Huawei Sunrise Internet Box 5G User manual

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Sunrise Internet Box 5G User Manual
Sunrise
Internet Box 5G
User manual

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Sunrise Internet Box 5G User Manual
How to use this Document?
Section 1 Presentation of the Sunrise Internet Box 5G
Section 2 Description and hardware installation of the Sunrise Internet Box 5G
Section 3 Configuration of the Sunrise Internet Box 5G
Section 4 FAQ and Troubleshooting

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Sunrise Internet Box 5G User Manual
Contents
1 Introduction....................................................................................................................................9
2 Description and hardware installation of the Sunrise Internet Box 5G...........................11
2.1 Connectors and buttons.................................................................................................................................. 11
2.2 Installing Sunrise Internet Box 5G.................................................................................................................13
2.2.1 Installing and connecting your Sunrise Internet Box 5G with Wi-Fi Network.....................................13
2.2.2 SIM Card...............................................................................................................................................15
3 Configuration...............................................................................................................................16
3.1 Setup Wizard..................................................................................................................................................16
3.2 Device Management.......................................................................................................................................17
3.3 Connection .....................................................................................................................................................18
3.3.1 Mobile Network Settings ......................................................................................................................18
3.4 VPN* (not supported Sunrise service) ...........................................................................................................19
3.4.1 Checking VPN Status............................................................................................................................19
3.4.2 Establishing a VPN Connection............................................................................................................19
3.5 Traffic Statistics..............................................................................................................................................21
3.5.1 Viewing Traffic Statistics......................................................................................................................21
3.5.2 Clearing Traffic Statistics......................................................................................................................22
3.5.3 Setting the Monthly Traffic Statistics Function.....................................................................................22
3.6 Update............................................................................................................................................................23
3.6.1 Online Update* (not supported Sunrise service)...................................................................................23
3.6.2 Local Update* (not supported Sunrise service) ....................................................................................25
3.6.3 Setting Auto Update* (not supported Sunrise service) .........................................................................26
3.7 PIN Management* (not applicable for SIM card provided by Sunrise) .........................................................27
3.7.1 Enabling or Disabling PIN Verification ................................................................................................27
3.7.2 Changing the PIN..................................................................................................................................28
3.7.3 Enabling or Disabling Automatic PIN Verification...............................................................................30
3.8 Ethernet Settings* (not supported Sunrise service)........................................................................................31
3.8.1 Setting Up the Ethernet Connection Mode ...........................................................................................31
3.8.2 Checking the Ethernet Status ................................................................................................................34
3.8.3 MAC Address Clone.............................................................................................................................34
3.9 Wi-Fi Settings.................................................................................................................................................36
3.9.1 Configuring Wi-Fi Security Settings.....................................................................................................36
3.9.2 Enabling and Configuring Wi-Fi...........................................................................................................37
3.9.3 Guest Wi-Fi...........................................................................................................................................38
3.9.4 Selecting a Working Band.....................................................................................................................41
3.9.5 Selecting a Channel...............................................................................................................................42
3.9.6 WPS ......................................................................................................................................................43
3.9.7 Setting Wi-Fi MAC Address Filtering ..................................................................................................47
3.10 DHCP Settings* (not supported Sunrise service).........................................................................................50

