Huawei K562e User manual

K562e
Quick Start-02
Issue 02
Date 2021-06-25
HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2021. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specied in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every eort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: https://www.huawei.com
Email: [email protected]
Issue 02 (2021-06-25) Copyright © Huawei Technologies Co., Ltd. i

Contents
1 Product Overview.................................................................................................................... 1
2 Network Expansion................................................................................................................. 4
2.1 Wireless Network Expansion............................................................................................................................................... 4
2.2 Wired Network Expansion....................................................................................................................................................5
3 Network Management...........................................................................................................7
4 Specications............................................................................................................................8
5 FAQs............................................................................................................................................ 9
K562e
Quick Start-02 Contents
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1 Product Overview
Huawei OptiXstar K562e is an edge router (AX3000Mbps Wi-Fi 6 Edge ONT) that
supports dual-band Wi-Fi 6. It provides users with gigabit broadband access using
Ethernet/Wi-Fi uplink technologies.
Description of Indicators
Indicator State Description
Power Steady blue The device is powered on.
O The device is powered o.
Internet Steady blue The device is connected to the Internet.
Blinking blue The device is connected to the Internet and data is
being transmitted.
Steady red ● When functioning as a router, a network cable is
connected to the network port, but Internet
access is unavailable.
● When functioning as a Wi-Fi repeater, the
device is connected to the Wi-Fi network of the
router but cannot access the Internet.
O ● When functioning as a router, no network cable
is connected to the network port.
● When functioning as a Wi-Fi repeater, the
device is not connected to the Wi-Fi network of
the router.
Ethernet Steady blue Any GE port is connected to an Ethernet device (for
example, a computer) with a network cable.
Blinking blue Data is being transmitted on any GE port.
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Indicator State Description
O None of the four GE ports are connected with a
network cable.
WLAN Steady blue Wi-Fi is enabled.
Blinking blue WPS pairing is in progress.
O Wi-Fi is disabled (enabled by default).
Ports and Buttons
No. K562e Description
1 Network
ports
The port is auto-negotiated to a LAN port when connected
to a computer or STB, and to a WAN port when connected
to the LAN port of an Internet gateway.
2 Reset
button
When the K562e is starting, use a needle-shaped object to
press and hold this button for more than 2 seconds until all
indicators turn o. After the device restarts and the Power
indicator turns on, the factory settings are restored.
NOTE
Exercise caution when pressing the button. If you cannot access the
Internet after the device is restored to factory settings, contact your
service provider for help.
3 Power Connects to the power adapter.
4WPS Enables the WPS pairing function.
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NO TE
● The K562e can only be used indoors. It can be mounted onto a wall or be placed
horizontally on a desktop. Do not install it in other modes, such as on the ceiling.
● Keep a clearance of more than 10 cm around the device to ensure proper ventilation.
● Keep the device away from electric appliances that generate strong magnetic or electric
elds, such as microwave ovens.
● The gures shown in this document may dier from the actual products, but the
dierences do not aect the functions of the products.
K562e
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2 Network Expansion
2.1 Wireless Network Expansion
When you already have Wi-Fi in your home and need to expand the Wi-Fi
coverage, you can use the WPS button to connect the K562e to the existing Wi-Fi
network.
NO TICE
● This section assumes that your home network supports WPS features. If your
home network does not support WPS features, you can log in to the K562e web
page to congure parameters and expand Wi-Fi.
● Three-level Wi-Fi cascading is not allowed on the K562e network. A maximum
of two-level Wi-Fi cascading is supported.
WPS Code Pairing Operation Guide
1. Place the K562e close to the home gateway (within 2 meters) and power it
on.
2. After the K562e starts up, press and hold the WPS buttons of the K562e and
the home gateway for 3 to 5 seconds in turn within 2 minutes.
NO TE
The WLAN indicator of the K562e blinks during the pairing.
K562e
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3. After the WLAN and Internet indicators of the K562e turn steady blue, the
K562e is connected to the Internet.
4. Move the K562e to a room where you need to expand Wi-Fi and power it on.
After the Internet indicator turns steady blue, Wi-Fi is expanded successfully.
NO TE
If your home gateway is a Huawei smart gateway (consult your device provider for more
information), the Wi-Fi SSID and password of the gateway will be automatically
synchronized to the K562e. Otherwise, use the Wi-Fi SSID and password of the K562e (see
the nameplate at the bottom) to access the Internet.
Layout Principles
NO TE
You can also check on the LinkHome app whether the distance between the K562e and the
home gateway is optimal.
2.2 Wired Network Expansion
If you have a wired network but have no Wi-Fi at home, you can connect the
K562e to the wired network using a network cable to set up a Wi-Fi network.
NO TICE
This section assumes that there is no Wi-Fi in your home. If you have a Wi-Fi
network at home, you can also refer to this section to expand the network.
