Huawei HG610 User manual

HUAWEI HG610 Home Gateway
User Guide
HUAWEI TECHNOLOGIES CO., LTD.

HUAWEI HG610 Home Gateway
V100R001
User Guide
Issue 01
Date 2009-12-30
Part Number 202178
Huawei Technologies Co., Ltd. provides customers with comprehensive
technical support and service. Please feel free to contact our local office
or company headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: [email protected]

Copyright © Huawei Technologies Co., Ltd. 2009. All
rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means
without prior written consent of Huawei Technologies Co., Ltd.
The product described in this manual may include copyrighted software of Huawei
Technologies Co., Ltd and possible licensors. Customers shall not in any manner
reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse
engineer, lease, assign, or sublicense the said software, unless such restrictions are
prohibited by applicable laws or such actions are approved by respective copyright
holders under licenses.
Trademarks and Permissions
, , and are trademarks or registered trademarks of Huawei
Technologies Co., Ltd.
Other trademarks, product, service and company names mentioned are the property of
their respective owners.
Notice
Some features of the product and its accessories described herein rely on the software
installed, capacities and settings of local network, and may not be activated or may be
limited by local network operators or network service providers. Thus the descriptions
herein may not exactly match the product or its accessories you purchase.
Huawei Technologies Co., Ltd reserves the right to change or modify any information or
specifications contained in this manual without prior notice or obligation.
NO WARRANTY
THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS
REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR
CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE
SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS,
BUSINESS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS.
Import and Export Regulations
Customers shall comply with all applicable export or import laws and regulations and will
obtain all necessary governmental permits and licenses in order to export, re-export or
import the product mentioned in this manual including the software and technical data
therein.

Contents
1Warnings and Precautions ....................................................................... 1
2Connecting Cables and Powering On...................................................... 3
2.1 Simple Connection .......................................................................................3
2.2 Connecting One Telephone ..........................................................................1
2.3 Connecting Multiple Telephones .................................................................2
2.4 Powering On ................................................................................................2
3Setting the Network-Access Parameters ................................................. 3
3.1 Using the Embedded PPP Dial-Up Software on the HG610 ........................3
3.2 Using the PPP Dial-Up Software on Your Computer...................................4
4Basic Configuration .................................................................................. 5
4.1 Changing the Administrator Password .........................................................5
4.2 Changing the Login IP Address ...................................................................5
4.3 Restoring Default Settings............................................................................6
5FAQs........................................................................................................... 6
6Appendix.................................................................................................. 10
6.1 Indicators....................................................................................................10
6.2 Interfaces and Buttons................................................................................10
6.3 Default Settings..........................................................................................11
6.4 Technical Specifications.............................................................................11
i

1
1 Warnings and Precautions
Thank you for purchasing the HUAWEI HG610 Home Gateway (hereinafter referred to
as the HG610).
To use the device properly and safely, read these warnings and precautions carefully
and strictly observe them during operation.
Unless otherwise specified, the device described in this section includes
the device and its accessories.
Basic Requirements
zDuring storage, transportation, and operation of the device, keep it dry and prevent
it from colliding with other objects.
zDo not dismantle the device. In case of any fault, contact an authorized service
center for assistance or repair.
zWithout authorization, no organization or individual can change the mechanical,
safety, or performance design of the device.
zWhen using the device, observe all applicable laws and regulations and respect the
legal rights of other people.
Environmental Requirements for Using the Device
zBefore connecting and disconnecting cables, stop using the device, and then
disconnect it from the power supply. Ensure that your hands are dry during
operation.
zKeep the device far from sources of heat and fire, such as a heater or a candle.
zKeep the device far from electronic appliances that generate strong magnetic or
electric fields, such as a microwave oven or a refrigerator.
zPlace the device on a stable surface.
zPlace the device in a cool and well-ventilated indoor area. Do not expose the device
to direct sunlight. Use the device in an area with a temperature ranging from 0°C to
40°C.
zDo not block the openings on the device with any object. Reserve a minimum space
of 10 cm around the device for heat dissipation.
zDo not place any object (such as a candle or a water container) on the device. If any
foreign object or liquid enters the device, stop using the device immediately, power