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Sunrise Internet Box 5G User Manual
3.10.1 Enabling the DHCP Server .................................................................................................................50
3.10.2 Disabling the DHCP Server ................................................................................................................51
3.10.3 Configuring DHCP Clients .................................................................................................................52
3.10.4 Bind IP and MAC address...................................................................................................................53
3.11 Security Settings...........................................................................................................................................54
3.11.1 Enabling or Disabling the Firewall .....................................................................................................54
3.11.2 Configuring LAN IP Filter..................................................................................................................56
3.11.3 Configuring a Virtual Server* (not supported Sunrise service)...........................................................59
3.11.4 Configuring a Special Application* (not supported Sunrise service)..................................................61
3.11.5 Setting the DMZ* (not supported Sunrise service) .............................................................................63
3.11.6 Setting the SIP ALG............................................................................................................................65
3.11.7 Setting the UPnP* (not supported Sunrise service).............................................................................66
3.11.8 Configuring NAT* (not supported Sunrise service)............................................................................67
3.11.9 Filtering Specified Websites................................................................................................................68
3.11.10 Setting the DDNS* (not supported Sunrise service) .........................................................................69
3.11.11 Blocking a Device.............................................................................................................................71
3.11.12 Parental Control ................................................................................................................................72
3.12 System Management ....................................................................................................................................74
3.12.1 Viewing the device's Information........................................................................................................74
3.12.2 Switching Between Languages ...........................................................................................................75
3.12.3 Changing the Password.......................................................................................................................76
3.12.4 Restoring Default Settings ..................................................................................................................77
3.12.5 Rebooting the Sunrise Internet Box 5G ..............................................................................................78
3.12.6 Diagnosing Network Connection Exceptions .....................................................................................79
3.12.7 System logs.........................................................................................................................................81
3.12.8 Setting the Antenna Type ....................................................................................................................82
3.12.9 Update Settings* (not supported Sunrise service)...............................................................................83
3.12.10 Scheduled restart...............................................................................................................................84
3.12.11 Enabling Link+* (not supported Sunrise service).............................................................................85
3.13 Configuring Time Services...........................................................................................................................86
3.13.1 Enabling SNTP ...................................................................................................................................86
4 FAQ/Troubleshooting ................................................................................................................87
4.1 General FAQ ..................................................................................................................................................87
4.1.1 What devices can be connected to the LAN port? What is the maximum data transmission rate?.......87
4.1.2 What is the input voltage range of my Sunrise Internet Box 5G?.........................................................87
4.1.3 What's the coverage area of my Sunrise Internet Box 5G's Wi-Fi network? ........................................87
4.1.4 How many connections does the Sunrise Internet Box 5G support? ....................................................87
4.1.5 What is the daily power consumption of my Sunrise Internet Box 5G? ...............................................87
4.1.6 Why does the Sunrise Internet Box 5G become hot after a while? Does that affect the usage? ...........88
4.1.7 What does the Hi/WPS button do?........................................................................................................88
4.1.8 What does an external antenna port do?................................................................................................88

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Sunrise Internet Box 5G User Manual
4.1.9 What different setup and management methods are there?...................................................................88
4.1.10 How do I check the product version?..................................................................................................89
4.1.11 Are online updates supported? ............................................................................................................89
4.1.12 How do I restore the Sunrise Internet Box 5G to its factory settings? ................................................90
4.1.13 How do I modify my login password?................................................................................................91
4.1.14 Clients Cannot Access the Internet Properly.......................................................................................91
4.1.15 Clients Cannot Access the Wi-Fi Properly..........................................................................................92
4.1.16 Wi-Fi Key Is Forgotten .......................................................................................................................92
4.1.17 Multi-Network IPAddress Conflict Occurs........................................................................................92
4.1.18 What Can I Do If the Icons That Indicate No Signals and No Service Are Displayed?......................92
4.2 Wi-Fi settings .................................................................................................................................................93
4.2.1 How do I check or change the Wi-Fi password?...................................................................................93
4.2.2 How do I hide or stop hiding the Wi-Fi SSID?.....................................................................................94
4.2.3 How do I create a Wi-Fi blacklist or whitelist?.....................................................................................95
4.2.4 How do I set parental controls on my Sunrise Internet Box 5G?..........................................................96
4.2.5 How can I use WPS PBC to connect a device to my Sunrise Internet Box 5G's Wi-Fi network? ........97
4.2.6 How can I use WPS PIN to connect a device to my Sunrise Internet Box 5G's Wi-Fi network? .........98
4.2.7 How do I view the connected device information?.............................................................................100
4.2.8 How do I check for Wi-Fi squatters? ..................................................................................................101
4.3 Internet Configuration..................................................................................................................................101
4.3.1 How do I create a new profile list? .....................................................................................................101
4.3.2 How do I set a data usage limit? .........................................................................................................103

