Huawei HG532e User manual

HG532e Home Gateway
User Guide
HUAWEI TECHNOLOGIES CO., LTD.

HG532e Home Gateway
V100R001
User Guide
202494_03
Huawei Technologies Co., Ltd. provides customers with comprehensive
technical support and service. Please feel free to contact our local office
or company headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: [e-mail]

Copyright © Huawei Technologies Co., Ltd. 2015. All
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Notice
Some features of the product and its accessories described herein rely on the software
installed, capacities and settings of local network, and therefore may not be activated or
may be limited by local network operators or network service providers.
Thus, the descriptions herein may not exactly match the product or its accessories which
you purchase.
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contained in this manual without prior notice and without any liability.
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Hereby, Huawei Technologies Co.,Ltd. declares that the product meets the directive
2009/125/EC and its implementation regulation (EC) NO 1275/2008 amended by (EC)
278/2009,(EC) 642/2009,(EU) 617/2013,(EU) 801/2013,and its implementation
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Contents
1Connecting the Cables and Getting Started................................... 1
1.1 Connecting Cables ........................................................................1
1.2 Powering On the HG532e..............................................................2
2Setting Network Access Parameters.............................................. 3
2.1 Logging in to the Web-based Configuration Utility ..........................3
2.2 Configuring a Dial-up Connection to Access the Internet .................4
2.3 Configuring a Wireless Network Name and Password......................4
3Setting Up a Wireless Connection ................................................. 5
3.1 Setting Up a Wireless Connection Using the WPS Button ........6
3.2 Setting Up a Wireless Connection Manually..............................6
4Configuring the HG532e .............................................................. 9
4.1 Changing the User Name and Password for the Web-based
Configuration Utility...........................................................................9
4.2 Enabling or Disabling the Wireless Network Function ...................10
Using the WLAN Button ............................................................10
Using the Web-based Configuration Utility ..................................10
4.3 Changing the Wireless Network Name and Password.....................10
4.4 Changing the PPP Account ..........................................................11
4.5 Restoring Default Settings ...........................................................12
4.6 Restarting the HG532e ................................................................12
5FAQs ......................................................................................... 13
6Technical Specifications.............................................................. 19
6.1 Indicators ...................................................................................19
6.2 Ports and Buttons........................................................................21
6.3 Default Settings ..........................................................................22
6.4 Product Specifications.................................................................22

1
1 Connecting the Cables and Getting Started
Thank you for purchasing the HG532e Home Gateway (hereinafter referred to
as the HG532e).
1.1 Connecting Cables
The following figure shows an example of how to connect the cables. In this
example, the HG532e is connected to a desktop computer, a laptop computer,
and a telephone.
1
3
2
4
5
6
a
b
c
1. Power adapter
2. Desktop computer
3. Telephone
4. Splitter
5. Telephone wall jack
6. Laptop computer
a. MODEM port
b. PHONE port
c. LINE port

2
1.2 Powering On the HG532e
After connecting the cables, press the On/Off button on the side panel to power
on the HG532e.
The ADSL indicator lights up and starts blinking. This indicates that the
asymmetric digital subscriber line (ADSL) port activation is in progress. The
blinking may last from 40 seconds to 3 minutes. When the ADSL indicator stops
blinking and remains on, the HG532e is working correctly.
To power off the HG532e, press the On/Off button on the side
panel, and then unplug the power adapter.

3
2 Setting Network Access Parameters
2.1 Logging in to the Web-based Configuration
Utility
Most parameters of the HG532e are preset before delivery to meet common
application scenarios at homes. To check the HG532e's working status or to
configure certain advanced network functions, use the web-based configuration
utility.
To log in to the web-based configuration utility:
Step 1 Launch a browser on your computer. Enter http://192.168.1.1 in the
address box, and press Enter.
Step 2 On the login page, enter your user name (default is user) and
password (default is user).
For security, you can change the user name and password for
login. For details, see section 4.1 "Changing the User Name and
Password for the Web-based Configuration Utility“.
If the user name and password have been changed, use the
correct user name and password for login.
Step 3 Click Login.
After verification, the web-based configuration utility is displayed.
The first time you log in to the web-based configuration utility, a
configuration wizard is displayed. To skip the wizard and further
configure your HG532e, click Here when the following message
displays: Click Here to enter the advanced configuration page.