2
and then remove all the cables
d due to lightning strikes.
Ar
zd, for example, in
low the instructions indicated in text or symbols.
in the same box as inflammable liquids, gases,
Ac
z
get affected, the warranty for the
an injury may occur.
.
zt the power adapter meets the requirements of Clause 2.5 in
it is tested and approved according to national or local
y may
ce and its accessories by mistake, or they may swallow the small
device, causing suffocation or other dangerous situations.
Ma
ze or unusual
act an authorized service center.
it off, remove all the cables connected to it, and then contact an authorized service
center.
zDuring thunderstorms, power off the device,
connected to it to prevent it from getting damage
eas with Inflammables and Explosives
Do not use the device where inflammables or explosives are store
a gas station, oil depot, or chemical plant. Otherwise, explosions or fires may occur.
In addition, fol
zDo not store or transport the device
or explosives.
cessory Requirements
Use only the accessories supplied or authorized by the device manufacturer.
Otherwise, the performance of the device may
device or the laws and regulations related to telecommunications terminals may
become null and void, or
zDo not use the power adapter if its cable is damaged. Otherwise, electric shocks or
fires may occur
zEnsure that the power adapter meets the specifications indicated on the device
nameplate.
Ensure tha
IEC60950-1/EN60950-1 and
standards.
Safety of Children
Keep the device and its accessories out of the reach of children. Otherwise, the
damage the devi
components of the
intenance
zIf the device is not used for a long time, power it off, and then remove all the cables
connected to it.
If any exception occurs, for example, if the device emits any smok
sound or smell, stop using the device immediately, power it off, remove all the
cables connected to it, and then cont
zDo not trample, pull, or overbend any cable. Otherwise, the cable may get damaged,
causing malfunction of the device.

3
c
cables U Do not use any
clea ing
zBefore leaning the device, stop using it, power it off, and then remove all the
se a clean, soft, and dry cloth to clean the device shell.
agent or spray to clean the device shell.
n
heated, which will not affect the function of the HG610.
After the HG610 is used for a certain period of time, the cover will be
2 Connecting Cables and Powering On
2.1 Simple Connection
If y not
need the
cabl
our telephone line is used for the broadband network access only and if you do
to use a telephone, take the following figure as a reference for connecting
es.
3
2
1
DSLLAN4LAN3LAN2LAN1RESETON/OFF POWER
1. Telephone jack on the wall 2. Computer 3. Power adapter

1
2.2 Connecting One Telephone
If your telephone line is used for both the broadband network access and a telephone
connection, take the following figure as a reference for connecting the cables.
1
5
4
3
PHONE MODEM
2
LINE
DSLLAN4LAN3LAN2LAN1RESETON/OFF POWER
1. Telephone jack on the wall 2. Splitter 3. Telephone
4. Computer 5. Power adapter

2
2.3 Connecting Multiple Telephones
If your telephone line is used for the broadband network access, telephone connections,
and fax connections, take the following figure as a reference for connecting the cables.
5
4
1
6
7
7
3
8
1
3
PHONE MODEM
2
LINE
DSLLAN4LAN3LAN2LAN1RESETON/OFFPOWER
1. Telephone jack
on the wall
2. Splitter 3. Telephone 4. Computer
5. Power adapter 6. T connector 7. Microfilter 8. Fax machine
2.4 Powering On
To power on the HG610, press the power button on the back panel of the HG610.
After you power on the HG610, the DSL indicator blinks (for less than three minutes),
which indicates that the HG610 is being activated. Later, the DSL indicator turns solid
on. The POWER indicator is also solid on, which indicates that the HG610 is working
properly.