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Sunrise Internet Box 5G User Manual
List of figures
Figure 1 Home Network Overview ....................................................................................................... 10
Figure 2 Sunrise Internet Box 5G connectors and buttons...................................................................11
Figure 3 Installing Sunrise Internet Box 5G (1).................................................................................... 13
Figure 4 Installing Sunrise Internet Box 5G (2).................................................................................... 13
Figure 5 Installing Sunrise Internet Box 5G (3).................................................................................... 14
Figure 6 Installing Sunrise Internet Box 5G (4).................................................................................... 14
Figure 7 Inserting SIM card.................................................................................................................. 15
Figure 8 Devices Management ............................................................................................................ 17
Figure 9 Mobile Network Settings ........................................................................................................ 18
Figure 10 Traffic Statistics .................................................................................................................... 21
Figure 11 Monthly Traffic Statistics Settings......................................................................................... 22
Figure 12 Online Update...................................................................................................................... 24
Figure 13 Local Update........................................................................................................................ 25
Figure 14 Auto update.......................................................................................................................... 26
Figure 15 PIN Code Management ....................................................................................................... 27
Figure 16 PIN Code Settings ............................................................................................................... 28
Figure 17 PIN Code Modification ......................................................................................................... 29
Figure 18 PIN Code Changing............................................................................................................. 29
Figure 19 Ethernet Settings ................................................................................................................. 33
Figure 20 Ethernet Status .................................................................................................................... 34
Figure 21 MAC Address Clone............................................................................................................. 35
Figure 22 Wi-Fi Security Settings......................................................................................................... 36
Figure 23 Hide Wi-Fi SSID................................................................................................................... 37
Figure 24 Enabling and Configuring Wi-Fi........................................................................................... 38
Figure 25 Guest Wi-Fi Settings............................................................................................................ 40
Figure 26 Working Band Settings ........................................................................................................ 41
Figure 27 Channel Settings.................................................................................................................. 42
Figure 28 Wi-Fi WPS Settings ............................................................................................................. 44
Figure 29 Wi-Fi WPS connection through PBC ................................................................................... 45
Figure 30 Wi-Fi WPS connection through generated AP PIN.............................................................. 46
Figure 31 Wi-Fi MAC Address Filtering................................................................................................ 47
Figure 32 Allowing a Specified Client to Access the Wi-Fi Network................................................... 48

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Sunrise Internet Box 5G User Manual
Figure 33 Add a Wi-Fi MAC Address ................................................................................................... 48
Figure 34 Enabling the DHCP Server .................................................................................................. 51
Figure 35 Disabling the DHCP Server ................................................................................................. 52
Figure 36 Bind IP and MAC address Settings...................................................................................... 53
Figure 37 Firewall Settings................................................................................................................... 55
Figure 38 LAN IP Filter......................................................................................................................... 57
Figure 39 LAN IP Filter Settings........................................................................................................... 58
Figure 40 Virtual Server Settings ......................................................................................................... 60
Figure 41 Special Applications Settings............................................................................................... 62
Figure 42 DMZ Settings ....................................................................................................................... 64
Figure 43 SIP ALG settings.................................................................................................................. 65
Figure 44 UPnP Settings...................................................................................................................... 66
Figure 45 NAT Settings ........................................................................................................................ 67
Figure 46 Filtering Specified Websites................................................................................................. 68
Figure 47 DDNS Settings..................................................................................................................... 70
Figure 48 MAC Address Filter.............................................................................................................. 71
Figure 49 Parental Control Settings..................................................................................................... 72
Figure 50 Internet Access Time Control............................................................................................... 73
Figure 51 Device Information............................................................................................................... 74
Figure 52 Language Settings............................................................................................................... 75
Figure 53 Changing the Password....................................................................................................... 76
Figure 54 Restoring Default Settings................................................................................................... 77
Figure 55 Rebooting the Sunrise Internet Box 5G............................................................................... 78
Figure 56 Ping Test .............................................................................................................................. 79
Figure 57 Traceroute Test .................................................................................................................... 80
Figure 58 System Logs ........................................................................................................................ 81
Figure 59 Antenna Settings.................................................................................................................. 82
Figure 60 Online update....................................................................................................................... 83
Figure 61 Scheduled restart................................................................................................................. 84
Figure 62 Link+ .................................................................................................................................... 85
Figure 63 Time Settings....................................................................................................................... 86
Figure 64 Device Information............................................................................................................... 89
Figure 65 Reset Sunrise Internet Box 5G............................................................................................ 90

