2014-01-26)

Huawei Proprietary and Confidential

Contents

1 Basics ............................................................................................................................................... 1

1.1 Color schemes ..................................................................................................................................................................................1

1.2 Selling points....................................................................................................................................................................................1

1.3 Your phone at a glance....................................................................................................................................................................2

1.4 Installation.........................................................................................................................................................................................3

1.4.1 Opening the battery cover...........................................................................................................................................................3

1.4.2 Installing SIM cards ..............................................................................................................Error! Bookmark not defined.

1.4.3 Installing a microSD card............................................................................................................................................................5

1.4.4 Installing the battery.....................................................................................................................................................................5

1.5 Home screen .....................................................................................................................................................................................7

1.5.1 How do I add or delete a home screen?....................................................................................................................................7

1.5.2 How do I configure the home screens?.....................................................................................................................................8

1.5.3 How do I manage the applications and widgets on home screens?.....................................................................................9

1.6 Contacts...........................................................................................................................................................................................10

1.6.1 How do I create a contact? How do I assign a photo to a contact?....................................................................................10

1.6.2 How do I import contacts fromor export contacts to a SIM card?....................................................................................11

1.6.3 How many contacts does my phone support?........................................................................................................................13

1.6.4 How do I add a contact to a contact group?...........................................................................................................................14

1.7 Text messaging...............................................................................................................................................................................15

1.7.1 How do I delete a message in a conversation? How do I delete multiple conversations simultaneously?.................15

1.7.2 How do I forward a text message, send a text message to multiple recipients, or save a text message as a draft?...15

1.7.3 How many English characters can be contained in a long text message?........................................................................15

1.7.4 How many text messages can be saved on my phone?........................................................................................................15

1.7.5 How do I set the SMS center number? ...................................................................................................................................15

1.8 Calls..................................................................................................................................................................................................15

1.8.1 How do I record a call, and where is the recording saved?.................................................................................................15

1.8.2 How do I make a conference call, and how do I switch between calls?...........................................................................16

1.8.3 Does my phone support dual SIM cards?...............................................................................................................................16

1.9 Multimedia messaging..................................................................................................................................................................16

1.9.1 How do I send a multimedia message?...................................................................................................................................16

1.9.2 I cannot send or receive multimedia messages, why? How can I solve this problem? ..................................................16

1.9.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message?.........17

1.9.4 Where are my multimedia messages' attachments saved?...................................................................................................17

HUAWEI G730 Smartphone FAQs

Contents

Issue 01 (2014-01-26)

Huawei Proprietary and Confidential

iii

1.10 Music .............................................................................................................................................................................................17

1.10.1 How are my songs sorted?......................................................................................................................................................17

1.10.2 How do I create a playlist? .....................................................................................................................................................17

1.10.3 What playing modes does my phone support?....................................................................................................................18

1.10.4 How do I play songs in the background, quit Music, and view the lyrics when a song is playing?..........................19

1.11 Camera...........................................................................................................................................................................................19

1.11.1 If my phone has no microSD card installed, can I take pictures or shoot videos?........................................................19

1.11.2 My phone cannot open some photos or videos. Why?.......................................................................................................19

1.11.3 Where are my photos and videos saved? Can I change the save location? ....................................................................19

1.11.4 How do I edit a photo or video or add a photo frame? ......................................................................................................21

1.11.5 Does my phone support HD videos?.....................................................................................................................................22

1.11.6 Can I turn off the shutter sound?............................................................................................................................................22

1.11.7 How do I switch between front and rear cameras?.............................................................................................................22

1.11.8 What video formats and resolutions does my phone support?.........................................................................................22

1.11.9 What picture formats and resolutions does my phone support?.......................................................................................22

1.12 Bluetooth.......................................................................................................................................................................................23

1.12.1 What files can be transmitted using Bluetooth?..................................................................................................................23

1.12.2 How do I send data using Bluetooth?...................................................................................................................................23

1.12.3 My phone cannot be discovered by other Bluetooth devices. Why?...............................................................................25

1.12.4 What is the Bluetooth working range? .................................................................................................................................26

1.12.5 I cannot pair my phone with other Bluetooth devices. Why?...........................................................................................26

1.12.6 Can my computer use my phone's data connection through Bluetooth? Can I play games with other devices using

Bluetooth?..............................................................................................................................................................................................27

1.13 GPS navigation ............................................................................................................................................................................29

