Huawei H60-L04 honor 6 User manual

H60-L04 Simplified Maintenance
Manual
Issue
1.0
Date
2014-09-04
HUAWEI TECHNOLOGIES CO., LTD.

Issue 1.0 (2014-09-04)
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Copyright © Huawei Technologies Co., Ltd.
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Copyright ©Huawei Technologies Co., Ltd. 2014.All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
[email protected]

H60-L04 Simplified Maintenance Manual
About This Document
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ii
About This Document
Author
Prepared by
R&D
Date
2014-08-27
Reviewed by
Maintenance support team
Date
2014-09-04
Approved by
Service representative
Date
2014-09-04
Change History
Date
Version
Revision Reason
Author
2014-08-27
V1.0
Released the first
version.
R&D

H60-L04 Simplified Maintenance Manual
Contents
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Contents
About This Document ............................................................................................................... ii
1 Overview ................................................................................................................................... 1
1.1 Applicable Scope..............................................................................................................................................1
1.2 Brief Introduction.............................................................................................................................................1
1.3 How to Obtain Product and Maintenance Information ....................................................................................1
2 Product Overview..................................................................................................................... 2
2.1 Appearance.......................................................................................................................................................2
2.2 Specifications...................................................................................................................................................3
3 Exploded View ......................................................................................................................... 7
4 Spare Parts................................................................................................................................. 9
4.1 Commonly Used Parts......................................................................................................................................9
4.2 How to Obtain Part Numbers.........................................................................................................................12
5 Software Upgrade................................................................................................................... 15
5.1 Upgrade Preparation.......................................................................................................................................15
5.2 Checking the Software Version......................................................................................................................16
5.3 How to Distinguish Between Software Versions............................................................................................16
5.3.1 Software Types......................................................................................................................................16
5.3.2 Software Naming Convention...............................................................................................................17
5.4 How to Obtain the Version Software..............................................................................................................17
5.4.1 Method 1...............................................................................................................................................17
5.4.2 Method 2...............................................................................................................................................19
5.5 Using the microSD Card for Upgrade............................................................................................................19
5.5.1 Normal Upgrade....................................................................................................................................19
5.5.2 Forcible Upgrade ..................................................................................................................................21
5.6 Troubleshooting Upgrade Failures .................................................................................................................21
6 Maintenance Tools................................................................................................................. 22
7 Disassembly Procedure ......................................................................................................... 24
8 Assembly Procedure .............................................................................................................. 28
9 FAQs ........................................................................................................................................ 34

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Contents
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9.1 My phone sometimes stops responding or restarts after running for a period of time. What can I do? .........34
9.2 I forgot the screen lock password. What can I do?.........................................................................................34
9.3 My phone responds slowly after it runs for a period of time. What can I do? ...............................................36
9.4 How do I check my phone's Wi-Fi/Bluetooth/SN information?.....................................................................37
10 Troubleshooting ................................................................................................................... 39
10.1 Power-on Failure..........................................................................................................................................39
10.2 Restarts and Screen Freezing .......................................................................................................................43
10.3 Overheat and Short Standby Time................................................................................................................44
10.4 Charging Failure...........................................................................................................................................45
10.5 No Ringtone.................................................................................................................................................46
10.6 Receiver Failure ...........................................................................................................................................46
10.7 Microphone Failure......................................................................................................................................47
10.8 Weak or No Reception..................................................................................................................................48
10.9 SIM Card Detection Failure.........................................................................................................................49
10.10 Camera Failure...........................................................................................................................................49
10.11 Touchscreen Failure....................................................................................................................................50
11 Quality Inspection Procedure and Methods..................................................................... 51
11.1 Inspection Flowchart ....................................................................................................................................51
11.2 Inspection Tools............................................................................................................................................52
11.3 Instruction Instructions.................................................................................................................................54
11.3.1 Battery Test .........................................................................................................................................54
11.3.2 Current Test.........................................................................................................................................54
11.3.3 Charging Test ......................................................................................................................................55
11.3.4 MMI Test.............................................................................................................................................55
11.3.5 MT.......................................................................................................................................................68

H60-L04 Simplified Maintenance Manual
1 Overview
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1
1 Overview
1.1 Applicable Scope
The H60-L04 Maintenance Manual is available in the simplified and advanced versions. The
two versions are respectively applicable to common service centers and advanced service
centers authorized by Huawei. The simplified version provides maintenance and repair
instructions for technicians at common service centers to conduct services of level 1 and level
2. Being Huawei proprietary, this document is accessible only for authorized service centers.
Although every effort was made to ensure the accuracy of the document, errors may still exist.
If you find any errors or have any suggestions, please report them through Huawei service
platform ComPartner.
1.2 Brief Introduction
This document introduces the product features, mechanical parts, assembly and disassembly
procedures, and common troubleshooting methods. You will be able to clear common faults of
the product with this document.
1.3 How to Obtain Product and Maintenance Information
To obtain product and maintenance information, visit http://app.huawei.com/tkb/.
You are recommended to install the ComPartner platform to download maintenance required
software tools and the phone version software. To obtain the ComPartner installation package,
log in to http://app.huawei.com/tkb/, and search for ComPartner. You will find the
installation package.