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Sunrise Internet Box 5G User Manual
Figure 66 Modify password.................................................................................................................. 91
Figure 67 Wi-Fi Password Settings...................................................................................................... 93
Figure 68 Wi-Fi SSID ........................................................................................................................... 94
Figure 69 Hide Wi-Fi SSID................................................................................................................... 94
Figure 70 Wi-Fi blacklist/whitelist......................................................................................................... 95
Figure 71 Parental Control................................................................................................................... 96
Figure 72 Internet Access Time Control............................................................................................... 96
Figure 73 Hi/WPS button ..................................................................................................................... 97
Figure 74 Wi-Fi WPS connection trough PBS ..................................................................................... 98
Figure 75 Devices Management ........................................................................................................ 100
Figure 76 Internet Connection (APN)................................................................................................. 101
Figure 77 Internet Connection Profile Management .......................................................................... 102
Figure 78 Data Usage Limit (Statistics).............................................................................................. 103
Figure 79 Mobile Network Usage Limit .............................................................................................. 104

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Sunrise Internet Box 5G User Manual
1 Introduction
The Sunrise Internet Box 5G is a 5G wireless gateway for multiple users in
household or small office environments. It enables users to access the Internet with
optionally voice services.
The Sunrise Internet Box 5G supports 3GPP Release 15 with UE downlink category
19 and uplink category 13.
Downlink peak rate: 1Gbps
Uplink peak rate: 100Mbps
The actual data rate varies with network configuration.
Working band: 5G: N41/78, LTE: B1/3/5/7/8/20/28/32/34/38/39/40/41/42/43
Wi-Fi: 802.11 b/g/n/a/ac/ax. 2.4GHz Wi-Fi 2x2 MIMO up to 300Mbps, 5 GHz
Wi-Fi 4x4 MIMO up to 4.8Gbps.
1Gbps port for LAN/WAN, 1Gbps port for LAN
Customer management via Web UI
Operator maintenance via TR-069 and TR-143 (Optional)
5GHz Wi-Fi preferred option (band steering)
The Sunrise Internet Box 5G can access the services through mobile networks.
By connecting clients devices to the Sunrise Internet Box 5G using Wi-Fi or a
network cable, users can obtain access to high-speed Internet services and establish
a home network.
Note

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Sunrise Internet Box 5G User Manual
Figure 1 Home Network Overview

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Sunrise Internet Box 5G User Manual
2 Description and hardware
installation of the Sunrise Internet Box
5G
2.1 Connectors and buttons
Figure 2 Sunrise Internet Box 5G connectors and buttons
Item
Meaning
1. Power button
Press and hold the Power button for 2 or more seconds to switch the
Sunrise Internet Box 5G on/off
2. LAN port
RJ45 connector: Connect to devices over an Ethernet connection. For
example, computers, printers, network storage devices, etc.