4
2.2 Configuring a Dial-up Connection to Access the
Internet
The HG532e works in PPP mode by default. The HG532e starts to set up a
dial-up connection automatically after starting up, meaning you do not need to
install dial-up software or perform dial-up operations on your computer.
To set up a dial-up connection to access the Internet:
Step 1 Log in to the web-based configuration utility.
Step 2 On the Quick Configure Home Gateway: PPP Account page, enter
the user name and password provided by your service provider for
dial-up connections in Username and Password, and click Next.
This page is displayed only when the gateway is working in
factory setting mode.
You can also configure the user name and password by
choosing Basic >WAN. For details, see section 4.4
"Changing the PPP Account."
After you complete the preceding settings, check the status of the Internet
indicator light. When the Internet indicator light turns steady green, you can
start browsing the Internet.
You need to perform the preceding operations on a computer once only. The
next time you power on your computer, you can browse the Internet without
performing the same configurations.
2.3 Configuring a Wireless Network Name and
Password
After you complete the preceding settings in PPP mode, you will see a
configuration wizard page used to configure a wireless account. The
configuration wizard page is displayed when you have not modified
any wireless parameters.

5
The default SSID and WLAN Key printed on the HG532e's rear
panel are unique and secure. If you do not want to change them,
click Next.
For security reasons or to make the password easy to remember, you can
change the wireless network name and password on the wizard page as
follows:
Step 1 Log in to the web-based configuration utility.
Step 2 On the Quick Configure Home Gateway: Wireless Network page is
displayed. Set WLAN SSID and Key, and click Next.
After you set WLAN SSID and Key, the home page of the web-based
configuration utility is displayed. A navigation menu is displayed on the left. You
can click a link to display the relevant page on the right.
3 Setting Up a Wireless Connection
If a wireless network adapter is available on your computer, you can connect
your computer to the HG532e over a wireless connection.
The method for installing the wireless adapter and its driver varies
according to different vendors. For details, see the installation guide
provided by the vendor of your wireless adapter.
The wireless network function is enabled on the HG532e before delivery. To
check the function status, see section 4.2 "Enabling or Disabling the Wireless
Network Function."
There are two methods for setting up a wireless connection between the
HG532e and your computer.
The preceding configuration needs to be performed only once.
You can also configure the WLAN SSID and key by choosing
Basic > WLAN. For details, see section 4.3 "Changing the
Wireless Network Name and Password".

6
3.1 Setting Up a Wireless Connection Using the
WPS Button
The HG532e supports the Wi-Fi Protected Setup (WPS) function in Push
Button Configuration (PBC) mode. If your wireless network adapter also
supports the WPS function, do the following to connect your computer to the
HG532e wirelessly:
Step 1 Press and hold the WPS button for over 1 second on the side panel of
the HG532e.
The WPS indicator on the HG532e starts blinking, indicating that the
HG532e is in the WPS negotiation state.
Step 2 Within 2 minutes, enable the WPS negotiation function on the
computer.
Wait for a while. The WPS indicator of the HG532e stops blinking and
remains on, indicating that a wireless connection is set up between the
HG532e and the computer.
You need to wait for 10 seconds to 120 seconds.
The WPS indicator is on for about 300 seconds, and then turns off.
3.2 Setting Up a Wireless Connection Manually
If your network adapter does not support the WPS function, you can set up
a wireless connection manually.
The following example uses a computer running the Windows XP operating
system to describe how to set up a wireless connection using the
default wireless network name and password:
Step 1 Start the wireless configuration service of the Windows XP operating
system as follows:
1. Right-click My Computer to display a short-cut menu, and choose
Manage.
2. In the Computer Management window, choose Computer
Management (Local) > Services and Applications > Services.