H60-L04 Simplified Maintenance Manual
2 Product Overview
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2 Product Overview
2.1 Appearance
Figure 2-1 H60-L04

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2 Product Overview
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2.2 Specifications
Table 2-1 lists the H60-L04 hardware specifications.
Table 2-1 H60-L04 hardware specifications
Module
Specifications
Model
Bar type
Display
5" Incell FHD, 16 M colors, 1920 x 1080 pixels, 445 PPI
Dimensions
Designed dimensions:139.6 mm x 69.7 mm x 7.5 mm
Claimed dimensions: TBD
Weight (including
battery)
About 130 g
Technical standard
Huawei Enterprise Technical Standard Q/DKBA 2159-2013

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2 Product Overview
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Module
Specifications
Working
frequency bands
LTE: B1/B3/B7/B20/B38
UMTS: B1/B8
GSM: B3/B2/B5/B8
CA: B3+B20 (20M+20M) inter-band
B7+B20 (20M+20M) inter-band /B38 (20M+20M) consecutive
intra-band
Data services
GPRS/EDGE: Class 12
Band 1 supports Cat24 DC.
Band 8 supports HSPA+ 21 Mbit/s.
LTE: Category 6, 300 Mbit/s (downlink), 50 Mbit/s (uplink)
SIM card
Standard 6-pin Micro SIM interface, not hot-plugging
Expansion slots
Standard microSD, 3.5-mm headset interface, mobile high-definition
link (MHL) standard interface
Expansion storage
Standard microSD: 64G
Processor
Quad–core CPU HiSilicon K3V3: 4 x A15 (1.7 GHz) + 4 x A7 (1.2
GHz)
Storage
ROM: 16 GB
RAM: 3 GB
Device control
Power key, volume keys, charging indicator
GPS
GPS/Glonass/AGPS
Temperature
Charging temperature: –10°C to +45°C
Working temperature: 0°C to 35°C
Storage temperature: –20°C to +70°C
Battery
Minimum value: 3000 mAh
Typical value: 3100 mAh Li-Polymer
2G network: standby times: TBD
Talk time: TBD
3G networks: standby times: TBD
Talk time: TBD
LTE networks: standby times: TBD
Talk time: TBD
Charging time: about 3 to 3.5 hours
Working humidity
5% to 95%
Cameras
Rear camera: 13 MP
Front camera: 5 MP
Radio
Built-in radio
Bluetooth
Bluetooth 4.0, with BLE

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2 Product Overview
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Module
Specifications
Antenna
Built-in antenna
WLAN
802.11 a/b/g/n, functioning as WLAN hotspots
USB
USB2.0, 480 Mbit/s
Maximum
transmission
power
GSM850/GSM900: 32.5 dBm (power class 4)
GSM1800/1900: 29.5 dBm (power class 1)
WCDMA B1/B8: 23.5 dBm
LTE B1/B3/B41: 22 dBm (full RB)
Static sensitivity
GSM850/GSM900: –109dBm
GSM1800/1900: –108 dBm
WCDMA B1/B8: –111 dBm
LTE B1/B3/B41: –97 dBm (full RB 10M)
Power supply
Input: 100 V to 240 V, 50/60 Hz, 0.2 A
Output: 5 V, 2 A
Certificates
CE certificate
Sensor
Accelerator, proximity light sensor, ambient light sensor, compass,
hall sensor, and gyroscope
Table 2-2 lists the H60-L04 software specifications.
Table 2-2 H60-L04 software specifications
Software
Description
Operating
system
Android 4.4
UI
Emotion UI 2.3
Input method
Baidu Input, Swype Input, Sogou Input
Browser
Default Android 4.4 browser
Information
Multimedia messages(Android 2.3-based)
Email
POP3/IMAP/Exchange (Emotion UI 2.3-based)
Multimedia
Audio encoding: MP3, MIDI, AMR-NB, AAC, AAC+, eAAC+,
AMR-WB, WMA2-9, RA, PCM, OGG, and FLAC
Audio format: mp3, mp4, 3gp, wma, ogg, amr, aac, flac, wav, ra, and midi
Video encoding: H.263, H.264, MPEG-4, RV7-10, Xvid, VP8, and
WMV9
Video format: 3gp, mp4, wmv, rm, rmvb, asf, and asf
Picture encoding: BMP, GIF, JPEG, and PNG
Picture format: png, gif, jpeg, and bmp