3
3 Setting the Network-Access Parameters
By configuring the HG610 and your computer, you can choose any of the following
methods to surf the Internet:
zUsing the Embedded PPP Dial-Up Software on the HG610
zUsing the PPP Dial-Up Software on Your Computer
3.1 Using the Embedded PPP Dial-Up Software on
the HG610
If you select this method for accessing the network, the HG610 starts to set up a dial-up
connection automatically after the startup. You can access the network after you power
on your computer. You do not need to install any special dial-up software on your
computer or perform dial-up operations on your computer. To configure the HG610 and
your computer for the network access, do as follows:
Step 1 Log in to the Web-based configuration utility of the HG610.
1. Launch the Internet Explorer on your computer. Enter http://192.168.1.1
in the address bar, and then press Enter.
2. In the displayed dialog box, enter the user name and the password, and
then click Log In.
By default, both the user name and the password are admin. After the user name and
the password are verified, you can access the Web-based configuration utility.
Step 2 Configure the ATM PVC.
1. In the navigation tree, choose Basic > ATM.
2. Enter VPI/VCI provided by the network operator.
3. Set DSL link type to EoA.
4. Click Submit.
Step 3 Set WAN parameters.
1. In the navigation tree, choose Basic > WAN.
2. Select a PVC from the Layer2 interface drop-down list box.
zThe name of this PVC should begin with atm.
zThe DSL link type of this ATM PVC should be EoA.
3. Select Enable for WAN connection.
4. Select a service from the Service list drop-down list box.
5. Select Route from the Connection mode drop-down list box.
6. Set Connection type to PPPoE.
7. Enter the user name and password provided by the network operator.

4
8. Select a dialing method, and then click Submit.
Step 4 Set LAN parameters.
1. In the navigation tree, choose Basic > LAN.
2. Set the IP address and subnet mask of the LAN connection.
3. Select Enable for DHCP server, and then set the corresponding
parameters.
4. Click Submit.
After you complete the preceding settings, you can surf the Internet.
You need to perform the preceding operations on a computer once only. The next time
when you power on your computer, you can surf the Internet without any configuration.
3.2 Using the PPP Dial-Up Software on Your
Computer
If you select this method for accessing the network, you need to install and configure
the dial-up software on your computer. In addition, you need to perform dial-up
operations on your computer upon each startup.
The PPP dial-up software is pre-installed on certain computer operating systems. To
create a dial-up connection, do as follows (taking the Windows XP operating system as
an example):
Step 1 Choose Start > All Programs > Accessories > Communications >
Network Connections.
Step 2 Click Create a new connection in Network Tasks to display the New
Connection Wizard window, and then click Next.
Step 3 Select Connect to the Internet, and then click Next.
Step 4 Select Set up my connection manually, and then click Next.
Step 5 Select Connect using a broadband connection that requires a user name
and password, and then click Next.
Step 6 Enter the name (as desired) of the dial-up connection in ISP Name, and then
click Next.
Step 7 Select Anyone's use or My use only, and then click Next.
Step 8 Enter the user name and password provided by the network operator and used
for the dial-up connection, and then click Next.
Step 9 Select Add a shortcut to this connection to my desktop, and then click
Finish.
An icon for the dial-up connection is displayed on the desktop of your computer.

5
You need to perform the preceding operations only once for creating a network
connection. After the network connection is created, to access the network,
double-click the icon for the dial-up connection, and then click Connect in the
displayed dialog box.
4 Basic Configuration
4.1 Changing the Administrator Password
For safety reasons or to make the password easy to remember, you can change the
administrator password for login after logging in to the Web-based configuration
utility.
To change the password, do as follows:
Step 1 Log in to the Web-based configuration utility.
Step 2 Choose Maintenance > Account in the navigation tree to display the system
management page.
Step 3 Select admin from the User name drop-down list box.
Step 4 Enter the old password in the Current password text box. Enter the new
password in the New Password text box. Then enter the new password again
in the Confirm password text box for confirmation.
Step 5 Click Submit to save the settings.
After you change the password successfully, to log in to the Web-based configuration
utility, you should enter the new password.
If you forget the user name or password that has been changed, you can
restore the default settings of the HG610 by pressing and holding the
RESET button for over six seconds. Then, the user name and password
that are used for logging in to the Web-based configuration utility are
restored to default values. After you restore the default settings, however,
your customized data is lost. Therefore, use this function with caution.
4.2 Changing the Login IP Address
To make the login IP address easy to remember, you can change the IP address after
logging in to the Web-based configuration utility.
To change the IP address, do as follows:
Step 1 Choose Basic > LAN in the navigation tree to display the LAN settings page.