7
3. Right-click Wireless Zero Configuration to display a shortcut
menu, and choose Properties.
4. Check that Service status is Started. If Service status is not
Started, click Start.
5. Click OK to close the dialog box, and then close the Computer
Management window.
Step 2 Find the wireless network name (SSID) and its password (WLAN Key)
printed on the label on the HG532e's rear panel.
If the default wirless network name and password have been
changed, use the new values.
Step 3 Configure the wireless network connection on the computer as
follows:
1. Choose start > All Programs > Accessories > Communications >
Network Connections.
2. In the Network Connections window, right-click Wireless Network
Connection to display a shortcut menu, and choose Properties.
3. In the Wireless Network Connection Properties dialog box, click
the Wireless Networks tab.
4. Select Use Windows to configure my wireless network settings.
5. Click View Wireless Networks.
6. In the Wireless Network Connection dialog box, select
the wireless network whose name is the same as the one you
recorded in Step 2, and click Connect.
7. In the dialog box, enter the password you recorded in Step 2, and
click Connect.
After the system verifies the password, Connected appears on
the wireless network icon in the wireless network list, indicating that
your computer has established a wireless connection to the
HG532e.
8. Close the Wireless Network Connection dialog box.

8
You need to set up a wireless connection only once. Then you can
access the wireless network anytime you want as long as that
the wireless network name and password are not changed. When
the HG532e is working properly, your computer connects to the
HG532e automatically after its wireless function is enabled.

9
4 Configuring the HG532e
4.1 Changing the User Name and Password for the
Web-based Configuration Utility
For security reasons or to make the password easy to remember, you can
change the user name and password for the web-based configuration utility.
To change the user name and password for login:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Maintenance >Account to display the user information
management page.
Step 3 Enter a new user name, your current password, and a new password.
Re-enter the new password to confirm it.
Step 4 Click Submit.
After the user name and password are changed, the login page is displayed.
Enter your new user name and password to log in.
If you forget the password, you can restore the default settings by
pressing and holding the Reset button on the rear panel of the
HG532e for over 6 seconds. The user name and password used for
logging in to the web-based configuration utility are then restored to
their default values. After the HG532e is restored to its default
settings, all user customized data will be lost. Use this function
only when necessary.

10
4.2 Enabling or Disabling the Wireless Network
Function
There are two methods for enabling or disabling the wireless network function.
Using the WLAN Button
To enable or disable the wireless network function, press the WLAN button on
the side panel of the HG532e. The WLAN indicator indicates the status of
the wireless network function.
Using the Web-based Configuration Utility
To enable or disable the wireless network function from the web-based
configuration utility:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Basic > WLAN.
Step 3 Click the WLAN tab.
Step 4 Select Enable WLAN.
Select Enable WLAN to enable the wireless network function.
Clear Enable WLAN to disable the wireless network function.
4.3 Changing the Wireless Network Name and
Password
The default wireless network encryption mode is WPA-PSK/WPA2-PSK. You
can find the wireless network name (SSID) and password (WLAN Key) printed
on the label on the HG532e's rear panel.
To change the wireless network name and its password:
(This example uses WPA-PSK/WPA2-PSK encryption mode.)
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Basic > WLAN.
Step 3 Click the WLAN tab.

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Step 4 Select Enable WLAN.
Step 5 In SSID, enter a wireless network name.
Step 6 For Security, select WPA-PSK/WPA2-PSK. In WPA pre-shared
key, enter a password. Use the default settings for other parameters.
Step 7 Click Submit.
You must remember the wireless network name and password you set. You will
be prompted to enter this password when connecting wireless devices, such as
a computer, to the HG532e's wireless network. Connection to the
HG532e's wireless network fails if you enter an incorrect password.
4.4 Changing the PPP Account
To change the user name and password used to access the Internet:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Basic > WAN.
Step 3 Enter the user name and password provided by your service provider
for dial-up connections, and click Next.
Step 4 Click Submit.
If you forget the wireless network name and its password, log in to
the web-based configuration utility, and set a new name and
password. Alternatively, you can restore the HG532e to its default
settings. The name and password are then restored to the values
printed on the label on the HG532e's rear panel.

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4.5 Restoring Default Settings
If you restore the HG532e to its default settings, all customized
user data will be lost. Use this function only when necessary.
To restore the HG532e to its default settings, power on the HG532e, press and
hold the Reset button on the rear panel for over 6 seconds, and then release
the button.
You can also do the following to restore the HG532e to its default settings from
the web-based configuration utility:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Maintenance >Device.
Step 3 Click the Reset tab.
Step 4 Click Restore Default Settings.
Step 5 In the displayed dialog box, click OK.
After the preceding steps, the login page is displayed. You can enter the default
user name (user) and password (user) to log in.
4.6 Restarting the HG532e
To restart the HG532e:
Step 1 Log in to the web-based configuration utility.
Step 2 Choose Maintenance >Device.
Step 3 Click the Reset tab.
Step 4 Click Reboot.
Step 5 In the displayed dialog box, click OK.