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Software
Description
Streaming
media
Audio encoding: AMR-NB, AAC, AAC+, eAAC+
Video coding: H.263, H.264, and MPEG-4
File format: MP4, 3GP
Ringtone
*.mp3, *.wav, *.ogg, *.mid, *.amr
Upgrade the
phone.
HOTA
USB function
1. Supports charging.
2. Supports data connection.
3. Allows the phone to function as a network adapter.
Supports the USB OTG host function.
Language
EMUI 2.3 globally universal version language
Camera
resolution
Rear
camera: 13
MP
Photo: maximum 4160 x 3120
Video: maximum 30 fps 1080p (1920x1080 pixels)
Front
camera: 5
MP
Photo: maximum 2592x1952
Video: maximum 30 fps 720p (1280x720 pixels)

H60-L04 Simplified Maintenance Manual
3 Exploded View
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3 Exploded View
Figure 3-1 shows the exploded view of the H60-L04.
Figure 3-1 H60-L04 exploded view
Parts list:

H60-L04 Simplified Maintenance Manual
3 Exploded View
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No.
Name
Quantity
1
Front cover assembly with the battery
1
2
Antenna support assembly
1
3
Rear camera module
1
4
Front camera module
1
5
Battery cover assembly
1
6
Main board
1
7
Screws
12

H60-L04 Simplified Maintenance Manual
4 Spare Parts
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4 Spare Parts
4.1 Commonly Used Parts
Table 4-1 is for your reference only. It is subject to changes without notice. Obtain the latest
component information from the Huawei TCS. If you have any questions, contact the local
technical support.
Table 4-1 Commonly used parts
Material
Name
Rear camera: 13 MP
Material
Name
Front camera: 5 MP
Material
Name
Battery

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4 Spare Parts
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Material
Name
Headset jack FPC
Material
Name
Side-key FPC
Material
Name
Flashlight FPC
Material
Name
Speaker FPC
Material
Name
Receiver
Material
Name
Speaker

H60-L04 Simplified Maintenance Manual
4 Spare Parts
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Material
Name
Antenna support
assembly
Material
Name
Thermal conductivity
graphite sheet
Material
Name
Battery cover
assembly
Material
Name
Front cover assembly without the
battery
Material
Name
Front cover assembly with the battery

H60-L04 Simplified Maintenance Manual
4 Spare Parts
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Material
Name
Data cable
Material
Name
Charger
4.2 How to Obtain Part Numbers
Part numbers (PNs) may change with time. To ensure the correctness of a PN, query the latest
BOM information from https://tcs.huawei.com before you apply for a part.
To check a PN, use the authorizedASC account to visit the BOM system.
To query the BOM information and part pictures in the BOM system:
Step 1 Log in to the BOM system.
Figure 4-1 Login dialog box
Step 2 Choose Basic Information > BOM Tree Info. Define the values for Product Line, Product
Type, Product Model, and Product Description.
The PNs are displayed in detail in the tree shape, as shown in Figure 4-2.

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Figure 4-2 PN tree
Step 3 Click the PN of the part to query. The system displays the picture of the part. Use the picture
to confirm whether the part is what you want.
Figure 4-3 Part picture
----End

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To query the maintenance level for a part:
Step 4 Choose Basic Information > Material Info, enter the PN or description to query the
maintenance level, maintenance price, and product on which the part is used.
Figure 4-4 Entering the part code
Step 5 Click the PN.
The system displays the part picture.
Figure 4-5 Part picture
----End

H60-L04 Simplified Maintenance Manual
5 Software Upgrade
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5 Software Upgrade
5.1 Upgrade Preparation
Table 5-1 lists the items to be prepared for a software upgrade.
Table 5-1 Items to be prepared
Item
Description
Remarks
Upgrade
environment
Computer
File copy
microSD card
Available storage larger than 2 GB
Upgrade file
UPDATE.APP
Use the latest version for the upgrade.
Upgrade
method
Using the
microSD card
Normal upgrade
Forcible upgrade
Online upgrade
When a Wi-Fi network is available, the phone
downloads the upgrade package and automatically
carries out the upgrade.
Before the upgrade, ensure that:
You have backed up important data on the phone because software upgrades will erase
all user data.
The power remaining of the battery is more than 15%. It is recommended that you
connect the phone to its power adapter for power supply and do not remove its battery
during the upgrade.
You have checked the phone software version because the software upgrade aims to
upgrade lower versions to higher versions only. Upgrades between phones used in
different countries and between different customized phone versions are not supported.
For details about how to distinguish between versions, see section 5.3 "How to
Distinguish Between Software Versions."
If a normal upgrade fails, use the forcible upgrade method to upgrade the phone again.
Prioritize the normal upgrade on phones that can be normally powered on. Forcible upgrades
may be risky because information loss may occur. Therefore, do not forcibly upgrade the
phone.