6
Step 2 Enter a new IP address as desired in the IP Address text box. Then, enter a
subnet mask in Subnet Mask.
Step 3 Click Submit to save the settings.
To log in to the Web-based configuration utility after you change the IP
address successfully, you need to launch the Internet Explorer, and then
enter the new IP address in the address bar. Ensure that the IP address of
the computer is in the same network segment as that of the HG610 so that
the computer can access the Web-based configuration utility.
4.3 Restoring Default Settings
You can quickly restore the default settings of the HG610 by pressing the RESET
button on the rear panel. To restore the default settings, press and hold the RESET
button for over six seconds after the HG610 is powered on, and then release the button.
In addition, you can restore the default settings of the HG610 through the Web-based
configuration utility. To restore the default settings through the Web-based
configuration utility, do as follows:
Step 1 Log in to the Web-based configuration utility.
Step 2 Choose Maintenance > Device in the navigation tree to display the reboot
page.
Step 3 Click Restore Default Settings.
After the preceding operations, the current page jumps to the login page. You can log in
to the Web-based configuration utility by entering the default user name and password.
5 FAQs
How can I quickly restore the default settings of the terminal?
To restore the default settings, press and hold the RESET button on the rear panel
for over six seconds after the HG610 is powered on, and then release the button.
What can I do if I cannot access the Internet through the terminal?
Step 1 Check whether the POWER indicator on the terminal is solid on.
If the POWER indicator is off, perform further checks as follows:
1. Ensure that the terminal is turned on.
2. Ensure that electricity comes from the socket and that the power input
from the socket meets the requirements described on the label of the
terminal power adapter. If the voltage is unsteady, for example, if the
voltage is too high or too low, do not use the terminal. Wait until the

7
voltage restores to its normal level, and then use the terminal.
3. Ensure that the terminal is properly connected to the socket through
the power adapter.
If the POWER indicator is still off, contact an authorized maintenance
center.
Step 2 After powering on the terminal, wait for about three minutes. Then, check
whether the DSL indicator on the terminal is solid on.
If the DSL indicator blinks for a long time, perform further checks as
follows:
1. Ensure that telephone lines are properly connected. Pay special
attention to the connections between the telephone lines and the
splitter.
2. Ensure that the terminal or telephone lines are far from the electric
appliances that generate strong magnetic or electric fields. Replace
telephone lines when necessary.
If the DSL indicator still blinks and does not turn solid on, contact your
network operator.
Step 3 Check whether the LAN indicator of the terminal is on.
If the LAN indicator is off, perform further checks as follows:
1. Ensure that the network adapter of the computer is enabled.
2. Ensure that the network cable between the terminal and the computer
is properly connected. Remove and then insert the network cable or
replace the network cable when necessary.
If the LAN indicator is still off, contact an authorized maintenance center.
Step 4 Check whether the driver for the network adapter is properly installed.
Take a computer that runs Windows XP as an example. To check whether
the driver for the network adapter is installed, do as follows:
1. On the desktop, right-click My Computer, and then choose Manage.
2. In the navigation tree of the Computer Management window,
choose Device Manager.
3. In the right pane of the Computer Management window, click
Network adapters to view the information about the network adapter
of the computer.
If no network adapter is found or if a question mark (?) or an exclamation
mark (!) is displayed next to the icon of the network adapter, you can infer
that the driver for the network adapter is not properly installed. In this
case, re-install the driver for the network adapter of the computer.
Step 5 Ensure that you have entered the correct user name and user password that
are required by the PPP dial-up software.