1.13.1 What navigation applications does my phone come with? ...............................................................................................29

1.13.2 What can I do if the navigation application experiences data loss? What should I do if the authorization file or

activation code is lost?.........................................................................................................................................................................29

1.13.3 What can I do if the navigation application on my phone cannot receive signals from GPS satellites?...................30

1.14 Does my phone support FM radio? If yes, how do I save manually found stations? ......................................................30

1.15 Can I download themes to my phone? Does my phone support live wallpapers? ...........................................................31

1.16 Does my phone support video calls or video chats?..............................................................................................................33

1.17 Can I take a screenshot? If yes, how? ......................................................................................................................................33

1.18 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback?...............33

1.19 What line order does the headset use?.....................................................................................................................................33

2 Common settings ........................................................................................................................ 34

2.1 Email................................................................................................................................................................................................34

2.1.1 How do I configure email settings?.........................................................................................................................................34

2.1.2 Can I view emails when no Internet connection is available on my phone?....................................................................42

2.1.3 Gmail ............................................................................................................................................................................................42

2.1.4 How do I synchronize contacts and calendar events?..........................................................................................................42

2.2 Wi-Fi settings..................................................................................................................................................................................44

2.2.1 How do I connect my phone to a Wi-Fi network? ................................................................................................................44

HUAWEI G730 Smartphone FAQs

Contents

Issue 01 (2014-01-26)

Huawei Proprietary and Confidential

2.2.2 What Wi-Fi protocols does my phone support? What are the data rates supported by each protocol? .......................45

2.2.3 I cannot open web pages sometimes over a Wi-Fi connection. Why?..............................................................................45

2.2.4 I have turned on Wi-Fi on my phone, but it cannot detect signals fromWi-Fi hotspots. What can I do?...................45

2.2.5 How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet?

.................................................................................................................................................................................................................46

2.2.6 I cannot connect to a Wi-Fi hotspot. Why?............................................................................................................................46

2.2.7 My phone's Wi-Fi connection automatically disconnects after the screen times out. What can I do? ........................46

2.3 Can I use my phone as a mobile Wi-Fi hotspot and access the Internet from another device using my phone's data

connection?............................................................................................................................................................................................47

2.4 How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet?....................................47

2.5 How do I set my phone to work as a modem and provide Internet access for computers? ..............................................48

2.6 Tone settings...................................................................................................................................................................................49

2.6.1 How do I set the phone ringtone?............................................................................................................................................49

2.6.2 How do I turn on or off vibration for incoming calls and messages?................................................................................50

2.6.3 How do I set a customaudio file as the ringtone or notification tone?.............................................................................51

2.6.4 How do I set the ringtone for a contact group?.....................................................................................................................51

2.6.5 How do I disable touch sounds?..............................................................................................................................................51

2.7 Language and keyboard................................................................................................................................................................52

2.7.1 What languages does my phone support? How do I change the phone language?.........................................................52

2.7.2 I installed a new text input method but cannot use it. Why?..............................................................................................52

2.7.3 How do I change the systemfont size?...................................................................................................................................52

2.7.4 What text input methods does my phone support?...............................................................................................................52

2.7.5 How do I turn off the key press vibration?.............................................................................................................................52

2.8 Internet access................................................................................................................................................................................54

2.8.1 How do I clear my browser's cache and browsing history?................................................................................................54

2.8.2 How do I view a web page in full screen or save a web page to bookmarks?.................................................................55

2.8.3 Can I log in to my email account using the browser on my phone?..................................................................................56

2.8.4 Can I log in to my online banking account from my phone?..............................................................................................56

2.8.5 How do I save an image froma web page? ...........................................................................................................................56

2.8.6 How do I set my browser's home page? .................................................................................................................................56

2.8.7 How do I save a web page for offline reading?.....................................................................................................................57

2.8.8 How do I configure network settings?....................................................................................................................................57

2.8.9 How do I enable or disable the data service?.........................................................................................................................58

2.8.10 How do I view my phone's data service status or turn off the data service?..................................................................58

2.8.11 Can I use my phone to access the Internet during a call? ..................................................................................................58

2.8.12 What does a VPN do? How do I set VPN parameters? .....................................................................................................58

2.9 Screen lock......................................................................................................................................................................................61

2.9.1 How do I enable a screen lock that must be unlocked using a PIN? .................................................................................61

2.9.2 How do I use the Face Unlock function? ...............................................................................................................................62