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Sunrise Internet Box 5G User Manual
3. LAN/WAN port
RJ45 connector:
WAN function: Connect the Sunrise Internet Box 5G to other modem
using an Ethernet cable to connect to the Internet.
LAN function: Connect to devices over an Ethernet connection. For
example, computers, printers, network storage devices, etc.
4. Landline phone
port
RJ11 connector used to connect to a classical analogue telephone set or
DECT Base station for voice services (VoIP)
5. Power input
Connect a power adapter
6. Ambient light
strip
On: Sunrise Internet Box 5G is powered on
Flashing: Sunrise Internet Box 5G is restoring factory settings
7. Hi/WPS button
Press the button 1 to 5 seconds to start the WPS process
8. Wi-Fi indicator
On: Wi-Fi is enabled
Flashing quickly: A WPS connection pairing is being set up
Flashing slowly: A pair-able WPS device is detected
Off: Wi-Fi is disabled
9. 4G signal
indicator
Steady green: Strong
Steady yellow: Moderate
Steady red: Weak
Off: The Sunrise Internet Box 5G failed to recognize the SIM card
10. 5G signal
indicator
Steady green: Strong
Steady yellow: Moderate
Steady red: Weak
Off: No 5G signal
11. SIM card slot
Insert the nano-SIM card
12. Reset button
Press and hold the Reset button for more than 2 seconds to restore the
Sunrise Internet Box 5G to its factory settings

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Sunrise Internet Box 5G User Manual
2.2 Installing Sunrise Internet Box 5G
2.2.1 Installing and connecting your Sunrise Internet Box 5G
with Wi-Fi Network
1. Place the Sunrise Internet Box 5G in an upright position and as close to a window
as possible. This will help to get the best possible signal.
Figure 3 Installing Sunrise Internet Box 5G (1)
2. Plug in the power cable. Turn on the Sunrise Internet Box 5G. To do so, press the
ON/OFF button for three seconds. As soon as the Sunrise Internet Box 5G lights
up in blue, it is switched on.
Figure 4 Installing Sunrise Internet Box 5G (2)

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Sunrise Internet Box 5G User Manual
3. As soon as the Wi-Fi indicator as well as one of the two lights at the top glows
continuously (5G or 4G), you are online. This takes about one minute.
Figure 5 Installing Sunrise Internet Box 5G (3)
Item
Meaning
4G signal indicator
Steady green: Strong
Steady yellow: Moderate
Steady red: Weak
Off: The Sunrise Internet Box 5G failed to recognize the SIM card.
5G signal indicator
Steady green: Strong
Steady yellow: Moderate
Steady red: Weak
Off: No 5G signal
4. Now connect your mobile device to the Wi-Fi network and start surfing at the
highest speed. The necessary information (Wi-Fi name and password) can be
found on the top and bottom of the Sunrise Internet Box 5G.
Or there’s an even simpler way:
iOS: Scan the QR code with your smartphone’s camera and open the link.
Android: Please install a QR code app, use it to scan the QR code, and open the
link.
Figure 6 Installing Sunrise Internet Box 5G (4)

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Sunrise Internet Box 5G User Manual
2.2.2 SIM Card
PIN free SIM card is already preinstalled into Sunrise Internet Box 5G (type
nano-SIM)
Please note that:
provided SIM is paired / locked to Sunrise Internet Box 5G and it cannot be
used with any other device
Sunrise Internet Box 5G will, work only with Sunrise provided SIM cards
(SIM card replacement is not allowed)
To remove the SIM card, gently press the SIM card in until it clicks.
The card will automatically pop out.
Do not insert or remove a SIM card when the Sunrise Internet Box
5G is running, as this may affect performance or damage the SIM
card!
Figure 7 Inserting SIM card