8
The user name and the user password are provided by your network
operator.
Step 6 Check whether you can use the PPP dial-up software to dial successfully.
If you cannot use the PPP dial-up software to dial successfully, perform
further checks as follows:
1. Stop the PPP dial-up software and then power off the terminal. After
five minutes, power on the terminal, and then use the PPP dial-up
software to dial again.
2. Restore the default settings of the terminal.
If the problem persists, contact your network operator.
Step 7 Check whether the proxy server of the Web browser is correctly
configured. Take the Internet Explorer installed on a computer that runs
Windows XP as an example. To check whether the proxy server of the
Web browser is correctly configured, do as follows:
1. Launch the Internet Explorer.
2. Choose Tools > Internet Options.
3. In the Internet Options dialog box, click the Connections tab.
4. In the Local Area Network (LAN) settings group box, click LAN
Settings.
5. In the Proxy server group box of the Local Area Network (LAN)
Settings dialog box, ensure that the Use a proxy server for your
LAN (These settings will not apply to dial-up or VPN
connections). check box is cleared.
Step 8 Try to access multiple Web sites to check whether the terminal can access
these Web sites.
If the terminal still cannot access Web sites, contact your network service
provider.
What can I do if Web pages often cannot be displayed during Web page browsing
and can be displayed after the terminal is restarted?
Step 1 Ensure that the terminal and other devices, such as telephones or fax
machines, are connected to telephone lines through a splitter.
For details about how to install a splitter, see the related description in the
manual.
Step 2 Ensure that telephone lines are properly connected.
If the telephone lines are improperly connected, the stability of the
network connection is affected.
Step 3 Check the positions of your terminal and your computer. Ensure that they
are far from electric appliances, such as microwave ovens, refrigerators,

9
or cordless telephones, that generate strong magnetic or electric fields.
If the problem persists, contact your service provider.
After a broadband terminal is installed, does Internet access degrade call quality or
do telephone calls lower the Internet access rate?
No. The terminal uses the frequency division multiplexing (FDM) and splitter
technologies to separate voice signals from data signals. Although the two types of
signals are transmitted through one telephone line, they are carried by different
frequency bands. Therefore, they do not interfere with each other. In this case, you
can make a telephone call and access the Internet simultaneously, without degrading
call quality or lowering the Internet access rate.

10
6 Appendix
6.1 Indicators
Indicator Status Description
Blinking Data is being transmitted through the Ethernet
interface.
On The Ethernet connection is set up.
LAN1–LAN4
Off The Ethernet connection is not set up.
Blinking The HG610 works in routing mode, and the WAN
connection is set up. Data is being transmitted.
On The HG610 works in routing mode, and the WAN
connection is set up. But no data is being transmitted.
INTERNET
Off zThe HG610 is powered off.
zThe HG610 works in bridge mode.
zNo WAN connection is set up.
Blinking The HG610 is being activated.
On The HG610 is activated.
DSL
Off The HG610 is powered off.
On The HG610 is powered on.POWER
Off The HG610 is powered off.
6.2 Interfaces and Buttons
Interface or
Button
Description
DSL It is used to connect to the telephone jack on the wall or the
MODEM interface on the splitter.
LAN1–LAN4 It is used to connect to the Ethernet interface on the computer.

11
Interface or
Button
Description
RESET You can press and hold the RESET button for over six seconds to
restore the default settings of the HG610.
Note: After you restore the default settings, your customized data
is lost. Therefore, use this function with caution.
ON/OFF It is the power switch and is used to power on or power off the
HG610.
POWER It is used to connect the power adapter.
6.3 Default Settings
Parameter Setting
IP address of the LAN interface 192.168.1.1
Subnet mask of the LAN interface 255.255.255.0
User name used for logging in to the
Web-based configuration utility
admin
Password used for logging in to the
Web-based configuration utility
admin
DHCP server function Enable
6.4 Technical Specifications
Item Specification
Power supply for the HG610 12 V DC, 0.7 A
Power consumption < 7 W
Ambient temperature for operation 0°C to 40°C (32°F to 104°F)
Relative humidity for operation 5% to 95%, non-condensing
Dimensions (L × W × H) 162 mm × 120 mm × 29 mm
Weight About 320 g

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Item Specification
VDSL2 standards zG.993.2 Annex B PSD Mask
zG.994.1 (G.hs)
ADSL2+ standard G.992.5 (G.dmt.bitplus) Annex A
ADSL2 standards zG.992.3 (G.dmt.bis) Annex A
zG.992.3 (G.dmt.bis) Annex L
Standards
ADSL standards zG.992.1 (G.dmt) Annex A
zG.994.1 (G.hs)
zANSI T1.413 Issue 2

HUAWEI TECHNOLOGIES CO., LTD.
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
www.huawei.com
Part Number: 202178