1. Connect cables.
a. Use a network cable to connect the any of the 4 network ports of K562e
and the LAN port of the home gateway.
b. Connect the K562e power cable to a nearby power outlet.
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NO TE
If your home gateway is a Huawei smart gateway (consult your device provider for
more information), the Wi-Fi SSID and password of the gateway will be automatically
synchronized to the K562e, and there is no need to reset the Wi-Fi parameters of the
K562e.
2. Set Wi-Fi parameters for the K562e.
a. Connect a mobile phone or computer to the K562e Wi-Fi (no password).
For the Wi-Fi name, see the SSID on the device nameplate.
b. Open the browser and enter the IP address (see the nameplate at the
bottom of the K562e).
c. Enter the login username and password (see the nameplate at the
bottom of the K562e).
d. Click Start, modify the Wi-Fi SSID and password on the My Wi-Fi page,
and reconnect to the new Wi-Fi to access the Internet.
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3 Network Management
1. Scan the QR code using a smartphone to download and install the LinkHome
app.
NO TE
If the app is already installed on your phone, make sure you have the latest version of
the app.
2. You can log in to the LinkHome app from a smartphone to view and manage
your home Wi-Fi network.
K562e
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4 Specications
Item Specications
Model K562e
Conguration 4 LAN ports + 2.4G & 5G Wi-Fi
Extended interface None
Wi-Fi modes 2.4G&5G Wi-Fi 6
Operating temperature 0°C to 40°C (32°F to 104°F)
Operating humidity 5% to 95%, non-condensing
Power consumption < 12 W
Power supply 11–14 V DC, 1 A
Power adapter input 100–240 V AC, 50/60 Hz
Dimensions (H x W x D) 35 mm x 195 mm x 125 mm (excluding
antenna and foot pad)
Weight (excluding adapter) < 500 g
Shell color White
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5 FAQs
What can I do if a problem occurs when I set the Internet access mode in a
wired network expansion scenario?
You can check the indicator status of the K562e. If the indicator is steady red,
Internet access is unavailable.
1. Cannot nd the Wi-Fi of the edge ONT: Ensure that the device is powered on.
Wait for a moment. After the device is started, scan for the Wi-Fi again.
2. Cannot access the conguration page: Ensure that the mobile phone is
connected to the Wi-Fi network of the device and enter the IP address in the
address box of a browser. (For details about the IP address, see the product
nameplate.)
3. Cannot access the Internet after the settings: Ensure that the home gateway
connected to the device can access the Internet. If a network cable is
connected, ensure that network cable is connected securely.
How to restore the factory settings of an edge ONT?
Press and hold the Reset button of the device for more than 2 seconds using a
needle, and release the button after all indicators turn o. After the device restarts
and the blue indicators of Power and WLAN turn steady on, the factory settings
are restored.
NO TE
After the device is restored to factory settings, the device conguration parameters are
cleared and need to be recongured.
Does the edge ONT support 5G Wi-Fi? How to connect to the 5G Wi-Fi?
Yes. The device supports 5G Wi-Fi. By default, the 2.4G/5G Wi-Fi names are the
same. The device automatically connects to an optimal frequency band. To x the
connection to the 5G frequency band, disable the Dual-Band Steering as follows:
1. Connect a mobile phone to the Wi-Fi network of the edge ONT.
2. Enter the IP address in the address box of a browser and press Enter. (For
details about the IP address, see the product nameplate.)
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3. On the displayed login page, enter the login password as prompted.
4. Choose My Wi-Fi and turn o Dual-band Combination. Then, two Wi-Fi
names are displayed. Connect to the Wi-Fi with the sux _5G.
How to change the Wi-Fi name and password of an edge ONT?
1. Connect a mobile phone to the Wi-Fi network of the edge ONT.
2. Enter the IP address in the address box of a browser and press Enter. (For
details about the IP address, see the product nameplate.)
3. On the displayed login page, enter the login password as prompted.
4. Choose My Wi-Fi on the web page, and change the Wi-Fi name and
password.
NO TE
If the Wi-Fi name and password are synchronized from those of a gateway or router, see
the changing method described for the gateway or router.
How Can I Retrieve My Wi-Fi Password?
1. Use a network cable to connect the network port of the edge ONT to a PC.
2. Enter the IP address in the address box of a browser and press Enter. (For
details about the IP address, see the product nameplate.)
3. On the displayed login page, enter the login password as prompted.
4. Choose My Wi-Fi on the web page, click after Wi-Fi Password text box
to view the Wi-Fi password.
How Can I Retrieve My Login Password?
1. Restore the factory settings of an edge ONT.
Press and hold the Reset button of the device for more than 2 seconds using a
needle, and release the button after the indicator turns o. After the device
restarts and the red indicator turns on, the factory settings are restored.
2. Enter the IP address in the address box of a browser and press Enter. (For
details about the IP address, see the product nameplate. No password is
required for the rst login.)
3. Follow the guide to set administrator login password. You can also set the Wi-
Fi password as the device management password.
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