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Sunrise Internet Box 5G User Manual
3 Configuration
You can manage the Sunrise Internet Box 5G using the web-based management
page.
All configurations in this section are performed on web-based management page. Log
in to web-based management page according to the following steps:
Step 1 Connect your computer to the Sunrise Internet Box 5G's Wi-Fi network (or connect
the computer to the router's LAN port using an Ethernet cable)
Step 2 Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in
to your Sunrise Internet Box 5G's web-based management page. Please refer to the
label on the bottom of the Sunrise Internet Box 5G for the default password. You
would have to change default password with the first log-in
3.1 Setup Wizard
The setup wizard guides you through setting up the Sunrise Internet Box 5G at your
first login.
Procedure
Step 1 The setup wizard is automatically displayed if this is your first time logging in
Step 2 Set the parameters as instructed
On Welcome Screen (right top corner) select the desired language
Enter the default UI Password mention on the label at the bottom of the Sunrise
Internet Box 5G and select Log in
Auto update screen is displayed
Select–Update Manually option
Set Wi-Fi name and password screen displayed
5 GHz Preferred option is default enable. On 5GHz button is ON the 2.4 GHz and
5 GHz SSID and password will be same, if 5GHz button is off, two different SSID
for 2.4 GHz and 5Ghz are displayed with password fields
The user can change SSID and password
Click to Next to complete the setup
If you insert a SIM card and set the parameters while the device is powered on, restart the
device to enable the settings.
----End
Note

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Sunrise Internet Box 5G User Manual
3.2 Device Management
User can manage and view information about devices connected to the Sunrise
Internet Box 5G.
Procedure
Step 1 Click Devices
Step 2 In the Online Devices and Offline Devices lists, check the information of online and
offline devices connected
Step 3 From the Offline Devices list, user can click Delete to delete the selected device
Step 4 From the Online device user can edit the name of Device
Step 5 From the Internet Access list, user can enable or disable the Internet access
permission for the selected device for both online and offline devices
----End
Figure 8 Devices Management

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Sunrise Internet Box 5G User Manual
3.3 Connection
3.3.1 Mobile Network Settings
Before using the Sunrise Internet Box 5G to access the Internet, configure mobile
network settings.
Disclaimer: Please note that traffic from Sunrise Internet Box 5G to Internet is
NAT-ed,
As a consequence there may be limitations with remote connections to the Sunrise
Internet Box 5G (e.g. inbound Remote Desktop, online games (e.g. Nintendo
Switch)).
Procedure
Step 1 Choose Network Settings > Mobile Network > Internet Connection
Step 2 Enable or disable Mobile Data (by default is enabled)
Step 3 Data roaming is by default disabled (Data roaming is not applicable for Sunrise
Internet Box 5G)
----End
Figure 9 Mobile Network Settings

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Sunrise Internet Box 5G User Manual
3.4 VPN* (not supported Sunrise service)
Note: configuration and potential issues related to Virtual Private Network (VPN) are
not part of Sunrise Customer Services support
3.4.1 Checking VPN Status
User can check VPN connection status on your Sunrise Internet Box 5G.
Virtual Private Network (VPN) is a technology that extends a private network across a
public network. It employs security technologies such as encryption and
authentication to ensure your data privacy and security. For example, user can access
your corporate intranet at home by connecting to company's VPN server via VPN. It
allows you to securely and conveniently access internal corporate resources at home.
Procedure
Step 1 Go to Advanced > Router > VPN
Step 2 User can find VPN connection information here
----End
3.4.2 Establishing a VPN Connection
User can access his company's intranet on a terminal device (such as a PC) via VPN
after configuring VPN settings on the Sunrise Internet Box 5G.
Procedure
Step 1 Go to Advanced > Router > VPN
Step 2 Select L2TP VPN client from Connection type
Step 3 Configure VPN settings
Parameter
Description
LNS address
IP address of the L2TP server. Layer 2 Tunneling
Protocol (L2TP) is a virtual tunneling protocol used to
support VPNs. If the server you want to connect to
uses L2TP, LNS address, Tunnel password, PPP
user name and PPP password are required and they
are provided by your VPN server provider
Hostname
Provided by your VPN server provider
Tunnel password
Provided by your VPN server provider
Handshake interval (s)
After a VPN connection is established, Sunrise
Internet Box 5G will send status reports to the VPN
server at this frequency. Users will be disconnected if
the VPN server does not receive status reports for an
extended period of time

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Sunrise Internet Box 5G User Manual
Parameter
Description
PPP user name
Provided by your VPN server provider
PPP password
Provided by your VPN server provider
----End