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5
Troubleshooting
5Troubleshooting
The FWT is not connected to a power adapter. The
switch of the FWT is switched on, but the battery indi-
cator and the operating status indicator is still off.
Check whether the battery is installed.
If the battery is installed, the problem may result from low
power supply of the battery. Please charge the battery.
Connect the power adapter to the FWT, switch the
FWT, but the power indicator remains off.
Check whether the output voltage of the power adapter
meet the requirement of the FWT.
Switch on the FWT, the power indicator is in normal
state, but all signal strength indicators are off.
Check whether the antenna is correctly installed.
If an outdoor antenna is used, place the antenna at a
higher position, or adjust the antenna direction (only
necessary for the directional antenna.)
The signal strength indicator is in normal state, but
no dial tone is heard after off hook.
Check the connection between the telephone and the
FWT.
The voice is unstable and discontinuous.
Check how many signal indicators are on. If less than 1
are on, the network signal is weak. Use an outdoor
antenna or move the FWT to a position with stronger
signal. The signal strength may be led by environmental
interference. For details, consult the carrier.
The volume is too loud or too low.
Following the "Adjusting the Volume during a call"
The facsimile cannot be received.
Configure the FWT to facisimile receive mode.
Answering a call fails.
Check if the FWT is in facisimile receive mode. Please
exit from this mode first.
Sending a facsimile fails (pressing the send key after
hearing the sound of "toot")
It may be caused by the following reasons:
1. The network signal is weak.
2. You have dialed a wrong fax number.
3. The called party has configured manually receiving
mode but not started receiving.
4. The called party is busy.
The handfree function cannot be used.
If an FWT is connected with two phones at the same
time, and one is in use, the other phone's handfree
function may not work. You can use the handset.
The modem driver can not be installed automatically.
1. Restart your FWT.
2. Make sure the FWT is powered on and the USB cable
is well connected.
3. Make sure your operating system is Windows 2000,
Windows XP, or Vista (32-bit or 64-bit).
4. Check your computer, if there is a virtual CD-ROM,
right-click it and select 'open'. Then you can find the
ETS_setup.exe and double-click it to start the installation.
5. If the above methods cannot help you, contact your
local dealer.