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5 FAQs
How can I quickly enable or disable the wireless network function?
Press and hold the WLAN button for over 1 second, and then release the
button. The WLAN indicator indicates the status of the wireless network
function.
How can I quickly restore the HG532e to its default settings?
To restore the HG532e to its default settings, press and hold the Reset
button on the HG532e's rear panel for over 6 seconds when the HG532e is
powered on, and then release the button.
What can I do if I cannot access the Internet?
Step 1 Check that the Power indicator on the HG532e is steady on.
If the Power indicator is off, perform further checks as follows:
1. Check that the HG532e is turned on.
2. Check that electricity comes from the socket and that the power
input from the socket meets the requirements described on the
label of the HG532e's power adapter. If the voltage is unstable, for
example, if the voltage is too high or too low, do not use the
HG532e. Wait until the voltage recovers, and then use the HG532e.
3. Check that the HG532e is securely connected to the socket using
its power adapter.
If the Power indicator is still off, contact an authorized maintenance
center.
Step 2 After powering on the HG532e, wait for about 3 minutes. Then
check whether the ADSL indicator turns steady on.
If the ADSL indicator is off, perform further checks as follows:
1. Check that the telephone line is correctly and securely connected,
especially the connection between the telephone line and the
splitter.
2. Check that the HG532e and telephone line are located far from any
electric appliances that generate strong magnetic or electric fields.

14
Replace the telephone line when necessary.
If the ADSL indicator is still off, contact your network service
provider.
Step 3 Check whether the LAN indicator is on.
If the LAN indicator is off, perform further checks as follows:
1. Check that the network adapter on your computer is enabled.
2. Check that the network cable between the HG532e and the
computer is securely connected. Remove and then insert the
network cable or replace the network cable when necessary.
If the LAN indicator is still off, contact an authorized maintenance
center.
Step 4 Check that the driver for the network adapter is correctly installed.
The following example uses a computer running the Windows XP
operating system to check whether the driver for the network
adapter is installed:
1. Right-click My Computer, and choose Manage from the displayed
shortcut menu.
2. In the Computer Management window, click Device Manager.
3. In the right pane of the Computer Management window, click
Network adapters.
If no network adapter is found or if a question mark (?) or an
exclamation mark (!) is displayed next to the network adapter icon,
the driver for the network adapter is not correctly installed.
Re-install the driver.
Step 5 Check that PPP dial-up software is installed and parameters are set
correctly.
For details about parameter settings, see the user guide for the
PPP dial-up software.
Step 6 Check that you have entered the correct user name and password
required by the PPP dial-up software.
The user name and password are provided by your network service
provider.
Step 7 Check that you can use the PPP dial-up software to set up dial-up
connection.

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If the dial-up connection fails, perform further checks as follows:
1. Close the PPP dial-up software, and power off the HG532e. After 5
minutes, power on the HG532e, and use the PPP dial-up software
to dial again.
2. Restore the HG532e to its default settings.
If the problem persists, contact your network service provider.
Step 8 Check that the proxy server of the browser is correctly configured.
The following example uses Internet Explorer on the Windows XP
operating system to check whether the proxy server of the browser
is correctly configured:
1. Launch Internet Explorer.
2. Choose Tools > Internet Options.
3. In the Internet Options dialog box, click the Connections tab.
4. In the Local Area Network (LAN) settings area, click LAN
Settings.
5. In the Proxy server area of the Local Area Network (LAN)
Settings dialog box, check that the Use a proxy server for your
LAN (These settings will not apply to dial-
up or VPN
connections). check box is cleared.
Step 9 Try to access more websites to check whether the HG532e can
access these websites.
If the problem persists, contact your network service provider.
What can I do if I cannot access the web-based configuration utility?
Step 1 Refer to "What can I do if I cannot access the Internet?" to check
that the power supply, telephone line, and network line are working
properly.
Step 2 Check that the computer's IP address and the HG532e's LAN IP
address are in the same network segment, and that the browser is
not using a proxy server.
To ensure that the computer's IP address and the HG532e's
LAN IP address are in the same network segment, you can set
the computer to obtain an IP address automatically.
Step 3 Check that the correct user name and password are used to log in to