2.9.3 How do I enable a screen lock that must be unlocked using a pattern?............................................................................63

2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock

the phone by sending an email from my Gmail? ............................................................................................................................64

HUAWEI G730 Smartphone FAQs

Contents

Issue 01 (2014-01-26)

Huawei Proprietary and Confidential

2.9.5 How do I lock and unlock the screen?....................................................................................................................................64

2.10 Alarm.............................................................................................................................................................................................64

2.10.1 How do I add and remove an alarm? ....................................................................................................................................64

2.10.2 Will the alarms go off when my phone is powered off? ....................................................................................................65

2.11Applications..................................................................................................................................................................................65

2.11.1 What application formats does my phone support? Is JAVA supported?........................................................................65

2.11.2 How do I download third-party applications?.....................................................................................................................65

2.11.3 Can I change the default installation location for applications?.......................................................................................66

2.11.4 How do I install, manage, and uninstall applications?.......................................................................................................66

2.11.5 I cannot install an application. What can I do? ...................................................................................................................67

2.12 Third-party applications .............................................................................................................................................................68

2.12.1 Can I install third-party applications to a microSD card? If so, will running these third-party applications take up

my phone's storage?.............................................................................................................................................................................68

2.13 Backup and restoration...............................................................................................................................................................68

2.13.1 Can I back up my contact groups?........................................................................................................................................68

2.13.2 How do I back up data to or restore data from the cloud? ................................................................................................68

2.13.3 What data can be backed up on my phone?.........................................................................................................................68

2.14 Task manager................................................................................................................................................................................68

2.14.1 What applications can be managed?.....................................................................................................................................68

2.14.2 How do I access the application management screen?......................................................................................................68

2.14.3 What does the application management screen look like?................................................................................................68

2.14.4 How do I manage a specific application?.............................................................................................................................69

2.15 Weather..........................................................................................................................................................................................70

2.15.1 How do I update the weather?................................................................................................................................................70

2.15.2 How do I manage cities displayed in the Weather application? .......................................................................................71

2.16 Developer options........................................................................................................................................................................72

2.17 Can I synchronize my phone's date and time with the network?.........................................................................................72

2.18 Can I use my phone as a USB flash drive? .............................................................................................................................72

2.19 How do I free up the internal storage?.....................................................................................................................................73

2.20 How do I adjust thescreen brightness?....................................................................................................................................73

2.21 Does my phone support any power-saving functions for key backlight? ..........................................................................73

2.22 How do I turn on or off airplane mode? ..................................................................................................................................73

2.23 How do I restore my phone to its default settings?................................................................................................................74

2.24 How do I enter and exit safe mode? .........................................................................................................................................75

2.25 HiSuite...........................................................................................................................................................................................75

2.26 Does my phone support HDMI? ...............................................................................................................................................77

2.27 Does my phone support TV-out? ..............................................................................................................................................77

2.28 Does my phone support OTG?..................................................................................................................................................77

2.29 Status indicator.............................................................................................................................................................................78

2.30 Can I use power adapters other than the included one to charge my phone?....................................................................78

2.31 What are the special features of my phone?.......................................................................Error! Bookmark not defined.

3 Others ............................................................................................................................................ 79

HUAWEI G730 Smartphone FAQs

Contents

Issue 01 (2014-01-26)

Huawei Proprietary and Confidential

3.1 How do I save battery power?.....................................................................................................................................................79

3.2 How do I reduce my mobile data usage?...................................................................................................................................79

3.3My phone runs veryslow. What can I do? ................................................................................................................................79

3.4My customized wallpaper automatically stretches. Can I set it to not stretch?...................................................................80

3.5 How do I enter recovery mode and restore my phone to its factory settings? ....................................................................80

3.6 Can I scan a QR code using my phone?.....................................................................................................................................80

3.7 Does my phone support 3D acceleration? .................................................................................................................................80

3.8 How do I know whether my phone has been rooted?..............................................................................................................80

3.9If I remove the battery, do the date and time on my phone return to zero? Will configuring my phone to

automatically set the date and time generate data traffic? .............................................................................................................81

3.10 Can I use my phone for recording? ..........................................................................................................................................81

3.11 Does my phone come with protective film?............................................................................................................................81

3.12 Does my phone support mobile TV?........................................................................................................................................81

3.13 How are the phone ROM and RAM allocated?......................................................................................................................81